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c3.ppt

Chapter 3

Contingency Approaches to Leadership

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Learning Objectives

Understand how leadership is often contingent on people and situations

Apply Hersey and Blanchard’s situational theory of leader style to the level of follower readiness

Apply Fiedler’s contingency model to key relationships among leader style, situational favorability, and group task performance

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©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Learning Objectives

Explain the path-goal theory of leadership

Use the Vroom-Jago model to identify the correct amount of follower participation in specific decision situations

Know how to use the power of situational variables to substitute for or neutralize the need for leadership

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Contingency and Contingency Approaches

Theory meaning one thing depends on other things

Contingency

Seek to delineate the characteristics of situations and followers and examine the leadership styles that can be used effectively

Contingency approaches

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Exhibit 3.1 - Comparing the Universalistic and Contingency Approaches to Leadership

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Exhibit 3.2 - Meta-Categories of Leader Behavior and Four Leader Styles

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Source: Based on Gary Yukl, Angela Gordon, and Tom Taber, “A Hierarchical Taxonomy of Leadership Behavior: Integrating a Half

Century of Behavior Research,” Journal of Leadership and Organizational Studies 9, no. 1 (2002), pp. 15–32.

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Hersey and Blanchard’s Situational Theory

Focuses on the characteristics of followers as the important element of the situation, and consequently, of determining effective leader behavior

Subordinates vary in readiness level

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Hersey and Blanchard’s Situational Theory - Leadership Style

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Reflects a high concern for tasks and a low concern for people and relationships

Directing style

Based on a high concern for both relationships and tasks

Coaching style

Characterized by high relationship and low task behavior

Supporting style

Reflects a low concern for both tasks and relationships

Entrusting style

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Exhibit 3.3 - The Situational Model of Leadership

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Source: Based on Gary Yukl, Angela Gordon and Tom Taber, “A Hierarchial Taxonomy of Leadership Behavior: Integrating a Half Century of Behavior Research“, Journal of leadership and Organizational Studies 9, no 1 (2002), pp. 15–32; and Paul Hersey, Kenneth Blanchard and Dewey Johnson, Management of Organizational Behavior: Utilizing Human Resources, 7th Ed (Upper Saddle River, NJ: Prentice Hall, 1996).

©2015 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Fiedler’s Contingency Model

Designed to diagnose whether a leader is task-oriented or relationship-oriented and match leader style to the situation

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Fiedler’s Contingency Model - Leadership Styles

Relationship-oriented

Concerned with people

Establishes mutual trust and respect

Listens to employees’ needs

Task-oriented

Primarily motivated by task accomplishment

Measured with a least preferred coworker (LPC) scale

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Situation

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Group atmosphere and members’ attitudes toward and acceptance of the leader

Leader-member relations

Extent to which tasks performed by the group are defined, involve specific procedures, and have clear, explicit goals

Task structure

Extent to which the leader has formal authority over subordinates

Position power

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Exhibit 3.4 - Fiedler’s Classification: How Leader Style Fits the Situation

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Source: Based on Fred E. Fiedler, “The Effects of Leadership Training and Experience: A Contingency Model Interpretation,” Administrative Science Quarterly 17 (1972), p. 455

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Path-Goal Theory

Contingency approach to leadership in which the leader’s responsibility is to increase subordinates’ motivation

By clarifying the behaviors necessary for task accomplishment and rewards

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Exhibit 3.5 - Leader Roles in the Path-Goal Model

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Reprinted from Organizational Dynamics, 13 (Winter 1985), Bernard M. Bass, “Leadership: Good, Better, Best”, pp. 26–40, Copyright 1985, with permission from Elsevier.

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Leader Behavior

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Shows concern for subordinates’ well-being and personal needs

Leadership behavior is open, friendly, and approachable, and the leader creates a team climate and treats subordinates as equals

Supportive leadership

Tells subordinates exactly what they are supposed to do

Leader behavior includes planning, making schedules, setting performance goals and behavior standards, and stressing adherence to rules and regulations

Directive leadership

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Leader Behavior

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Consults with subordinates about decisions

Leader behavior includes asking for opinions and suggestions, encouraging participation in decision making, and meeting with subordinates in their workplaces

Participative leadership

Sets clear and challenging goals for subordinates

Leader behavior stresses high-quality performance and improvement over current performance

Achievement-oriented leadership

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Situational Contingencies

Personal characteristics of group members

Ability and skills

Needs and motivations

Work environment

Degree of task structure

Nature of the formal authority system

Work group itself

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Exhibit 3.6 - Path-Goal Situations and Preferred Leader Behaviors

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The Vroom-Jago Contingency Model

Focuses on varying degrees of participative leadership, and how each level of participation influences quality and accountability of decisions

Tells the leader precisely the correct amount of participation by subordinates to use in making a particular decision

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Exhibit 3.7 - Five Leader Decision Styles

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Diagnostic Questions

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How significant is this decision for the project or organization?

Decision significance

How important is subordinate commitment to carrying out the decision?

Importance of commitment

What is the level of the leader’s expertise in relation to the problem?

Leader expertise

If the leader were to make the decision alone, would subordinates have high or low commitment to the decision?

Likelihood of commitment

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Diagnostic Questions

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What is the degree of subordinate support for the team’s or organization’s objectives at stake in this decision?

Group support for goals

What is the level of group members’ knowledge and expertise in relation to the problem?

Goal expertise

How skilled and committed are group members to working together as a team to solve problems?

Team competence

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Timesaving-Based Model

Used when a decision has to be made immediately

Takes the leader to the first decision style that preserves decision quality and follower acceptance

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Employee Development - Based Model

Used when it is important to develop the thinking and decision-making skills of followers

Organizations use this model when knowledge sharing and widespread participation are important to its success

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Substitutes for Leadership

Situational variable that makes leadership unnecessary or redundant

Substitute

Situational characteristic that counteracts the leadership style and prevents the leader from displaying certain behaviors

Neutralizer

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Exhibit 3.10 - Substitutes and Neutralizers for Leadership

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