Assessment 2

Crown Institute of Business and Technology Pty Ltd ABN 86 116 018 412 National Provider No: 91371 CRICOS Provider Code: 02870D North Sydney Campus: 116 Pacific Highway North Sydney NSW 2060 Tel: +612 9955 0488 F 02 9955 3888

Sydney CBD Campus: Level 5, 303 Pitt St Sydney NSW 2000 Tel: +612 8959 6340 F 02 9955 3888 Canberra Campus: Suite1, Level 4, 40 Cameron Avenue, Belconnen ACT 2617 Tel:+612 6253 5184

BSBHRM405 Assessment 2 V2.2 Page 1 of 4

BSBHRM405 Support Recruitment, Selection and Induction of Staff

Assessment Task 2 - Assignment

You are required to refer Assessment 1, Questions 2 and 3 to answer the following

questions.

Question 1

Performance objective Students will be able to develop questions and write an interview guide to use when interviewing students for the role identified in Assessment 1 (Question 2) and advertised in Assessment 1 (Question 3). Assessment description Develop an interview guide based on the job description and criteria identified in Assessment 1 (Question 2). Procedure a. Review the job description and selection criteria b. Develop questions c. Write the interview guide Specifications Assessors will be ensuring the interview guide contains questions which evaluate the applicable selection criteria:

 Work history

 Education and Training

 Personality, Motivation and Character

The questions must not breach Equal employment opportunity (EEO) or Anti- discrimination legislation. Question 2 Performance objective Students will be able to develop a schedule for planning activities and suggested timeframes for recruitment Assessment description Develop an action plan which lists the steps you should take to plan all recruitment activities based on the scenario provided for Assessment 1 (Question 2) and expanded upon in Assessment 1 (Question 2 and 3) and Assessment 2 (Question 1).

Crown Institute of Business and Technology Pty Ltd ABN 86 116 018 412 National Provider No: 91371 CRICOS Provider Code: 02870D North Sydney Campus: 116 Pacific Highway North Sydney NSW 2060 Tel: +612 9955 0488 F 02 9955 3888

Sydney CBD Campus: Level 5, 303 Pitt St Sydney NSW 2000 Tel: +612 8959 6340 F 02 9955 3888 Canberra Campus: Suite1, Level 4, 40 Cameron Avenue, Belconnen ACT 2617 Tel:+612 6253 5184

BSBHRM405 Assessment 2 V2.2 Page 2 of 4

Procedure

a) Identify all steps required to be undertaken for the recruitment process b) Sort them by time frame c) Document on action plan provided.

Specifications Assessors will be ensuring the action plan follows a logical progression and incorporates:

 Determining recruitment needs (position requirements / timeframes)

 Planning recruitment activities (advertising internally / externally)

 Organising interviews (scheduling / interview guide)

 Conducting interviews

 Making selection decisions

 Induction. Name: ________________________________________________________ Date: ________________________________________________________ Recruitment Activities – Action Plan

Activity People Involved By When

Question 3

Performance objective Students will be able to conduct an interview in a simulated work environment and make selection decisions. Assessment description

Crown Institute of Business and Technology Pty Ltd ABN 86 116 018 412 National Provider No: 91371 CRICOS Provider Code: 02870D North Sydney Campus: 116 Pacific Highway North Sydney NSW 2060 Tel: +612 9955 0488 F 02 9955 3888

Sydney CBD Campus: Level 5, 303 Pitt St Sydney NSW 2000 Tel: +612 8959 6340 F 02 9955 3888 Canberra Campus: Suite1, Level 4, 40 Cameron Avenue, Belconnen ACT 2617 Tel:+612 6253 5184

BSBHRM405 Assessment 2 V2.2 Page 3 of 4

You are to use the scenario provided for Assessment 1 (Question 2) and expanded upon in Assessment 1 (Question 2 and 3) and Assessment 2 (Question 1 and 2) to conduct an interview in a simulated environment and make selection decision. Discuss and explain reasons for your decision. You should use the interview guide developed in Assessment 2 (Question 1) as the basis of the interview you conduct. Procedure a. Prepare the environment for the interview b. Review interview guide and job specifications c. Conduct the interview d. Evaluate the applicant e. Make assessment decision and discuss with your assessor Specifications Assessors will be ensuring the interview is conducted in an appropriate environment and the following key steps are followed:

 Environment suitable for an interview – chairs facing each other or on a slight angle with no barrier between / water provided / private area without interruptions

 Welcome and greet the applicant appropriately – smile / shake hands / say welcome / thank them for coming / make small talk e.g. weather / introduce yourself / explain how the interview will take place

 Conduct the interview according to the interview guide developed in Assessment 2 (Question- 1)

 Listen and respond appropriately – maintain eye contact / paraphrase / nod / open body language /

 Ask follow up or probing questions when required – questions which follow a previous question but ask for more detailed information

 Record and rate responses on a ranking sheet

 Close the interview and advise applicant of next steps – ask them if they have any questions / tell them you will be interviewing other applicants and making decisions (provide time frame) / let them know how they will be contacted e.g. phone or letter / thank them for coming / walk them to the door / shake hands

 Evaluate the applicant against the pre- determined criteria for selection

 Justify your decision – identify why you selected one student over another or why you found the applicant suitable or not suitable based on objective information gained through the interview process

Question 4

Performance objective Students will be able to develop letter of offer and employment contract. Assessment description

Crown Institute of Business and Technology Pty Ltd ABN 86 116 018 412 National Provider No: 91371 CRICOS Provider Code: 02870D North Sydney Campus: 116 Pacific Highway North Sydney NSW 2060 Tel: +612 9955 0488 F 02 9955 3888

Sydney CBD Campus: Level 5, 303 Pitt St Sydney NSW 2000 Tel: +612 8959 6340 F 02 9955 3888 Canberra Campus: Suite1, Level 4, 40 Cameron Avenue, Belconnen ACT 2617 Tel:+612 6253 5184

BSBHRM405 Assessment 2 V2.2 Page 4 of 4

This task will require the Students to conduct research on the internet to view a variety of examples of letters of offer and employment contracts and to develop a letter of offer for the vacancy identified in Assessment 1 (Question 2). The letter of offer is to be addressed to the job applicant identified as being the preferred Students in Assessment-2 (Question 3).The letter of offer is to be accompanied by an extract contract of employment which they are to complete. Procedure

a) Review samples and examples of letters of offer and employment contracts on the internet

b) Identify the key areas for inclusion c) Develop a letter of offer and extract of an employment contract

Specifications Assessors will be expecting at a minimum the following areas to be covered:

 The new employee’s name

 The nature of the job

 The remuneration as a total package

 Other benefits, such as a bonus and non-packaged items (e.g. company car)

 Annual leave, sick leave, maternity/paternity leave

 The terms and conditions of resignation/termination, including notice Period Question 5

Performance objective Students will be able to identify and plan for a workplace induction. Assessment description Develop an induction checklist showing all elements required for an effective induction for a new employee. Procedure

a) Review samples and examples induction checklists on the internet b) Identify the key areas for inclusion c) Develop an induction checklist

Specifications Assessors will be expecting at a minimum the following areas to be covered:

 Orientation to the local work area

 Detailed induction to work area

 WHS checklists completed and correctly filed

 Job role and Performance Expectations