Problem
Prob. 9-12
| Problem 9-12 | |
| Lakerio United Bank - Counting & Strapping Errors | |
| Average | |
| Weeks | Weekly |
| on Job | Errors |
| 2 | 11.8 |
| 6 | 13.0 |
| 10 | 13.7 |
| 14 | 13.6 |
| 18 | 8.9 |
| 22 | 11.0 |
| 26 | 13.4 |
| 30 | 11.5 |
| 34 | 8.6 |
| 38 | 9.0 |
| 42 | 2.1 |
| 46 | 2.7 |
| 50 | 3.9 |
| 54 | 3.5 |
| 58 | 3.4 |
| 62 | 4.1 |
| 66 | 3.5 |
| 70 | 2.7 |
| 74 | 3.7 |
| 78 | 4.4 |
Prob. 9-13
| Problem 9-13 | |||
| ElecktronTech Student Process Times | |||
| Student Number | Time (minutes) | Student Number | Time (minutes) |
| 1 | 16 | 26 | 11 |
| 2 | 14 | 27 | 18 |
| 3 | 13 | 28 | 13 |
| 4 | 14 | 29 | 11 |
| 5 | 13 | 30 | 17 |
| 6 | 16 | 31 | 14 |
| 7 | 18 | 32 | 13 |
| 8 | 11 | 33 | 19 |
| 9 | 18 | 34 | 17 |
| 10 | 10 | 35 | 15 |
| 11 | 13 | 36 | 17 |
| 12 | 16 | 37 | 12 |
| 13 | 12 | 38 | 17 |
| 14 | 19 | 39 | 16 |
| 15 | 15 | 40 | 16 |
| 16 | 18 | 41 | 11 |
| 17 | 17 | 42 | 13 |
| 18 | 18 | 43 | 13 |
| 19 | 19 | 44 | 13 |
| 20 | 21 | 45 | 18 |
| 21 | 17 | 46 | 18 |
| 22 | 13 | 47 | 16 |
| 23 | 15 | 48 | 10 |
| 24 | 16 | 49 | 9 |
| 25 | 13 | 50 | 12 |
Prob. 9-14
| Problem 9-14 | |||
| Packman Shipping Co. | |||
| Packer | Time | Packer | Time |
| Number | (minutes) | Number | (minutes) |
| 1 | 15 | 21 | 15 |
| 2 | 10 | 22 | 23 |
| 3 | 11 | 23 | 18 |
| 4 | 13 | 24 | 20 |
| 5 | 12 | 25 | 17 |
| 6 | 14 | 26 | 16 |
| 7 | 17 | 27 | 18 |
| 8 | 13 | 28 | 17 |
| 9 | 16 | 29 | 22 |
| 10 | 9 | 30 | 13 |
| 11 | 12 | 31 | 13 |
| 12 | 16 | 32 | 19 |
| 13 | 17 | 33 | 19 |
| 14 | 14 | 34 | 16 |
| 15 | 18 | 35 | 17 |
| 16 | 14 | 36 | 20 |
| 17 | 16 | 37 | 24 |
| 18 | 12 | 38 | 22 |
| 19 | 13 | 39 | 21 |
| 20 | 15 | 40 | 19 |
Prob. 9-15
| Problem 9-15 | ||||
| Plastic Gear Data for Printwright, Inc. | ||||
| 3.52 | 3.55 | 3.55 | 3.55 | 3.63 |
| 3.58 | 3.55 | 3.63 | 3.55 | 3.55 |
| 3.49 | 3.50 | 3.52 | 3.56 | 3.53 |
| 3.53 | 3.57 | 3.58 | 3.49 | 3.61 |
| 3.52 | 3.58 | 3.62 | 3.52 | 3.52 |
| 3.50 | 3.58 | 3.63 | 3.52 | 3.52 |
| 3.51 | 3.58 | 3.55 | 3.58 | 3.55 |
| 3.54 | 3.52 | 3.63 | 3.58 | 3.61 |
| 3.54 | 3.55 | 3.61 | 3.58 | 3.61 |
| 3.57 | 3.53 | 3.63 | 3.57 | 3.61 |
| 3.57 | 3.53 | 3.62 | 3.57 | 3.54 |
| 3.62 | 3.53 | 3.64 | 3.57 | 3.54 |
| 3.62 | 3.53 | 3.65 | 3.57 | 3.55 |
| 3.62 | 3.53 | 3.62 | 3.54 | 3.61 |
| 3.53 | 3.53 | 3.54 | 3.51 | 3.54 |
| 3.56 | 3.57 | 3.56 | 3.58 | 3.60 |
| 3.56 | 3.57 | 3.56 | 3.58 | 3.60 |
| 3.56 | 3.57 | 3.56 | 3.59 | 3.60 |
| 3.56 | 3.57 | 3.56 | 3.59 | 3.60 |
| 3.57 | 3.57 | 3.56 | 3.59 | 3.60 |
| 3.57 | 3.57 | 3.56 | 3.59 | 3.60 |
| 3.57 | 3.57 | 3.56 | 3.59 | 3.60 |
| 3.57 | 3.57 | 3.62 | 3.59 | 3.60 |
| 3.57 | 3.57 | 3.54 | 3.59 | 3.60 |
| 3.57 | 3.58 | 3.62 | 3.59 | 3.60 |
| 3.57 | 3.58 | 3.62 | 3.59 | 3.61 |
| 3.57 | 3.58 | 3.64 | 3.60 | 3.52 |
| 3.57 | 3.58 | 3.62 | 3.60 | 3.52 |
| 3.57 | 3.58 | 3.51 | 3.60 | 3.52 |
| 3.57 | 3.58 | 3.55 | 3.55 | 3.52 |
Prob. 9-16
| Problem 13-10 | |
| Problem 9-16 | |
| Deuce Printing Company-Frequencies of Problems | |
| Error/Delay Cause | Frequency |
| Customer change delays | 30 |
| Lack of press time | 245 |
| Design department delays | 80 |
| Paper not in stock | 70 |
| Lack of proper order information | 49 |
| Lost order | 26 |
| Press setup delays | 205 |
| Total defects | 705 |
Prob. 9-17
| Problem 9-17 | |
| DeltaWidgets Production Data | |
| Production | No. of |
| Rate | Defectives |
| 13 | 9 |
| 16 | 10 |
| 20 | 16 |
| 25 | 17 |
| 28 | 18 |
| 32 | 22 |
| 36 | 25 |
| 38 | 20 |
| 41 | 20 |
| 43 | 12 |
| 48 | 12 |
| 50 | 16 |
| 53 | 11 |
| 56 | 10 |
| 59 | 9 |
Prob. 9-18
| Problem 9-18 | |
| Malossdientes Candy Company | |
| Sample | Defects |
| 1 | 2 |
| 2 | 4 |
| 3 | 7 |
| 4 | 6 |
| 5 | 4 |
| 6 | 7 |
| 7 | 3 |
| 8 | 3 |
| 9 | 4 |
| 10 | 3 |
| 11 | 9 |
| 12 | 8 |
| 13 | 9 |
| 14 | 15 |
| 15 | 11 |
| 16 | 2 |
| 17 | 7 |
| 18 | 7 |
| 19 | 8 |
| 20 | 3 |
| 21 | 7 |
| 22 | 1 |
| 23 | 4 |
| 24 | 5 |
| 25 | 8 |
Prob. 9-19
| Problem 9-19 | |
| Lauren Elizabeth Apparel Company - Frequency of Customer Complaints | |
| Frequency | |
| Billing errors | 995 |
| Shipping errors | 2310 |
| Electronic charge errors | 5220 |
| Long delays | 680 |
| Delivery Errors | 795 |
| Total | 10000 |
Prob. 9-20
| Problem 9-20 | ||
| Cabo Fiesta Mexican Restaurant | ||
| Breadsticks | ||
| Week | Orders | Margaritas |
| 1 | 850 | 1340 |
| 2 | 860 | 1340 |
| 3 | 790 | 1300 |
| 4 | 860 | 1340 |
| 5 | 870 | 1370 |
| 6 | 790 | 1240 |
| 7 | 805 | 1285 |
| 8 | 790 | 1240 |
| 9 | 740 | 1170 |
| 10 | 720 | 1130 |
| 11 | 730 | 1150 |
| 12 | 685 | 1070 |
| 13 | 710 | 1150 |
| 14 | 740 | 1140 |
| 15 | 635 | 1030 |
| 16 | 660 | 990 |
| 17 | 720 | 1210 |
| 18 | 880 | 1370 |
| 19 | 880 | 1400 |
| 20 | 920 | 1370 |
| 21 | 930 | 1410 |
| 22 | 840 | 1240 |
| 23 | 830 | 1260 |
| 24 | 825 | 1235 |
| 25 | 790 | 1260 |