Capstone Analysis

Scope and Purpose

The purpose of the Capstone project is to foster the leadership skills among the employees and volunteers to make them able to help underprivileged children in the society even when they are not associated with any organization. This project will provide indispensable training to the employees and volunteers to understand the basic working of the organization, how to audit the teachers who are teaching children and a crucial paperwork. This will also enable the team of workers and volunteer to collect donation in an effective way, to fulfill the organizational goals. Every child is special, Childhelp plays a crucial role in society by helping street children who are persecuted by homelessness.

Need Analysis Tool

The contemporary environment of the NGO entails highly skillful worker to perform the complex tasks in a safe manner without hurting the children. Training is always needed when a new worker or volunteers are hired. There are different types of need analysis available with respect to the worker’s context. There are different needs assessment techniques that can be employed to get the empathy of the current needs of the employees. Some of these techniques that we can opt are direct observation, questionnaires, review of relevant literature, consultation with the directors, interviews, surveys, report studies and work samples. All these tools with help the organization to know whether the workers are aware of the organizational goal or not? What do they expect from the organization and what are they expected to do. The result of the need assessment should answer the following questions (Greenberg, n.d.).

What is needed?

Why is it needed?

Who needs it?

Who will provide it and how?

What will it cost?

What the personal goals of the employees?

Do they align with organizational goals?

The emanating needs can also be comprehended by conducting a performance appraisal, which will help to know whether employees and volunteers are delivering what is needed. Among all the preceding the most apt tool that can serve the purpose of an organization could be interviews and questionnaires. This will help us to get the empathy of the existing skills of the employees and volunteers and what kind of skills they lack. In this way, an organization can foster an extensive training program (HR-Guide.com, n.d.).

Summary

The needs analysis tool opted to comprehend the needs of the volunteer and employees at Childhelp has helped us to know whether the employees & volunteers possess basic skills to cope with the underprivileged children. Hence, a training system is developed to foster leadership skills in them and to teach them about the psyche of the children who are suffering from homelessness and living a street life. Indeed, such children are difficult to handle. They are starkly different from normal children who lead a normal life with their parents. Hence, volunteers and employees should understand what is needed to handle such children and what do they expect from us. Moreover, a basic training pertaining to the paperwork is also provided to the trainees. The training system for teachers is more comprehensive and extensive with respect to their duties and responsibilities.

References

Greenberg, C. (n.d.). How to Conduct a Training Needs Analysis. Retrieved from https://www.xperthr.com/how-to/how-to-conduct-a-training-needs-analysis/6716/