BSBHRM501 Manage human resources services , BSBHRM512 , BSBWRK520 Manage employee relations

Assessment Tasks for BSBWRK520 Manage employee relations

Assessment Task for BSBWRK520 Manage employee relations Jasmine Education Group Version 2.2

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Student Assessment Guide

BSBWRK510 Manage employee relations

Assessment Tasks for BSBWRK520 Manage employee relations

Assessment Task for BSBWRK520 Manage employee relations Jasmine Education Group Version 2.2

Last Updated: 07 October 9201 Next Review Date: 07 October 0202

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Table of Contents

Table of Contents ............................................................................................................................................. 2

Assessment Information ................................................................................................................................... 3

Student Assessment Agreement ...................................................................................................................... 6

Assessment Task 1 Cover Sheet ..................................................................................................................... 7

Assessment Task 1: Written Questions ........................................................................................................... 9

Assessment Task 1 Instructions ..................................................................................................................... 11

Assessment Task 1 Checklist ......................................................................................................................... 13

Assessment Task 2 Cover Sheet ................................................................................................................... 14

Assessment Task 2: Employee relations project ............................................................................................ 15

Assessment Task 2 Instructions ..................................................................................................................... 17

Assessment Task 2 Checklist ......................................................................................................................... 20

Assessment Task 3 Cover Sheet ................................................................................................................... 22

Assessment Task 3: Conflict resolution presentation..................................................................................... 24

Assessment Task 3 Instructions ..................................................................................................................... 25

Assessment Task 3 Checklist ......................................................................................................................... 27

Assessment Task 4 Cover Sheet ................................................................................................................... 29

Assessment Task 4: Manage disputes project ............................................................................................... 31

Assessment Task 4 Instructions ..................................................................................................................... 32

Assessment Task 4 Checklist ......................................................................................................................... 34

Assessment Tasks for BSBWRK520 Manage employee relations

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Assessment Information

The assessment tasks for BSBWRK510 Manage employee relations are included in this Student

Assessment Tasks booklet and outlined in the assessment plan below.

To be assessed as competent for this unit, the student must complete all of the assessment tasks

satisfactorily.

Assessment Plan

Assessment Task Overview

1. Written questions Students must correctly answer all questions.

2. Employee relations project Students must assess employee relations objectives and

performance and develop and seek feedback on a working

from home policy and procedure and action plan. Students

must also assess the effectiveness of the policy and

procedure.

3. Conflict resolution training project Students must prepare and deliver a presentation on conflict

resolution.

4. Managing disputes project. Students must manage a workplace dispute.

Assessment Preparation

Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for

clarification if you have any questions at all.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment

Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals

If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s

assessment appeals process.

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Assessment Instructions

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet

This must be filled out, signed and submitted together with your assessment responses.

If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.

If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit

the file.

The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will

be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your

assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your

assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per

your RTO’s re-assessment policy.

Depending on the task, this may include

 resubmitting incorrect answers to questions (such as short answer questions and case studies)

 resubmitting part or all of a project, depending on how the error impacts on the total outcome of the

task

 redoing a role play after being provided with appropriate feedback about your performance

 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily

completed the first time, after being provided with appropriate feedback.

Assessment Task Information

This gives you:

 a summary of the assessment task

 information on the resources to be used

 submission requirements

 re-submission opportunities if required

Assessment Task Instructions

These give questions to answer or tasks which are to be completed.

Your answers need to be typed up using software as indicated in the Assessment Task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment

task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the unit identification

number, the task number, your name and the date.

Checklist

This will be used by your assessor to mark your assessment. Read through this as part of your preparation

before beginning the assessment task. It will give you a good idea of what your assessor will be looking for

when marking your responses.

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Student Assessment Agreement

Make sure you read through the assessments in this booklet before you fill out and sign the agreement

below.

If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read the assessment requirements for this unit?  Yes  No

Do you understand the requirements of the assessments for this unit?  Yes  No

Do you agree to the way in which you are being assessed?  Yes  No

Do you have any specific needs that should be considered?  Yes  No If so, explain these in the space below.

Do you understand your rights to re-assessment?  Yes  No

Do you understand your right to appeal the decisions made in an assessment?  Yes  No

Student name

Student number

Student signature

Date

Assessor name

Assessor signature

Date

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Assessment Task 1 Cover Sheet

Student Declaration

to be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

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Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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Assessment Task 1: Written Questions

Task summary

 This is an open book test.

 Students need to answer all of the written questions correctly.

 Answers should be provided on a separate sheet of paper with the assessment task number clearly

indicated, the students name and each question clearly marked. Answers must be word-processed

and sent to the assessor via email.

Required

 Access to textbooks/other learning materials

 Computer and Microsoft Office

 Access to the internet

 Access to the internet for research and to identify relevant awards and agreements at:

o https://www.fairwork.gov.au/awards-and-agreements

Timing

The assessor will advise you of the due date of this submission.

Write in the due date below as advised by your assessor:

Submit

 Answers to all questions

Assessment criteria

All questions must be answered correctly in order for a student to be assessed as having completed the

task satisfactorily.

Re-submission opportunities

If a student submits work that is not satisfactory, the assessor will provide written feedback explaining why,

as well as timelines for resubmission.

Assessors:

Students must answer all questions correctly.

If you identify that students have answered any questions in this task incorrectly, this should be noted in the

Assessment Task Cover Sheet, and explained to the student.

Students should be given an appropriate time in which to resubmit.

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Students can also be given the opportunity to answer questions verbally if appropriate.

See the instructions at the beginning of the Assessor Marking Guide for more detailed guidance.

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Assessment Task 1 Instructions

Provide answers to all of the questions below:

1. Explain the key provisions of the Fair Work Act 2009.

2. Outline key employment conditions addressed by the National Employment Standards.

3. Explain the process of enterprise bargaining.

4. Explain the purpose of enterprise agreements.

5. Outline terms and conditions that must be included in an enterprise agreement.

6. Provide two examples of information that may not be included in an enterprise agreement.

7. Explain the use of modern awards in workplaces.

8. Identify at least two examples of modern awards using the Fair Work Ombudsman website. Write

down the name of the award and the minimum wages under the award and minimum working

hours.

9. Outline the role of trade unions in the Australian work relations system and explain whether

employees are required to join a union.

10. Outline the role of the Fair Work Commission in Australia’s national workplace relations system.

11. List two sources of expert advice when seeking industrial relations advice. Include the name of the

organization and the services they provide.

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Assessment Task 1 Checklist

Student’s name:

Did the student provide a sufficient and

clear answer that addresses the

suggested answer for:

Completed

successfully Comments

Yes No

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

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Assessment Task 2 Cover Sheet

Student Declaration

to be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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Assessment Task 2: Employee relations project

Task summary

This assessment task requires you to review the long-term employee relations objectives of Grow

Management Consultants and determine a range of options to achieve these. You will then be required to

develop a working from home policy and procedure based on identified employee relations objectives, as

well as a plan for implementation and activities associated with implementation. You will also be required to

meet with the management team to seek input, update your policy and procedure and action plan based on

feedback and then inform employees of the new arrangements. The final part of the assessment requires

you to assess the success or otherwise of the new working from home arrangements.

Required

 Computer and Microsoft Office

 Access to the internet for research

 Grow Management Consultants Strategic Plan

 Grow Management Consultants Staff Survey Results

 Policy and procedure template

 Action plan template

 Printer

Timing

The assessor will advise you of the due date of this submission.

Write in the due date below as advised by your assessor:

Submit

 Working from home policy and procedure

 Working from home action plan

 Working from home risk management plan

Assessment criteria

Students must complete all of the activities listed and will be assessed against the assessment criteria

included in the checklist included with this task.

Re-submission opportunities

If a student submits work that is not satisfactory, the assessor will provide written feedback explaining why,

as well as timelines for resubmission.

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Assessment Task 2 Instructions

Complete the following activities:

Carefully read the following scenario information:

Grow Management Consultants is a small management consultancy business specializing in leadership

development services.

Paul Burn, the Principal Consultant, established the company in 2010 and was a sole operator for a

number of years. However, in the last two years, the number of clients has grown and an increasing

number of staff have been employed. Currently the company employs three senior consultants on an

annual contract basis. The company also employs a full-time Client Relations Manager, Marketing

Manager, a Customer Service Officer and an Administration Officer.

Due to expected continued expansion of the company and therefore staff, the company has recently

employed a Human Resources Manager whose primary role in the first instance will be to a range of

human resources functions, including employee relations. Basic human resources policies and procedures

are in place, including recruitment, selection and induction policy. The company also has a Strategic Plan,

which includes objectives for staffing.

Currently, working hours for all employees are 9 am to 5.30 pm.

A staff survey has also been conducted recently to assess employee relations within the company and to

identify employee relations needs and policies and plans required.

1. Assess employee relations needs

 Assume that you have been tasked in the role of the newly appointed Human Resources Manager to

develop a short report for the management team about the company’s current employee relations

climate and need for new employee relations policies and plans.

 This requires you to complete and report on the following activities:

o Review the Grow Management Consultant’s Strategic Plan to determine the organisation’s long-

term employee relations objectives.

o Review the results of the staff survey that has been conducted recently to assess the

company’s performance in regard to employee relations and in relation to its own workforce

objectives as specified in the Strategic Plan.

o Identify options for introducing new employee relations policies and plans to meet identified

needs. You are required to identify at less three options and for each option, evaluate costs and

benefits, risks and current legislative requirements.

 Your report should be 1 – 2 pages and be written in clear and concise English.

 When you have completed your report, send it via email to the management team (your assessor).

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2. Develop a working from home policy and procedure and action plan

 Assume based on the report that you submitted that management has identified that a preferred policy

option is to develop a working from home policy and procedure and an action plan for implementation.

The requirement is that this be implemented within 3 months and be managed by the Human Resources

Manager.

 You are therefore required to develop a working from home policy and procedure for the company, as

well as a plan for introduction of the arrangements. To do this you will need to use the Internet to

research working from home policies and procedures/arrangements used by other employers. You

should also consider when developing the policy and procedure and plan whether the arrangements will

apply to all employees and if not, how will this be handled in terms of potential conflict. Make notes and

then in your own words, develop a policy and procedure and action plan for the organisation.

 Your policy and procedure and action plan will be developed using the templates provided and will need

to show key actions required, timelines and responsibilities. Your assessor will advise you of the date for

submission and your action plan will need to be written in clear and concise English.

 Your action plan will need to address:

o Communication strategies for implementing the working from home policy.

o Additional documentation that will need to be developed such as a working from home checklist.

o Training that will be provided to both managers managing employees from home, as well as

employees working from home. You should include specific details of the training that should

be provided.

o ICT issues that will need to be resolved from people working from home. Identify the issues and

devise strategies to address issues.

o Risks associated with the implementation of the plan and strategies to address these. Identify at

least three risks and associated strategies.

o Timelines and responsibilities given the scenario information.

 Send a copy of the documents via email to your assessor ahead of the meeting.

3. Present working from home policy and procedure and action plan

 The next part of this assessment requires you to present your working from home policy and

procedure and action plan to the management team.

 Participate in a meeting with the stakeholders (role-played by your assessor and students from your

group). Provide a printed copy of the proposed policy and procedure and action plan to each

person.

 At the meeting you will need to go through your policy and procedure and action, clearly explaining

the information and your ideas.

 At the meeting the management team will ask you questions and provide you with feedback.

 Following the meeting, you will need to update you working from home policy and procedure and

action plan to reflect feedback from the management team and send a final version to your

assessor.

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3. Inform employees

 The final part of this assessment task is to inform employees about the new working from home policy and procedure.

 Develop a short email about the new arrangements and a summary of the actions as per your action

plan for rollout. Your article should be written clearly and simply and explain the key provisions of the

new policy, including clarifying which staff may benefit from the working from home arrangements.

4. Review success of policy and procedure

Review the article at the following link:

https://hbr.org/2015/01/case-study-can-a-work-at-home-policy-hurt-morale

Now answer the following questions (send your answers to each question in an email to your assessor):

 Based on your review of the article, identify three compelling reasons for working from home.

 Based on your review of the article, identify why working from home can be a disadvantage.

 Based on your review of the article and expert comments, outline at least three changes that should

be considered in relation to the working from home policy and procedure.

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Assessment Task 2 Checklist

Student’s name:

Did the student:

Completed

successfully Comments

Yes No

Analyse and provide a report on long-term employee

relations from Grow Management Consultants

Strategic Plan?

Analyse staff survey and provide a report on employee

relations performance in relation to workforce

objectives?

Evaluate and report on three options for employee

relations policies and plans including:

 Costs

 Benefits

 Risks analysis

 Current legislative requirements

Develop a working from home policy and procedure

and action plan for implementation using the templates

provided?

In the action plan, identify and report on at least three

relevant risks for introducing the working from home

policy and procedure?

In the action plan, identify and report on the skills and

knowledge needed by management and the workforce

to implement the working from home strategies and

policies?

In the action plan, identify training and development

needed, as well as arrangements for implementing

working from home policy and procedures?

Facilitate a meeting to seek input from management

team on the working from home policy and procedure

and plans?

Update working from home policy and procedure and

action plan to reflect feedback from the management

team?

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Student’s name:

Did the student:

Completed

successfully Comments

Yes No

Inform employees of new working from home policies

and procedures taking into account potential conflict?

Review and report on working from home policies and

plans as per the case study to establish whether they

are meeting their intended outcomes and provide a

sufficient answer for each case study question?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

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Assessment Task 3 Cover Sheet

Student Declaration

to be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

Date

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A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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Assessment Task 3: Conflict resolution presentation

Task summary

In this assessment task you will need to prepare and present a training session on conflict resolution

techniques and procedures for the management team.

Required

 Computer and Microsoft Office

 Access to the internet for research

 Access to a power point projector

 Space for a meeting

 Role play participants

Timing

The assessor will advise you of the due date of this submission.

Write in the due date below as advised by your assessor:

Submit

 Completed Power Points.

Assessment criteria

Students must complete all of the activities listed and will be assessed against the assessment criteria

included in the checklist included with this task.

Re-submission opportunities

If a student submits work that is not satisfactory, the assessor will provide written feedback explaining why,

as well as timelines for resubmission.

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Assessment Task 3 Instructions

Complete the following activities:

1. Prepare conflict training session

 As the Human Resources Manager at Grow Management Consultants, assume that you have

decided to provide training on conflict management for senior managers in order to assist with

employee relations. You also want to use this as an opportunity to present the new

grievances/conflict procedures that have just been developed.

 You are therefore required to prepare and conduct a 30-minute training session on conflict

techniques and procedures. You will need to develop power points to accompany the conflict

management training session and you must also research and use an interesting short, video

(maximum 10 minutes) on conflict management to add interest to your presentation.

 Your presentation must address as a minimum:

 Introduction to conflict

 Common source of conflict in the workplace

 Legal requirements in relation to dispute resolution.

 Preventative strategies for alleviating or eliminating conflict – both at the employer and

individual level

 Techniques for handling conflict.

 An outline of the company’s procedure for handling grievances. Review the staff dispute

resolution policy and procedure and summarise key points.

2. Deliver the conflict training session

 You are now required to deliver your presentation.

 During the presentation, you will be assessed on your use of effective communication skills,

including speaking clearly and concisely, effective non- verbal communication and responding to

questions and active listening.

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Assessment Task 3 Checklist

Student’s name:

Did the student:

Completed

successfully Comments

Yes No

In the presentation, outline procedures for

addressing grievances and conflict as per

the staff dispute resolution procedure?

In the presentation, provide training to the

management team about conflict

management techniques and procedures

including:

 Introduction to conflict

 Identification of common source of

conflict in the workplace

 Legal requirements in relation to

dispute resolution.

 Preventative strategies for alleviating

or eliminating conflict – both at the

employer and individual level

 Techniques for handling conflict.

Select and use relevant video to add

interest to the presentation?

Demonstrate effective communication

techniques including:

 Speaking clearly and concisely.

 Using non-verbal communication

such as smiling, gesturing.

 Using active listening and

questioning techniques to clarify

and confirm understanding?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

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Assessment Task 4 Cover Sheet

Student Declaration

to be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

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Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

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Assessment outcome S NS DNS Resubmission Y N

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 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

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Assessment Tasks for BSBWRK520 Manage employee relations

Assessment Task for BSBWRK520 Manage employee relations Jasmine Education Group Version 2.2

Last Updated: 07 October 9201 Next Review Date: 07 October 0202

Approved by Academic Manager Page 30 of 34

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Tasks for BSBWRK520 Manage employee relations

Assessment Task for BSBWRK520 Manage employee relations Jasmine Education Group Version 2.2

Last Updated: 07 October 9201 Next Review Date: 07 October 0202

Approved by Academic Manager Page 31 of 34

Assessment Task 4: Manage disputes project

Task summary

In this assessment task you are required to review and report on a workplace dispute, participate in a

meeting to resolve the dispute and follow up the dispute.

Required

 Computer and Microsoft Office

 Access to the internet for research and to identify relevant awards and agreements at:

o https://www.fairwork.gov.au/awards-and-agreements

 Space for a meeting

Timing

The assessor will advise you of the due date of this submission.

Write in the due date below as advised by your assessor:

Submit

 Report

Assessment criteria

Students must complete all of the activities listed and will be assessed against the assessment criteria

included in the checklist included with this task.

Re-submission opportunities

If a student submits work that is not satisfactory, the assessor will provide written feedback explaining why,

as well as timelines for resubmission.

Assessment Tasks for BSBWRK520 Manage employee relations

Assessment Task for BSBWRK520 Manage employee relations Jasmine Education Group Version 2.2

Last Updated: 07 October 9201 Next Review Date: 07 October 0202

Approved by Academic Manager Page 32 of 34

Assessment Task 4 Instructions

Complete the following activities:

Read through the following case study:

Marion is employed as a Sales Representative with Cherry Enterprises, a metal fabrication company

who also specialise in laser cutting services. The company employs approximately 25 staff, 5 of

whom are Sales Representatives.

Marion approaches the Operations Manager (who is responsible for human resources issues) to

discuss a pay related matter. Marion recently joined the company in a part-time position as she

wishes to manage her family responsibilities. Jason, another Sales Representative, joined the

company one month prior to Marion and is working full-time.

In conversation with Jason, Marion learns that Jason’s full-time salary is $52,000 per annum plus

super. When she works out her part-time salary in relation to Jason’s full-time salary, Marion realises

that if she were working full-time hours, she would not be earning the same full-time salary rate as

Jason. Marion’s rate calculated on a full-time basis comes to $47.000 per annul. Marion believes that

she has the same level of experience and skills as Jason as she worked in sales for 10 years prior to

leaving the workforce to have children.

The company does not have an enterprise agreement. All employees are employed based on a

contract between the company and the employee. The contract reflects minimum conditions as per

the National Employment Standards.

The Operations Manager discusses the matter with the General Manager. As Jason has worked in

the metal fabrication industry previously as a sales representative and in addition has highly

specialised knowledge of laser cutting techniques, it is on this basis that Jason is paid more because

he has to deal with both general customers, as well as customers who require laser cutting services.

The General Manager believes that the situation needs to be handled carefully as it could lead to a

conflict within the organisation about gender equity in pay. He asks the Operations Manager to

conduct some research and prepare a report for discussion prior to meeting with Marion to discuss

the situation.

1. Research gender equity in pay

 This assessment task requires you to conduct the research as per the General Manager’s requirements.

 Your research should address:

 Expert sources of information on gender equity and pay.

 A review of gender equality legislation, including legislation that applies and who it applies to.

Assessment Tasks for BSBWRK520 Manage employee relations

Assessment Task for BSBWRK520 Manage employee relations Jasmine Education Group Version 2.2

Last Updated: 07 October 9201 Next Review Date: 07 October 0202

Approved by Academic Manager Page 33 of 34

 Statistics on gender equity in pay and outline the current situation/

 Best practiced in gender equity in pay.

 When you have completed your research, provide a short briefing report to the General Manager on

your research, as well as outlining the situation and key facts and your recommendations on how to

approach the workplace situation including the required outcomes, the strategy that you will use at

the meeting to discuss the situation and your timelines for addressing the situation.

2. Prepare for and participate in workplace meeting

 The next part of the assessment requires you to participate in a meeting with Marion. Assume that

based on your report, the General Manager has advised that he still believes that Marion is not entitled

to the same rate of pay and would like you to meet with Marion to advise her of the decision. Your

assessor will role play Marion and will advise you of the date and time of the meeting.

 Prior to the meeting, you should practice what you are going to say to Marion, including confirming the

situation and outlining the company’s response. You should be clear and direct and thoroughly explain

the company’s decision, including why Jason is paid more. You should anticipate that Marion is likely to

be upset and be able to calmly counter any arguments that Marion raises in regard to whether your

actions is lawful. You should explain the legislative position as you identified through your research in

Part A.

 Following the meeting, you will need to send an email to Marion confirming the outcomes.

3. Research enterprise agreements

 Assume that an outcome of the meeting is that the organisation has decided that it needs to

investigate the introduction of an enterprise agreement to ensure that terms of employment are

clearly documented.

 Develop a short report for management as follows:

 Identify the benefits of enterprise agreements. Write down at least two enterprise agreements

registered with the Fair Work Commission.

 Explain the process of developing and registering an enterprise agreement.

 Outline the key inclusions of an enterprise agreement.

Assessment Tasks for BSBWRK520 Manage employee relations

Assessment Task for BSBWRK520 Manage employee relations Jasmine Education Group Version 2.2

Last Updated: 07 October 9201 Next Review Date: 07 October 0202

Approved by Academic Manager Page 34 of 34

Assessment Task 4 Checklist

Student’s name:

Did the student:

Completed

successfully Comments

Yes No

Identify and report on at least one relevant

source of information on gender equity

and pay?

Review and report on gender equality

legislation?

Provide an evaluation of the current

gender equity in pay situation?

Provide a report on best practice in

gender equity in pay?

In the report, provide recommendations

for addressing the situation including

desired outcomes, strategy and

timeframes?

Clarify and report on issues in dispute

through as per the scenario information?

At the meeting, clearly explain the

situation to Marilyn, whilst advocating the

organisation’s position?

Communicate agreed outcomes in writing

to Marion?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name