Manage meetings
BSBADM502B Manage meetings
Session 3
Follow-up meetings
Purpose of this presentation
At the end of this session, you should know how to:
- check meeting minutes to ensure they reflect a true and accurate record of the meeting
- distribute and store follow-up documentation within designated timelines, and according to organisational requirements
- report outcomes of meetings as required, within designated timelines.
Review meeting minutes
- When managing meetings, you are responsible for ensuring that the meeting minutes are true and accurate record.
- Strategies for checking the accuracy of information include:
- Read all information - Don’t skim over. Read each word.
- If you can not remember certain details check with other participants
- Refer to any notes you may have taken during the meeting to confirm information
- Check for spelling and grammar.
Checking minute format
- Many organisations have specific minute templates and formats that must be used.
- When managing meetings you must ensure that you are aware of these and use them as required.
- You can find this information from:
- policy and procedure manuals
- intranet
- colleagues
- office managers
Tips for checking the format of meeting minutes
- Has the correct template been used?
- Do the minutes follow the structure of the agenda?
- Is the language clear and simple?
- Have bullet points been used where possible?
- Do the minutes only include information which people need to know or do?
- Is it clear who is responsible and the
date when things are to happen?
Distributing meeting minutes
- Once you have finalised the minutes it is time to distribute them.
- Minutes should be circulated to all attendees and other relevant parties as soon as possible.
- A guideline of 2 to 3 days is recommended.
- The minutes can be circulated in hard copy or via email depending on your business communication practices.
Storing meeting minutes
- There are varying requirements with regards to the storing of meeting minutes depending on your organisation’s:
- policies and procedures
- applicable conventions
- legal requirements.
- The most important requirements that you need to be aware of are legislative requirements with regards to how long records must be kept.
Storing meeting minutes
- When determining the most appropriate method for storing minutes you should consider:
- Access (secure folder? password?)
- hardcopy files
- electronic copies (computer, CD, USB...)
- file names :
eg. Christina education staff meeting.Dec.2017
Reporting meeting outcomes
- The process for reporting meeting outcomes can vary depending on your organisation and the type of meeting
- Things to remember when reporting meeting outcomes are:
- report the outcomes to the people who need to know e.g. managers, team members, clients, shareholders
- understand the timelines that apply and don’t provide the information too late
- provide the information in an appropriate format (e.g. meeting minutes, email, presentation, etc.)