Assessment Tasks

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BSBSUS501_AssessmentTask3_V2.0.docx

Assessment Task 3

BSBSUS501 Develop workplace policy and procedures for sustainability

Implement the sustainable policy

Submission details

The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.

Submit this document with any required evidence attached. See specifications below for details.

Performance objective

The candidate will demonstrate the ability to implement the sustainable policy they have developed in partnership with the organisation of their choice.

Assessment description

In this assessment task, you are required to implement the sustainability policy that you have developed in partnership with the organisation. Following that, you are to undertake a final and rigorous review and submit a written review discussing the effectiveness of the policy, its implementation and any possibilities for improvement.

You must:

· complete both Part A and Part B of this assessment task

· submit the task as instructed in the specification

· submit your notes if there is any

Your assessor will be looking for the knowledge of:

environmental or sustainability legislation, regulations and codes of practice applicable to the organisation

internal and external sources of information and how they can be used to plan and develop the organisation’s sustainability policy

policy development processes and practices

organisational systems and procedures that relate to sustainability

typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.

Part A: Policy implementation

Implementing a policy can be exciting but also unpredictable. When implementing the policy make sure to:

· Develop and communicate the implementation procedures

· Inform and instruct all team members

· Access all required resources

· Manage all aspects of the project effectively

· Facilitate the implementation

· Adhere to all safe work practices

· Implement strategies for continuous improvement in resource efficiency

To demonstrate your ability to implement your sustainability policies, you are to hold a meeting with your stakeholders and explain / delegate roles as required. This assessment may be undertaken in your workplace, or in a simulated environment as set up by your assessor. Your assessor will observe you running this meeting.

Specifications

This assessment may be undertaken in your workplace, or in a simulated environment as set up by your assessor. Your assessor will observe you running this meeting.

To demonstrate your ability to implement your sustainability policies, you are required to:

· hold a meeting with your stakeholders

· explain / delegate roles as required.

Adjustment for distance-based learners

· No variation of the task is required.

· Documentation can be submitted electronically or posted in the mail.

Part B: Policy implementation review

Once the sustainability policy has been implemented in the organisation, you must investigate the success or otherwise of the policy. The aim of the review is to:

· Document outcomes and provide feedback to key personnel and stakeholders

· Investigate successes or otherwise of policy

· Monitor records to identify trends that may require remedial action and use it to promote continuous improvement of performance

· Modify the policy or procedures as required to ensure improvements are made

· Review the policy you have developed including all policies and procedures that have been documented

· Review the implementation strategy and any work plans

· Analyse the inefficiencies or opportunities for improvements in sustainability identified in the workplace

· Evaluate the participation in sustainability work practices and programs that have been implemented

· Continually observe and monitor policy and procedures to measure the resources used, hazards and compliance.

Specifications

You must submit a written report which reviews the implementation of the sustainability policy in your organisation.

In order to do this, you should:

· Collect relevant feedback and data related to the sustainability policy before and after its implementation

· Develop methods for analysing data using relevant software programs

· Monitor records to identify trends that may require remedial action and use them to promote continuous improvement of performance

· Collate all findings and investigate success or otherwise of policy

· Document outcomes and provide feedback to key personnel and stakeholders

Your report must be well structured and address all the above considerations. It should be detailed summary of your analysis and reflections on the efficacy of the policy and its implementation in the organisation.

Adjustment for distance-based learners

· No variation of the task is required.

· Documentation can be submitted electronically or posted in the mail.

A

nt self-assessment checklist

This checklist is similar to the one being used by your assessor during this assessment. This checklist should be reviewed by you to evaluate your readiness for assessment, and to confirm your understanding of the criteria by which this assessment task will be judged.

Once you feel you have the required skills and knowledge to demonstrate each of the following assessment criteria, you are ready to be assessed. Please speak with your assessor if you feel you are not ready to be assessed before the assessment has commenced.

You may refer to this checklist at any stage PRIOR to the commencement of your assessment. You may not refer to this checklist whilst you are being assessed.

Student assessment criteria

I feel I can demonstrate this

Yes

No

Part A: Implementation

Communication – Are you able to:

· Communicate clearly with others

· Ask for help when needed

· Follow instructions

· Identify the task requirements including document purpose and proposed audience

· Clarify task requirements with supervisor (assessor) as required

Safety – Are you able to:

· Work safely at all times

· Ensure your actions do not put the safety of yourself or others at risk

Task requirements – Are you able to:

· Inform and instruct relevant people on the implementation process, such as

· project team

· staff

· management

· clients

· suppliers

· regulators

· Access the resources required for implementation such as:

· communication tools

· technology

· enabling structures

· physical resources

· quantitative data

· historical data

· Facilitate the implementation meeting including discussing

· communication strategies

· resource allocation

· timelines

· targets and milestones

· completion of key tasks

· evaluation

· policy review report

· Modify the program as required to ensure success (as from feedback from meeting participants), such as:

· changes to policies and procedures

· changes to resources

· changes to timelines and milestones

· allocation of tasks

· allocation of responsibilities

· stakeholder management

· changes to objectives

Part B: Review

· Collect relevant feedback and data related to the sustainability policy before and after its implementation, such as:

· Stakeholder feedback forms

· Quantitative data

· Qualitative information

· Sustainability indicators

· Economic indicators

· Develop methods for analysing data using relevant software programs, such as:

· Statistical analysis

· Word processing

· Flowcharts

· Graphs

· Review the overall policy and its documentation

· Review the implementation strategy and any work plans

· Analyse the inefficiencies or opportunities for improvements in sustainability identified in the workplace

· Evaluate the participation of stakeholders in sustainability work practices and programs

· Provide proof of continual observation and monitoring procedures to measure the resource used, hazards and compliance

· Review policy implementation results against policy implementation goals and aspirations

· Document outcomes of the workplace sustainability policy

· Investigate successes of workplace sustainability policy

· Investigate areas of workplace sustainability policy that were not deemed successful

· Provide key personnel and stakeholders with feedback of the workplace sustainability policy outcomes

· Proof read documents for

· grammar

· spelling

· vocabulary

· register

· accuracy

· format

· Complete task on time

Assessment Task 3 – Assessor instruction

These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

Each student has been given the following brief:

"You are now required to implement the sustainability policy you have developed in partnership with the organisation. Following that, you are to undertake a final and rigorous review and submit a written review discussing the effectiveness of the policy, its implementation and any possibilities for improvement.

Part A: Policy implementation

Implementing a policy can be exciting but also unpredictable. When implementing the policy make sure to:

· Develop and communicate the implementation procedures

· Inform and instruct all team members

· Access all required resources

· Manage all aspects of the project effectively

· Facilitate the implementation

· Adhere to all safe work practices

· Implement strategies for continuous improvement in resource efficiency

To demonstrate your ability to implement your sustainability policies, you are to hold a meeting with your stakeholders and explain / delegate roles as required. This assessment may be undertaken in your workplace, or in a simulated environment as set up by your assessor. Your assessor will observe you running this meeting.

Part B: Policy implementation review

Once the sustainability policy has been implemented in the organisation, you must investigate the success or otherwise of the policy. The aim of the review is to:

· Document outcomes and provide feedback to key personnel and stakeholders

· Investigate successes or otherwise of policy

· Monitor records to identify trends that may require remedial action and use it to promote continuous improvement of performance

· Modify the policy or procedures as required to ensure improvements are made

· Review the policy you have developed including all policies and procedures that have been documented

· Review the implementation strategy and any work plans

· Analyse the inefficiencies or opportunities for improvements in sustainability identified in the workplace

· Evaluate the participation in sustainability work practices and programs that have been implemented

· Continually observe and monitor policy and procedures to measure the resources used, hazards and compliance.

You must submit a written report which reviews the implementation of the sustainability policy in your organisation.

In order to do this, you should:

· Collect relevant feedback and data related to the sustainability policy before and after its implementation

· Develop methods for analysing data using relevant software programs

· Monitor records to identify trends that may require remedial action and use them to promote continuous improvement of performance

· Collate all findings and investigate success or otherwise of policy

· Document outcomes and provide feedback to key personnel and stakeholders

Your report must be well structured and address all the above considerations. It should be detailed summary of your analysis and reflections on the efficacy of the policy and its implementation in the organisation."

Specific assessor notes

1. This assessment should follow the student successfully completing Assessment tasks 1 and 2. It must be assessed in the same context as the previous assessment tasks.

2. If a simulated environment is used, the student is to run a meeting with others to discuss the implementation process. Meeting participants may include other students, yourself or other assessors. However, it is imperative that each participant in the meeting is briefed on their role, and presents themselves professionally. This is important to maintain the reliability of the assessment process.

3. The context of this assessment may be based on the student’s business, or on your training organisation (using the RTO Policy and Procedures, systems and information as relevant.

The assessment may be undertaken in the following format:

Classroom / Simulated environment.

These assessments must

· Simulation is a form of evidence gathering that involves the candidate in completing or dealing with a task, activity or problem in an off-the-job situation that replicates the workplace context. Documented definitions (such as in the TAA Glossary) state "Simulations vary from recreating realistic workplace situations such as in the use of flight simulators, through the creation of role plays based on workplace scenarios to the reconstruction of a business situation on a spreadsheet. In developing simulations, the emphasis is not so much on reproducing the external circumstance but on creating situations in which candidates are able to demonstrate:

· technical skills

· underpinning knowledge

· generic skills such as decision making and problem solving

· workplace practices such as effective communication"

· In conducting training and assessment in a simulated workplace environment, trainers and assessors must make sure that the simulated environment gives the learner the opportunity to meet the following critical criteria:

· Quality – The work is of the standard required for entry into the industry.

· Productivity – The work is performed within a timeframe appropriate for entry to the industry.

· Safety – The work is performed in a manner that meets industry safety standards.

· Each assessment has taken the following aspects into consideration, to ensure any simulations provide for integrated assessment of competence. This includes:

· performing the task (task skills)

· managing a number of tasks (task management skills)

· dealing with workplace irregularities such as unexpected problems, breakdowns and changes in routine (contingency management skills)

· fulfilling the responsibilities and expectations of the job and workplace, including working with others (job/role environment skills)

· transferring competencies to new contexts.

· Assessment activities must be realistic and reasonable in terms of scale. Assessment conducted under simulated conditions should reflect those typically found in the workplace. Where appropriate to the UOC, simulated environment should allow the learner to:

· deal with typical customers, including difficult customers and diverse types of customers

· use facilities, equipment and materials that meet current industry standards

· plan and prioritise multiple tasks to meet deadlines

· experience the typical workflow for the industry

· require adherence to service standards, workplace procedures, health and safety requirements

· work with others as part of a team

· consider constraints and pressures met in the workplace, e.g. budget, time, availability of resources

· If a simulated workplace is used, it must allow for distractions such as background noises, ringing telephones, interruptions, etc. As this is a business unit, a simulated environment may also include an office environment with office equipment and computers. Each student must dress appropriately and professionally in line with workplace standards.

· For each assessment, you are not to interfere. In the event that the assessment activities will impact on the safety of a student or bystander, the assessment must be stopped immediately

Assessment Task 3 – Assessor checklist

This checklist is to be used when assessing the students in this task. This checklist is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.

Please complete below

Student Name:

Student ID No:

Did the student:

Satisfactorily complete

Part A:

Inform and instruct relevant people on the implementation process

(please tick as appropriate)

· project team

· staff

· management

· clients

· suppliers

· regulators

· Other ____________

Access relevant resources for implementation

(please tick as appropriate)

· communication tools

· technology

· enabling structures

· physical resources

· quantitative data

· historical data

· Other ________________

Facilitate and manage the following aspects of the implementation process effectively

· communication strategies

· Yes

· No

· resource allocation

· Yes

· No

· timelines

· Yes

· No

· targets and milestones

· Yes

· No

· completion of key tasks

· Yes

· No

· evaluation

· Yes

· No

· policy review report

· Yes

· No

Modify the program as required to optimize success

(please tick as appropriate)

· changes to policies and procedures

· changes to resources

· changes to timelines and milestones

· allocation of tasks

· allocation of responsibilities

· stakeholder management

· changes to objectives

· Other _______________

Throughout the process, did the student

· Develop and communicate the implementation procedures

· Yes

· No

· Inform and instruct all team members

· Yes

· No

· Access all required resources

· Yes

· No

· Manage all aspects of the implementation process effectively

· Yes

· No

· Facilitate the implementation

· Yes

· No

· Adhere to all safe work practices

· Yes

· No

· Implement strategies for continuous improvement in resource efficiency

· Yes

· No

Part B:

Demonstrates an understanding of the purpose of the review process

· Yes

· No

Collect relevant feedback and data related to the sustainability policy before and after its implementation

(please tick as appropriate)

· Stakeholder feedback forms

· Quantitative data

· Qualitative information

· Sustainability indicators

· Economic indicators

· Other __________

Develop methods for analysing data using relevant software programs

(please tick as appropriate)

· Statistical analysis

· Word processing

· Flowcharts

· graphs

· Other __________

Make modifications to policy or procedures to ensure improvements

(please tick as appropriate)

· changes in policy and/or procedures to reduce environmental impact

· changes in policy and/or procedures that improve social sustainability

· changes in policy and/or procedures that will improve economic sustainability

· application of relevant best practice case studies

· Other _______________

Review the overall policy and its documentation

· Yes

· No

Review the implementation strategy and any work plans

· Yes

· No

Analyse the inefficiencies or opportunities for improvements in sustainability identified in the workplace

· Yes

· No

Evaluate the participation of stakeholders in sustainability work practices and programs

· Yes

· No

Provide proof of continual observation and monitoring procedures to measure the resource used, hazards and compliance

· Yes

· No

Review policy implementation results against policy implementation goals and aspirations

· Yes

· No

Document outcomes of the workplace sustainability policy

· Yes

· No

Investigate successes of workplace sustainability policy

· Yes

· No

Investigate areas of workplace sustainability policy that were not deemed successful

· Yes

· No

Provide key personnel and stakeholders with feedback of the workplace sustainability policy outcomes

· Yes

· No

Policy review is written ensuring:

· Review proofread, edited and reviewed

· Yes

· No

· Review study uses correct spelling and grammar

· Yes

· No

· Review is checked for completeness and accuracy of information against what was required

· Yes

· No

Policy review attached

· Yes

· No

Choice Business College Page 7 of 14

RTO 41297 | CRICOS 03444C

Dec 2017 version: 2.0