Week 10 Assignment - Consulting for the Caring Angel Hospital
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HSA501004VA016-1218-001 - MANAGEMENT IN HEALTHCARE
Week 10 Assignment - Consulting for the Caring Angel Hospital Kenyata Williams on Thu, Dec 02 2021, 11:59 AM
75% highest match Submission ID: faeac93c-4d53-4b2c-bf84-be17e4b768f9
Attachments (1)
HSA-501 Week 10 (Assignment 4).docx
Running head: 1 CARING ANGEL HOSPITAL 1
CARING ANGEL HOSPITAL 7
CARING ANGEL HOSPITAL
Kenyata Williams
2 STRAYER UNIVERSITY HSA 501: Management In Healthcare
Professor Narrad Beharry
December 7, 2021
Introduction
Working as a Senior Consultant at Caring Angel Hospital is a satisfying experience and one of
my responsibilities is to examine the activities at the Hospital in order to resolve numerous
concerns that impact this facility. Based on the information on my disposal, things are not in
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HSA-501 Week 10 (Assignment 4).docx Word Count: 1,610 Attachment ID: 5036485304
75%
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order in the hospital and monitoring and observing the challenges would assist in providing
the necessary consultation report for improvement. Among the things on which I need to
concentrate are the enhancement of the quality of care and the enhancement of the morale of
the workforce. Three months of my time will be spent at Caring Angel Hospital, and by the
end of my second month there, it was clear that my efforts had helped to make substantial
progress in these areas. 1 THESE ARE DISCUSSED BELOW:
Question 1
3 IMPROVING THE QUALITY CARE
4 THE FACILITY CAN ENHANCE THE QUALITY OF THE CARE BEING
OFFERED BY EMPLOYING THE TEAM OF PROFESSIONAL PERSONNEL WHO
PUT THEIR MUCH ATTENTION PATIENTS AND PRESENT WITH A MORE
ATTRACTIVE DEMEANOR WHILE ATTENDING TO PATIENTS. 1 WHENEVER
THERE IS SMILE AMONG THE STAFF, IT SENDS A MESSAGE OF HOPE AND
CONFIDENCE TO THE PATIENT’S DUE DEMEANOR BEING DISPLAYED
HENCE AN IMPROVEMENT IN THE QUALITY OF CARE BECAUSE THE
PATIENTS WILL HAVE CONFIDENCE ON THE PROVIDERS. The management of
the Caring Angel Hospital need to consider investing in the infrastructure and equipment
used in the facility to improve the quality of care. I recommend that modern furniture be
provided into the facility for the purpose of comfort for the employees waiting for their
services and those waiting for their appointment. In addition, the management should also
consider creating a good working environment where the management has a good
communication with the nurses and patients to facilitate a good interactions and a patient
centered care (Riad, 2017). The management should be sharing a common goal of patient
satisfaction with the nurses and doctors.
Creation of Value-Addition
4 FROM MY ANALYSIS, IT IS OBSERVED THAT THERE ARE A LOT OF
STRUGGLES EXPERIENCED BY THE HOSPITAL IN VARIOUS DEPARTMENTS
THAT DEALS WITH THE ORGANIZATIONS’ VALUE ADDITION. 1 THIS IS DUE
TO SITUATION THAT CALLS FOR AN ADDITION OF MORE SPECIALIZED
CARE. IT ON THE RECORDS THAT THE PATIENTS ADMITTED TO THE
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HOSPITAL END UP TRANSFERRING FROM THE HOSPITAL TO OTHER
MEDICAL HOSPITALS FOR MORE SPECIALIZED CARE. ALSO, INCREASING
THE NUMBER OF PHYSICIANS AT THE CRITICAL AREA SUCH AS
CARDIOVASCULAR WILL ENHANCE VALUE ADDITION IN THIS HOSPITAL.
Based on the highlighted challenges, Caring Angel Hospital should consider investing in
modern healthcare equipment that facilitate specialized care for the patients to avoid the
hoping of patients and ensure that all healthcare services are offered under one roof.
1 ENHANCING EMPLOYEE MORALE CURRENTLY, THERE IS A LOT LOW
MORALE AT THIS HOSPITAL WITH THE VIEW THAT THE STAFF IS
OPERATING IN THE HOSPITAL AS IF THERE NO ONE WHO LISTENS TO THE
GRIEVANCES (MERCADO, 2021). HOWEVER, WITH MY KEEN OBSERVATION
AND EXAMINATION AT THE HOSPITAL, I ESTABLISHED THAT THERE IS A
LOT OF BLAME GAMES THAT IS GOING ON BETWEEN DIFFERENT STAFF
MEMBERS AT THE POINT WHERE THERE ARE PROBLEMS EVEN WHERE
THE MINOR MISTAKES EXIST.
THE IDEAL WAY OF FINDING OUT THE MORALE PROBLEMS WITHIN THE
FACILITY IS THROUGH INTERACTIONS WITH THE STAFF AND FROM
RESEARCH IT IS CLEAR THAT, MOST WORKERS LOOK FORWARD TO
WORKING AT AN ENVIRONMENT THAT IS DYNAMIC AS WELL AS
PROFESSIONAL (MERCADO, 2021). I LOOK FORWARD TO ADOPTING THIS
ONE AT THIS HOSPITAL TOO. EVERY EMPLOYEE SHOULD CONDUCT
HIMSELF OR HERSELF IN THE MOST PROFESSIONALLY AND ENCOURAGE
TEAMWORK TO REALIZE MORE PRODUCTION. COMMUNICATION ENABLES
THE EMPLOYEES TO HAVE MORE CONFIDENCE IN THE WORK AS WELL AS
THE MANAGEMENT (RIAD, 2017). I would also recommend that the management
create a good communication framework that allow employees air their grievances and also
offer necessary career development and training. Offering career development contribute to
motivation since employees feels that their contribution is appreciated and deliver quality
services to the patients. An increased smile is experienced when the grievances of nurses and
doctors are taken into consideration resulting to improved patient centered care.
Designing an efficient organizational chart
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1 THERE ARE PARTICULAR PERTINENT ISSUES THAT IF THE FACILITY CAN
DO TO DEVELOP AN EFFECTIVE ORGANIZATIONAL CHART. THE HOSPITAL
USES THIS TOOL TO SHOW THE STEPS THAT THE ORGANIZATION
FOLLOWS, AND IT IMPLIES IS THAT IT IS THE WAY THAT ISSUES, IDEAS
AND INFORMATION ARE SHARED THROUGH VARIOUS PROTOCOLS.
COMMUNICATION SHOULD BE FOCUSED AND GIVEN PRIORITY TO SUIT
BOTH COMPANY CULTURE (MERCADO, 2021). THERE SHOULD
COMMUNICATION FREE COMMUNICATION AMONG THE SUPERVISORY
TEAM AND BECAUSE THIS IS A HOSPITAL FACILITY, I WILL ALSO GO AHEAD
AND SUGGEST THAT THERE BE A FREE-RANGE OF COMMUNICATION
AMONG THE PEOPLE WHO ARE NOT HAVING ANY ROLES IN SUPERVISION
AT THE TIME INFORMATION IS DELIVERED PERTAINING THE CARE OF THE
PATIENTS. THERE IS PARTICULAR INFORMATION THAT IS BEST OFFERED
BETWEEN CAREGIVERS AS WELL AS THOSE WHO ARE PROVIDING CARE TO
PATIENTS BE ABLE TO CONVERSE FREELY WITH EACH OTHER.
Creation of strong team environment
1 IN HEALTHCARE, TEAMWORK IS THE MOST CRITICAL THING THAT MUST
BE UPHELD AS FAR AS HEALTHCARE IS CONCERNED. DIVERSITY RELATED
ISSUES HAS BOTH CHALLENGES AND OPPORTUNITIES DUE TO THE
TEAMWORK SPIRIT BEING THAT IS BEING PROPELLED (SHAKHABOV ET
AL., 2020). THEREFORE, IN ORDER TO REALIZE TEAMWORK, ISSUES SUCH
AS SUPERVISION, COMMUNICATION AS WELL AS THE TEAM STRUCTURE.
FOR ANYONE TO ACHIEVE TEAMWORK, THERE IS NEED TO PUT TOGETHER
THE TEAM BY FIRST STRENGTHS AND WEAKNESSES OF THE PERSON
WITHIN THE TEAM. The management of the Caring Angel Hospital should consider
developing a teamwork culture and embrace it by hiring diverse workforce and create an
environment that favor teamwork by offering the necessary support and inter-professional
collaboration.
Creation of the hospital Competitive edge
1 IN ORDER TO CREATE THE HOSPITAL EDGE, IT IS PRUDENT FIRST
EVALUATE THE ENTIRE SERVICES THAT ARE OFFERED BY THE
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ORGANIZATION. ALSO, IT MUST BE ENSURED THAT THESE PROGRAMS
SHOULD BE OF COMPARATIVE VALUE TO THE PROGRAMS THAT EXIST IN
THIS HOSPITAL. THIS WILL ENSURE THAT PROGRAMS ARE ENHANCED TO
MEET THE NEEDS OF CONSUMERS. IN OTHER WORDS, IT MEANS THAT
THERE MUST BE SOMETHING EXISTING IN THE EDGY PLAN THAT WILL AT
THE END BENEFIT THE HOSPITAL PATIENTS. I propose that the Caring Angel
Hospital management should have the best patient management system that facilitate
booking of appointment and make sure that patient is communicated on time to avoid
attending to appointments late or failure to show up (Mercado, 2021). The best technology in
management systems of data and quality equipment would make the facility more competitive
in the medical and healthcare industry.
Question 2
1 THE HOSPITAL SHOULD ENSURE THAT THERE IS A TOTAL OVERHAUL OF
THE ENTIRE SYSTEM FOR IT TO ACQUIRE LARGER MARKET SHARE.
BEFORE GOING FURTHER, IT IS EVIDENT THAT THIS HOSPITAL THERE ARE
POSITIVE QUALITIES THAT HAD BEEN PREVIOUSLY SET BY THE
ORGANIZATION, FOR INSTANCE, THE RENOWNED CANCER FACILITY THAT
HAS SEEN IT PROSPER. IN THE SAME GEOGRAPHICAL AREA, THERE IS
ANOTHER HOSPITAL THAT HAS VARIOUS FIELDS AND IT INTERESTED IN
MERGING WITH CARING ANGEL HOSPITAL. THEREFORE, AS BOTH
MERGES, THERE WILL BE INCREASED REVENUE THUS BIGGER MARKET
SHARE BECAUSE OF NO FURTHER FINANCIAL LOSSES INCURRED.
Question 3
1 THIS IS ACHIEVED THROUGH SERVICE VALUE-ADDITIONS THAT ARE
BEING OFFERED. THIS CAN BE ACHIEVED BY SETTING UP THE ADDED
VALUE IN ORDER TO ENHANCE REMOTE CONSULTATION IN SPECIALIZED
FIELDS. THE PATIENTS ARE CONSISTENTLY SEARCHING FOR SPECIALIZED
CARE IN DIFFERENT AREAS AT THE SITUATION WHERE THE SPECIALIZED
TREATMENT IS NOT OFFERED; THERE IS HIGH CHANCES THAT THE
PATIENT WILL TRANSFER TO ANOTHER HOSPITAL (BARNALI & BASU,
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2020). TO SOLVE THIS MATTER, THE HOSPITAL SHOULD MERGE WITH
OTHER HOSPITALS PROVIDING SAME SERVICES WITHIN THE REGION.
ALSO, TO HAVE THE BEST POSSIBLE CARE, THE HOSPITAL SHOULD
DIGITIZE ALL THE HEALTH RECORDS. HAVING AN ELECTRONIC SYSTEM OF
THE HEALTH RECORDS WILL GO A LONG WAY IN ADDRESSING THE RISING
ISSUE OF MISSING APPOINTMENTS BECAUSE THE PATIENTS WILL RECEIVE
COMMUNICATION ONLINE THROUGH EMAIL THUS REDUCING THE LEVEL
OF COMING IN ON WRONG DAYS. IT WAS OBSERVED THAT THE
CONSUMERS WERE CONSTANTLY ATTENDING ON THE WRONG DAY OF
APPOINTMENT.
Conclusion
1 IN CONCLUSION, I WISH TO STATE THAT GOING FORWARD, THE
MANAGEMENT OF THIS HOSPITAL HAS GREATER POTENTIAL THAT NEED
TO BE MAINTAINED IN ORDER TO GET VALUE OF THIS CRITICAL FACILITY
IN THE REGION. THERE ARE SIGNIFICANT OPPORTUNITIES AND POSITIVE
QUALITIES THAT HAVE BEEN HIGHLIGHTED ABOUT CARING ANGEL
HOSPITAL. WHEN THESE RECOMMENDATIONS ARE WELL IMPLEMENTED, I
HAVE NO REASONABLE DOUBT THE HOSPITAL WILL EMERGE STRONGER
HEALTH CARE INSTITUTION.
References
Barnali, B., & Basu, R. (2020). A Study on the Experience of Patients regarding the Quality of
Healthcare services provided in the Alipurduar District of India. Journal Of Healthcare
Quality Research, 35(4), 237-244. https://doi.org/10.1016/j.jhqr.2020.06.003
Mercado, S. (2021). 5 THE PROFESSION OF HEALTHCARE QUALITY FOCUSES
ON IMPROVING HEALTHCARE BY IMPROVING WORKFORCE
COMPETENCIES FOR QUALITY AND SAFETY. Journal For Healthcare Quality, 43(5),
261-262. 5 HTTPS://DOI.ORG/10.1097/JHQ.0000000000000315
Riad, L. (2017). The Contribution of Information and Communication Technology as a
Reform Tool Improving Quality Services and Expenditures Control on National Healthcare, 1.
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https://doi.org/10.34118/0136-000-060-020
Shakhabov, I., Melnikov, Y., & Smyshlyayev, A. (2020). Quality and Efficacy of the Provided
Medial Services as Key Factors for Improving Competitiveness of the Healthcare Institutions.
Glavvrač (Chief Medical Officer), (8), 39-48. https://doi.org/10.33920/med-03-2008-03
Citations (5/5)
Matched Text
1 Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
2 Another student's paper: Author: Malaika Mason; Submitted: Mon, Dec 11 2017, 12:54 AM; Filename: Final Case Study - Consulting for the Caring Angel Hospital.docx
3 https://en.wikipedia.org/wiki?curid=5780856
4 Another student's paper: Author: Duketta Dolo; Submitted: Sun, Mar 04 2018, 1:18 PM; Filename: caring_angel_hospital.docx
5 Another student's paper
Suspected Entry: 82% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
CARING ANGEL HOSPITAL 1
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Caring Angel Hospital
Suspected Entry: 82% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
CARING ANGEL HOSPITAL 7
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Caring Angel Hospital
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx CARING ANGEL HOSPITAL
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
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Caring Angel Hospital
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THESE ARE DISCUSSED BELOW
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
These are discussed below
Suspected Entry: 88% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx WHENEVER THERE IS SMILE AMONG THE STAFF, IT SENDS A MESSAGE OF HOPE AND CONFIDENCE TO THE PATIENT’S DUE DEMEANOR BEING DISPLAYED HENCE AN IMPROVEMENT IN THE QUALITY OF CARE BECAUSE THE PATIENTS WILL HAVE CONFIDENCE ON THE PROVIDERS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Whenever there is smile among the staff, it sends a message of hope and confidence to the patient’s due demeanor being displayed hence an improvement in the quality of care because the patients will have increased assurance in the medical staff
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
THIS IS DUE TO SITUATION THAT CALLS FOR AN ADDITION OF MORE SPECIALIZED CARE
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
This is due to situation that calls for an addition of more specialized care
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
IT ON THE RECORDS THAT THE PATIENTS ADMITTED TO THE HOSPITAL END UP TRANSFERRING FROM THE HOSPITAL TO OTHER MEDICAL HOSPITALS FOR MORE SPECIALIZED CARE
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
It on the records that the patients admitted to the hospital end up transferring from the hospital to other medical hospitals for more specialized care
Suspected Entry: 100% match
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Uploaded - HSA-501 Week 10 (Assignment 4).docx
ALSO, INCREASING THE NUMBER OF PHYSICIANS AT THE CRITICAL AREA SUCH AS CARDIOVASCULAR WILL ENHANCE VALUE ADDITION IN THIS HOSPITAL
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Also, increasing the number of physicians at the critical area such as cardiovascular will enhance value addition in this hospital
Suspected Entry: 95% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
ENHANCING EMPLOYEE MORALE CURRENTLY, THERE IS A LOT LOW MORALE AT THIS HOSPITAL WITH THE VIEW THAT THE STAFF IS OPERATING IN THE HOSPITAL AS IF THERE NO ONE WHO LISTENS TO THE GRIEVANCES (MERCADO, 2021)
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
· Enhancing Employee Morale Currently, there is a lot low morale at this hospital with the view that the staff is operating in the hospital as if there no one who listens to the grievances
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
HOWEVER, WITH MY KEEN OBSERVATION AND EXAMINATION AT THE HOSPITAL, I ESTABLISHED THAT THERE IS A LOT OF BLAME GAMES THAT IS GOING ON BETWEEN DIFFERENT STAFF MEMBERS AT THE POINT WHERE THERE ARE PROBLEMS EVEN WHERE THE MINOR MISTAKES EXIST
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
However, with my keen observation and examination at the hospital, I established that there is a lot of blame games that is going on between different staff members at the point where there are problems even where the minor mistakes exist
Suspected Entry: 95% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THE IDEAL WAY OF FINDING OUT THE MORALE PROBLEMS WITHIN THE FACILITY IS THROUGH INTERACTIONS WITH THE STAFF AND FROM RESEARCH IT IS CLEAR THAT, MOST WORKERS LOOK FORWARD TO WORKING AT AN ENVIRONMENT THAT IS DYNAMIC AS WELL AS PROFESSIONAL (MERCADO, 2021)
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
The ideal way of finding out the morale problems within the facility is through interactions with the staff and from research it is clear that, most workers look forward to working at an environment that is dynamic as well as professional
Suspected Entry: 100% match
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Uploaded - HSA-501 Week 10 (Assignment 4).docx
I LOOK FORWARD TO ADOPTING THIS ONE AT THIS HOSPITAL TOO
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
I look forward to adopting this one at this hospital too
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx EVERY EMPLOYEE SHOULD CONDUCT HIMSELF OR HERSELF IN THE MOST PROFESSIONALLY AND ENCOURAGE TEAMWORK TO REALIZE MORE PRODUCTION
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Every employee should conduct himself or herself in the most professionally and encourage teamwork to realize more production
Suspected Entry: 88% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
COMMUNICATION ENABLES THE EMPLOYEES TO HAVE MORE CONFIDENCE IN THE WORK AS WELL AS THE MANAGEMENT (RIAD, 2017)
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Communication enables the employees to have more confidence in the work as well as the management
Suspected Entry: 83% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THERE ARE PARTICULAR PERTINENT ISSUES THAT IF THE FACILITY CAN DO TO DEVELOP AN EFFECTIVE ORGANIZATIONAL CHART
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
· Designing an efficient organizational chart There are particular pertinent issues that if the facility can do to develop an effective organizational chart
Suspected Entry: 65% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
THE HOSPITAL USES THIS TOOL TO SHOW THE STEPS THAT THE ORGANIZATION FOLLOWS, AND IT IMPLIES IS THAT IT IS THE WAY THAT ISSUES, IDEAS AND INFORMATION ARE SHARED THROUGH VARIOUS PROTOCOLS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
The hospital uses this tool to show the flow of the organization, and it implies is that it is the way that information flows within the organization
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Uploaded - HSA-501 Week 10 (Assignment 4).docx
COMMUNICATION SHOULD BE FOCUSED AND GIVEN PRIORITY TO SUIT BOTH COMPANY CULTURE (MERCADO, 2021)
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Communication should be focused and given priority to suit both company culture (Weiner, 2012)
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THERE SHOULD COMMUNICATION FREE COMMUNICATION AMONG THE SUPERVISORY TEAM AND BECAUSE THIS IS A HOSPITAL FACILITY, I WILL ALSO GO AHEAD AND SUGGEST THAT THERE BE A FREE-RANGE OF COMMUNICATION AMONG THE PEOPLE WHO ARE NOT HAVING ANY ROLES IN SUPERVISION AT THE TIME INFORMATION IS DELIVERED PERTAINING THE CARE OF THE PATIENTS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
There should communication free communication among the supervisory team and because this is a hospital facility, I will also go ahead and suggest that there be a free-range of communication among the people who are not having any roles in supervision at the time information is delivered pertaining the care of the patients
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
THERE IS PARTICULAR INFORMATION THAT IS BEST OFFERED BETWEEN CAREGIVERS AS WELL AS THOSE WHO ARE PROVIDING CARE TO PATIENTS BE ABLE TO CONVERSE FREELY WITH EACH OTHER
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
There is particular information that is best offered between caregivers as well as those who are providing care to patients be able to converse freely with each other
Suspected Entry: 86% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
IN HEALTHCARE, TEAMWORK IS THE MOST CRITICAL THING THAT MUST BE UPHELD AS FAR AS HEALTHCARE IS CONCERNED
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
· Creation of strong team environment In healthcare, teamwork is the most critical thing that must be upheld as far as healthcare is concerned
Suspected Entry: 80% match
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Uploaded - HSA-501 Week 10 (Assignment 4).docx
DIVERSITY RELATED ISSUES HAS BOTH CHALLENGES AND OPPORTUNITIES DUE TO THE TEAMWORK SPIRIT BEING THAT IS BEING PROPELLED (SHAKHABOV ET AL., 2020)
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Diversity related issues has both challenges and opportunities due to the teamwork spirit being that is being propelled (Burns, 2012)
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
THEREFORE, IN ORDER TO REALIZE TEAMWORK, ISSUES SUCH AS SUPERVISION, COMMUNICATION AS WELL AS THE TEAM STRUCTURE
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Therefore, in order to realize teamwork, issues such as supervision, communication as well as the team structure
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx FOR ANYONE TO ACHIEVE TEAMWORK, THERE IS NEED TO PUT TOGETHER THE TEAM BY FIRST STRENGTHS AND WEAKNESSES OF THE PERSON WITHIN THE TEAM
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
For anyone to achieve teamwork, there is need to put together the team by first strengths and weaknesses of the person within the team
Suspected Entry: 89% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
IN ORDER TO CREATE THE HOSPITAL EDGE, IT IS PRUDENT FIRST EVALUATE THE ENTIRE SERVICES THAT ARE OFFERED BY THE ORGANIZATION
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
· Creation of the hospital edge In order to create the hospital edge, it is prudent first evaluate the entire services that are offered by the organization
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx ALSO, IT MUST BE ENSURED THAT THESE PROGRAMS SHOULD BE OF COMPARATIVE
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
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VALUE TO THE PROGRAMS THAT EXIST IN THIS HOSPITAL
Also, it must be ensured that these programs should be of comparative value to the programs that exist in this hospital
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THIS WILL ENSURE THAT PROGRAMS ARE ENHANCED TO MEET THE NEEDS OF CONSUMERS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
This will ensure that programs are enhanced to meet the needs of consumers
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx IN OTHER WORDS, IT MEANS THAT THERE MUST BE SOMETHING EXISTING IN THE EDGY PLAN THAT WILL AT THE END BENEFIT THE HOSPITAL PATIENTS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
In other words, it means that there must be something existing in the edgy plan that will at the end benefit the hospital patients
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THE HOSPITAL SHOULD ENSURE THAT THERE IS A TOTAL OVERHAUL OF THE ENTIRE SYSTEM FOR IT TO ACQUIRE LARGER MARKET SHARE
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
The hospital should ensure that there is a total overhaul of the entire system for it to acquire larger market share
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
BEFORE GOING FURTHER, IT IS EVIDENT THAT THIS HOSPITAL THERE ARE POSITIVE QUALITIES THAT HAD BEEN PREVIOUSLY SET BY THE ORGANIZATION, FOR INSTANCE, THE RENOWNED CANCER FACILITY THAT HAS SEEN IT PROSPER
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Before going further, it is evident that this hospital there are positive qualities that had been previously set by the organization, for instance, the renowned cancer facility that has seen it prosper
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Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
IN THE SAME GEOGRAPHICAL AREA, THERE IS ANOTHER HOSPITAL THAT HAS VARIOUS FIELDS AND IT INTERESTED IN MERGING WITH CARING ANGEL HOSPITAL
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
In the same geographical area, there is another hospital that has various fields and it interested in merging with Caring Angel Hospital
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THEREFORE, AS BOTH MERGES, THERE WILL BE INCREASED REVENUE THUS BIGGER MARKET SHARE BECAUSE OF NO FURTHER FINANCIAL LOSSES INCURRED
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Therefore, as both merges, there will be increased revenue thus bigger market share because of no further financial losses incurred
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
THIS IS ACHIEVED THROUGH SERVICE VALUE- ADDITIONS THAT ARE BEING OFFERED
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
This is achieved through service value-additions that are being offered
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THIS CAN BE ACHIEVED BY SETTING UP THE ADDED VALUE IN ORDER TO ENHANCE REMOTE CONSULTATION IN SPECIALIZED FIELDS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
This can be achieved by setting up the added value in order to enhance remote consultation in specialized fields
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
THE PATIENTS ARE CONSISTENTLY SEARCHING FOR SPECIALIZED CARE IN DIFFERENT AREAS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
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AT THE SITUATION WHERE THE SPECIALIZED TREATMENT IS NOT OFFERED
The patients are consistently searching for specialized care in different areas at the situation where the specialized treatment is not offered
Suspected Entry: 81% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THERE IS HIGH CHANCES THAT THE PATIENT WILL TRANSFER TO ANOTHER HOSPITAL (BARNALI & BASU, 2020)
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
there is high chances that the patient will transfer to another hospital
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx TO SOLVE THIS MATTER, THE HOSPITAL SHOULD MERGE WITH OTHER HOSPITALS PROVIDING SAME SERVICES WITHIN THE REGION
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
To solve this matter, the hospital should merge with other hospitals providing same services within the region
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx ALSO, TO HAVE THE BEST POSSIBLE CARE, THE HOSPITAL SHOULD DIGITIZE ALL THE HEALTH RECORDS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Also, to have the best possible care, the hospital should digitize all the health records
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx HAVING AN ELECTRONIC SYSTEM OF THE HEALTH RECORDS WILL GO A LONG WAY IN ADDRESSING THE RISING ISSUE OF MISSING APPOINTMENTS BECAUSE THE PATIENTS WILL RECEIVE COMMUNICATION ONLINE THROUGH EMAIL THUS REDUCING THE LEVEL OF COMING IN ON WRONG DAYS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Having an electronic system of the health records will go a long way in addressing the rising issue of missing appointments because the patients will receive communication online through email thus reducing the level of coming in on wrong days
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Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
IT WAS OBSERVED THAT THE CONSUMERS WERE CONSTANTLY ATTENDING ON THE WRONG DAY OF APPOINTMENT
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
It was observed that the consumers were constantly attending on the wrong day of appointment
Suspected Entry: 97% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
IN CONCLUSION, I WISH TO STATE THAT GOING FORWARD, THE MANAGEMENT OF THIS HOSPITAL HAS GREATER POTENTIAL THAT NEED TO BE MAINTAINED IN ORDER TO GET VALUE OF THIS CRITICAL FACILITY IN THE REGION
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
Conclusion In conclusion, I wish to state that going forward, the management of this hospital has greater potential that need to be maintained in order to get value of this critical facility in the region
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
THERE ARE SIGNIFICANT OPPORTUNITIES AND POSITIVE QUALITIES THAT HAVE BEEN HIGHLIGHTED ABOUT CARING ANGEL HOSPITAL
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
There are significant opportunities and positive qualities that have been highlighted about Caring Angel Hospital
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
WHEN THESE RECOMMENDATIONS ARE WELL IMPLEMENTED, I HAVE NO REASONABLE DOUBT THE HOSPITAL WILL EMERGE STRONGER HEALTH CARE INSTITUTION
Source - Another student's paper: Author: Duketta Dolo; Submitted: Mon, Mar 05 2018, 9:10 PM; Filename: caring_angel_hospital 1.docx
When these recommendations are well implemented, I have no reasonable doubt the hospital will emerge stronger health care institution
Suspected Entry: 78% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx STRAYER UNIVERSITY HSA 501
Source - Another student's paper: Author: Malaika Mason; Submitted: Mon, Dec 11 2017, 12:54 AM;
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Filename: Final Case Study - Consulting for the Caring Angel Hospital.docx
Mason Strayer University – HSA 501 Dr
Suspected Entry: 82% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx IMPROVING THE QUALITY CARE
Source - https://en.wikipedia.org/wiki?curid=5780856 Improving the quality of health care
Suspected Entry: 100% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THE FACILITY CAN ENHANCE THE QUALITY OF THE CARE BEING OFFERED BY EMPLOYING THE TEAM OF PROFESSIONAL PERSONNEL WHO PUT THEIR MUCH ATTENTION PATIENTS AND PRESENT WITH A MORE ATTRACTIVE DEMEANOR WHILE ATTENDING TO PATIENTS
Source - Another student's paper: Author: Duketta Dolo; Submitted: Sun, Mar 04 2018, 1:18 PM; Filename: caring_angel_hospital.docx
The facility can enhance the quality of the care being offered by employing the team of professional personnel who put their much attention patients and present with a more attractive demeanor while attending to patients
Suspected Entry: 93% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx
FROM MY ANALYSIS, IT IS OBSERVED THAT THERE ARE A LOT OF STRUGGLES EXPERIENCED BY THE HOSPITAL IN VARIOUS DEPARTMENTS THAT DEALS WITH THE ORGANIZATIONS’ VALUE ADDITION
Source - Another student's paper: Author: Duketta Dolo; Submitted: Sun, Mar 04 2018, 1:18 PM; Filename: caring_angel_hospital.docx
It is observed that there are a lot of struggles experienced by the hospital in various departments that deals with the organizations’ value addition
Suspected Entry: 78% match
Uploaded - HSA-501 Week 10 (Assignment 4).docx THE PROFESSION OF HEALTHCARE QUALITY FOCUSES ON IMPROVING HEALTHCARE BY IMPROVING WORKFORCE COMPETENCIES FOR QUALITY AND SAFETY
Source - Another student's paper Mercado, Stephanie CAE CPHQ The Profession of Healthcare Quality Focuses on Improving Healthcare by Improving Workforce Competencies for Quality and Safety, Journal for Healthcare Quality
Suspected Entry: 71% match
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Uploaded - HSA-501 Week 10 (Assignment 4).docx HTTPS://DOI.ORG/10.1097/JHQ.0000000000000315
Source - Another student's paper 10.1097/JHQ.0000000000000315