OPRATIN management assignment ( uploaded all related chapters ) &
Operations Management in the Supply Chain Decisions and Cases Seventh Edition
Chapter 11
Capacity Planning
© McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.
11-2© McGraw-Hill Education.
Learning Objectives
11.1 Define capacity and utilization
11.2 Illustrate with an example a facilities strategy that considers: amount, size, timing, location and type.
11.3 Explain how S&OP is done.
11.4 Identify the demand and supply options that are available for S&OP
11.5 Contrast and compare the chase and level strategies
11.6 Define the various costs associated with aggregate planning
11.7 Create an alternative strategy for the Hefty Beer Company example
11-3© McGraw-Hill Education.
Hierarchy of Capacity Decisions
Months Planning Horizon
11-4© McGraw-Hill Education.
Definition of Capacity
Maximum output that can be produced over a given period of time.
• Theoretical capacity
– Labor availability and overtime
– Physical assets, delayed maintenance, etc.
– Can be used for short-term demand spikes
• Effective capacity
– Used for planning
– Subtracts maintenance downtime, shift breaks,
absenteeism, etc.
11-5© McGraw-Hill Education.
Capacity Utilization
100% Capacity
outputActual ×=nUtilizatio
→ Utilization is seldom 100%.
→ Estimates capacity usage and ‘busyness.’
A production facility that builds 1000 cars during the time it can actually produce 1200 cars has utilization = 1000/1200 = 83%
A doctor who is busy working for 6 hours during an 8 hour shift has utilization = 6/8 = 75%
11-6© McGraw-Hill Education.
Facilities Decisions
• How much capacity is needed?
• How large should each facility be?
• When is the capacity needed?
• Where should the facilities be located?
• What type of facilities/capacity are needed?
11-7© McGraw-Hill Education.
Facilities Strategy
• How much? Amount of capacity
– Size of capacity cushion
• How large? Size of facilities
– Economies/diseconomies of scale
• When? Timing of facility decisions
– Preemptive, wait-and-see
• Where? Location of facilities
– Variety of factors to consider
• What type? Types of facilities
– Product-focused, market-focused, process- focused, general-purpose
11-8© McGraw-Hill Education.
Factors Affecting Facilities Strategy
• Predicted demand
• Cost of facilities
• Likely behavior of competitors
• Business strategy
• Global considerations
11-9© McGraw-Hill Education.
How Much? Strategies for Capacity Cushion
• Capacity cushion = 100% – utilization
• Three strategies:
– Large cushion (e.g., make-to-order)
– Moderate cushion (cost of running out
balanced with cost of excess capacity)
– Small cushion (e.g., make-to-stock)
11-10© McGraw-Hill Education.
How Large? Selecting Facility Size
• Economies of scale
– Production costs are not linear
– Overhead costs spread over more units
• Diseconomies of scale
– Increased transportation costs
– Cost of more bureaucracy
– Increased organizational complexity
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When? Timing of Facility Additions
• Preemptive Strategy
– Build capacity ahead of need
– Positive capacity cushion
• Wait-and-see Strategy
– Small or negative capacity cushion
– Lower-risk strategy
11-12© McGraw-Hill Education.
Where? Facility Location
• Quantitative Factors
– ROI, NPV
– Transportation, Taxes
– Lead times
• Qualitative Factors
– Language, norms
– Worker and customer attitudes
– Proximity to customers, suppliers, competitors
11-13© McGraw-Hill Education.
What Type? Types of Facilities
• Product-focused (55%)
– One family of products/services (e.g., computers)
• Market-focused (30%)
– Located near sales (e.g., electricity, bakeries)
• Process-focused (10%)
– Few technologies (e.g., computer chips, MRI center)
• General purpose (5%)
– Several products/services (e.g., furniture, banking)
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Sales & Operations Planning (S&OP)
• Matching supply & demand over a medium time range
• Time horizon of about 12 months
• Aggregated demand for one or few categories of product. Demand may fluctuate or be uncertain.
• Possible to change both supply and demand
• Variety of management objectives
• Facilities are fixed (cannot be expanded or reduced) during this timeframe
11-15© McGraw-Hill Education.
Cross-Functional Nature of S&OP
• Budgeting: closely tied to aggregate plan
• HR: workforce availability
• Operations: capacity/inventory planning
• Accounting: cost analysis
• Finance: capital investments
• Marketing: sales plan
11-16© McGraw-Hill Education.
Demand Management
• Influence demand through:
– Pricing
– Advertising and promotion
– Backlogs or reservations (shift demand)
– Development of complementary offerings
Seasonal products/service spread demand
o Lawn mower, snow blower
o Ski resort, mountain biking
11-17© McGraw-Hill Education.
Supply Management
• Influence (control) supply through:
– Hiring and layoff of employees
– Using overtime and undertime
– Using part-time or temporary labor
– Carrying inventory
– Outsourcing/subcontracting
– Cooperative arrangements
Share capacity during demand peaks
e.g., airlines, hotels, utilities
11-18© McGraw-Hill Education.
Aggregate Planning Strategies
• Level Strategy
– Constant workforce size
– Inventory as buffer
• Chase Strategy
– Vary workforce size
– Produce to meet demand
– Typical for services
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Aggregate Planning Costs
• Hiring and firing costs (Chase Strategy)
• Overtime and undertime costs (Chase)
• Subcontracting costs (Chase)
• Part-time labor costs (Chase)
• Inventory-carrying costs (Level Strategy)
• Cost of stockout or back order (Level)
11-20© McGraw-Hill Education.
Aggregate Planning - Level Strategy
Aggregate Planning Costs:
Level Workforce
Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total
Resources
Regular workers 45 45 45 45 45 45 45 45 45 45 45 45
Overtime (%) 0 0 0 0 0 0 0 0 0 0 0 0
Units Produced 450 450 450 450 450 450 450 450 450 450 450 450 5400
Sales Forecast 300 300 350 400 450 500 650 600 475 475 450 450 5400
Inventory (end of month)
200 350 450 500 500 450 250 100 75 50 50 50
Costs
Regular time $180 ### ### ### ### ### ### ### ### ### ### ### $2,160
Overtime 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Hire/Layoff 25 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 25
Inventory carrying
24 42 54 60 60 54 30 12 9 6 6 6 363
Total Cost $229 ### ### ### ### ### ### ### ### ### ### ### $2,548
11-21© McGraw-Hill Education.
Aggregate Planning - Chase Strategy
Aggregate Planning Costs:
Chase Demand
Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec Total
Resources
Regular workers 30 30 35 40 45 50 65 60 48 47 45 45
Overtime (%) 0 0 0 0 0 0 0 0 0 0 0 0
Units Produced 300 300 350 400 450 500 650 600 480 470 450 450 5400
Sales Forecast 300 300 350 400 450 500 650 600 475 475 450 450 5400
Inventory (end of month)
50 50 50 50 50 50 50 50 55 50 50 50
Costs
Regular time $120 ### ### ### ### ### ### ### ### ### ### ### $2,160
Overtime 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Hire/Layoff 40.0 0.0 25.0 25.0 25.0 25.0 75.0 20.0 48.0 4.0 8.0 0.0 295
Inventory carrying
6.0 6.0 6.0 6.0 6.0 6.0 6.0 6.0 6.6 6.0 6.0 6.0 72.60
Total Cost $166 ### ### ### ### ### ### ### ### ### ### ### $2,527.60
11-22© McGraw-Hill Education.
Summary
11.1 Define capacity and utilization
11.2 Illustrate with an example a facilities strategy that considers: amount, size, timing, location and type.
11.3 Explain how S&OP is done.
11.4 Identify the demand and supply options that are available for S&OP
11.5 Contrast and compare the chase and level strategies
11.6 Define the various costs associated with aggregate planning
11.7 Create an alternative strategy for the Hefty Beer Company example
© McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.
11-23
End of Presentation
- Operations Management in the Supply Chain�Decisions and Cases
- Learning Objectives
- Hierarchy of Capacity Decisions
- Definition of Capacity
- Capacity Utilization
- Facilities Decisions
- Facilities Strategy
- Factors Affecting Facilities Strategy
- How Much? Strategies for Capacity Cushion
- How Large? Selecting Facility Size
- When? Timing of Facility Additions
- Where? Facility Location
- What Type? Types of Facilities
- Sales & Operations Planning (S&OP)
- Cross-Functional Nature of S&OP
- Demand Management
- Supply Management
- Aggregate Planning Strategies
- Aggregate Planning Costs
- Aggregate Planning - Level Strategy
- Aggregate Planning - Chase Strategy
- Summary
- End of Presentation