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BSBPMG522LearnerWorkbookV217.01.19.docx

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BSBPMG522

Undertake project work

Learner Workbook

Table of Contents

Table of Contents 2

Candidate Details 3

Assessment – BSBPMG522: Undertake project work. 3

Competency Record to be completed by Assessor 4

Observation/Demonstration 5

Activities 7

Activity 1A 7

Activity 1B 8

Activity 1C 9

Activity 1D 10

Activity 2A 11

Activity 2B 12

Activity 2C 13

Activity 2D 14

Activity 2E 15

Activity 3A 16

Activity 3B 17

Activity 3C 18

Activity 3D 20

Activity 3E 21

Activity 4A 22

Activity 5A 23

Project 24

Major Activity 26

Observation/Demonstration

Throughout this unit, you will be expected to show your competency of the elements through observations or demonstrations. Your instructor will have a list of demonstrations you must complete or tasks to be observed. The observations and demonstrations will be completed as well as the activities found in this workbook. An explanation of demonstrations and observations:

Demonstration is off-the-job

A demonstration will require:

· Performing a skill or task that is asked of you

· Undertaking a simulation exercise

Observation is on-the-job

The observation will usually require:

· Performing a work based skill or task

· Interaction with colleagues and/or customers

Your instructor will inform you of which one of the above they would like you to do. The demonstration/observation will cover one of the unit’s elements.

The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Your instructor will ensure you are provided with the correct equipment and/or materials to complete the task. They will also inform you of how long you have to complete the task.

You should be able to demonstrate you can:

· Define project

· Develop project plan

· Administer and monitor project

· Finalise project

· Review project.

You should also demonstrate the following skills:

· Reading

· Writing

· Numeracy

· Oral communication

· Navigate the world of work

· Interact with others

· Get the work done

Activities

Activity 1A

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to access project scope and other relevant documentation and define project stakeholders

Activity

The local City Council want to stage a free family fun day at the local city Botanic Gardens to celebrate its 25th Birthday.

Who would you list as the stakeholders?

Activity 1B

Estimated Time

45 Minutes

Objective

To provide you with an opportunity to seek clarification from delegating authority of issues related to project and project parameters

Activity

Using the examples provided of the types of parameters you may need to consider when seeking clarification from a delegating authority for issues related to the project, detail briefly your thoughts and suggestions on the impact of these:

· Project finances or budget

· Procurement requirements associated with project

· Scope of project

· Integration of project within organisation

· Legislative and quality standards

· Physical, human and technical resources available or required for project

· Reporting requirements

· Risks associated with project, including WHS

· Time lines.

Activity 1C

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to identify limits of own responsibility and reporting requirements and clarify relationship of project to other projects and to the organisation's objectives

Case Study

Are there other projects that have occurred previously that would help you better understand the strategic objectives?

· If so, what are they?

· Are you able to access them?

· How do they compare with the current proposed project?

· How can you relate such key items as cost, feasibility, and so forth?

Refer to a workplace example if possible.

Activity 1D

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to determine and access available resources to undertake project

Activity

Using your workplace as the source of a project, complete the initial details in this suggested example.

The Broad Scope Definition template is a tool that can be used with key stakeholders to clearly define the logical boundaries of the project. Be sure to note any requirements that are out of scope to achieve absolute clarity about what is and is not covered by this project and to avoid the potential for problems later

Name of project

In Scope

Out of Scope (Exclusions)

Assumptions

Constraints

These are items that you are definitely going to deliver / manage

These are items that you are not responsible for – the assumption is that someone else will do them. Exclusions are things that don’t form part of your project, but influence on whether or not you can successfully achieve your objective

Knowledge about the project that is taken as being true or correct for the purposes of project planning. Assumptions are circumstances and events that need to occur for the project to be successful, but are outside the total control of the project team

Known restrictions. These could include any restrictions in start/finish date, time, deliverable or milestone dates, budget limitations, resourcing limits, vendor restraints, etc.

Your project details

Activity 2A

Estimated Time

40 Minutes

Objective

To provide you with an opportunity to develop project plan in line with the project parameters and identify and access appropriate project management tools

Activity

Using your workplace as a reference, in groups or as directed by the instructor, develop a project plan outline using a suitable tool, either from the examples provided or using what is provided by your workplace.

You should address:

· Timelines

· Work structure

· Responsibilities

· Parameters

And describe the project management system used:

Activity 2B

Estimated Time

40 Minutes

Objective

To provide you with an opportunity to formulate risk management plan for project, including Work Health and Safety (WHS)

Activity

Conduct a WHS audit.

In groups, or as directed by the instructor, using a project plan example or one from your workplace address the issues below as it relates to your project WHS assessment.

Answers will vary depending on group, so a discussion once complete will help to share ideas and knowledge

Workplace activity

1. Design a simple project WHS reporting and monitoring check list

2. Describe how the project director/manager will investigate serious WHS breaches or incidents

3. Describe safe work procedures that are specific to you project

4. Describe at least FOUR (4) project KPI's that may have impact on WHS performance parameters

Activity 2C

Estimated Time

40 Minutes

Objective

To provide you with an opportunity to develop and approve project budget

Activity

In groups, or as directed by the instructor and using a project from your workplace, address the issues below as it relates to developing and planning for approval of a project budget. Use as an example the base structure of an existing workplace project but avoid simply duplicating that budget!

1. Demonstrate your budget knowledge:

· Estimate team hours required to complete each task

· Describe applicable overhead costs as a percentage of those direct labour costs

· Estimate other direct costs (such as consultants, printing etc)

· Describe appropriate contingency costs and why

1. Detail how much you have to spend

2. Detail what project expenses are mandatory or most important

3. How would you go about obtaining prices and quotes for expenses

Activity 2D

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to consult team members and take their views into account in planning the project

Activity

In groups, or as directed by the instructor, conduct this activity by asking the team members questions about project time constraints for an example project.

· Obtain the information from your team based on a project of your choice.

Issue: time constraints.

Workplace activity

· Meet with the team members who identify their specific roles and who will be working with you to begin to build a preliminary schedule

· Ask the team members what it takes in time and effort to get their respective tasks completed.

· Compare the information you have against the deadline provided.

· Ask your team if it is possible at all to shorten those timeframes

· Gather all the necessary data from your team as to what it takes to complete those tasks.

Activity 2E

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to finalise project plan and gain necessary approvals to commence project according to documented plan

Activity

1. Describe what experiences you have encountered in gaining the necessary approvals to commence a project?

2. How did you overcome any approval obstacles?

3. What were the methods you used in seeking approvals?

Answer in relation to an identified project example.

Activity 3A

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to take action to ensure project team members are clear about their responsibilities and the project requirements and provide support for project team members, especially with regard to specific needs, to ensure that the quality of the expected outcomes of the project and documented time lines are met

Activity

Using a workplace example of a recent or current project, detail your findings on how you experienced it as a team member or how you handled it as a project manager using the following examples provided:

1. Take action to ensure project team members are clear about their responsibilities and the project requirements

2. Provide support for project team members, especially with regard to specific needs, to ensure that the quality of the expected outcomes of the project and documented time lines are met

Activity 3B

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to establish and maintain required record keeping systems throughout the project

Activity

Using a workplace example of a recent or current project, detail how you experienced maintaining required record keeping systems throughout the project as a team member or how you handled it as a project manager, using the performance criteria just addressed.

Provide examples and suggestions used in your workplace.

Activity 3C

Estimated Time

40 Minutes

Objective

To provide you with an opportunity to implement and monitor plans for managing project finances, resources and quality

Activity

Suggest further comments to these steps for implementing and monitoring plans for managing project finances.

Implement Steps

Monitor Actions

Your Comments

Communicate what needs to be done and by what deadline

Assign the work by breaking down the tasks into smaller and more manageable pieces.

Consider a variety of expense alternatives

Develop and agree on the project budget plan.

Choosing suppliers and contracts for goods or services

Base decisions on either company policy or what is best to deliver on project time as well as price.

Prepare timeline and sequence of activities

Use a prepared schedule to manage the overall project to ensure its timely completion.

Outline clear expectations for the project team and other human resources

Project teams are only temporary so select team members based on their technical skills.

Their individual and collective performance will impact on the financial resources and outcome.

Identify as many potential financial risks as applies

Manage or minimise each one, large or small

· Routinely monitor and re-evaluate significant risks as the project continues

Keep all project stakeholders informed and up-to-date

Issue performance reports, status changes, and other project documents

Forecasting costs

Delivering on time and on budget is the expectation.

Include extra funds in the budget

Activity 3D

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to complete and forward project reports as required to stakeholders and undertake risk management as required to ensure project outcomes are met

Activity

In groups, or as directed by the instructor, and using a project from within your workplace conduct a risk assessment using the session notes and discussions just held.

It is required to address the following:

1. External/strategic context

2. Internal/organisational context

3. Risk management context

Activity 3E

Estimated Time

30 Minutes

Objective

To provide you with an opportunity to achieve project deliverables

Activity

Discuss in groups, or as directed by the instructor, your experiences in the workplace on how project deliverables were:

Answers will vary depending on learner, their workplace and their experiences.

Achieved

Documented

Presented

WORKPLACE PROJECT:

WORKPLACE PROJECT:

WORKPLACE PROJECT:

Activity 4A

Estimated Time

40 Minutes

Objective

To provide you with an opportunity to finalise project

Activity

Complete and comment on the suggested forms reports and tables detailed in this session which are designed to “finalise a project” and make specific references to your experiences with:

· Completing financial record keeping

· Assign staff involved in project to other roles etc. And obtain any necessary sign offs

· Complete project documentation

Activity 5A

Estimated Time

40 Minutes

Objective

To provide you with an opportunity to review the project.

Activity

Give an example of a workplace project and explain the process you would follow to review its effectiveness and success.

List the tools and techniques you would use to do this.

Project

Estimated Time

To be done over a 6-week period. 10-20 hours depending on the project chosen.

Activity

This project is to be done individually outside of class time.

Identify a project that you can realistically undertake over the next 6 weeks. Ideally it will be relevant to your workplace, but if this is not suitable, talk to your trainer about options for projects you can carry out within your family, club or community.

You will need to carry out all the planning for your project, conduct the project and then review and report on your project. Use the templates given in the learner guide and workbook, or research or create templates of your own. You will also need to give a short (5-10 mins) presentation to your class after the completion of the project.

Suitable examples of a project can include:

· Researching, developing and implementing a new policy

· Purchasing a major piece of equipment

· Holding an event, such as a staff function, workshop, information stall or social event

· Implementing new computer software

· Hosting a fundraising event

· Implementing a new procedure

· Introducing a new service or product

· Running a competition

· Carrying out a marketing activity

· Carrying out an office refurbishment

Define this project, by explaining its purpose and intended outcomes. Describe how it aligns with the organisation’s objectives.

Identify the stakeholders.

Develop a project plan.

Explain what resources you will need and why. Include human resources such as staff, volunteers or external subject matter experts.

Describe who you have consulted, how they were involved and how their views were taken into account.

Create and explain the budget. Keep financial records of your project.

Create a risk management plan, identifying potential risks and how they can be overcome.

Seek authority to implement your plan. Who did you ask and why?

Implement the project, taking note of any problems or difficulties that arise.

Explain how you provided support for the members of your project team.

Monitor the project. Explain how you monitored the project and how you ensured it stayed on track and difficulties were overcome.

Finalise the project, explaining what records you kept. Include samples of these records.

Review the project. Was it successful? How did you measure success?

Explain what project management tools you used.

Involve your team members in the review, seek and document their feedback.

Describe things you would do differently next time.

Prepare and present a short (5-10 mins) report to your class.

Major Activity

Estimated Time

60 – 120 Minutes

Objective

To provide you with an opportunity to demonstrate your knowledge of the entire unit.

Activity

This is a major activity – you should let the learners know whether they will complete it during class or in their own time.

They must individually answer the following questions in full to show their competency of each element:

1. Define project

2. Develop project plan

3. Administer and monitor project

4. Finalise project

5. Review project.

1) Why is project scope important?

2) Why do you need to define project stakeholders?

3) Why is delegating authority important in a project?

4) Why do you need to recognise the limits of your role?

5) Why do you need to understand the purpose of this project in the context of the organisation’s objectives?

6) Why do you need to determine available resources?

7) Why do you need to keep within the project parameters?

8) Why do you need to use project management tools?

9) Why do you need to be aware of risks?

10) Why are budgets important?

11) Why do you need to take your team’s views into account?

12) Why do you need to gain approval for your project before you start?

13) Why do team members need to be clear about their roles?

14) Why do you need to support team members?

15) Why is record keeping important?

16) Why do you need to monitor project expenditure?

17) Why might project stakeholders require copies of reports?

18) Why does risk management contribute to meeting outcomes?

19) Why do you need to achieve project deliverables?

20) Why do you need to check records for accuracy?

21) Why is post-project staff transition important?

22) Why are sign-offs required?

23) Why do you need to review project outcomes and processed against the project’s scope and plan?

24) Why is involving team members in project reviews important?

25) Why is documenting lessons learned a good practice?

Competency record to be completed by assessor

This should be used by the trainer/assessor to document the learner’s skills, knowledge and performance as relevant to the overall unit. Indicate in the table below if the learner is deemed competent or not yet competent for the unit or if reassessment is required.

Learner’s name

Assessor’s name

Unit of Competence

(Code and Title)

Date(s) of assessment

Has the learner completed all required assessments to a satisfactory standard?

Yes No

(Please circle)

Has sufficient evidence and information been provided by the learner to prove their competency across the entire unit?

Yes No

(Please circle)

The learner has been assessed as competent in the elements and performance criteria and the evidence has been presented as:

Authentic

Yes No

(Please circle)

Valid

Yes No

(Please circle)

Reliable

Yes No

(Please circle)

Current

Yes No

(Please circle)

Sufficient

Yes No

(Please circle)

Learner is deemed:

Not yet competent

Competent

If not yet competent, date for re-assessment:

Comments from trainer/assessor:

Learner’s signature

Assessor’s signature

MSA Training and Professional Development Phone: 03 9905 3180

Room 159, 21 Chancellors Walk Website: monashshortcourses.com

Monash University Clayton, Vic 3800

BSBPMG522 V2 17.01.2019