Resources and Capabilities Assessment of Chipotle

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Capabilities_Resources_Assessment_Framework.pptx

Strategic Importance

Relative Strength

Low

Low

High

High

Superfluous Strengths

Key Strengths

Key Weaknesses

Zone of Irrelevance

The Framework for Appraising

Resources and Capabilities

APPRAISING RESOURCES AND CAPABILITIES

Find out the resources and capabilities that are important for firms in that industry to succeed.

Find the idiosyncratic resources and capabilities that a focal firm may have.

Horizontal axis (x axis) is about the importance of a resource/capability to firms in a focal industry. (Strategic Importance)

Vertical axis (y axis ) is about the relative adequacy of a focal firm on a specific resource and capability. (Relative Strength)

Scale (0-10)

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C1

Strategic Importance

Relative Strength

Low

Low

High

High

0

Superfluous

Strengths

Key Strengths

Key Weaknesses

Inconsequential Weaknesses

Deriving Strategy Recommendations from Resource/Capability Analysis: Icelandair Group

Fleet

Brand

Location

Route network

Landing slots

General management

Human resources

Cabin services

Flight operations

Marketing

Financial resources

Maintenance

DEVELOPING STRATEGY IMPLICATIONS

STRATEGY:

Iceland location means small domestic market and limited appeal as international hub.

Hence, airline must utilize its operational, service, and HR strengths to offset these disadvantages.

Core strategy:

Collaborate to develop Iceland as a year-round tourist destination

Develop vacation destinations for domestic customers

Use to low fares and superior customer experience to compete on North Atlantic routes

Use general management strengths for flexible responses to emerging opportunities, e.g. new routes