Prof Double R

Leading for Change

Your First Day Congratulations! Today is your �rst day as a manager at a large

technology company called CapraTek. Although the company is

based in Sunnyvale, California, it has several manufacturing facilities

across the United States. In your new role, you will manage part of

one of those facilities.

You’ve got an email from the person you’ll be reporting to: Plant

Manager Jósef Eriksen. You’ll want to read that now.

Email Inbox

Inbox – (1)

 Intro

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New Mexico plant – your �rst challenge

From: Jósef Eriksen

To: Anfernee Coale

Welcome, Anfernee. I hope you’re settling in and having a

good �rst day. That said, I’m going to have to ruin it for you. I

hope you like being thrown in head �rst, because that’s how

we roll around here!

So I don’t know if you know this, but our last two quarters

have been disappointing. We haven’t seen the revenues we

wanted, we’ve had some other problems, and people are a

bit on edge. We didn’t really think about that when we

scheduled a meeting to announce your promotion, and we

kept the purpose vague so that the meeting would be where

they found out about it.

Well, that didn’t work; they’re all riled up and what’s worse,

they’re making something out of nothing. I’ll forward you an

email string I’ve seen, and you’ll want to check out the

*Team_General Slack thread too.

Once you’ve seen all of it, I’d like you to let me know how

you plan to respond. I’m sorry to put something tough on

your plate on your �rst day, but this seems like a situation

we should get out in front of as soon as possible.

— Jósef

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 Transcript (transcript.asp)

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