project management

Contents

Task 1: Knowledge Questionnaire 3

Question 1.1 3

Question 1.2 3

Question 1.3 3

Question 1.4 4

Question 1.5 4

Question 1.6 5

Question 1.7 5

Question 1.8 5

Question 1.9 5

Question 1.10 5

Question 1.11 6

Question 1.12 6

Task 1: Knowledge Ques onnaire

This assessment is a written questionnaire with a mix of objective and subjective questions.

To complete this task satisfactorily, provide satisfactory answers to all questions in your own words, as instructed.

Question 1.1

Outline two benefits of good group dynamics on a team’s performance.

Question 1.2

Scenario

Explanation

Provide three causes of poor group dynamics and examples.

Causes	Examples

Question 1.3

Explain why a team would need a team performance plan.

Question 1.4

Complete the table below to show how a performance plan can help overcome the following scenarios:

The team is needs to complete a project by a certain deadline.
The team members do not understand the reason for undertaking the project or their own involvement in it.
The team members are a diverse group and have many different outcomes in mind. They are struggling to organise themselves as a team.

Question 1.5

Provide at least two examples of formal and informal communications in the workplace, by completing the table below:

Communicatio n	Explanation
Formal
Informal

Question 1.6

In light of the Covid-19 pandemic and employees working from remote locations, provide examples of two tools or techniques for creating collaboration between team members.

Question 1.7

Team leaders need to develop strategies to ensure that their team members have input into planning, decision making and operational aspects of work. Describe at least three strategies that can be used to accomplish this.

Question 1.8

Explain how to give constructive feedback to a team member.

Question 1.9

Explain what is meant by reaching consensus in a team.

Question 1.10

Describe two strategies for reaching consensus in a team.

Question 1.11

Outline two ways that issues can be identified by team members.

Question 1.12

Describe three strategies a team leader can use to help resolve conflict in a team.

BSBTWK502 & BSBLDR522 - Assessment 3 - Laneway Education Pty Ltd ABN: 91 607 441 412 , RTO No: 41504, CRICOS CODE: 035976 Last updates 28/01/2022

BSBTWK502 & BSBLDR522 - Assessment 3 - Laneway Education Pty Ltd ABN: 91 607 441 412 , RTO No: 41504, CRICOS CODE: 035976 Last updates 28/01/2022