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Capstone-Project-Charter.docx

Online Food Ordering System

PROJECT CHARTER

1. General Project Information

Project Name:

Online Food Ordering System

Executive Sponsors:

Krishna Raj Aryal

Department Sponsor:

IT Department, Arijit Kumar

Impact of project:

We can change the process of ordering the food for the customer like, choose order, time, quantities, items.

2. Project Team

Name
Department
Telephone
E-mail

Project Manager:

Krishna Raj Aryal

IT

0410584996

[email protected]

Team Members:

1

Badal Karki

Front-end Development

415252525

[email protected]

2

Bijay Nagarkoti

Database Design

436266262

[email protected]

3

Sagar Pyakurel

Back-end Development

463539838

[email protected]

4

Nabinttam Silwal

Project Scope

456728282

[email protected]

5

Sanju Budhathoki

Project Constraints and feasibility Study

438362727

[email protected]

3. Stakeholders

1) Customers

2) Web developers

3) Database designers

4) Sponsors

5) Project Managers

6) Executive Sponsors

7) Department Sponsors

8) Restaurant Owner

9) Delivery groups

10) Governmental Body

4. Project Scope Statement

Project Purpose / Business Justification

The purpose of the project is to change the process of ordering food in the restaurant online. This process saves time and makes easier and quicker then actually going to the food court and wait and eat. The main aim of the project is to simplify and improve the efficiency of the ordering process for both customer and restaurant minimizing the manual data entry and ensure data accuracy, security.

Objectives (in business terms)

The objectives of the project is to make the ordering of food more efficient, faster, reliable through web application.

The system demonstrates an interactive and up-to-date menus with all the available options of dishes in easy user interface. Customer can choose as many options as possible and also update the cart by making changes and add to cart prior to checking out. The customer gets confirmation mail for their order placed. The objective of the project is to develop a system that allows user to place food order online with the generic image of the meal, lists of side and give feedbacks. This will obviously decrease labor cost by automating the order processing. The system also offers a static map to help unfamiliar customers find location of the restaurant.

Deliverables

1) Planning Phase- In this phase project is incepted and mainly project charter and feasibility study documents are prepared and presented which discusses the project specific goals and why, who, where, when, what and how about the project, while feasibility study analyses the opportunities and threats for the project operations.

2) Analysis Phase- In this phase, final project report (project planning) is presented.

3) Design Phase: In this phase, Design Solution Document (DSD) is created.

4) Implementation Phase: In this phase, the whole project implementation takes place, coding, building, designing and so on.

5) Testing Phase: In this phase, the project execution will be tested so that the project can be handed-over and

Scope

Online Food Ordering System will be a web-based application developed using HTML, CSS, JavaScript and php. This system can order food online in the most convenient way.

Customer scope: Clients can view opening hours of the restaurant, can view exclusive deals, special offers, menus, about the restaurants, see map of the restaurant, needs to register prior to ordering, payment option available online as well as cash while pickup. In addition, customers can manage orders, manage profile, manage address, notification configuration.

Admin scope: accept the order automatically, and order is placed into the database and then retreived by admin. It’s done in pretty much real-time. Should be able to view all the orders. Admins can manage daily orders, manage products, categories, sales order, manage delivery time schedule and open hours.

The functionalities in scope of the project are: Search, Login function, Account management like registration, Menus, Select items from menu, remove item from current order, receive confirmation through email, view order placed, Suggestions, Payment options, Reviews, My Cart, etc.

Scope Limitations: It requires internet connection and the user must be computer literate and especially adults.

Project Milestones

Major Known Risks (including significant Assumptions) Identify obstacles that may cause the project to fail.

Ri

Risk Rating (Hi, Med, Lo)

Behavioral risks

Med

Environmental risks

Lo

Hardware, software, system risks

Hi

Financial risks

Hi

Security risks

Med

Social/Political risks

Hi

Resources

Med

Constraints

Since every project has the finite resources, for online food ordering system, we’ve assumed the constraints as below:

Time: We’ve assigned approximately 11 weeks for the overall development and handing over of the system.

Budget: We’ve alloted approximately $130,000 for financing the project.

Resources:

Skills: MySql Database, php, front-end, HTML, JavaScript, CSS; Interpersonal skills; Communication skills.

People:5;

Environment Setup: Overall project development will be remote work through online collaboration; and meetings will be organized in the office hall and zoom call.

Hardware: Laptops, Desktop: intel i5 processor, 1 TB of SSD, 64 GB RAM; Software: Windows OS 10, Web Browser, Xampp platform ;

External Dependencies Will project success depend on coordination of efforts between the project team and one or more other individuals or groups? Has everyone involved agreed to this interaction?

For the project to be successful, there should be dependance and co-ordination among different external and internal stakeholders. Some of the crucial external dependencies for being the project successful are:

Restaurants, suppliers, custoemrs, delivery groups, governmental bodies, etc.

5. Communication Strategy (specify how the project manager will communicate to the Executive Sponsor, Project Team members and Stakeholders, e.g., frequency of status reports, frequency of Project Team meetings, etc.

Since communicaiton is the backbone to every project so, we’ve taken communciatoin plan in high concern including all the stakeholders, developers, project managers, external suppliers and so on. Firstly, there will be differnet mode of communcations among differnet levels of stakeholdres. Project team memebrs: developers will be mainly communicating through whatsapp and email. Team meetings will be organized weekly to discuss the project outcomes and goals discussions. And high level stakeholders like executive sponsor, department sponsors, and suppliers will be communicated through emails. The decisions, work progresses, outcomes, roadblocks, feedbacks will be recorded for future references and create communication reports.

Hence, we’ve concluded the communication plan to be as below:

I) Weekly check-ins through phone calls and whatsapp among team members to check timeline and budget flags, what the team is up to, progress reports, questions and deliverables.

II) weekly email reports to relay timeline, budget and milestone particulars

III) Major milestone Meetings for presentation and delivery of the deliverables.

IV) Daily emails for major and minor deliverables approval, questions about project specific items.

6. Sign-off

Name

Signature

Date (MM/DD/YYYY)

Executive Sponsor

Krishna Raj Aryal

KrishnaRajAryal

14/03/2021

Department Sponsor

Arijit Kumar

ArijitKumar

15/03/2021

Project Manager

Krishna Raj Aryal

KrishnaRajAryal

16/03/2021

7. Notes

Submitted by: [Bijay, Badal, Sanju, Sagar, Nabinttam]

1

For assistance in using this template, contact NYU’s Office of Learning and Organizational Development at 212-998-1250.

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