task
Binita12
BSBREL401StudentAssessmentTasks2.pdf
Student Assessment Tasks
BSBREL401 Establish networks
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Table of Contents
Table of Contents 2
Assessment Information 3
Assessment Instructions 6
Student Assessment Agreement 8
Assessment Task 1 Cover Sheet 10
Assessment Task 1: Written Questions 12
Assessment Task 1 Instructions 15
Assessment Task 1 Checklist 17
Assessment Task 2 Cover Sheet 18
Assessment Task 2: Networking project 20
Assessment Task 2 Instructions 22
Assessment Task 2 Checklist 25
Assessment Task 3 Cover Sheet 27
Assessment Task 3: Business promotion project 29
Assessment Task 3 Instructions 30
Assessment Task 3 Checklist 31
Assessment Task 4 Cover Sheet 32
Assessment Task 4: Business negotiation project 34
Assessment Task 4 Instructions 35
Assessment Task 4 Checklist 37
Assessment Task 5 Cover Sheet 38
Assessment Task 5: Promotional activities feedback 40
Assessment Task 5 Instructions 41
Assessment Task 5 Checklist 42
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Information
The assessment tasks for BSBREL401 Establish networks are included in this Student Assessment Tasks
booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, the student must complete all of the assessment tasks
satisfactorily.
Assessment Plan
Assessment Task Overview
1. Written Questions Students must correctly answer all written questions.
2. Networking Project Students must identify and report on business networks as
well as participate in and report on a networking opportunity.
3. Business promotion project Students must prepare for, and participate in, a speed-
networking event to promote a business of their choice and
network with others.
4. Business negotiation project Students must negotiate a successful outcome on behalf of
the business, as well as identify an appropriate solution to a
difficult business situation.
5. Promotional activities review Students must review and report on improvements to
promotional activities.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement. Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt
with unfairly or have other appropriate grounds for an appeal.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Naming electronic documents
Students are directed to name documents logically.
Each should include:
Course identification code
Assessment Task number
Document title (if appropriate)
Student name
Date it was created
For example, BSBREL401 AT2 Networking Plan Joan Smith 20/04/17
Additional Resources
The following resources will be given to you before you begin each Assessment Task.
Assessment Task 2
Networking Plan Template
Networking Plan Template
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit
the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.
Depending on the task, this may include
resubmitting incorrect answers to questions (such as short answer questions and case studies)
resubmitting part or all of a project, depending on how the error impacts on the total outcome of the
task
redoing a role play after being provided with appropriate feedback about your performance
being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
a summary of the assessment task
information on the resources to be used
submission requirements
re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit? Yes No
Do you understand the requirements of the assessments for this unit? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any specific needs that should be considered? Yes No
If so, explain these in the space below.
Do you understand your rights to re-assessment? Yes No
Do you understand your right to appeal the decisions made in an assessment? Yes No
Student name
Student number
Student signature
Date
Assessor name
Assessor signature
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBREL401 Establish networks Student Assessment Tasks
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 1: Written Questions
Task summary
This is an open book test.to be completed in the classroom.
A time limit of 1 hour to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
Access to textbooks/other learning materials
Computer and Microsoft Office
Access to the internet
Timing
Your assessor will advise you of the due date of this submission.
Submit
Answers to all questions
Assessment criteria
All questions must be answered correctly in order for a student to be assessed as having completed
the task satisfactorily.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt
with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them when
attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell
you how you should answer the question. Use the definitions below to assist you to provide the type of
response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or
features, and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments
for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Explain the concept of networking and discuss at least five benefits of networking.
2. Identify and briefly describe at least three ways that an employee could use to establish and
maintain business relationships in order to develop business opportunities
3. Explain formal and informal business networks and give an example of each.
4. Using the Internet, identify an association or network in your state or territory that a Manager
may wish to join to develop business networks. Write down the name of the association or
network, its purpose and at least one benefit of joining the association.
5. List four characteristics of an effective business negotiator. For each characteristic, explain why
this is important for effective business negotiation.
6. Briefly explain the concept of a win-win negotiation.
7. List three factors that would make a negotiation more likely to succeed.
8. Briefly discuss three effective conflict resolution techniques that you could use when dealing
with a difficult client or customer.
9. List four ways to build positive relationships within a workplace
10. Explain the purpose of a relationship management plan and how it can assist in developing and
maintaining business relationships.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
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BSBREL401 Establish networks Student Assessment Tasks
11. List three ways of getting feedback on the effectiveness of promotional activities.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient and
clear answer that addresses the
suggested answer for the following?
Satisfactory
performance Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Task Outcome: Satisfactory Not Satisfactory
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 2: Networking project
Task summary
This assessment task requires you to assume that you are a Manager and to plan networking opportunities
for yourself for the upcoming 12 months, as well as participate in a networking opportunity. You are also
required to provide a short report on promotional activities for a case study business.
Required
Computer and Microsoft Office
Access to the internet for research
Networking Plan Template
Networking Report Template
Timing
The assessor will advise you of the due date of this submission.
Submit
Email to your assessor with the following attached:
o Networking Plan
o Networking Report
o Promotional Activities Report
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed they will be asked to
complete further assessment to demonstrate competence.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt
with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them when
attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 21 of 42
BSBREL401 Establish networks Student Assessment Tasks
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 2 Instructions
Complete the following activities:
1. Identify networks
Research at least three networks that may be relevant to yourself in the role of a Manager for
any company. This could be an association for managers or a local business network. It could
also be a Facebook Group set up specifically for managers. You will record these
networks/events in the next part of the assessment.
For each of the networks that you have selected, identify events provided by the network over
the next 12 months. Identify at least 4 events that are of interest to you in the role of a Manager
and that would be of benefit to the team and/or company.
Bear in mind that when you complete your networking plan, one of the opportunities that you
identify must be a networking opportunity that you participate in and report on as part of this
assessment task. This networking opportunity can be something as simple as identifying and
reviewing a relevant LinkedIn group or participating in a free webinar.
Make notes to use in your networking plan.
Networks could include, but are not limited to:
Local chamber of commerce relevant to the student’s location, peak bodies such as the
Australian Institute of Management, social media networks, such as LinkedIn.
2. Develop a networking plan
Complete the Networking Plan Template provided by your assessor for the next 12 months. You
will need to complete the plan in full to show the details of the networking events you have
identified are relevant to the role of Manager.
The plan should show full details of the event, including the name of the event, where it will be
held, date and time and the cost of the event. You should also provide a brief description of the
expected value and benefit to yourself (in the role of Manager), as well as for the team of staff
that you are responsible for.
3. Write a Networking report
Participate in and report on a networking opportunity that you identified in your plan.
Complete the Networking Report Template. The template requires you to provide a summary of
the networking opportunity and key benefits, as well as details of who attended the networking
opportunity.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Carefully read the following information:
Football Equip is an online company selling football supplies and equipment through its web site to
customers across Australia. Football Equip prides itself on quality products and excellent customer service
which is reflected in its organisational vision and mission statement.
The company has been operating for six months and up to now the only form of marketing conducted by the
company is through having a web site presence and SEO optimisation. The company gets most of its
business through word of mouth referrals from existing customers and repeat business.
4. Write a promotional activities report
You are required to identify and develop ways to improve promotional activities for the company
as outlined above.
Then, based on your review, develop a short report that you can present to the CEO of the
company. Your report should be professionally presented and be clear and concise, as well as
error free. It should be approximately one page.
You should complete all of the following activities to develop your report.
a. Identify and report on at least two information sources about promotional strategies/activities
that can be used by businesses.
b. Review the information in the web sites you have identified to identify:
The range of promotional strategies/activities that can be employed by businesses, you
must identify at least five.
Advantages and disadvantages of each of the promotional strategies/activities you have
identified.
Ways of evaluating the effectiveness of promotional strategies/activities.
Promotional activities/strategies that can be undertaken by the business (at least five) and
the advantages and disadvantages of each
Details of the web sites used to research promotional strategies/activities as a source of
information for the business to use.
5. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment, and seek their feedback and
approval to move forward with the project.
Attach the following to the email:
Networking Plan
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Networking Report
Promotional Activities Report
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 2 Checklist
Student’s name:
Did the student:
Completed
successfully Comments
Yes No
Identify relevant networks and document these
in the networking plan?
Identify and report on relevant business
networks including:
Organisation name and contact details including telephone and email.
The services offered by the networking organisation.
The costs involved in joining the networking organisation.
Network benefits
Details of at least two upcoming events of interest
Any other relevant information.
Identify the value and benefits of the networks
to self and team and document these in the
networking plan?
Plan networking opportunities for the upcoming
12 months to ensure the development and
maintenance of effective workplace
relationships?
Participate in a networking event to build
workplace relationships: and report on benefits
to self and team?
Identify and report on suitable promotional
activities/strategies and advantages and
disadvantages of each?
Task Outcome: Satisfactory Not Satisfactory
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 3 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 3: Business promotion project
Task summary
This assessment task requires you to prepare for and participate in a role-play speed-networking event for a
business of your choice with the aim of developing networks and promoting the business.
This assessment is to be completed in the simulated work environment in your RTO.
Required
Computer and Microsoft Office
Access to the internet for research
Speed-networking participants (your assessor and other students)
Speed-networking space
Timing
The assessor will advise you of the due date of this submission.
Submit
You do not have to submit anything for this task as you will be observed by your assessor participating in
the speed-networking event.
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed they will be asked to
complete further assessment to demonstrate competence.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt
with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them when
attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 3 Instructions
Complete the following activities:
1. Prepare for a speed-networking event.
Choose a company that you would be interested in working for, as well as a job role within that
company. The role you choose should be at a managerial level, such as a Marketing Manager
or Human Resources Manager. You will need to be able to access enough information to be
able to deliver a 2-minute pitch about the job role and company’s products and services.
Assume that you have decided to attend a speed-networking event to network with other
professionals to build relationships and to promote the business (without direct selling). The
format for the speed-networking event is that each person has 2 minutes to present key
information, so decide on what is the most effective information to present.
Your presentation/pitch should include:
Your name (use your own name)
Job title and brief description of role
Company name and location
Description of products/services offered by the company
Who are your clients/customers?
What makes your company stand out from its competitors?
Reasons for attending the networking event?
2. Present at the speed-networking event
As you will be participating in a speed-networking event with other students also completing this
assessment, you will complete your speed networking presentation more than once. Your
assessor will observe you at least once during the speed-networking event.
After your 2-minute pitch, the other student will also have up to 2 minutes to ask you questions.
During the presentation, demonstrate effective communication skills including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding
Demonstration of these skills will ensure that you build the trust and confidence of those you are
presenting to.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 3 Checklist
Student’s name:
Did the student:
Completed
successfully Comments
Yes No
Prepare for, and participate in, the speed networking event,
giving:
Student’s name
Job title and brief description of role
Company name and location
Description of products/services offered by the company
Clients/customers?
What makes the company stand out from its competitors?
Reasons for attending the networking event?
Promote the business through a clear explanation of the
business and services offered at the speed-networking event?
Demonstrate effective interpersonal and communication skills
to build trust and confidence including:
Speaking clearly and concisely
Using non-verbal communication to assist with understanding
Asking questions to identify required information
Responding to questions as required
Using active listening techniques to confirm understanding
Task Outcome: Satisfactory Not Satisfactory
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 4 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 33 of 42
BSBREL401 Establish networks Student Assessment Tasks
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 34 of 42
BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 4: Business negotiation project
Task summary
This assessment task requires you to use your negotiation skills to ensure a positive outcome for a business
based on the scenario information provided to you.
This assessment is to be completed in the simulated work environment in your RTO.
Required
Computer and Microsoft Office
Access to the internet for research
Timing
The assessor will advise you of the due date of this submission.
Submit
Two emails to Jack Sharp (your assessor).
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed they will be asked to
complete further assessment to demonstrate competence.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt
with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them when
attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 35 of 42
BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 4 Instructions
Carefully read the following:
David recently attended a speed-networking event to promote his business coaching services and to build
relationships with potential clients. David has been running his business coaching services business for
approximately 2 years and has built a good client base. However, after 2 years, David felt it was time to do
some networking to build awareness of his services, as well as to find out more about services offered by
other businesses and their needs. Hence his attendance at the speed networking event.
David sees the services he offers as high quality, effective services. In the past, he has been approached by
potential clients and asked to offer discounts. However, David feels that this undermines the quality of the
service and thus although he may potentially lose a client, he does not offer discounts. David has great
confidence that any client using his services will grow their business and always likes to advise potential
clients of this.
Following the speed networking event, David receives the following email:
Hi David
It was great to meet you at the speed-networking event last week. I was really impressed with the services
that your company offers and would like to book in for a face-to-face, one off business coaching session. I
have checked the price on your web site of the one-off session and saw that it is $1,500 plus GST.
At the moment, my cash flow is a bit low so I am wondering if you would be able to offer me a discounted
service, especially as we have not met each other. I am hoping that you can provide the service at 50% of
the price i.e. $750 plus GST. I might have a range of other people I can recommend to you too.
Please let me know as soon as possible.
Kind Regards
Jack Sharp
Complete the following activities:
1. Write and send an email in the role of David.
Based on the scenario information, prepare an email to Jack with an appropriate response.
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
Your reply must be polite and courteous and seek to build the relationship with Jack, despite the
fact that you do not offer discounts.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 36 of 42
BSBREL401 Establish networks Student Assessment Tasks
Now read the following:
In the end, Jack decided to sign up to David’s business coaching services. Any client who signs up to
David’s services signs an agreement for services on the following basis:
While business coaching services are designed to empower clients and improve business
outcomes, there can be no guarantee about anticipated outcomes on the client’s behalf.
Refunds will not be given for services already provided.
Jack signed the agreement before beginning the business coaching services
Note also that while David does not provide refunds, he will generally offer a client $50 discount off the next
service they take up if the clients express dissatisfaction in any way.
It is now six months later, and David receives the following email from Jack.
Hi David
I hope you are well.
I’m just writing to let you know that despite the business coaching I received from you, plus the business
plan you developed for me, I haven’t had any results in the form of increased sales or customers.
I am writing to request my money back in full.
Thanks, Jack
2. Write and send an email in the role of David.
Based on your review of the scenario information, prepare a further email to Jack with an
appropriate response.
Your reply must be polite and courteous, show empathy and seek to resolve the situation
through an appropriate solution.
This will also demonstrate your ability to build trust with clients.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 37 of 42
BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 4 Checklist
Student’s name:
Did the student:
Completed
successfully Comments
Yes No
Develop emails in clear and concise English to
facilitate customer understanding?
Identify a solution to the problem as per the
scenario information and communicate solution to
the customer?
In the email demonstrate empathy and willingness
to compromise in order to build customer’s trust?
Task Outcome: Satisfactory Not Satisfactory
Assessor signature
Assessor name
Date
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 5 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I If I am found to have plagiarised, cheated or colluded, action will be taken against
me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
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BSBREL401 Establish networks Student Assessment Tasks
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 40 of 42
BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 5: Promotional activities feedback
Task summary
For this assessment task, you are required to complete a short report about improving promotional activities
based on feedback gained.
Required
Computer and Microsoft Office
Access to the internet for research
Timing
These activities will be completed at a time and date agreed on with your assessor.
Write in the assessment dates below as advised by your assessor:
Submit
Email to your assessor with your promotional activities improvement report attached.
Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed they will be asked to
complete further assessment to demonstrate competence.
Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed your assessor will explain why and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
Students have the right to appeal the outcome of assessment decisions if they feel they have been dealt
with unfairly or have other appropriate grounds for an appeal.
Students are encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder them when
attempting any part of the assessment.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 41 of 42
BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 5 Instructions
Carefully read the following:
A small business coaching services company recently established a web site in order to grow its business.
Up to this point all business referrals were through word of mouth. However, due to the demand for
services, the owner of the business has employed another business coach and is seeking to promote
services through establishing a web site.
The owner has also recently published a book about key elements of managing a small business. The book
is advertised on the web site but so far sales data indicates that only 5 copies have been sold in 3 months
which based on the annual target is a short fall of 20 books No other promotion of the book is occurring.
After the implementation of the new web site, the situation for the company six months later is as follows:
Sales have increased by 10% in the first six months of the web site being launched. However, the
overall desired increase for the year is 20%.
The web site has an email contact, and the company is receiving at least 30 emails a week with a
range of questions about the services. As there are only two staff members, answering all the
emails, there are often delays in answering enquiries, by which time some customers have already
signed up to another business.
While sales are increasing, a short customer survey indicates that consumers are unable to
differentiate the company from other companies offering similar services.
Complete the following activities:
1. Write a promotional activities improvement report.
Based on the feedback in the scenario information, develop a short report on improvements to
promotional activities for the company.
Your report should be approximately 200 to 300 words, written in clear and concise English, and
include a summary of the promotional outcomes achieved as par the scenario information, as
well as your recommendations for improvements.
2. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment, and seek their feedback and
approval to move forward with the project.
Attach your promotional activities improvement report to the email.
Australian Training School trading as Southern Academy of Business and Technology
Level 1 and 4 Bathurst Street Sydney NSW 2000 | Phone: 1300 852 205 | RTO Code: 31595 | CRICOS Provider Code: 03602E
BSBREL401 Establish networks Student Assessment Tasks
Version : 2.0 Last Updated : 07 May 2018 Next Update: 07 May 2019 Page 42 of 42
BSBREL401 Establish networks Student Assessment Tasks
Assessment Task 5 Checklist
Student’s name:
Did the student:
Completed
successfully Comments
Yes No
Recommend improvements to
promotional activities based on the
scenario information?
Provide recommendations in clear and
concise English?
Task Outcome: Satisfactory Not Satisfactory
Assessor signature
Assessor name
Date
