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C A S E S T U D Y A N A LY S I S PREPARATION WORKSHEET

Name: Date: Course #/Title:

Case Theme (work in pairs)

1. Read the case study and take notes 2. Situation ‣ Who ‣ What ‣ Where ‣ When ‣ Why ‣ How 3. What is the immediate issue? 4. What are the basic issues? 5. Problem: It is essential to identify what the problem was (work with your team) ‣ Identify the problem. ‣ Explain why the problem is important. ‣ How was the problem identified? ‣ A problem statement is a clear concise description of the issue(s) that need(s) to be addressed by a problem solving team. It is used to center and focus the team at the beginning, keep the team on track during the effort, and is used to validate that the effort delivered an outcome that solves the problem statement. ‣ Was the process for identifying the problem effective? 6. Outline any assumptions identified from the process of defining the problem 7. Is there any missing information that would have helped to define the problem? 8. What are the risk factors to the population beyond any outlined in the case study? environmental, social, economic, etc. 9. Is this population vulnerable to other negative outcomes? 10. Define alternative strategies (Brain-storm with your team)

Case Strategy (work individually)

11. Preferred Alternative and Rationale for Choice 12. Problem Statement ‣ Issue ‣ Impact ‣ End state 13. Develop an Action and Implementation Plan 14. Describe takeaways and reflections ‣ Describe any biases ‣ How did your background and culture influence your decision-making? ‣ Throughout the process, how did you consider “patterns of behavior” and “structures”? (see image below) ‣ How did your team perform?

What is seen

What is unseen

Events What’s happening?

Patterns of Behavior What’s been happening?

What are the trends? What changes have occured?

Structures What has influenced the patterns? (Rules, Lesson Plans, Curriculum)

What are the relationships among the parts?

Case Study Iceberg