SWOT ANALYSIS OF JC PENNEY

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7/14/2020 Business Insights: Global

https://bi-gale-com.proxy.lib.pdx.edu/global/article/GALE%7CA604583608/2cd1c88e6b104cf48f93910db04d6a87?u=s1185784 1/1

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JCPenney Unveils Reimagined Penney's Store to Inspire and Connect with Customers

Plus Company Updates

Plano: J.C. Penney Company, Inc. Holding Company has issued the following press release:

JCPenney [NYSE: JCP] today shared its brand-new store, a completely reimagined format just outside of Dallas in Hurst, Texas, that represents the Company's strategy to put the customer at the center of its business. As a brand- defining store, it is experiential at its core, and a direct result of what today's shoppers want from a retailer. The store is built around data and insights learned from more than a year of extensive customer research, and it showcases the comprehensive foundational and transformational changes that the Company is implementing as part of a holistic plan to rebuild and renew JCPenney.

"Our customers are at the heart of everything we do," said JCPenney Chief Executive Officer Jill Soltau. They told us that they want a retailer that reflects their lives, makes them feel good about themselves, is fun to shop and truly understands the important moments in their lives, big and small. We bring that complete experience to life at our brand-defining store." Soltau continued, "this store is more than a renovated location, it is the fullest articulation of our customer-centered strategy, an investment in our future and a lab to inform decisions to return JCPenney to sustainable, profitable growth."

Full Text: COPYRIGHT 2019 Plus Media Solutions.

Source Citation:

"JCPenney Unveils Reimagined Penney's Store to Inspire and Connect with Customers." Plus Company Updates 2 Nov. 2019. Business Insights: Global. Web. 14 July 2020.

URL http://bi.gale.com.proxy.lib.pdx.edu/global/article/GALE%7CA604583608/2cd1c88e6b104cf48f93910db04d6a87? u=s1185784

Document Number:

GALE|A604583608

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