Process Improvement Plan

OVERALL COMMENTS

Please follow the announcement and below comments.

Dr. Weber

RUBRICS

7/7/20, 7:37 PM Page 1 of 7

This paper does not apply to this assessment?

CRITERIA 1

Assess the steps for a selected process.

COMPETENCY

Analyze how operations management theories and models effect the development and delivery of

products or services to the marketplace.

NON_PERFORMANCE: Does not identify the steps for a selected process.

BASIC: Identifies but does not assess the steps for a selected process.

PROFICIENT: Assesses the steps for a selected process.

DISTINGUISHED:

Assesses the steps for a selected process and identifies key steps relevant for the scenario within

the process flowchart.

Comments:

Floe chart missing

(20%)

7/7/20, 7:37 PM Page 2 of 7

CRITERIA 2

Prepare a procedure documenting a selected process.

COMPETENCY

Use logistics and supply chain management tools to manage the distribution of products and

services.

NON_PERFORMANCE: Does not explain a procedure documenting a selected process.

BASIC: Explains but does not prepare a procedure documenting the selected process.

PROFICIENT: Prepares a procedure documenting a selected process.

DISTINGUISHED:

Prepares a procedure documenting a selected process and summarizes its purpose, the steps, and

metrics measuring performance.

Comments:

Does not Prepares a procedure documenting a selected process and summarizes its purpose, the

steps, and metrics measuring performance.

(16%)

7/7/20, 7:37 PM Page 3 of 7

CRITERIA 3

Analyze data for process changes for a selected process.

COMPETENCY

Use data to evaluate the effect of operations management decisions on organizational goals.

NON_PERFORMANCE: Does not describe data for process changes for a selected process.

BASIC: Describes but does not analyze data for process changes for a selected process.

PROFICIENT: Analyzes data for process changes for a selected process.

DISTINGUISHED:

Evaluates data for process changes for a selected process, including sources to support rationale.

Comments:

Does not Evaluates data for process changes for a selected process, including sources to support

rationale.

(16%)

7/7/20, 7:37 PM Page 4 of 7

CRITERIA 4

Analyze the cause and effect of process variances.

COMPETENCY

Use data to evaluate the effect of operations management decisions on organizational goals.

NON_PERFORMANCE: Does not describe the cause and effect of process variances.

BASIC: Describes but does not analyze the cause and effect of process variances.

PROFICIENT: Analyzes the cause and effect of process variances.

DISTINGUISHED:

Evaluates the cause and effect of process variances, including management, manpower, method,

measurement, machine, and materials.

Comments:

Fishbone diagram. Does not Evaluates the cause and effect of process variances, including

management, manpower, method, measurement, machine, and materials.

(16%)

7/7/20, 7:37 PM Page 5 of 7

CRITERIA 5

Recommend quality and customer service improvements for a selected process.

COMPETENCY

Evaluate the effectiveness of operations management strategies to achieve quality and customer

service goals.

NON_PERFORMANCE:

Does not identify quality and customer service improvements for a selected process.

BASIC:

Identifies but does not recommend quality and customer service improvements for a selected

process.

PROFICIENT: Recommends quality and customer service improvements for a selected process.

DISTINGUISHED:

Recommends quality and customer service improvements for a selected process and summarizes

key points to support recommendations that meet the business' goals.

Comments:

Does not Recommends quality and customer service improvements for a selected process and

summarizes key points to support recommendations that meet the business' goals.

(16%)

7/7/20, 7:37 PM Page 6 of 7

CRITERIA 6

Write coherently to support a central idea with correct grammar, usage, and mechanics as expected of a business professional.

COMPETENCY

Communicate business needs, opportunities, and strategies with multiple stakeholders.

NON_PERFORMANCE:

Writing does not support a central idea. Does not use correct grammar, usage, and mechanics as

expected of a business professional.

BASIC:

Writing supports an idea but is inconsistent and contains major errors of grammar, usage, and

mechanics.

PROFICIENT:

Writes coherently to support a central idea with correct grammar, usage, and mechanics as

expected of a business professional.

DISTINGUISHED:

Writing is coherent and consistently appropriate, using evidence to support a central idea and with

correct grammar, usage, and mechanics as expected of a business professional.

Comments:

Resubmit

(16%)

7/7/20, 7:37 PM Page 7 of 7