IT Business Requirements and SWOT Analysis
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Learning Topic
Business Requirements A requirements analysis involves a systematic evaluation of needs derived from a
company's business goals and strategy. One approach to determining requirements
involves the classification of functional and nonfunctional system requirements.
Functional Requirements
Functional requirements are at the heart of systems or technology development.
Functional requirements specify the behavior of a system and determine what the system
should do. These requirements are developed well before the acquisition or development
of systems. The activity can be performed during the system design and can be
application- or architecture-driven. For example, a functional requirement for a calculator
would be "must be able to add, subtract, multiply, and divide numbers."
Typical functional requirements are (Eriksson, 2012):
business rules
transaction corrections, adjustments, and cancellations
administrative functions
authentication
authorization levels
audit tracking
external interfaces
certification requirements
reporting requirements
historical data
legal or regulatory requirements
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These rules determine things such as operations, systems reports, and workflow. These
requirements are also the determining factor when evaluating system compliance.
Typically, the flow of functional requirements incorporates such things as user request,
feature, use case, and business rule.
Examples of Functional Requirements
User request: I need to send secure messages in the new application.
Feature: End-to-end encryption when sending messages.
Use case: This feature will be enabled when the application sends communications
to the database.
Business rule: All encryption must be FIPS 140-2 compliant.
Nonfunctional Requirements
Nonfunctional requirements specify how the system will support the functional
requirements. They may include ways of verification of functional requirements
fulfillment, as well as any remaining requirements that are not covered by the functional
requirements.
While functional requirements are necessary to make the system or component work
nonfunctional requirements can determine how well the system or component works
because they describe the "quality characteristics" or "quality attributes" of the functional
requirements (Eriksson, 2012).
Typical nonfunctional requirements include (Eriksson, 2012):
performance (e.g., response time, throughput, utilization, static, volumetric)
scalability
capacity
availability
reliability
recoverability
maintainability
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serviceability
security
regulatory
manageability
environmental
data integrity
usability
interoperability
Examples of Nonfunctional Requirements
Availability: The Online Payment System will be available for users between the
hours of 5:00 a.m. and 11:00 p.m. EST.
Capacity: Up to 1,000 total users can use the system.
Maintainability: Changes required by law will applied at least 3 months before the
law becomes enforceable.
Reliability: Will be available to users 98 percent of normal working hours.
Security: Only users with the role "Administrator" or "Supervisor" can make changes
to the system.
References
Eriksson, U. (2012, April 5). Functional vs. non functional requirements [Blog post].
Retrieved from http://reqtest.com/requirements-blog/functional-vs-non-
functional-requirements/
Requirements. (n.d.). Non functional requirements. Retrieved from
http://www.requirements.com/glossary/nonfunctionalrequirements/tabid/91/def
ault.aspx
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