BSBTWK502
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BSBTWK502Week2.pptxTopic 2: Develop team cohesion
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BSBTWK502 Manage team effectiveness
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Topic 1: Insert topic title
Topic 2: Develop team cohesion
Team cohesion is the extent to which each team members wishes to contribute to the group's ability to continue as a functioning work unit. Cohesiveness develops over time.
Cohesiveness is a product of interpersonal and group-level attraction, collaboration, and a sense of belonging.
© 2021 RTO Works
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BSBTWK502 Manage team effectiveness
Topic 2: Develop team cohesion
ACTIVITY: WATCH
Forming, Storming, Norming, Performing, Adjourning.
Video: https://www.youtube.com/watch?v=hEJaz3sinEs (08:33)
Teamwork pays off – various clips.
Video: https://www.youtube.com/watch?v=wuo13FrNX6g (01:22)
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BSBTWK502 Manage team effectiveness
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Topic 1: Insert topic title
Topic 2: Develop team cohesion
STRATEGIES TO ACHIEVE TEAM COHESION
There are many ways to achieve team cohesion. For example, promoting interaction between team members increases cohesions as team members feel more positive towards one another.
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BSBTWK502 Manage team effectiveness
Topic 2: Develop team cohesion
ACTIVITY: RESEARCH AND DISCUSS
List all the factors you would consider to create better team cohesion.
Now compare your response with those of your team. Did you all have similar answers?
How did the rest of the class compare? Did their teams have the same response?
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BSBTWK502 Manage team effectiveness
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Topic 1: Insert topic title
Topic 2: Develop team cohesion
GROUP DYNAMICS
Group dynamics play a significant role in teams.
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BSBTWK502 Manage team effectiveness
Topic 1: Insert topic title
Topic 2: Develop team cohesion
DECISION MAKING
Team leaders need to develop strategies to ensure that their team members have input into planning, decision making and operations relating to the team's work.
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BSBTWK502 Manage team effectiveness
Topic 2: Develop team cohesion
ACTIVITY: RESEARCH AND DISCUSS
Work in your teams to answer the following questions.
Research The Nominal Group technique. Provide a brief overview of how it operates.
What other tools are available for decision-making? Provide a brief overview of each one you find.
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BSBTWK502 Manage team effectiveness
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Topic 1: Insert topic title
Topic 2: Develop team cohesion
TEAM COHESION FOR REMOTE TEAMS
Sometimes teams have to overcome barriers to cohesion such as remote working arrangements.
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BSBTWK502 Manage team effectiveness
Topic 2: Develop team cohesion
ACTIVITY: RESEARCH AND DISCUSS
Consider teams that are located over some different areas, what online collaboration tools could be used to keep your team cohesive?
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BSBTWK502 Manage team effectiveness
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Topic 1: Insert topic title
Topic 2: Develop team cohesion
POLICIES AND PROCEDURES
Team leaders may need to develop policies and procedures at work. It is essential to understand the purpose of policy and procedures and what they include.
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BSBTWK502 Manage team effectiveness
Topic 1: Insert topic title
Topic 2: Develop team cohesion
CHARACTERISTICS OF ACCEPTABLE POLICY AND PROCEDURE DOCUMENTS
Features of effective policy and procedure include:
They address all aspects of operations.
They reflect the culture, value and objectives of the organisation.
They relate to logical business functions.
They are easy to understand and follow.
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BSBTWK502 Manage team effectiveness
Topic 2: Develop team cohesion
ACTIVITY: WATCH
Watch the following video about writing good policy and procedures. The video provides a range of useful key and introductory information such as what should be included within a policy and procedure and communicating policy and procedures to staff.
Video: https://www.youtube.com/watch?v=BjrpvUOeHqI (07:07)
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Topic 2: Develop team cohesion
ACTIVITY: RESEARCH AND DISCUSS
Work in pairs for this activity and then present your findings to the trainer/assessor and the group. There are many diversity policies on the Internet that can be researched and used for this activity.
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Topic 2: Develop team cohesion
ACTIVITY: GROUP WORK
Work in your teams to undertake the following:
Create an Internet Usage Policy.
Create a procedure for sending emails to clients.
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Topic 1: Insert topic title
Topic 2: Develop team cohesion
TEAM FEEDBACK
It is vital to give feedback to the team.
Feedback can support groups to maximise their performance and enhance their professional development and growth.
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BSBTWK502 Manage team effectiveness
Topic 2: Develop team cohesion
ACTIVITY: WATCH
It's Big Keith's appraisal, what will office manager David Brent make of his strengths and weaknesses?
Video: https://www.youtube.com/watch?v=IkYUDQCYGHA (02:57)
Awkward Performance Review.
Video: https://www.youtube.com/watch?v=gdp4sPviV74 (02:38)
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Topic 2: Develop team cohesion
ACTIVITY: RESEARCH AND DISCUSS
Consider how your team have performed so far. How could you provide feedback to each team member?
Create a format that you could use to create feedback for each team member.
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Topic 1: Insert topic title
Topic 2: Develop team cohesion
ISSUES AND CONCERNS
Addressing issues and concerns within teams can involve team meetings, forums, problem-solving process and grievance procedures to solve issues.
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BSBTWK502 Manage team effectiveness
Topic 2: Develop team cohesion
ACTIVITY: RESEARCH
There are many models available to support the problem-solving process. Use the Internet to search for a problem-solving approach that you could use to address the concerns you have with your team.
Complete this activity in small groups and then report back to the whole group in the form of a short presentation.
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Topic 2: Develop team cohesion
ACTIVITY: GROUP WORK
One of the team members who work remotely has complained that they are not receiving the necessary information on time. Due to the delays in obtaining the information, this person is unable to meet their KPI's, and it is beginning to affect the entire team's performance.
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