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Businesscontinuityplanningforhpgbsglobalfront12.pptxBusiness continuity planning for hp gbs global front office
What Is Business continuity planning ?
The methods, processes, and procedures needed to minimize the impact of a disaster upon information and data required for critical business processes.
The guidelines and activities required to restore systems, operations, and the business to the conditions that prevailed prior to the disaster.
A well-written and properly tested plan that allows recovery personnel to administer recovery efforts that result in a timely restoration of services
Business context
Hewlett-Packard(HP) front offices support key business processes
America, Asia-Pacific and EMEA regions
Developing and implementing business continuity plans
Crisis preparedness and minimize financial and operational impact
Business problem
Address a specific infrastructure dependency on a special type of scanning equipment
Front offices were not accessible
Impact vendor payments
At least 2-3 front office would be impacted
solution
Developed robust BCP
Understand the operational processes
Conducted detailed BIA
Understand the cost model around the operational expenses
benefits
Significant cost savings
Extremely effective in terms of actual usage
Provided the flexibility of operating out of home
Workable and efficient solution during a crisis
governance
High degree of crisis resilience at HP GBS front offices worldwide
Cost effective and flexible manner
