discussion
Current-State Matrix
| INFLUENCE | Negative Support/High Influence (Commit) | Positive Support/High Influence (Leverage) | ||
| Negative Support/Moderate Influence (Invest) | Positive Support/Moderate Influence (Plan) | |||
| Negative Support/Low Influence (Marginalize) | Positive Support/Low Influence (Maintain) | |||
| SUPPORT | ||||
Stakeholder Template
| Name of Stakeholder | Description of Stakeholder | Role of Stakholder | Level of Knowledge in Program | Available Resources, Information, Influence, Money, Staff, Technology, etc. | Level of Interest | Level of Support | Level of Influence | Action Plan for Stakeholder Engagement | Level of interest | Level of Support | Level of Influence | ||
| Example: Call Center Manager | Leader of the Call Center in Phoenix | Project Sponsor | High level of knowledge | Funding of project and internal resources from call center | High | Positive | High | Maintain regular communication with stakeholder on progress and updates. | Low | Negative | Low | ||
| Moderate | Positive | Moderate | |||||||||||
| High | High | ||||||||||||