task

Student Assessment Tasks

BSBRSK401 Identify risk and apply risk management

processes

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Table of Contents

Table of Contents 2

Assessment Information 3

Assessment Instructions 5

Student Assessment Agreement 7

Assessment Task 1 Cover Sheet 8

Assessment Task 1: Written Questions 10

Assessment Task 1 Instructions 12

Assessment Task 1 Checklist 14

Assessment Task 2 Cover Sheet 15

Assessment Task 2: Risk identification and analysis project 17

Assessment Task 2 Instructions 19

Assessment Task 2 Instructions Error! Bookmark not defined.

Assessment Task 2 Checklist 23

Assessment Task 3 Cover Sheet 25

Assessment Task 3: Risk treatment implementation and evaluation project 27

Assessment Task 3 Instructions 29

Assessment Task 3 Checklist 33

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Information

The assessment tasks for BSBRSK401 Identify risk and apply risk management processes are included

in this Student Assessment Tasks booklet and outlined in the assessment plan below.

To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.

Assessment Plan

Assessment Task Overview

1. Written questions You must correctly answer all questions.

2. Risk identification and treatment

project

You must identify and evaluate risks relevant to a work area for

a case study organisation.

3. Risk treatment implementation and

evaluation project

You must implement risk controls, as well as monitor and review

the effectiveness of risk treatments.

Assessment Preparation

Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for

clarification if you have any questions at all.

When you have read and understood this unit’s assessment tasks, print out the Student Assessment

Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.

Assessment appeals

If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s

assessment appeals process.

You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with

unfairly or have other appropriate grounds for an appeal.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Naming electronic documents

It is important that you name the documents that you create for this Assessment Task in a logical manner.

Each should include:

 Course identification code

 Assessment Task number

 Document title (if appropriate)

 Student name

 Date it was created

For example, BSBRSK401 AT2 Risk Identification Report Joan Smith 20/10/18

Additional Resources

You will be provided with the following resources you begin each Assessment Task.

Assessment Task 2

 Risk Management Policy and Procedures

 Risk Register

 Risk Identification Report Template

Assessment Task 3

 Training Survey Results

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Instructions

Each assessment task in this booklet consists of the following:

Assessment Task Cover Sheet

This must be filled out, signed and submitted together with your assessment responses.

If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.

If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit

the file.

The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will

be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your

assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your

assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per

your RTO’s re-assessment policy.

Depending on the task, this may include

 resubmitting incorrect answers to questions (such as short answer questions and case studies)

 resubmitting part or all of a project, depending on how the error impacts on the total outcome of the

task

 redoing a role play after being provided with appropriate feedback about your performance

 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily

completed the first time, after being provided with appropriate feedback.

Assessment Task Information

This gives you:

 a summary of the assessment task

 information on the resources to be used

 submission requirements

 re-submission opportunities if required

Assessment Task Instructions

These give questions to answer or tasks which are to be completed.

Your answers need to be typed up using software as indicated in the Assessment Task Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for your assessment

task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the unit identification

number, the task number, your name and the date.

Checklist

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

This will be used by your assessor to mark your assessment. Read through this as part of your preparation

before beginning the assessment task. It will give you a good idea of what your assessor will be looking for

when marking your responses.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Student Assessment Agreement

Make sure you read through the assessments in this booklet before you fill out and sign the agreement

below.

If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read the assessment requirements for this unit?  Yes  No

Do you understand the requirements of the assessments for this unit?  Yes  No

Do you agree to the way in which you are being assessed?  Yes  No

Do you have any specific needs that should be considered?  Yes  No

If so, explain these in the space below.

Do you understand your rights to re-assessment?  Yes  No

Do you understand your right to appeal the decisions made in an assessment?  Yes  No

Student name

Student number

Student signature

Date

Assessor name

Assessor signature

Date

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 1 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

Date

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 1: Written Questions

Task summary

This is an open book test, to be completed in the classroom.

A time limit of 1 hour to answer the questions is provided.

You need to answer all of the written questions correctly.

Your answers must be word processed and sent to the assessor as an email attachment.

Required

 Access to textbooks/other learning materials

 Computer and Microsoft Office

 Access to the internet

Timing

Your assessor will advise you of the due date of this assessment.

Submit

 Answers to all questions

Assessment criteria

All questions must be answered correctly in order for you to be assessed as having completed the task

satisfactorily.

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have

satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you

written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.

Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with

unfairly, or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any

part of this task or if you have any learning issues or needs that may hinder you when attempting any part of

the assessment.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell

you how you should answer the question. Use the definitions below to assist you to provide the type of

response expected.

Note that the following guidance is the minimum level of response required.

Analyse – when a question asks you to analyse something, you should do so in in detail, and identify

important points and key features. Generally, you are expected to write a response one or two paragraphs

long.

Compare – when a question asks you to compare something, you will need to show how two or more things

are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected

to write a response one or two paragraphs long.

Contrast – when a question asks you to contrast something, you will need to show how two or more things

are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write

a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out important issues or

features, and express some form of critical judgement. Generally, you are expected to write a response one

or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most noticeable qualities

or features. Generally, you are expected to write a response two or three sentences long.

Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments

for and against something. Generally, you are expected to write a response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”, where you should

provide a detailed response with key points and features and provide critical analysis. Generally, you are

expected to write a response one or two paragraphs long.

Explain – when a question asks you to explain something, you should make clear how or why something

happened or the way it is. Generally, you are expected to write a response two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to briefly describe

the required information. Generally, you are expected to write a response two or three sentences long.

List – when a question asks you to list something, this means that you are asked to briefly state information

in a list format.

Outline – when a question asks you to outline something, this means giving only the main points, Generally,

you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the

main points. Generally, you are expected to write a response a few sentences long.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 1 Instructions

Provide answers to all of the questions below:

1. Provide a definition of risk as identified in the Australia/New Zealand Standard for Risk

Management (AS/NZS ISO 31000:2009).

2. Explain the purpose of Australia/New Zealand Standard for Risk Management (AS/NZS ISO

31000:2009) and identify the key principles underlying this risk management standard.

3. Outline at least five benefits of risk management.

4. Outline three general areas of risk for a business.

5. Outline three examples of tools or techniques that could be used to identify risks as part of a

risk assessment process.

6. Outline three sources of information that can be used to gather information on potential risks

within the workplace.

7. Outline the key steps involved in a risk management process.

8. Explain five options for controlling risk.

9. Outline five ways in which an organisation can minimise risk.

10. Outline the requirement under WHS legislation to manage risks.

11. Outline the purpose of auditing risk within an organisation.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 1 Checklist

Student’s name:

Did the student provide a sufficient and

clear answer that addresses the

suggested answer for the following?

Completed

successfully Comments

Yes No

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 2 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

Date

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 2: Risk identification and analysis project

Task summary

This assessment task requires you, in the role of Operations Team Leader at NatureCare Products, to

identify, analyse and evaluate human resources risks associated with establishing new retail outlets for the

company. This will involve identifying risks and then meeting with the CEO to consult on the risks you have

identified. Following this, you are required to document risks and control measures in a risk register.

This assessment is to be completed in the simulated work environment in the RTO.

Required

 Computer and Microsoft Office

 Access to the internet for research and to access publications about risk management standards

such as:

http://www.finance.gov.au/sites/default/files/COV_216905_Risk_Management_Fact_Sheet_FA3_23

082010_0.pdf

 Risk Management Policy and Procedures

 Risk Register Template

 Risk Identification Report Template

 Space for a meeting

 Roleplay participant

Timing

Your assessor will advise you of the due date of these submissions.

Submit

 Email with risk identification report attached.

 Email with completed risk register attached.

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all

of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete

further assessment to demonstrate competence.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have

satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you

written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.

Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with

unfairly, or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any

part of this task or if you have any learning issues or needs that may hinder you when attempting any part of

the assessment.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 2 Instructions

Carefully read the following:

NatureCare Products is an Australian company based in Brisbane. The company commenced business in

1996 and manufactures and eco-friendly, high quality beauty skin care products. The business was

established to cater for a growing demand for skin products that contain eco-friendly and natural ingredients.

There is also an emphasis on eco-friendly packaging.

The company sells its products in health food shops across the country, as well as on-line through its own

web site. The company targets customers that want high quality, eco-friendly products. Market research has

identified that around 70% of customers are professional women aged 25 to 55.

The company currently has a small range of products that include:

 Cleansing creams to soothe skin during make-up removal. Primary ingredients include Shea butter

to nourish the skin and plants extracts that are also rich in essential oils with regenerating and anti-

inflammatory properties. This product will be for delicate and mature skins and could also be used

as a baby cream.

 Multi Protection Day Moisturizing Creams for dry to normal skin types that help protect the skin

during the day and includes Shea butter and extracts from fragile green algae that provides

hydrating and protective properties.

 Regenerating facial scrub to clean off dead skin cells to promote regeneration of healthy new

cells. This product will be used for most skin types.

The strategic objectives of the company are to increase market share by 20% At a recent board meeting the

two company shareholders and the CEO discussed options for expanding the business and have decided to

establish a chain of retail outlets in central Sydney, Brisbane and Melbourne within the next six months.

The company is also currently developing more products focusing on a range of products to meet particular

skin needs rather than a one-size fits all. The new products are timed to be ready for sale at the same time

as the opening of the new retail outlets.

As part of the expansion planning process, the CEO has asked each team leader to identify risks associated

with their area.

As the Operations Team Leader (reporting to the General Manager) with responsibility for human resources,

it is your responsibility to identify human resources risks associated with the expansion of the company.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Complete the following activities:

1. Write a Risk Identification Report.

Review the scenario information, as well as the Risk Management Policy and Procedures. Then

develop an initial list of risks, based on the process outlined in the Policy and Procedures to

discuss at a meeting with your Manager (your assessor).

You are required to document all human resources risks associated with the expansion. As a

guide, this should be between 6 to 10 risks.

As set out in the Policy and Procedures, develop a short report on the context for the risk

management process as well as the risks you have identified. For each of the risks that you

identify, suggest potential treatment measures for discussion, including the strengths and

weaknesses of measures of each for discussion at the meeting.

Use the Risk Identification Report Template to guide your work.

As you are also required to consider not only risks in your own area, but also to identify at least

one risk associated with the expansion to the business as a whole. You will need to discuss this

at the meeting with your Manager so that you can be referred to the relevant area.

Prior to the meeting, review also the Risk Register that you will need to complete and familiarize

yourself with risk assessment, including assessing the severity and likelihood of a risk, and

overall risk rating.

2. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should introduce and summarise the contents of the attachment.

Attach your risk identification report to the email.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

3. Participate in a meeting with your manager (your assessor).

At the meeting, go through each of the risks that you have identified, as well as the questions

you considered to identify the risks.

In addition, advise your manager of the additional general business risk(s) that you identified to

inform the overall risk management process for the expansion.

Discuss the likelihood and the severity of each risk, and its overall risk rating as set out in the

Risk Register.

Discuss also possible treatments for each risk. For each treatment, identify and discuss their

strengths and weaknesses asset out in your report.

Agree on risks that need to be documented in the Risk Register as set out in the Policy and

Procedures, as well as actions (treatment control measures) that should be taken for each risk.

During the discussion with your manager, be sure to identify any risks that are beyond your own

area of responsibility, and refer these to your manager.

During the meeting, you will need to demonstrate effective communication skills including:

 Asking questions to seek ideas and opinions

 Responding to questions about risk management activities

 Use of active listening techniques to confirm and clarify understanding

4. Complete the Risk Register.

Use the Risk Register Template to guide your work.

Your Risk Register should include the following:

 Documenting all of the risks as discussed at your meeting.

 Including an analysis of each risk including the likelihood of the risk occurring, as well as the

severity of the risk should it occur, as well as an overall risk rating.

 Documenting risk control measures.

 Document actions for each identified risk including:

 A risk action plan that sets out for each risk including:

o Risk description

o Impact of risk

o Recommended actions

o Resource requirements

o Timelines

o Responsibilities

o Monitoring processes

5. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should introduce and summarise the contents of the attachment.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Attach your Risk Register to the email.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 2 Checklist

Student’s name:

Did the student:

Completed

successfully Comments

Yes No

Correctly identify and report on the context of the risk

management process?

Identify and report on all possible human resources

risks associated with the expansion considering

questions included in the risk management policy and

procedure?

Provide a risk identification report as set out in the Risk

Management Policy and Procedures?

In the meeting, discuss and analyse risks with their

Manager?

In the meeting, discuss and analyse control methods,

including the strengths and weaknesses of each with

their manager?

In the meeting, identify and discuss relevant risks

associated with the business expansion generally, and

refer these to their Manager?

Assess the severity and likelihood of each human

resources risk and overall rating and record in the risk

register?

At the meeting, demonstrate effective communication

skills, including questioning and active listening?

Submit a completed risk register that fulfils

requirements?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Student’s name:

Did the student:

Completed

successfully Comments

Yes No

Date

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 3 Cover Sheet

Student Declaration

To be filled out and submitted with assessment responses

 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded

with any other student(s).

 I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against

me according to the process explained to me.

 I have correctly referenced all resources and reference texts throughout these assessment tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration

 I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.

 I would like to appeal this assessment decision.

Student signature

Date

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 3: Risk treatment implementation and

evaluation project

Task summary

This assessment task requires you to implement, as well as evaluate a control measure that you identified

for a risk from Assessment Task 2.

This assessment is to be completed in the simulated work environment in the RTO.

Required

 Computer and Microsoft Office

 Access to the internet for research

 Training Survey Results

Timing

Your assessor will advise you of the due date of these submissions.

Submit

 Email with training options report attached.

 Email informing staff members of the training being offered.

 Email with training effectiveness report attached.

 Email identifying at least two further risk control measures.

 Email identifying improvements to your own area.

Assessment criteria

For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all

of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete

further assessment to demonstrate competence.

Re-submission opportunities

You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have

satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you

written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.

Re-assessment attempt(s) will be arranged at a later time and date.

You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with

unfairly, or have other appropriate grounds for an appeal.

You are encouraged to consult with the assessor prior to attempting this task if you do not understand any

part of this task or if you have any learning issues or needs that may hinder you when attempting any part of

the assessment.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 28 of 33

BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 3 Instructions

Carefully read the following:

Assume that one of the risks that you identified in your risk management plan was the inability to attract

sufficiently qualified and knowledgeable staff to manage the new retail stores, and that the risk

treatment identified is to invest in the training and development of existing staff to fulfil this role, at least

in the short term.

It has been identified that at least two of the existing customer service representatives are interested in

taking on this new role. Neither of the two customer service representatives have managerial skills nor

knowledge, but they both have excellent company and product knowledge, as well as customer service

skills.

Complete the following activities:

1. Develop a training options report.

Review the case study information, then research a range of potential training options for the

customer service representatives, including both on and off the job options. Identify at least

three suitable options.

Then develop a short report for the CEO (your assessor), outlining your recommended option(s)

for the training, including a rationale for your recommendation(s). Include the details of each

recommended training option, including a summary of the training to be provided and outcomes,

location, costs and duration as applicable. If you have recommended on the job options you will

need to outline a plan for undertaking this form of training.

As a guide, your report should be 1 to 2 pages long.

2. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should introduce and summarise the contents of the attachment, and seek their feedback and

approval to move forward with the project.

Attach your training options report to the email.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

3. Send an email to the two staff members (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should provide details of the training options researched, so that the staff understand the

training that they need to participate in.

All details should be provided, including timing, location, and duration.

4. Write a training effectiveness report.

Assume that a staff survey has been sent to the two members of staff completing the training.

Review and analyse the Training Survey Results.

Based on your review and analysis, comment on the effectiveness of the training undertaken by

the staff members to date and your recommendations for any further actions.

Note that the measure of success of this initiative was identified as being that the staff will have

successfully completed training and feel able to step into the new roles. You should therefore

also comment on the effectiveness of the measure in this regard.

Your training evaluation report should be between half a page and a page long.

5. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should introduce and summarise the contents of the attachment, and seek their feedback and

approval to move forward with the project.

Attach your training effectiveness report to the email.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Carefully read the following:

It is one year later, and the retail stores are now established in Brisbane, Sydney and Melbourne. Each

store employs a Manager, 2 full-time retail assistants and several casual staff.

Due to the increase in the number of staff, a Recruitment, Selection and Induction Policy and Procedures

has been put in place. However, other human resources systems, such as performance management, have

not yet been put in place.

Both of the original customer service officers who trained up to be manager have left the company. In

addition, a further two managers were employed and have also left. The reasons cited by staff for leaving

are as follows:

 I was given initial training but I felt I needed ongoing professional development to do my job well

which I didn’t get.

 The pay wasn’t enough for the job. I was employed as a customer service officer and only got a

small pay rise to take on the manager job.

 Too little pay for too much work.

 Not enough guidance from senior management about the expectations of the job.

6. Send an email to the CEO (your assessor).

Based on the above case study information, send a short email to the CEO, outlining the

situation.

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should and identify at least two further risk control measures which you believe should be put

in place.

7. Assist with auditing of risk in own area.

Assume that you have been asked to provide input on the NatureCare Products risk

management process that you undertook.

Research best practice risk management processes and identify at least one area of the

process you participated in that could be improved.

8. Send an email to the CEO (your assessor).

The text of the email should be in grammatically correct English, written in an appropriate (polite,

business-like) style.

It should identify at least one area of the process you participated in that could be improved.

The email text should also identify whether there are specific procedures for the provision of

training to staff on risk management.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

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BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

It should list any changes that would you recommend to the risk management process.

Australian Training School trading as Southern Academy of Business and Technology

Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E BSBRSK401 Identify risk and apply risk management processes

Student Assessment Tasks.

Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 33 of 33

BSBRSK401 Identify risk and apply risk management processes Student Assessment Tasks

Assessment Task 3 Checklist

Student’s name:

Did the student:

Completed

successfully Comments

Yes No

Implement treatment plans by identifying

in the email to the CEO suitable training

options for the customer service officers?

Review and report on implemented

treatments against identified measures of

success?

Report on ongoing management of

human resources?

Assist with auditing of risk in own area?

Task Outcome: Satisfactory  Not Satisfactory 

Assessor signature

Assessor name

Date