BSBTWK502

BSBTWK502ProjectPortfolio.docx

RTO No: 91223

Student Project Portfolio

BSBTWK502 Manage team effectiveness

Contents

Section 1: Establish a team performance plan 6

Strathfield College RTO: 91223 CRICOS Provider Code: 02736K BSBTWK502 Manage team effectiveness 2

Student name:
Assessor:
Date:
Business this assessment is based on:
Team this assessment is based on:
Documentation reviewed as preparation:

Team Name:
What will your role in the team be and who are your team members? State their roles in the team and provide a short description.
Provide an overview of the purpose of the team in line with organisational objectives. What is the team seeking to accomplish?
Team manager responsibilities What is the role of a manager or team leader?
Team tasks What are the main tasks and activities the team needs to do? What input was received from the stakeholder/s? What input was received from your team member?

Team member tasks and KPI’s

How did you decide which task to assign to each team member?

What are the timelines for completing each task?

Setting KPI’s

Outline the key performance indicators for each task.

Supporting the members of a team to achieve expected performance outcomes

Attach:

Link to business website About page or corporate brochure that summarises what the business does OR Simulation Pack if using case study

Team Performance Plan

Slides, visual aids or video clips

☐

Complete this section after the meeting.

Policies and procedures How did you develop/ modify the Internet Use Policy?
Develop team cohesion What were the communication skills you applied when giving feedback? What are the issues, concerns, problems highlighted? How did you help team members identify issues? How did you apply your problem-solving skills? How did you encouraging team members to take responsibility for team activities?
Facilitate teamwork How did you adapt your personal communication style to build positive working relationships? Model desired behaviour and practices
Promote collaboration Encourage and foster shared understanding of purpose, roles and responsibilities

Complete this section after the brainstorming session.

Develop a process for addressing concerns.

What were your ideas?

Outline the process you developed

What brainstorming and group leadership techniques did you use?

Attach:

Internet Usage Policy and procedures

Communicating with line management You can use this space to plan your ideas if you like but you must include the emails as attachments Create your email to your line manager. Include: What were the issues? What solutions are you proposing? Create an email to your team. Include: What was the decision line management informed you of? When will this change occur? How will it affect the team? Attach to your portfolio.
Liaising with stakeholders How can a manager establish open communication processes with stakeholders? What unresolved issues, concerns and problems needs to be communicated to stakeholders?
Applying feedback What feedback did you receive from the stakeholders? How did you address their concerns?
Attach:	Presentation slides	☐
	Email to line manager	☐
	Email to team	☐

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