Business Decision Making Using Data Analysis

profileSamimaged1
CareemCaseStudyCW2_3f7cea5318a0a0c3daeb5364421c3c42.xlsx

2023

Table 2
[Q3.2] Would you spare some time to answer our questions?
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Yes 100 100 100 100 100
No 0 0 0 0 0
Table 5
[Q3.5] what do you have in your current phone?
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Access to Whatsapp or Facebook applications 88 89 88 89 88
Android, IOS, Windows or Blackberry Operating System 87 86 88 87 86
Touch Screen 84 84 86 84 84
None 1 1 2 1 1
Table 6
[Q3.6] Age group
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
[[14]]15 years or below 0 0 0 0 0
[[18]]16 - 20 years 20 21 20 20 22
[[22.5]]21 - 24 years 19 20 14 20 21
[[27.5]]25 - 30 years 27 27 26 30 24
[[35.5]]31 - 40 years 23 23 26 22 23
[[47.5]]41 - 54 years 9 8 11 7 9
[[57.5]]55 - 60 years 2 1 4 1 1
[[61]]Above 60 years 0 0 0 0 0
[[nofac]]Refused 0 0 0 0 0
Mean 28.78 28.32 30.19 28.12 28.43
SD 9.37 9.01 10.28 8.61 9.31
SE 0.27 0.3 0.59 0.42 0.42
Table 7
[Q3.7] Gender
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Male 50 50 50 53 48
Female 50 50 50 47 52
Table 8
[Q3.8] Region
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Cairo 66 67 66 61 71
Alexandria 33 33 34 39 29
Other 0 0 0 0 0
Upper Delta 0 0 0 0 0
Don't Know/ Can't Say 0 0 0 0 0
Delta 0 0 0 0 0
Table 9
[Q3.9] Transportation app awareness
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Yes 100 100 100 100 100
No 0 0 0 0 0
Table 10
[Q3.10] which of the following brands do you know?
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Careem 78 78 89 99 60
Uber 81 79 87 57 100
Swvl 40 50 20 30 30
Taxify 1 1 1 1 1
None of the above 0 0 0 0 0
Table 12
[Q4.2] Your level of education
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Do not read and write 0 0 0 0 0
No formal education, but can read and write 0 0 0 0 0
Some / Completed Elementary 0 0 0 0 0
Some / Completed - Intermediate 2 2 1 0 4
Some / Completed Secondary 16 16 15 15 17
Some / Completed - College / Technical 20 21 18 20 22
Some / Completed - University in the Middle East/Egypt 61 60 65 65 56
Some / Completed - University in Europe / USA / Australia / other foreign university 0 0 0 0 1
DK /CS / Refused 0 0 0 0 0
Table 14
[Q4.4] Your job
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Full Time (26+ hrs per week) 44 45 43 44 47
Part Time (9-25 hrs per week) 8 8 11 8 7
Full Time Education / Student 27 28 24 27 29
Does not Work - Housewife 17 16 20 19 14
Does not Work - Unemployed 3 3 2 3 3
Retired 0 0 0 0 0
DK /CS / Refused 0 0 0 0 0
Table 16
[Q4.6] Social class
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
SEC A 11 11 10 6 16
SEC B 40 39 40 44 35
SEC C1 31 34 27 37 32
SEC C2 17 16 23 13 18
SEC D 0 0 0 0 0
SEC E 0 0 0 0 0
Table 17
[Q5.1] Do you use any of the companies that offer taxi services through an app
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Yes 80 100 0 100 100
No 20 0 100 0 0
Table 18
[Q5.2] Do you use more than one app
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who have coded 'Yes' in Q5.1 910 910 0 417 484
Yes 35 29 0 29 29
No 65 71 0 71 71
Table 20
[Q5.4] Which app did you ever use before
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who have coded 'Yes' in Q5.1 910 910 0 417 484
Careem 61 57 0 99 22
Uber 57 61 0 18 98
Swvl 20 1 0 0 1
Taxify 0 0 0 0 0
Others 0 0 0 0 0
None of the above 0 0 0 0 0
Table 21
[Q5.5] Which apps do you currently use
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who have coded 'Yes' in Q5.1 910 910 0 417 484
Careem 51 51 0 100 9
Uber 57 57 0 8 100
Swvl 20 20 0 0 0
Taxify 0 0 0 0 0
Others 0 0 0 0 0
None of the above 0 0 0 0 0
Table 22
[Q5.6] which app is the app do you use the most?
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who have coded 'Yes' in Q5.1 910 910 0 417 484
Careem 45 46 0 100 0
Uber 54 53 0 0 100
Swvl 0 0 0 0 0
Taxify 0 0 0 0 0
Others 0 0 0 0 0
None of the above 1 1 0 0 0
Table 30
[Q5.14] Do you own a car/ drive
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Yes 31 27 38 29 26
No 69 73 63 71 74
Table 31
[Q5.15] What transportation routes do you take
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Daily commute to work 31 31 33 31 30
Daily commute to university/school 14 14 14 14 14
Airport trips 20 21 19 19 22
Outings 81 81 83 82 81
Late night out 65 67 60 66 67
Emergencies 52 52 52 54 50
Errands like the bank 25 24 30 22 25
Grocery shopping 18 16 25 13 19
Others 2 2 1 2 2
Don't Know/ Can't Say 2 2 2 2 3
Table 32
[Q5.16] What transportation methods you use (in general)
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
My own car 28 25 35 26 24
Driver 3 2 3 1 3
Transportation apps 68 88 2 85 92
Bus 18 15 27 15 16
Metro 34 27 37 24 31
Micro-bus 44 40 50 38 42
White taxi 54 49 69 52 46
Others 2 2 5 2 1
Don't Know/ Can't Say 0 1 0 0 1
Table 33
[Q5.17] What is your current method of transportation (used most often)
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
My own car 22 20 30 19 20
Driver 1 1 1 0 1
Transportation apps 34 47 1 49 46
Bus 1 1 1 1 2
Metro 7 6 9 5 7
Micro-bus 18 16 16 15 18
White taxi 15 8 41 11 5
Table 46
[Q5.30] what Difficulties do you face in transportation
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Traffic 81 83 78 83 82
unfair prices 51 51 50 49 53
rude drivers 25 27 20 27 26
Harassment 16 18 12 15 20
Stress 23 23 25 20 25
dirty and old taxis/cars 14 15 11 14 16
bad smell 22 24 15 22 27
bad driving 24 26 19 26 25
driver knowledge 6 7 1 10 5
Waiting time 24 26 19 23 28
unclear prices 15 17 11 19 14
Heat 36 34 41 29 39
Others 1 1 1 0 1
Table 48
[Q5.32] How did you know about transportation apps
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who coded 'Yes' in Q5.1 910 910 0 417 484
Friends recommendation 66 66 0 67 66
Family recommendation 34 34 0 37 32
Online 20 20 0 13 26
Billboard ads 14 14 0 14 15
Radio ads 6 6 0 5 8
Online ads 12 12 0 12 13
TV ads 11 11 0 12 9
SMS shots 8 8 0 9 8
Partners 1 1 0 1 1
Article 0 0 0 0 0
Others 1 1 0 1 1
Don't Know/ Can't say 0 0 0 0 1
Table 57
[Q5.41] How likely are you to consider using the following apps - SUMMARY
Careem Uber Swvl Taxify
Base: Those who coded 'No' in Q5.1 304 304 304 304
[[4]]Very likely 16 16 4 4
[[3]]Likely 36 37 7 8
[[2]]Unlikely 8 8 15 14
[[1]]Very Unlikely 13 13 23 23
[[nofac]]Don't Know/ Can't Say 26 26 50 51
Top 2 Box 54 52 11 12
Bottom 2 Box 21 22 39 37
Mean 2.77 2.75 1.83 1.84
SD 0.99 1 0.95 0.97
SE 0.07 0.07 0.08 0.08
Table 68
[Q5.43] As a non user, what would make you use the apps?
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who coded 'No' in Q5.1 304 0 304 0 0
Discounts 58 0 58 0 0
free rides 60 0 60 0 0
professional drivers 20 0 20 0 0
bad experience with other methods 6 0 6 0 0
far away destinations 28 0 28 0 0
important event so I don't want to look stressed from traffic 9 0 9 0 0
no parking 0 0 0 0 0
driving late (Parties vs night) 6 0 6 0 0
my car is not currently available 10 0 10 0 0
Don't want to drive 8 0 8 0 0
If the driver is a woman 5 0 5 0 0
Others 3 0 3 0 0
Don't Know/ Can't Say 10 0 10 0 0
Table 90
[Q5.48] What would make you use the apps (triggers)
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Convenience 65 70 51 72 69
Quicker transportation mode 32 39 13 38 41
Widespread networks 59 64 47 61 67
Economic 31 32 29 30 35
Pre-booking (guaranteed rides) 17 22 3 22 22
Decent interaction with drivers 21 25 11 24 25
Point to point trip 40 45 27 43 46
Higher safety and protection as I have information about driver and car 31 35 17 37 34
Standing out 20 24 7 21 27
Provide prestigious image (elegance and sophistication) 11 14 2 14 15
The private experience 21 25 10 23 27
Safe option when having to make night trips 20 25 8 25 26
Safe option when making an alone trip (especially for females and kids) 27 31 15 32 31
Decrease stress and look fresh (when having important event) 25 28 18 26 29
Drivers are so much better than other transportation modes 21 24 14 24 24
Relieves from the stress of traffic 25 29 16 30 27
Developed taxi service 22 26 10 27 25
Decent drivers, polite and elegant 25 29 13 29 29
Good car conditions (clean) 32 37 18 34 39
Higher trip standards (AC and in car entertainment) 31 37 14 37 37
Destination not easily reachable by other transport modes 24 28 13 30 27
Smoke-free transportation systems 28 31 19 31 32
Others 1 0 3 1 0
Don't Know/ Can't Say 4 1 12 1 2
Table 91
[Q5.49] What would prevent you from using the apps (Barriers)
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who coded 'No' in Q5.1 304 0 304 0 0
Poor culture 12 0 12 0 0
Aggressive behavior 19 0 19 0 0
Cancelation by driver that causes frustration 19 0 19 0 0
Bad smell and hygiene 16 0 16 0 0
Lower availability especially in rush hour 30 0 30 0 0
Lack of call centers 11 0 11 0 0
Constant app updates cause confusion 12 0 12 0 0
Drivers don't do maintenance which causes the car to be shaky 18 0 18 0 0
User must have constant net connection (not feasible because of weak signal in egypt) 7 0 7 0 0
Old cars implicate customer's image 13 0 13 0 0
Drivers can access all my information (mobile no) 3 0 3 0 0
Inaccurate ETA 20 0 20 0 0
Long ETA 29 0 29 0 0
Not available in some remote areas 18 0 18 0 0
Fare estimates unclear 22 0 22 0 0
Others 6 0 6 0 0
Don't Know/ Can't Say 15 0 15 0 0
Total 310 0 310 0 0
Table 95
[Q5.53] What problems did you face in transportation apps
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who coded 'Yes' in Q5.1 910 910 0 417 484
Drivers take my number and harass me 5 5 0 5 5
Sometime the surge is too high 49 49 0 47 51
I don't find a lot of cars around me 23 23 0 23 23
Inaccurate ETA 22 22 0 22 22
Long ETA 18 18 0 15 21
Refusing to accept requests 18 18 0 15 20
GPS isn't available 15 15 0 17 13
Inaccurate GPS 18 18 0 20 17
Fare estimate is not correct 11 11 0 12 10
Fare estimate is not clear 5 5 0 5 5
Smelly and dirty cars 5 5 0 7 5
No one to contact on voice if I faced a problem 10 10 0 11 8
Lower availability especially in rush hour 10 10 0 10 10
Bad driving 12 12 0 13 12
Bad road knowledge 10 10 0 7 13
Driver talks a lot 6 6 0 7 6
Driver doesn�t use GPS 10 10 0 10 10
Driver doesn�t have change 10 10 0 11 9
Rude driver 8 8 0 9 6
Driver refuses to go to place 10 10 0 12 9
Others 6 6 0 7 5
Don't Know/ Can't Say 11 11 0 9 12
Table 96
[Q5.54] What can your main app do to improve?
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who coded 'Yes' in Q5.1 910 910 0 417 484
Less ETA 37 37 0 38 37
More accurate ETA 25 25 0 23 26
More accurate GPS 32 32 0 31 33
More accurate pricing 28 28 0 23 32
Professional drivers 11 11 0 8 14
Cleaner car 15 15 0 12 17
Make sure AC is working in all cars 18 18 0 18 18
More accurate driver's credentials 4 4 0 5 3
Faster route choice 15 15 0 15 16
Safer 21 21 0 21 22
Better cleanliness (smell) 4 4 0 3 4
Less contact with driver 9 9 0 10 8
Adding in car entertainment 22 22 0 23 21
Adding packages for regular customers 24 24 0 23 25
Having women captains 11 11 0 14 10
Avoid drivers being double booked 8 8 0 9 7
Others 3 3 0 3 2
Don't Know/ Can't Say 8 8 0 7 9
Table 183
[Q5.72] how do you receive Careem?
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who coded 'Careem' in Q3.10 982 711 271 414 289
International 24 25 19 32 16
Local 19 22 10 21 25
Professional 33 38 22 50 19
Popular 54 56 49 60 51
Modern 41 45 33 52 34
Confident 27 30 17 42 13
Elegant 24 28 14 39 13
Sophisticated 31 34 24 46 17
Committed 31 32 26 44 15
Organized 27 30 18 41 14
Fast 27 30 17 42 14
Other 4 3 6 0 7
Table 184
[Q5.73] How do you percieve Uber?
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: Those who coded ' Uber' in Q3.10 988 723 265 236 482
International 14 15 9 22 6
Local 9 12 0 11 15
Professional 23 28 12 40 9
Popular 44 46 39 50 41
Modern 31 35 23 42 24
Confident 17 20 7 32 3
Elegant 14 18 4 29 3
Sophisticated 21 24 14 36 7
Committed 21 22 16 34 5
Organized 17 20 8 31 4
Fast 17 20 7 32 4
Other 3 2 5 2 1
Table 206
[Q5.97] Which operator do you think is cheaper
Usership [Q5.1] Main Operator [Q5.6]
TOTAL Users Non Users Careem Uber
Base: All Respondents 1218 910 304 417 484
Careem 36 42 23 82 8
Uber 29 36 13 3 65
Swvl 4 1 0 0 1
Taxify 0 0 0 0 0
They are all the same 12 8 22 7 10
Don't Know / Can't say 18 12 41 8 16

2022

Table 2
[Q3.2] Would you spare some time to answer our questions?
TOTAL
Base: All Respondents 1218
Yes 100
No 0
Table 5
[Q3.5] Smarphone screener
TOTAL
Base: All Respondents 1218
Access to Whatsapp or Facebook applications 88
Android, IOS, Windows or Blackberry Operating System 87
Touch Screen 84
None 1
Table 6
[Q3.6] Age group
TOTAL
Base: All Respondents 1218
[[14]]15 years or below 0
[[18]]16 - 20 years 20
[[22.5]]21 - 24 years 19
[[27.5]]25 - 30 years 27
[[35.5]]31 - 40 years 23
[[47.5]]41 - 54 years 9
[[57.5]]55 - 60 years 2
[[61]]Above 60 years 0
[[nofac]]Refused 0
Mean 28.78
SD 9.37
SE 0.27
Table 7
[Q3.7] Gender
TOTAL
Base: All Respondents 1218
Male 50
Female 50
Table 8
[Q3.8] Region
TOTAL
Base: All Respondents 1218
Cairo 66
Alexandria 33
Other 0
Upper Delta 0
Don't Know/ Can't Say 0
Delta 0
Table 9
[Q3.9] Transportation app awareness
TOTAL
Base: All Respondents 1218
Yes 100
No 0
Table 10
[Q3.10] Brand awareness
TOTAL
Base: All Respondents 1218
Careem 76
Uber 78
Swvl 10
Taxify 1
None of the above 0
Table 12
[Q4.2] Your level of education
TOTAL
Base: All Respondents 1218
Do not read and write 0
No formal education, but can read and write 0
Some / Completed Elementary 0
Some / Completed - Intermediate 2
Some / Completed Secondary 16
Some / Completed - College / Technical 20
Some / Completed - University in the Middle East/Egypt 61
Some / Completed - University in Europe / USA / Australia / other foreign university 0
DK /CS / Refused 0
Table 14
[Q4.4] Your job
TOTAL
Base: All Respondents 1218
Full Time (26+ hrs per week) 44
Part Time (9-25 hrs per week) 8
Full Time Education / Student 27
Does not Work - Housewife 17
Does not Work - Unemployed 3
Retired 0
DK /CS / Refused 0
Table 16
[Q4.6] SEC
TOTAL
Base: All Respondents 1218
SEC A 20
SEC B 35
SEC C1 34
SEC C2 11
SEC D 0
SEC E 0
Table 17
[Q5.1] Do you use any of the companies that offer taxi services through an app
TOTAL
Base: All Respondents 1218
Yes 80
No 20
Table 18
[Q5.2] Do you use more than one app
TOTAL
Base: Those who have coded 'Yes' in Q5.1 910
Yes 25
No 75
Table 20
[Q5.4] Which app did you ever use before
TOTAL
Base: Those who have coded 'Yes' in Q5.1 910
Careem 61
Uber 57
Swvl 1
Taxify 0
Others 0
None of the above 0
Table 21
[Q5.5] Which apps do you currently use
TOTAL
Base: Those who have coded 'Yes' in Q5.1 910
Careem 57
Uber 57
Swvl 0
Taxify 0
Others 0
None of the above 0
Table 22
[Q5.6] Main provider
TOTAL
Base: Those who have coded 'Yes' in Q5.1 910
Careem 45
Uber 54
Swvl 0
Taxify 0
Others 0
None of the above 1
Table 30
[Q5.14] Do you own a car/ drive
TOTAL
Base: All Respondents 1218
Yes 31
No 69
Table 31
[Q5.15] What transportation routes do you take
TOTAL
Base: All Respondents 1218
Daily commute to work 31
Daily commute to university/school 14
Airport trips 20
Outings 70
Late night out 59
Emergencies 52
Errands like the bank 25
Grocery shopping 18
Others 2
Don't Know/ Can't Say 2
ANY MENTION 100
No response 0
Table 32
[Q5.16] What transportation methods you use (in general)
TOTAL
Base: All Respondents 1218
My own car 28
Driver 3
Transportation apps 68
Bus 18
Metro 34
Micro-bus 44
White taxi 54
Others 2
Don't Know/ Can't Say 0
Table 33
[Q5.17] What is your current method of transportation (used most often)
TOTAL
Base: All Respondents 1218
My own car 26
Driver 1
Transportation apps 30
Bus 1
Metro 7
Micro-bus 18
White taxi 15
Table 46
[Q5.30] Difficulties faced in transportation
TOTAL
Base: All Respondents 1218
Traffic 81
unfair prices 60
rude drivers 25
Harassment 16
Stress 23
dirty and old taxis/cars 20
bad smell 22
bad driving 24
driver knowledge 6
Waiting time 24
unclear prices 15
Heat 60
Others 1
Table 48
[Q5.32] How did you know about transportation apps
TOTAL
Base: Those who coded 'Yes' in Q5.1 910
Friends recommendation 66
Family recommendation 34
Online 20
Billboard ads 14
Radio ads 6
Online ads 12
TV ads 11
SMS shots 8
Partners 1
Article 0
Others 1
Don't Know/ Can't say 0
Table 57
[Q5.41] How likely are you to consider using the following apps - SUMMARY
Careem Uber Swvl Taxify
Base: Those who coded 'No' in Q5.1 304 304 304 304
[[4]]Very likely 16 16 4 4
[[3]]Likely 36 37 7 8
[[2]]Unlikely 8 8 15 14
[[1]]Very Unlikely 13 13 23 23
[[nofac]]Don't Know/ Can't Say 26 26 50 51
Top 2 Box 54 52 11 12
Bottom 2 Box 21 22 39 37
Mean 2.77 2.75 1.83 1.84
SD 0.99 1 0.95 0.97
SE 0.07 0.07 0.08 0.08
Table 68
[Q5.43] As a non user, what would make you use the apps?
TOTAL
Base: Those who coded 'No' in Q5.1 304
Discounts 58
free rides 60
professional drivers 20
bad experience with other methods 6
far away destinations 28
important event so I don't want to look stressed from traffic 9
no parking 0
driving late (Parties vs night) 6
my car is not currently available 10
Don't want to drive 8
If the driver is a woman 5
Others 3
Don't Know/ Can't Say 10
Table 90
[Q5.48] What would make you use the apps (triggers)
TOTAL
Base: All Respondents 1218
Convenience 65
Quicker transportation mode 32
Widespread networks 59
Economic 40
Pre-booking (guaranteed rides) 17
Decent interaction with drivers 21
Point to point trip 40
Higher safety and protection as I have information about driver and car 31
Standing out 10
Provide prestigious image (elegance and sophistication) 11
The private experience 21
Safe option when having to make night trips 10
Safe option when making an alone trip (especially for females and kids) 27
Decrease stress and look fresh (when having important event) 25
Drivers are so much better than other transportation modes 21
Relieves from the stress of traffic 25
Developed taxi service 22
Decent drivers, polite and elegant 25
Good car conditions (clean) 32
Higher trip standards (AC and in car entertainment) 31
Destination not easily reachable by other transport modes 40
Smoke-free transportation systems 28
Others 1
Don't Know/ Can't Say 4
Table 91
[Q5.49] What would prevent you from using the apps (Barriers)
TOTAL
Base: Those who coded 'No' in Q5.1 304
Poor culture 12
Aggressive behavior 19
Cancelation by driver that causes frustration 19
Bad smell and hygiene 16
Lower availability especially in rush hour 30
Lack of call centers 11
Constant app updates cause confusion 12
Drivers don't do maintenance which causes the car to be shaky 18
User must have constant net connection (not feasible because of weak signal in egypt) 7
Old cars implicate customer's image 13
Drivers can access all my information (mobile no) 3
Inaccurate ETA 40
Long ETA 29
Not available in some remote areas 18
Fare estimates unclear 22
Others 6
Don't Know/ Can't Say 15
Table 95
[Q5.53] Problems faced in transportation apps
TOTAL
Base: Those who coded 'Yes' in Q5.1 910
Drivers take my number and harass me 5
Sometime the surge is too high 36
I don't find a lot of cars around me 23
Inaccurate ETA 22
Long ETA 18
Refusing to accept requests 18
GPS isn't available 15
Inaccurate GPS 18
Fare estimate is not correct 20
Fare estimate is not clear 5
Smelly and dirty cars 5
No one to contact on voice if I faced a problem 10
Lower availability especially in rush hour 10
Bad driving 12
Bad road knowledge 10
Driver talks a lot 6
Driver doesn�t use GPS 10
Driver doesn�t have change 10
Rude driver 8
Driver refuses to go to place 10
Others 6
Don't Know/ Can't Say 11
Table 96
[Q5.54] Improvement areas
TOTAL
Base: Those who coded 'Yes' in Q5.1 910
Less ETA 37
More accurate ETA 25
More accurate GPS 32
More accurate pricing 45
Professional drivers 11
Cleaner car 15
Make sure AC is working in all cars 18
More accurate driver's credentials 4
Faster route choice 15
Safer 21
Better cleanliness (smell) 4
Less contact with driver 9
Adding in car entertainment 10
Adding packages for regular customers 24
Having women captains 11
Avoid drivers being double booked 8
Others 3
Don't Know/ Can't Say 8
Table 183
[Q5.72] Careem perception
TOTAL
Base: Those who coded 'Careem' in Q3.10 982
International 24
Local 40
Professional 33
Popular 54
Modern 41
Confident 27
Elegant 24
Sophisticated 31
Committed 31
Organized 27
Fast 27
Other 4
Table 184
[Q5.73] Uber perception
TOTAL
Base: Those who coded ' Uber' in Q3.10 988
International 14
Local 9
Professional 23
Popular 44
Modern 31
Confident 17
Elegant 14
Sophisticated 40
Committed 21
Organized 17
Fast 17
Other 3
Table 206
[Q5.97] Which operator do you think is cheaper
TOTAL
Base: All Respondents 1218
Careem 40
Uber 26
Swvl 4
Taxify 0
They are all the same 12
Don't Know / Can't say 18

Q4 Historical Stock Prices

Date Careem UBER
1/2/22 31.0 43.6
1/3/22 31.4 43.2
1/6/22 31.6 43.1
1/7/22 32.8 44.3
1/8/22 33.9 45.1
1/9/22 34.0 45.6
1/10/22 34.0 46.1
1/13/22 34.1 46.3
1/14/22 34.8 47.7
1/15/22 35.0 47.1
1/16/22 34.7 46.8
1/17/22 35.1 46.5
1/21/22 37.6 48.0
1/22/22 37.0 47.5
1/23/22 37.4 48.5
1/24/22 36.8 48.4
1/27/22 36.3 47.4
1/28/22 37.0 48.2
1/29/22 37.0 46.8
1/30/22 36.7 47.8
1/31/22 36.3 47.5
2/3/22 37.6 48.0
2/4/22 38.5 50.0
2/5/22 36.8 48.1
2/6/22 37.1 47.4
2/7/22 40.6 49.9
2/10/22 40.0 53.7
2/11/22 41.3 53.9
2/12/22 41.3 48.5
2/13/22 40.1 47.0
2/14/22 39.7 44.7
2/18/22 40.2 45.1
2/19/22 41.0 46.2
2/20/22 40.9 45.5
2/21/22 40.7 44.7
2/24/22 38.3 42.5
2/25/22 35.9 41.8
2/26/22 34.5 39.9
2/27/22 32.5 37.8
2/28/22 33.9 38.1
3/2/22 32.8 36.9
3/3/22 33.0 37.0
3/4/22 34.5 40.3
3/5/22 32.2 37.1
3/6/22 31.7 36.0
3/9/22 28.2 32.8
3/10/22 29.0 32.9
3/11/22 26.2 29.0
3/12/22 22.6 23.9
3/13/22 22.6 24.2
3/16/22 20.3 19.1
3/17/22 18.9 18.7
3/18/22 14.8 16.0
3/19/22 20.5 20.7
3/20/22 21.3 21.3
3/23/22 22.4 22.6
3/24/22 26.4 27.1
3/25/22 26.2 28.0
3/26/22 28.1 29.9
3/27/22 27.3 27.6
3/30/22 27.8 26.9
3/31/22 27.9 26.9
4/1/22 25.4 23.5
4/2/22 23.7 22.5
4/3/22 22.8 22.0
4/6/22 26.0 25.7
4/7/22 25.7 27.5
4/8/22 26.9 29.6
4/9/22 27.1 30.3
4/13/22 28.0 30.7
4/14/22 27.8 30.5
4/15/22 27.4 28.4
4/16/22 27.0 27.1
4/17/22 28.0 29.1
4/20/22 28.2 30.1
4/21/22 27.2 29.3
4/22/22 28.2 30.7
4/23/22 28.3 30.1
4/24/22 29.5 32.0
4/27/22 30.1 34.3
4/28/22 30.1 32.7
4/29/22 31.4 34.1
4/30/22 30.3 32.8
5/1/22 28.4 29.6
5/4/22 27.4 27.0
5/5/22 28.1 26.7
5/6/22 27.8 26.1
5/7/22 30.9 31.8
5/8/22 32.8 32.7
5/11/22 31.6 31.4
5/12/22 32.4 29.5
5/13/22 33.0 28.4
5/14/22 32.8 27.7
5/15/22 32.5 28.2
5/18/22 33.6 30.4
5/19/22 33.4 30.7
5/20/22 34.5 30.8
5/21/22 34.3 30.4
5/22/22 34.8 31.3
5/26/22 34.6 32.5
5/27/22 34.9 33.8
5/28/22 34.2 31.7
5/29/22 36.3 31.3
6/1/22 35.8 32.6
6/2/22 35.8 31.7
6/3/22 36.8 34.4
6/4/22 36.4 36.1
6/5/22 37.2 38.6
6/8/22 37.1 41.0
6/9/22 36.6 39.2
6/10/22 34.8 38.6
6/11/22 31.1 35.3
6/12/22 32.2 36.9
6/15/22 32.7 36.2
6/16/22 33.5 36.7
6/17/22 33.3 35.3
6/18/22 33.4 35.8
6/19/22 32.3 34.8
6/22/22 32.7 34.3
6/23/22 33.0 35.6
6/24/22 30.5 32.8
6/25/22 30.6 33.2
6/26/22 29.6 32.3
6/29/22 29.6 33.1
6/30/22 31.1 33.0
7/1/22 30.4 32.0
7/2/22 30.7 31.8
7/6/22 32.5 33.2
7/7/22 32.8 30.9
7/8/22 33.9 32.2
7/9/22 33.2 29.9
7/10/22 33.1 30.7
7/13/22 31.7 28.8
7/14/22 30.9 27.9
7/15/22 32.8 30.8
7/16/22 32.3 29.6
7/17/22 32.5 29.7
7/20/22 33.7 30.6
7/21/22 32.5 30.5
7/22/22 32.7 30.8
7/23/22 32.2 30.9
7/24/22 31.2 30.4
7/27/22 31.0 29.9
7/28/22 30.8 29.5
7/29/22 31.0 29.9
7/30/22 30.2 29.5
7/31/22 30.3 29.2
8/3/22 31.2 29.1
8/4/22 32.7 30.5
8/5/22 33.2 30.9
8/6/22 34.7 32.3
8/7/22 32.9 30.2
8/10/22 32.3 31.0
8/11/22 31.2 30.7
8/12/22 30.8 30.5
8/13/22 30.5 28.9
8/14/22 30.0 28.5
17/08/20217 29.5 27.2
8/18/22 30.1 27.9
8/19/22 29.4 28.1
8/20/22 31.4 29.8
8/21/22 30.8 28.9
8/24/22 31.0 29.0
8/25/22 31.2 29.0
8/26/22 32.3 29.5
8/27/22 32.8 29.7
8/28/22 33.8 30.8
8/31/22 33.6 29.7
9/1/22 34.3 29.4
9/2/22 34.4 28.6
9/3/22 33.4 28.6
9/4/22 33.2 29.0
9/8/22 34.3 30.1
9/9/22 35.0 29.9
9/10/22 36.0 29.5
9/11/22 37.0 30.8
9/14/22 38.0 32.0
9/15/22 37.5 30.2
9/16/22 37.7 30.7
9/17/22 37.1 31.2
9/18/22 37.1 30.6
9/21/22 36.5 28.9
9/22/22 34.4 28.3
9/23/22 33.5 27.0
9/24/22 33.3 26.8
9/25/22 34.5 27.5
9/28/22 35.6 28.0
9/29/22 35.4 27.1
9/30/22 36.5 27.5
10/1/22 37.1 27.8
10/2/22 37.7 27.6
10/5/22 37.1 26.7
10/6/22 36.3 26.4
10/7/22 36.8 26.3
10/8/22 37.3 27.2
10/9/22 37.3 27.8
10/12/22 36.3 27.2
10/13/22 35.6 26.3
10/14/22 35.1 26.8
10/15/22 34.3 25.6
10/16/22 33.7 25.5
10/19/22 34.2 24.6
10/20/22 36.3 25.1
10/21/22 35.2 24.7
10/22/22 36.7 25.6
10/23/22 36.8 26.0
10/26/22 35.5 24.8
10/27/22 34.2 22.9
10/28/22 33.7 22.2
10/29/22 34.1 22.9
10/30/22 33.4 22.8
11/2/22 34.8 24.5
11/3/22 35.8 26.2
11/4/22 41.0 29.2
11/5/22 42.0 29.0
11/6/22 44.9 29.8
11/9/22 48.2 37.7
11/10/22 47.0 36.0
11/11/22 46.2 36.4
11/12/22 46.4 36.5
11/13/22 47.6 37.5
11/16/22 49.2 39.9
11/17/22 48.9 39.4
11/18/22 49.1 39.8
11/19/22 49.3 40.1
11/20/22 48.4 38.1
11/23/22 50.0 39.3
11/24/22 51.3 39.5
11/25/22 50.8 39.5
11/27/22 50.7 39.0
11/30/22 49.7 38.2
12/1/22 49.6 39.6
12/2/22 53.1 43.4
12/3/22 52.5 43.1
12/4/22 54.9 46.1
12/7/22 53.8 46.6
12/8/22 53.0 46.5
12/9/22 53.8 47.5
12/10/22 54.3 48.1
12/11/22 52.6 46.9
12/14/22 51.5 46.8
12/15/22 51.0 49.3
12/16/22 50.5 49.9
12/17/22 50.6 49.5
12/18/22 50.6 50.0
12/21/22 51.8 49.9
12/22/22 53.8 49.5
12/23/22 53.7 50.1
12/24/22 52.9 48.9
12/28/22 52.0 49.8
12/29/22 52.3 49.3
12/30/22 53.2 50.3
12/31/22 51.0 49.1
1/4/23 51.1 47.3
1/5/23 54.0 48.8
1/6/23 52.5 47.5
1/7/23 56.1 48.8
1/8/23 53.3 47.5
1/11/23 54.6 48.4
1/12/23 58.5 50.7
1/13/23 59.4 49.8
1/14/23 56.9 48.7
1/15/23 55.5 47.9
1/19/23 56.3 49.0
1/20/23 56.4 48.9
1/21/23 55.8 48.1
1/22/23 54.3 47.8
1/25/23 54.3 47.1
1/26/23 51.9 46.9
1/27/23 48.1 43.6
1/28/23 51.6 46.2
1/29/23 50.9 44.5
2/1/23 52.8 45.5
2/2/23 56.5 47.5
2/3/23 57.1 49.4
2/4/23 57.8 51.8
2/5/23 58.6 53.1
2/6/23 59.3 53.4
2/9/23 59.6 53.6
2/10/23 63.2 56.2
2/11/23 60.7 57.1
2/12/23 60.6 57.7
2/16/23 60.5 58.5
2/17/23 60.8 58.1
2/18/23 59.0 57.1
2/19/23 58.4 58.9
2/22/23 55.3 56.8
2/23/23 56.0 57.7
2/24/23 53.9 59.1
2/25/23 51.5 55.9
2/26/23 51.8 55.7
3/1/23 54.4 57.3
3/2/23 54.7 57.1
3/3/23 56.1 61.8
3/4/23 53.1 61.9
3/5/23 55.5 64.1
3/8/23 53.2 64.3
3/9/23 55.3 62.3
3/10/23 57.7 61.3
3/11/23 59.0 62.7
3/12/23 60.3 66.4
3/15/23 60.2 67.4
3/16/23 58.8 64.7
3/17/23 56.4 65.9
3/18/23 55.7 66.1
3/19/23 57.1 66.6
3/22/23 55.7 64.2
3/23/23 53.5 61.6
3/24/23 52.6 61.0
3/25/23 53.9 63.6
3/26/23 54.7 64.5
3/29/23 53.3 63.6
3/30/23 53.5 63.0
3/31/23 54.5 63.2
4/1/23 57.6 64.6
4/5/23 57.4 64.5
4/6/23 58.0 64.2
4/7/23 56.9 61.0
4/8/23 57.8 62.0
4/9/23 57.7 61.0
4/12/23 59.4 59.8
4/13/23 60.6 62.3
4/14/23 59.2 62.8
4/15/23 60.7 64.4
4/16/23 60.3 63.4
4/19/23 57.8 61.9
4/20/23 55.5 60.8
4/21/23 55.8 60.7
4/22/23 56.3 61.0
4/23/23 57.9 63.7
4/26/23 57.6 63.1
4/27/23 57.2 62.1
4/28/23 58.4 63.4
4/29/23 54.9 57.1
4/30/23 54.8 55.7
5/3/23 54.8 57.1
5/4/23 53.0 56.2
5/5/23 51.2 52.6
5/6/23 46.7 49.8
5/7/23 47.0 50.1
5/10/23 45.8 49.2
5/11/23 46.2 48.8
5/12/23 43.8 46.9
5/13/23 44.5 46.0
5/14/23 47.4 49.7
5/17/23 47.5 49.7
5/18/23 49.2 51.5
5/19/23 49.5 52.2
5/20/23 49.3 52.0
5/21/23 48.8 52.3
5/24/23 50.0 53.3
5/25/23 50.5 52.8
5/26/23 51.1 54.9
5/27/23 50.7 55.5
5/28/23 50.8 57.1
6/1/23 51.0 58.8
6/2/23 50.8 58.5
6/3/23 48.7 56.3
6/4/23 50.2 57.4
6/7/23 50.8 58.6
6/8/23 49.9 56.7
6/9/23 49.1 55.4
6/10/23 49.5 55.7
6/11/23 50.0 56.1
6/14/23 50.8 58.4
6/15/23 49.3 57.8
6/16/23 48.9 57.0
6/17/23 49.7 58.8
6/18/23 49.7 58.5
6/21/23 48.1 59.5
6/22/23 49.0 59.1
6/23/23 50.5 61.4
6/24/23 50.8 61.8
6/25/23 51.7 61.5
6/28/23 51.1 58.7
6/29/23 50.8 60.0
6/30/23 50.1 60.5
7/1/23 50.6 61.9
7/2/23 51.7 62.8
7/6/23 50.8 61.6
7/7/23 48.7 58.8
7/8/23 47.5 58.5
7/9/23 49.1 60.1
7/12/23 48.4 58.1
7/13/23 48.1 57.1
7/14/23 47.2 55.8
7/15/23 46.4 54.7
7/16/23 46.2 53.4
7/19/23 45.6 51.7
7/20/23 46.3 53.0
7/21/23 47.5 55.8
7/22/23 47.6 55.1
7/23/23 47.5 54.9
7/26/23 46.8 54.4
7/27/23 45.8 53.3
7/28/23 46.1 55.8
7/29/23 44.7 56.7
7/30/23 43.5 55.3
8/2/23 43.5 56.0
8/3/23 42.8 55.4
8/4/23 41.8 49.5
8/5/23 43.1 52.4
8/6/23 44.3 52.4
8/9/23 43.3 52.1
8/10/23 43.5 53.8
8/11/23 43.1 53.9
8/12/23 42.7 53.8
8/13/23 42.2 53.4
8/16/23 41.5 50.8
8/17/23 41.0 49.1
8/18/23 40.9 49.6
8/19/23 39.9 46.8
8/20/23 40.0 45.9
8/23/23 41.0 47.2
8/24/23 40.2 47.7
8/25/23 41.5 49.4
8/26/23 40.6 48.6
8/27/23 40.7 48.4
8/30/23 39.6 47.1
8/31/23 39.1 47.6
9/1/23 40.6 48.4
9/2/23 41.4 49.3
9/3/23 40.3 48.2
9/7/23 41.0 50.6
9/8/23 40.1 49.8
9/9/23 40.3 50.5
9/10/23 39.9 50.0
9/13/23 40.1 51.8
9/14/23 39.0 50.5
9/15/23 38.5 51.0
9/16/23 39.5 52.4
9/17/23 39.8 52.2
9/20/23 39.8 51.1
9/21/23 44.4 54.5
9/22/23 44.9 54.7
9/23/23 45.5 55.6
9/24/23 46.6 55.9
9/27/23 47.3 56.0
9/28/23 46.0 54.2
9/29/23 44.5 53.3
9/30/23 44.8 53.6
10/1/23 47.0 55.5
10/4/23 45.7 53.7
10/5/23 45.6 52.9
10/6/23 47.0 54.2
10/7/23 47.9 54.7
10/8/23 47.8 54.9
10/11/23 46.3 52.8
10/12/23 46.7 52.5
10/13/23 46.4 53.2
10/14/23 47.3 50.5
10/15/23 48.4 51.6
10/18/23 47.1 50.5
10/19/23 47.0 50.0
10/20/23 46.0 49.4
10/21/23 46.5 49.6
10/22/23 45.5 48.3
10/25/23 45.7 48.1
10/26/23 46.0 47.5
10/27/23 44.7 46.7
10/28/23 44.6 46.9
10/29/23 43.8 45.9
11/1/23 44.4 46.4
11/2/23 42.9 45.3
11/3/23 45.7 49.0
11/4/23 45.3 49.1
11/5/23 47.2 53.5
11/8/23 45.9 55.2
11/9/23 45.5 56.3
11/10/23 43.4 54.6
11/11/23 43.3 53.2
11/12/23 45.1 53.0
11/15/23 43.6 51.7
11/16/23 45.8 51.3
11/17/23 44.1 49.7
11/18/23 45.0 49.3
11/19/23 44.2 47.5
11/22/23 42.6 45.5
11/23/23 42.7 45.7
11/24/23 42.1 44.5
11/26/23 40.5 42.4
11/29/23 39.7 41.8
11/30/23 38.0 40.6
12/1/23 36.0 38.2
12/2/23 38.1 41.2
12/3/23 35.8 39.5
12/6/23 38.5 42.0
12/7/23 38.1 41.4
12/8/23 38.8 42.2
12/9/23 37.5 40.8
12/10/23 36.7 39.5
12/13/23 35.7 38.4
12/14/23 37.3 39.0
12/15/23 37.8 38.4
12/16/23 37.7 37.5
12/17/23 39.7 38.1
12/20/23 39.7 38.6
12/21/23 42.0 40.9
12/22/23 43.0 42.5
12/23/23 43.9 44.2
12/27/23 43.0 44.0
12/28/23 42.5 43.5
12/29/23 42.5 43.2
12/30/23 42.7 43.5

Q7 Monthly Demand

Month Monthly Product Demand Expenditure on Ads in millions EGP
2022-01-01 100.32 33
2022-02-01 102.57 35
2022-03-01 103.32 40
2022-04-01 104.45 50
2022-05-01 108.78 60
2022-06-01 110.10 70
2022-07-01 112.99 75
2022-08-01 113.27 73
2022-09-01 108.22 71
2022-10-01 107.20 65
2022-11-01 114.90 55
2022-12-01 117.88 40
2023-01-01 104.92 33
2023-02-01 112.06 35
2023-03-01 112.56 40
2023-04-01 109.18 50
2023-05-01 111.41 60
2023-06-01 112.62 70
2023-07-01 122.41 75
2023-08-01 124.90 73
2023-09-01 111.65 71
2023-10-01 115.37 65
2023-11-01 120.23 55
2023-12-01 120.64 55

Q6 Voyant Tool Company Reviews

"Careem has completely transformed my commuting experience! The app is user-friendly, and I can easily book a ride with just a few taps on my phone. The drivers are friendly, professional, and always arrive on time. I appreciate the convenience and reliability that Careem offers. It's my go-to transportation app."
"I'm thoroughly impressed with the service provided by Careem. The app's interface is intuitive and makes booking rides a breeze. The drivers are courteous and ensure a comfortable journey. I also love the option to choose from various vehicle types to suit my needs. Careem has made my daily commute stress-free and enjoyable."
"Careem is a game-changer in the world of transportation. The app's tracking feature allows me to monitor my ride's progress in real-time, providing me with a sense of security and convenience. The drivers are consistently professional and knowledgeable about the city. With Careem, I can rely on getting to my destination hassle-free."
"I can't recommend Careem enough! The app's seamless payment system eliminates the need for cash and makes transactions quick and easy. The drivers are reliable, and the vehicles are always clean and well-maintained. Careem has become an integral part of my daily routine, and I appreciate the convenience it offers."
"Careem has exceeded my expectations in every way. The app offers a wide range of services, including carpooling and food delivery, which adds to its versatility. The drivers are punctual, friendly, and provide a high level of service. Careem has truly made my life easier and more convenient. I wouldn't hesitate to recommend it to others."
"The convenience of the Careem app is unmatched! I love how I can easily book a ride from anywhere and at any time. Whether I'm running late for a meeting or need a quick ride to the airport, Careem is always there to provide a reliable and hassle-free transportation option. It has made my life so much easier!"
"Careem has truly revolutionized the way I travel. The app's user-friendly interface allows me to effortlessly book rides within seconds. I appreciate the convenience of being able to track my ride in real-time and communicate with the driver if needed. Careem has become my go-to app for transportation due to its unmatched convenience."
"I can't imagine my life without the convenience of the Careem app. The ability to schedule rides in advance ensures that I never have to worry about finding transportation at the last minute. The app also stores my payment information securely, making transactions quick and seamless. Careem has simplified my travel arrangements like never before."
"Careem has taken convenience to a whole new level. The app offers a range of services, including carpooling and food delivery, which saves me time and effort. I can trust Careem to provide reliable and efficient service, allowing me to focus on other things without worrying about transportation logistics. It's a game-changer!"
"The convenience of the Careem app is unparalleled. I love how it remembers my frequent destinations, making it incredibly convenient for me to book rides to my favorite places with just a few taps. The app's integration with GPS technology ensures that I always reach my destination using the most efficient routes. Careem has truly made my life more convenient and stress-free."
"I'm amazed by the affordability of rides on the Careem app. Whether I'm traveling a short distance or need a longer ride, Careem always offers competitive prices that fit my budget. It's great to know that I can get to my destination without breaking the bank. Careem truly provides excellent value for money."
"Careem has become my go-to app for affordable transportation. I'm constantly impressed by the low fares they offer, especially considering the quality of service provided. The drivers are professional, the vehicles are well-maintained, and yet, the prices remain budget-friendly. Careem has made transportation accessible to everyone."
"One of the best things about Careem is the affordability of their rides. I can travel comfortably and conveniently without worrying about the cost. The app also provides transparent pricing, so there are no surprises when it comes to fare estimates. Careem has made getting around more affordable and accessible for everyone."
"Careem has truly made transportation affordable for me. The app offers various ride options, including economy options, which are perfect for budget-conscious individuals like me. I appreciate that Careem doesn't compromise on quality despite the affordable prices. It's a win-win situation!"
"Careem has saved me a significant amount of money on transportation. The app consistently offers competitive pricing, making it a cost-effective choice for my daily commutes. I'm impressed by the affordability without compromising on the reliability and convenience of the service. Careem has become my preferred option for cheap and reliable rides."
"Careem is incredibly popular for a reason! It's the go-to app for transportation in my city. I love how easy it is to find a ride, and there are always plenty of drivers available. The popularity of Careem means that I can rely on the service anytime, whether it's during peak hours or late at night. It's a testament to the trust and satisfaction people have in Careem."
"When it comes to transportation apps, Careem is definitely at the top of the popularity charts. It's the app that everyone is talking about. I often hear friends and colleagues recommending Careem for its convenience, affordability, and reliable service. The popularity of Careem speaks volumes about its quality and the positive experiences people have had."
"Careem's popularity is well-deserved. I've noticed that more and more people are using the app, and it's not surprising why. Careem offers a seamless experience from start to finish. The drivers are professional, the vehicles are clean and comfortable, and the app itself is user-friendly. It's clear that Careem has won the hearts of many users."
"I'm amazed at how popular Careem has become in such a short time. It's now the preferred choice for transportation among a wide range of people, from students to professionals. The popularity of Careem is a testament to its reliability, affordability, and the exceptional service it provides. It's no wonder that Careem has become a household name."
"Careem's popularity is hard to ignore. In my city, it's the most talked-about transportation app, and for good reason. The word-of-mouth recommendations alone are a testament to the positive experiences people have had with Careem. It's clear that Careem has built a strong reputation by consistently delivering excellent service and exceeding customer expectations."
"Careem is the epitome of convenience! I love how I can book a ride with just a few taps on my phone. Whether I'm in a hurry or need transportation in advance, Careem always delivers. The app's user-friendly interface and seamless booking process make it incredibly convenient to get a ride whenever and wherever I need it. Careem has truly made transportation hassle-free."
"The convenience of the Careem app is unmatched. I no longer have to wait on street corners or deal with the stress of hailing a taxi. With Careem, I can simply open the app, choose my destination, and have a ride at my doorstep within minutes. The ability to track my ride in real-time and communicate with the driver ensures a smooth and stress-free experience. Careem has made transportation effortless."
"Careem is a lifesaver when it comes to convenience. Whether I'm traveling to work, running errands, or going out with friends, I can always rely on Careem for a quick and convenient ride. The app's features like saved addresses, favorite locations, and ride history make it incredibly convenient to book rides with just a few taps. Thanks to Careem, transportation has become a breeze."
"I can't imagine my life without the convenience of the Careem app. It's my go-to solution for transportation, offering a range of options to suit my needs. Whether I need a solo ride, a carpool, or a larger vehicle for a group outing, Careem has it all. The app's scheduling feature is a game-changer, allowing me to plan my rides in advance and ensuring that I'm never left waiting. Careem has made traveling so much easier and stress-free."
"Careem has revolutionized the way I travel. The convenience of being able to book a ride from anywhere and at any time is incredible. I no longer have to worry about finding parking or navigating through traffic. Careem's reliable drivers and prompt service make it a convenient and efficient option for getting around. With Careem, I can focus on enjoying my journey without any transportation-related worries."
I can't say enough good things about Careem! The customer service is top-notch. Whenever I've had an issue or a question, the support team has been incredibly responsive and helpful. Their dedication to resolving any concerns promptly and professionally truly sets Careem apart. I feel valued as a customer, and that level of care keeps me coming back."
"One of the things I appreciate most about Careem is the excellent driver quality. Every time I book a ride, I know I can expect a courteous and professional driver who knows the city well. They go above and beyond to ensure a comfortable and safe journey. Careem's commitment to training and vetting its drivers truly shines through, and it's a big reason why I trust and rely on their service."
"Careem's app is incredibly reliable. I've never experienced any glitches or technical issues while using it. The app's intuitive design and smooth functionality make it a pleasure to use. Whether I'm booking a ride, tracking its progress, or making a payment, everything works seamlessly. Careem has nailed it when it comes to providing a user-friendly and reliable app experience."
"Careem's commitment to safety is commendable. From the moment I book a ride to the moment I reach my destination, I feel secure. The app's features, like sharing ride details with friends and family, provide an extra layer of peace of mind. Careem's dedication to prioritizing rider safety is evident, and it's something I truly appreciate."
"Careem's loyalty program is fantastic! The more I use the app, the more rewards I earn. Whether it's discounts on rides, exclusive promotions, or even free upgrades, the rewards add up quickly. It's a great way to save money while enjoying the convenience of Careem. The loyalty program is a testament to Careem's commitment to rewarding and appreciating its loyal customers."
"I've had multiple instances where my Careem driver arrived late or canceled the ride at the last minute. This has caused me significant inconvenience, especially when I was in a rush. Careem needs to address these reliability issues and ensure that drivers are more punctual and committed to honoring their bookings."
"The pricing on Careem can sometimes be quite high, especially during peak hours or when demand is high. I've found myself paying significantly more for a ride compared to other transportation options. Careem should work on providing more competitive and transparent pricing to ensure that users are getting the best value for their money."
"The customer support of Careem can be slow and unresponsive at times. When I've had issues or inquiries, it took a long time to receive a satisfactory resolution. This lack of timely support can be frustrating and leaves room for improvement. Careem should focus on enhancing its customer service to provide more efficient and effective assistance."
"I've noticed inconsistencies in the quality of vehicles and drivers on Careem. While some rides have been comfortable and the drivers professional, there have been occasions where the vehicles were not well-maintained, and the drivers were inexperienced or unprofessional. Careem should ensure consistent standards across its fleet to provide a better overall experience."
"The Careem app can be a bit confusing to navigate, especially for first-time users. The user interface could be more intuitive and streamlined. Simplifying the app's design and enhancing the user experience would make it easier for everyone to utilize Careem's services without any confusion or frustration."
"I love using Careem because their prices are so affordable. It's great to be able to get around the city without breaking the bank. I've compared their fares with other ride-hailing services, and Careem consistently offers the best value for money."
"Careem's cheap prices have made my daily commute so much more convenient and cost-effective. I used to spend a fortune on transportation, but now I can save a significant amount of money by using Careem regularly. It's a game-changer for my budget!"
"I've been using Careem for a while now, and I'm always impressed by their low prices. It's incredible how they can offer such competitive fares without compromising on the quality of their service. I highly recommend Careem to anyone looking for an affordable and reliable ride-hailing option."
"One of the things I appreciate most about Careem is their commitment to keeping prices affordable. Whether I'm traveling short distances or long distances, I can always count on Careem to offer reasonable fares. It's a relief to know that I don't have to worry about spending too much on transportation."
"Careem's cheap prices have made transportation accessible to a wider range of people. It's not only affordable, but it's also a dependable and convenient service. I'm grateful for the cost savings I've experienced since switching to Careem, and I don't plan on using any other ride-hailing service."