Cap Stone BUS 475

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BUS475_r9_week3_balanced_scorecard_template1.docx

Title

ABC/123 Version X

1

Balanced Scorecard Template

BUS/475 Version 9

1

University of Phoenix Material

Balanced Scorecard Template

Note: Hoosier Media is to be used as a resource for this Week 3 assignment as a carryover from Week 2.

You work for a consulting firm whose primary objective is to help businesses improve their strategic operations. Your firm recently was hired by a newspaper company named Hoosier Media Inc. The client's print newspaper circulation and subscriptions have declined, resulting in 30% lower revenues over the last five years. Online ad revenues have increased but currently account for just 5% of the company's revenue. You have been tasked with providing a comprehensive internal and external analysis to help the firm improve its business operations.

Background

Strategic objectives are a measure of attaining your vision and mission. They reflect the vision, mission, and values of the business, as well as the outcomes of the intenral and external environmental analysis.

Scorecard Areas

Develop at least three strategic objectives for each of the four balanced scorecard areas.

Financial Objectives

Measures

Targets

Customers Objectives

Measures

Targets

Internal Business Process Objectives

Measures

Targets

Learning and Growth Objectives

Measures

Targets

Reflection

Assess, in no more than 350 words, trends, assumptions, and risks of Hoosier Media, Inc.’s business model after completing the strategic objectives for each area.

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