Case Analysis 2

PowerPoint Presentation for Organization Theory & Design

Richard L. Daft Ann Armstrong

Created for the Third Canadian Edition

Part 5 Managing Dynamic Processes

Chapter 9 Organizational Culture and Ethical Values

ØOrganizational culture ØOrganizational design and culture ØOrganizational culture, learning, and

performance ØEthical values and social responsibility ØSources of ethical values in organizations ØHow leaders shape culture and ethics ØOrganizational culture and ethics in a global

environment

9-3Copyright © 2015 by Nelson Education Ltd.

9-4Copyright © 2015 by Nelson Education Ltd.

• What Is Culture? o Values, norms, beliefs, unwritten guidelines

• Emergence and Purpose of Culture o Internal integration o External adaptation

• Interpreting Culture o Rites and ceremonies, stories, symbols, language

9-5Copyright © 2015 by Nelson Education Ltd.

9-6Copyright © 2015 by Nelson Education Ltd.

• A Culture of Discipline 1. Level 5 leadership 2. Right values 3. Right people in the right jobs 4. Knowing where to go

• Culture Strength and Organizational Subcultures o Strong cultures o Non-uniform cultures throughout

9-7Copyright © 2015 by Nelson Education Ltd.

• Culture is important to learning and innovation during challenging times.

• Strong adaptive cultures often incorporate the following values:

1. The whole is more important than the parts.

2. Equality and trust are primary values.

3. The culture encourages risk taking, change, and improvement.

9-8Copyright © 2015 by Nelson Education Ltd.

• Sources of Individual Ethical Principles

9-9Copyright © 2015 by Nelson Education Ltd.

• Tough ethical challenges

• Countries have varied attitudes and beliefs.

• Components that characterize a global culture

o Multicultural rather than national values

o Basing status on merit rather than nationality

9-10Copyright © 2015 by Nelson Education Ltd.

ü Cultural and ethical values contribute to success. ü Culture is the key values, beliefs, and norms shared by

members of an organization. ü Organizational culture reinforces strategy and structure. ü Strong cultures can be adaptive or nonadaptive. ü Managerial ethics is a critical issue for organizations. ü Leaders can shape culture and ethics. ü The global environment present new ethical challenges. ü Social audits are important tools for companies.

9-11Copyright © 2015 by Nelson Education Ltd.

• Explain with your own words what it looks like Google’s culture. Please, link your answer with concepts your learned in class.

Google www.youtube.com/watch?v=wsnSBhWEyK4&NR=1

9-12Copyright © 2015 by Nelson Education Ltd.