Effective Communication in the Workplace (Military)

Effective Communication in the Workplace

Table of Content

1Effective Communication in the Workplace

4Topic and Problem

4Topic

4Problem Statement

5Purpose of the Study

5Research Questions and Strategy

6Literature Review

6Communication in the military

8The need for effective communication in organizations

10Summary of Findings

10Links to Professional Practice

11Links to Policy

11Conclusion

13References

Topic and Problem

Various models and theories have been used to explain the need for effective communication in the workplace. Some of the theories that have been used to explain how effective communication can be achieved in the workplace include the theory of social learning, the theory of reinforcement, the theory of learning types, and the theory of experimental learning. This study will analyze the need for effective communication in an organization. It will then compare the outcomes of effective communication in an organization and the military. A qualitative research approach will be used in this study.

Topic

The topic for this study is effective communication in the workplace. Communication is one of the deliverables that promote effective communication in the workplace. Effective communication in the workplace has a lot of benefits such as increased productivity, increase in employee collaboration, and teamwork among others. The focus of this assignment will be a comparison of effective communication in the workplace and the military. The topic was chosen due to the significance of effective communication in the operations of an organization or the military.

Problem Statement

There is a problem in communication in organizations and security services such as the military. Despite the efforts to promote effective communication in the military and other organizations, laxity is occurring. The problem has negatively impacted service delivery by the military because of ineffective communication. A possible cause of this problem is lack of motivation and ineffective leadership in the military as well as other organizations experiencing the same problem. Perhaps a study that investigates the need for effective communication in the military and corporate organizations by making theoretical analysis could remedy the situation.

Purpose of the Study

The purpose of this study is to identify the problems in communication that are experienced in the military. The issues will be compared to the communication problems experienced in corporate organizations. At the end of the research, strategies to promote effective communication in the military should be formulated to mitigate the problems that will be identified. This study is important as it will address the need for effective communication in the military which will promote service delivery in the military. Since others would like to know it because of the crucial role that the military plays in a country, it makes it important. The topic related to my career as effective communication is needed. I work in an organization with employees from different cultures thus emphasizing the need for effective communication.

Research Questions and Strategy

In this section, the research questions that will be used to guide the study will be indicated. The research questions will also be used to achieve the purpose of the study.

How does effective communication affect the operations of the military?

What is the effect of ineffective communication in an organization?

What methods should be used to increase and promote effective communication in the military and other corporate organizations?

To examine the issue of communication in the military, I will use resources from various sources. I will search for peer-reviewed literature from the school library. I will also utilize other databases such as ProQuest and EBSCO to identify the resources that will be relevant to the study. When selecting the literature to be used, the relevance to the topic and the currency will be a key determinant. To ensure that the literature is current, only literature from the last five years will be used in this study. Additionally, keywords will be used in researching the literature to ensure that it relates to the topic of effective communication.

Literature Review

The literature review will be used to discuss the previous literature that has been done on the topic. From the review of the literature, two major themes were revealed. They include the theme of communication in the military and the need for effective communication in organizations.

Communication in the military

Wallenius and Nilsson (2019) investigated the factors that affected the use of strategic communication in the military domain. The study indicated that the psychological operations implied a purposeful use of communication by the military organization to fulfill its mission and the understanding of strategic communication. The study identified that several factors affected strategic communication in the military. They included human cognitive conservatism, identification with one’s group, sense of threat to the resources, perception of hostility from other groups, and the experience that one’s group has been devalued or offended by another group. The study shows the need for effective communication in the military and thus it supports the purpose of the study. Additionally, it helps in answering the first research question.

Liaw et al. (2018) supported the study by stating the significance of effective communication in the military. This study studied the effects of applying effective communication to promote quality management of the military. Quality management focuses on improving the productivity of employees and boosting the overall organization performance. In the case of the military, quality management entails achieving their set objectives effectively. The study indicated that effective communication is essential in promoting the success of military operations. It showed that there was a direct relationship between the effectiveness of communication and the quality implementation in military operations.

Valor-Segura et al. (2020) investigated the relationship between emotional intelligence, teamwork communication, and job attitudes among military cadets. According to the study, there was a positive relationship between emotional intelligence, positive job attitudes, and teamwork communication. The cadets that had a high emotional intelligence portrayed effective team communication skills. Additionally, they had a positive job attitude. That indicates that effective communication has positive effects in military service. The study is relevant to the topic under discussion. It will be used to show the essence of effective communication in the military as well as help achieve the purpose of the study.

This theme is relevant to the research topic, which is effective communication in the workplace. It shows the effects of effective communication in military service. The theme answers the first research question of the study. It also fulfills the purpose of the study by indicating the need for effective communication in the military to enhance improved and successful operations.

The need for effective communication in organizations

According to Touhidul and Sorooshian (2019), communication is an essential part o an organization. It determines the effectiveness of an organization through the quality of employee interactions among themselves and with the management. The study indicated that there is a need to balance effective communication in the organization. It shared that effective communication leads to effective collaboration and teamwork thus promoting the effectiveness, efficiency, and productivity of an organization. The authors of the article indicated that there are a lot of technologies that can be adopted today to promote effective communication in an organization. Such technologies should be harnessed to ensure that effective communication is achieved in an organization.

Villa et al. (2017) used concepts drawn from communication theories to foster the understanding of the impact of effective communication mechanisms in an organization. The peer0-reviewed article is based on a case study of a humanitarian organization. The data was collected through the use of structured interviews and open-ended questionnaires. The study results indicated that effective communication in an organization had a significant contribution to the success and productivity of an organization. Effective communication strategies should be adopted to ensure that an organization achieves its goals and objectives successfully. Additionally, the study indicated that effective communication in an organization promoted employee engagement and collaboration, which has a positive effect on the organization.

Keyton (2017) focused on communication in organizations. The study indicated that organizational communication is essential in the growth, development, and productivity of an organization. The article indicated that organizational communication is a critical area in an organization. It enables the transfer of information from the management to the employees and the reporting of results from the employees to the management. Thus, organizational communication ensures that there is a free flow of information in an organization. That reduces the risk of information asymmetry that may have adverse effects on an organization.

This theme is relevant to the research topic. It indicated the need and advantages of effective communication in an organization. It was used to answer the second research question. Additionally, it was instrumental in achieving the purpose of the study. This theme can be compared to the first theme to show the need for effective communication in the military service and corporate organizations

Summary of Findings

From the literature review, the need for effective communication both in the military and in organizations has been clearly highlighted. Effective communication has the same effects in both military and corporate organizations. Thus, the benefits of effective communication may be achieved in any workplace setting that effective communication is promoted. It was identified that effective communication increased the chances of growth, development, and productivity. It also promoted effective collaboration and teamwork through the free flow of information. By avoiding information asymmetry, effective communication ensured that all the set goals and objectives were easily achievable.

Links to Professional Practice

This research topic and the resultant literature review relate to my professional practice. That is because the study emphasizes the need for effective communication which is highly valued in my career. My career involves working with people from diverse cultures thus effective intercultural communication needs to be achieved to ensure that the creation of effective employee relations enhances service delivery. From the study, I have learned the significance of promoting effective communication in an organization. I will apply the information in my career by promoting the formulation of communication strategies that may be used to achieve effective communication in my workplace setting.

Links to Policy

An army policy reform that is necessary to address the issues of effective communication is the joint commission standards of promotion of strategic communication in the military. The policy will ensure that strategies that may be used to promote effective communication in the military are implemented.

As a senior enlisted leader, I would recommend that effective policies that promote communication, collaboration, and teamwork be promoted. An example of such a strategy would be to encourage feedback. That will create an open communication environment thus enhancing communication.

Conclusion

This paper investigates effective communication in the workplace. The focus of the paper is effective communication in the military. That is compared to effective communication in corporate organizations. From the literature review, it has been revealed that effective communication is essential in promoting collaboration and effective teamwork. Additionally, it is used for employee engagement and employee satisfaction. It is essential to promote effective communication to ensure that the organization's goals and objectives are achieved. It is also essential in promoting the growth, development, and productivity of the organization.

References

Keyton, J. (2017). Communication in organizations. Annual Review of Organizational Psychology and Organizational Behavior, 4, 501-526.

Liaw, J. O. H., Wong, W. L., Mardzuki, K., Mohaiyadin, N. M., & Abdul, M. (2018). Applying Effective Communication in Quality Management for Military Organisation. Journal of Social Science and Humanities, 1(6), 01-06.

Touhidul, I. A., & Sorooshian, S. (2019). Balancing for an effective communication in organizations. Science and engineering ethics, 25(5), 1605-1607.

Valor-Segura, I., Navarro-Carrillo, G., Extremera, N., Lozano, L. M., García-Guiu, C., Roldán-Bravo, M. I., & Ruiz-Moreno, A. (2020). Predicting job satisfaction in military organizations: Unpacking the relationship between emotional intelligence, teamwork communication, and job attitudes in Spanish military cadets. Frontiers in Psychology, 11.

Villa, S., Gonçalves, P., & Odong, T. V. (2017). Understanding the contribution of effective communication strategies to program performance in humanitarian organizations. Journal of Humanitarian Logistics and Supply Chain Management.

Wallenius, C., & Nilsson, S. (2019). A Lack of Effect Studies and of Effects: The Use of Strategic Communication in the Military Domain. International Journal of Strategic Communication, 13(5), 404-417.