BSBMGT517 Manage operational plan

Task 1 – Operational Plan Development

Instructions to Learners:

• This summative assessment can be completed in class or at any other convenient location.

• Students are required to complete this task using digital tools and ensure to submit in an acceptable format, e.g. .docx, .pdf, .pptx, or as advised by your assessor.

• Please use the following formatting guidelines to complete this assessment task: ▪ Font Size: 12; Line Spacing: Double; Font Style: Times New Roman

• Assessment activities can be completed either in real workplace environment or in a simulated environment such as your classroom. In both cases, appropriate evidence of the assessment activities must be provided.

Instruction to Assessors:

• You must assess student’s assessment according to the provided Marking Criteria.

• You must complete and record any evidence related to assessment activities including role-plays and presentations using appropriate forms which must be attached with student assessment submission.

• You must provide students with detailed feedback within 10 working days from submission.

This assessment task requires development of an operation plan for a business you have access to or

for a simulated business.

How to prepare the operational plan?

The operational plan details how the organisation will accomplish the goals, objectives and strategies

outlined in the strategic plan. It includes the actions to be undertaken in line with the strategic plan

objectives, who are responsible for carrying out these actions, and the time frames, costs and key

performance indicators associated with these actions.

The operational plan should apply to the life of the strategic plan, but should be reviewed on a regular

basis to ensure sufficient progress is being made towards achieving the objectives and so priorities

can be revised as necessary.

1 | P a g e

The operational plan must include each of the elements that are explained below:

• Strategies: How the objectives in your strategic plan will be achieved.

• Actions: Detailed description of the key actions to be undertaken to achieve each strategy.

• Prioritise actions (consultation strategy): The importance of each particular action: low, medium, high. This gives an indication of which actions should be completed earlier or later in the plan.

• Timeframes: Describes the ‘due date’ for completion of each action.

• Resources: Resource implications: financial, material and human resources.

• Responsibility: Who is responsible for completing the actions.

• Performance indicators: Indicators of what successful completion of each action looks like.

• Risk management: Assess the potential for elements of the plan to be unsuccessful and plan to manage this.

• Communication plan: How will the plan be communicated to have maximum benefit.

• Review of plan: Develop annual systems to ensure the plan remains current, performance documented and progress is monitored.

Your plan should include strategies with regards to recruiting, inducting and developing personnel,

acquiring physical resources and services and protecting intellectual property.

After you have completed this activity you will have to hand it in with signed cover sheet at front to

confirm it is your own assignment/work.

2 | P a g e

T A S K 1 – M A R K I N G C R I T E R I A

BSBMGT517 - Manage operational plan S NYS Learner’s name:

Assessor’s name:

Observation Criteria S NS

Researched, analysed and documented resource requirements and

developed an operational plan in consultation with relevant personnel,

colleagues and specialist resource managers

Developed and/or implement consultation processes as an integral part

of the operational planning process

Ensured the operational plan includes key performance indicators to

measure organisational performance

Developed and implemented contingency plans for the operational plan

Ensured the development and presentation of proposals for resource

requirements is supported by a variety of information sources and seek

specialist advice as required

Obtained approval for the plan from relevant parties and explain the plan

to relevant work teams

Developed and implemented strategies to ensure that employees are

recruited and/or inducted within the organisation’s human resources

management policies, practices and procedures

Developed and implemented strategies to ensure that physical resources

and services are acquired in accordance with the organisation’s policies,

practices and procedures

Recognised and incorporated requirements for intellectual property

rights and responsibilities in recruitment and acquisition of resources and

services

3 | P a g e

Developed, monitored and reviewed performance systems and processes

to assess progress in achieving profit and productivity plans and targets

Analysed and interpreted budget and actual financial information to

monitor and review profit and productivity performance

Identified areas of under-performance, recommend solutions and take

prompt action to rectify the situation

Planned and implemented systems to ensure that mentoring and

coaching are provided to support individuals and teams to effectively,

economically and safely use resources

Negotiated recommendations for variations to operational plans and gain

approval from designated persons/groups

Developed and implemented systems to ensure that procedures and

records associated with documenting performance are managed in

accordance with organisational requirements

Feedback to Learner:

Assessor’s Signature:

Date: