Conflict Essay

profileoliverjiang
C174Ch.5nonverbal.ppt
Home>English homework help>Article writing homework help>Conflict Essay

The World Beyond Words

6 Emotions that we communicate facially

Anger

Happiness

Fear

Surprise

Disgust

Sadness

What is being communicated?

Slide*

What is being communicated?

Slide*

What is being communicated?

What is being communicated?

Slide*

What is being communicated?

Slide*

What is being communicated?

What is being communicated?

Slide*

Nonverbal Communication

Nonverbal Communication: all aspects of communication other than words

Includes features of the environment and objects that affect personal images and interaction

Includes sounds and how words are uttered: inflection, accent, tone, sighs

Accounts for approximately 65% to 93% of the total meaning of communication

Similarities Between Verbal & Nonverbal

Nonverbal Communication:

  • is rule-guided
  • may be intentional or unintentional
  • reflects culture

Differences Between Verbal & Nonverbal

Nonverbal Communication:

  • tends to be perceived as more believable
  • is multichanneled

5 senses are receive information

  • is continuous

Ongoing, nonstop

Principles of Nonverbal Communication

Nonverbal Communication:

  • may supplement or replace verbal communication
  • may regulate interaction
  • reflects and expresses cultural values

Slide*

Principles of Nonverbal Communication

Nonverbal communication establishes relationship-level meanings.

defines individual’s identity and relationships with others

can express Responsiveness: posture, eye contact, facial expressions show interest

can express Liking: smiles, friendly touching, close proximity shows fondness/enjoyment

can express Power: use of space, silence, time, and grand gestures.

*

Slide*

  • Kinesics refers to body positions and body motions, including the face
  • Body posture and motion can communicate moods and can reveal how open we are to interaction
  • How we position ourselves relative to others may express our feelings toward them or the situation
  • Includes eye contact and facial expressions.

Types of Nonverbal Communication

© Jason Harris. Wadsworth-Thomson Learning. All Rights Reserved.

*

Slide*

© Microsoft Gallery. All Rights Reserved.

Types of Nonverbal Communication

  • Haptics: physical touch, which may be essential to a healthy life
  • communicates power, liking, and status
  • masculine communicators touch to assert power and control; feminine communicators touch to show liking and intimacy.

*

Slide*

Types of Nonverbal Communication

  • Physical Appearance is how people look (sex, skin color, size) which leads to inferences about personalities
  • Affects personal, social, professional relationships with others
  • Cultures prescribe ideals for physical forms
  • Includes both physiological characteristics (eye color) and the ways that we manage/alter our physical appearance (color contacts, diets, working out, surgery, baggy clothing).

*

Slide*

Types of Nonverbal Communication

  • Artifacts: personal objects (clothes, jewelry, briefcases).
  • Artifacts announce our identity and personalize our environment
  • express our cultural and ethnic identities
  • convey gender prescriptions
  • announce professional identity
  • define our personal settings and territories.

*

Slide*

Types of Nonverbal Communication

  • Environmental factors are aspects of settings that affect how we think, feel and act

Colors, lighting, types of furniture, furniture arrangement, and type of music influence moods and behaviors.

© Microsoft Gallery. All Rights Reserved.

*

Slide*

Types of Nonverbal Communication

  • Proxemics and Personal Space: refers to space (territory) and how we use it
  • Space expresses status
  • How we arrange our space lets others know if we want interaction
  • Often, culturally based.

.

*

Slide*

Types of Nonverbal Communication

  • Chronemics: how we perceive and use time to define identities and interaction.
  • Chronemics expresses cultural attitudes toward time
  • reflects our priorities and interest in others
  • The way that we are expected to use time is influenced by social norms and status.

*

Slide*

Types of Nonverbal Communication

  • Paralanguage: vocal communication but not words (sounds, gasps, volume, rate, pitch, tone).
  • Paralanguage signals how others should interpret our messages
  • signals show how we feel
  • affects how others perceive us
  • influenced by culture.

© Microsoft Gallery. All Rights Reserved.

*

Slide*

Types of Nonverbal Communication

  • Silence is the lack of communicated sound or words.
  • Silence can symbolize contentment, awkwardness, and/or disapproval
  • Silence is linked to culture (Native Americans= sign of respect).

© Jason Harris. Wadsworth-Thomson Learning. All Rights Reserved.

*

Slide*

Guidelines for Improving Nonverbal Communication

  • Monitor your nonverbal communication to increase the likelihood that others will perceive you and your communication in the ways you intend (Be aware of and manage the process of nonverbal communication).
  • Interpret others’ nonverbal communication tentatively

Personal Qualifications: be aware that nonverbal behavior is ambiguous and there are exceptions to the rule.

Contextual Qualifications: significance and meaning of nonverbals depends on the situation in which they occur.

*