Assignments

Questioning Assessment

Candidate Instructions

You will complete questions for purposes of formal assessment as per the questions outlined in the questioning record below, and any additional probing or clarification questions required by the assessor.

The Knowledge Activity is designed to confirm your competency for all the required knowledge in the unit of competency.

Task Details

There is no restriction on the length of the question responses, or time restriction in completing the assessment. It is anticipated however that the assessment will take approximately 2 hours to complete, and word limit is unit as a guide only.

The assessment may be re-attempted on two further occasions (maximum three attempts in total). All assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly indicate “Re-submission” on your resubmitted work.

You must complete all questions unassisted by the assessor or other personnel but may refer to reference material as may be needed.

All questions must be answered satisfactorily for the assessment to be completed satisfactorily.

For any assessment conducted that is incomplete, or without satisfactory performance, the assessment will need to be completed again after further training support. This may be simply to focus on question areas not achieved in the prior assessment.

Evidence to be collected

Answer the activity in as much detail as possible, considering your organisational requirements.

In undertaking this assessment task, you as the candidate are providing consent for your work to be reviewed for the purposes of formal assessment in the unit(s) of competency. If you have concern regarding this permission, please discuss this with your assessor prior to undertaking the task.

Objective

To provide you with an opportunity to show you have the required knowledge for this unit.

Candidate Declaration

Candidate name:

Trainer’s name:

Date:

Assessment declaration:

I declare that no part of this assessment has been copied from another person’s work, except where clearly noted on documents or work submitted.

I declare that no part of this assessment has been written for me by another person. I understand that plagiarism is a serious offence that may lead to disciplinary action.

Candidate signature:

Question 1

Explain the principles of emotional intelligence in relation to: (30 words each)

a) One’s self

b) Others

Answer:

Question 2

Describe 3 strategies you can use for managing your own emotions. (20 words each)

Answer:

Question 3

Explain how higher emotional intelligence can help to build workplace relationships. (50 words)

Answer:

Question 4

Describe 3 ways you can to build positive workplace relationships using use emotional intelligence principles. (40 words)

Answer:

Question 5

Describe the relationship between emotionally effective people and the attainment of business objectives. (50 words)

Answer:

Question 6

List 3 key features of emotional intelligence in the context of building workplace relationships. (50 words)

Question 7

Explain what a diverse workforce is and list 3 strategies to communicate with a diverse workforce. (50 words)

Answer: