Assessment Tasks
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Assessment Task 2 |
BSBSUS501 Develop workplace policy and procedures for sustainability |
Develop a communication strategy
Submission details
The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
Performance objective
The candidate will demonstrate the ability to communicate the strategy they have developed for sustainable development project.
Specifications
You are to submit a copy of the communication strategy you have developed. It must include the promotional tools you have developed for the strategy and a detailed explanation of each tool. It must discuss all of the considerations mentioned in the assessment description
Your assessor will be looking for the knowledge of:
environmental or sustainability legislation, regulations and codes of practice applicable to the organisation
internal and external sources of information and how they can be used to plan and develop the organisation’s sustainability policy
policy development processes and practices
organisational systems and procedures that relate to sustainability
typical barriers to implementing policies and procedures in an organisation and possible strategies to address them.
Assessment description
Having now completed your workplace sustainability policy for your organisation, you are to develop a communications strategy. The purpose of this strategy is to help you communicate the contents of the policy to a wide range of stakeholders.
As part of a communications strategy, you are to develop promotional tools to communicate the workplace sustainability policy. Promotional tools may include:
· Presentations
· Flyers for noticeboards/suppliers
· Videos
· Newsletters
When developing the communication strategy for your sustainability policy you must consider:
· Individuals and groups both inside and outside of the organisation who have some direct interest in the organisation
· Key personnel within the organisation who may have particular technical expertise to support the introduction of the policy
· The entire sustainability policy
· The range of activities to be undertaken
· Different promotional tools for different organisational areas and different audiences
· Responsibilities for communicating the policy
· Desired and expected outcomes of the communication strategy
Assessment Task 2 – Student self-assessment checklist
This checklist is similar to the one being used by your assessor during this assessment. This checklist should be reviewed by you to evaluate your readiness for assessment, and to confirm your understanding of the criteria by which this assessment task will be judged.
Once you feel you have the required skills and knowledge to demonstrate each of the following assessment criteria, you are ready to be assessed. Please speak with your assessor if you feel you are not ready to be assessed before the assessment has commenced.
You may refer to this checklist at any stage PRIOR to the commencement of your assessment. You may not refer to this checklist whilst you are being assessed.
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Student assessment criteria |
I feel I can demonstrate this |
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Yes |
No |
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Communication – Are you able to: |
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· Communicate clearly with others · Ask for help when needed · Follow instructions · Identify the task requirements including document purpose and proposed audience · Clarify task requirements with supervisor (assessor) as required |
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Safety – Are you able to: |
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· Work safely at all times |
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· Ensure your actions do not put the safety of yourself or others at risk |
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Task requirements – Are you able to: |
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· Demonstrate an understanding of the role and purpose of a communications strategy by · Communicating to a broad range of stakeholders · Communicating content of policy · Use a variety of communications tools and activities · Develop different communication tools for different aspects of the policy · Develop different communication tools for different audiences |
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· Develop appropriate promotional tools such as: · Presentations · Flyers for noticeboards/suppliers · Training sessions · Videos · Newsletters |
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· Develop a communication strategy that: · addresses Individuals and groups both inside and outside of the organisation who have some direct interest in the organisation · addresses key personnel within the organisation who may have particular technical expertise to support the introduction of the policy · addresses the entire sustainability policy · addresses the range of activities to be undertaken · addresses different promotional tools for different organisational areas · addresses different promotional tools for different audiences · addresses responsibilities for communicating the policy · addresses desired and expected outcomes of the communication strategy |
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· Proof read documents for · grammar · spelling · vocabulary · register · accuracy · format |
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· Complete task on time |
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Assessment Task 2 – Assessor instruction
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These instructions must be followed when assessing the student in this unit. The checklist on the following page is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements. |
Developing communication strategy
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1. Set a date for this written assessment. 2. Advise students of the topic and how the assessment will be marked. 3. Provide the blank project to the student 4. Provide student the opportunity to ask questions prior to starting the assessment. 5. In the event that a question is not answered correctly, discuss the response with the candidate to determine if the student did not know the answer, or did not understand the question. 6. Remember – assessments are a participatory process, so you can help re-word questions, but be careful NOT TO LEAD. We are assessing the students, not you! 7. Once completed, mark the assessment accordingly. Refer to the sample answers as direction on expected student responses 8. In order to achieve competency, all questions that are mapped in the associated mapping document MUST be answered correctly. |
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TO ENSURE CONTINUITY, IT IS RECOMENDED THAT THIS ASSESSMENT BE UNDERTAKEN IN THE SAME CHOSEN FOR ASSESSMENT 1 |
The assessment may be undertaken in the following format:
Classroom / Simulated environment.
These assessments must
· Simulation is a form of evidence gathering that involves the candidate in completing or dealing with a task, activity or problem in an off-the-job situation that replicates the workplace context. Documented definitions (such as in the TAA Glossary) state "Simulations vary from recreating realistic workplace situations such as in the use of flight simulators, through the creation of role plays based on workplace scenarios to the reconstruction of a business situation on a spreadsheet. In developing simulations, the emphasis is not so much on reproducing the external circumstance but on creating situations in which candidates are able to demonstrate:
· technical skills
· underpinning knowledge
· generic skills such as decision making and problem solving
· workplace practices such as effective communication"
· In conducting training and assessment in a simulated workplace environment, trainers and assessors must make sure that the simulated environment gives the learner the opportunity to meet the following critical criteria:
· Quality – The work is of the standard required for entry into the industry.
· Productivity – The work is performed within a timeframe appropriate for entry to the industry.
· Safety – The work is performed in a manner that meets industry safety standards.
· Each assessment has taken the following aspects into consideration, to ensure any simulations provide for integrated assessment of competence. This includes:
· performing the task (task skills)
· managing a number of tasks (task management skills)
· dealing with workplace irregularities such as unexpected problems, breakdowns and changes in routine (contingency management skills)
· fulfilling the responsibilities and expectations of the job and workplace, including working with others (job/role environment skills)
· transferring competencies to new contexts.
· Assessment activities must be realistic and reasonable in terms of scale. Assessment conducted under simulated conditions should reflect those typically found in the workplace. Where appropriate to the UOC, simulated environment should allow the learner to:
· deal with typical customers, including difficult customers and diverse types of customers
· use facilities, equipment and materials that meet current industry standards
· plan and prioritise multiple tasks to meet deadlines
· experience the typical workflow for the industry
· require adherence to service standards, workplace procedures, health and safety requirements
· work with others as part of a team
· consider constraints and pressures met in the workplace, e.g. budget, time, availability of resources
· If a simulated workplace is used, it must allow for distractions such as background noises, ringing telephones, interruptions, etc. As this is a business unit, a simulated environment may also include an office environment with office equipment and computers. Each student must dress appropriately and professionally in line with workplace standards.
· For each assessment, you are not to interfere. In the event that the assessment activities will impact on the safety of a student or bystander, the assessment must be stopped immediately
Assessment Task 2 – Assessor checklist
This checklist is to be used when assessing the students in this task. This checklist is to be completed for each student. Please refer to separate mapping document for specific details relating to alignment of this task to the unit requirements.
Please complete below
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Student Name: |
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Student ID No: |
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Did the student: |
Satisfactorily complete |
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Demonstrate an understanding of the role and purpose of a communications strategy by: |
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· Communicating to a broad range of stakeholders |
· Yes |
· No |
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· Communicating content of policy |
· Yes |
· No |
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· Use a variety of communications tools and activities |
· Yes |
· No |
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· Develop different communication tools for different aspects of the policy |
· Yes |
· No |
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· Develop different communication tools for different audiences |
· Yes |
· No |
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Develop appropriate promotional tools (please tick as appropriate) |
· Presentations · Flyers for noticeboards/suppliers · Training sessions · Videos · Newsletters |
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Develop a communication strategy that: |
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· addresses Individuals and groups both inside and outside of the organisation who have some direct interest in the organisation |
· Yes |
· No |
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· addresses key personnel within the organisation who may have particular technical expertise to support the introduction of the policy |
· Yes |
· No |
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· addresses the entire sustainability policy |
· Yes |
· No |
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· addresses the range of activities to be undertaken |
· Yes |
· No |
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· addresses different promotional tools for different organisational areas |
· Yes |
· No |
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· addresses different promotional tools for different audiences |
· Yes |
· No |
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· addresses responsibilities for communicating the policy |
· Yes |
· No |
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· addresses desired and expected outcomes of the communication strategy |
· Yes |
· No |
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Communication strategy is written ensuring: |
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· Strategy is proofread, edited and reviewed |
· Yes |
· No |
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· Strategy study uses correct spelling and grammar |
· Yes |
· No |
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· Strategy is checked for completeness and accuracy of information against what was required |
· Yes |
· No |
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Communication Strategy attached |
· Yes |
· No |
Choice Business College Page 1 of 9
RTO 41297 | CRICOS 03444C
Dec 2017 version: 2.0