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Copyright © 2015 All rights reserved. No part of this book may be reproduced in any

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Second Edition

Nexxus Publishing, LLC.

ISBN 978-0-9717912-5-1 Printed in the United States of America

Copyright © 2013 by Selina Griswold, Nexxus Publishing

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted

in any form or by any means, including photocopying, recording, or other electronic or

mechanical methods, without the prior written permission of the publisher, except in the case

of brief quotations embodied in critical reviews and certain other noncommercial uses

permitted by copyright law. For permission requests, write to the author, addressed “Attention:

Permissions,” at the address below.

Selina Griswold

Associate Professor

The University of Toledo

The College of Business and Innovation

Management Department, Mail Stop 103

Toledo, OH 43606

About the Author

Selina A. Griswold has been a business professor at The University of Toledo for

over 25 years. She has authored two additional textbooks—Managing Diversity in

the Workplace and Workplace Diversity: A Training Guide for Individuals &

Organizations. She has developed several diversity courses as well as a Diversity

Management Certificate Program that is available for professionals and students

alike. She was the founder and director of the Minority Mentorship Program. This

program provided first generation minority and female college students with a

professional mentor and the educational support services needed to be

successful. The program was funded privately and also by the president of the

university.

As an educator, Professor Griswold has received various research and teaching

accolades from The University of Toledo’s Teacher of the Year, The University of

Toledo’s Woman of the Year to Who’s Who Among America’s Teachers. In addition

to teaching, Professor Griswold has spent a number of years providing consulting

services to local and regional organizations in the areas of diversity and small

business management. Prior to teaching and consulting, she was a Financial

Analyst at Ford Motor Company, North American Automotive Operations in

Dearborn, Michigan. Professor Griswold has her business undergraduate degree

from The University of Toledo and graduate degrees from Purdue University &

NorthCentral University. Her degrees have focused in the business area

(Accounting, Computer Systems and Organizational Behavior) with additional

concentrations in Industrial/Organizational Psychology.

I welcome questions, suggestions and comments from users and potential

adopters of the text.

Selina A. Griswold

Associate Professor

The University of Toledo

The College of Business and Innovation

2801 W. Bancroft Toledo, OH 43606

419-530-3310

[email protected]

Preface

A key competitive advantage for organizations in the future will be how to make the best use

of their human resources. Traditional management methods and organizational structures will

need to increasingly utilize the skills of women, people of color, immigrants, older workers,

the disabled, and those with various lifestyles and religions. Diversity has replaced

homogeneity as the business norm. Especially in private industry, where they are faced with

reengineering, a more competitive marketplace, the global business environment and the

changing way of conducting business, managing diversity is a critical issue that must be

addressed effectively.

This textbook was developed to provide resources to help managers, students and employees (1) understand what it means to value diversity (2) effectively manage the diversity of their office/work areas and (3) integrate researched concepts and common sense ideas into their

day-to-day business. Managers as well as employees can benefit from this text by expanding

their knowledge on the range of topics that encompass difference and an understanding of

Equal Employment Opportunity Laws. Managers and employees alike will gain a better

understanding of self and others all while exploring answers to questions as it relates to

valuing and managing diversity.

The textbook is able to accomplish the above through the wide-ranging list of topics

addressed. The textbook focuses on understanding historical oppression and how this impacts

valuing difference in the workplace. Valuing difference is critical because it seems much

easier to manage what you value. Once able to “really” value difference then the mind

becomes ready to handle and apply what the law says with a full understanding of why these

laws exist. Within the text, each chapter begins with a famous proverb that starts the journey

of critically thinking about the information to come. The conversational tone of each chapter

will engage the reader to examine their own beliefs as well as begin to view issues through the

lens of others. Through the extensive list of concepts covered, once done readers should be

able to:

 Promote and support diversity initiatives; contribute to workplace diversity councils

 Serve as an advocate on EEO/diversity management issues; working to correct problems, eliminate social barriers, and replicate practices that positively impact diversity goals and

objectives;

 Consider becoming a formal or informal mentor to support departmental diversity;

 Promote the creation of a work environment that reflects the mosaic of the communities we serve.

Acknowledgements

To the many students who have taken my Managing Diversity in the

Workplace course over the last decade, I appreciate the feedback and pre-

test/post-test data (which often indicated that learning took place

throughout the course). Many of these students have pointed out that the

course should be required of all learners in higher education. Thanks also to

the expert reviewers whose comments have contributed to this text.

To my loving husband (Aaron Griswold), son (Darius Griswold), daughter

(Mia Griswold), parents (Edward & Iverlyn Price), sister (Alicia Price),

nephew (Torrence Price) thank you so very much for your support and

unconditional love as I spent many waking hours conducting research and

writing this text.

"A united family eats from the same plate."- (Kiganda proverb)

To my textbook editor, I acknowledge the hard work and dedication to this

project. I thank you so much for the work you provide in editing this text. I

am NOT a writer nor was I very good at English sentence structure etc. in

college. However, I am a researcher and felt it important to put my years

and years of research on paper for students to experience. I realize that

editing a text of this many words is a horrendous task. I don’t expect

perfection given the timelines involved. I hope that the students do not

either. I thank you for just making the text readable and with fewer errors.

Managing Workplace Diversity | Background: Business Case for Diversity B1

Table of Contents

Background: Business Case for Diversity .................................................... B2

Chapter One: Valuing Diversity ................................................................... 1

Chapter Two: Civil Rights Laws ............................................................... 26

Chapter Three: Understanding the ISMS .................................................... 51

Chapter Four: Understanding the White Male Culture .................................... 92

Chapter Five: Understanding Women and Work ......................................... 122

Chapter Six: Understanding the Native American Experience ..................... 156

Chapter Seven: Understanding the African American/Black Experience ............ 182

Chapter Eight: Understanding the Asian American & Latino Experience ............ 218

Chapter Nine: Understanding Religious Freedom & Work ............................. 246

Chapter Ten: Understanding the Disabled ................................................ 291

Chapter Eleven: Affirmative Action ................................................ 316

Chapter Twelve: Managing Diversity Strategies ............................ 341

Journal ............................................................................................ 365

Index ............................................................................................. 370

Managing Workplace Diversity | Background: Business Case for Diversity B2

Background: Business Case for Diversity

“Strength lies in differences,

not in similarities.”

Stephen Covey

Managing Workplace Diversity | Background: Business Case for Diversity B3

BUSINESS CASE FOR DIVERSITY

Chapter Objectives

After reading this chapter, you should be able to:

 explain why managing diversity in the workplace is an important component of business operations

 show how U.S. demographics shifts affect workplace diversity.

 understand the business case for diversity in the workplace.

 defend the business case for valuing diversity.

Background

Managing Workplace Diversity | Background: Business Case for Diversity B4

Diversity is about recognizing, respecting and valuing differences based on

primary differences such as ethnicity, sex, gender, color, age, race, religion,

disability, national origin and sexual orientation. It also includes an infinite

range of individual unique characteristics and experiences, such as

communication style, career path, life experience, educational background,

geographic location, income level, marital status, military experience, parental

status and other variables that influence personal perspectives.

These life experiences and personal perspectives make us react and think differently, approach challenges and solve problems differently, make suggestions and decisions differently, and see different opportunities. An organization can minimize the costs that are associated with a lack of managing diversity comprehension by understanding what diversity is, why it matters,

and how to effectively manage a business in terms of diversity.1 The first

approach addressed in the text to effectively manage those primary differences listed above is valuing diversity (accepting, understanding and respecting diversity).

Valuing diversity is necessary because of the demographic shifts that

affect the workplace, because it makes good business sense to do so and also because of the laws created to promote equal opportunity despite race, religion,

age, sex and physical or mental ability.2 As we continue considering why we

should value diversity in the workplace, let’s look further at the demographic trends and changes affecting the U.S. population and thus the U.S. workplace.

In 2011, Forbes conducted research where they interviewed 321

executives with direct responsibility or oversight for their companies’ diversity and inclusion programs. All respondents worked for large global enterprises with annual revenues of more than US$500 million. More than 40% worked for companies with annual revenues of $US5 billion or more. The conclusion of this study was that diversity is a key driver of innovation and is a critical component

Managing Workplace Diversity | Background: Business Case for Diversity B5

of being successful on not just a local level but is essential on a global scale.

Senior executives are recognizing that a diverse set of experiences,

perspectives, and backgrounds is crucial to innovation and the development of new ideas. When asked about the relationship between diversity and innovation, a majority of respondents agreed that diversity is crucial to encouraging different perspectives and ideas that foster innovation. These 321 executives also indicated from the company experience that a diverse and inclusive workforce is critical for companies that want to attract and retain top talent. Competition for talent is fierce in today’s global economy, so companies need to have plans in place to recruit, develop, and retain a diverse workforce.

But is a diverse workforce for U.S. organizations even a realistic

expectation? According to demographic statistics it is. Diversity in the U.S. workplace is becoming more a factor as the United States becomes a hodge- podge of individuals with diverse backgrounds.

Changing Demographic Profile in the United States

According to the 2011 Changing Demographic Profile of the United States

created by Laura B. Shrestha (Domestic Social Policy for Congressional Research) the United States is the third most populous country globally and accounts for

about 4.5% of the world’s population.3

This report indicates that the U.S. is indeed becoming more diverse as it is not just growing in size but is also getting older and more racially and ethnically diverse. More than just being double in size, the population has become qualitatively different from what it was in 1950. The following statistics taken from the United States Demographic Profile 2013 support these diverse demographics4:

Population 313,847,465 (July 2012 estimate)

Obesity - adult prevalence rate 33.9% (2006)

Sex/Gender Change*

Despite a small decline in the growth of females in the United States, females still

Managing Workplace Diversity | Background: Business Case for Diversity B6

make up 50% of the U.S. population.

Age Structure

0-14 years = 20%

Male 32,050,686

Female 30,719,945

15-24 years = 13.8 %

Male 22,112,02

Female 21,174,050

25-54 years = 40.6%

Male 63,713,761

Female 63,556,345

55-64 years = 12.1%

Male 18,331,065

Female 19,711,907

65 years and over = 13.5%

Male 18,424,785

Female 24,052,919

*Source: adapted from Congressional Research Service ˜ The Library of Congress, titled: The

Changing Demographic Profile of the United States, 2011

Ethnic Groups ((July 2007 estimate)

White 79.96% Black 12.85% Asian 4.43%

Amerindian and Alaska native 0.97% Hawaiian/Pacific islander 0.18%

Hispanic 15.1% Two or more races 1.61%

Religions(2007 est.)

Protestant 51.3% Roman Catholic 23.9% Mormon 1.7%

Other Christian1.6% Jewish 1.7% Buddhist 0.7%

Muslim 0.6% Other or unspecified 2.5% Unaffiliated 12.1%

None 4%

1980 1990 2000 2011

Population 224,811,135 248,710,012 281,421,906 306,110,000

Percent Female 51.5% 51.3% 50.9% 50.8%

Percent Male 48.5% 48.7% 49.1% 49.2%

Managing Workplace Diversity | Background: Business Case for Diversity B7

Race/Ethnicity Change*

U.S. POPULATION – 1996 U.S. POPULATION – 2009

73.6% White 74.5% White

12.0% Black or African American 12.4% Black or African American

3.3% Asian 4.4% Asian

.7% American Indian and Alaska

Native

.8% American Indian and Alaska

Native

Total Population: 262.8 million Total Population: 301.4 million

The U.S. population of color surpassed the 100-million mark in May

2007. Today, one in every three Americans is a person of color.

According to The Changing Demographic Profile of the United States

the U.S. population has made the following changes. It is important

to understand tha t as we discuss racial and ethnic categories,

“who” is actually represented by each group.

Racial Designations

Source: Census 2011 Special EEO Tabulation Files 6

“White” refers to people having origins in any of the original peoples of

Europe, the Middle East, or North Africa. It also includes people who indicated

their race as “White” or wrote in entries such as Irish, German, Italian, Lebanese,

Middle Easterner, Arab, or Polish.

“Black or African American” refers to people having origins in any of the

Black racial groups of Africa. It includes people who indicated their race or races

as “Black, African American, or Negro” or wrote in entries such as Nigerian, or

Haitian.

“Asian” refers to people having origins in any of the originals peoples of the

Far East, Southeast Asia, or the Indian subcontinent.

“Native Americans” category includes Native Americans, Hawaiians and

other Pacific Islanders. This group refers to people having origins in any of the

original peoples of Hawaii, Guam, Samoa, or other Pacific Islander groups such as Tahitian, Mariana Islander, or Chuukese.

Managing Workplace Diversity | Background: Business Case for Diversity B8

All of the above groups (Whites, Blacks, Asians, Native-Americans) represent

racial categories, where as those who belong to the Hispanic population represent

an ethnicity not a race. In the census questioning, you either are of Hispanic

descent or not of Hispanic descent. So, you can be White and of Hispanic descent or

Black and of Hispanic descent etc. and all of these numbers are represented

by the Hispanic/Latino category.

Beginning with the census 2000, respondents were questioned if they were

Spanish, Hispanic, or Latino and in 2009 almost 45 million persons, or about 15.1 of the U.S. population, identified themselves as Hispanic. The remaining 256

million people or 84.9% were not Hispanic.7

There is considerable variation in the ethnic mix across the country. The states with the highest proportion of Hispanics are mostly in the west and southwest, while those with the highest proportion of African Americans are mostly in the east and southeast. About 56 per cent of the people in Hawaii are Asian or

Polynesian.8 Rural and suburban areas are more likely to be inhabited by whites,

while people of color more often live in large urban areas.

There are 552 federally recognized Native American groups in the US, of

which about 285 have reservations (or regional or village corporations in Alaska)

that are recognized by the state or federal government.9 These lands total more than

20 million hectares (50 million acres).10 The US government has recognized the

political sovereignty of many of these organizations through treaties, statutes, court decisions, and executive orders.

Other Demographic Facts

Language

English is the predominant language of the US and is spoken by most of the

population. US English sometimes differs from British English in spelling,

pronunciation, punctuation, and even meaning in some cases. For example, in US

English, a lift is an “elevator” and the bonnet of a car is the “hood.” Spoken

English is very flexible, and idioms and accents differ from one part of the US to

another, while written English is more standardized. Many first-, second-, or even

third-generation immigrants also speak their native language. In fact, one of every

seven Americans speaks a language other than English in the home. Spanish is

spoken in many Hispanic communities, and Native Americans speak a variety of

Amerindian languages. Many secondary and some elementary schools teach one or

more foreign languages, such as Spanish, French, and Japanese.

Managing Workplace Diversity | Background: Business Case for Diversity B9

Religion

Although the US has never had an official state church, about 90 per cent

of the population has some religious affiliation, mostly with Christian churches. As early European settlers were predominantly Christian, the Constitution and the Bill of Rights are based, in part, on Christian values and principles. However, the Constitution dictates that church and state remain separate. There are dozens of different Christian churches throughout the country. About 26 per cent of the population is Roman Catholic. Baptists, Methodists, and Lutherans are the largest

Protestant groups.11 Between 40 and 55 per cent of Christians attend services on a weekly basis.12 There are also substantial numbers of Jews, Muslims, Hindus,

and Buddhists in the US. In addition, some Americans practice alternative or non- traditional religions, and many consider themselves to be atheists or are otherwise non-religious.

All of these statistics show that America is becoming more and more diverse not just in the overall society but in the workplace as well. In looking at the job market, about half of the U.S. market will be Latino/Hispanic,

African- American and Asian populations.13 Another high growth group that is not

represented above is people over the age of 55. The number of persons aged 65 and older had been steadily increasing and reached 35.1 million persons, representing 12.4% of the U.S. population.14 The baby boom generation is getting older and there will be a large number of people in their 50’s–according to the

U.S Census Bureau.15 Many in this group will be seeking employment and

participating actively in the workplace. The Census Bureau also forecasted that immigration would be approaching 820,000 people per year, of which 225,000 will be undocumented. This all indicates that the workplace of today will look very different than yester years.

Fifty Years Ago, The Average Worker:

(Source: Workforce 2000-Hudson Institute: Opportunity 2000, U.S.P.O.L. & American Demographics)

 was white

 was male and able-bodied

 was about 29

 had less than 12 years of education

 was married to a woman who became a homemaker and had children

 worked in a region of his birth

 was conservative politically

 held beliefs about work, the role of men and women, minorities, authority and

family that were similar their coworkers

Managing Workplace Diversity | Background: Business Case for Diversity B10

 was loyal to his employer and obeyed authority

Today, in the Workplace:

There is an increasing influence of women

 Close to 48% of today’s workforce is female. (DOL)18

 The 48% is made up of 8% African American women, 5% of Hispanic/Latino

women, 2% of Asian women and 0.3% of Native American women and the rest

are Caucasian women. (EEOC-8/03)19

 49.5% of lower level managers and professionals are women, which is up from

29% in 1970. Of the 49.5%, white women comprise 77%. (BLS)20

 15.7% of corporate officers are female in 2002, which is up from 8.7% in 1995.

Of this 15.7%, white women comprise 88%. (Workforce 2020)21

 One in three wives now out-earn their husbands, compared to one in five wives

in 1980. For MBAs (Masters of Business Administration), six out of ten women

out-earn their husbands.22

 The percentage of employed women who provide half or more of their

household’s total income is: 48% of all women in a married couple, 55% of all working women, 91% of women who are separated, divorced or widowed, 90%

of women in a single-parent household.23

There are more people of color

 By the year 2050, nonwhites will represent ½ of the U.S. population.

(Census Projections 2050)24

 Beginning in the third quarter of 2001, Latinos made up more than 50% of all

California births.25

 The Asian American population grew by 63% during the 1990s, making it the

fastest growing minority group.26

 There is more religious diversity and people with disabilities in the workforce.

Managing Workplace Diversity | Background: Business Case for Diversity B11

 There are more than 1500 different types of religious bodies in the U.S.

making the U.S. the most religiously diverse country in the world. (ACLU)27

 People with disabilities comprise 11.7% of the U.S. workforce.28

Once a largely homogeneous group, the faces of customers, claimants, producers, employees and suppliers have been transformed into a dynamic mix of people comprised of various races, cultures and backgrounds. “Minorities” are now the majority in six out of the eight largest metropolitan areas of the United

States.29

Clearly, the U.S. population is changing dramatically. Forward-thinking

companies that recognize and understand the implications of these demographic

shifts accordingly will want to alter their customer focus, employee base and

business practices to better manage the needs of current and future customers

and employees.

Business Case Says We Should Value Diversity

Those who perceive diversity as exclusively a moral imperative or societal goal are missing the larger point. Workforce diversity needs to be viewed as a competitive

advantage and a business opportunity.30 It is well-proven that diverse,

heterogeneous teams and work groups promote creativity, innovation and product development. Only by fully embracing diversity and maximizing the well-being and contributions of all people can an organization fully maximize the strength and competitiveness of their company. Organizations must therefore encourage individuals to reach their full potential, in pursuit of organizational objectives, without anyone being advantaged or disadvantaged by their difference.

Valuing diversity is also important because the inability to manage

diversity in the workplace can be extremely harmful and can cost an organization

in many ways. It is important to value diversity due to the costs associated with

not doing so BECAUSE:

 there is a marketplace of diverse customers with significant purchasing

power and unmet needs = $

 as our work environments become increasingly culturally and ethnically

diverse, we must maintain a productive, efficient and harmonious

workplace. A non-productive workforce is costly = $

Managing Workplace Diversity | Background: Business Case for Diversity B12

 business owners need to effectively serve, negotiate with, sell to and

manage culturally different people. Lack of this ability results in high

turnover, loss training costs, etc…= $

 companies are tapping into international markets where delayed or failed

business transactions can result from ignorance of cultural variations = $

 unnecessary employee terminations and inappropriate behavior toward

difference in the workplace can turn into costly discrimination suits. The following

are several discrimination suits that resulted in companies paying millions of

dollars to settle: Shoney’s at $132.5 million, Texaco at $176.1 million and Coca-

Cola at $192.5 million = $

So, valuing diversity is not just the moral thing to do. It is also makes

good business sense. Let’s just look at a few companies who have lost valuable profits because they were convicted of discriminatory actions (they were not valuing difference). A secret tape catches Texaco executives belittling blacks. In 1996, it was the year’s most dramatic case that began with a tape recorder

secretly slipped into a Texaco executive's pocket.31 The recording caught executives

at the country's 14th-largest corporation ridiculing blacks and plotting to destroy papers pertinent to a long-running racial discrimination lawsuit.

Days after the tape's release, Texaco agreed to a $176 million settlement, the largest ever at that time for a race discrimination case. Civil rights leaders

called a boycott and Chairman Peter Bijur publicly apologized.32 This same year a

defense contractor paid $13 million after showing older workers the door and in another case the government sues an automaker, saying men groped and insulted women at an Illinois plant.

In the year 2000, the Coca-Cola Company agreed to pay $192.5 million to

settle a racial discrimination suit brought by black workers.33 The settlement included $113 million in cash, $43.5 million to adjust salaries, and $36 million for oversight

of the company's employment practices.34 Coca-Cola also would pay $20 million in attorneys' fees and agreed to create an ombudsman post and have its employment practices reviewed by an outside group. Even with the large settlement that Coca- Cola paid out Ben White, of the Washington Post in the April 18, 2002 issue says that “despite 2000 Legal Settlement--Protesters Say Little Has Changed - Protesters lined Seventh Avenue outside Madison Square Garden today to press criticisms of Coca-Cola Co.”35 But, has the rest of Corporate America learned its lesson from these companies example? No, a Google search today of discrimination lawsuits still finds a litany of gloomy

Managing Workplace Diversity | Background: Business Case for Diversity B13

headlines about discrimination in the workplace.

Injustices occur from the factory floor to the executive suite. On just

February 6, 2007, the Ninth Circuit Court affirmed class certification in the Wal-

Mart sex discrimination case (representing all female employees of Wal-Mart)

making it the largest civil rights class action ever certified Dukes v. Wal-Mart

Stores, Inc. (N.D. Cal. No C-01-2252).36 The suit charges that Wal-Mart

discriminates against its female retail employees in pay and promotions.

Certification of this class shows that no employer, not even the world’s largest

employer, is above the law. In addition, according to Seyferth Shaw LLP’s 2014

Workplace Class Action Litigation Report there were 12,311 discrimination class

action lawsuits filed in 2013. Many of which were settled out of court to avoid

larger costs and the bad press associated with this type of lawsuit settlement. The

cost of the 10 most expensive settlements in 2013 totaled over $638 million.

Profiting in America’s Multicultural/Ethnic Marketplace begins with an

awareness that it can be lucrative if done correctly and costly if not. Therefore,

market economic forces should not be ignored but taken very seriously. If we

disregard the data on changing demographics, we also disregard the substantial

growth in buying power of diverse markets. Not only are these diverse minority

groups increasing as a percentage of the U.S. population, but so too is the buying

power they wield.

According to The Selig Center Report of University of Georgia’s Terry

College of Business (2012) total annual buying power in the United States,

combining all racial categories, will exceed $12.2 trillion – an increase of 188

percent from 1990-2012. But, where are some of the notable changes? For one,

African American buying power has increased 73 percent between 2000 and 2012,

which not only overtakes the 60 percent increase in Caucasian buying power, but

also the 67 percent rise in total buying power of all races combined. Two factors

contributing to the gains of the African American buying power include a 61

percent increase in black-owned businesses in the five-year period between

2002 and 2007 and 84 percent of blacks over 25 years of age completing high

school or college – a sharp increase from 66 percent in 1990.

The third largest minority groups, Asian Americans have achieved a 165

percent gain in buying power between 2000 and 2012 and will reach $1 trillion by

2019. The U.S. Asian market is already larger than the economies of all but 17

countries in the world. The Asian population is growing faster than the total U.S.

population and the Selig Center projects the population to reach 17.2 million in

2012—a gain of 55.2 percent from 2000’s base population of 11.1 million.

Demographic studies reveal 52 percent of Asians over 25 had a bachelor’s or

Managing Workplace Diversity | Background: Business Case for Diversity B14

advanced degree compared to 30 percent of Caucasians. Because the Asian

consumer market is so diverse in national ancestries, languages and cultures,

businesses that target subgroups will find rewarding niche markets. Georgia is now

the 5th largest African-American consumer market in the United States ($73 billion)

and owns a 21.8 percent share of total buying power for the state—the fourth

largest share of any state. Compared to the Hispanic and Asian markets, which are

concentrated in a handful of states, the African- American market is still more

widespread.

In addition, at 1.2 trillion U.S. Hispanic/Latino purchasing power is larger

than the economies of scales of all but 13 countries. This economic clout is not

limited to ethnic groups as in the U.S. an across the globe women are responsible

for $12 trillion of the $18 trillion of global buying power.38 Furthermore, the gay and

lesbian consumers buying power is approaching $800 billion. The present and

future monetary power of diverse markets is more apparent each year.

 If there are populations’ growing faster than the national average is it

safe to assume that emphasis should be placed on the needs of these

populations?

 If ethnic purchasing power is in the billions per year and approaching

trillions (not pocket change) isn’t this worthy of a company’s interest?

 Is it possible that these targeted ethnic consumers may be more

inclined to buy from companies where they see people who look like them working at

all levels of the organizations?

Researchers have indicated that the evidence that diversity can deliver a

business benefit is complex, arguing that many workforces are diverse in a range of

both invisible and established categories.39 But despite the complexity, managing

workplace diversity effectively should be a common ground that all can agree is

necessary.

The authors above recognize the importance of diversity management, commenting that without appropriate management and organizational culture,

benefits of diversity may not be realized and dis-benefits may occur.40 The ‘dis- benefits of diversity’ are identified as including increased conflict within the workforce; poorer internal communications; and increased management costs. Diversity can be considered an expression of difference, which, if successfully managed, should reduce the costs associated with the dis-benefits of diversity.41The current experience of diversity management demonstrates at least

Managing Workplace Diversity | Background: Business Case for Diversity B15

four main ways in which diversity can contribute to business performance

according to the research on The Diversity Scorecard.42

1. Diversity in employment promotes cost-effective employment relations. 2. Diversity enhances customer relations.

3. Diversity enhances creativity, flexibility and innovation in organizations.

4. Diversity promotes sustainable development and competitive advantage.

Concluding Thoughts

After reviewing the demographics, the costs of devaluing diversity and remarks

from current studies that indicate that managing diversity makes good business

sense, it becomes increasingly apparent that focusing on diversity and looking for

more ways to make full use of the contributions of all employees is necessary for

today’s competitive workplace. Valuing diversity can yield greater productivity,

competitive advantage and market share. To manage diversity is to support this

collective talent in ways that add a measurable difference to organizational and

industrial performance.

Conversely, poorly developed and poorly matched diversity practices can be

detrimental to business, creating conflict without gain, raising expectation without

delivery, and increasing cost without benefit. The key is the sensible adoption of

good practices, tailored to reflect good diversity practice and specific business goals.

Even without these good diversity practices there still exist laws that govern

discrimination and equal treatment yet, another reason why valuing diversity

makes good business sense as it becomes an important workplace issue today.

End of Chapter Questions

1. If making a pitch to business leaders regarding the merits of

valuing diversity in the workplace, give four facts from the chapter

that you would utilize in your presentation. Please state why you

chose these facts.

2. Explain how flesh colored band-aids are a “miss” as

it relates to ethnic purchasing power for corporations

who sell this type of product. By making a change to

offer a more diverse line of flesh colored band-aids

what message would this send to consumers?

Managing Workplace Diversity | Background: Business Case for Diversity B16

3. What are four specific demographic shifts as it relates to race/ethnicity and

women that indicate the U.S. workplace is becoming more diverse.

4. What are four specific demographic shifts as it relates to age, disability and or

religion that indicate the U.S. workplace is becoming more diverse.

5. What is the purchasing power of people of color? How should knowing this

information impact the workplace and how it handles diversity with employees

and customers?

Internet Exercise

A. Go to: http://images.forbes.com/forbesinsights/StudyPDFs/Innovation_Through_Diversity.pdf

or go to www:google.com and type: Forbes Insights: Fostering Innovation Through a Diverse Workforce

B. Now answer the following six questions:

1. What is the formula for success they describe in the reading?

2. What are Mattel’s employee resource groups and how do they drive

innovation?

3. What are the top five recruiting sources for attracting talent?

4. L’Oréal USA Harnessing Employee’s Diverse Perspectives for Innovation

perspective helped this organization do “what” in their product line?

5. In your opinion why was this successful?

6. Review Figure 8 and explain what is the difference in the groups targeted by •

Americas • EMEA • Asia Pacific, the report indicates that the respondents say

that progress has been made but what are the top areas of improvement and

why do you think these areas have not done as well as the improvement

designated by gender?

Managing Workplace Diversity | Background: Business Case for Diversity B17

End of Chapter Exercise

Background:

Morgan Stanley says, “Diversity – it’s not an obligation – it’s an opportunity.”

Some of the ways to extract diversity's benefits:

•Identify previously overlooked cultural markets.

•Create new products for existing markets.

•Change corporate culture to attract a different employee mix.

•Form relationships and making inroads with cultures and individuals

unlike your own.

•Get things done in better ways.

"Comfy" diversity programs held for compliance reasons are programs that exist

solely to comply with the law or to make a company “seem” like they value

diversity. But, comfy diversity programs do not show the true benefit of diversity

and how best to bring out the greatest talent of a diverse workforce. Comfy

programs often do not address or handle the problems that come with managing a

diverse group. Ultimately, these comfy programs skirt the real issues and just waste

time and money.

Some comfy diversity programs and beliefs say: we should be colorblind. But, this

does not help with diversity because it is not showing the value of difference which

is a missed opportunity. This is a missed opportunity because rather than ignore

difference, the business case for managing diversity says to draw out the

differences and help work groups safely explore what those differences suggest

about the business. You might find new opportunity, but either way, it's simply the

right thing to do in an increasingly diverse workforce. It helps people feel valued

and more worthwhile at the end of the day.

Directions: In two paragraphs explain why comfy diversity programs are a

missed opportunity.

Managing Workplace Diversity | Background: Business Case for Diversity B18

References

1. Magazines Publisher of America. (n.d.). The Value of Diversity. Retrieved from http://www.magazine.org/diversity/Managing_Diversity_at_Work/ 2. Copeland, L. (1988). Valuing Diversity, Part 2: Pioneers and Champions of Change. Personnel, 65. 3. Shrestha, L. B. (2006). CRS Report for Congress: The Changing Demographic Profile of the United States. Library of Congress. 4. Ibid. 5. Ibid. 6. Census 2000 Special EEO Tabulation Files. Retrieved from http://www.census.gov/hhes/www/eeoindex/descrvar.pdf 7. Gordon, N. M. (2002). The U.S. Census at the Beginning of a new millennium. 20th Annual Meeting of the Population Census Conference. 8. Ibid. 9. Story, M., Evans, M., Fabsitz, R. R., Clay, T. E., Holy Rock, B. & Broussard, B. (1999, April). The epidemic of obesity in American Indian communities and the need for childhood obesity-prevention programs, American Journal of Clinical Nutrition, 69, 4. 747S-754S,. 10. Ibid. 11. Major Religions of the World Ranked by Number of Adherents. (n.d.). Retrieved from http://www.adherents.com/Religions_By_Adherents.html 12. Ibid. 13. Census 2000 Special EEO Tabulation Files. (2000). Retrieved from http://www.census.gov/hhes/www/eeoindex/descrvar.pdf 14. Ibid.

Managing Workplace Diversity | Background: Business Case for Diversity B19

15. U.S. Census Bureau, Population Division. (n.d.). Age Data. 16. Johnston, W. B & Packer, A. H. (1987). Workforce 2000. Indianapolis: Hudson Institute. 17. Ibid. 18. America’s Dynamic Workforce. (2007, August). U.S. Department of Labor. 19. Occupational Employment in Private Industry by Race/Ethnic Group/Sex and by Industry, United States. (2003). The U.S. Equal Employment Opportunity Commission. 20. Employed persons by detailed occupation, sex, race, and Hispanic or Latino ethnicity. (2006). U.S. Department of Labor, Bureau of Labor Statistics, Employment and Earnings, Annual Averages. 21. Judy, R. & D’Amico, C. (1997). Workforce 2020: Work and Workers in the 21st Century. Indianapolis, IN: Hudson Institute. 22. Winkler, A. E., McBride, Timothy, D. & Andrews, C. (2005, August). Wives Who Outearn Their Husbands: A Transitory or Persistent Phenomenon for Couples? Demography, 42(3), 523-535. 23. Ibid. 24. U.S. Interim Projections by Age, Sex, Race, and Hispanic Origin. (2004, March). Population Projections U.S. Government. 25. Census 2000 Special EEO Tabulation Files. (2000). Retrieved from http://www.census.gov/hhes/www/eeoindex/descrvar.pdf 26. Ibid. 27. American Civil Liberties Union. (2003, Fall). ACLU Reporter. 28. Resources for cultural diversity at work. (n.d.). Diversity Central. Retrieved from http://www.diversitycentral.com/business/diversity_statistics.html 29. Ibid.

30. Gore, Al (Vice President). (1999). Best Practices in Achieving Workforce Diversity. U.S. Department of Commerce.

Managing Workplace Diversity | Background: Business Case for Diversity B20

31. Jackson, M. (1996, December 26). Texaco leads 1996 parade of discrimination news. The Oklahoma City Associated Press. 32. Ibid. 33. Satisfaction in Corporate America – Timeline. (n.d.). Black Enterprise.com Retrieved from http://www.blackenterprise.com/cms/exclusivesopen.aspx?id=123 34. Ibid. 35. White, B. (2002, April 18). Black Coca-Cola Workers Still Angry Despite 2000 Legal Settlement, Protesters Say Little Has Changed. Washington Post. 36. Dukes v. Wal-Mart Stores, Inc. (N.D. Cal. No C-01-2252). (2009). Retrieved from: http://law.bepress.com/cgi/viewcontent.cgi?article=1193&context=uvalwps 37. Bush, I., Damminger, R., Daniels, L. M., & Laoye, E. (n.d.). Communication Strategies: Marketing to the ‘Majority Minority’. Villanova, PA: Villanova University. 38. Ibid. 39. Worman, D. (2005). Managing Diversity: Linking Theory and Practice to Business Performance Conference. Chartered Institute of Personnel and Development. Retrieved from: http://www.cipd.co.uk/NR/rdonlyres/D4D2D911-FC8A-4FD2-A814- B80A55A60B87/0/mandivlink0405.p

Managing Workplace Diversity | Chapter One: Valuing Diversity 1

Chapter One: Valuing Diversity

The wise are as rare as eagles that fly

high in the sky.

Bantu proverb

Managing Workplace Diversity | Chapter One: Valuing Diversity 2

VALUING DIVERSITY

Chapter Objectives

After reading this chapter, you should be able to:

 know how to value diversity.

 understand what it takes to manage change.

 explain how the right or wrong attitude affects managing change.

 clarify what it means to embrace diversity.

 see the connection between interrogating my thinking and

valuing diversity

 identify the three approaches to diversity.

 describe what is required for cultural competence.

Chapter One

Managing Workplace Diversity | Chapter One: Valuing Diversity 3

Introduction

What is Diversity? Organizations use definitions of diversity that are almost as

diverse as the subject itself, but what is clear is that the central theme of ‘valuing

everyone as individuals – as employees, customers, and clients’ extends diversity

beyond what is legislated.

Business exists in competitive and changing markets, which means that all employees must make significant contributions to business success and add value in every conceivable manner, but everyone is different, so organizations will need to be able to harness individual workers’ unique differences and convert them into competitive advantage.1 When studying organizational phenomena, many researchers state that employers implicitly assume that employees within an organization are homogeneous.

Diversity researchers reject this assumption. Their work focuses on

questions that arise when the workforce is acknowledged as a heterogeneous mix

of people with different backgrounds, experiences, values, and identities.2 A

challenge of this type puts a premium on value systems that are inclusive, fair and ethical. We know from the essential characteristics of the psychological

contract that employees expect their employers to value who they are.3 This is

why effective workplace diversity is so important to enhancing business performance and, as research evidence shows, is correlated with good people

management.4

According to the change agenda, Managing Diversity: Linking Theory and

Practice to Business Performance Conference foreword by Dianah Worman:

Managing Workplace Diversity | Chapter One: Valuing Diversity 4

In the global market place of the twenty-first century, the pace of change in business practice is considered faster than ever before. Organizations are striving to keep one step ahead of competitors to gain and sustain market share and to appease the increasingly voracious appetites of customers regarding products and service delivery. Against this fluid background, the challenge organizations face is

to be able to respond to change in ways that assure survival.5

While change is a constant factor in today’s workplace, many of us perceive

change to be burdensome. This indicates that there can be resistance to change

which could result in a resistance to diversity efforts.

Managing Change How well are you at managing change? To determine the reply, let’s start by

answering the following questions:

1. If someone challenges your behaviors or beliefs, do you find yourself

justifying, defending or rationalizing as a response?

2. Do you find yourself frustrated when you have to change your routine,

change your plans, or change something as simple as your work route due to a

detour?

3. Do you find that you are still dealing with the same problems you had 3, 6

or 9 months ago?

4. When confronted with a challenge regarding your character or work ethics

do you find yourself giving excuses for why you are the way you are?

5. Do you find yourself complaining a lot about life, your job, your relationships

or other significant areas in your life?

If you answered, “yes” to at least three out of the five questions, you may have

some issues with managing change. Yet, if life is about growth then change is a

natural part of the life cycle. But, so many people are resistant to change. Why?

Because change often takes us out of our comfort zone.

Managing Workplace Diversity | Chapter One: Valuing Diversity 5

Yet, as we start this discussion of workplace diversity you may find that

you need to change your thoughts about others and/or open your mind to beliefs

unlike your own. Part of managing change is being teachable where you are able

to listen (not tune out, not argue with, not think of an answer before the person

finishes speaking) to what others have to say. Listening does not require you to

take the person’s advice, but you must be able to respect what they have to say.

If you are teachable, you will even ponder over what they have to say before

making a judgment.

Being teachable also means that you realize that you have room for

improvement (no matter the age or status) and you can, therefore, be more open

to what others have to say. Having an open mind is imperative to being able to

deal with change. 6

We must also understand that while having an open mind is an

important ingredient to managing change, being cautious of what we put in our

mind affects how we act toward change. We all know that our minds are power

centers—the area where we store our thoughts, ideas, imaginings, and decisions.

But, how does this power center control our behavior?

Read the following quote:

Watch your thoughts; they become words.

Watch your words; they become actions.

Watch your actions; they become habits.

Watch your habits; they become character.

Watch your character; it becomes your destiny.

Frank Outlaw7

If we really want to make a change that will affect who we are then it must

start with the images, beliefs, values etc… that are a part of our thoughts. We must keep our minds open and be aware of our thoughts; just these two aspects alone can help us to make continual improvement in our character. While you may think that you are done improving your character, none of us are perfect and therefore we can all stand to make some changes. Managing diversity may require

you to open your mind and challenge your ways of thinking. 8

This can be done by first looking at our attitude toward change which can

ultimately affect our ability to embrace diversity.

Managing Workplace Diversity | Chapter One: Valuing Diversity 6

Managing Change through our Attitudes

As we begin this journey of learning how to address workplace diversity, we will

address a key ingredient that will determine how we adjust to change or difference—

that is, our attitude. Your attitude is often one of the first things about your

character that people will notice. So, what really is your attitude? It is the way in

which we respond to our circumstances. According to the American Heritage

Dictionary “attitude” is a state of mind or feeling with regard to some matter. 9

When choosing to deal with change or your circumstances you can respond

negatively or positively or just simply shift into neutral. By shifting into neutral you

may be choosing to ignore the situation, but how long will this be an effective

response to change? You could also respond negatively to change by

complaining, being sarcastic or even experiencing intense anger. But, does this type

of response really make the circumstance go away?

Since none of us are perfect and don’t always respond appropriately, we

may find that our first response is a negative one. But if we can open our minds,

reflect on the incident then maybe we can find a positive way to respond to the

change. Even in the worst of conditions, if you look hard enough you can often

find some positive way to view change. But is it really this simple?

Understanding why we respond to change unfavorably (that is with a negative

attitude) goes a long way toward having a favorable response. Fear is often the

most cited reason for people being unfavorable about change. Fear of the

unknown, fear of a new way of thinking or doing and fear of failure are all fears

that people experience when facing change. 10

But, fear is not the only reason

people have a negative attitude toward change. Insecurity is another.

When a person’s self-worth or what they thought made them who they are is

being shaken, lost or questioned, change may not be welcomed. 11

We all have our

comfort zones and when those are threatened we can often become uncomfortable.

But, you cannot move ahead by holding on. You have to let go and understand that

you will experience some discomfort. But this discomfort does not have to control

you.

As you adapt to something new by having a positive attitude, you then

give yourself the chance to feel the exhilaration surrounding this new experience. 12

Controlling our attitude is even more possible when we examine our various levels

of thought. Researchers suggest that to bring order to the

Managing Workplace Diversity | Chapter One: Valuing Diversity 7

potentially chaotic landscape of the mind, it helps to think positively. 13

Positive

thinking, the highest level of thinking breeds peace, love and creativity, and

encourages harmony and happiness. 14

Having positive thoughts may seem idealistic, but it is not as difficult to

achieve as one might think. If we can first concentrate on and find the positives in

ourselves, then maybe we can do this for others and for uncomfortable

circumstances. To that end, I ask you to do the following exercise before moving

forward in the chapter.

Positive Thinking Exercise

Take three to five minutes to complete the exercise. Please be honest and time yourself. List

ten POSITIVE internal attributes (things that would define your character) about yourself such

as “caring.” Now list ten POSITIVE external attributes (things that make you physically

attractive such as you have beautiful eyes). Please do not get ANY assistance (do not ask your

spouse, partner, friends or family), all twenty answers must come from you alone.

Ten Positive Internal Characteristics About Me: 1.

2.

3.

4. 5.

6.

7. 8.

9.

10.

Ten Positive External Characteristics About Me: 1.

2. 3.

4.

5.

6.

7.

8.

9.

10.

Managing Workplace Diversity | Chapter One: Valuing Diversity 8

Now that you have completed this Positive Thinking exercise, was it

easy or difficult?

If you answered easy, were you able to come up with 20 answers or at

least 16 in total? If yes, I applaud you. This is excellent and generally means that

you have a great self-image. Hopefully, if you feel this positive about yourself you

should be able to see positive attributes in others as well as have a positive attitude

toward change. According to psychologists, those who have healthy self- esteem

feel less threatened by change and can therefore extend their positive thoughts

to these difficult situations.

If you answered difficult, then maybe now is the time to ask others about

your internal and external positive characteristics so that you can complete your list

and add these positive thoughts to how you view yourself. Finding this exercise

difficult could mean several things. For one, you may confuse being self- assured

with being conceited and therefore have not allowed yourself to think these

positive thoughts about yourself. Remember, thinking positively about ourselves

does not indicate that we overvalue ourselves and have heads that can’t fit into

doors, it just means that we value who we are.

Additionally, if you found this exercise difficult it could mean that you need to

work on valuing who you are. How can you expect others to value what you

don’t? How can you look for the positives in difficult circumstances when you

can’t do this for yourself? Unfortunately for many reasons, some of us have not

built a healthy self-esteem based on realistic characteristics of self. Instead, we

have a false sense of security because we don’t value who we really are. If we can

elevate our thoughts to positive from negative (especially our thoughts of self),

then we should better be able to elevate how we respond to change. If we can be

positive and allow creativity to permeate our attitudes then maybe we can have an

open mind. With an open mind, positive attitude, and positive self-worth we can

begin to see change as positive. This should go a long way toward starting the

process of embracing diversity.

Acceptance of Self No matter how different we may feel from others or how much we may have been

bullied or how much ego others think we have—there is great benefit in knowing the

positive characteristics associated with “who” we are. A positive self-worth leads to

acceptance of self or as some would call self-esteem. Though related, self-

acceptance is not the same as self-esteem.

Managing Workplace Diversity | Chapter One: Valuing Diversity 9

Self-esteem refers specifically to how valuable, or worthwhile, we see ourselves;

whereas self-acceptance alludes to a far more global affirmation of self. When

we're self-accepting, we're able to embrace all facets of ourselves--not just the

positive, more "esteem-able" parts. This means that despite what others may find

valuable, others views do not impact how we feel about ourselves because we

know our good points and not so great aspects but we accept it all. My mother-in-

law had a saying…….you must take the good with the bad. It won’t be all good and

it won’t be all bad. If we can do this for ourselves, accept all that makes us who we

are—then shouldn’t it be easier for us to accept both the positive and negative

aspects of change as well as accept others and everything that makes them “who”

they are?

How to Value Diversity Do all beliefs deserve respect?

Table 1: Read the following statements below and indicate which ones you agree

with and why.

1. I believe that anyone has the right to believe anything they want to about

anything at all - but I don't believe they have the right to force others to agree

with them or be upset if others disagree with them. (Agree or Disagree)

2. What happens in your own head is your own business – it is when it comes out

of your mouth and influences your actions that it starts to become relevant to

anyone else. (Agree or Disagree)

3. You don't have to agree with what someone says. It's not about liking the other

person's opinion. It's about realizing people don't always see eye to eye and

accepting that reality whether you like it or not. (Agree or Disagree)

4. Some beliefs are simply not respectable. (Agree or Disagree)

Managing Workplace Diversity | Chapter One: Valuing Diversity 10

5. There is no reason we should judge someone just because they believe in

something that we don't or act in ways that we do not. No matter where they

come from and what they think, we should be treating everyone with an equal

amount of respect. (Agree or Disagree)

Not all of the statements above (if agreed to) follow the premise of the textbook.

The premise of this book is that we are all entitled to our beliefs, lifestyle, way of

dress, etc. especially since this is the land of the free. But, does this mean that

we will agree with the viewpoint and choices of others? Probably not.

It is acceptable to disagree with another’s viewpoint, the diverse

views of this text or your workplace views on diversity. However, whether you

disagree with difference or diversity is not the issue, the issue is having the

ability to respect another person’s right to behave and believe as they choose.

But, how far do you take this?

Does this mean we support a serial rapist and this person’s rights to act as they

choose? Of course not.

The laws of the land and ethical workplace expectations are the guides that help

us to determine what rights others have that we should respect. It is important

to note that it is not our opinion that determines where these boundaries of

acceptable and unacceptable fall. As laws change, as people gain more civil

rights, as viewpoints in society provide more equality this all requires us to have

an open enough mindset that even if we don’t agree with these changes or civil

liberties provided in the United States, we can respect the right that others have

to them.

Embracing Diversity

People can be categorized in many ways, such as by gender, race,

religion, ethnicity, sex, language, income, age, ability or sexual orientation.

Unfortunately, these categories are sometimes used to label people unfairly or

to saddle them with stereotypes. Stereotypes are generalized assumptions

concerning the traits or characteristics of all members of a particular group. They

are frequently (although not always) negative and incorrect in application. But,

Managing Workplace Diversity | Chapter One: Valuing Diversity 11

rather a stereotype is positive or negative it is wrong because no one fact applies

to all in a group. Ironically, stereotypes discourage closer contact, preventing the

perpetrator from discovering what the individual victims of these stereotypes are

really like. 15

Stereotypes often form the basis of prejudice, a premature judgment

about a group or a member of that group made without sufficient knowledge or

thought. 16

We can also develop prejudices towards a whole group based on a

single emotional experience with one person. Prejudice demonstrates an unfair

bias that does not allow for individual differences, good or bad. It violates

the standards of reason, justice, and tolerance.

Many of today's prejudices have their roots in thousands of years of

human history, such as the institution of slavery in America, the slaughter of

European Jews by Christians en route to the Holy Land during the Crusades, and

numerous religious wars between Catholics and Protestants. Other biases can

be based on media portrayal, personal experiences and influences.

A number of sociologists attribute prejudice to modern social

problems, including urban decay and overcrowding, unemployment, and

competition between groups. 17

Research suggests that people of lower (but not

the lowest) socio-economic status or who have lost status are more prejudiced

because they seek scapegoats to blame for their misfortune. 18

Backlashes against

minority groups are therefore more likely during periods of severe economic

downturn and increased unemployment. 19

Many of us recognize our own irrational prejudices (they may

concern places, foods, ideas, etc., as well as people) and work to overcome

them. In contrast, bigots are those persons who obstinately cling to their

prejudices, displaying a degrading attitude towards others to whom they feel

superior. Various groups have been and continue to be the victims of bigotry,

including racial, ethnic and religious groups, women, persons with disabilities,

transgendered individuals, gays and lesbians amongst others.

We are intolerant if we reject or dislike people because they are different,

e.g., of a different religion, different socio-economic status, or have a different set

of values. When comparing different vs. normal in the United States culture, this

has largely been based on white, heterosexual, able-bodied males, the norm

against which to judge others. But, as we look around our jobs, our school

systems and our communities at large, we will find more women, people of color,

disabled, homosexuals/gay & lesbians and others that don’t fit the

Managing Workplace Diversity | Chapter One: Valuing Diversity 12

above norm. It therefore becomes increasingly necessary that our

environments acknowledge a different norm that is representative of all groups. Not

only must the current norm based upon the dominant culture be altered, but so must

our approach to embracing diversity. If not, this can lead to workplace discrimination

which refers to the treatment or consideration of, or making a distinction in favor of

or against, a person or based on the group, class, or category to which that person

belong. It is much more accurate to judge people on individual merit that may

require thinking outside of the box. To think outside of the box of societal norms,

let’s start with the following myth:

MYTH: AMERICA IS A MELTING POT

While it may seem easier to have all cultures assimilate–that is, melt into the

dominant culture, this is not a realistic or fair expectation. According to Holly

Atkins in the December 2001 article: An American 'tossed salad' is the appropriate

cliché she indicates, the melting pot is no more. 20

Today, many people from diverse

backgrounds may blend together but never lose their cultural identity. Therefore,

it makes more sense to change our mindset to the following theory:

FACT: AMERICA IS A TOSSED SALAD

We are all different (some of us could be cucumbers, some tomatoes, some cheese, etc…) one is not better than the other. But, just like each ingredient looks different and adds a different flavor to the salad, so can a diverse workplace produce a greater product if managed effectively. The nice thing about the tossed salad is that as each item is added it never loses its identity or flavor. As we begin to value diversity we should not expect those culturally or ethnically different from us to lose their identity or culture—they should not melt into the pot. Assimilation is not the goal in learning to value diversity but rather the goal is to learn to have an

inclusive workplace where every person is valued for who they are. 21

Once we see that difference is not good or bad, it is just different then we

can begin to understand that a salad with just lettuce would seem bland next to a

salad with lettuce, cucumbers, tomatoes, olives etc. Requiring everyone to be just

alike would cause America to be “bland.” You know what they say: diversity adds

spice to life. With diversity comes different types of music, food, customs, thought

patterns, dress, etc… and each of these enriches the U.S. culture and workplace.

Managing Workplace Diversity | Chapter One: Valuing Diversity 13

Despite this enrichment, some groups or individuals may find it more

beneficial to assimilate rather than to hold onto their unique identity. This is

when cabbage may want to change to lettuce. The lettuce may even

welcome this assimilation but then we must remember that assimilation is not an

overnight process. It usually takes two or more generations for the members of a

new group to become sufficiently absorbed into the life of a community so much

so that they lose their separate identity. 22

This assimilation can be easier and

sometimes desirable when those groups assimilating are easily accepted into the

group norm and are considered a valuable entity.

However, some ethnic groups—mainly those of dark skin colors—never

achieve total assimilation. If we are in agreement with the tossed salad

theory, total assimilation should no longer even be the expectation. But even still,

those of dark skin have had a harder time due to the prejudices that

society has exhibited towards people of color.

The truth of the matter is where there are obvious differences due to skin

color, accents, weight, height many in the U.S. society have more in common

than they realize. This common ground supports the notion that while managing

workplace diversity may not be simple; it is to the benefit of many. Learning

to embrace diversity rather than have others try to fit into the norm or melt into

the pot should be the goal of organizations.

But, even though we could all stand to benefit from the tossed salad theory

the workplace is not yet without prejudices that could easily turn to

discrimination. Let’s give a warning here, as some of you may be thinking,

“Prejudices aren’t an issue in today’s world, I’m not prejudice.”

People concerned about and committed to improving inter-group relations

must guard against such clichés as: “I’m not prejudice.” Even as you think about

the tossed salad theory, I am sure that everyone can think of one item going into

that salad that they don’t care for due to one reason or another. But, if this does

not fit you maybe you find that you like one item on the salad better than others,

therefore you have a bias toward one ingredient. Just the same, people can be in

general prejudiced for or against other people. However, there are many laws

against discriminatory behaviors, but there are none against prejudicial attitudes.

However, the good news is if we can learn prejudices we can most

certainly unlearn them. This begins with simple concepts and thought, such

as viewing the world/workplace as a tossed salad where working together is the

order of business. We must also know that of those who maintain their

Managing Workplace Diversity | Chapter One: Valuing Diversity 14

difference, no matter how different, we should not judge this person, hold

prejudices against them but accept who they are. But, we can’t get to this step if

we don’t fully recognize our prejudices or negative ways of thinking about difference.

Once we recognize that we do have preconceptions toward others only then can we

start to change our biased thoughts to unbiased thoughts.

Interrogating Our Thinking

How often do we interrogate our thinking? Do we question why we feel the

manner in which we do? Is our thinking justified? Is it because of one or a few

negative experiences? Will my thinking about difference or a particular cultural group

negatively impact my work experiences with this group? The following checklist of

questions can help us to recognize when we are falling into restrictive patterns of

reasoning and to push ourselves beyond these common "traps" (taken from Gentile,

M. C. (1995), Ways of Thinking about and across Difference):

What are my thoughts regarding my rights?

TRAPS

Do I believe I have absolute rights without responsibility? Does my thinking reflect a fearfulness or

insecurity about inadvertently "giving away" my rights?

Am I focused only on preserving my own privileges, rather than also

understanding my appropriate and necessary responsibilities to the larger community I inhabit?

ESCAPE (a better way of thinking)

Does my thinking reflect a security in my

own identity and an openness to new ideas that is born of the awareness that my identity is multiple and dynamic, and that change does not necessarily mean loss?

Am I trying to understand the different costs

and benefits associated with differing identities and positions in that community, including my own?

How do I define myself through my thinking?

TRAPS ESCAPE

Do I define myself by the ways in which I am different from others, or in terms

of "the ways I am not" (i.e., not ignorant, not guilty, not a failure, not weak)?

Do I define myself more complexly, recognizing the differing and even conflicting

aspects of my own multiple identities? Can I admit that I have things in common with the people I most admire as well as with those of whom I am most critical?

Managing Workplace Diversity | Chapter One: Valuing Diversity 15

What is my thinking towards individuals that do not belong to my cultural

group?

TRAP ESCAPE

Do I define people by their group

identities or associated stereotypes? Do

I see feminine men and think they are

“gay?” Do I see tall hooded black men

and get scared? Do I see White men

and assume they do not value others

outside their cultural group?

I see people as distinct individuals

completely free of any group identity

determination. Instead of seeing a

stereotype, I do not link the individual

to any group but instead take the time

to get to know the individual.

Do I understand that people can belong

to a cultural group without identifying

with the stereotypes or dominant

characteristics of that group and yet

still be a member of that group?

What are my “comfort zones” when confronted with differing viewpoints?

TRAPS ESCAPES

Am I more interested in being "right"

than in learning?

Do I present my point of view in a way

that discourages negative feedback and

questioning?

Am I open to, or even appreciative of,

the potential to change one's mind, to

see things in a new way?

Do I embrace disconfirming data and

multiple perspectives as an opportunity

for learning?

What is my thinking when I stand to lose “something”?

TRAP ESCAPE

Do I approach any attempt to improve

conditions for some, from a defensive

stance of "as long as it doesn't affect

me . . ." ?

Am I willing to redefine the terms of

cost and benefit? Am I willing to

consider that some aspects of myself

may benefit from a choice that costs

other aspects of myself?

Managing Workplace Diversity | Chapter One: Valuing Diversity 16

How we think has the capacity to impact our actions. While valuing diversity may

seem like a simple concept in theory, it can be at times more difficult to practice. In

the workplace, where individuals may have negative thinking or perspectives (as we

are all human) it becomes necessary to understand that there are approaches to

diversity that can assist us manage this complexity better. There are three

established diversity approaches that can assist us in embracing diversity.

Three Approaches to Diversity The rest of the text is broken down based on the three approaches to addressing workplace diversity. In order to embrace diversity and make equal opportunity a reality it is often necessary to understand and utilize all three approaches to diversity in the workplace. The following table explains (in very simple terms) the differences between the three approaches, using information from the following source: Beyond Race and Gender: Unleashing the Power of Your Total Work Force by

Managing Diversity, author Thomas Roosevelt (1992).23

Table 2: Three Approaches to Diversity

Valuing

Differences

Affirmative Action Managing Diversity

Emphasis here is

on accepting,

respecting and

understanding

differences.

Emphasis is on achieving equality of

opportunity. Seeking to include those

who were formerly excluded.

Corrects recruitment, hiring, training and

promotion tactics that have caused

systematized discrimination.

Emphasis is

on building

specific skills

and creating

policies that

get the best

from all

employees.

Necessary for any

cultural change and

can be ethnically

driven.

Goals are outlined for achieving a

multicultural workplace. It can be legally

driven if a company is in prior violation of

discrimination or seeks a government

contract. It is often voluntary.

Creation of

policies that

are effective

for all

employees

often tied to

rewards and

results. It is

the elimination

of

systematized

discrimination.

This step is

often

strategically

driven.

Managing Workplace Diversity | Chapter One: Valuing Diversity 17

In order to determine what approach to use for a given situation, it

is necessary to review the factors that are taking place at your organization.

Some companies will need to use all three approaches in a comprehensive

diversity plan, while other organizations may have addressed certain issues and

may need to use only one of the above approaches.23 But no matter which

approach is utilized, it is important for managers to understand what is going on

in their workplace and what changes will need to take place in order to

address the issue(s) effectively.

We begin this discussion of the three approaches with Valuing Differences

(Affirmative Action and Managing Diversity will be discussed later in the

text) because it is my belief that it is hard to manage what we don’t value. It

is very easy to mistreat those things and people that we don’t value. Some

people mistreat animals simply because they don’t value their existence—this

person’s thinking is negative toward animals and comes out through their

actions toward them. This same mindset can extend to individuals.

Anthony Carnevale and Susan Carol Stone, authors of The American

Mosaic, have emphasized that valuing diversity involves "recognizing that

other people's standards and values are as valid as one's own," and note that for

most organizations, valuing diversity requires nothing less than cultural

transformation. 24

This is an extraordinary task, for it requires people—especially

those of the dominant culture—to let go of their assumptions about the universal

rightness of their own values and customary ways of doing things and to become

receptive to other cultures. 25

Valuing diversity requires respecting, understanding and accepting

differences. It does not mean however that you must agree with the

difference. But, if you choose to disagree, you must still show respect, and seek

to understand and accept difference. Respecting diversity starts by first

expanding our cultural knowledge of “American history” to the point where

it becomes inclusive of all groups that have contributed to our great society.

Without this knowledge, it is easy to believe the negative media portrayals

and news accounts that plague certain groups of people. It is also easy to believe

that if I did not learn about these groups’ contributions to society during my early

education then would it be safe to assume “they” provided very little contribution.

But, history is written by the victor. They can tell the story from their

perspective, with only their contributions and in the way that makes them look

the best. When history is only presented by the victor, they have the choice to

put their own story on a pedestal and make others seem inferior or absent by

simply just not including their stories or contributions.

Managing Workplace Diversity | Chapter One: Valuing Diversity 18

Therefore, without cultural knowledge it becomes easy to believe that only

the heroes you learned about contributed to this great country called the United

States. Without cultural knowledge, it becomes easy to believe the stereotypes and

myths that can often be passed down from one generation to the next—as you may

have little to no positive facts to go against these negative viewpoints. Lack of

cultural knowledge can also result in a lack of value where we don’t treat those

who are different with the respect they deserve. It can also lead to a false sense of

self if you identify with the “victor” group who has presented their story in a

misleading manner. This does not level the playing field and can keep the viewpoint

that some are superior while others are inferior due to a lack of knowledge of these

cultures. Ultimately, this lack of cultural knowledge can serve to justify inappropriate

behavior toward difference which all too often can lead to discrimination in the

workplace. Before, we delve into cultural knowledge let’s get a better definition of

what it is and how it and other components contribute to cultural competency.

Cultural Knowledge Familiarization with selected cultural characteristics, history, values, belief

systems, and behaviors of the members of another ethnic group (Adams, 1995). 26

Cultural Awareness Means developing sensitivity and understanding of another ethnic group. This usually involves internal changes in terms of attitudes and values. Awareness and sensitivity also refer to the qualities of openness and flexibility that people develop in relation to others. Cultural awareness must be supplemented with cultural

knowledge (Adams, 1995). 27

Cultural Sensitivity Is knowing that cultural differences as well as similarities exist, without assigning values, i.e. better or worse, right or wrong, to those cultural differences (National

Maternal and Child Health Center on Cultural Competency, 1997). 28

Cultural Competence Is the set of congruent behaviors, attitudes, and policies that come together in a system, agency or among professionals. It enables that system, agency, or those professionals to work effectively in cross-cultural situations (Cross, Bazron, Dennis, &

Isaacs, 1989). 29

Cultural knowledge + cultural awareness + cultural sensitivity = Cultural Competence

Managing Workplace Diversity | Chapter One: Valuing Diversity 19

Why is Cultural Competence Important?

Because without it the following can occur:

1. Lack of knowledge - resulting in an inability to recognize differences.

2. Self-protection/denial - leading to an attitude that these differences are

not significant, or that our common humanity transcends our differences.

3. Fear of the unknown or the new - because it is challenging and

perhaps intimidating to get to understand something that is new, that

does not fit into one's world view. 4. Feeling of pressure due to time constraints - which can lead to

feeling rushed and unable to look in depth at an individual’s needs.

Self-awareness is argued to be one of the most important elements in developing

effective collaboration with culturally different individuals and communities. It is

this commonsense approach that begins the process of understanding how our

own perspectives impact how we relate to others. These vital ingredients (cultural

knowledge, cultural awareness and cultural sensitivity) are not only paramount to

an organization’s cultural competence but to our individual cultural competence as

they expand our self-awareness.

Cultural self-awareness becomes the bridge to learning about other

cultures. It seems very difficult to be truly sensitive to another culture until one is

sensitive to his/her own culture and the impact that cultural customs, beliefs,

values, and behaviors have on our development. A professional's impression of

another’s functioning style may be influenced by his/her own, sometimes

unexamined assumptions. Assumptions are those things we take for granted or

accept as truth without proof.

Achieving cultural competence means that we may have to step outside

our own framework. It may be difficult to see strength in individual or collective

behaviors that reflect different assumptions. At first, it may appear that another

person’s deficit may be a weakness, when in fact it may be the strength in their

culture.

Concluding Thoughts

In this chapter we introduce the term diversity and how achieving workplace

diversity has a lot to do with our ability to manage change, be open-minded and

think positively about ourselves, circumstances and others. Workplace diversity is

to be embraced not just regulated by the government through laws. Diversity is

Managing Workplace Diversity | Chapter One: Valuing Diversity 20

best managed by understanding the three approaches to diversity and

incorporating those aspects needed in organizations. It is the premise of this text

that diversity must first be valued by individuals which comes through cultural

knowledge and it is only then that the other two approaches of workplace

diversity can best be utilized in organizations. Embracing diversity and all it

entails starts with the individual. But, when it comes to dealing with diversity

we cannot ignore discrimination and prejudices as . . .

“Prejudice is a burden that confuses the past, threatens the future

and renders the present inaccessible”30 Dr. Maya Angelou

Managing Workplace Diversity | Chapter One: Valuing Diversity 21

End of Chapter Questions

1. What is the difference between self-acceptance and self-esteem? How does this relate to

valuing diversity?

2. Why is it important to understand that in order to value diversity I don’t have to agree with the difference?

3. Define the three approaches to diversity.

4. What reasons does the text state regarding how harmful “not” having cultural knowledge is to diversity.

5. What is cultural competency and how does cultural sensitivity and cultural awareness contribute to cultural competence.

6. How can cultural competence be used as a gage upon which to judge the workplace environment?

7. Define the following terms: prejudice, stereotypes, and discrimination. Explain how prejudices or stereotypes can lead to discrimination in the workplace.

8. Explain why the phrase “America is a melting pot” is a myth and should not be utilized to value diversity.

Internet Exercise

Using the Internet read the article found at:

http://www.leadingage.org/Cultural_Competence_in_the_Workplace_Cha

llenges_and_Solutions_V11N3.aspx

If the website is down please go to www.google.com and type: cultural

competency in the workplace. Once you’ve read the article, indicate how

this organization defines cultural competency and how they feel they have

achieved it.

Managing Workplace Diversity | Chapter One: Valuing Diversity 22

End of Chapter Exercise

Part A: Cancelling negative thinking

1. List five negative thoughts, memories or emotions that you are aware of

(ones you or others you know have).

2. Next to each negative thought, write a positive thought on that same

subject or viewpoint.

3. Now answer the following questions: a) How hard or easy was it to come up with the five negative thoughts?

Why?

b) How hard or easy was it to come up with the five positive thoughts to

cancel out the negative ones?

c) Do you think it is practical to cancel out negative thoughts with

positive ones, why or why not?

Part B: Take the Pretest Challenge Pretest

Directions: Answer questions 1-13 utilizing your “best” guess. The correct answers

will be given after you have completed the post-test toward the end of the textbook.

True/False

1. Thanksgiving is a celebration that everyone enjoys. Native-Americans especially enjoy this holiday because of the peace it represented to their community.

2. Gay and lesbian people are a threat to the workplace and have few leaders who have contributed to our society.

3. African-Americans even though they started as slaves in this country now have equal opportunity.

4. Disabled employees can be a liability to a company due to missed work time.

Managing Workplace Diversity | Chapter One: Valuing Diversity 23

5. Caucasian men are accepted in Corporate America because being white and male are the only requirements needed to belong to the “old boys network.”

6. For every job that a man can do, there is a woman able to do the same job.

7. Most people on welfare (a government transfer system where tax payer dollars are given to the poor for housing etc.) are Black and Hispanic women who live off the

system forever.

8. Arabs come to this country and are given government subsidies (free money that is not to be paid back) this is why they are able to buy their own companies.

9. Asian-Americans have always been privileged minorities because of their higher intelligence and because they do not suffer from discrimination or illiteracy in any

capacity.

10. Hispanics are the poorest minority because they are lazy immigrants.

11. Cultural knowledge of various groups is not necessary to preventing discrimination in the workplace.

12. I believe that most people are treated fairly in the workplace and history plays no factor in how people treat each other.

13. It is not necessary to have diversity training in the workplace as most people understand diversity and its implications.

Managing Workplace Diversity | Chapter One: Valuing Diversity 24

References

1. Worman, D. (2005). Managing Diversity: Linking Theory and Practice to Business Performance Conference. Chartered Institute of Personnel and Development. Retrieved from: http://www.cipd.co.uk/NR/rdonlyres/D4D2D911- FC8A-4FD2-A814- B80A55A60B87/0/mandivlink0405.pdf

2. Jackson, S.E. & Joshi, A. (n.d.). Research on Domestic and International Diversity in Organizations: A Merger that Works? Retrieved from: http://chrs.rutgers.edu/pub_documents/Jackson_5.pdf 3. Worman, D. (2005). Managing Diversity: Linking Theory and Practice to Business Performance Conference. Chartered Institute of Personnel and Development. Retrieved from: http://www.cipd.co.uk/NR/rdonlyres/D4D2D911- FC8A-4FD2-A814- B80A55A60B87/0/mandivlink0405.pdf

4. Ibid.

5. Ibid.

6. Austin, M. R. (1997, August). Managing Change. Manage, 49(1), 15-17.

7. Outlaw, F. (n.d.). Stubbleupon. Retrieved from http://www.uscg.mil/leadership/news/fall99/watch.htm

8. De Meuse, K. P. & McDaris, K. K. (1994, February). An Exercise in Managing Change. Training & Development, 48(2), 55-57. 9. The American Heritage Dictionary of the English Language. (n.d.). Retrieved from http://www.bartleby.com/61/64/S0946400.html

10. Costello, S. J. (1994). Managing Change in the Workplace: Designing the Flexible, High Performing Organization. New York: Wiley.

11. Ibid.

12. Decker, D. C. & Belohlav, J. A. (1997, April). Managing Transitions. Quality Progress, 30(4), 93-97.

13. Ibid.

14. Ibid.

15. Ponterotto, J. G. (1993). Preventing Prejudice: A Guide for Counselors and Educators. Newbury, CA: Sage Publishing. 16. Ibid.

17. Ibid.

Managing Workplace Diversity | Chapter One: Valuing Diversity 25

18. Essed, P. (1991). Understanding Everyday Racism: an Interdisciplinary Theory. Newbury Park: Sage Publications.

19. Ibid.

20. Atkins, H. (2001, December). An American 'tossed' salad. St. Petersburg Times.

21. Thomas R. R. (1992). Beyond Race and Gender: Unleashing the Power of Your Total Work Force by Managing Diversity. New York: American Management Association.

22. Ahmed, N. R. (1993, December). Stirring the salad bowl: Diversity continues to increase. Managers Magazine, 68, 12.

23. Thomas R. R. (1992). Beyond Race and Gender: Unleashing the Power of Your Total Work Force by Managing Diversity. New York: American Management Association.

24. Carnevale, A. P. & Stone, S. C. (1995). The American Mosaic: an In-Depth Report on the future of Diversity at Work. New York: McGraw-Hill.

25. Ibid.

26. Adams, D. L. (1995). Health issues for women of color: A cultural diversity perspective. Thousand Oaks: SAGE Publications.

27. Ibid.

28. Texas Department of Health, National Maternal and Child Health Resource Center on Cultural Competency. (1997). Journey towards cultural competency: Lessons learned. Vienna, VA: Maternal and Children's Health Bureau Clearinghouse.

29. Cross T., Bazron, B., Dennis, K., & Isaacs, M. (1989). Towards a Culturally Competent System of Care, Volume I. Washington, D.C.: Georgetown University Child Development Center, CASSP Technical Assistance Center.

30. Maya Angelou quotes. (n.d.). ThinkExist.com. Retrieved from http://thinkexist.com/quotation/prejudice_is_a_burden_that_confuses_the_past/327559.html

Managing Workplace Diversity | 26

Chapter Two: Civil Rights Laws

“Being an American is about having the

right to be who you are. Sometimes that doesn't happen.”

― Herb Ritts

Managing Workplace Diversity | Civil Rights Laws 27

CIVIL RIGHTS LAWS

Chapter Objectives

After reading this chapter, you should be able to:

 know what equal employment laws are and how the EEOC works to enforce them.

 understand the civil rights laws.

 know who the protected classes are.

 understand who the age discrimination laws protect.

 explain how the workforce can protect the rights of protected classes.

 clarify what it means to abide by Title VII of the Civil Rights Act

of 1964 in the workplace.

Chapter Two

Managing Workplace Diversity | Civil Rights Laws 28

Levels of the Law

When it comes to the law there are various levels of the law that apply to

discrimination. Title VII of the Civil Rights Act of 1964 provides federal

protection to individuals from discrimination and these laws apply to the entire

country. Along with the federal law, there are state laws that cover each state

and provide protection from discrimination. Each state has the right to include

protected classes not covered by the federal laws. For instance, there are

currently many states that protect individuals from discrimination on the basis

of sexual orientation. Lastly, there are local laws that govern particular

districts. There are many local laws that protect against discrimination on the

basis of both sexual orientation and gender identity, two entities that are

currently not covered by federal discrimination laws.

Equal Employment Laws Say We Should Value Diversity

The foundation for Equal Employment Opportunity (EEO) Laws can be traced back

to the U.S. Constitution. However, significant progress in shaping current laws

was made between 1941 and 1991. Executive Orders barring discrimination,

passage of the Title VII of the Civil Rights Act of 1964 and the Equal Employment

Act of 1972 are often cited as the cornerstones for eliminating employment

discrimination on the federal level.

The above laws are enforced by the Equal Employment Opportunity

Commission (EEOC). The Commission is composed of five Commissioners and a

General Counsel appointed by the U.S. President and confirmed by the Senate.

Commissioners are appointed for five-year staggered terms; the General

Counsel's term is four years.1 The President designates a Chair and a Vice-Chair

and the Chair is the chief executive officer of the Commission.2 The Commission

has authority to establish equal employment policy and to approve litigation. The General Counsel is responsible for conducting litigation.

The EEOC carries out its enforcement, education and technical assistance

activities through 50 field offices serving every part of the nation. T h e EEOC

is an independent federal agency originally created by Congress in 1964 to

enforce Title VII of the Civil Rights Act of 1964.3 In addition, the EEOC enforces

the following federal statutes prohibiting employment discrimination,

including: the Age Discrimination in Employment Act of 1967, Title I of the

Americans with Disabilities Act of 1990, and the Equal Pay Act of 1963.4 The

descriptions following provide a brief summary of these laws.

Managing Workplace Diversity | Civil Rights Laws 29

EEO Laws

Source: EEO Laws and Regulations found at http://www.eeolaw.org/law.html5

Title VII of the Civil Rights Act of 1964

Prohibits employment discrimination because of race, color, sex, national origin,

and religion. Prohibits retaliation for opposing discrimination, filing a complaint, or participating in a related proceeding.

Age Discrimination in Employment Act of 1967

Prohibits employment discrimination because of age against persons age 40 and

older. Prohibits retaliation for opposing age discrimination, filing a complaint, or

participating in a related proceeding. This law was amended by the Older Workers

Benefit Protection Act which sets minimum criteria that must be satisfied before a

waiver of any ADEA right is considered a "knowing and voluntary" waiver.

Americans With Disabilities Act of 1990, Titles I and V

Prohibits employment discrimination because of: mental and physical disabilities

that substantially limit a major life activity; or having a record of a disability; or

being regarded as having a disability. Requires reasonable accommodation of

mental and physical disabilities.

Equal Pay Act of 1963

Prohibits wage differentials based on sex for jobs that require equal skill, effort,

and responsibility, and are performed under similar working conditions in the

same establishment ("equal pay for equal work").

Managing Workplace Diversity | Civil Rights Laws 30

The following information: Title VII of the Civil Rights Act of 1964 is reprinted with

permission from the U.S. Equal Employment Opportunity Commission and clearly

explains what constitutes discrimination according to the previous discussed laws.

Title VII of the Civil Rights Act of 1964*6

Race & Color Discrimination

As this Act relates to racial/ethnic groups (White/Caucasian, Black/African American,

Asian American, Hispanic/Latino and Native American), it is unlawful to discriminate

against any employee or applicant for employment because of his/her race or

color in regard to hiring, termination, promotion, compensation, job training, or

any other term, condition, or privilege of employment. It also prohibits

discrimination on the basis of an immutable characteristic associated with race,

such as skin color, hair texture, or certain facial features. Even though not all

members of the race share the same characteristic, there would still be a violation

of Title VII based on the previous elements.

Title VII also prohibits employment decisions based on stereotypes and

assumptions about abilities, traits, or the performance of individuals of certain racial

groups. Title VII prohibits both intentional discrimination and neutral job policies

that disproportionately exclude minorities and that are not job related. Equal

Employment opportunity cannot be denied because of marriage to or association

with an individual of a different race; membership in or association with ethnic based

organizations or groups; or attendance/participation in schools or places of

worship generally associated with certain minority groups. Title VII also prohibits

discrimination on the basis of a condition, which predominantly affects one race,

unless the practice is job related and consistent with business necessity.

Furthermore, harassment on the basis of race and/or color such as ethnic

slurs, racial “jokes,” offensive or derogatory comments, or other verbal or physical

conduct based on an individual’s race or color constitutes unlawful harassment if the

conduct creates an intimidating, hostile, or offensive working environment, or

interferes with the individual’s work performance. Title VII also states that when you

isolate employees on the basis of race or color from other employees or from

customer contact this is a violation. It also prohibits assigning mostly people of

color to predominantly minority establishments or geographic areas. It is also

illegal to exclude minorities from certain positions or to group or categorize

Managing Workplace Diversity | Civil Rights Laws 31

employees or jobs so that minorities generally hold certain jobs. Coding

applications/resumes to designate an applicant’s race, by either an employer or

employment agency, constitutes evidence of discrimination where minorities are

excluded from employment or from certain positions.

As it relates to color discrimination this discrimination while categorized

with race is slightly different. This slowly emerging form of workplace

discrimination is based on color or skin tone. The unlawful conduct is predicated

not on a person's specific race or nationality, but on the shade of his or her skin,

often involving disputes between people of the same race and among individuals

who act on cultural biases based on whether a person's skin tone is lighter or

darker.

Vice-Chair Naomi Earp of the Equal Employment Opportunity Commission

told a meeting of the American Bar Association that "colorism" represents a

potential emerging trend in workplace discrimination claims. Color claims over the

past year have risen from 1,400 in fiscal year 2002 to 1,555 in fiscal year 2003,

Ms. Earp reported. She noted the increase may signal a trend attributable, in part,

to the changing demographics of the American workplace, as more claims of

colorism are included along with charges of race discrimination – the most

prevalent charge year after year -- under Title VII of the 1964 Civil Rights Act.

Complaints of color discrimination go both ways, although more complaints

are brought by individuals with darker skin than those with lighter skin. Ms. Earp

reported the majority of charges alleging color discrimination were brought in the

EEOC district offices in the cities of New York, Boston, Miami, Chicago, and

Houston. She observed that color discrimination is inherent in some cultures, such

as in India, Pakistan, and South America. As the United States becomes more

culturally and ethnically diverse, awareness of colorism issues grow in importance,

Ms. Earp emphasized.

Skin tone bias is not unique among people of color; whites also can equate

darker skin with a "negative cultural stereotype." Yet, there is a great deal of

uncertainty over whether discrimination based on skin tone is even illegal,

although the EEOC clearly takes the position it is. In August, 2003, the EEOC's

Atlanta district office announced a $40,000 settlement in a "black on black"

discrimination case against a franchisee of a large restaurant chain. The plaintiff

was a dark skinned male waiter at the restaurant in Georgia when a light skinned

black man began working as the general manager. The manager almost

immediately began harassing the plaintiff, continuously

Managing Workplace Diversity | Civil Rights Laws 32

making offensive and embarrassing comments about the dark color of his skin,

the EEOC said in its complaint. Co-workers and some customers witnessed the

harassment, the EEOC said. Despite the plaintiff's protests, the harassment

continued, and the plaintiff eventually threatened to call corporate headquarters.

Shortly thereafter, he received the first of four written reprimands for "minor"

offenses, EEOC said, followed by his firing. Although the plaintiff did call the

restaurant chain's hotline to complain about his treatment before being terminated,

allegedly he got no response to his call.

Beyond the monetary settlement in which the employer admitted no

wrongdoing, the restaurant agreed to provide anti-discrimination training to its

employees and to report any complaints at its Georgia restaurants directly to

the EEOC. The restaurant also added a written policy prohibiting discrimination based

on color.

Shortly after the restaurant case settlement, a federal judge in New York

ruled that an African American employee (who was fired after a darker skinned

supervisor allegedly branded her a white "wannabe,") can pursue a race

discrimination law suit against her employer. However, despite these and other

cases in recent years, claims of color discrimination still represent a very small

amount of total employment complaints.

The EEOC received 1,382 charges of color bias in 2002, representing just 2%

of all agency claims. Back in 1987, the EEOC received only 459 complaints of color

discrimination. By 1999, color bias charges were up to 1,304, and they have held

steady ever since. Although the most typical scenario of color discrimination involves

lighter skinned African Americans discriminating against darker skinned African

Americans, color bias cases also have been brought within other groups, including

Native Americans and Arabs.

National Origin Discrimination

No one can be denied equal employment opportunity because of birthplace,

ancestry, culture, or linguistic characteristics common to a specific ethnic group.

Equal employment cannot be denied because of marriage or association with persons

of a national origin group; membership or association with specific ethnic groups,

attendance or participation in schools, churches, temples or mosques generally

associated with a national origin group; or a surname associated with a national

origin group.

Managing Workplace Diversity | Civil Rights Laws 33

A rule requiring employees to speak only English at all times on the job

may violate Title VII, unless an employer shows it is necessary for conducting

business. If an employer believes the English-only rule is critical for business

purposes, employees have to be told when they must speak English and the

consequences for violating the rule. Any negative employment decision based on

breaking the English-only rule will be considered evidence of discrimination if the

employer did not tell employees of the rule.

Furthermore, an employer must show a legitimate nondiscriminatory

reason for the denial of employment opportunity because of an individual’s accent

or manner of speaking. Investigations will focus on the qualifications of the person

and whether his or her accent or manner of speaking had a detrimental effect on

job performance. Requiring employees or applicants to be fluent in English may

violate Title VII if the rule is adopted to exclude individuals of a particular national

origin and is not related to job performance. In addition, an ethnic slur or other

verbal or physical conduct because of an individual’s nationality constitute

harassment if they create an intimidating, hostile or offensive working

environment that unreasonably interferes with work performance or negatively

affects an individual’s employment opportunities.

Title VII also covers immigration-related practices that may be

discriminatory. The Immigration Reform and Control Act of 1986 (IRCA) requires

employers to prove all employees hired after November 6, 1986, are legally

authorized to work in the United States. IRCA also prohibits discrimination based

on national origin or citizenship. An employer who singles out individuals of a

particular national origin or individuals who appear to be foreign to provide

employment verification may have violated both IRCA and Title VII. Employers

who impose citizenship requirements or give preference to U.S. citizens in hiring

or employment opportunities may have violated IRCA, unless these are legal or

contractual requirements for particular jobs. Employers also may have violated

Title VII if a requirement or preference has the purpose or effect of discriminating

against individuals of a particular national origin.

Sex Discrimination

Sex discrimination is discrimination based on the birth sex of male or female.

Therefore, protection is provided to being born and identifying with your birth sex.

As modern society has made clear and you will read further in the text, women

have the ability to perform with equal skill and success in every endeavor

engaged in by men -- including employment, athletics, academics and politics. Yet

Managing Workplace Diversity | Civil Rights Laws 34

discrimination on the basis of sex used against women has a long history in the

United States, and its enduring effects still function to keep women's salaries lower

and opportunities fewer in the employment realm. Although less common, men too

can be subjected to unlawful sex discrimination. No matter what form sexual

discrimination takes -- unequal pay, discriminatory job standards, or failure to

promote -- federal law prohibits discrimination on the basis of sex.

But what about protections for those people, who don’t identify with their birth sex,

are they too protected under sex discrimination? The appropriate term for this is

gender identity. Gender identity is when you don’t identify with your birth sex and as

of the writing of this text gender identity is not a federally protected class like race

and sex. However, the Equal Employment Opportunity Commission (EEOC) takes the

position that it will entertain charges of discrimination asserting gender identity

discrimination and retaliation claims on the basis that such complaints are cognizable

under the sex discrimination prohibition of Title VII of the Civil Rights Act of 1964.

Relying on the Supreme Court’s decision in Price Waterhouse v. Hopkins (1989), the

EEOC has reasoned that the term “sex” in Title VII encompasses both the biological

differences between men and women, and gender. Thus, Title VII’s prohibition on

sex discrimination also proscribes gender discrimination or sex stereotyping, which

can be defined as any time an employer treats an employee differently for failing to

conform to any gender-based expectations.

For instance, in Veretto v. U.S. Postal Service (2011), the charging party alleged that

a coworker continuously made derogatory remarks about his sexual orientation and

attacked him after learning that he intended to marry his male partner. The Postal

Service ("the Agency") dismissed the complaint on the ground that sexual orientation

discrimination is not prohibited by Title VII. However, this decision was reversed,

ruling that the EEOC has jurisdiction under a sexual stereotyping theory to

investigate whether the claim has merit. The EEOC found that the charging party had

sufficiently alleged a plausible sex stereotyping case where the coworker’s attack

was motivated by the sexual stereotyping that a man should marry a woman.

The EEOC will also consider discrimination against an individual because that person

is transgender (a term referring to when one's gender and sex are not always or

ever equivalent and often used as a referrant to the person themselves) due to sex

which is in violation of Title VII. This is also known as gender identity discrimination.

In addition, lesbian, gay, and bisexual individuals may bring sex discrimination

claims. These may include, for example, allegations of sexual harassment or other

kinds of sex discrimination, such as adverse actions taken because of the person's

non-conformance with sex-stereotypes. Title VII’s broad prohibitions against sex

discrimination specifically cover:

Managing Workplace Diversity | Civil Rights Laws 35

 Sexual Harassment which includes practices ranging from direct requests

for sexual favors to workplace conditions that, create a hostile environment

for persons of either gender.

 Pregnancy Based Discrimination which includes pregnancy, childbirth, and

related medical conditions and must be treated in the same way as other

temporary illnesses or conditions.

Sexual Harassment

There are basically two requirements for sexual harassment to be prevalent,

unwelcome conduct and incidents of a sexual nature.

Unwelcome Conduct

This conduct is unsolicited meaning the victim has done nothing to incite it and

the victim views the conduct as undesirable or offensive. By undesirable, the

courts have declared that there is a clear distinction between conduct that is

voluntary and that which is unwelcome. A central inquiry of investigations should

be whether the alleged harassing activity was unwelcome rather than involuntary

and how the parties should have known that. A party may voluntarily be involved

in sexual acts even though they don’t want to be, solely out of fear of losing

their job. This would be an example of unwelcome behavior.

Sexual Nature

Some common examples of sexually harassing conduct that’s of a sexual nature

are:  Sexual propositions

 Comments on the sexual areas of a body

 Dirty pictures or jokes of nude or sexually suggestive individuals

 Sexually oriented cartoons

 Other physical or verbal conduct

The requirement can also be fulfilled through nonsexual verbal and physical

behavior caused by the gender of the individual being harassed. An example of

this is in the case of Hall v. Leus Construction Company (1993), here three female

plaintiffs were subjected to conduct designed to make their work life difficult and

to let them know that women were not welcome on the job site. A few of these

acts were as follows: the men involved in the suit urinated in the gas tank of one

of the plaintiffs car, they had locked the door of the restroom at the job site and

had refused to stop on the road so the plaintiff could go to the

Managing Workplace Diversity | Civil Rights Laws 36

bathroom letting a dangerous condition persist in the plaintiff’s truck until a male employee

needed to stop to use the restroom. While these acts were not sexual comments or nude

displays, they were still sexual in nature because they were based upon the sex of the victim.

When someone has a potential sexual harassment case, there are two ways to make

the claim:

1) Quid Pro Quo

2) Hostile Environment

Quid Pro Quo

This claim requires showing of unwelcome activity of a sexual nature in exchange for tangible

job benefits (“this for that”) or it is also the loss of tangible job benefits owing to the

rejection of such activity. This is fundamentally, an abuse of supervisory power.

To establish quid pro quo sexual harassment it is necessary to prove:

1. The person was a member of a protected class (group named in a law as protected from

discrimination.) Some protected classes include race, gender, age and religion. 2. The person was subjected to unwelcome harassment.

3. The harassment was based on sex.

4. The person’s reaction to the harassment affected tangible aspects of her or his

compensation, terms, conditions, or privileges of employment.

Hostile Environment

This claim requires showing of frequent, nontrivial acts of a sexual nature that have created the

effect of a hostile, offensive or intimidating working atmosphere. No money damages are

required to be shown. To prove this, it is necessary to show the following:

1. The harassment was unwelcome.

2. The harassment was based on membership in a protected class.

3. The harassment was sufficiently severe or pervasive to create an abusive working

environment.

Managing Workplace Diversity | Civil Rights Laws 37

4. The employer had actual knowledge or constructive knowledge of the

environment but took no prompt and remedial action.

The Supreme Court has set two conditions as the standard for evaluating

whether or not a working environment is “hostile”:

1. A reasonable person* would find the environment hostile or abusive.

2. The victim subjectively perceives the environment to be abusive.

*In its decision on hostile environment sexual harassment cases, the

Supreme Court has not directly addressed the question of whose viewpoint should

be used in assessing the work environment. The Court has not ruled that

decisions should be made from the perspective of the victim or the accused.

Instead, they have the used the reasonable person viewpoint.

Men & Sexual Harassment

According to Julie Crane, a California Attorney at Law, more men are suing for

sexual harassment. Based on cases taken to trial there have been situations

where male employees cite sexual harassment because their male co-workers use

vulgar language constantly, make lewd jokes and sometimes teasingly grab at

their genitals. While this may sound like the kind of horseplay that goes on in a

typical high school locker room, as a manager be assured that you can not just

chose to ignore it. This employee who is the victim of this behavior could (as

some have done) file a claim for sexual harassment with the Equal Employment

Opportunity Commission (EEOC), and if he is as successful as the claimants in

one recent case, he could receive a settlement of $500,000.

The EEOC in the year 2000 stated that men filed 13.5 percent of all the

sexual harassment claims, twice as many as they filed in 1992. The majority of

these charges involve harassment by other men.

Pregnancy Discrimination

The Pregnancy Discrimination Act is an amendment to Title VII of the Civil Rights

Act of 1964. It states that women affected by pregnancy or related conditions

Managing Workplace Diversity | Civil Rights Laws 38

must be treated in the same manner as other applicants or employees with similar

abilities or limitations.

An employer cannot refuse to hire a woman because of her pregnancy

related condition as long as she is able to perform the major functions of her job. An

employer cannot refuse to hire her because of its prejudices against pregnant

workers or the prejudices of co-workers, clients or customers.

An employer may not also single out pregnancy related conditions for

special procedures to determine an employee’s ability to work. However, an

employer may use any procedure used to screen other employees’ ability to work. In

addition, pregnant employees must be permitted to work as long as they are able

to perform their jobs. Employers must hold open a job for the same length of time

for a pregnancy related absence as jobs are held open for employees on sick or

disability leave.

Religious Discrimination

Title VII prohibits employers from discriminating against individuals because of

their religion in hiring, firing, and other terms and conditions of employment. The Act

also requires employers to reasonably accommodate the religious practices of an

employee or prospective employee, unless to do so would create an undue

hardship upon the employer. Flexible scheduling, voluntary substitutions or swaps,

job reassignments and lateral transfer are examples of accommodating an

employee’s religious beliefs.

Employers cannot schedule examinations or other selection activities in

conflict with a current or prospective employee’s religious needs, inquire about an

applicant’s future availability at certain times, maintain a restrictive dress code, or

refuse to allow observance of a Sabbath or religious holiday, unless the employer

can prove that not doing so would cause an undue hardship.

An employer can claim undue hardship when accommodating an employee’s

religious practices if allowing such practices requires more than ordinary

administrative costs. Undue hardship also may be shown if changing a bona fide

seniority system to accommodate one employee’s religious practices denies

another employee the job or shift preference guaranteed by the seniority system. An

employee whose religious practices prohibit payment of union dues to a labor

organization cannot be required to pay the dues, but may pay an equal

Managing Workplace Diversity | Civil Rights Laws 39

sum to a charitable organization. Mandatory “new age” training programs,

designed to improve employee motivation, cooperation or productivity through

meditation, yoga, biofeedback or other practices, may conflict with the non-

discriminatory provisions of Title VII. Employers must accommodate any

employee who gives notice that these programs are inconsistent with the

employee’s religious beliefs, whether or not the employer believes there is a

religious basis for the employee’s objection.

As you have seen Title VII guarantees protection against discrimination in

employment on the basis of race and ethnicity, color, religion, sex and national

origin. It then was later amended to include disability. When the first civil rights

bill to follow the U.S. civil war was debated in Congress, it was criticized for

granting “special rights” to African Americans despite African Americans not seen

as “human” but only as property during the slave era. When the Civil Rights Act

was debated in 1964, it was criticized on the basis that it would destroy the

economic viability of companies and attack individual freedom of choice in hiring.

These laws really create more competition in the workplace and seeks to eliminate

entitlement that was provided to certain groups in society. Yet, despite these

objections it passed anyway and applies to companies with more than 15

employees.

The Age Discrimination in Employment Act of 1967 (ADEA)

Age Discrimination

ADEA protects individuals who are 40 years of age or older from employment

discrimination based on age. The ADEA's protections apply to both employees and

job applicants. Under the ADEA, it is unlawful to discriminate against a person

because of his/her age with respect to any term, condition, or privilege of

employment -- including, but not limited to, hiring, firing, promotion, layoff,

compensation, benefits, job assignments, and training.

It is also unlawful to retaliate against an individual for opposing

employment practices that discriminate based on age or for filing an age

discrimination charge, testifying, or participating in any way in an investigation,

proceeding, or litigation under the ADEA.

The ADEA applies to employers with 20 or more employees, including state

and local governments. It also applies to employment agencies and to labor organizations, as well as to the federal government.

Managing Workplace Diversity | Civil Rights Laws 40

APPRENTICESHIP PROGRAMS

It is generally unlawful for apprenticeship programs, including joint labor-

management apprenticeship programs, to discriminate on the basis of an individual's

age. Age limitations in apprenticeship programs are valid only if they fall within

certain specific exceptions under the ADEA or if the EEOC grants a specific

exemption.

JOB NOTICES AND ADVERTISEMENTS

The ADEA makes it unlawful to include age preferences, limitations, or specifications

in job notices or advertisements. As a narrow exception to that general rule, a job

notice or advertisement may specify an age limit in the rare circumstances where

age is shown to be a "bona fide occupational qualification" (BFOQ) reasonably

necessary to the essence of the business.

PRE-EMPLOYMENT INQUIRIES

The ADEA does not specifically prohibit an employer from asking an applicant's

age or date of birth. However, because such inquiries may deter older workers

from applying for employment or may otherwise indicate possible intent to

discriminate based on age, requests for age information will be closely scrutinized to

make sure that the inquiry was made for a lawful purpose, rather than for a

purpose prohibited by the ADEA.

BENEFITS

The Older Workers Benefit Protection Act of 1990 (OWBPA) amended the ADEA to

specifically prohibit employers from denying benefits to older employees. An

employer may reduce benefits based on age only if the cost of providing the

reduced benefits to older workers is the same as the cost of providing benefits to

younger workers.

WAIVERS OF ADEA RIGHTS

At an employer's request, an individual may agree to waive his/her rights or

claims under the ADEA. However, the ADEA, as amended by OWBPA, sets out

specific minimum standards that must be met in order for a waiver to be considered

Managing Workplace Diversity | Civil Rights Laws 41

knowing and voluntary and, therefore, valid. Among other

requirements, a valid ADEA waiver:

(1) must be in writing and be understandable;

(2) must specifically refer to ADEA rights or claims;

(3) may not waive rights or claims that may arise in the future;

(4) must be in exchange for valuable consideration;

(5) must advise the individual in writing to consult an attorney before signing

the waiver; and

(6) must provide the individual at least 21 days to consider the agreement and at

least 7 days to revoke the agreement after signing it. In addition, if an

employer requests an ADEA waiver in connection with an exit incentive

program or other employment termination program, the minimum

requirements for a valid waiver are more extensive.

Titles I and V of the Americans with Disabilities Act (ADA)

Disabled Discrimination

The ADA prohibits discrimination on the basis of disability in all employment

practices. It is necessary to understand several important ADA definitions to know

who is protected by the law and what constitutes illegal discrimination:

Individual with a Disability

An individual with a disability under the ADA is a person who has a physical

or mental impairment that substantially limits one or more major life

activities, has a record of such an impairment, or is regarded as having

such an impairment. Major life activities are activities that an average

person can perform with little or no difficulty such as walking, breathing,

seeing, hearing, speaking, learning, and working.

Qualified Individual with a Disability

A qualified employee or applicant with a disability is someone who satisfies

skill, experience, education, and other job-related requirements of the

position held or desired, and who, with or without reasonable

accommodation, can perform the essential functions of that position.

Reasonable Accommodation

Reasonable accommodation may include, but is not limited to, making

existing facilities used by employees readily accessible to and usable by

persons with disabilities; job restructuring; modification of work schedules;

Managing Workplace Diversity | Civil Rights Laws 42

providing additional unpaid leave; reassignment to a vacant position; acquiring or

modifying equipment or devices; adjusting or modifying examinations, training

materials, or policies; and providing qualified readers or interpreters. Reasonable

accommodation may be necessary to apply for a job, to perform job functions,

or to enjoy the benefits and privileges of employment that are enjoyed by people

without disabilities. An employer is not required to lower production standards to

make an accommodation. An employer generally is not obligated to provide personal

use items such as eyeglasses or hearing aids.

Undue Hardship

An employer is required to make a reasonable accommodation to a qualified

individual with a disability unless doing so would impose an undue hardship on the

operation of the employer's business. Undue hardship means an action that

requires significant difficulty or expense when considered in relation to factors such

as a business' size, financial resources, and the nature and structure of its operation.

Prohibited Inquiries and Examinations

Before making an offer of employment, an employer may not ask job

applicants about the existence, nature, or severity of a disability. Applicants may be

asked about their ability to perform job functions. A job offer may be conditioned on

the results of a medical examination, but only if the examination is required for all

entering employees in the same job category. Medical examinations of employees

must be job-related and consistent with business necessity.

Drug and Alcohol Use

Employees and applicants currently engaging in the illegal use of drugs are not

protected by the ADA when an employer acts on the basis of such use. Tests for

illegal use of drugs are not considered medical examinations and, therefore, are not

subject to the ADA's restrictions on medical examinations. Employers may hold

individuals who are illegally using drugs and individuals with alcoholism to the same

standards of performance as other employees.

Equal Pay Act of 1963 (EPA)

Unequal Pay Nearly fifty years ago, President Kennedy signed the Equal Pay Act (EPA) into law,

making it illegal for employers to pay unequal wages to men and women who

perform substantially equal work. At the time of the EPA’s passage in 1963, women

earned merely 59 cents to every dollar earned by men. While

Managing Workplace Diversity | Civil Rights Laws 43

improvement has been made, women still are paid 78 cents to the dollar for

what men earn doing the same or comparable work.

The Equal Pay Act requires that men and women be given equal pay for equal

work in the same establishment. The jobs need not be identical, but they must be

substantially equal. It is job content, not job titles, that determines whether jobs

are substantially equal. Specifically, the EPA provides: Employers may not pay

unequal wages to men and women who perform jobs that require substantially

equal skill, effort and responsibility, and that are performed under similar

working conditions within the same establishment. Each of these factors is

summarized below (taken from The U.S. Equal Employment Opportunity

Commission Website):

Skill - Measured by factors such as the experience, ability, education, and

training required to perform the job. The key issue is what skills are required for

the job, not what skills the individual employees may have. For example, two

bookkeeping jobs could be considered equal under the EPA even if one of the job

holders has a master's degree in physics, since that degree would not be required

for the job.

Effort - The amount of physical or mental exertion needed to perform the

job. For example, suppose that men and women work side by side on a line

assembling machine parts. The person at the end of the line must also lift the

assembled product as he or she completes the work and place it on a board. That

job requires more effort than the other assembly line jobs if the extra effort of

lifting the assembled product off the line is substantial and is a regular part of the

job. As a result, it would not be a violation to pay that person more, regardless of

whether the job is held by a man or a woman.

Responsibility - The degree of accountability required in performing the

job. For example, a salesperson who is delegated the duty of determining whether

to accept customers' personal checks has more responsibility than other

salespeople. On the other hand, a minor difference in responsibility, such as

turning out the lights at the end of the day, would not justify a pay differential.

Working Conditions - This encompasses two factors:

(1) physical surroundings like temperature, fumes, and ventilation; and

(2) hazards.

Establishment - The prohibition against compensation discrimination under

the EPA applies only to jobs within an establishment. An establishment is

Managing Workplace Diversity | Civil Rights Laws 44

a distinct physical place of business rather than an entire business or enterprise

consisting of several places of business. However, in some circumstances, physically

separate places of business should be treated as one establishment. For example, if

a central administrative unit hires employees, sets their compensation, and assigns

them to work locations, the separate work sites can be considered part of one

establishment.

Pay differentials are permitted when they are based on seniority, merit, quantity

or quality of production, or a factor other than sex. These are known as "affirmative

defenses" and it is the employer's burden to prove that they apply. Furthermore,

in correcting a pay differential, no employee's pay may be reduced. Instead, the pay

of the lower paid employee(s) must be increased.

In addition to the EPA, on January 29, 2009, President Obama signed the Lilly

Ledbetter Fair Pay Act of 2009. The Act overturned the Supreme Court

decision in Ledbetter v. Goodyear Tire & Rubber Co.(2007), which had severely

limited workers' ability to vindicate their rights under federal anti-discrimination laws

that prohibit pay discrimination. In Ledbetter, the Court held that employers could

not be sued for pay discrimination under Title VII of the Civil Rights Act of 1964 if

the employer's original discriminatory pay decision occurred more than 180 days

before the employee initiated her claim. With the privacy of wage of information

which makes it hard to (quickly) determine if pay inequality exists, the laws have

seemed to favor the employer.

Since January 2009, courts around the country have applied the Lilly Ledbetter Fair

Pay Act as Congress intended for straightforward pay discrimination cases. In cases

involving pay discrimination based on sex, race, disability, and age, courts have

recognized that the period during which a worker may file a discrimination claim

is renewed by each paycheck marred by discrimination. But, not all courts have

interpreted the Act the same. If further progress is to be made toward equal pay

many feel it will not happen unless the Paycheck Fairness Act is adopted.

The Paycheck Fairness Act, introduced in both the House (H.R. 377) and the

Senate (S. 84) many proponents feel will update and strengthen the EPA in

important ways, including:

 Toughens the remedy provisions of the EPA by allowing prevailing plaintiffs to

recover compensatory and punitive damages. The EPA currently provides only for

liquidated damages and back pay awards, which tend to be insubstantial. The

change would put

Managing Workplace Diversity | Civil Rights Laws 45

gender based wage discrimination on an equal footing with

discrimination based on race or ethnicity.

 Prohibits employers from punishing employees for sharing salary

information with their coworkers as it stands employers can prevent

employees from sharing wage/salary information. This change

would greatly enhance employees’ ability to learn about wage

disparities.

 Eliminates an employer’s loophole where under the EPA.

Currently, when an employer is found to be paying female

employees less than male employees for equal work, the employer

may use the defense that the pay differential is due to something

other than sex.

 The EPA which was adopted prior to the current federal class action

rule requires plaintiffs to opt in to a suit. Otherwise, if other parties

have been damaged unknowingly if they are not part of the suit it

cannot be a class action. This new law would allow for class action

suits.

The Paycheck Fairness Act has been introduced twice to Congress in 2010

and 2012 and has failed twice.

Sexual Orientation and Gender Identity Discrimination

Neither the civil rights act nor the federal EEO law provides protection on the

basis of sexual orientation (who a person loves). However, Executive Order

11478, as amended; Department Administration Order 215-11; and the

Department’s non- discrimination policy prohibit such discrimination. It is also a

prohibited personnel practice under the Civil Service Reform Act of 1978. The

Department of Commerce has a complaint process for sexual orientation

discrimination.

Furthermore, a bill was introduced into the U.S. congress in the mid

1970’s, which would do for gays and lesbians what various civil rights bills had

done for African-Americans, women and others. It went nowhere. In 1994, a

stripped down version of the bill was introduced to Congress; it had limited range,

guaranteeing only freedom from discrimination in employment. It was called the

Managing Workplace Diversity | Civil Rights Laws 46

Employment Non-Discrimination Act or ENDA. President Clinton supported

this bill in 1995. He said, “If the bill were passed, it would guarantee that all

Americans, regardless of their sexual orientation, can find and keep their jobs based

on their ability to work and the quality of their work.” It was also supported by: the

Leadership Conference on Civil Rights, by many large corporations (AT&T,

Eastman Kodak, Microsoft, RJR Nabisco, Quaker Oats, and Xerox), and by many

religious organizations, including the National Council of Churches, National

Catholic Conference for Interracial Justice, Southern Christian Leadership

Conference, and the Union of American Hebrew Congregations. Yet, despite the

obvious support this bill still has not passed.

As the workforce becomes more and more diverse, sexual orientation (who you love)

and gender identity (the sex you identify with) have become very hot topics in

discussions regarding employee rights despite neither being a federally protected

class. At last count (as of the writing of this text), however, 32 states, including the

District of Columbia, have passed laws prohibiting employment discrimination based

on sexual orientation and/or gender identity. While federal government employees

and contractors enjoy similar protections, Congress has yet to expand the statutorily

protected classes of race, color, sex, religion, national origin, age, disability, and

genetic information to include sexual orientation and gender identity for the millions

of private sector employees in the United States.

The ENDA is again before the United States Congress proposing legislation that

would prohibit private employers with more than 15 employees from discriminating

on the basis of sexual orientation or gender identity. ENDA would exempt religious

organizations and non-profit, membership-only clubs — except labor unions — from

coverage. Since its inception in 1994, a number of versions of ENDA have been

introduced in Congress. The latest version of the bill was introduced in the 113th

Congress on April 25, 2013, but it failed to pass the House of Representatives

Subcommittee.

While Congress has been slow and reluctant to include sexual orientation and gender

identity as protected classes in employment discrimination, the executive branch has

spurred ahead in providing protection from such employment discrimination to

federal employees and contractors.

Concluding Thoughts

After reviewing the laws surrounding equal opportunity one should realize

that the protected classes mentioned above have rights that must be adhered to in

the workplace. Every manager is responsible for abiding by these laws whether

Managing Workplace Diversity | Civil Rights Laws 47

trained in EEO laws or not. When someone in a protected class workplace

rights have been violated due to discrimination there is the possibility that the

worker may not only take the issue to upper management, but could also sue the

organization if not resolved.

It takes time to be a walking expert when it comes to abiding by the laws.

However, if you have an open mind, accurate cultural knowledge, and few

prejudices then it becomes easier to treat people as expected in accordance with

these laws. When you have biases (conscious and unconscious), along with

stereotypes that flood your viewpoints and are not open minded it can make it

difficult to provide equal opportunity in the workplace despite what the laws say to

do.

End of Chapter Questions

1. What is the difference between race and color discrimination?

2. What races are protected classes under Title VII of the Civil Rights Act of 1964?

3. What is sex discrimination? Under what circumstances can a transgender or gay,

lesbian or homosexual use this protection?

4. As it relates to sexual harassment, what is the difference between quid pro quo

and hostile environment?

5. What is the difference between gender identity and sexual orientation and are

these federally protected classes? Could these groups be protected by state or

local laws?

6. Jim is telling racial and religious jokes to his lunch buddy Jason and Mike over

hears him. If Mike tells the boss about these inappropriate jokes wanting them to

stop and the boss does basically nothing to stop it, would this be considered a

hostile environment? If yes, why. If no, why not.

7. What age group of employees is covered under the ADEA? Why in your opinion

would this age group need protecting from discrimination?

8. ADA stands for what? What protections does the ADA provide to the disabled?

9. As it relates to Disability, define the terms: undue hardship and individual with

disability?

Managing Workplace Diversity | Civil Rights Laws 48

End of Chapter Exercise

For each of the following examples (a-f) state WHAT federal discrimination law is

violated if any and why you felt it was or was not considered discrimination according

to the laws.

a. A disabled employee asks for days off for doctor visits and is denied this request,

without any reason given.

b. Woman is demoted from management after her supervisor finds out she is

pregnant.

c. White male is harassed at work for being married to an Asian woman.

d. A female flight attendant who is Arab must wear a hijab, religious head covering,

this is not part of the uniform and she is fired.

e. A man is a crossdresser and comes to work in a dress and is fired and asked not

to return.

f. A woman is interviewing at a trendy clothing store and she is told she is not the

appropriate weight for the position of sales staff but could be hired to do the

inventory.

g. An advertising agency has a pattern of only hiring “lighter” skinned African

Americans, a darker skinned African American applied who was clearly qualified

yet was denied employment.

Internet Exercise

Part A: Using the Internet or www.google.com find three companies that have

settled discrimination lawsuits in the last two years and indicate the following for

each company:

1. Company Name

2. Year Lawsuit was settled

3. Who were the plaintiffs (people bringing the complaint)

4. Why the company was sued

5. How much they settled for

Part B: Now answer the following questions:

(1) Why is the burden of proof on the plaintiff?

(2) How easy do you think it is for an individual to win a discrimination case against

a corporation?

(3) What does the individual bringing the case stand to lose?

Managing Workplace Diversity | Civil Rights Laws 49

Search Key Words: Discrimination lawsuits settled or Race discrimination lawsuits settled,

Religious discrimination lawsuits settled, Age discrimination lawsuits settled or Sex

discrimination lawsuits settled, etc. If you add the year it should also provide you with

recent settlements

Managing Workplace Diversity | Civil Rights Laws 50

References

1. United States Government Agencies and Organizations. (n.d.). Retrieved from http://www.west.asu.edu/jbuenke/government/

2. Ibid. 3. Equal Employment Opportunity Commission website. (n.d.). Retrieved from http://www.eeoc.gov/

4. Ibid.

5. EEO Laws and Regulations. (n.d.). Retrieved from http://www.eeolaw.org/law.html

Managing Workplace Diversity | Chapter Three: Understanding the ISMS 51

Chapter Three: Understanding the ISMS

“If you're going to hold someone down you're going to have to hold on by the

other end of the chain. You are confined by your own repression.”

— Toni Morrison

Managing Workplace Diversity | Chapter Three: Understanding the ISMS 52

UNDERSTANDING THE ISMS

Chapter Objectives

After reading this chapter, you should be able to:

 explain the workplace consequences for anti-fat bias.

 define ageism and the generational characteristics of the U.S.

 understand LGBTQ and its workplace implications.

 comprehend the facts surrounding sexual orientation.

 learn how to effectively address transgenderism in the

workplace

 explain why all people have the right to work free of harassment and discrimination.

 determine what classism stands for and how this issue relates to

workplace diversity.

Chapter Three

Managing Workplace Diversity | Chapter Three: Understanding the ISMS 53

ANTI-FAT BIAS

Anti-fat bias is the discrimination or prejudice based on a person's weight. It is

generally seen as weight bias that can transcend to the workplace. According to

authors Puhl and Brownell (2001), obese individuals are highly stigmatized and

face multiple forms of prejudice and discrimination because of their weight. The

prevalence of weight discrimination in the United States has increased by 66%

over the past decade and is found to impact more women than men.

Weight bias can come from stereotypes that people or organizations have

about obese people defined as grossly overweight persons by societal standards.

Some stereotypes that follow overweight individuals are that they are lazy;

they lack self-control or self-discipline, are not competent, but are sloppy and

unorganized. However, this perspective does not coincide with medical research.

The old school portrayal that obesity is just a psychological problem, a simple

matter of self-discipline: “Just eat less and exercise more” is not the new

understanding of obesity which sees it as a dysregulation of energy. The American

Medical Association officially recognized obesity as a disease in June 2013,

following the World Health Organization and other medical authorities.

Yet, the stereotypes surrounding weight are prevalent and can result in anti-fat

bias that severely impacts an overweight person’s quality of work life and

workplace opportunities. In their 2001 review, Puhl and Brownell summarized

research documenting weight-based prejudice and discrimination in employment

settings indicating that overweight and what they define as obese workers face

stereotypical attitudes from employers and disadvantages in hiring, wages,

promotions, and job termination because of their weight. A growing body of

Managing Workplace Diversity | Chapter Three: Understanding the ISMS 54

Research bears out those accounts of weight-based bias. Forty-three percent of

overweight and obese people say they’ve experienced bias against them by their

bosses, one study found. Another calculated that severely obese White women tend

to earn 24 percent less than their normal-weight co-workers. According to the

Council on Size and Weight Discrimination workers who are heavier than average are

paid $1.25 less an hour. Over a 40-year career, they will earn up to $100,000 less

before taxes than their thinner counterparts (Baum, 2004).

As Lewis Maltby reports in his book Can They Do That? “a 2009 survey of two

thousand employers found that 93 percent of them would choose an applicant of

‘normal weight’ over an equally qualified applicant who was obese.” A 2012

HealthDay poll found that 52 percent of obese or morbidly obese people think their

employers have discriminated against them. While a 2008 Yale study found that 40

percent of those who reported a body-mass index of 35 or higher experienced weight

discrimination and that much of that prejudice manifested itself at work. Nationwide,

weight discrimination increased between 1995 and 2005, with 60 percent of

American adults surveyed reporting at least one occurrence of employment-based

discrimination. In most studies, women reported higher levels of prejudice than men.

Yet despite these types of findings, weight discrimination is not a protected

class. In 2013, the anti-weight discrimination bill was introduced in Utah, and it was

voted down 10-four in a committee where it sparked a lot of discussion, and some

laughs according to public documents. Massachusetts state representative Byron

Rushing, of Boston’s South End, has introduced similar legislation in every session

for the last 15 years. The bill finally made it out of committee in autumn of 2013 by

a seven to one vote. Despite that victory, Rushing’s office says it is on the legislative

“calendar,” but there is no indication of when (or if) the full legislature will vote on it.

As of the writing of this text, there are only six cities in the U.S., and one state —

Michigan — where weight discrimination is against the law.

The fight for Michigan’s protections wasn’t without controversy as the bill

passed in an era when gendered help-wanted signs were common and height and

weight restrictions were basically used to keep women and other marginalized

groups from jobs as, say, firefighters or police officers.

The legislation has not come very far with laws against weight discrimination.

However, despite the laws not protecting against this type of discrimination it does

not preclude organizations from adopting policies that eliminate this type of

prejudicial attitudes particularly since two-thirds of U.S. adults are overweight or

obese (Flegal et al., 2012).

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AGEISM

In 1900, almost 70 percent of American men aged sixty-five and older were

gainfully employed or seeking employment. In the 1990s, only 2.8 percent of the

labor force (both men and women) was over sixty-five. This may partly be due to

the myths that surround older workers. The systematized stereotyping of and

discrimination against people because they are “old” is what is referred to as

ageism.

The aged are often stereotypically described as slow, tired, ill, forgetful,

defensive, withdrawn, and unhappier than younger people. The theme around

older people is one of loss. Loss of hearing, sex drive, loved ones etc… But, again

these are all myths that are unfairly attributed to aging. The truth is those who

believe these myths unfortunately know very little about “healthy” aging.

Common sense and myths say we grow old because we wear out, but actually no

wear and tear theory of aging exists.1

Let’s discuss a few of the other myths associated with older workers.

Myth One: Elders are often frail and ill.

Fact One: Harkness (1999) states that “the reality is that society, the

media, and physicians—even gerontologists—have focused on the

6 to 15 percent of elders who are frail and ill.”2

Myth Two: Elders have a loss of sexual desire.

Fact Two: Regarding the sexual decline of seniors, Bortz (1991) reports on a

1984 study by Edward Brecher titled “Love, Sex and Aging” and

states that among the 4,246 participants, who ranged in age from

fifty to ninety-three, the study found that the following percentages

of people were sexually active3:

 93 percent of women and 98 percent of men in their fifties

 81 percent of women and 91 percent of men in their sixties

 65 percent of women and 79 percent of men in their

seventies

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Myth Three: Elders experience a loss of productivity and creativity

Fact Three: Birren in a 1990 study of scientific publications of people in varying age

groups, no one age was found to be the most productive, thus supporting the

conclusion that age cannot be used as surrogate criterion for creativity and

productivity.4

The above myths and facts from the 1990s have not changed. Even today

there are still those who have a fear of old age and death, reinforced by ageism

allowing the younger generation to see older people as low-grade beings.5 But, the

young don’t realize that they are just setting in motion their own negative conditions

in later life. The young if lucky to live long may become a victim of their own

stereotypical belief systems.

These stereotypes no doubt contribute to age discrimination. Age

discrimination is often subtle but despite this subtlety causes workplace issues. A

lack of opportunities and a lack of promotions along with forced retirement are

just a few of these issues.

In order to guard against the ill fates that can occur to older workers, there

have been several laws enacted for their protection. The Age Discrimination in

Employment Act (ADEA) was passed in 1967 and became effective June 1968. The

purpose of ADEA is to promote employment of older people age 40 and older based

on their ability rather than age; to prohibit arbitrary age discrimination in

employment; and to help employers and workers find ways to solve problems arising

from the impact of age on employment.6

There was an amendment to ADEA, which rendered legally unenforceable

most mandatory retirement policies for people up to age seventy. Mandatory

retirement after age 70 was abolished in a 1986 amendment to the ADEA.7 Some

other important Acts are as follows: The ERISA (Employee Retirement Income

Security Act) gives greater protection for pension plans. The 1990 Older Workers

Benefits Protection Act (OWBPA) effective in 1991 provides additional safeguards

against employers pressuring workers to accept early retirement.

Understanding that it is not age but ability that affects what a worker can or

can’t do—goes a long way towards addressing age discrimination.

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Why hire "older" workers?

Older workers are experienced in many cases and can have motivators that drive

them to succeed.8 Some older workers who had children later in life may still have

children in college which is cost that would need funding. Also, along with that

motivation comes seriously focused workers with fewer distractions than some

younger workers.9 However, the point is not to pit younger workers against older

workers but to show that every worker regardless of age has some advantage to

offer the workplace.

While some older workers may retire after a primary career, many workers

in this group continue to work full-time or take contract and consulting roles to

strengthen their own financial positions. They’re looking at adding a few more

years to their pensions, paying off mortgages and helping children purchase their

own homes. Recruiters indicate that some companies still illegally but secretly

acknowledge they simply want a younger applicant. It’s stated as a preference,

but often companies are not examining their biases and the changing employment

outlook so positions go unfilled and there’s still reluctance to hiring older

candidates.10

Not all employers feel this way. Those that don't have biases against older

workers see the value in hiring this group and have found tremendous success in hiring what is referred to as an under-utilized workforce.

Generational Workforce Issues

While there are clearly benefits to having older workers, there are some issues

that result from younger and older employees working side by side. Currently, the

workforce is made up of at least four generations:

 The World War II Veterans or Traditionalists,

 Baby Boomers,

 Generation X, and

 Generation Y

Each with its own beliefs, motivations and work ethics.

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Never before in the history of the workforce has a variety of generations

existed with so many massive differences between them, the following chart

illustrates some of these differences. Information for Table 1: Generational

Characteristics of the U.S. Population is taken from American Management

Association and University of Phoenix Generational Study and is based on general

characteristics of the population. However said characteristics are not applicable to

all of the described populations in question.

Table 1: Generational Characteristics of the U.S. Population11

Companies are recognizing that leveraging the strengths of the above

generations is a powerful competitive edge. In order to get everyone working

together towards one goal, it is important to first understand the historical and social

circumstances that shaped each group’s work ethic, and then decipher what their

strengths and weaknesses are.

GENERATION BORN AGE NOW BELIEFS MOTIVATIONS

WWII 1928- 1946

70’s and 80’s Absolutes, Security, Strong Work Ethic, Team Players

Country/Patriotism Advancement Responsibility

Baby Boomers

1946- 1964

50’s and 60’s Few Absolutes, Variety Freedom

Individuality Achievement Relatable

Generation X 1965- 1980

Late 30’s, 40’s & early 50’s

No Absolutes, Lifestyle Concerns, Fun

Own Community Self Discovery Relational Independent Informal Generation Y 1981-

2001 20’s and 30’s No Absolutes,

Lifestyle Concerns, Fun

Own Community Self Discovery Relational Cultural Diversity

Traditionalists & WWII

Let's begin with the oldest generation; the Traditionalists also nicknamed the

"Greatest Generation." The Great Depression and both World Wars forced this

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generation to make great sacrifices in order to flourish. They have been perceived

as having one of the strongest work ethics of any generation and they possess a

fierce loyalty to the company they are employed with.12 Traditionalists and WWII

Veterans also have a rigid respect of authority and rules, therefore, typically do

not rock the boat. This generation took pride in motherhood and was almost

always available at home to raise the children.

Baby Boomers

The Baby Boomer generation became the center of attention due to their

traditionalist’s parent’s beliefs. However, enduring many cultural changes also

influenced this generation to redefine the rules of the Traditionalists especially

when it came to family roles.13 The divorce rate increased dramatically. Although

still influenced with the strong work ethic of their parents, Baby Boomers became

driven achievers in their careers. Their perception of success has often been

defined through material gains. This driven work ethic caused the Boomer's

presence at home to be more vacant resulting in their children, Generation X's

ability to become unusually self-reliant and extremely adept at multi-tasking.

Generation Xers

Xers were the popular latchkey children who often took care of themselves after

school.14 Their free time was filled talking on the phone and online, resulting in a

lack of face to face social skills that their parents had. Witnessing their parents

being laid off because of mergers, acquisitions, and cutbacks; their sense of

security in the workplace was shaken and influenced them to approach life with a

greater sense of balance between work and home. Often they refuse to have

anything interfere with their fun and adventure, therefore, marriage and children

are delayed.

Generation Yers

The newer members of the workforce Generation Y have been the most protected

from economic downturn until now—when they are graduating college.15 They

face higher social pressures than the previous generations and the pressure to

excel in school has dramatically increased for them. The majority of this

generation has endured the most divorces and is often raised by one

parent.16 They are accustomed to being an active member in making family

related decisions and expect to contribute to decisions within the company as

well. For these reasons, they will be the most likely generation to rock the boat

like never before. Growing up during the boom of the Internet, they are a

technically proficient generation, highly intelligent, and confident.17

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When it comes to these groups working together they each must acknowledge that

each group’s work ethic brings something different and valuable to the workplace.

When it comes to management of these various age groups there is one

consistent factor that all generations accept—the value of transferring their skills to

another industry or job function. Therefore, companies should offer career

advancement and development opportunities for all of the generations.

Programs That Appeal to All Generations

Programs that deal with flexibility and work life often appeal across generations. Following are programs found to be of interest to all ages of workers.

Rethink retirement plans.

By shortening the vesting time of a retirement program it allows for career mobility

which could be a benefit for employees who may not be employed long due to

entering the workforce later or those looking for flexible careers.

Flexible work schedule.

It allows employees to vary their arrival and/or departure times from the normal 9 to

5 work day. For those who have family or personal needs to attend, this can be a great benefit.

Create a career pattern.

Some employees are not seeking to advance to management but instead would

like to try different options within the organization.18 By having career opportunities

that focus on learning new skills and building expertise with promotion possibilities

provides additional incentives to those not seeking to climb the corporate ladder.

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Telecommuting/Home Computers.

Having laptops available or computers to purchase through a loan program can facilitate telecommuting options for employees who desire to work at home, thus providing flexible work options.

Employee assistance program.

When employers offer this as a benefit it shows a commitment to the emotional

and physical well-being of its employees and their families. This free service can

be of help to employees during their time of need which can occur regardless of

age.

Floating holidays.

Floating holidays is an incentive that promotes the cultural diversity of the workplace.

Performance-based pay and Merit pay.

These are pay systems that allow for hard work and efficiency to be rewarded.

Performance based pay often gives a lump sum bonus whereas merit pay can

be an adjustment to the employee's salary base. Both of these compliment an

employee for a job well done.

Workplace Culture and Communication.

Having a workplace climate or environment that supports the uniqueness in

individuals and allow for freedom and expression of thought as well as various

communication options including feedback, are some motivators that are

nonmonetary and often meet the needs of employees regardless of age.

The above are just a few examples that can work toward motivating workers of all

ages. Companies that want to hire and retain the best employees must realize

that this has very little to do with age, but instead there needs to be a good

match between the position and the employee. Retaining good employees also

has a lot to do with the workplace environment through the offering of benefits,

addressing older worker stereotypes and generating a work environment that is

appealing to members of each generation.

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Lesbian, Gay, Bisexual, Transgender, Queer & Questioning, Intersex, Asexual (LGBTQIA) in the Workplace

When most people see the acronym "LGBTQIA" they can be often certain what the

first four letters stand for. "L," of course, stands for "lesbian;" "G" is for gay; "B"

stands for "bisexual" and "T" means "transgender." In case, this terminology is

new to you we will begin this discussion by understanding what it means to be

homosexual/gay or lesbian. Being homosexual/gay or lesbian is when a person is

sexually attracted and drawn to members of one's own sex.19 The only basis for

deciding whether one is or is not gay/lesbian is a continuing sexual preference for

partners of the same sex.

The key here is a continued preference. Some people think that just one sexual

act toward the same sex, makes a person gay/lesbian. But, numerous boys and girls

during early childhood and adolescence have homosexual experiences without

lasting effects.20 Also, under special circumstances, such as military service and

prison life, homosexual behavior sometimes occurs on a temporary basis. While

some would like to ignore the different sexual orientations that exist in the world,

several authorities have estimated that perhaps one out of every ten adults could be

classified as homosexual/gay or lesbian translating to millions.21

So, let’s see what you know about the gay life-style?

Questionnaire 1: Gay Life-style

Directions: Please Read each statement below, indicate if you agree or disagree with

the statement.

What do you know about gay men and lesbian women?

1. Gay and lesbian people can ordinarily be identified by certain mannerisms or

physical characteristics (ie. Men who flick their wrists and women with male

"butch" hairstyles).

2. Homosexuality is unnatural.

3. Homosexuals are mentally ill.

4. Most sex offenders are homosexuals.

5. Increasing the civil rights to homosexuals will just cause more people to

choose this lifestyle.

6. Homosexuals make bad employees.

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After reading the above statements did you find you agreed with many of

the statements? If you did, you are like many people who have a lack of

knowledge regarding Homosexuals/Gays and Lesbians. All of the statements

above are false. No matter your choice of sexual orientation, that is who you

choose to love whether it is homosexual or heterosexual shouldn’t everyone have

equal access to the workplace without having to deal with myths and

stereotypes that can lead to discrimination?

Sexual Orientation Facts

FACT ONE. Gay and lesbian people can NOT ordinarily be identified by certain

mannerisms or physical characteristics (ie. Men who flick their wrists and women

with male "butch" hairstyles).22 The truth of the matter is that just like

heterosexual people have various mannerisms and dress styles so do

homosexuals. People who choose to love someone of the same sex cannot

be identified by underlying characteristics as all races, socioeconomic status and

genders represent the homosexual population.

FACT TWO. According to science, homosexuality is natural. University of

Oslo zoologist Petter Böckman, indicates that about 1,500 animal species are

known to practice same-sex coupling, including bears, gorillas, flamingos, owls,

salmon and many others.23 If we don't question this gene trait in animals why is

it such a taboo in humans? Is natural being confused with "normal"? Who defines

what is normal, the Puritan's who came to this "new land" said that sexism was

normal or acceptable behavior, they believed that killing the Natives for their

land was normal or acceptable behavior based upon their religious or cultural

views. So, who has defined what is normal? Does this viewpoint change from

time period to time period--should it?

FACT THREE. Homosexuals as a group are not classified as mentally ill by

the medical community. Mental illness has not been associated solely with sexual

orientation but instead is diagnosed on an individual basis for both heterosexuals

and homosexuals.24

FACT FOUR. Most sex offenders are NOT homosexuals. Over 80% of child

molesters and sex offenders are heterosexual not homosexual.25

FACT FIVE. Do legalizing equal rights for gays/lesbians create more homosexual

individuals? Seemingly laws don't equate to the creation of a person's sexual

orientation no more than it equates to a person's disability. People who think this

way tend to believe that people make a choice to be homosexual. Being "in the

closet" verse being out of the closet is what will probably be impacted if gays and

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lesbians receive equal rights. In countries like the Netherlands or other countries in

Western Europe where same-sex marriages and acceptance of homosexuality have

had legal freedom for many years--there has not been a rise in the number of

homosexual’s reported.26

FACT SIX. There are no studies that show that one’s sexual orientation causes

them to be a “bad” employee.27 Instead there are more statistics that show that

homosexuals are fired just for being "homosexual" with excellent work records. In

March 2004 during the Bush Administration, the White House removed information

from government websites about sexual orientation discrimination in the workplace.

Why? Because federal employees could be fired for just simply being

homosexual.28

In 1998, President Clinton issued Executive Order 13087, reinforcing this

commitment to non-discrimination in the federal workforce with explicit protections

based on sexual orientation. In 2011, the federal government, excluding the Postal

Service, was the Nation's largest employer with about 2.0 million civilian employees.

The federal government’s viewpoint on discrimination against sexual orientation is

stated below:

The United States Government does not discriminate in employment on the basis of

race, color, religion, sex, national origin, political affiliation, sexual orientation,

gender identity, marital status, disability and genetic information, age, membership

in an employee organization, or other non-merit factor. — USAJOBS, the official job

site of the U.S. Federal Government [usajobs.gov]

Same Sex Marriage and the Workplace

June 2015 the headings read, the Supreme Court ruling makes same sex marriage a

right nationwide. A great move toward equality as it relates to the benefits that are

gained through marriage by having the right to be legally united. However, what

happens to those individuals working in states that don’t have protections for sexual

orientation? They could get married, bring in their wedding picture and be fired for

their sexual orientation. Until, federal laws provide anti-discrimination protection for

sexual orientation there is still not workplace equality for individuals working in

states or localities where sexual orientation is not a protected class.

Other Workplace Issues

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Gays and Lesbians in the workplace is a touchy subject for some. One reason is

because of the fears that people have regarding homosexuality. But, if you were

to ask the question: Do you need to know someone’s sexual orientation to know

how well he or she will perform his or her job? I believe most people would

answer no. Many people feel that they don’t need to know about someone’s sex

life in order to work with them. But, when some people think about homosexuality

as a lifestyle it invokes fear.29 Rather than see homosexuals as people with many

facets to their personality and character, they are judged by one factor and one

factor alone—their choice of a love relationship.

Some people even go so far as to hate homosexuals because of this

choice. These people would be considered homophobic. Yet many will clearly see

that it is wrong to discriminate against women or against religion but justify this

type of discrimination. But, discrimination is wrong no matter what the reason.

Understanding difference is about being empathetic (putting yourself in

another person’s shoes), even those situations that we don’t fully understand or

agree with. Remember, you don’t have to agree with homosexuality in order to

provide individuals in the workplace the freedom to love whom they want. Still, it

is so much easier to judge and hold people to “our” beliefs rather than be

respectful.

It would be much easier for management if workers could maintain a

boundary between their personal and work lives. But is this a realistic or even fair

expectation? More often than not, people’s personal lives intertwine with their

work environment. Creating workplace climates that are truly inclusive means

the freedom of not just heterosexuals but of lesbian, gay and bisexual employees

to do simple things like putting their partners’ picture on their desks, or being

able to name who they went on vacation with, or not feeling a need to lie

about whose voice is on the answering machine at home.

One area that management should be concerned with is the workplace myths that

have been generated about gays and lesbians. Stereotyping occurs when one thinks of an

individual as assigned to a group or category and the characteristics commonly associated

with that group or category. One of the workplace myths circulating today is that gays and

lesbians are found only in certain stereotypical professions.30 There is a generalization that

male hairdressers are gay and that female construction workers are lesbians. Other

common misconceptions are that gay men are not aggressive and that lesbians are too

aggressive, or that only gay employees have the AIDS virus.31 Stereotypes become harmful

particularly when they manifest into discrimination. Discrimination against certain people in the

organization is not only a violation of United States Labor Laws or state/local laws; it is also

counterproductive because the contributions of people who are discriminated against and

ignored are not fully utilized. For example, if a manager wrongly believes that homosexual

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male workers are too emotional and submissive; the manager may overlook these employees

for tasks that require assertiveness. These kinds of ill-conceived decisions can result in

companies losing the insights of what may have been very productive workers.

According to Bob Powers & Alan Ellis, A Manager’s Guide to Sexual

Orientation in the Workplace, gay men and lesbian women typically respond to

discrimination in the workplace in several ways, they remain in the closet in

workplaces that are homophobic or they are open and deal with any negative

consequences, including possible expulsion in states or localities that don’t have

discrimination laws addressing sexual orientation.32

The decision to come out in the workplace for a gay or lesbian individual

can be one of the most stressful decisions of his or her life. Many experts say that

hiding one’s sexual identity on a daily basis is also very stressful.33 This hiding

takes a tremendous amount of psychological and physical energy.

Studies show that those who hide their sexual identity in the workplace

often have feelings of fear, guilt and anxiety.34 They can feel fearful of losing their

jobs or being rejected by their co-workers. They can feel guilty for passing

themselves off as heterosexuals, and they feel anxious in their constant vigilance to

hide their sexual orientation.

Furthermore, this fear and discomfort of working with homosexuals in the

workplace may not be as big an issue if we were told the truth about the sexual

orientation of some of our society’s most significant leaders. But, if you were told

that some of these leaders were homosexual/gay or lesbian would it change what

they’ve accomplished? No. So why should any other person’s sexual orientation

affect their ability to contribute in our society and the workplace?

Queer & Questioning, Intersexed, Asexual

In LGBTQ what does the "Q," represent? Some say the word "queer," and others say

questioning. So what exactly does it mean to be "queer?"

Kate Sherry, editor of Queer Life News, says that 'queer' encompasses ALL in the

community, whereas 'gay' is primarily used for only the homosexual male

segment of the community and lesbian for the homosexual female. The word

“queer” was not a politically correct word as it was used to mean strange as it

related to being gay. But, as many groups who have negative terms associated

with their culture, this population took the word queer and used it as

empowerment. It allows there to be a “gray” area (someone outside societal

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norms not just the gay community) when it comes to categorizing life style. For

those who strongly reject traditional gender or sexual identities, or anyone who

feels oppressed by the pressure to conform to the heterosexual lifestyle often use

the word queer.

Someone can be queer when they have realized that they are not straight,

heterosexual or born in the wrong body. Not all people who might fall in this

category like being called queer, but would agree that they are living a lifestyle

that is different from what is considered the social norm. So, can a straight person

be queer? Some say yes.

Furthermore, the "Q" can stand for "questioning," which includes people

living the straight lifestyle but questioning their sexuality or someone who isn't

sexual at all because they are unsure of their identity. It can also encompass a

person who is sexual, but does not neatly fit into a box.

TRANSGENDERISM

To understand transgenderism, it is first important to be reminded of the

difference between sex and gender. Sex is the male or female identity we are

born with. Gender is the individual’s internal sense of being male or female and

the way they express it.

Transgender individuals are people with a gender identity that is different from

the sex assigned to them at birth. Someone who was assigned the male sex at

birth but who identifies as female is a transgender woman. Likewise, a person

assigned the female sex at birth but who identifies as male is a transgender man.

Some individuals who would fit this definition of transgender do not identify

themselves as such, and identify simply as men and women, consistent with their

gender identity.

"Transgendered" is a broad term that encompasses cross-dressers, intersexed

people, transsexuals and people who live substantial portions of their lives as

other than their birth sex.35 "Transgender" is a comprehensive term used to

encompass all manifestations of crossing gender barriers.36 Generally

speaking, a transgender person manifests a sense of self, the physical

characteristics and/or personal expression commonly associated with

a sex other than the one he or she was assigned at birth.

Just like sexual orientation, there is no federal law that protects

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transgendered employees. Some people who fight against equal treatment cite

concern that organizations who provide legal protection from discrimination based

on gender identity and gender expression will only lead to further accounts of

transexualism and cross-dressing. The fact remains that legalities exist to protect

the workplace say from an employee who may want to continually alternate his or

her gender identity in the workplace and to protect employees who may need

to consistently present themselves in a gender other than their birth gender.

Furthermore, when it comes to cross-dressing protecting transgendered

people from discrimination does not mean that employers can no longer require

their employees to present a neat and professional appearance.37 Rather, such

protections would only permit people to dress in a way that supports their gender

expression.

Although transgenderism can be understood as a form of gender

nonconformity, transitioning employees present workplace challenges that may

significantly exceed those presented by certain more common manifestations of

gender nonconformity.38 A transitioning transgender person is one who is modifying

his or her physical characteristics and manner of expression to -- in effect --

satisfy the standards for membership in another gender.39 For instance, in some

workplaces, a woman's decision to forgo skirts, blouses, jewelry and cosmetics and

to begin dressing in a masculine style might result in little more than raised

eyebrows or a few arch comments. Yet in almost any workplace today, deeply held

beliefs about gender roles likely would be challenged by a woman's decision to

modify her sex characteristics by taking male sex hormones and undergoing a

double mastectomy, and to begin identifying, dressing and behaving as a man (thus

transitioning).

Transitioning

Some individuals (transsexuals) will find it necessary to transition from living and

working as one gender to another. These individuals often seek some form of

medical treatment such as counseling, hormone therapy, electrolysis, and

reassignment surgery. These treatments may be deemed medically necessary for

many individuals, based on determinations of their medical providers. Some

individuals, however, will not pursue some (or any) forms of medical treatment

because of their age, medical condition, lack of funds, or other personal

circumstances, or simply because they may not feel the treatment is necessary for

their well-being. Managers and supervisors should be aware that not all transgender

individuals will follow the same pattern, but they all are entitled to the same

consideration as they undertake the transition steps deemed appropriate for them,

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and should all be treated with dignity and respect.

According to Managing transsexual transition in the workplace by Janis Walworth

as many as 200,000 people have gone through a transition from male to female

or female to male during the last several decades in the United States and

perhaps 10,000 more do so each year.40 Transitioning in the workplace has not

always been supported, when this first started with employees they were required

to leave their jobs and start their new life with their new identity elsewhere.41

However, now there are workplace guidelines that don't require employees

to leave, but instead require the workplace to have sensitivity toward this

process. There is a route to transitioning in the workplace. An employee does not

just change overnight from one gender to another.

Transition Process

Notification of Transition

It is the employees' responsibility to let their supervisor or human resource

department know that they are going to be transitioning and what their particular

needs and concerns are and this should be done in advance of the planned

transition date.42 During this meeting, the manager must remain open-minded

and ensure the employee that they will be supported by the organization during

this time of transition.

Management Support

Once management knows of a transitioning employee, it is management's job to

support this individual and provide a workplace free of harassment. If managers

are unsure of how to support a transitioning employee they can seek assistance

from support agencies like the Human Rights Campaign found at www.hrc.org or

from their organization's Human Resource department. The manager can also ask

the employee for suggestions on how to make this transition process easier. The

employee must determine if he or she wishes to inform their co-workers and

clients themselves, or prefers that this to be done for them or not at all. Then

determine the best timing for that process.43 It should be noted that transsexual

employees have the right to be who they are without unnecessary

disclosure of medical information.

However, there will come a time where other employees will become

aware of the transitioning employee. The employees’ response will

often be determined by the amount of education and knowledge they

have regarding the transitioning process. Trainings or briefing sessions

should be completed prior to the employee’s transition. This

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information is necessary so that the organization can provide a supportive

environment free from misunderstandings. Managers in this situation must lead by

example. This is done by treating the employee with value, respecting the

employee's choice in this matter and using the new name and pronouns in all

official and unofficial communication.44

Medical Leave/Name Change

Discuss the expected timeline and anticipated time off required for medical

treatment, if known. In most cases normal sick pay and leave policies will apply.

The employee should be asked if they would prefer to be in a different position

(if possible) during their transition, they should be asked about name changes, they

should also be asked what name or pronoun to utilize during and after the transition.

It should be noted that all employee records, like birth certificates, driver licenses

and school and work-related documents should be under the original name until

the employee informs the workplace of the legal name change. Where a person’s

legal name does not match his or her new name, the new name should be used on

all documentation, such as e-mail, phone directory, company identification card

or access badge, name plate, etc., except where records must match the legal

name, such as on payroll and insurance documents.45

Restroom Approach

The question can often become: during the transition what restroom will the

transitioning employee utilize? The recommendation has been to provide a single-

occupancy or unisex restroom for employees. But once the new identity has been

established, the employee must then utilize the restroom of their new gender.46

Questions regarding sexual orientation and gender identity

As it relates to sexual orientation and gender identity, can you answer the following

question? If a transgendered woman marries a man does that make her a

homosexual (because she was once male)? If you ask many in the transgendered

community it does not make her a homosexual because she did not identify as male

to begin with. Another question…for some homosexuals coming out of the closet is

important is it as important to some transgendered individuals? According to

research, many homosexuals would like to be out of the closet free from

discrimination and able to live life loving freely someone of the same sex but some in

the transgendered community just want to be seen as the gender they identify with

and would like to keep in the closet their birth sex. Until as a society we

completely accept homosexuals, gay and lesbians as well as transgendered

individuals these will likely be issues that these communities must decide how best

to handle. Being free enough to not make these types of stressful decisions may be a

freedom that many outside of these communities take for granted.

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Transgenderism protections

The Civil Rights Act does cover "sex" but federal courts of appeals indicated this was

not to include transsexuals or homosexuals however more recently they have held

that sex discrimination can include gender stereotypes.47 As it relates to gender

identity, the following states and local jurisdictions as of the writing of this text

protect against discrimination:

Protections in the State Level48

Currently California, Minnesota, New Mexico and Rhode Island are the only states

that explicitly include "gender identity" in the states' anti-discrimination laws, but

the following states have law cases where the court or the administrative agency

on human rights ruled that transgender people are protected from discrimination:

The State of Connecticut: Transsexuals may bring claims of sex discrimination

under existing state law, based on Connecticut Commission on Human Rights and

Opportunities ruling Nov. 2000.

The State of Massachusetts: Transgenders are protected under state law prohibiting sex and disability discrimination, based on Massachusetts Commission Against Discrimination ruling Oct. 10, 2001.

The State of New Jersey: Transgender workers are protected under state law

prohibiting sex and disability discrimination, based on the 3rd U.S. Circuit Court of

Appeals ruling in Carla V. Enriquez, M.D. v. West Jersey Health Systems, July 3,

2001.

The State of New York: Transgenders are protected under state law

prohibiting sex discrimination, based on court ruling.

Protections in the Local Ordinances and Organizations49

Over fifty localities have adopted ordinances prohibiting discrimination against

transgender people. Jurisdictions that have passed such laws include, among others:

New York City, Boston, Chicago, San Francisco, Dallas, Philadelphia, Atlanta, and

Seattle. They also include a number of smaller cities, such as Tucson, AZ; Santa

Cruz, CA; Iowa City, IA; Louisville, KY; Ann Arbor, MI; Toledo, OH; and Tacoma, WA.

Protections in Public and Private Employers

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More and more public and private institutions and organizations are adding

transgenderism to their non-discrimination policies just as they have sexual

orientation. Before assuming that your company, organization or school does not

provide this coverage, the best thing to do is ask what "groups" are covered by your

organizations' non-discrimination policy.

For those organizations that protect on the basis of gender identity, how do they

create a workplace with "reasonable" dress and identity expectations?

The key word here is reasonable, is it reasonable for a man to come into work

dressed as superwoman--maybe if they work in a costume shop but a

superwoman costume may not be considered "reasonable" dress in a corporate

environment. Therefore, a company has the right to require that employees’

appearance and behavior in the workplace are reasonable as it relates to the

company environment.50

How does this issue of dress impact sexual orientation or transgenderism issues?

For some gays, lesbians, bisexuals and transgendered people, sexual orientation and

dress are not separate issues. For those who are gay or lesbian that identity far

more with the gender they are not, their dress and behavior may reflect this. So, if

the workplace or jurisdiction protects against sexual orientation discrimination but

not gender identity would a lesbian who dressed in men suits and attire be

protected if she were told that she could not wear men's dress or take on a man's

appearance? No. From a legal standpoint, sexual orientation has not been

considered the same thing as gender identity or expression.51

What happens in those places where there is no protection from discrimination?

Employees can be fired for gender identity issues. Why? Because employers who

have non-unionized or non-contract employees they are defined as at-will. At-

will employees can be fired at the employers "will" for whatever reason they

like including discrimination that is not covered under any federal, state, local law or

company policy.

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Intersexed & Asexual

Intersex: People who naturally (that is, without any medical intervention) develop

primary or secondary sex characteristics that do not fit neatly into society's definitions of

male or female. Many visibly Intersex people are mutilated in infancy and early childhood

by doctors to make the individual’s sex characteristics conform to society’s idea of what

normal bodies should look like. Intersex people are relatively common, although the

society's denial of their existence has allowed very little room for intersex issues to be

discussed publicly. Hermaphrodite is an outdated and inaccurate term that has been used

to describe intersex people in the past.

Asexual: A sexual orientation generally characterized by not feeling sexual attraction or a

desire for partnered sexuality. Asexuality is distinct from celibacy, which is the deliberate

abstention from sexual activity. Some asexual people do have sex. There are many diverse

ways of being asexual.

CLASSISM What is Classism? Classism is defined by many as a systematic oppression of poor and subordinated people where subordinated means without endowed or acquired economic power, social influence, and privilege.53

Classism creates a grouping of people who work for wages by those who have the means by which to control the necessary resources by which other people make their living.54 Classism is often a demographic that relates to socio-economic status. People who are victims of classism are typically living at or below poverty. Classism exists first because those affected by it, often don't realize or believe that it exists and therefore don’t protest against it. Classism also exists because there is a "system" in place that creates beliefs and knowledge that translates into economic opportunity which ranks people according to economic status, "breeding," job and level of education.55

According to various definitions56:

Like racism, classism can be divided into (at least) individual classism and

structural classism. Individual classism is a matter of the prejudices held

and discrimination practiced by individual people (such as making jokes or

stereotypes at those of lower class).

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Structural or institutional classism is a passive form of classism that occurs when

institutions or common practices are structured in such a way as to effectively

exclude or marginalize people from lower classes, which can be due, in part, to

widespread individual classism within the organization or society.

According to Holly Sklar in her article, “Growing Gulf Between Rich and Rest of

America” she indicates that most of us may see classism but not really realize what it

is and one fact that indicates classism exist in America is that the United States has

rising levels of poverty and inequality not found in other rich democracies.57 It is

hard for some people to imagine that their lack of wealth is due to systematized

oppression of people of their kind, but how do you answer for the fact that in the

richest country in the world we battle with literacy, with credit card debt, with

unemployment and low paying jobs yet still manage to have a society of those who

reap many of the benefits of capitalism?

Is it because so many in the U.S. don't desire to succeed economically?

Is it because we skipped the classes in school on wealth creation and

entrepreneurship?

Is it because people have a desire to be poor so much so that they pass on poverty

to their children?

Why would some classify the United States as a society that operates under

classism? Another reason could be because the U.S. has very few options to move

people out of poverty.58 If you are struggling to feed yourself and your kids,

struggling to find a place to live that's decent and safe, struggling to pay bills off

minimum wage income, how do you have the time or the mental energy to do what

it takes to move out of that state of being? If you have never been poor then you

might think it was simple to move from poverty to middle class. But ask those in the

ranks of the poor, I am sure they will tell you something different.

Since 2000, America's billionaire club has gained 76 more members while the

typical household has lost income and the poverty count has grown by more than 5

million people.59 According to United States Senator Jim Webb in his Class Struggle

article he states, "the most important-and unfortunately the least debated-issue in

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politics today is our society's steady drift toward a class-based system,

the like of which we have not seen since the 19th century. America's top tier has

grown infinitely richer and more removed over the past 25 years. It is not unfair

to say that they are literally living in a different country. Few among them send

their children to public schools; fewer still send their loved ones to fight our

wars..."60

When you live in one of the riches countries in the world but don't have

access to adequate housing, child care etc. the issue becomes survival not

wealth attainment. Also, when talking about the poor some don't realize how

this is defined according to the census data that reports these numbers.

The 2009 Poverty Guidelines for the

48 Contiguous States and the District of Columbia61

Persons in family Poverty guideline

1 $10,830

2 14,570

3 18,310

4 22,050

5 25,790

6 29,530

7 33,270

8 37,010

Wealth Pyramid

Paul Kivel in his article, Affirmative Action, Immigration, and Welfare: Confronting

Racism in 1998 which was taken from his speech given at the University of

Kansas he asks us to imagine a pyramid and he explains that this pyramid

represents 100% of the population of the United States.62 In the pyramid he

discusses wealth or the accumulation of our assets, which can be referred to as

our net worth.

In author Paul Kivel's more recent book, You Call This a Democracy he

discusses his economic pyramid as I have described below:

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Top 1% of the pyramid (the ruling class):  controls 47% of the country’s wealth,

 their net worth is over $3,000,000

Next 19% of the pyramid (the managerial class):  controls another 44% of the country’s wealth,

 the net worth of each household is over $500,000

THESE TWO GROUPS EQUAL 20% OF THE POPULATION BUT THEY CONTROL

91% OF THE WEALTH OF THE RICHEST COUNTRY IN THE WORLD.

Last 80% of the pyramid

(made up of the middle class, working class & dependent and working

poor):  controls only 9% of the wealth, which must be divided among them,

 their "average" net worth is $38,000 (where many of the dependent and

working poor are in the negative)

To make sure you completely understand what this represents, we must define

Net Worth.

Net Worth = Assets – Liabilities

Where, assets are items you own of value like an automobile or home and liabilities

are items that you owe like the car note or mortgage.

For instance, let’s assume that you are like many Americans and have the

following living circumstances: Your annual income is $25,000, you rent rather

than own your home, have credit card debt, have a car but you owe on it. You

don’t participate in an IRA (Individual Retirement Account), you have no stocks or

mutual funds (wealth building assets), no other investments and only a small

savings in the bank.

Economic Pyramid63

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Your assets & liabilities may look like this:

Assets Liabilities

Car worth $10,000 Car loan $13,000

Savings $1000 Credit Card Debt $15,000

Total Assets $11,000 Total Liabilities $28,000

Your net worth would be calculated as 11,000 – 28,000 = (17,000) which

mean that you are in the red, because you have a negative net worth. Now where

does this person fall in the pyramid? If you answered in the bottom of the 80th

percentile, you answered correctly. Now you may ask, what does this have to do

with embracing diversity?

Do you think that this 80% of the population fighting for 9% of the wealth

would consist of women and men; African Americans, Caucasians, Latino, and

other races/ethnicities; the disabled and the able-bodied; young and old and

individuals with various lifestyles?

So then, it would seemingly make sense that these people would have

a common ground: fighting together for policies and laws that would make access

to wealth creation a reality which starts with equal workplace access and

opportunity. Instead, what is often going on amongst these groups?

If you answered fighting amongst each other you guessed right—like

Blacks blaming all whites for slavery and racism, white men blaming people of

color and women for their lack of job opportunities or benefitting from Affirmative

Action, Christians against Muslims, the young not hiring the old, etc. Now, how

does this help anyone in this economic group to move ahead? If you answered, it

does not, you guessed right again. But, the fighting that goes on because of

differences, prejudices, and stereotypes helps who in the pyramid?

If you answered, the top 20%, you guessed right. Why, because energy

amongst the largest group (80th percentile) could be utilized to dismantle

policies and programs and systematic isms that exist to benefit only the rich.

Instead this energy is lost on issues that have nothing to do with gaining wealth

and making sure capitalism works for everyone. It keeps those that think they are

free, from experiencing the “real” opportunities that are available in one of the

greatest countries on earth.

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This all occurs while the rich get richer and the rest of the economy

experiences large scale cutbacks in social services, tremendous corporate

downsizing, exportation of jobs overseas, environmental dumping of toxic wastes

(primarily in communities of the poor representing many people of color), hate

crimes (including church burnings, physical assaults, and cross burnings), and

public policy attacks on communities of low socioeconomic status. What results is a

tremendous concentration of wealth and segregation in society along lines of class

more so than any other category.64

Keeping these elements alive can keep the 80% fighting each other when

they really should be embracing diversity. The fact is that many of “us” are in the

same boat regardless of sex/gender, age, race and religion, etc. When you look at

who is in the top 20th percentile, you find they are mostly protestant white males.

However, there are many more white males in the 80 percentile of the wealth

distribution than in this 20th percentile. This further illustrates that the segregation

that exist in society is not just about one race versus another. The fact is that those

in the 80 percentile do not have economic prosperity. They often have lives that

are focused on problems rather than at finding worthwhile solutions. Many in

this group have lack of opportunities but will find it easier to blame this on

another ethnicity, race or gender rather than take a close look at the economic

policies that make the rich richer and the poor poorer.

We must understand that those in the 20th percentile did not just get “rich”

but that many of the economically wealthy have been the beneficiaries of advantage,

while others were disadvantaged. The 80th percentile, the tossed salad of America,

has more in common than they realize wouldn't you think? Now that we know the

economic plight of numerous laborers in this country, we cannot leave this

discussion until it is fully understood how such an unbalanced concentration of

wealth occurs in a “free” society. We must understand the operation of the three

economic systems.

Three Economic Systems

The economic resources (LAND, LABOR & CAPITAL) of a country can be categorized

into one of the following categories or a mixture thereof:

Communism

 An economic system where all the economic resources are controlled by the government.65

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 There is little to no opportunity for entrepreneurship since the government owns all industry.

 Lack of freedom and individual control.

 If resources were equally divided, citizens could live well cared for. However, since many governments in these countries have dictatorships, there is no check and balance and often greed becomes a very serious issue, which means all citizens are not cared for.

Can you name some countries that (now or previously) operated under

communism? Are any of these countries places where you would want to live,

such as China, Cuba, Poland (under communist regime until in 1985 when Mikhail

Gorbachev became leader of the Soviet Union and relaxed Communist strictures),

Vietnam, Laos, North Korea, etc…? Do many of the citizens from these countries

migrate to the U.S.? Why do you think? If you guessed for freedom, you

guessed right.

Socialism

 An economic system where most of the major economic resources are

controlled by the government.66  There are some opportunities for entrepreneurship.

 Individual freedom as well as government control is prevalent, how much may depend on the form of government. Political systems that operate under democracy in these countries often indicate a fairer distribution of

economic resources amongst citizens.

Name some countries that operate (now or previously) under socialism? Are any

of these countries places you would want to live, such as Canada, Switzerland,

Sweden etc…? Do many of the citizens from these countries migrate to the U.S.?

Why not? Well let’s look at Switzerland for example.

Switzerland is among the world's most prosperous countries in terms of

private income as in 2003, the median household income in Switzerland was an

estimated 96,000 CHF or US$ 54,000, 26% higher than the 2003 U.S. median of

$43,000, slightly less than that of the wealthiest U.S. state, New Hampshire.67 In

addition to a high standard of living, all Swiss citizens have health insurance that

they pay for themselves with no help from their employer. An American in this

situation might face tens of thousands of dollars in expenses. But under the Swiss

health-care system, individuals pay about a third less on health care than the

average American, in part because of government-enforced price controls.68

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In addition, almost all Swiss are literate (it is estimated that 99% of the

population age 15 and over can read and write).69 Switzerland's 13 institutes of

higher learning enrolled 99,600 students in the academic year of 2001-02 alone

and about 25% of the adult population holds a diploma of higher learning.70 The

Swiss constitution guarantees freedom of worship and the different religious

communities co-exist peacefully and Switzerland consistently ranks high on quality

of life indices, including per capita income, concentration of computer and internet

usage per capita, insurance coverage per individual and health care rates.71 After the

Second World War, Switzerland had absolutely no experience with unemployment

until about 1990. But even now their unemployment rate is very low and they have

one of the most stable economies.

So again I ask you why aren’t the Swiss migrating to the U.S.? The answer

should be simple……. why would they.

Capitalism

 An economic system where very few of the resources are controlled by the

government.72  Entrepreneurship is the backbone of the economy.

 Individual freedom is prevalent, where you have the freedom (within the laws) to do what you want, live where you want, and fail or succeed based

upon your opportunities. Name a country that operates purely under capitalism? The United States is

the answer. Now why do you think many people migrate here? Freedom of

course. But how free are you if the majority people don’t know how to or have

the ability to build wealth?

So, let’s go back to the original question: How does an unbalanced concentration of

wealth occur in a “free” society like the capitalistic United States? Rather than give

you my opinion, I ask you to think about the following questions.

Critical Thinking Questions

1. How in a free society like the U.S., can a small group of people continually

control so much of the wealth?

2. Do you think if the people with the wealth, controlled the media, public school

systems, and other systems where people gained many of their values and

knowledge, the focus could be placed on issues that have nothing to do with

gaining wealth?

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3. Would it be possible to make certain "minority" groups the focus of

society's problems?

4. Could the top pyramiders create (by using the media, etc.) hate

amongst the bottom 80% in the pyramid, to keep the attention off

them?

5. Can those in the 80th percentile be so burdened with day to day life

that issues like wealth and net income become second place to

finding healthy food, transportation to work or school, proper

education for their children, a safe place to live (issues that would

not be of concern if you had wealth)?

While I am not an advocate of the following fact: money or wealth will

make life better, because it alone does not. However, I am an advocate for equal

opportunity in the land of the free. If true equality does exist, then wouldn’t this

equality also exist in areas such as the wealth distribution? In this text, we will

discuss many events that have occurred in the United States that should help

you formulate answers to all of the above questions.

Answering these critical questions becomes important because as you

address workplace diversity you need to know:

 why discrimination occurs,

 what history has to do with the U.S. cultural

climate,

 why the isms still plague the U.S. workplace,  why some people have opportunities and some

don’t, and

 why a free society might be considered classist.

Despite whether you believe classism exist or not, a few facts cannot be ignored.

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For one, depending on the "breadth" of one's definition, 40-80% of the population

can be considered working class.73 This is true despite the fact that the individuals

themselves might identify as or with the working class. These individuals, however,

are not beneficiaries of middle class privileges because having a certain income does

not equate to having wealth.

A second fact that cannot be ignored is that class issues affect people not

only on an economic level, but also on an emotional level.74 Classist attitudes have

caused great pain by dividing people from one another and keeping individuals from

personal fulfillment or the means to survive. Consequently, the process of rejecting

such attitudes and their accompanying misinformation is an emotional one.75 Since

people tend to hurt each other because they themselves have been hurt, and since

most forms of oppression are accompanied by economic discrimination, class

overlaps with many other social issues, all of which move as we unravel how we've

been hurt.76

Distrust, despair and anger are common consequences of oppression; this

can be internalized or targeted toward others or self. To begin to undo the

damage caused by issues like classism, it is useful for everyone to examine their

own feelings about money, education, privilege, power, relationships, culture and

ethnicity. This advice applies to organizations as well.

Concluding Thoughts

Ageism, Homophobia(ism), Transgenderism and Classism are all issues that can

affect a person of any race or ethnicity. As we address these various “isms” that

can plague the workplace remember—Martin Luther King’s famous saying:

INJUSTICE ANYWHERE AFFECTS JUSTICE EVERYWHERE

Just because you may not be older, transgendered, gay/lesbian or at the

bottom of the wealth pyramid does not mean that those that fit these categories

should not have everyone fighting for their right to work free of discrimination and

oppression.

End of Chapter Questions 1. What does LGBTQ stand for and explain each letter’s definition?

2. How does anti-fat bias impact the workplace?

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3. Explain how those who are young and believe in ageism could be victims of their own mentality?

4. What are the various forms of transgenderism?

5. Name four things a manager could do to help a transitioning employee?

6. Do you believe classism exist in America, why or why not? How can the facts known about this ism be utilized to unite various groups of people?

7. What is the difference between sexual orientation and gender identity?

Internet Exercise

Part A:

In the small space below give one fact that indicates if the six individuals are or

ever were speculated to be gay, homosexual or lesbian along with the website

address or source. To find this information go to www.google.com and type in the

person’s name along with the word “homosexual” or at the search box type “famous

homosexuals in society.”

1. Susan B. Anthony

Source:

2. J. Edgar Hoover

Source:

3. President James Buchanan

Source:

4. Eleanor Roosevelt

Source:

5. Emily Dickinson

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Source:

6. James Baldwin

Source:

Part B.

Managing the Transsexuals’ transition in the workplace. Go to:

http://www.gendersanity.com/sjhhrm.html or go to google and type: managing the

transsexuals transition in the workplace and indicate five tips (do not list the ones

provided in the text or you will receive no points) that can assist transsexuals in the

workplace.

End of Chapter Exercise Net Worth Calculation

Net worth, investing, home ownership are all important concepts to understand in a

Capitalistic economic system. Complete your own net worth, but keep your results

private. Now answer the following questions:

1. Should debt management, net worth and financial information be taught to high school students? Were you taught the basic financial principles?

2. Does it help the rich to get richer if they teach their children the importance of building wealth (ie. the Hilton family)? If yes, how? If no, why not?

3. Explain how socio economic status is a divisor in the United States and how it impacts racial and ethnic groups in your opinion.

4. Choose two of the suggestions below and state how understanding this information could move people from the bottom of the wealth pyramid?

Common Suggestions for Building Wealth

1. Pay off high-cost debt. The best investment most borrowers can make is to pay off consumer debt with double-digit interest rates. For example, if you have a $3,000 credit

card balance at 19.8%, and you pay the required minimum balance of 2% of the

balance or $15, whichever is greater, it will take 39 years to pay off the loan. And

you will pay more than $10,000 in interest charges.

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2. Buy a home and pay off the mortgage before you retire. The largest asset of most middle-income families is their home equity. Once these families have made their

last mortgage payment, they have far lower housing expenses. They also have an

asset that can be borrowed on in emergencies or converted into cash through sale of

the home.

3. Participate in a work-related retirement program. Many employees turn down free money from their employer by not signing up for a work-related retirement program

such as a 401(k) plan. If they did participate, with a dollar-for-dollar match they

would likely receive an annual yield of greater than 100% on their investment.

4. Outside of work, save monthly through an automatic transfer from checking to savings. These savings will provide funds for emergencies, home purchase, school

tuition, or even retirement. Almost all banking institutions will, on request,

automatically transfer funds monthly from your checking account to a savings

account, U.S. Savings Bond, or stock mutual fund. What you don't see, you will

probably not miss. This is a safety net but it is not how you make your money make

more money for you. This occurs through investments such as mutual funds, stocks,

etc.

5. Calculate your risk and return. If you earn 4% interest, your money will double in less than 15 years; at 7% it will double in about 10 years and at 10% it will double in

7%. Use Asset Allocation to reduce your overall risk.

Home Ownership is one way to build wealth—here are some tips to owning a home

taken from home ownership manuals:

Since you most likely will need to get a mortgage to buy a house, you must make

sure your credit history is as clean as possible. A few months before you start house

hunting, get copies of your credit report. Make sure the facts are correct, and fix any

problems you discover. Know your FICO score and what it means.

Aim for a home you can really afford.

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The rule of thumb is that you can buy housing that runs about two-and-one-half

times your annual salary. But you'll do better to use one of many calculators available

online to get a better handle on how your income, debts, and expenses affect what

you can afford.

Don't worry if you can't put down the usual 20 percent.

There are a variety of public and private lenders who, if you qualify, offer low-

interest mortgages that require a down payment as small as 3 percent of the purchase

price.

Buy in a district with good schools.

In most areas, this advice applies even if you don't have school-age children. Reason:

When it comes time to sell, you'll learn that strong school districts are a top priority for

many home buyers, thus helping to boost property values.

Get professional help.

Even though the Internet gives buyers unprecedented access to home listings, most new

buyers (and many more experienced ones) are better off using a professional agent.

Look for an exclusive buyer agent, if possible, who will have your interests at heart and

can help you with strategies during the bidding process.

Choose carefully between points and rate.

When picking a mortgage, you usually have the option of paying additional points -- a

portion of the interest that you pay at closing -- in exchange for a lower interest rate.

If you stay in the house for a long time -- say five to seven years or more -- it's

usually a better deal to take the points. The lower interest rate will save you more in the

long run.

Before house hunting, get pre-approved.

Getting pre-approved will you save yourself the grief of looking at

houses you can't afford and put you in a better position to make a

serious offer when you do find the right house. Not to be confused with

Managing Workplace Diversity | Chapter Three: Understanding the ISMS 87

pre-qualification, which is based on a cursory review of your finances,

pre-approval from a lender is based on your actual income, debt and

credit history.

Hire a reputable home inspector.

Sure, your lender will require a home appraisal anyway. But that's just the bank's

way of determining whether the house is worth the price you've agreed to pay.

Separately, you should hire your own home inspector, preferably an engineer with

experience in doing home surveys in the area where you are buying. His or her job

will be to point out potential problems that could require costly repairs down the

road

Managing Workplace Diversity | Chapter Three: Understanding the ISMS 88

References

1. Achenbaum, W. A. (1978). Old age in the new land. Baltimore, MD: Johns Hopkins University Press.

2. Harkness, H. (1999). Don’t Stop the Clock: Rejecting the Myths of Aging for a New

Way to Work in the 21st Century. Palo Alto, California: Davies-Black Publishing.

3. Brecher, E. (1984). Love, sex and aging: a Consumers Union report. Boston: Little

Brown.

4. Sternberg, R. J. (December 2005). Older but not wiser? The relationship between age

and wisdom. Ageing International, 30(1).

5. Boone, D. R. (1985). Ageism: A negative view of the aged. ASHA, 27, 51-53.

6. Butler, R. N. (1969). Age-ism: Another form of bigotry. The Gerontologist, 9, 243-246.

7. Fischer, D. H. (1978). Growing old in America. New York: Oxford University Press.

8. What's happening with employment opportunities for the "older worker"? (n.d.). Retrieved from: http://www.employmentblawg.com/2007/whats-happening-with- employment-opportunities-for-the- older-worker/

9. Ibid.

10. Ibid.

11. Zemke, R., Raines, C. & Filipczak, B. (1999). Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace. American Management Association and Wikipedia. Retrieved from: http://en.wikipedia.org/wiki/Demographics

12. Schuman, H. and Scott, J. (1989), Generations and collective memories, American Sociological Review, vol. 54, 1989, pp. 359-81.

13. Freedman, M. (1999). Prime Time: How Baby Boomers Will Revolutionize Retirement

and Transform America. New York: Public Affairs.

14. Meredith, G., Schewe, C., and Haim, A. (2002). Managing by defining moments:

Innovative strategies for motivating 5 very different generational cohorts. New York: Hungry Minds Inc.

15. Ibid.

16. Ibid.

17. Ibid.

Managing Workplace Diversity | Chapter Three: Understanding the ISMS 89

18. Billikopf, G. (n.d.). Promotions, Transfers & Layoffs. Retrieved from: http://www.cnr.berkeley.edu/ucce50/ag-labor/7labor/04.html

19. Miller, M. (1971). On Being Different: What It Means to be a Homosexual. New York: Popular Library.

20. Bullough, V., Dank, B. M., Fradkin, H. E., Kepner, J. L., Legg, W. D. & Newton, R. E. (n.d.). Commonly Asked Questions and Answers about Homosexuality. Retrieved from: http://www.lhup.edu/diversity/studentlife/qanda.html

21. Ibid.

22. Marcus, E. (1993). Is It a Choice?: Answers to 300 of the Most Frequently Asked Questions About Gays and Lesbians. San Francisco: Harper San Francisco.

23. Moskowitz, C. (2008). Same sex couples common in the wild. LiveScience. Retrieved from: http://www.livescience.com/animals/080516-gay-animals.html

24. Fletcher, L. Y. (1990). Lavender Lists: New Lists about Lesbian and Gay Culture, History, and Personalities. Boston: Alyson Publications.

25. Bullough, V., Dank, B. M., Fradkin, H. E., Kepner, J. L., Legg, W. D. & Newton, R. E. (n.d.). Commonly Asked Questions and Answers about Homosexuality. Retrieved from: http://www.lhup.edu/diversity/studentlife/qanda.html

26. Eskridge, W. N. (2006). Gay Marriage: For Better or For Worse? What We've Learned from the Evidence. Oxford University Press.

27. Bullough, V., Dank, B. M., Fradkin, H. E., Kepner, J. L., Legg, W. D. & Newton, R. E. (n.d.). Commonly Asked Questions and Answers about Homosexuality. Retrieved from: http://www.lhup.edu/diversity/studentlife/qanda.html

28. Singh, B. (2004, March). Gay gov't employees lose their protection. Yale Daily News.

29. Winfield, L. (1995). Straight Talk About Gays in the Workplace: Creating an Inclusive, Productive Environment for Everyone in Your Organization. New York, NY: AMACOM.

30. Marcus, E. (1993). Is It a Choice?: Answers to 300 of the Most Frequently Asked Questions About Gays and Lesbians. San Francisco: Harper San Francisco.

31. Winfield, L. (1995). Straight Talk About Gays in the Workplace: Creating an Inclusive, Productive Environment for Everyone in Your Organization. New York, NY: AMACOM.

32. Powers, B. & Ellis, A. (1995). A Manager’s Guide to Sexual Orientation in the Workplace. London: Taylor & Francis, Inc.

33. Baird, R. M. & Rosenbaum, S.E. (1997). Same-Sex Marriage: The Moral and Legal Debate. Amherst, NY: Prometheus Books.

34. Fletcher, L. Y. (1990). Lavender Lists: New Lists about Lesbian and Gay Culture, History, and Personalities. Boston: Alyson Publications.

35. Sullivan, L. (1990). From Female To Male: The Life Of Jack Bee Garland. Boston: Alyson Publications.

Managing Workplace Diversity | Chapter Three: Understanding the ISMS 90

36. Transgender. (n.d.). Retrieved from: http://www.debradavis.org/gecpage/gectransinfo.html

37. Transgender Equality. (n.d.). Retrieved from: http://www.thetaskforce.org/downloads/reports/reports/TransgenderEquality.pdf

38. Griggs, C. (1996). Passage Through Trinidad: Journal of a Surgical Sex Change. London: McFarland & Company.

39. Ibid.

40. Walworth, J. (August 2003). Managing Transsexual Transition in the Workplace. Retrieved from: http://www.gendersanity.com/shrm.html

41. Workplace Gender Transition Guidelines. (n.d.). Retrieved from: http://www.hrc.org/documents/HRC-Workplace-Gender-Transition-Guidelines.pdf

42. Walworth, J. (August 2003). Managing Transsexual Transition in the Workplace. Retrieved from: http://www.gendersanity.com/shrm.html

43. Ibid.

44. Ibid.

45. Workplace Gender Transition Guidelines. (n.d.). Retrieved from: http://www.hrc.org/documents/HRC-Workplace-Gender-Transition-Guidelines.pdf

46. Ibid.

47. Human Rights Campaign. (n.d.). Transgenderism and Transition in the workplace. Retrieved from: http://www.ren.org/hrcwork.pdf

48. Minter, S. (2004). Representing Transsexual Clients: Selected Legal Issues. San Francisco: National Center for Lesbian Rights. Retrieved from: http://www.hawaii.edu/hivandaids/Representing_Transsexual_Clients__Selected_Legal_Issues.pdf

49. Ibid.

50. Ibid.

51. Ibid.

52. Ibid.

53. Brantley, C., Frost, D., Pfeffer, C., Buccigrossi, J. & Robinson, M. (2003). Class: Power, Privilege, and Influence in the United States. Rochester, NY: Wetware, Inc. Retrieved from: http://www.workforcediversitynetwork.com/docs/class_9.pdf

54. School of the Americas Watch. (n.d.). Confronting Classism. Retrieved from: http://www.soaw.org/article.php?id=532

55. Croteau, D. (1995). Politics and the Class Divide: Working People and the Middle Class Left. Philadelphia:

Temple University Press.

Managing Workplace Diversity | Chapter Three: Understanding the ISMS 91

56. Ibid. (n.d.). Classism. Retrieved from: http://en.wikipedia.org/wiki/Classism

57. Sklar, H. (2005, September). Growing Gulf Between Rich and Rest of America. Knight Ridder/Tribune Information Services. Retrieved from: http://www.ms.foundation.org/wmspage.cfm?parm1=305

58. Ibid.

59. Albelda, R. P. & Withorn, A. (2002). Lost Ground: Welfare Reform, Poverty, and Beyond. Cambridge: South End Press.

60. Webb, J. (2006, November 15). Class Struggle. The Wall Street Journal.

61. The United States Department of Health and Human Services. (2009). The 2009 HHS Poverty Guidelines. Retrieved from: http://aspe.hhs.gov/poverty/09poverty.shtml

62. Kivel, P. (1998, November 15). Affirmative Action, Immigration & Welfare: Confronting Racism in 1998. In Motion Magazine.

63. Kivel, P. (2006). You Call this a Democracy? New York: The Apex Press.

64. Payne, R. & Krabill, D. (2002). Hidden Rules of Class at Work. Highlands, TX: Aha Process Inc.

65. Pride, W. M., Hughes, R. J. & Kapoor, J. (2008). Introduction to Business. Florence Kentucky: Cengage Learning, Inc.

66. Ibid.

67. Economy of Switzerland. (n.d.). Retrieved from: http://www.absoluteastronomy.com/topics/Economy_of_Switzerland

68. Ibid.

69. CIA World Factbook. (n.d.). Switzerland. Retrieved from: https://www.cia.gov/library/publications/the-world-factbook/geos/SZ.html

70. Ibid.

71. Ibid.

72. Pride, W. M., Hughes, R. J. & Kapoor, J. (2008). Introduction to Business. Florence Kentucky: Cengage Learning, Inc.

73. Sennett, R & Cobb, J. (1993). The Hidden Injuries of Class. New York: Norton.

74. Ibid.

75. Zweig, M. (2004). What's Class Got to Do With It? Ithaca, NY: ILR Press.

76. Albelda, R. & Lapidus, J. & Melendez, Edwin M. (1988). Mink Coats Don't Trickle Down: The

Economic Attack on Women and People of Color. Cambridge, MA: South End Press.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 92

Chapter Four: Understanding the White Male Culture

What you think, is not always what is.

Unknown

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 93

UNDERSTANDING THE WHITE MALE CULTURE

Chapter Objectives

After reading this chapter, you should be able to:

 define what it means to be “white” in America.

 explain the Caucasian historical perspective.

 determine what is meant by WASP.

 list ways in which white males have been discriminated in the

U.S.

 rationalize why it is important for especially white males to be a

part of the diversity discussion.

Chapter Four

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 94

In 1850, it was relatively simple to describe a White American. In all probability he

or she was of Anglo-Saxon background and Protestant. However, after the Civil

War, immigrants began coming from Southern and Central Europe. They were not

Protestant, not Anglo-Saxon, and had different languages and cultures from those

who preceded them. Despite the fact that each still maintains some of its uniqueness

and has a different historical perspective, many have assimilated into what is

known as the American way or the dominant culture that influences many U.S.

workplace cultures.

Historical Perspective*

In 1980, approximately 200 million White Americans could trace some of their

ancestry back to the following groups (in descending size order): English, German,

Irish, French, Italian, Scottish, Polish, Dutch, Swedish, Norwegian, Russian,

Czechoslovakian, Hungarian, Welsh, Danish, and Portuguese.

The White-American experience from its colonial beginnings is fairly short. It

covers a period of approximately 400 years, a period that can be spanned by the

overlapping lifetimes of a half-dozen individuals. Yet the roots of the White-

American experience go deep into the human past. These roots are traced mostly to

the Old World, but not the New.

Individuals who make-up the original White-American people, came to America

from three areas of the world. They were:

a. North Africa related to the Berbers. A Caucasian people, the Berbers are

related in physical type to the Mediterranean subgroup of southern Europe. They

form the base population of Morocco, Algeria, Tunisia, and Libya. Today they are

mostly Muslims and much of their culture is “Arabized.”

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 95

b. Northwestern Europe. Belgium, Denmark, England, France, Germany,

Ireland, the Netherlands, Northern Ireland, Norway, Scotland, Sweden,

Switzerland, and Wales.

c. Southeastern Europe. Austria, Czechoslovakia, Greece, Hungary, Italy,

Poland, Portugal, Rumania, Spain, USSR, and Yugoslavia.

But despite these varying cultures of what we call White it was the Anglo-Saxon

and White Anglo-Saxon Protestant (WASP) who defined much of what we know

today as the American workplace culture. An Anglo-Saxon and White Anglo-

Saxon Protestant (WASP) male is a person of Caucasoid, northern European,

largely Protestant stock whose members constitute one of the most privileged and

influential groups in U.S. society. In the New World, they were usually the

landlord and their culture and values, with rare exception, were those that defined

the culture.

Their culture and values were normally based on:

• Handwork.

• Perseverance.

• Self-Reliance.

• Puritanism.

• Missionary spirit.

• Abstract rule of law.

The White colonists prior to the Revolutionary War though immigrants by

one definition, did not consider themselves immigrants; rather, approximately

78% of the English population conceived themselves as Founders, Settlers, and

Planters. As the formative population of those colonial societies, theirs were the

policy, the language, the pattern of work, settlement, and many of the mental

habits to which the post-Revolutionary War “immigrants” would have to adjust.

Even though an immigrant is defined as one who settles permanently in a

foreign country or region in colonial America, ONLY those who arrived in America

following the Revolutionary War were considered immigrants. In 1607, the first

permanent English settlement in America was established in Jamestown, Virginia.

The Pilgrims arrived at Plymouth, Massachusetts, in 1620. In 1629, the Puritans

came to Massachusetts Bay. Puritan settlers to the New England area differed

from the inhabitants of other colonies. Nearly all other colonies were settled

without education, driven by poverty or misconduct out of their homeland.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 96

Puritan settlers were British families with respectable social positions. They were

educated and financially secure. They came to America so they could live according

to their own principles and worship God in freedom.

The unique background of these early Puritan settlers established a

foundation for many U.S. cultural norms. The words of the Bible were the origin of

many Puritan cultural ideals, especially regarding the roles of men and women in

the community. While both sexes carried the stain of original sin, for a girl, original

sin suggested more than the roster of Puritan character flaws. Eve’s corruption,

in Puritan eyes, extended to all women, and justified marginalizing them within

churches' hierarchical structures. An example is the different ways that men and

women were made to express their conversion experiences.

According to Puritan belief, the order of creation was simple: the world was

created for man, and man was created for God. If God had created the world with

some beings subordinate to others, he applied the same principle to his construction

of human society. Thus the Puritans honored hierarchy among men as divine order;

this order presupposed God’s “appointment of mankind to live in Societies, first of

Family, secondly Church, thirdly, Common-wealth.” Order in the family, then, was a

fundamentally structured Puritan belief. Puritans usually migrated to New England as

a family unit, a pattern different from other colonies where young, single men often

came on their own. Puritan men of the generation of the Great Migration (1630–

1640) believed that a good Puritan wife did not linger in Britain but encouraged

her husband in his great service to God.

The essence of social order lay in the superiority of husband over wife,

parents over children, and masters over servants in the family. Puritans in colonial

America were among the most radical Puritans and their social experiment took the form of a Calvinist theocracy. Since, the British had been applying pressure on

the Puritans for a while to conform to English customs it is no wonder that so many

British Puritans ended up in the new land. The 1790 census indicated that 78

percent of the 2.75 million Americans were of British background. In July 1831, Dr.

S. F. Smith took the music of the British national anthem and changed the words to

create “America.” The British had taken the tune from the Germans.

During WWI, millions of people living in the U.S. were seemingly more

interested in their former homeland than their newly adopted country. The public

labeled such people “hyphenated” Americans, German-Americans, Polish-

Americans, and Irish-Americans. But despite the previous hyphens, all of these

people eventually melted into the pot and are no longer referred to by their

hyphenated homeland but are just considered white.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 97

Caucasians/Whites in America

The term white or Caucasian is represented of many people from various cultures

whose common denominator is the lightness of their skin color. But, when we talk

about “white” who are we referring to? If you look at the U.S. census definition of

“white” discussed in chapter two we find that “White” refers to people having

origins in any of the original peoples of Europe, the Middle East, or North Africa.

But, if you asked people in the U.S. if a Middle Eastern was considered white the

answer most often would be? “No.” The following groups of people who migrated

to the New Land (the United States) would have been considered “white” as long

as they maintained the dominant culture along with having “white” skin (these are

the largest groups some smaller groups are excluded):

Canadian-Americans.

The history of Canada is closely tied to that of the United States. The “Cajun”

residents of Louisiana trace their roots back to French Catholic settlements in the

provinces of Nova Scotia and New Brunswick. Run out by the English in 1775,

they settled in Louisiana in places like Lafayette and New Orleans. With them

they brought a unique French influence to the region. Over 4 million Canadians

have immigrated to the United States since 1820. The peak for Canadian

immigration to the United States was in the 1920s when 920,000 Canadians

crossed the border looking for a new way of life. In the 1960’s this number

decreased to 413,000 and in the last decade, 100,000. Canada is made up of

persons primarily of British (45%) or French (29%) descent. Since Canada is a

bilingual country, most Canadian immigrants, regardless of French background,

assimilate easily into American communities.

French-Americans.

The influence upon American life is disproportionately greater than their actual

numbers in the United States. French explorers (e.g., Cartier, Champlain,

Marquette, Joliet, LaSalle) were the first to “discover” based upon the definition of

discoverer (covered in chapter four) areas in the heartland of America (e.g., the

Mississippi River and all lands drained by it); the Great Lakes; the St. Lawrence

River; Lake Champlain; Chicago, and Detroit. In 1562, the first group of French

Protestants (Huguenots) came to America because of religious persecution and

settled in South Carolina. The French fought alongside the colonists in the

American Revolution; Rochambeau and Lafayette were great military minds.

Dutch-Americans.

In 1609, Henry Hudson set out to find a Northeast Passage to the East Indies and

landed in which is now New York. The first Dutch settlement in America was in

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 98

Fort Nassau, near Albany, New York. In 1621, the Dutch West Indies Company was

formed. It promoted trade and settlement in America. The first group of

permanent Dutch settlers came to America seeking religious freedom in America.

The Patroonship System was established in 1629. Land plus ownership rights were

given to anyone settling 50 people on their land within four years. To qualify as a

patroon, a person had to be a major stockholder in the Dutch West Indies

Company since its founding. Although six patroonships were registered, only one

was successfully settled.

In 1640, in a renewed effort to bring more settlers to New Netherland, the

Dutch West Indies Company developed a charter encouraging persons of limited

economic means to settle there. As an early Governor of New Netherland, Peter

Stuyvesant changed it from a trading post to a permanent settlement, which

permitted a large degree of religious freedom. In 1663, a Dutch Mennonite named

Pieter Cornelis Plockhoy established the first socialist community in North America.

In 1668, the Dutch Quakers established the first declaration against slavery in

the United States. In 1758, they expelled from their membership anyone who

bought or sold slaves. The attitudes and behaviors of early settlers to this area

(much of what is present-day New York) greatly influenced the current culture and

characteristics that are distinctive to this part of America. Unrest in the

Netherlands increased immigration between 1829 and 1865. Immigrants settled in

Wisconsin, Michigan, Iowa, New Jersey, Indiana, and South Dakota.

German-Americans.

The first German immigrants to this country founded Germantown, Pennsylvania, in

1683. By 1766, one-third of Pennsylvania was inhabited by Germans. Most were

poor farmers who settled along the frontier from Georgia to the New England

colonies. The Pennsylvania Dutch was industrious and excellent farmers. They

developed the Kentucky rifle and Conestoga wagon. Although many religious sects

existed in Pennsylvania, there was a strong belief in religious tolerance and

separation of church and state. John Peter Zenger established the concept of

“Freedom of the Press.” Von Steuben introduced a concept of military discipline

during the Revolutionary War, which was instituted throughout the Army. During the

first half of the 19th century, German immigration exceeded all other. Germans

settled all over the country, especially in Rochester and Buffalo, New York;

Cincinnati and Cleveland, Ohio, St. Louis, Missouri; and Milwaukee, Wisconsin.

German artisans and craft persons established businesses and helped industrial

expansion. German guilds marked the beginning of trade unions in this country.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 99

Irish-Americans.

The first Irish person to come to America was William Ayers, who was one of

Columbus’ crew. Francis Maguire was one of the original inhabitants of

Jamestown in 1607. John Dunlap, an Irish-American in Philadelphia, printed the

Declaration of Independence. During and after the potato blight in Ireland (1846-

48), immigration to the United States increased.

Italian-Americans.

Italians were among the earliest explorers of the country -- Christopher

Columbus; Amerigo Vespecci (America was named after him); Verrazano

missionaries Marcos de Niza and Eusebio Chino. Philip Mazzei, in 1773,

established a plantation next to Thomas Jefferson’s in Virginia, where he

introduced grapes and olives to America. He also aided the colonists during the

Revolution. Italian immigration increased after the failing of a great political

uprising in Italy in 1848. The peak of Italian immigration was reached during

1900-1920. The majority of Italians coming was poor and settled in New England,

the Great Lakes Region, Florida, and California. Most who could not get work in

their specialties concentrated in the heavily urbanized states along the Northeast

Seaboard.

Polish-Americans.

Several Poles accompanied the British when they landed in Jamestown, Virginia,

in 1608. They were experts and instructors in the manufacture of glass, pitch,

tar, and other products England imported from Poland. They did so well that

other Poles were invited to come. However, they were not allowed privileges

equal to those of the English. As a result of this inequity, the Poles organized the

first American popular assembly and labor walkout in 1619 in Jamestown. Many

Polish helped in the fight for American independence. Thaddeus Kosciuszko and

Count Casimir Pulaski (father of American cavalry) organized some decisive

victories. When Kosciuszko left America, he left his will in the custody of Thomas

Jefferson. He designated that the proceeds from his estate be used to purchase

Black slaves and give them freedom in his name. Prior to 1865, Poles who came to

this country were political exiles. Those who came after 1865 were poor

peasants. They settled in Chicago, Buffalo, Detroit, Cleveland, Pittsburgh, and

Milwaukee. Even though they came from rural backgrounds, they became

involved in industry, working in the local and iron fields. Dr. Marie Elizabeth

Zakrzewska, a medical pioneer, was active in women’s suffrage and the abolition

of slavery. She founded the New England Hospital for Women and Children.

Caroline Still, one of the earliest Black women doctors, did her internship at the

hospital. It was also one of the few White nursing schools to admit Blacks.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 100

Twelve percent of Americans who lost their lives in World War I were of Polish background,

even though at no time did the number of Poles in this country exceed four percent of the total

population.

Middle-Eastern-Americans.

Middle-Eastern-Americans are estimated to number 2.5 to 3.0 million in the United States

where their religious affiliation is both Christian and Islamic. This ethnic group is not closely

tracked in the U.S. census and the trail of their immigration to the United States is

sketchy. Many Syrians and Lebanese who immigrated to the United States in the last century

came under Turkish passports. Although the number of Islamic-Americans is on the rise, there is

a large number of the Middle-Eastern population in the U.S. that is made up of Maronite

and Melkite Christians of Lebanese descent. The first Lebanese immigrant to the United

States on record was Anthony Bishallany in 1854. The first Arabic newspaper in the United

States was founded in 1892 as Kawab Amerika (The Star of America).

Early immigration of the Arabs to the U.S. took place between 1886 and 1914. Most

were of Syrian and Lebanese descent and most lived in New York City. Historically, Syria

included Lebanon, Palestine, Jordan, and occasionally Iran. In 1919, there were 400,000

recorded Middle-Eastern-Americans living in the United States. The majority was poor, under

educated, and had distaste for indoor factory work.

There were many thousands of them working as slaves on plantations. Others were

primarily traders, peddlers, industrial workers and farmers. Later some enterprises grew into

large businesses such as Haggar and Farah. These early communities cut off from their

heritage and families, inevitably lost their Islamic identity as time went by.

Immigration slowed during the period between W.W.I and W.W.II (1915 - 1945) due to

immigration laws. Immigration quotas imposed in 1921 and 1924 reduced the allowable

number of Middle-Eastern immigrants to less than 1,000. These restrictions were later

repealed, but the flow of these immigrants into the United States has still remained at a trickle.

Arabs who immigrated to the U.S. after 1945 were more educated, professional and

mainly of the Muslim faith and most came from Egypt, Iran and Palestine. This group has been

able to retain more of their culture than the earlier group. Those who arrived during the

first group attempted to distance themselves from some of the Arab world by adopting

western culture and language

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 101

Many of American English words have been borrowed from the Arabs such

as algebra, alcohol, alkali and alcove. The word “al” means “the” in Arabic. Some

of the names of foods in American are also Arabic such as apricot, sherbet, coffee,

sesame and ginger.

*The source of this historical perspective is reprinted with permission from the Defense Equal Opportunity Management Institute through the Fort Gordon Equal Opportunity Office website.1

Why Migrate to America?

In early times many European settlers came to this land to avoid religious

persecution. However, this was not the only reason to come to this new land:

political oppression, economic opportunity, and dreams of freedom and

opportunity. However, when they came to America how much freedom did these

Europeans really experience?

America’s servitude

During the seventeenth and eighteenth centuries a variety of labor market institutions developed to facilitate the movement of labor in response to the

opportunities created by American factor proportions.2 While some immigrants migrated on their own, many of the immigrants were indentured servants whose journey to the new land was a business exchange. The travel was paid by the “Master” who was the Lord to the indentured servant once they arrived on American soil. One half to two thirds of all immigrants to Colonial America arrived

as indentured servants.3 At times, as many as 75% of the population of some

colonies were under terms of indenture.4

Indentured servitude first appeared in America a little over a decade after

the settlement of Jamestown in 1607.5 Labor was scarce; land was abundant and transportation costs to America were high compared to wages in England. An early economist noted that ... industry is limited by capital; but, through lack of labor, its limit is not always reached in older communities and seldom if ever in

newer countries.6 Indentured servitude appeared to have arisen from a combination of the terms of two other types of labor contract widely used in

England at the time: service in husbandry and apprenticeship (Galenson, 1981).7

In other cases, migrants borrowed money for their passage and committed to repay merchants by pledging to sell themselves as servants in America, a practice

known as “redemptioner servitude.8

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 102

More often than not, the indentured servants were shocked by their new

conditions. Rather than finding venues in which they could practice their profession,

like gardens and orchards, overseers marched servants out to the fields. Many

died, attempted to return, or ran away. In addition to mistreatment, many servants

also encountered contract extension, a popular punishment of planters for rowdy

indentures.

Indentured Servant Contract

(Courtesy of Northumberland County Virginia Records of Indentured Servants 1650-1795)

Master’s Name: Servant’s Name(s): Items:

1. The contract stated that the servant was to work for a set term, usually

four years, during which time they would receive room, board, and clothing in

addition to passage to America.

2. At the end of the term the individual was awarded “freedom dues,” in

the combination of money, tools, clothes, and/or land.

3. Skilled workmen sometimes added a clause exempting them from field

work. Children’s indentures, which were usually bound until the age of 21,

specified that they be taught a trade or given an elementary education.

4. Many German indentures often entered into servitude on the condition

that they be taught to read the Bible in English.

5. Servants were then assembled on deck so planters could interview them

and/or feel their muscles. Then they were auctioned to the highest bidder.

6. Soul drivers were those individuals who would buy in mass and then walk

the servants from town to town, reselling them.

7. In the early years, masters often drove their servants so hard that

the backbreaking regime combined with crude living conditions caused over

50% of the servants to die.

8. Women indentured servants in some colonies had to serve an extra

year if they became pregnant. Once their time of service was over, women

did not receive land, as did men, and only rarely were given money.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 103

Married couples were rarely indentured, and contract records normally listed each

woman who signed on for indentured servitude as either a “single-woman,” a

“spinster,” or a “widow.”9 Contract holders were referred to as “master” or

“mistress,” while the indentured woman was called a “bondswoman” or “bound

woman.” For both men and women, though, the indenture period was strict and

highly regulated, with laws protecting each side of the contract. The law specified,

for example, the clothing that was due to a servant when his or her term was

completed.

On the other hand, women who became pregnant while indentured could

have their terms extended to reimburse the master for the loss of time the

servant was unable to work and for the economic burden of her child.10 Because servants were not allowed to marry, some women used this situation to deliberately become pregnant, hoping that the father of her child would buy out her contract. Indentured servant was a way for people to emigrate but did not

often lead to the life of economic prosperity that was eventually hoped for.11

Throughout some history books Whites may not have been shown to start

in America as servants, as religiously persecuted or as political refuges coming to

seek freedom. Yet, this is exactly how many got their start in America.

White Male Perspective

As we look at the systems in the workplace, they most often are based upon the

white male culture (those who created and controlled the systems). Women

including white women very rarely participated in the workplace and people of

color had no power to determine the direction of the workplace. But as we talk

about “white males” this is done without ever really stating who is considered part

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 104

of the white male group. So, how can we understand the systems they created

without understanding the architects?

Over the course of time, the term "White Male" has come to refer to a group of people who espouse all of the following characteristics: (taken from the source: Addressing the Concerns of the White Man as Full Diversity Partners by Erik

Oosterwal)12

• Northern/Western European descent (although males of southern and

eastern European heritage are commonly included)

• Heterosexual, Male and Not Handicapped

• Middle class (more often upper middle class)

• Mainly Christian (Some Jews are now included)

If any of the characteristics are not met, then that person is often grouped with the associated subordinated group, such as gay, disabled, Arab, etc. White males who have the above characteristics in common also tend to have the same value system. This value system is based upon individualistic culture. Individualistic cultures

generally value self-reliance and autonomy of the individual.13

Believing in fairness and equal opportunities for everyone is critical in more individualistic cultures that often equate hierarchy with rigidity, even if equality is

more of a societal ideal than a reality.14 Furthermore, this individualistic approach

tends to value action, efficiency, getting to "the bottom line," while often

downplaying social interactions in the interests of achieving goals.15

People in individualistic cultures emphasize their success/achievements in job or private wealth and are often aiming up to reach more and/or a better job

position.16 In business they try to improve their connections and to gain more value out of them, not for establishing a good relationship but just to be involved in a calculative way. Employees are expected to defend their interests and to promote themselves whenever possible. Ultimately, individualism stands for a society in which the ties between individuals are loose: everyone is expected to

look after himself or herself and his or her immediate family only.17

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This individualistic value system has also transferred to the workplace culture that many participate in. According to the article, White Men and Diversity: An Oxymoron? by Bill Proudman, White men in the United States work in organizational cultures that have been created by other white men therefore, the prevailing business culture often looks "normal"-it's the way business has always

been done.18 Common characteristics to be found in organizational cultures based

upon those white males who created the organizations years and years ago are as follows: the individual is the most important societal unit and people should take care of themselves because individual achievement is most valued; time is perceived as a quantity and people are expected to save time, spend time, and perform on time; people must dress and be accepted by resembling the European ideal of beauty and status (limited use of color--blues, blacks, gray), smaller sized women, authority in men represents a suit and tie therefore Ethnic hairstyles and religious dress is often seen as unprofessional; also, the workplace's resources belong to the best where access to goods/jobs is determined by competition (the

best) as reflected in test scores, etc.19

But why all the hype you may be asking: is there a problem with those values?

That depends on who you ask.

For those whose values differ—it requires assimilation if the culture of the

workplace is based upon those values.

For instance, many people of color such as, African-Americans, Native Americans,

Hispanic/Latino and most Asian cultures identify with Collectivism.20 Collectivism stands for a society in which people from birth onwards are integrated into strong

cohesive in-groups (family, neighborhood or tribe), which throughout people's

lifetime continue to protect them in exchange for unquestioning loyalty.21 What is known about collectivism verse individualism is that these cultures are often at

opposite extremes.

Look at some workplace differences on the following page that are based upon

race generalizations.

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Normative Styles & Values for Cross-Cultural Collaboration (Adapted from Candia Elliott, Diversity Training Associates, R. Jerry Adams, Ph.D., Evaluation and Development Institute and Suganya Sockalingam, Ph.D., Office of Multicultural Health, Department of

Human Resources, Oregon.) 22

Work Style (Focus

Group)

Very Little Little Medium Much Very Much

Task Focused vs.

Relationship

Native Am.

Hispanic

Asian Am.

African Am. White

Long term history

between groups

important

White Native Am. Hispanic

African Am.

Asian Am.

Perceived right to

set rules

Native Am.

Hispanic

Asian Am.

African Am. White

Perceived right to

speak freely at

meetings

Native Am.

Hispanic

Asian Am.

African Am. White

Concern with

clock time

Native Am.

Hispanic

African Am. Asian Am.

White

Perceived right to

represent or speak for

group

Native Am.

Asian Am.

African Am.

Hispanic White

Collaborators must have

community respect and

support

White Native Am. Hispanic

Asian Am.

African Am.

The chart above titled, Normative Styles & Values for Cross-Cultural

Collaboration is BY NO MEANS representative of every person in the identified group.

These are norms that researchers have found to be common elements of many in

the associated groups. But if individuals in the workplace follow these cultural

aspects then you can see why the systems that are based upon some aspects of

white male culture don’t work for everyone.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 107

So, what does this mean? It often means that the challenge with white male

culture is not the individual qualities of the culture, but the fact that some

assimilate far more easily into the culture than others. White women, people of

color, and openly gay, lesbian, bisexual, and transgender individuals often have to

be bi-cultural. They must learn to consciously be seen as competent in the white

male heterosexual culture. What complicates the issues is that often times, white

heterosexual men are not even aware that such assimilation is part of their

colleagues' everyday work experience. This "not knowing" can create difficulties,

strained work relationships, and charges of "He just doesn't get it."

Many White men never have to leave their culture; thus they are often

unaware of the systemic advantages they receive-from being white and/or male-

and how this impacts their partnerships at work with white women, people of

color, and other white men. 23 Systemic advantages are often the unspoken and

invisible benefits that are received by a person because of their group

membership (being white, male, heterosexual, and so forth). These advantages

are made to look normal and available to any person who desires them. Systemic

advantage is not so much what a person has, but it's more what a person doesn't

have to think about on a daily basis. However, receiving systemic advantage does

not entirely prevent white men from being the recipients of mistreatment and

discrimination. But, systematic advantage can leave people outside of this culture

to believe that systems will never advantage those outside of it.

While the highest position in America, President is held by a black man

President Barack Obama White males in many respects still have cultural

dominance due to the powerful positions they hold in Corporate America. White

males hold the majority of top management positions in these companies. These

positions are often gained through two main vehicles: hard work and effort or

through the good old boys network.

A general definition explaining good ol’ boy networks basically says it is a

social network, or at least the perception of it, which heavily influences local business, government, and legal functions and it is said to be very informal and decentralized, there’s no real ‘list’ or organization, it’s just known who is influential and calls the shots locally. It is usually composed of white males that come from local religious or legal organizations that extend opportunities to those

who are most like them.24 This allows “the birds of a feather who flock together”

to maintain their power structure.

So based upon this definition, does this mean that the good ol’ boy network

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is negative? Who wouldn’t extend favors to their friends, or to friends asking

for their friends, or for family members? I’ve often heard the phrase, ‘it’s who you

know not what you know that’s important’ spoken in relation to finding jobs and

good deals. On the other hand, I’ve heard the phrase ‘big fish in a small pond’ used

to describe people who like being the big dogs and block things/people that would

take away their power, even if those things/people are better for the community or

organization. It is this mentality of the power hungry that can make the good old

boys' network seem harmful.

But power (if you have it) can be difficult to give up. Apparently if you’re

connected to the network, you can get perks and deals not offered to the normal population. Membership in the boys' club has some definite advantages for those who can be an associate (not all white males are invited). As a member, you're privy to important information, and many critical business decisions. Club meetings are often held in such places as private golf courses, men's rooms and smoke-filled

cigar bars.24 With its unwritten rule, "No women allowed," and the environment

not necessarily inviting to men of color the informal good old boys' network continues to bar unapproved white males, women and men of color from top

management positions (positions that hold the most power).25

Just as there are white males who have or have had considerable access to

power and privilege and only spread that amongst those like themselves, there are

also many white males who understand what it means to be white and male in

America and have used their influence and power to extend opportunity to those

unlike themselves. There have been people of all races, genders and religious

groups that have been and are advocates for diversity—but white males are the

group that some don’t see in this light. Some think that every white male is a part of

the good ol’ boy network—this is indeed a myth. It is also a myth that white

males are not advocates for the ills of society. To destroy these myths is the very

reason why we address white male advocacy for diversity.

White Males as Advocates for Diversity

Just as there are white males who participate and benefit from their

“whiteness and maleness” in America and from the good ‘ol boy network, there are

many more white males who have been and are advocates for diversity.

Oftentimes, when we discuss the problems of America that transcend into the

workplace (as we will later discuss in this text) it is the “white male” as a group who

is seen as the perpetrator by women and people of color. This is unfortunate as this

does not allow those white males who could be and are advocates for diversity to be

viewed as such—instead there can be a preconceived notion by subordinate groups

that ALL white males are against equality and diversity initiatives.

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As far back as the development of this country, you will find white males who fought for justice and rights of all people. These white males did not believe in the privileges being bestowed upon landowning white men and fought to change this power structure. Even before the declaration of political independence on the part of the British North American colonies, slavery was under attack by a number of religious and political leaders for example, from the Quakers and Evangelicals, such as William Wilberforce (1759–1833), Thomas Clarkson (1760– 1846), and Granville Sharp (1735–1813). Antislavery movements flourished both

in the metropolis and in the colonies.26 In 1787, Abbé Grégoire (1750–1831),

Abbé Raynal (1713–1796), the Marquis de Lafayette (1757–1834), and others formed an antislavery committee in France called the Société des Amis des Noirs, which took up the issue in the convened Estates General in 1789 and later pushed for broadening the basis of citizenship in the National Assembly. Their benevolent

proposals, however, were overtaken by other events.27

During the Civil Rights Era on August 4, 1964, in Neshoba Country,

Mississippi, the bodies of three civil-rights workers—two white men and one black male—are found in an earthen dam, six weeks into a federal investigation backed

by President Johnson. 28 James E. Chaney, 21; Andrew Goodman, 21; and Michael Schwerner, 24, had been working together to register black voters in Mississippi, and, on June 21, had gone to investigate the burning of a black church. They were arrested by the police on speeding charges, incarcerated for several hours, and then released after dark into the hands of the Ku Klux Klan, who murdered not

just the black man but all the men.29

Then there is Oliver Hill, a Roanoke-raised civil rights lawyer/pioneer. As

one of the architects of the Brown v. Board of Education desegregation case he recently died at the age of 100 in Richmond, Virginia. Governor Tim Kaine of Virginia spoke of Hill and was quoted as saying "Few individuals in Virginia's rich history have worked as tirelessly as Oliver Hill to make life better for all of our citizens," "His life's work was predicated on the simple truth that all men and

women truly are created equal."30

These are just a few white males who fought for the rights of equality,

there are so many more. There are also a substantial number of white males who

fight today against discrimination and for workplace diversity initiatives. In May

2003, a group of white males known as Angry White Males for Affirmative Action

led by Paul Kivel marched on behalf of Affirmative Action. This issue was being

addressed at the University of Michigan. Paul Kivel created this group of white

males because he states in many of his speeches that he became involved in the

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struggle to end racism as a college student more than thirty years ago.31 It is then

that he began to see the visible and devastating impact that racism had on people of color. He is the founder of the nationally recognized Oakland's Men's Project and has conducted hundreds of workshops on racism and anti-violence for teens and

men all over the country.32 He sees affirmative action and diversity programs

as one way to address the racism that has benefited some and disadvantaged

others.

The bottom-line is that in order to fight the isms, we need all people— white males, women, and people of color, etc. to work against the systems that perpetuate injustice and harm diversity. Yet it is frequently assumed that diversity initiatives should involve only women and people of color. This belief that white males should not participate with diversity is not only false, but also damaging. It keeps white men, who gain just like others from the benefits that diversity provides and white male leaders who represent the largest power base in our culture, from

participating in diversity initiatives.33

So what can white men who are not aligned with diversity initiatives do to aid in

the struggle for equality in the workplace?

Cultivate a hunger for new learning. By learning about other points of view, other cultures, even differences in gender perspectives, white males provide themselves a basis for being effective at fostering diversity and gaining for themselves, and

others, the benefits diversity provide.34

Learn to speak out about what they’ve learned. White men should talk to others including other white men on diversity issues instead of leaving it to those people most directly impacted by workplace inequities. White males may need to recognize that speaking out demonstrates publicly their commitment to the value of diversity and helps to diminish the view that diversity is just about women and people of

color.35

Recognize that they must be equal partners with members of subordinated groups. Partnering in an organization's diversity activities and initiatives lets it be known that not only does everyone have something to gain by diversity but everyone has

something to contribute.36

Recognize that many in their group have not been subjected to the same

experiences of discrimination. Subordinated group members have different

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experiences and views toward equality, thus leaving differing views toward

workplace injustice and perceived opportunity.37

Support diversity initiatives. Change occurs much more easily when it comes from

the top down, not bottom up.38

These are a few suggestions that can help address difference in a positive

manner. But the real point is that—the building of successful diversity

partnerships requires commitment not just from women and people of color but

also from white men.

Discrimination against White Males

Just like other groups, many Whites came to America without freedom but the

difference is they could eventually buy their freedom. Unlike the institution of

slavery that was imposed on many blacks, Native Americans and other people of

color—there was never to be any freedom—EVER. But does this mean that whites

were without discrimination? We know that white women just like many other

women were not given equal rights, as they could not vote, own land or be in

control of their own destiny by many respects (which will be discussed in a later

chapter). But what about White men? As we discuss this history of discrimination

in White America, we will challenge the thought that white males are the sole

group that has not experienced discrimination.

A generation ago, the major labor pool in the U.S. was White males, and

jobs were designed to meet the needs of these workers. Seven out of ten

American workers were men and fathers of families. As a rule, wives did not work

outside the home. So, Caucasian men were the “traditional” workers. In 1990,

they represented about 75 percent of the labor force. Back then life was so much

simpler for management because most in this group held the same values. They

held a belief in Christianity, family, were able bodied and adhered to a

heterosexual lifestyle. However, today with the increase in diversity in the

workplace and lifestyles, we will find that there are more white males as well as

others who do not fit the mode of this traditional worker.

Some White males are parts of groups in society who experience

discrimination in the workplace. These include older workers, disabled workers,

non-Christian workers and homosexuals. But, this is only half of the story, as

these aren’t the only accounts of discrimination against White males in America.

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The Irish

The Penal Laws, a series of ferocious enactments, dating from 1695, and not repealed in their entirety until Catholic emancipation in 1829, were aimed at the

destruction of Catholicism in Ireland.39 These laws were provoked by Irish support of the Stuarts after the Protestant William of Orange was invited to ascend the English throne in 1689, and England faced the greatest Catholic power in Europe – France. At this critical moment the Catholic Irish took up arms in support of the

Stuarts.40 James the II’s standards was raised in Ireland, and he, with an Irish Catholic army, was defeated on Irish soil, at the battle of the Boyne, near Drogheda,

on July 1, 1690.41

This threat to England had been alarming, and vengeance followed. Irish

intervention on behalf of the Stuarts was to be made impossible forever by reducing the Catholic Irish to helpless impotence. They were, in the words of a contemporary, to become ‘insignificant slaves, fit for nothing but to hew wood and draw water’, and to achieve this object the Penal Laws were devised. These laws barred Catholics from the army, navy, the law, and commerce and from every civic activity. Catholics could not vote, hold any office under the Crown, or purchase land,

and Catholic estates were dismembered.42 Education was made almost impossible especially since Catholics could not attend schools, keep or run schools, nor send

their children to be educated in Ireland or abroad.43 They could not purchase land, lease land, keep arms or even receive a gift of land. These Penal Laws even

allowed the Protestants to hunt Catholic priests as a sport.44

The Penal Laws caused material damage that was great; ruin was

widespread, old families disappeared and old estates were broken up; but the most

disastrous effects were moral. The Penal Laws brought lawlessness, dissimulation

and revenge. The Irish character, above all the character of peasantry, did become

degraded and debased. The basis of religion was used to divide the Irish from the

English.

The next occurrence, the Great Potato Famine, caused destruction of the

Irish and forced them to seek refuge in the Americas. The great potato famines of 1845-51 reduced the population of Irish from 8 million to 6.6 million through

starvation, disease and emigration to Britain and America.45 The potato was the Irish’s agricultural base and their main food product. When the potato crop was destroyed by blight, the result was devastating: the people’s only source of food was

gone.46

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Irish Catholics came to this country as an oppressed race. When they were back home these “native Irish or papists” suffered something similar but not as devastating as American slavery under English Penal Laws. Because of this the Irish and African Americans had a lot in common and a lot of contact when the

Irish first arrived in America.47 They lived side-by-side and shared workspaces. In the early years of immigration the poor Irish and Blacks were thrown together, very much part of the same class competing for the same jobs. In the census of 1850, the term “mulatto” appears for the first time due primarily to inter-marriage

between Irish and African Americans.48

Furthermore, there was a custom of marrying White (Irish) servants to Black slaves in order to produce slave offspring. The offspring would be slaves because anyone who had more than 1/8 or so of African blood was considered a

“Negro”.49 Many Irish children became slaves through this custom. If a servant is

forced to mate with a slave in order to produce slave children for her slave master, is she not a slave?

At this point, you may be wondering what happened that allowed the Irish

to finally be accepted into society. Many historians say they gave up their greenness for whiteness. An article by a Black writer in an 1860 edition of the Liberator explained how the Irish ultimately attained acceptance into this White

protestant world that they were outsiders to.50 A Catholic priest in Philadelphia

said to the Irish people in that city, ‘You are all poor, and chiefly laborers, the blacks are poor laborers; many of the native Whites are laborers; now, if you wish to succeed, you must do everything that the White natives do, no matter how degrading, and do it for less than they can afford to do it for.’ The Irish adopted this plan; they lived on less than the White Americans could live upon, and worked for less, and the result is, that nearly all the menial employments was

monopolized by the Irish.51 There were other avenues open to other American

white men, and so the threat of the Irish was not taken so harshly.

Once the Irish secured themselves in those jobs, they made sure blacks

were kept out.52 They realized that as long as they continued to work alongside

Blacks, they would be considered no different. Later the Irish became prominent in the Labor movement, free Blacks were excluded from participation.

Now you may be wondering: I have never heard this story told this way.

Unfortunately, this is not a myth it is the truth. Many historical accounts of this

time however play little significance to race and have presented a biased picture

of the events of this time leaving out very important facts. Race was of such

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 114

importance in America that one oppressed race, Irish Catholics, learned how to

collaborate in the oppression of another race, African Americans, in order to

secure their place in the White republic. Was this wrong? Do you think they knew of

any other options to change their status in this new land?

In an individualistic society it is often necessary for people to do what is best for

them rather than what is good for others. So, the Irish melted into the pot. By

giving up a lot of their Irish cultural heritage and the legacy of oppression and

discrimination back home, they thus gained acceptance. The Irish came to the

U.S. with nothing and were not seen as valuable and so they did what was

necessary in their eyes to gain acceptance and value and to end the discrimination

they felt here in America. The point is that, in a society where difference is

appreciated this would not have been necessary.

German American Wartime Mistreatment

Thanks to federal legislation and effective activism by their ethnic group, U.S.

government mistreatment of the 120,000 Japanese & Japanese Americans is well

known. Many even know that an additional 2,000 Japanese from Latin America

were picked up so that the United States would have prisoners to exchange with

families in this country and in Latin America. But, after almost 60 years, the

German American experience remains buried. The few surviving, aged internees

remember their experiences well, despite years of trying to forget. Many say that

these memories haunt them. Mostly, because they are Americans who revere

freedom and they want the dreadful saga of their wartime mistreatment told so it

will never happen again.

While their numbers are much smaller, the stories are virtually the same. In the days after the Dec. 7, 1941, bombing of Pearl Harbor, some 31,000 “enemy aliens” were swept up—ostensibly because of possible alliances to the Axis

forces.51 Among them were about 10,000 Germans and 3,000 Italians, and the rest

were Japanese and smatterings of other European groups. These enemy aliens lost everything.

The 1918 Codification of Alien Enemy Act of 1798, 50 USC 21-24, permitted the apprehension and internment of aliens of “enemy ancestry” by US government upon

declaration of war or threat of invasion.52 The President was given blanket

authority as to “enemy alien” treatment. Civil liberties could be completely ignored because enemy aliens had no protection under this 202-year old law. Government oppression is likely during wartime, but is it appropriate?

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 115

Due to this act, after the bombing of Pearl Harbor Roosevelt issued identical Presidential Proclamations 2525, 2526 and 2527 branding German, Italian and Japanese nationals as enemy aliens, authorizing internment, and

travel and property ownership restrictions.53 A blanket presidential warrants

authorized U.S. Attorney General Francis Biddle to have the FBI arrest a large

number of “dangerous enemy aliens” based on the CDI.54 Hundreds of German

aliens were arrested by the end of the day. The FBI raided many homes and hundreds more were detained before war was even declared on Germany.

From 1942 till 1945 thousands of German aliens and German Americans

were arrested, interned, excluded, paroled, exchanged and generally harassed

and discriminated against by a suspicious country.55 Many of the Germans left

Germany because of the Nazis, and then came to the U.S. and were considered Nazis. According to Joseph Fallon, co-author of the five-volume German Americans in the World Wars, writes on his Website: “The majority of the best- selling collegiate and secondary school history texts in the United States claim

that, unlike Japanese Americans, the German and Italian Americans were not arrested and interned; and both the print and electronic media have propagated this myth. He further states, “that for the most part, the history of internment

has been either quieted or distorted.” 56

Italian American Wartime Mistreatment

In November of 1999, Senator Robert G. Torricelli introduced the following bill, “Wartime Violation of Italian American Civil Liberties Act” to provide for the preparation of a Government report detailing injustices suffered by Italian Americans during World War II, and a formal acknowledgement of such injustices

by the President.57

Based on this bill, Congress has made the following findings58:

 The freedom of more than 600,000 Italian-born immigrants in the United

States and their families was restricted during World War II by government

measures that branded them “enemy aliens”.

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 During World War II more than 10,000 Italian Americans living on the West

Coast were forced to leave their homes and prohibited from entering coastal zones.

More than 50,000 were subjected to curfews.

 Thousands of Italian American immigrants were arrested, and hundreds were interned in military camps.

 The impact of the wartime experience was devastating to Italian American

communities in the United States, and its effects are still being felt.

 A deliberate policy kept these measures from the public during the war. Even

50 years later much information is still classified, the full story remains unknown to

the public, and the United States Government has never acknowledged it in any

official capacity.

A particular section in the Act states59:

“It is the sense of the Congress that … (1) the story of the treatment of Italian

Americans during World War II needs to be told in order to acknowledge that

these events happened, to remember those whose lives were unjustly disrupted and

whose freedoms were violated, to help repair the damage to the Italian American

community, and to discourage the occurrence of similar injustices and violations of

civil liberties in the future.”

The noted poet and philosopher, George Santayana, observed that those who

cannot remember the past are condemned to repeat it. This is exactly what North

Carolina Representative Melvin L. Watt was saying in the discussion of the bill:

You need to confront the truth before you can deal with assuring that that sad

chapter is not repeated.

So, have white males experienced discrimination? Yes. I conclude this section

with the following myth and fact:

Myth: White males have not experienced discrimination in America

Fact: White males from various ethnicities and backgrounds have and do experience

discrimination in America.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 117

Concluding Thoughts

People of all races, genders, religions, etc. have much to gain by effectively

managing workplace diversity. This starts with people of color not blaming white

males as a group for the ills of the world and ethnic pathology. It starts with white

males eliminating their suspicion that people of color and women excel for only

"those" traits and not their work ethics, skills and ability. Both of these negative

mindsets denude true collaboration and respect. It seems obvious that if White

males still hold the majority of top management positions then for diversity

initiatives to be successful, it must have white male leadership support.

End of Chapter Questions

1. Name groups of white males who have experienced discrimination and

why.

2. How did white women and white men settlers opportunities differ?

3. In America, the Irish, Germans and Italians are no longer referred to as Irish-Americans, German-Americans and Italian-Americans—they are

just White/Caucasians, so why are there still groups that have the

hyphenation such as Arab-Americans and African-Americans? How

does this relate to the melting pot theory from the previous chapter?

4. Why were some White Americans considered immigrants and others not considered immigrants?

5. Do you think that we do not hear about White culture because it is has been the dominant culture and known as American culture? If you

agree, then what are the advantages or disadvantages to having a

culture you identify with as the “main” culture. If you don’t identify

with this then explain what would be defined as American culture and

whose values, lifestyle, etc. it is based upon.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 118

Internet Exercise Using the Internet or www.google.com find an article that addresses the role of white

men and diversity. Summarize what the article says and state if you agree or disagree

with its viewpoint.

Search Key Words: role of white males and diversity

End of Chapter Exercise Do we have the same perspective?

Directions: Using the chart in the chapter that espouses the workplace style differences

between races, answer the questions below. Then find a partner and compare your answers to see if your viewpoints are the same.

1. You are part of a team that has diverse races of individuals. Some people show up late to the meetings even though the times were agreed upon. Others socialize once

at the meeting because they are not task oriented but relationship oriented. Who is

right? How do you bridge the gap—of the extremes?

2. You are having a community fundraiser and trying to elect a leader of your group, do you elect someone with the same background as that community? Why or Why not?

3. There is a group meeting and an employee comes dressed informally. There is no dress code but you know that people are judging this employee by their personal

appearance. You hired this person and know that they are more than qualified to do

the job however by their appearance they are not convincing. You have read the

chart in this chapter and realize that some cultures do not believe in the European

style of formal dress for the workplace. What do you do?

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 119

References

1. Fort Gordon Equal Opportunity Office. (n.d.). White American Experience. Retrieved from http://www.gordon.army.mil/eoo/white.htm

2. Ballagh, J. C. (1895). White Servitude in the Colony of Virginia. Baltimore MD: John Hopkins University Press.

3. Binder, F. M. Binder & Reimers, D. M. (1992). The way we lived: Essays and Documents. American Social History, 1, 1607-1877.

4. Cunnington, P. (1974). Costume of Household Servants from the Middle Ages to 1900. London, UK; Harper and Row Publishers, Inc.

5. Ibid.

6. Ibid.

7. Galson, D. W. (1981). White Servatude in Colonial America: An Economic Analysis. Cambridge, UK: Cambridge University Press.

8. Haynie, W. P. (1996). Northumberland County Virginia Records of Indentured Servants 1650- 1795. Westminster, MA: Heritage Books, Inc.

9. Smith, A. E. (1947). Colonists in Bondage: White Servitude and Convict Labor in America, 1607- 1776. Chapel Hill, NC.: University of North Carolina.

10. Ibid.

11. Ibid.

12. Oosterwal, E. (n.d.). Addressing the Concerns of the White Man as Full Diversity Partners. Retrieved from http://www.geocities.com/oosterwal/works/whitediversity.html

13. Black, R. S., Mrasek, K. D. & Ballinger, R. (2003, Spring). Individualist and Collectivist Values in Transition Planning for Culturally Diverse Students with Special Needs. Journal of Psychology, 25(2)(3).

14. Ziegahn, L. (2001). Considering Culture in the Selection of Teaching Approaches for Adults. Columbus, OH: ERIC Clearinghouse on Adult Career and Vocational Education.

15. Ibid.

16. Hofstede, G. (1994). Cultures and Organizations - Intercultural Cooperation and its importance for survival. London: HarperCollins.

17. Ibid.

18. Proudman, B. (2005, January/February). White Men and Diversity: An Oxymoron? Retrieved from http://www.mcca.com/index.cfm?fuseaction=page.viewpage&pageid=809

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 120

19. Helms, J. E. (1992). A Race Is a Nice Thing to Have: A Guide to Being A White Person or Understanding the White Persons in your life. Topeka, KS: Content Communications.

20. Ziegahn, L. (2001). Considering Culture in the Selection of Teaching Approaches for Adults, Columbus. OH: ERIC Clearinghouse on Adult Career and Vocational Education.

21. Hofstede, G. (1994). Cultures and Organizations - Intercultural Cooperation and its importance for survival. London: HarperCollins.

22. Elliott, C., Adams, R. J., & Sockalingam, S. (n.d.). Office of Multicultural Health, Department of Human Resources, Oregon Retrieved from http://www.vdh.state.va.us/ohpp/clasact/documents/clasact/general/normative.pdf

23. Proudman, B. (2005, January/February). White Men and Diversity: An Oxymoron? Retrieved from http://www.mcca.com/index.cfm?fuseaction=page.viewpage&pageid=809

24. Ibid

25. Roediger, D. (1991). The Wages of Whiteness: Race and the Making of the American Working Class. New York, NY: Verso.

26. Knight, F. W. (2005, Fall). The Haitian Revolution and the Notion of Human Rights. The Journal of the Historical Society, (5)3, 391-416. 27. Ibid

28. Linder, D. O. (2002, Winter). Bending Toward Justice: John Doar and the Mississippi Burning Trial. Mississippi Law Journal, (72)2. 29. Ibid.

30. Sorenson Institute for Political Leadership. (n.d.). University of Virginia. Retrieved from http://www.sorenseninstitute.org/newsroom/entry/memoriam-oliver-hill

31. Kivel, P. (2002). Uprooting Racism: How White people can work for racial justice. Canada: New Society Publishers.

32. Ibid.

33. Atkinson, W. (2001, September). Bringing diversity to White Men, HR Magazine, 46(9), 76-83.

34. Helms, J. E. (1992). A Race is a Nice Thing to Have: A Guide to Being a White Person or Understanding the White Persons in Your Life. Topeka, KS: Content Communications.

35. Lester, J. S. (1994). The Future of White Men and Other Diversity Dilemmas. Berkeley, CA: Conari Press. 36. Oosterwal, E. (n.d.). Addressing the Concerns of the White Man as Full Diversity Partners. Retrieved from http://www.geocities.com/oosterwal/works/whitediversity.html

37. Katznelson, I. (2005). When Affirmative Action Was White. New York, NY: W.W. Norton & Company.

Managing Workplace Diversity | Chapter Four: Understanding the White Male Culture 121

38. Henry, W., III. (1990, April 9). Beyond the Melting Pot. Time.

39. Dunn, J. (2004). The Glories of Ireland. Retrieved from http://www.gutenberg.org/files/12111/12111-8.txt

40. Ibid.

41. Ibid.

42. Nyland, C., Dimand, R. W. (2003). The Status of Women in Classical Economic Thought. Vermont: Edward Elgar Publishing.

43. Ibid.

44. Ibid.

45. Goodbody, R. (1996). Transactions of the Central Relief Committee of the Society of Friends during the Famine in Ireland. Dublin: Edmund Burke Publisher, 1852.

46. Dunn, J. (2004). The Glories of Ireland. Retrieved from http://www.gutenberg.org/files/12111/12111-8.txt

47. Dooley, B. (1998). Black and Green. The Fight for Civil Rights in Northern Ireland and Black

America. Pluto Press: London, 1998.

48. Ibid.

49. Ibid.

50. Hodges, G. R. (1998). Slavery, Freedom & Culture Among Early American Workers. New York: M.E. Sharpe.

51. Ebel, K. E. (2003, February 24). WWII Violations of German American Civil Liberties by the US Government. Retrieved from: http://www.ams.org/bookpages/hmath-34/PioneeringWomen2.pdf

52. Ibid.

53. German American Internee Coalition. Retrieved from http://www.gaic.info/history.html

54. Ibid.

55. Ibid.

56. Earle, S. M. (2000, January 23). Germans, too, were imprisoned in WWII. Concord Monitor. Retrieved from http://www.foitimes.com/internment/Ebelcm.htm

57. U.S. Congressional Bibliographies. (n.d.). Retrieved from http://www.lib.ncsu.edu/congbibs/house/106hdgst1.html

58. 106th Congress. PUBLIC LAW 106–451—NOV. 7, 2000 114 STAT. 1947 Public Law 106–451

59. Ibid.

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 122

Chapter Five: Understanding Women and Work

Equality is difficult, but superiority is painful.

Serere proverb

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 123

UNDERSTANDING WOMEN & WORK

Chapter Objectives

After reading this chapter, you should be able to:

 define what some refer to as “women’s work.”

 identify how women’s work changed after industrialization.

 discuss women and physically demanding jobs.

 describe stereotypes that plague various cultures of women.

 understand the difference between the glass and concrete

ceiling.

 argue equal pay issues.

Chapter Five

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 124

What would the world be like without women? Based upon the theory of procreation,

the world and its population as we know it would be extinct. But, is procreation the

only type of work women are good for? This brings us to the topic of women’s

work—or is there such a thing? In addressing women as a diverse entity in the

workplace it is essential that we address this topic of “women’s work.”

In order for there to be women’s work there must also be men’s work. But, when we

go back to the days when people bartered for a living and everyone worked at

home there wasn’t this designation. Everyone worked the farm, did chores, cared

for the family and participated in a skill or craft that provided a living for the

family. Women chopped wood, worked in the fields, brought kids into the world

and then went back to working. Everyone was paid equally by bartering for

what the family needed, as there was no one “breadwinner.” Yet, somehow

working at home meaning domestic work, family maintenance, the reproduction and

socialization of children became “women’s work.” This work typically earns no

pay whereas working outside the home, a “man’s job” earns pay.

Industrialization Changes Women’s Participation in the Workforce This term “women’s work” was quite common prior to the Industrial Revolution as

the free American born women performed their work tasks in the home and rarely

worked outside the home. In pre-industrial America, women and girls not only

performed much of the labor necessary for family survival but participated in the

household manufacture of yarn, cloth, candles, and food. But, this simple definition

of work life soon ended as the industrial revolution transformed many women’s

lives. By 1790, the availability of water-powered machinery such as spinning

frames and carding machines enabled businessmen to substitute power tools for

women’s hand labor in the manufacture of cloth.1 In December of 1790, the first

water-powered spinning mill opened its doors in Pawtucket, Rhode Island.2 By 1813, 175 other cotton and wool spinning mills, employing entire families,

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 125

punctuated the river rich New England landscape.3 This was the beginning of

women working in factories.

Until the immigration wave of the 1840s many of the female factory workers were single, native-born Caucasian women recruited from middle-class

farms.4 During this time, many of these women worked over seventy hours a

week at substandard wages.

As more women were recruited to work in the factories, the women’s experiences as factory workers varied according to their ethnicity, race, and class, and differed from those of men. An occupational hierarchy among women prevailed in which Yankee women enjoyed the greatest access to the best-paying women’s jobs; daughters of immigrants concentrated in semiskilled positions; and immigrant women worked in the least skilled, most poorly paid occupations. As a rule, free African American women were excluded from factory employment and

were kept mainly as poorly paid domestic workers.5

Rigid gender-based occupational segregation ensured that even the

highest-paid, most senior female factory worker could expect to receive less than a man employed in the same establishment. Furthermore, by the 1840s women represented 50 percent of factory workers in the shoe and textile industries but even with these numbers they rarely worked alongside men; instead, they held jobs whose low wages affirmed the belief that women’s work was less skilled than

men’s and less important to family survival.6

Most women holding factory jobs in the first decades of industrialization

were single and could therefore participate as factory labor. Immigrant and working-class wives and mothers were more likely to participate in the wage- based labor market as outworkers. In New York City, the foremost manufacturing center of the antebellum period, outwork was the dominant form of female

employment and it was also one of the most exploitive.7

Outwork enabled women confined to their homes to contribute to the

family economy while still performing tasks as wives and mothers. But merchants

took advantage of the women’s limited mobility and bargaining power by

withholding and cutting wages. Already doubly burdened by society’s expectations

of them as wives and wage earners, female outworkers coped with their

precarious financial status by accepting more contracted jobs to make ends meet.

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 126

Although upper- and middle-class white women were typically spared the long hours and low wages that characterized both factory labor and outwork, they were nevertheless forced to contend with the ideological devaluation of housework

that industrialization spawned.8 As “real” labor became more closely identified with

work that had a concrete market value, women lost out.

Childbearing, child rearing, cooking, cleaning, and other traditionally female

tasks, whether performed by elite women, working-class women, or a growing

number of domestic servants, were demeaned. The household, increasingly

perceived in opposition to a male-dominated market as a feminized space, came to

be viewed as a site of leisure and consumption rather than labor and production.

This left women’s work out as a variable to be considered when determining the

pay associated with these types of duties.

The Economic System & Women’s Work Would you believe that our economic system in the U.S. (capitalism) has set the

tone for the wage-labor system (pay vs. no pay) used for men and women?

Capitalism operates as a system where prices and wages are often set by demand

and supply, thus making certain items valuable and other’s not so valuable which is

determined by the desired demand for the item and the price paid for it. For

example, we value a Mercedes more than a Pontiac not just because the Mercedes is

a good car but also because it is pricey and that often denotes value. So when we

put women’s work into this context, we find that women’s work is not valuable since

there is no set price paid for it. Meaning women aren’t paid for their work so it must

not be valuable.

Whether you buy this argument or not, it is true that women’s work

continues to be seen by some people as natural functions, instinctive and of little

importance when compared with men’s work. This downgrading of what is known to

many as women’s work has been the cause of many myths surrounding women and

their value to the workplace.

Up until World War II, most White married women living with their husbands

worked outside their homes only if they were extremely poor or if a hardship was

experienced, such as the husband was unable to pay the bills or unable to work.9 If

this occurred the family was shamed and this often negatively affected the man’s

self-esteem because he was unable to fill this societal expectation.

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But, does the above example prove that women were unable to work or do

the same job as men in the workplace or was it that they were expected not to?

Trust me, there is a difference. If we knew more about women’s history we would

know that being able to do a job is more a factor of an individual’s personality,

skills, heredity, learning ability, etc… than just a factor of one’s gender. For every

job that a man can do you will find a woman that is capable of doing that same

job.

Women and physically demanding jobs

If you look at the physical challenges as it relates to male and female

Firefighters, they often don't have to meet the same standards: while men must

be able to bench-press 200 lbs., women are asked only to bench-press 150.10

Does this make it obvious that men are stronger than women and women therefore can’t cut it when it comes to a physically demanding job?

Karen Messing has a book entitled One-Eyed Science (1998) which deals

with occupational health. Some of the ideas she presents in this book can help

explain why differential strength requirements exist for male and female workers

in such jobs as firefighting--though the argument has also been raised for

construction work, police work, certain areas of the military, and other

traditionally male occupations.

According to her chapter "Are Women Biologically fit for Jobs? Are Jobs Fit for Women?" (Ch 3) she indicates that tests of this sort are based on average

abilities.11 Of course, some women will be able to lift the same heavy weight that

some men will not be able to lift and vice-versa. What may make a difference in a woman's ability to lift the object is how she is being told to lift it.

If workers are told that there is one appropriate way to lift an object (like

a person in a fire), and that lifting procedure was developed using men who were the traditional workers in that field, then the procedure will most likely make the

most of men's upper body strength.12 What Messing and her colleagues found was that if women are allowed to develop their own techniques to lift heavy objects, then they will most likely shift the burden toward their lower-body

strength and perform the task successfully; women will use their hips.13

For instance, when women hold babies for long periods of time - they

balance the baby on their hips. This is a practical solution to the problem of

holding and/or lifting heavy objects whether these objects are babies or adults

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 128

caught in a fire. When given some freedom to structure how women will perform certain tasks on the job, women are much more likely to be able to perform on

par with men than when women are told "this is how it needs to be done."14 The argument Messing makes is that jobs traditionally held by men (such as firefighting)

developed tests (such as strength tests) specifically with men's bodies in mind.15

In studying the history of various cultures, we find several examples of

different ethnic groups that prove that women were valued or given the work

responsibilities of men. There were also times in history where little distinction was

given to the work for men vs. women. During the enslavement of Blacks, was it only

the men that worked the fields from sunrise to sunset? No, the price of slaves

was often based upon how healthy and stocky they were—men or women. The

women worked in the field right along with the men and they sometimes did this

with their babies on their back. These enslaved women also were beaten just like the

men and put back in the field to carry on as their male counterparts.

Furthermore, in Messing’s book she uses an example of a baker - also a

traditional male job. The baker must carry sacks of sugar which could be of any

weight – the decision to make sacks of sugar 40 pounds each instead of 20

pounds each is a political decision which takes for granted the strength of the

"average" (male) baker who will be required to lift the bag.15 But such sacks of

sugar could just as easily have been made 20 pounds apiece. Even though some

women could likely lift the 40 lb. bag of sugar if she is allowed to develop a

technique suited to her own body.

Messing's main point is that jobs are adaptable; they have usually been

adapted to men since they were the traditional workers in those positions. When

women come along and ask that the job be adapted to their average capabilities,

however, this strikes people as being unfair, as somehow lowering the standards of

the job, or as admitting that women are not as capable as men, or in creating

"double standards". In fact, the job itself, the techniques, and the equipment used

were designed to "fit" with men's average capabilities (they were and many still

are – male standards) and so are biased in favor of male workers. Again, this is not

to say that some women will not be able to perform the job, but too often the

equipment and techniques used in a particular job are not suited to the average

woman. Then this a rgumen t is used to justify the notion that the average

woman is not suited for the job. However, Messing suggests we think of it

differently, "Fitness for a job must be considered as an interaction between

individuals (with all their possibilities for change) and a plastic, adaptable work environment.”16 As long as the job gets done does it matter if you carry two 20

pound bags or one 40 pound bag?

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 129

In studying Native Americans, we will find many tribes not only shared the

work between men and women (even when it was physically demanding) but

many gave women power over the family and the tribes. If only the pilgrims could

have learned more than just to survive from the Native Americans we would not

have had to fight for rights for women. Rights that already existed in many of the

tribes structure. If we go back and revisit the Thanksgiving Dinner that occurred

at Plymouth Rock we will find that the Puritan women stood and waited as

expected as there men were seated and ate whereas the Native American women

ate right alongside their men because they were considered equal and were

valued. Unfortunately, this country was founded not on the Native American’s

values but on the early settlers who believed women were second class citizens.

In addition, numerous rationalizations have been used by employees for

not employing women in certain fields or for not paying women as much as men.

Many women were and still are excluded from skilled jobs (opportunities to learn

trades). They were and are often forced to accept low wages and poor working

conditions. Basically, in prior times when there was enough men to meet the

demands of the labor force the women who were free to work for wages could be

treated with less favor.

Stereotypes of Women

The above treatment of women in the workplace is not just attributed to the

culture that the pilgrims brought with them to start the new world but is also a

result of stereotypes and sexism. Sexism results in the process of assigning life

roles according to gender, which is passed down from one generation to the next.

Instead of these stereotypes about women being unlearned they continue to

be learned.17 Sexism is conditioning that can start very early in a female’s life.

But, even worse than this are the stereotypes that follow many women

throughout their adult years. These stereotypes interact closely with racial and

class stereotypes and they tend to form many inaccurate representations of

women in the media.

For example, the “Jewish American Princess” concept dominated the film

Clueless (1995) and is still a stereotype used in film today. Bravo television

station created a reality show in 2013 by this title of Jewish American Princess.

Shoshanna Shapiro was seemingly portrayed as a Jewish American Princess on

the HBO show “Girls.” From Shoshanna’s perfectly coiffed hair to a pink Juicy

Couture tracksuit to her admission that her parents are paying $2,100 a month

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 130

for her Nolita apartment, this is in line with this stereotype that Jewish girls are

materialistic, pampered, and narcissistic, as a result of an upper-class privileged

upbringing. This stereotype is seen as negative because rather than show Jewish

women as strong, independent, and wise it is showing them as overly dependent,

spoiled and concerned only with finding a rich husband.

Black and Latina women often fill the roles of domestics, as in films such as

Forrest Gump (1994) and The First Wives Club (1996) even today, mammy

depictions are still shown in modern films such as The Help (2011), Big Momma’s

House (2000) and the current television show the Have and Have Nots a Tyler Perry

film on OWN channel shows both a Black woman and Latina as mammy roles. In

some rap music, the stereotype of the Black woman as emasculating and

manipulative is central to the message. Even though, as you watch the Miss America

pageant you won’t find the women gyrating across the stage (as in the rap videos)

but is it any less demeaning to have women parading around in high heels and

two piece bikinis for the title of Miss or Mrs. America?

Lesbians have had to watch as the pendulum of popular culture swings

from the stereotype of man hating and masculine, to chic and fashionable, going

from one extreme to another. Stereotypes have been used both to define women

and to control them. They limit the possibilities women envision for themselves

and therefore damage women’s self-esteem and deprive society of a woman’s

potential.

The following have been some stereotypes that refer to women in our

society. Many of these are sexual stereotypes of women that are currently in

operation and were formed in the past century under racist and classist ideologies.

Read below and see if you recognize any of the images that have been placed on

women.

Anglo-American Stereotype

Anglo-American women of the upper and middle classes, as we have already

discussed, were generally confined to the following roles: wife, mother, and one not

discussed— also as a mistress. This class of woman was considered to be the White

man’s ideal companion and thus the mother of his children. The White woman was

considered to be the “true woman.” 18 As the true woman she was often expected

to have the following four virtues: piety, purity, submissiveness, and domesticity.

The external physical signs of true womanhood were delicacy, softness, and

weakness.

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This true woman was placed on a pedestal especially during the antebellum and

post-Civil War South periods. This true woman was to be protected by White

men.19 We will later read of laws that were imparted to not just protect White

women but to protect them from the evils of interracial relationships. But, what

we must remember is that this true woman image did not often extend itself to

the working-class poor White woman. The working class White woman while her

image was tainted; she still was not viewed as negatively as a woman of color.

Native American Stereotype

Native American women have been stereotyped as strong, spiritual “earth

mothers.” During the period where the pilgrims took over the land as well as

control of the Native people, the Native woman was not seen as a threat. She still

is not often seen as a threat and therefore has not been subjected to some

of the more rigorous stereotyping that other women have seen in recent years.

In fact, she along with the males of her ethnicity has been deemed invisible and

really not an important entity in this society.20

However, this has not always been the case. During the period of

colonization and the westward expansion of the United States, two dominant stereotypes of Native women existed. The first was a variant of the mammy stereotype who was loyal and trustworthy which made them useful to White men

of power.21 The second stereotype was as a “squaw”, in which they were just seen as servants to men--be it sexual servitude or domestic; they were also seen as maintaining the Natives’ culture while their men hunted and acted as

warriors.22

Asian American Stereotype

Asian women of all nationalities are most often stereotyped as quiet, delicate and submissive, especially to male desire. The two most common sexual stereotypes

are as a geisha or mail order bride.27 While there have been instances in past

history that used some Asian women as mail order brides, it is not a characteristic that is attributable to many Asian women. The sexual stereotype that prevails around Asian women is one where they lack aggressive behaviors appealing to the

weak characteristic that the “true” woman was to exhibit.28 According to the

stereotypes of submissiveness and weakness, Asian women make ideal wives because they make few demands, never complain and exist only to serve. These stereotypes limit the roles and opportunities for Asian women and are as controlling as the role of weakness for Anglo women and the loud “ghetto”

welfare mother for Black women.

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African American Stereotype

In the nineteenth century, enslaved women of African descent were expected to be physically strong—able to bear fatigue and reproduce “property” for the White

master. 23 African American women became the very image that the “true” woman

was not.24 She was often viewed as promiscuous and overtly sexual and after

emancipation, the stereotype of the strong, Black woman turned into the controlling

image of the mammy—who was a faithful servant to the affluent White family.25

Often in the workplace, Black women have complained of being treated like a mammy where she is expected to appear warm and nurturing at all times.

But, if not nurturing and warm then she can be construed to be “the angry

black woman.” The Sapphire Caricature portrays black women as rude, loud,

malicious, stubborn, and overbearing. This is the Angry Black Woman (ABW)

popularized in the cinema and on television. The Sapphire Caricature is a harsh

portrayal of African American women, but it is more than that; it is a social control

mechanism that is employed to punish black women who violate the societal norms

that encourage them to be passive, servile, non-threatening, and unseen.

Other images exist such as matriarch and welfare mother. Where the welfare

mother is characterized as having a lot of children and this concept goes back to the

breeder role that was expected of Black women during slavery.26 This same welfare

mother with all of her children produced out of wedlock is also categorized as a

bad mother who is content to sit around and live off the government. This

unfortunately is a not just a stereotype but a harmful myth as the largest beneficiary

is White Americans. The fact is, more Whites receive aid than blacks or Hispanics.

Two out of three welfare recipients are children, not adults. And contrary to the

stereotype of families forever dependent, nearly three out of four women receiving

aid get off welfare within two years. Many of the Whites on welfare are daughters

and nieces of middle-class, suburban families who end up on welfare because of a

divorce or an abusive partner.

The last stereotype for Black women as jezebel is another way to view black

women as overly sexual. The belief that Blacks are sexually lewd predates the

institution of slavery in America. European travelers to some countries in Africa

found scantily clad natives. This semi nudity was misinterpreted as lewdness. White

Europeans, locked into the racial ethnocentrism of the 17th century, saw African

polygamy and tribal dances as proof of the African's uncontrolled sexual lust.

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 133

Historians say that these Europeans were fascinated by African sexuality.

William Bosman in his writings described the Black women on the coast of Guinea

as "fiery" and "warm" and "so much hotter than the men." William Smith also

wrote and described African women as "hot constitution'd Ladies" who "are

continually contriving stratagems how to gain a lover." The genesis of anti-Black

sexual arch types emerged from the writings of these and other Europeans;

stating basically the Black woman, as the Jezebel whore due to their interpretation

of only what they saw but not what they knew about these African cultures.

Bottomline, the common theme of all these stereotypes revolves around

the issues of race, gender and class oppression. Making African American woman

much more susceptible to more stereotypes.

Latina/Hispanic American Stereotype

Oftentimes we find some overlap in these stereotypes as they apply to the various women discussed. The mammy stereotype is one not just used for Black women

but also for the Latina as well.29 Not only is she viewed as a domestic help to the white family but has also often been stereotyped to lack intelligence due to the

incorrect English spoken.30 By the 1980s, Latinos increasingly replaced blacks as Hollywood’s domestics. The 1987 TV show “I Married Dora” was even about a man who married his Latina housekeeper to prevent her from being deported. Even megastar Jennifer Lopez played a housekeeper in 2002’s “Maid in Manhattan.” Latinas are also seen as sexually aggressive in response to the cultural stereotype of machismo and sexually repressive. Latino women are commonly typecast as sexpots. Rita Hayworth, Raquel Welch and Carmen Miranda are some of the Latinas in early Hollywood who capitalized on their sexy image. More recently, Eva Longoria played a conniving Latina homemaker who used her looks to advance her agenda in “Desperate Housewives,” and Sofia Vergara continues to play the role of Gloria Delgado-Pritchett on “Modern Family,” which many prominent Latinas argue not only fuels the stereotype that Hispanic women are sexy but also loud, crazy and spicy despite being strict followers of Roman

Catholicism.31 There are current day myths and stereotypes that plague the Latina, such as the image of a barefoot Latino woman running across the U.S.-Mexico border holding on to a rounded belly that houses her soon-to-be-born child is an immigration myth. The United States is known for being a nation of immigrants, but whites and blacks are largely not perceived as being newcomers to America. In contrast, Asians and Latinos routinely field questions about where they're "really from." The people who ask such questions, overlook that Hispanics have

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lived in the U.S. for generations, even longer than many Anglo families.

Now after reading the above I ask you, do you think these stereotypes

influence the way women are seen in the workplace? I f the on ly image of

certa in women tha t you see a re those port rayed on te lev i s i on does

i t i n f l uence what you th ink about those women —part i cu lar l y women

outs ide your cu l ture who you have no d i rect knowledge o f? Does the

stereotypes contribute to the sexual harassment of women in the workplace? Do

they impact the advancement of women in the workplace? Well, if you aren’t yet

convinced that there may be a correlation between our view of women (which is

influenced by many factors including movie portrayal) and their equality in the

workplace then read on to see if any of the following myths grab your attention.

Myths vs. Facts

MYTH ONE Women are only best at being homemakers.

FACT ONE Throughout history when given an opportunity women have participated successfully in both the workplace and as homemakers.

MYTH TWO Women are too emotional to be good managers.

FACT TWO Women and men may have learned different approaches to dealing

with emotions. Even though a woman’s ways of expressing emotions are different, women and men—both express them.

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MYTH THREE Women have a low commitment to the world of work.

FACT THREE Studies show that men job hop more than women.32 The perceived

lack of commitment may be due to the fact that disproportionately

more women than men are in dead end jobs.

MYTH FOUR Women lack education and work experience.

FACT FOUR As a whole, female employees possess more education than males, their major problem is getting promotions.33

MYTH FIVE Women are not interested in certain phases of business.

FACT FIVE This may be partly true but only because women have been socialized different than men and therefore lack this type of

business exposure.

MYTH SIX Women are poor economic risks because they are frequently sick and quit work when they have children.

FACT SIX There is no statistically significant difference in the absenteeism of

men and of women employees.34 Some women who leave the workforce to have children re-enter when the children reach school age but many mothers take just a brief leave and return after several weeks.

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MYTH SEVEN Women have equality in the workplace.

FACT SEVEN Women have made substantial strides in the workplace, in large part due to Affirmative Action.35 But, there is still a glass ceiling.

Now that we’ve addressed the above myths, it is necessary to review some

other issues that significantly impact women in the workplace. One such issue is the

glass and concrete ceiling that women face.

Glass Ceiling* *The statistics found in this section is courtesy of The Business and Professional Women’s Foundation

(2005), “101 facts on the status of workingwomen.” 36

The “glass ceiling” is a commonly used term today that implies that while many

women can see the next step up the hierarchy of management, there is a

ceiling/barrier preventing them from getting there. This is based on the fact

that White males still hold over 90% of all top management positions. Only 6 of

the Fortune 500’s CEOs were women in 2002. There were 2 in 1995 and only 11 in

the Fortune 1000 in 2002. Only 3 of the Fortune 500’s CEOs are African

American. Among all Fortune 500 Companies, 393 have no women among their top

5 executives.

Women still comprise less than 5% of firefighters, less than 10% of state and

local police officers, less than 3 % of construction workers, less than 15% of college

presidents, and less than 10% of the senior-level jobs in major companies. In

private industry, white men comprise 65% of officials and managers, with white

women holding 24.8 %, men of color 6.5% and women of color 3.8% of these

positions.

In trying to think of a rational reason for women to be so poorly represented

in these male dominated fields your thought may be that women don’t have

these jobs because they don’t want them. Sorry, but while this sounds good it is just

not the case. Many studies show that women have been traditionally denied access

to nontraditional jobs despite their qualifications.

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The question then becomes: Why in this century do we still have these

types of problems? Well I will offer you one possible explanation—leading

psychologists would tell you that what we think about people, we often act out so

if women are not perceived as “able” to do certain types of jobs then don’t you

think this mindset will impact their employment in these fields? Since what we

think of people often turns into how we act against them, having stereotypes and

myths can prove to be very damaging as it relates to the progression of women in

the workplace.

Another study was published that took this concept of the glass ceiling a

bit further. The study revealed that the difficult but breakable glass ceiling really

refers to the experience of White women in top management but there is another

ceiling that women of color must break through—the concrete ceiling.

Women of Color and the Concrete Ceiling* *The information in this section is an excerpt reprinted with permission from Catalyst Women of Color

Report: A ‘Concrete Ceiling’ Barring Their Advancement in Corporate America. (July 1999). 37

In July 1999, the Catalyst Women of Color Report states that there is a “concrete

ceiling” was barring women of color from advancement in Corporate America.

Women of Color is a three year study that has been the largest and most

comprehensive examination of African American, Asian American and Hispanic

women managers in professional and managerial positions in the U.S. The study

is based on a survey of 1735 women of color, 300 in-depth interviews and a one-

year study of 15 major companies.

“The metaphor of a concrete ceiling stands in sharp contrast to that of the

glass ceiling. Not only is the concrete ceiling reported to be more difficult to

penetrate, women of color say they cannot see through it to glimpse the corner

office,” says Catalyst President Sheila Wellington. “This study is ground breaking.

It adds facts and hard data to the anecdotal information that has dominated the

discussion of women of color in the workplace thus far.” The data reveals that of

those companies that do have diversity programs, the diversity initiatives are not

as effective as they could be or were intended to be for women of color. Seventy

five percent of the women surveyed are aware of training in their corporation

to address race and gender issues, but only 22 percent say their managers

receive adequate training in managing a diverse workforce. More than half (53

percent) of the women feel their companies’ diversity programs are ineffective in

dealing with issues of subtle racism, 26 per cent of the women say that career

development is an important part of their companies’ diversity programs, and

only 17 percent believe their managers are held accountable for advancing

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 138

women of their racial/ethnic group. And in evaluating their work environments, many

women, particularly African American women, cite pervasive stereotypes.

“People assume that all women and people of color benefit from diversity

initiatives,” said Katherine Giscombe, PhD, Catalyst’s project director for Women of

Color, “But this simply is not true. In fact, many women in our study feel that they

are overlooked in these programs. In order to make change for women of color,

companies must zero in on these women and tailor programs to fit their

particular needs. In this case, one size does not fit all.”

Breaking the Glass and Concrete Ceilings

While some companies, are making moves to penetrate these ceilings. There are

also things that females can do early in the educational process to prepare for

these obstacles.

According to Donna Lopiano, of the Women's Sports Foundation, “Much of what

women need to know to become successful entrepreneurs and businesswomen

within large organizations can be learned on the playing field. In many successful

women’s view—they feel every girl should learn team sports because many

corporations are modeled "exactly" after sports teams. One example of this is the

phrase “team player.” So, if you don't know how they work, if you don't know

that language, you are at a tremendous

disadvantage.38

Another glass/concrete breaker is when women learn to build professional

networks and relationships. One way this can be done is by finding a mentor.

Women in the workplace just like entrepreneurs need to carve a path. Within

large organizations women tend to spend so much time fighting for their project

to succeed that they rarely have time to come up for air. Yet networks and mentors

are essential for long-term success; they are also unbeatable sources of advice at

key moments. But, what if your company does not have a formal mentoring

program? Well, I say create your own mentoring relationship. How? Seek out an

experienced player (executive, manager, etc) who knows the rules of the game and

is willing with encouragement from you to coach you through the process.

But what else can help women transition into these higher powerful positions?

Money Smarts. It is necessary for women to have “money smarts” if they are to

break that ceiling. The notion that there needs to be tension between making

money and doing well is a false one that many boys are not usually burdened with,

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said Godfrey in Witness. He states that even Mother Teresa was a powerhouse

fundraiser, a fact not often recognized. Because she had people to feed, she

understood the power of money and how to use it to make social change.39

Actually, there is no “one” solution that can be offered to break the glass

or penetrate the concrete ceiling but with the rise of women as CEOs, board

directors and prominence in politics this illustrates the ceilings can be broken.

While the glass/concrete ceiling is a very serious issue impacting the promotion of

women in the workplace, there is yet another issue that seriously affects a

woman’s ability to be successful in the workplace. This is the issue of equal

pay, which can directly impact a women’s opportunity to financial gain.

Equal Pay Act

Since the early days of women working, they have often been paid substantially

less money for their skill level. Also, as more women participated in male

dominant jobs they have been paid less for doing the same work. You may think

that this is not an issue in the twenty-first century especially with the passing of

the Equal Pay Act of 1963.

But today, many years later, women still are paid less than men—even

when they do similar work and have similar education, skills and experience. In

2002, women were paid 78 cents for every dollar a man received and still has not

changed. That's $22 less to spend on groceries, housing, child care and other

expenses for every $100 worth of work women do.

Because women are paid less now, women have less to spend on their

families and less to save for their futures. And when women retire, they'll earn

smaller pensions than men. Half of all older women with income from a private

pension received less than $5,600 per year, compared with $10,340 per year for

older men. Sure, women have made progress, but not nearly enough and not fast

enough.40 In the years since the Equal Pay Act passed, the pay gap between

men and women has narrowed by less than half, from 41 cents per dollar to 22

cents. And most of the recent change is because men's real wages have been

falling, not because women's have risen. But even at this current rate of change,

it is estimated that women won’t achieve equal pay with men until the year 2050.

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Equal Pay Is an Issue for All Working Women

Over the past few decades, laws barring discrimination in education and

employment have helped give working women opportunities their mothers never

had. Today, women work in many different fields each requiring different skills and

experience paying different wages. But opening doors for working women has not

closed the door on pay discrimination. Equal pay is a problem for all working

women, just to cite a few statistics—based on 2003 data taken from 101

facts on working women41:

 For women lawyers, their median weekly earnings are nearly $373 less than

those of male attorneys, and for women administrative support and clericals, they

generally receive about $100 a week less than male administrative support and

clericals;

 For women doctors, their median earnings are nearly $679 less each week than men's—or 58.3 percent of what male doctors earn—and for the 95 percent of nurses

who are women they still earn $90 less each week than the 5 percent of nurses who

are men;

 For women professors, their median pay is more than $244 less each week than

men's, and for women elementary school teachers, they receive $86 less a week

than men teachers;

 For women food service supervisors, who are paid $60 less each week than men in

the same job, and for waitresses, whose weekly earnings are about $46 less than male waiters' earnings.

It's an Issue for Children and Families and for MEN, Too

Equal pay is not just a working woman's issue, it's a family issue. If we ended pay

discrimination against women, family incomes would rise.42 Working parents would have

more to spend on household needs and more to save for their children's education or their own

retirement security; working parents might be able to spend less time at work and more time

with their families, a change that many families would welcome.43

Ending pay discrimination would directly help men. When an employer ends discrimination by

raising pay for jobs traditionally done by women (teachers, for example), men in those jobs get

raises as well. If we had equal pay for work of equal value, the IWPR (Institute for Women's

Policy Research at h t t p : / / www. iwpr.org) estimates, women's pay would be 13 percent

higher and men's pay would go up 1 percent. Furthermore, the law bars employers from

lowering men's pay to correct discrimination against women.

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Women Get Paid Less Because Employers Still Discriminate in Several Ways

Jobs typically held by women pay less than jobs traditionally held by men even if

they require the same education, skills and responsibilities. For example, stock

and inventory clerks, who are mostly men, earn about $520 a week. General

office clerks, on the other hand, are mostly women and they earn only $474 a

week.

Women still do not have equal job opportunities. A newly hired woman

may get a lower paying assignment than a man starting work at the same time

for the same employer. That first job starts her career path and can lead to a

lifetime of lower pay.

Women still do not have an equal chance at promotions, training and

apprenticeships. Because all these opportunities affect pay, women don't move up

the earnings ladder as quickly as men do.

For instance in 2000, Ford Motor Company agreed to pay $3.8 million to

women and minority applicants who claimed they were denied jobs as entry-level

assemblers because of their gender and race. (Michigan Employment Law Letter,

2000)

In 2000, CBS Broadcasting Inc. agreed to pay $8 million to 200 female

technical workers who were discriminated against in salary, promotions and training, as well as harassed and retaliated against for complaining about discrimination. (EEOC, 2000)

In 2002, American Express Financial Advisors Inc. agreed to pay $31

million to settle a sex discrimination suit alleging that female professionals were

paid less and unfairly denied promotions. (Daily Labor Report, Bureau of National

Affairs, Feb. 22, 2002)

Discrimination Is Against the Law

An employer who pays women less than men or denies them job opportunities

just because they are women is guilty of sex discrimination. Two federal laws, an

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executive order and some state and local laws prohibit pay discrimination against

women. These cases can be brought to court as shown above and are often with an

appropriate level of evidence brought to justice.

 The Equal Pay Act: Under the Equal Pay Act, which covers most workplaces

states the following: it is unlawful to pay women less than men for work that is "substantially equal"—that is, almost identical unless the pay difference is based on seniority, experience or other legitimate factors.

 Title VII: Title VII of the Civil Rights Act of 1964, which covers employers with

15 or more workers, prohibits a range of discrimination, including paying

women less than men even when their jobs are different if the reason for

the pay difference is gender. Title VII also bars discrimination against women

in hiring, promotion, training, discipline and other job aspects and makes

sexual harassment against workers illegal.

 Executive Order 11246: A third measure, Executive Order 11246, is a long-

standing presidential directive (which has the effect of law) that applies the

protections of the Equal Pay Act and Title VII to companies that receive federal

contracts.

 State and Local Laws: Many states and communities have their own fair employment laws and agencies that enforce equal pay protections and other prohibitions against sex discrimination on the job. These laws are similar to and sometimes stronger than federal laws.

How Do We Fix Pay Discrimination?

The laws that bar pay discrimination include "remedies." Proving discrimination

can be hard and can take a long time. But women who win often get back pay,

new job opportunities and repayment of lawyer fees and other money they spent to

have their rights enforced.

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What Can You Do if You Believe Your Rights Have Been Violated?

(Source: EEOC Website found at http://www.eeoc.gov/charge/overview_charge_filing.html)

1. File a discrimination charge with a federal or state anti- discrimination

agency.

If you believe you have been denied a job, paid less, passed over for

promotions or discriminated against in other ways because you're a

woman, you can file a complaint with the EEOC office in your area.

Generally, you must file your complaint within 180 days of the

discriminatory action. You don't need a lawyer; the EEOC will help

you prepare the case and advise you of additional rights you may

have or steps you should take (including any requirements for filing

complaints with state agencies). To be connected with the EEOC

office in your area, call 1-800-669-4000. The EEOC also can give you

information about state or local fair employment agencies in your

area. You may also contact your state’s Civil Rights Commission.

2. If you belong to a union, talk to your shop steward.

The steward can give you advice about your rights and help you file a

grievance under the collective bargaining agreement. The steward

may also be able to help you file a complaint with the EEOC office in

your area.

So your question maybe: Why Sue the Company?

My answer is why not?

What else can you do when you have been discriminated against and the

company will not rectify it? These companies almost always have a chance to fix

the problem before it goes to court. It is this unwillingness that often prompts

many judges to make the company pay. This is the United States way to rectify

justice. Fighting for rights is not about greed, but about making companies do the

right thing. What will force a company’s hand? An individual employee, most often

not. A court that mandates proper treatment, of course. It is not easy to win a

case as the burden of proof falls on the plaintiff.

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What Else Can You (whether you are a man or woman) Do About Equal Pay?

 Support efforts to bring "pay equity" to your workplace. "Pay equity" means

paying equal wages for jobs of equal value to a company. You and your co-workers

(or your union) can encourage your employer to implement a pay equity policy,

including a job evaluation system that reviews and compares the education, skills

and experience needed to perform different jobs. Your employer then may adjust

pay rates so that jobs of equal value to the company are paid equally regardless of

who holds them. In addition, your union can include pay equity among its bargaining

demands. Unions have won hundreds of millions of dollars for women and men by

bargaining for pay equity.

 Support new federal and state laws designed to strengthen protections

against pay discrimination and bring pay equity to the workplace. Organize

your friends and co-workers to urge your U.S. senators and House members to vote

for the Fair Pay Act or other proposals that may be introduced in Congress to require

employers to end pay discrimination against women. And push your state legislature

to enact similar pay equity protections. In 2003, 23 states introduced 50 bills

regarding equal pay.

 If you work for a state or city government, find out whether efforts have

been made to end pay bias against public employees. Many have. If your

state or city hasn't taken action to end pay bias against its own employees, tell your state and local officials that you want your tax dollars to go to equal pay for working

women!

These issues of the glass/concrete ceiling and unequal pay can be

discouraging—but women have continued to persevere forward and beat the odds.

Women not only have fought for equal rights in the workplace but have fully

participated in making this country great.

In many countries, you will even find that women have held the highest

position of the land proving to be powerful leaders for their countries. But rather

than I go on, how about I ask you to name 15 significant women who have

contributed greatly to their countries well-being. Can you?

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Well, like many people I would assume you probably had a hard time

rattling off names unless they were of athletes or entertainers. But if significant

women in other fields exist, why aren’t we taught about their contributions?

If you were taught, at what point in your education did you learn these

things. Many people educated in the United States would answer college. Yet, isn’t

it important for all people to learn about the contributions of both men and

women as they grow into adulthood?

Even if a few women names have been thrown out there how often has

this information been repeated in your educational process? Remember, learning

is repetition. For learning to take place a permanent change or knowledge must

be gained and remembered. That is why we often learn over and over again about

this country’s forefathers. I would ask you to name five men who are or were

presidents/leaders of countries? Could you do it? Sure. What about five women

presidents/leaders of various countries?

The political contributions of men have been a concentrated area of

learning for many while the significant contributions of women have not seen

the same platform. Throughout history, women were excluded both by law and

often by custom from active participation in the affairs of the state. But, does this

mean that women have not been represented in the political arena?

In the beginning of the 20th century women around the world demanded

the right to vote. It has taken nearly 100 years, but women have achieved

political rights in nearly every country of the world. The fight for these political

rights as well as the leadership that women have exhibited is enough to be noted

in history books.

But women’s contributions often are not included in history books; I bet

you could name 10 significant Caucasian men who contributed to history, but can

you can you name 10 women? Even if you can’t name the 10 men, I would bet if

you were educated in your early years in the U.S., you were taught about

significant men in history. While not knowing women’s history (assuming that you

don’t) is no reason to feel incompetent and respond on the defense. I say don’t

GET ON THE DEFENSE because history is written by the victors. Women were not

the victors and therefore in many cases were left out of the history books. But

thisby no means indicates that women were insignificant, weak or contributed

nothing to their societies.

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Political Dignitaries* *Source: The information found in this section is courtesy of Wikipedia: The Free

Encyclopedia found at http://en.wikipedia.org/

Let me share with you a few stories of women who have excelled in the political

field despite the unseemingly odds and the incredible risks to their lives. There are so

many women in U.S history and World history that I could discuss, but I will limit

the discussion that follows to a few of the most respected women world

leaders.

ELLEN JOHNSON-SIRLEAF OF LIBERIA Born in 1938, Ellen Johnson-Sirleaf a widowed mother-of-four in 2006, was sworn in

as Liberia's president, making her Africa's first elected female leader. Mrs.

Johnson-Sirleaf becomes Liberia's first elected head of state since the end of the war

in 2003. The 67-year-old grandmother won 59% of the vote in a November run-off

election, beating Liberian football star George Weah. A former World Bank

economist and veteran politician, Mrs. Johnson-Sirleaf is nicknamed the Iron Lady

but has promised to show a new, softer side as president. Mrs. Johnson-Sirleaf

drew much of her support from women voters, and from Liberia's small educated

elite. She faces the twin challenges of trying to rebuild the country and of fostering

reconciliation. One of her priorities is to reintegrate into society former child soldiers.

She has declared a "zero tolerance" of corruption. Mrs. Johnson- Sirleaf said her

top challenge is to maintain peace, law and order after 14 years of civil war.

INDIRA GANDHI OF INDIA Indira Nehru was born in Allahabad, India in 1917. During her early years she

organized a Monkey Brigade, attended Somerville College at Oxford University,

joined the National Congress Party and was eventually jailed by the British. In 1947,

Indira’s father became prime minister. In 1959, she was elected president of the

National Congress Party then that next year her husband passes away. After this,

Indira resigns her post with the party to take the place of her husband who had

assisted her father. In 1964, Indira Gandhi’s father dies and she gets appointed

minister of information. In 1966, she was appointed as interim prime minister

then five years later she was elected prime minister. Indira served two

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separate terms as prime minister of India helping to lead her country to a premier

position among the developing countries of the world.

QUEEN HATSHEPSUT OF EGYPT Born in the 15th century B.C., Hatshepshut was the daughter of Tuthmose I and

Aahmes, both of royal lineages. She was the favorite of their three children. When

her two brothers died she was in the unique position to gain the throne upon the

death of her father. To have a female pharaoh was unprecedented. As a favorite

daughter of a popular pharaoh, and as a charismatic and beautiful Black (as

defined today) woman in her own right, she was able to command enough of a

following to actually take control as pharaoh before the reign was to be given to

her nephew. She ruled for about 15 years during the New Kingdom, 18th Dynasty,

until her death in 1458 BC.

She left behind more monuments and works of art than any Egyptian

queen to come. Even though Hatshepsut’s name was erased from many images

and from her country’s ruling timeline, historians have proven that she

accomplished what no women had before her. She successfully ruled the most

powerful, advanced civilization in the world. Even if there were some who

resented her success, her success stands for all time.

BENAZIR BHUTTO OF PAKISTAN She was born Benazir Bhutto in Karachi, Pakistan in 1953. Bhutto’s father,

Zulfikar Ali Bhutto was elected prime minister a few years after she entered

Radcliffe. After her Radcliffe graduation, she attended and graduated from Oxford

University. After this, she returned to Pakistan in 1977. During this same year, a

military coup ousts her father and she herself was jailed numerous times. Her

father was hung in 1979 and in 1984 she returned to England. In 1987, she

married and then a year later she not only gave birth to her first son but also was

elected prime minister. In 1993, she was reelected for a second term as prime

minister. Both of these times, she was forced out of office, before the end of her

terms.

WILMA MANKILLER OF THE CHEROKEE NATION Wilma Mankiller was born in Tahlequah, Oklahoma in 1945. In 1957, the Mankiller

family moved to San Francisco where she met and married her husband and

birthed two daughters. In 1969, Wilma assisted in the Alactraz takeover protest.

In 1975, she divorced her husband and then moved back to Oklahoma. In 1977,

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she took her first job for the Cherokee Nation. She continued to develop and

implement community projects on the Nations behalf. In 1983, she was appointed

Interim Deputy Chief then elected Deputy Chief. In 1985, she was elected as

principal chief, the first woman to hold this position for the Cherokee Nation. In

1986, she remarried and then the next year was re-elected to a second term as

principal chief. She finally retired as principal chief in 1995.

GOLDA MEIR OF ISRAEL Born as Golda Mabovitch in Kiev, Russia in 1898, Golda migrated to Milwaukee,

Wisconsin as a small child. There she lived out her youth. Many of her adult years

were spent in Palestine where she helped to smuggle Jewish refugees as well as

start her political career. In 1949 when Golda’s sons were five and three, Golda

Meir served as Israel’s first minister of labor till 1956 when she then began to

serve as Israel’s foreign minister. In 1969, she was elected as Israel’s fourth

prime minister. She saw this as an opportunity to have her dream of a new

homeland for the Jewish people come true. But she knew the establishment of the

state was only the beginning of a long struggle for peace with its Arab neighbors.

MARGARET THATCHER OF BRITAIN Born Margaret Hilda Roberts in Grantham, England in the 1925 she attended

Somerville College at Oxford. After graduation Margaret ran for a member of

parliament for Dartford. In 1953 she gave birth to twins as well as began her law

practice. In 1959, she was elected as a Member of Parliament for Finchley. After

having several leadership positions for her party and country, Margaret became

prime minister of Britain from 1979 till 1990. She was the first woman to head a

major Western country. She was also the longest serving British prime minister in

the 20th century.

VIOLETA CHAMORRO OF NICARAGUA Violeta Barrios born in Rivas, Nicaragua in 1929 played a significant leadership role

in her country as she helped to rid Nicaragua of two repressive regimes. She served

as her country’s first democratically elected president form 1990 to 1996. She had

previously taken over the paper, La Prensa, after her husband who was the

publisher was assassinated. His assassination had to do with opposition of the

Somoza government. However, his untimely death did not prevent Violeta from

continuing opposition and in 1979 Somoza fled the country. In 1986 prior to being

elected president, Sandinista government shuts down La Prensa.

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CORAZON AQUINO OF THE PHILIPPINES Born Maria Corazon Cojuangco in Tarlac Province of the Philipines in 1933. She

attended both high school and college in the United States. In 1954, she married

Benigno S. (Ninoy) Aquino, Jr. who was imprisoned 18 years later when martial

law was declared. In 1978, Corazon spoke out for her jailed husband. In 1983,

her husband was assassinated at the Manilla Airport. The following year, Corazon

urged people to vote despite corruption of the government. In 1986, she became

President of the Republic of the Philippines restoring democracy to her country

after helping to oust dictator Ferdinand Marcos. Her presidency lasted till 1992.

Concluding Thoughts

The political contributions of women are only one area in which women have

excelled despite the odds and women continue to excel in all areas of life and the

workplace.

End of Chapter Questions

1. Why was there a change for women and work after industrialization?

2. What makes women able to do physically demanding jobs?

3. Define glass ceiling and concrete ceiling.

4. Why should men support equal pay for women?

5. Why are stereotypes of women dangerous in the workplace and what stereotypes have you noticed in the media or in the workplace?

6. According to the chapter, what can women do to break the glass or concrete ceiling?

7. Name two things the chapter states that either a woman or man can do to help with equal pay?

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 150

Internet Exercise

Using the Internet going to the following website, http://www.nwlc.org/our- issues/employment/equal-pay-and-the-wage-gap and read one of the articles on the topic

if this site is not working ogo to www.google.com and type: unequal pay for women to

find an article on equal pay. Now state the title of the article you chose and summarize

what the article says in two paragraphs also indicate if you agree or disagree with the

article’s viewpoint.

End of Chapter Exercise

Take the Women’s History Quiz

Do not use an encyclopedia, the Internet or any other resource to determine the

answers to the questions 1-14 below. The knowledge MUST come from your own

mind, and if you don’t know the answer just leave the question blank.

1. First woman to receive a medical degree in the U.S.?

2. First Black woman to become a millionaire?

3. Led the first revolt in Southeast Asia against the Chinese?

4. First U.S. woman foreign correspondent?

5. First African American and first woman of a southern state to serve in

congress?

6. First woman to travel in space?

7. First woman to rule as emperor in Chinese history?

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 151

8. First woman to receive the Distinguished Flying Cross?

9. First woman member of a U.S. Cabinet?

10. Considered the first modern novelist?

11. First published poet in American history?

12. Warrior Queen who fought against the Roman conquerors of Britain?

13. First woman and first Latino surgeon general of the United States?

14. What month is women’s history month?

Did you find it difficult to answer the questions above? If yes, why? If no, why?

What does this say about what we learn regarding significant women in society?

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 152

References

1. Toner, P. S. (1979). Women and the American Labor Movement. New York, NY: Free Press.

2. Ibid.

3. Ibid.

4. Abramovitz. M. (1996). Regulating the Lives of Women, Social Welfare Policy from Colonial Times to the Present. Boston: South End Press.

5. Harlan, S. L. & O’Farrell, Brigit. (1982). After the Pioneers: Prospects for Women in Non- Traditional Blue-Collar Jobs. Work and Occupations, 9, 363-386.

6. Ibid.

7. Weiner, L. Y. (1985). From Working Girl to Working Mother: The Female Labor Force in the United States, 1820-1980. Chapel Hill: University of North Carolina.

8. Ibid.

9. Abramovitz, M. (1986). Social Policy and the Female Pauper: The Family Ethic and the U.S. Welfare State. Feminist Visions For Social Work, 211-228.

10. Craig, J. M. & Jacobs, R. R. (1985). The Effect of Working With Women on Male Attitudes Toward Female Firefighters, Basic and Applied Social Psychology, (6).

11. Messing, K. (1998). One-eyed Science: Occupational health and women workers. Philadelphia: Temple University Press.

12. Ibid.

13. Ibid.

14. Messing, K., Lippel, K., Demers, D. L. & Mergler, D. (2000, Fall). Equality and Difference in the

Workplace: Physical Job Demands, Occupational Illnesses, and Sex Differences. NWSA Journal (12)3, 21-49.

15. Ibid.

16. Messing, K. (1998). One-eyed Science: Occupational health and women workers. Philadelphia: Temple University Press.

17. Huley, M. & Edwards, M. (1986). The Cross-Cultural Study of Women. New York, NY: The Feminist Press.

18. Loganson, K. (1993, December). Garrisonian Abolitionists and the Rhetoric of Gender, 1850- 1860. American Quarterly, (45)4, 558-595.

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 153

19. Ibid.

20. Jordan, W. (1974). The White Man's Burden. London, Great Britain: Oxford University Press.

21. Stedman, R. W. (1982). Shadows of the Indian: Stereotypes in American Culture. Norman: University of Oklahoma Press.

22. Ibid.

23. King, W. (1996). Suffer with them till death: Slave women and their children in nineteenth- century America. In David Barry Gaspar & Darlene Clark Hine (Eds.), More than chattel: Black women and slavery in the Americas, 147-168. Bloomington, IN: Indiana University Press.

24. Welter, B. (1976). Dimity Convictions: The American Woman in the Nineteenth Century. Athens,

Ohio: Ohio University Press.

25. Yarbrough, M., Bennett, C. (Spring 2000). Cassandra and the "Sistahs": the Peculiar Treatment of African American Women in the Myth of Women as Liars. Journal of Gender, Race and Justice.

26. Ibid.

27. Lott, J. T. & Pian, C. (1979). Beyond Stereotypes and Statistics: Emergence of Asian and Pacific American Women. Washington, DC: Organization of Pan. Asian. American.

28. Ibid.

29. Karamarae, C & Spender, D. (2000). Routledge International Encyclopedia of Women: Global Women's Issues.

30. Keller, G. D. (1994). Hispanics and United States Film: An Overview and Handbook. Tempe: Bilingual Press/Editorial Bilingual.

31. Ibid.

32. Lipman, H. (2001, May 31). Unbalanced Pay Scales. The Chronicle of Philanthropy.

33. Burke, P. (1996). Gender shock: exploding the myths of male and female. New York: Anchor Books.

34. Sujata, S.V. (1992). Struggles of Women at Work. New Delhi: Vikas Publishing House.

35. Bergmann, B. R. (1996). In Defense of Affirmative Action. New York: Basic Books.

36. The Business and Professional Women’s Foundation. (2005). 101 facts on the status of workingwomen. Retrieved from http://www.bpwusa.org/files/public/101FactsonWorkingwomen2005.pdf.pdf

37. Women of Color Report: A ‘Concrete Ceiling’ Barring Their Advancement in Corporate America. (1999, July). Catalyst.

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 154

38. Lagace, M. (2002, November 11). Women Entrepreneurs Usher in the Next Generation, Harvard Business School.

39. Means, G. (n.d.). Retrieved from http://www.independentmeans.com/imi/press/index.php

40. The Business and Professional Women’s Foundation. (2005). 101 facts on the status of workingwomen. Retrieved from http://www.bpwusa.org/files/public/101FactsonWorkingwomen2005.pdf.pdf

41. Lockyer, S. E. (2005, April 4). Equal pay still a battle of the sexes: 40 years after the pay act was signed into law, women still make less than men. Nation's Restaurant News.

42. Ibid.

43. Ibid.

Managing Workplace Diversity | Chapter Five: Understanding Women and Work 155

Managing Workplace Diversity | Chapter Six: Understanding the Native American Experience

156

Chapter Six: Understanding the Native American Experience

A lie would have no sense unless the truth were felt as dangerous.

Alfred Adler

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UNDERSTANDING THE NATIVE AMERICAN EXPERIENCE

Chapter Objectives

After reading this chapter, you should be able to:

 understand aspects of the Native American culture.

 explain how Native American women were equal and in some

cases more powerful than men.

 learn the contributions of Native Americans to U.S. society.

 state the exploitation of Native American values used to gain

land by European settlers.

 describe the genocide of Native Americans by the pilgrims.

 identify specific treatment of Native Americans in the U.S. today.

 describe why mascots that stereotypically depict Native American culture is culturally insensitive.

Chapter Six

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What is your view of Indians/Native Americans?

 Do you think of savages running around half naked?

 Do you think of a people incapable of maintaining their land which is why they no longer have it?

 Is it of a defeated people?

 Groups who live on reservations in tepees because they know of no other

way to live or survive the land?  A stubborn people who disrespect America?

If any of these are your views of Indians/Native Americans then you have a

viewpoint full of untruths. None of the above depicts Native Americans, their

history or their story. To know the truth about Native Americans is to understand

the indigenous people of this land known as America and how far removed America

is from this great people's values.

Native Americans are the indigenous people of this country. According to

researchers, the indigenous people of "America" have been here for at least

12,000 years where some even believe that these people first started living here

much earlier than that.

It is estimated, based on archaeological data and written records from

European settlers, that up to a possible 30 to 100 million indigenous people lived in

the Americas when the 1492 voyage of Christopher Columbus began a historical

period of large-scale European interaction with the Americas.1

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Native American Living

Before the Europeans came, there were no people here that called themselves

"Indians." Instead, there were and still are Navajo or Menominee or Hopi, or

Dakota, or Nisqually, or Tlingit, or Apache, etc. They referred to themselves by

their specific nation. They received the name "Indian" from Christopher Columbus

because he thought he landed in India. That is why we preferably use the nation

name or the term Native American to refer to the original inhabitants of America.

The natural environment of the Great West provided life to Native

Americans. It also took life. People learned that working together, and hunting

together, was extremely important. Living alone on especially the plains meant

certain death. It could be a hard life, taught by Nature. The power of a tornado, a

thunderstorm and its lightning, the pressing heat of a summer day, or the

sweeping cold air made everyone very observant of the Earth. The native people

learned from the Earth, the animals and plants. Everything fit together in this

Universe as many tribes understood it, and everyone and everything had its role

and responsibility.

Instead of often being taught the many viewpoints of Native Americans--

one story has often been told. This story involves tepees, war paint and the

savage image. But, when it came to their lifestyle and homes there were many

different types of Native American houses that would fit their lifestyle and their

climate. Since North America is a continent of various land types and conditions,

different tribes had varying degrees of weather to contend with. In the Arizona

deserts, temperatures can hit 120 degrees Fahrenheit, and in the Alaskan

tundra, -50 is not unusual. Naturally, Native Americans developed different types

of dwellings to survive in these different environments as they were a cunning

and skillful people.2

Native American tribes also had different traditional lifestyles. Some

tribes were agricultural-- they lived in settled villages and farmed the land for corn and vegetables. They wanted houses that would last a long time. One such group, the Eastern Woodland Indians had homes called longhouses. Like the homes of the Northwest Culture, these were rectangular homes with barrel

shaped roofs. As their name states, these homes were very long.3 Families shared

these homes, as many could hold up to 60 people. The insides had a long hallway with rooms for each family on either side.

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Not all tribes were agricultural, some tribes were more nomadic, moving frequently from place to place as they hunted and gathered food and resources. They needed houses that were portable or easy to build, such as a tent. The tribes of the Southwest Culture lived in apartment-style buildings. These buildings were made of adobe, clay and vegetables dried in the sun. This type of home was

especially good for areas that had very little rainfall and a hot desert climate.4

Many families lived in each apartment and as families grew, rooms were added on top of the rooms that were already there. Other homes were built that sheltered them from the heat.

If you have ever traveled to the Red Mountains in Sedona, Arizona, you

would find mansions that Native Americans built within the structure of these

mountains. Many of these homes had 10 or more rooms and are still standing inside

these mountains today. It is spectacular to view the architecture and modern day

building of these homes by a people who lived in them many years ago.

No matter what the conditions on the land, the Native Americans survived by

gathering all the things they needed from the natural world around them. They built

structures that fit the environment while also preserving the Earth.

Native American Respect for Women

Native American women traditionally belonged to a culture that gave them respect,

power, autonomy and equality. In the Iroquois tribes of New York, women had

the political right to nominate and recall civil chiefs, they controlled and managed

their families, they had the right to divorce and could determine how many

children they would raise.5

In Blackfoot society, a woman owned the products of her labor including the

tipi that her family lived in.6 A woman was judged by the quality of her work and

treated with respect in reference to her good work.7 Women were seen as

powerful due to their ability to give life.8 The female was so powerful that it was she who unwrapped and rewrapped holy bundles because a man would not be

able to handle this power directly, without her intercession.9 A woman's superior

spiritual power was seen in her ability alone to hold the Sun Dance ceremony.10

Women were also Shamans like the men acting as a medium between the visible and

spirit worlds; practices used for healing or divination. Shaman’s brought blessings to

the people. Clearly, Blackfoot women had influence, power, freedom and

autonomy.

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It was understood in most Native cultures that men and women's work was of equal value and is complimentary. Men hunted and women processed the fruit of his hunts. One did not function well without the other. Each person worked for and counted the possessions one had that they would then give away, because

the giving of gifts was seen as a powerful and prestigious act.11

In addition, unlike the culture of the pilgrims and many in the U.S. today

where relationships are based on a patriarchal structure many Native societies including the Iroquois, Cherokee and Navajo had equa l i ty between men and women. In some nations, men even took the name of the women. These families operated under either matriarchal (a form of social organization in which a female is the family head and title is traced through the female line) or matrilocal (a form of marriage in which, after the wedding, the bridegroom moves

to his new wife's family home) structures.12

Exploitation of Native American Values

The First Nation's Peoples had a great value system. There were normally only

four commandments and they were as follows13:

1.Respect Mother Earth

2.Respect the Great Spirit

3.Respect our fellow man and woman 4.Respect for individual freedom

Native Americans respected the earth but did not feel ownership of it.

But with this viewpoint does this mean that the original inhabitants or indigenous

people of the U.S. did not have any rights to the land they occupied?

The historical antecedents of the legal rights of indigenous people were

found centuries prior to the European arrival in the Western hemisphere.14 So, yes

they did have rights. However, after the establishment of the Holy Roman Empire,

but prior to the colonial travels of Europeans, distinctions were being made

between the various people of the known world. These distinctions were in terms

of Christians and “infidels” where infidels was a term given to people who were

not Christians.15 If you were not a Christian, then you were viewed as a savage--

someone seen as wild and menacing; who would attack brutally and fiercely as a

member of an uncivilized people. This superior/inferior religious attitude continued

despite the similarities between Christianity and the Native’s religions.

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Laws that governed everyone but were only agreed upon by a few

countries, the law of nation, allowed the expansion of Christianity, by acquiring

territory from newly discovered peoples (such as those in Asia and Africa) or from

familiar peoples (particularly the Saracens and Turks) who were unwilling to accept

Christian doctrines.16 Under these laws, a “discoverer” could legally occupy a territory

that was already inhabited (by “infidels”) and extend Christian sovereignty over it.17

This may answer the question as to how Christopher Columbus who was

working on behalf of the Spaniards could be labeled the discoverer of America

when many had previously traveled here, and the Native Americans were living

here when he arrived.

But, how exactly did the Native Americans get exploited?

When the English started to come to the Americas from Europe, they

didn’t particularly care who was already living on the land and they certainly didn’t

have any regards for the Native Americans way of life as the Natives were infidels or

plainly put just savages. Europeans looked at their discovery as a new way of

starting over and due to the law of nations they felt they had complete rights to

conquering land from infidels. The English wanted the land and they did whatever

was necessary to take it from “these savages” as they referred to them.

But, why would you take unfamiliar land from those who are familiar with

how to live and survive on this new territory? This taking of the land was done

after the Europeans knew how to live off the land. Living off the land was only

possible because the Native Americans showed the newcomers how to starve off

disease and survive on a soil that they themselves had lived on for thousands of

years. The Natives respected individual freedom and it was their culture to provide

this assistance. Therefore, instead of trying to force these newcomers (the pilgrims)

off the land they gave them all the assistance they needed to survive and thrive

on it.

As more settlers came they began to expand. But did they honor the

"Indians" for helping them to survive the land or for allowing them to occupy? No,

instead they (the pilgrims and early settlers) not only treated the Natives poorly but

many tried to kill them altogether. These settlers even brought with them

disease like small pox that they purposely gave to the Natives because they knew

the Natives had no cures.

Genocide of Native Americans

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Throughout decades of English immigrants and the formation of the United States,

Native Americans were continually mistreated. They were looked at as “savages”

and were even made slaves. The English had no tolerance of them and many

wanted them dead. This was mostly because they did not share religious beliefs

and they did not share the same way of living. Natives were killed by attack after

attack. Their crops were destroyed by settlers, leaving them dying of starvation.

The settlers had the advantage since a bow and arrow could not beat a gun.

In his book, American Holocaust, David Stannard argues that the

destruction of the aboriginal peoples of the Americas, Native Americans, in a

"string of genocide campaigns" by Europeans and their descendants, was the

most massive act of genocide in the history of the world and he further states:18

During the course of four centuries - from the 1490s to the 1890s -

Europeans and white Americans engaged in an unbroken string of genocide

campaigns against the native peoples of the Americas. [It] was, far and

away, the most massive act of genocide in the history of the world.

(p. 147)"

In 2003, Venezuelan President Hugo Chavez urged Latin Americans to not

celebrate the Columbus Day holiday. Chavez blamed Columbus for leading the

way in the mass genocide of the Native Americans by the Spanish.19

So, now you may be wondering why did the English/Pilgrims or Puritans as they

were called do this.

Puritan Values

The Pilgrims who settled in America were not innocent exiles who unjustly had

been banished from their country as some historians put it. Instead, they were

"political revolutionist" belonging to the Puritan movement, which was seen as

unorthodox and intolerable by the King of the Church of England.20

The Puritans viewpoint could be considered extreme. They had a two-

fold ideology: 1) They knew their Bible well and consequently wrote deeply,

and passionately about it, and 2) They put their knowledge about Christ into

action.21 Compared to the 21st century church, they were biblically intellectual

and f e l t t h a t t h e y w e r e spiritual giants longing intensely for holiness of

saintly living through Jesus Christ. This yearning and desire for a pure spiritual

experience, or an experimental Calvinism, was so overwhelming that they were

religiously zealous for the Kingdom of God and for purity of doctrine in every area

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of life and nothing held them back from attempting to attain this.22

Puritans also had some beliefs that became a part of the culture of this

"new" America. The essence of Puritan social order lay in the authority of husband

over wife, parents over children, and masters over servants. Puritan marriage

choices were influenced by young people’s inclination, by parents, and by the

social rank of the persons involved. Upon finding a suitable match, husband and wife in America followed the steps needed to legitimize their marriage.23

Contrary to popular belief, slavery was not established in America by

uneducated Southern whites as the origin of American slavery sprang from the

minds of Northeastern Puritan colonists, who through a twisted interpretation of the

Bible and a corrupted practice of Europeanized Christianity, delegated black people

to sub-human status, fit only to serve whites and to submit to their every whim

under the threat of the most cruel reprisals and penalties.24

Unlike the Southern slavers and plantation owners, Northern Puritans prided

themselves on their culture, intellectualism, religious piety and moral purity

allowing them to inflict some of the most atrocious crimes against Native

Americans and people of African descent. These Puritans on the new land considered

themselves blessed in the sight of God even while committing the most evil of acts

against the dark skinned people they encountered.25

Pilgrims were "seeing for innocence" in their way of thinking. Since they

were God's chosen elect, they felt this gave them the right to treat women second to

men and to believe that "white" skin was superior to dark skin and that Native

Americans were infidels/savages who could be exposed of--killed off. These are

the value systems upon which this country was founded--is there any wonder why

we have sexism, racism and religious intolerance toward certain groups who appear

different?

But does this mean that certain groups aren't entitled to their beliefs?

When is power in the wrong hands dangerous to those who are different?

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What about Thanksgiving?

Given this terrible history between Native Americans and Pilgrims, why is there a

celebration of Thanksgiving?

Rather than give you my perspective, I'll give you the perspective of a Native

American and her view of Thanksgiving. Jacqueline Keeler, a member of the Dineh

Nation and the Yankton Dakota Sioux works with the American Indian Child

Resource Center in Oakland, California. Her work has appeared in Winds of

Change, an American Indian journal. She writes the following in an article titled,

“Thanksgiving: A Native American View” excerpt below taken from the website

found at http://www.alternet.org/story/4391/:

I celebrate the holiday of Thanksgiving...Thanksgiving to me has never been

about Pilgrims. When I was six, my mother, a woman of the Dineh nation,

told my sister and me not to sing "Land of the Pilgrim's pride" in "America the

Beautiful" but "Land of the Indian's pride" instead.... Bigotry, hatred,

greed, self-righteousness... We have seen the evil that it caused in the 350

years since. Genocide, environmental devastation, poverty, world wars,

racism... when I give thanks this Thursday...I will be thinking of ...how my

ancestors survived the evil it caused.26

Manifest Destiny

After killing the Native Americans, taking their land there still was conquering to

be done by the settlers here in North America. War with the Native Americans

or other nations was not of moral or ethical concern for the European settlers as

they made it their right to continue seizing land. With all the settlers means (guns

and technology) by which to conquer land it became a philosophy that white

America had the “manifest destiny” which is the right to dominate the North

American continent.27 This is where there became a clear distinction not just in

religious beliefs but also in color differences, as now only White settlers had the

right to occupy and possess these lands. Based on this accepted philosophy of

the settlers, the early 1800s were years of extraordinary territorial growth for

free White settlers of the United States.28 During a four year period, the

national domain increased by 1.2 million square miles. Yet, this expansionist

agenda was never a clearly defined movement or one that enjoyed broad

support due to lost rights of the indigenous people and the fact that this was

also a racist philosophy.

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Native American Myths

The image that has been presented to so many of us regarding the founders of

this land brings humility to a group of people who deserve our utmost respect.

Bias about American Indians is often the result of inaccurate information. The

realities of American Indian life are often oversimplified and distorted. Stylized

classroom accounts of Indian life reinforce the “buckskin and feather” and the

“Eskimo and igloo” stereotypes. With such instruction, students are certain to

develop misguided impressions of Native Americans.

In textbooks, movies, and TV programs, American Indians and Alaska Natives

have been treated in ways that tend both to overlook their dignity and to disgrace

their heritage. For example, Indians who defended their homeland from invaders

(and who today seek to preserve their languages and culture) have often been

viewed as enemies of progress. In the context of history, White people are portrayed

as having viewed the Native Americans as barriers to the settlement of the frontier.

In the present, Native Americans have been viewed as a “social problem”, a

drain on national resources. In order to value the contributions of this indigenous

people we must challenge the distortions, stereotypes, myths and racist information

that have been commonplace.

Explanation of Laws Passed to Control Native Americans

When the Constitution was written, it included a provision that implied federal

authority over the conduct of Indian relations. Thereafter, the federal government

- not state governments - was empowered to deal directly with Indian nations.

The Dawes Act On February 8, 1887, Congress passed the Dawes Act, named for its author, Senator

Henry Dawes of Massachusetts. Also known as the General Allotment Act, this law

allowed the president to break up reservation land, which was held in common by

the members of a tribe, into small allotments to be parceled out to individuals.

Thus, Native Americans registering on a tribal “roll” were granted allotments of

reservation land. Each head of family would receive one-quarter of a section (120

acres); each single person over 18 or orphan child under 18 would receive one-

eighth of a section (60 acres); and other single persons under 18 would receive

one-sixteenth of a section (30 acres).29

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While this may seem like a lot of land, let’s first remember that the land

was the Native Americans’ to begin with. Between 1887 and 1934, the U.S.

Government took over 90 million acres, nearly 2/3 of reservation lands from the

tribes without compensation and gave it to the settlers.30 Then once the best

lands were given to the settlers they gave back to the Indians desert land or near-

desert lands unsuitable for farming. Many Indians did not want to take up farming

anyway as the techniques of self-sufficient farming were much different from their

tribal way of life. But, of the Indians who were willing to give this a try they could

not afford the tools, animals, seed, and other supplies necessary to get started.

So, they were left with land that was worthless and could not provide them a

means by which to live.

The Indian Reorganization Act The Indian Reorganization Act is legislation that passed in 1934 in an attempt to

secure new rights for Native Americans on reservations. Its main provisions were

to restore to Native Americans management of their assets (mostly land); to

prevent further depletion of reservation resources; to build a sound economic

foundation for the people of the reservations; and to return to the Native

Americans local self-government on a tribal basis.31 The objectives of the bill were

vigorously pursued until the outbreak of World War II. While the act seems to

restore some dignity to Native Americans, many Native Americans questioned its

purpose which seemed more of gradual assimilation. Their opposition to the act

reflects their efforts to reduce federal condescension in the treatment of Native

Americans and their cultures.32

1924 Citizenship Acts

By the act of June 2, 1924 (43 Stat. 253, ante, 420), Congress conferred

citizenship upon all noncitizen Indians born within the territorial limits of the

United States. The text of the act follows:

Be it enacted by the Senate and House of Representatives of the United States of

America in Congress assembled, That all noncitizen Indians born within the

territorial limits of the United States be, and they are hereby, declared to be

citizens of the United States: Provided, that the granting of such citizenship shall

not in any manner impair or otherwise affect the right of any Indian to tribal or

other property and prior to the passage of the act of June 2, 1924, about two-

thirds of the Indians of the United States were already citizens. There were a

number of different provisions of law by which or under which Indians became

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citizens previous to June 2, 1924.33 But, why did they need citizenship when they

were here first?

The participation of American Indians in the Great War probably accelerated

the granting, by an Act of Congress in 1924, of American citizenship to all American

Indians born in the United States.34 But while it may appear a great gesture, this

citizenship act did not grant Native Americans the right to be both a citizen and

live according to their culture. It granted them only the right to be a citizen and be

governed by the rules of the “White man.”35

Treatment of Native Americans Today

Despite broken treaties and numerous laws created to control American Indians, the

indigenous people of America have never stopped fighting for self-

determination-- government of a political unit by its own people.

Given the track record between the U.S. and Native Americans, one would

hope that the dismal treatment was over. However, Native Americans must still face

very racist symbols and defamation that is often accepted by mainstream America.

From the racially derived “Washington Redskins” to the American Indian mascots

that are found at the professional sports level as well as the elementary, high school

and college levels. Far from honoring Native Americans, many of these mascots are

a national insult, and represent the last vestiges of a time thought to have long

passed when such stereotypes were commonplace. Just as “Sambo” served to

perpetuate racism and bigotry toward the African-American community, these

“Indian” mascots and team names that are depicted stereotypically serve to keep

Native Americans in a similar position. How much more insult should Native

Americans take?

Indian Mascots--politically incorrect or horrifically defaming

While some people are tired of being told how to think and act politically correct, it

is important to note that being politically correct is not just the moral thing to do

but makes good business sense. Many State School Boards have taken a strong

stand against the mascot and team names; in many cases, people have strong

emotional attachments to these names but if they are perceived as being culturally

insensitive then shouldn't they be changed?36

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Why is Native people the only race of people that are permitted to be

used as mascots? Interchange the name of any race with the Indians and it immediately becomes clear that we cannot have teams called The Negroes, or The Asians.37

There is a lot of debate over Indian mascots. But how do you debate the

appropriateness of using racist terms like redskin or using cultural artifacts in a

disrespectful manner? Would there be a debate if it was customary to go a U.S.

baseball game and burn the American flag?

The controversy over the Washington Redskins trademark has brought

this debate to the mainstream. It began with a petition by seven American Indian

activists led by Suzan Harjo in 1992 to the Trademark Trial and Appeal Board of

the US Department of Commerce requesting cancellation of the trademark on the

grounds that the word redskin was and is a pejorative, derogatory, denigrating,

offensive, scandalous, contemptuous, disreputable, disparaging and racist

designation for a Native American person

It becomes clear that valuing diversity is not as simple as we would like

to make it. It becomes an issue, when asked to give up something you may value

because it devalues someone else. Issues like the Indian mascots really test our

commitment to diversity, why? It is simple, revisit the definition of cultural

sensitivity and you will see why it is an issue for valuing diversity. Cultural

sensitivity does not mean that a person need only be aware of the differences.

But, to interact effectively with people from other cultures we must move beyond

cultural biases, symbols, language etc. that creates a barrier.

A document titled "What's Wrong With Indian Mascots, Anyway?" (found

at http://www.racismagainstindians.org/UnderstandingMascots.htm) tries to

answer the question it poses38:

"Because virtually the only images that non-native children view of Native people

are of the mascots, most children assume that Native people are dead or were

war-like people. This stereotype diminishes the Native culture and is hurtful to

Native people. Our myths and legends that the Native people were

bloodthirsty killers are perpetuated by the mascot. These myths are what

psychologists deem as "dehumanization," which is necessary in any war to justify

the killing of people. In other wars, we can remember the names used for

Germans, "krauts," Japanese were "Nips," etc. But when wars are over we drop

those names and show respect once again for people who are not our enemies.

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We have never dropped those names and perpetuate a war like attitude towards

Native people by the continuance of those names."

If you believe the claim of being called war-like is an "honor," read Smashing

People: The "Honor" of Being an Athlete that can be found on the Internet. In an

interview with CBSNews.com, on March 20, 2001, author Sherman Alexie

(Spokane/Coeur d'Alene) adds another important point:

"The mascot thing gets me really mad" Alexie says. "Don't think about it in terms of

race. Think about it in terms of religion. Those are our religious imagery up there.

Feather, the paint, the sun that's our religious imagery. You couldn't have a

Catholic priest running around the floor with a basketball throwing communion

wafers. You couldn't have a rabbi running around..."39

I could keep providing examples of how the mascot issue is culturally insensitive

and in some cases downright disrespectful but instead I ask you—Is having a

mascot (depicted stereotypically) really worth the continued racist, culturally

inconsiderate actions that it represents? Do you think it is necessary to take into

account the treatment of Native Americans in this country as it relates to how

sensitive we should be today? If according to your answers you still don't see

anything wrong with Indian mascots or at best don’t see the need to speak up

against them, then I leave you the following words:

"In Germany they came first for the communists, and I didn't speak up because I

wasn't a communist.

Then they came for the Jews,

and I didn't speak up because I wasn't a Jew.

Then they came for the trade unionists,

and I didn't speak up because I wasn't a trade unionist.

Then they came for the Catholics,

and I didn't speak up because I was a protestant.

Then they came for me,

and by that time no one was left to speak up."

--- Said by Rev. Martin J. Niemoller in 1945

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Native American Contributions and Inventions*

*Information below is copied with permission from various encyclopedias.

Foods Edible plants domesticated by Indians have become major staples in the

diets of peoples all around the world. Such foods include corn (maize),

manioc, potatoes, sweet potatoes, peanuts, squashes and pumpkins,

tomatoes, papayas, avocados, pineapples, guavas, chili peppers, chocolate

(cacao), and many species of beans.

Animals Indians were the first to raise turkeys, llamas, guinea pigs, and honeybees

for food.

Non- edible

plants

Other plants of great importance developed by Indians include cotton,

rubber, and tobacco.

Medicines Indians discovered the medicinal use for quinine. Also, Canadian Indians

knew how to prevent scurvy by eating plants rich in vitamin C, and they

passed this information along to the Europeans.

Mathematics The Maya of Mexico appear to have been the first to use the zero in mathematics.

Scholars believe that Asians traveled across the Pacific Ocean and learned about the

zero from the Maya.

Government Indian governments in eastern North America, particularly the League of the

Iroquois, served as models of federated representative democracy to the

Europeans and the American colonists. The United States government is

based on such a system, whereby power is distributed between a central

authority (the federal government) and smaller political units (the states).

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Economy Indian contributions to the modern world's economy have been

enormous. In the 1500's, Indian labor produced the gold and other

valuable metals that helped bring the Spanish Empire to the height of its

power. In the following centuries, Indian labor in the North American fur

trade contributed significantly to the wealth of England, France, the

Netherlands, and Russia.

Partial List of Inventions

abstract art- Abstract art was used by nearly all tribes and civilizations of North

and South America. Native American art was believed to be primitive until the

1990s, when it served as inspiration for the modern American abstract art

movement.

adobe- Adobe was used by the peoples from South America, Mesoamerica, and up to

Southwestern tribes of the U.S. It is estimated that it was developed around the

year 3000 B.C.

almanacs- Almanacs were invented independently by the Maya. Their culture arose

and they began using them around 3,500 years ago, while Europeans are known

to have created written almanacs only after 1150 A.D. Almanacs are books

containing meteorological and astronomical information, which the Maya used in

various aspects of their life.

anesthetics- American Indians used coca, peyote, datura and other plants for

partial or total loss of sensation or conscious during surgery. Non-Indian doctors had

effective anesthetics only after the mid 1800s. Before this, they either had to

perform surgery while the patient felt pain or knock the patient out.

balls, rubber- The Olmec produced rubber balls around 1700 B.C. They were the first

people to develop and play with rubber balls as well as manufacture other objects

of rubber.

basketball- Basketball was played by the Olmec 3,000 years ago. The game

followed the Olmec's creation of the rubber ball. See Mesoamerican ballgame for

more information on this ancient sport.

calendars- Were developed throughout North America, Mesoamerica, and South

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America. They are known to have been in used since 600 B.C. American Indian

calendars were so precise that by the 5th century B.C. they were only 19

minutes off.

chewing gum- American Indians in New England introduced the settlers to

chewing gum made from the spruce tree. The Mayans, on the other hand, were

the first people to use latex gum; better known to them as chicle.

chocolate- The Mayans were the first to drink cocoa. This tradition was later

passed on to the Aztec's who called the beverage xocalatl. Natives in

mesoamerica introduced it to the Spanish and Portuguese, but they kept the

beloved xocalatl from the rest of Europe for nearly a century.

corn (maize) - The domestication of maize, now cultivated throughout the world,

is one of the most influential technological contributions of Mesoamericans.

dog breeds- Dog breeds believed to have been bred by Native Americans are the

xochiocoyotl (coyote), xoloitzcuintli (known as xolo or Mexican hairless),

chihuahua, the Carolina dog, and the Alaskan malamute.

electricity- The Moche invented electricity through chemical means somewhere

between 200 B.C. and 600 A.D. Electrical current was produced by dipping copper

into an acid solution.

embalming- Egyptians are known for mummification which began around 2000

B.C. In what is now Chile however, the Chinchoro are known to have been

embalming and mummifying their dead since 5000 B.C. which would make them

the world's earliest embalmers. Embalming is using preservatives to prevent

decay of the body.

geographical names- Native Americans have had a major impact in names of

locations and places commonly used today. There are 26 states in the United

States alone whose names derive from Native Americans. Most notable however,

are the countries of Canada and Mexico. Names do not limit themselves to

political states; there are also mountains, rivers, cities, lakes, and counties

deriving from indigenous terms.

hammocks- Hammocks were commonly used in the Caribbean, South and Central

America at first contact with Europeans. The Spanish liked the comfortable way of

sleeping and adopted them. Europeans eventually used them as the primary way

of sleeping on ships.

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hockey- Both field hockey and ice hockey are based on a game called shinny. This

American Indian stickball game was played throughout North America well before

the European arrival.

llamas- Indigenous people from Peru domesticated llamas in around 5000 B.C.

rubber balloons- The Olmec were the first people to use rubber balloons. Their

civilization arose in B.C 1700 in the Yucatan Peninsula.

spinning top- North American Indians invented the spinning top. A device used as a

toy and made out of wood.

tipi- A cone shaped, portable dwelling popularized by Native Americans of the

Great Plains. Tipis were warm, durable and comfortable and could be easily broken

down and packed. A settlement could be ready to move in about one hour.

tortillas- this staple food well known today was used throughout Mesoamerican and

Southwestern cultures. Although they were mainly made of corn, squash and

amaranth were also popular among the natives. The tortillas were wrapped around

different fillings such as avocado. Today this has resulted in the creation of the

modern taco, burrito, and enchilada.

Concluding Thoughts

As we close with this chapter, one thing should be clear—America has treated the

Natives of this country with disdain, disrespect and in some cases dishonor toward

their humanity and culture. This can make some feel ashamed, embarrassed and

even guilty for this treatment. It is okay to feel this, but what becomes more

important is what we do with these feelings.

If you feel ashamed, don’t—feel empowered. Make it a point to teach your

children, friends and family the truth about the Natives of this country—this can

go a long way toward erasing the many myths that exist. If you feel embarrassed,

don’t—feel empathy. Celebrate Thanksgiving in a different manner not as a victory

toward the pilgrims but as respect and honor toward the Natives of this country

for their suffering and loss. If you feel guilty, don’t—instead feel responsible. Use

this accountability to work toward restoring honor to this culture

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as it relates to the mascot issue, Native American sovereignty, and other issues

that Native Americans still must fight for. Remember, strength lies in numbers

and we all need to use our voices to speak up for this most honorable race of

people.

End of Chapter Questions

1. Define the following terms and indicate how they relate to Native

Americans:

a. Indigenous People b. Discoverer c. Infidels d. Law of Nation(s)

2. Name and describe two laws that were implemented to control Native

Americans.

3. What is manifest destiny and how does it relate to “who” could acquire

land?

4. How does America explain the taking of Native American land or does it and what does continued disrespect say about how Native Americans are

valued in U.S. society?

5. What were the four values of Native Americans? How were these exploited by the pilgrims?

6. Why did the Venezuelan President urge Latin America not to celebrate Columbus Day?

7. In what ways did Native American nations respect their women?

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8. What were the Puritan viewpoints toward the following: a. dark-skinned people b. women c. religious freedom

9. Besides tipis, what were some styles of homes that Native American nations utilized? Indicate if they are still used today

in U.S. society?

10. For each statement below, indicate if it is an appropriate way to

show respect to Native Americans and indicate why or why

not. a. A company creates a new potato chip and names it

“redskin” potato chips and on the bag shows a Native

American in “red” face.

b. During a school pep rally, the school utilizes the religious symbols (such as the images of eagle feathers,

symbols of clothing, song, dance) of Native Americans

to get the crowd excited.

c. When someone at work takes back a gift they gave you, you refer to them as an “Indian Giver.”

d. During the month of November your organization creates factual literature on the various cultures of

Native Americans.

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Internet Exercise

Using the Internet, look up the following address:

http://www.law.ou.edu/hist/iroquois.html or go to www.google.com and

search for “Iroquois Constitution”. Once you have retrieved the document,

skim it so that you can answer the two questions below.

a. What famous document in U.S. history sounds similar to the document on the above website?

b. What is this document’s view on women, religious freedom, and the designation of power?

End of Chapter Exercise

What is the “real” Thanksgiving Story?

Using the Internet, look up the following address:

http://www.manataka.org/page269.html or go to www.google.com and search for

“The Real Thanksgiving Story.” Once at the website Teaching About Thanksgiving

read “Introduction for Teachers” and “The Plymouth Thanksgiving story.” Now

complete the following:

(1) Explain five things that you learned from this story. (2) State if you were taught this version of the story and if yes what impact did this

have on your view of Native Americans. If you were not taught this version of

the story, indicate what impact did the story you were taught have on your

view of Native Americans. If you did know about Thanksgiving, state what

your views are regarding the U.S. treatment of Native Americans.

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References

1. Population history of American indigenous peoples. Retrieved from http://www.Population_history_of_American_indigenous_peopl es

2. Anderson, K. (1993). Before the Wilderness: Environmental Management by Native Californians. Menlo Park, CA: Ballena Publishers.

3. Ibid.

4. Buskirk, W. (1987). The Western Apache: Living with the Land before 1950. Oklahoma: University of Oklahoma Press.

5. Buffalohead, P.K. (1983). Farmers Warriors Traders: A Fresh Look at Ojibway Women. (Doc No. 28).

6. Kehoe, A.B. (1995). Blackfoot persons. In L. F. Klein & L. A. Ackerman

(Eds.), Women And Power in Native North America, 113-125. Oklahoma: University of Oklahoma Press.

7. Ibid.

8. Ibid.

9. Ibid.

10. Ibid.

11. Popick, J. (2006). Native American Women, Past, Present and Future. Lethbridge Undergraduate Research Journal, 1(1).

12. Ibid.

13. Native American Culture. (n.d.). Retrieved from http://www.greatdreams.com/native.htm

14. Jaimes, M. A. (2003, Spring). Patriarchal Colonialism and Indigenism: Implications for Native Feminist Spirituality and Native Womanism. Hypatia, (18)2, 58-69.

15. Ibid.

Managing Workplace Diversity | Chapter Six: Understanding the Native American Experience

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16. Morris, G. T. (1995). International law and politics toward a right to self- determination for indigenous peoples. Washington: Center for World Indigenous Studies.

17. Ibid.

18. Stannard, D. (1993). A review of American Holocaust: The Conquest of the New World. England: Oxford University Press.

19. Columbus 'sparked a genocide'. (2003, October 12). BBC News. Retrieved from http://news.bbc.co.uk/2/hi/americas/3184668.stm.

20. The Pilgrim fathers; or, The journal of the Pilgrims at Plymouth, New England, in 1620. (n.d.). Retrieved from http://www.archive.org/stream/pilgrimfathersor00inchee/pilgrimfathersor00in chee_djvu.txt

21. McMahon, C. M. (n.d.). A Puritan's Mind. Retrieved from http://www.apuritansmind.com/PuritanArticles/PuritanRoots.htm

22. Ibid.

23. Ibid.

24. Shelton, S. M. (2004). The Puritans, and The Myth of Democracy. Retrieved from http://www.afromerica.com/columns/shelton/vantagepoint/mythofdemocracy. php

25. Ibid.

26. Keeler, J. (2000, January 1). Thanksgiving: A Native American View. Pacific News Service. Retrieved from http://www.purewatergazette.net/nativeamericanthanksgiving.htm

27. Kluger, R. (2008). Seizing Destiny: The Relentless Expansion of American Territory. New York: Random House.

28. Ibid.

29. General Allotment Act or Dawes Act, Statutes at Large 24, 388-91, NADP Document A1887. (n.d.). Retrieved from http://www.Archives.gov

30. Ibid.

31. Wunder, J. R. (1985). No More Treaties: The Resolution of 1871 and the Alteration of Indian Rights to their Homelands. In Working the Range: Essays on the History of Western Land Management and the Environment. Westport,

Managing Workplace Diversity | Chapter Six: Understanding the Native American Experience

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CT: Greenwood Press, pp. 39-58.

32. d'Errico, P. (2000). Sovereignty: A brief history in the context of U.S. Indian law. Phoenix: The Encyclopedia of Minorities in American Politics.

33. Kappler, C. J. (1927, March 4). Indian Affairs: Laws and Treaties. Government Printing Office, 1V, laws.

34. Camurat, D. (1993). The American Indian in the Great War: Real and Imagined. Retrieved from http://net.lib.byu.edu/estu/wwi/comment/Cmrts/Cmrt8.html

35. Ibid.

36. Rabbit, W. (2009, February 7). Indian Mascots and death threats to a 15 yr. old. Daily Kos.

37. Rose, C. (2002). The STAR - Students and Teachers Against Racism. Retrieved from

http://www.racismagainstindians.org/UnderstandingMascots.htm

38. Ibid.

39. Team Names and Mascots. (n.d.). Retrieved from http://www.bluecorncomics.com/mascots.htm

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Chapter Seven: Understanding the African American/Black Experience

Not to know the past is to be in bondage to it, while to remember and to know is to

be set free.

Dr. Sigmund Freud

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UNDERSTANDING THE AFRICAN AMERICAN/BLACK EXPERIENCE

Chapter Objectives

After reading this chapter, you should be able to:

 define chattel slavery.

 identify several slave revolutions.

 describe the slaves impact on the American Revolution.

 understand why slavery was worse in America than other

countries.

 discuss the Willie Lynch Speech and Jim Crow Laws.

 provide examples of the treatment of Blacks today.

Chapter Seven

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According to George Henderson in Cultural Diversity in the Workplace: Issues and

Strategies:

“Ethnicity and race are often confused in the United States. For example, Hispanics

from the Americas and Puerto Rico with African ancestors, even though they tend to

identify with their native country, are frequently and erroneously labeled African

Americans in the U.S. workplace. The terms blacks, African Americans, and

people of color are popular. Some writers use them interchangeably without

understanding that African Americans do not include peoples of African descent who

are not American citizens; and people of color refer to minorities that have darker

skin tone such as: Hispanics, Asians, Native Americans and the like--not just African

Americans.”1

So in order not to confuse you, we are going to be addressing the plight of a

race of people who have been called many things from Negroes to colored to

Blacks and now African American. Today, terms like "Negro," and colored are

considered derogatory in many quarters (due to political overtones). The term

"Black" still has some currency because not all those with brown skin have a

homeland of Africa which is assumption if referring to someone as African-

American.

The term "African American" (aka Afro-American, Black American, or Black) is

generally used for Americans with at least partial Sub-Saharan African ancestry.

Many African Americans are the direct descendants of captive Africans who survived

the slavery era within the boundaries of the present United States, although some

are—or are descended from—voluntary immigrants from African, Caribbean, Central

American or South American nations.

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According to 2007 U.S. Census Data there are about 40 million Blacks or

African Americans in the United States including those who indicate that they are

more than one race. Black makes up 13.5 percent of the total U.S. population.2

This figure represents an increase of more than half a million residents from one

year earlier. The projected black population of the United States (including those

of more than one race) for July 1, 2050 is 67 million.3 On that date, according to

the projection, blacks would constitute 15 percent of the nation's total population.

We will begin this discussion with the experience of the first Blacks who

arrived in America. Just like other immigrants, these free Blacks saw opportunity.

One example, of a free African looking for opportunities in America is Juan

las Canerias, who sailed with Columbus on the first voyage. He was like many

Africans in Europe at the time, in that they had achieved freedom and had spent

several years in Spain as domestics, soldiers, clerks, and artisans.4 According to

Madeleine Burnside in Marooned: Africans in the Americas 1500 - 17505:

Juan Garrido, another free man of African descent, joined Ponce de

Leon’s expeditions to the Caribbean and subsequently traveled to

Mexico with Cortez. His experience appears to have been entirely

similar to that of any other Spaniard and, ironically to 20th century

eyes, the wealth produced by these expeditions came from the sale of

Native American slaves. Garrido was accustomed to this, as slavery

was a way life for the conquered in Spain. For centuries, the Moors

had been enslaved by Spanish Christians and Christians by Moors, and

sub Saharans had been brought to the slave markets of Italy and

Spain, along with the Slavs and other eastern Europeans.

Europeans enslaved each other as easily as Africans have ever been

accused of doing. According to a new study, Europeans were even enslaved by

White Africans (North Africa). This study indicates that a million or more European

Christians were enslaved by Muslims in North Africa between 1530 and 1780 – a

far greater number than had ever been estimated before.6

Why enslave others? Slavery was profitable. Free labor allows those in

power to gain wealth at the expense of others. Slavery also existed as a means to

utilize criminals. Those who were convicted of crimes instead of being punished by

death or other means, they paid their debt to society by enslavement.

But enslaving individuals who would otherwise want their freedom meant

isolation. Slaves who were “not” isolated could run away. Therefore it became

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common practice to look outside of your own country for slaves. This is one

reason that many of the Native Americans did not end up as slaves in America but

were instead killed or sent to other countries as slaves. Native Americans knew

the land and therefore would not be easy to isolate. For slavery in America to flourish

and exist with ease, the slaves needed to come from outside the land-- come to

an unknown territory.

A prime area for slaves was on the west coast of Africa called the Sudan.

This area was ruled by three major empires Ghana (790-1240), Mali (1240-1600),

and Songhai (670-1591).7 Other smaller nations were also canvassed by slavers

along the west coast; they included among them: Benin, Dahomey, and Ashanti.

Africans were ideal for this isolated placement in the Americas, as they would

recognize immediately that they had no hope of getting home. But this was not

the only reason the people of Africa were enslaved. The peoples inhabiting those

African nations were known for their skills in agriculture, farming, and mining.

The Africans of Ghana were well known for smelting iron ore, and the

Benins were famous for their cast bronze art works.8 African tribal wars produced

captives which became a bartering resource in the European slave market. Other

slaves were kidnapped by hunters. The main sources of barter used by the

Europeans to secure African slaves were glass beads, whiskey and guns.9

Slavery as a form of free labor was on the rise as products like sugar,

coffee, cotton, and tobacco became in great need. Many countries like Spain,

France, the Dutch, and English wanted their colonial plantation system to work to

produce these good and the most profitable means of doing this was by cheap or

free labor through slaves. The slave trade was so profitable that, by 1672, the

Royal African Company chartered by Charles II of England superseded the other

traders and became the richest shipper of human slaves to the mainland of the

Americas and the slaves were so valuable to the open market - they were eventually

called "Black Gold."10

But, we know African slaves were valuable because of their skill level but to

the Americas they also were valuable because the Native Americans were

difficult to be used as slaves in their own land. Native Americans knew the land

and could therefore easily escape. So, it would just be easier to kill off the Native

Americans. Africans were also brought to the colonies to replace Native American

labor as the Natives died out to the diseases they caught from the Europeans.

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For those Native Americans who were not killed they would be bartered

for African slaves and would become slaves elsewhere. After King Philip’s

War in 1697, thousands of Wampanoags were sent to the Caribbean in

exchange for Africans.11

Slavery in America

Slavery in America has its own unique story but before this is discussed, one

question: Why were the Africans chosen as slaves?

According to many researchers like Peter Wood, the Western Africans

lived comfortable lives punctuated by the usual environmental and ecological

problems that one would expect in the 6th century through the 19th century.12

Actually Wood states in his text: "it was because of their settled domestic

situations that Africans made good targets for slavery and the slave trade.

The very similarity of their material existence to the Europeans of that period

made it possible for them to function in the plantation economy of the

Americas. If they were wild people living in jungles they would not have made

good workers so, they were plucked from their lands not only for their brawn,

but for their skills as well.”13

The number of Africans brought to the Americas has been hard to

estimate. While records of the “official” trade are reliable, records of the early

trade and smuggled slaves are non-existent. Estimates vary between 9 and 15

million. The slave trade began in the 1500s with only several thousand being

bartered or stolen, then over the next 400 years there were tens of thousands

being shipped.14 However, the slave trade dramatically increased from the last

quarter of the 17th century through the first quarter of the nineteenth, with more

slaves being shipped in the trades last one hundred years than in the previous

three hundred.15 The total estimate of slaves shipped to the United States is more

than 600,000.

What happened to make the slave trade grow? Sugar, which was a warm

climate crop, created demand for hard working slave (free) labor. Then there were

the plantations of tobacco and cotton. While slavery had been a profitable

institution to many in the world, slavery in the United States took on a different

meaning. Slaves in other areas often could work off their time or even buy their

freedom, but slaves in the U.S. were considered a permanent fixture as they were

not even considered humans worthy of rights and freedom.16

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This inhumane treatment started from the point of transferring the slaves from

Africa to this part of the world. This transference is known as the Middle Passage and

it was an example of what the slave institution would be like in America. Brutal,

disgusting, horrifying and frequently fatal was it for the Africans to live through the

Middle Passage.17 But it also showed the African’s capacity for survival and fight as

the rebellion of the slaves started at this point also. So upon arrival, the Europeans

tried to lessen any further likelihood of slave rebellions by transporting people in

mixed ethnic groups so that they could not communicate with other transported

Africans or family members. This enslavement of blacks was not just about people

working the fields and being treated as peasants. As stated earlier, many countries

have enslaved people, even countries in Africa. But, it must be stated again that these

institutions of slavery were quite different than the enslavement of Blacks in the U.S.

Imagine you, your children, and spouse arrive in an unknown country in a

ship on which many people died during the voyage. They didn’t just die trying to

escape but died because women and children who were less valued were thrown off

the ship to decrease the ship’s weight. Now, you and your family are standing on an

auction block with people flocking around you as though you are workhorses. Then,

in a language you are not familiar with you hear words, then see your children and

husband sent away each to different places. You are then tied up and gagged to

keep the noise of your tremendous emotional outcry down. You arrive alone (without

your family) on new land and are stripped, inspected, and raped. You are then

given new clothing, tools and scraps that no one else wants to eat.

You are forced to work from sun up to sun down, working in the field and

raising the White folk’s children. When there is the slightest bit of rebellion you are

stripped and hung on a tree and beat till blood covers your body. You are taken

down and given some time to heal and put right back to work. You are the possession

of your master who has total control and will work you, beat you, rape you, and drink

the milk out of your breast that’s for your newborn baby, all at his desire. You have

no rights and are not even considered human; you’re just somebody’s

possession.

This is just one illustration that depicts the experience of slavery from a

woman’s perspective. There are so many other stories that also depict the horrific

experience of slavery in the U.S. But, rather than bombard you with story after

story of how the slaves were treated, it is necessary that you understand that slavery

was not as depicted on the television production of “Gone with the Wind.”

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Slaves were not out there in the fields singing because they were happy to be

slaves.

The brutality of this slave institution was not accepted or tolerated by the

slaves. These people who fathered the Civil Rights Movement or Black Freedom

Movement as it is often called have a history consumed with a fight for equality.

Their fight was unlike the immigrants who voluntarily came here and found

discrimination and fought against it. The Africans and their generations of

American born children were forced here into a situation where they were treated

worse than the wild animals that walked the streets.

Therefore, the Africans had to fight to get back the dignity and rights they

had lost. While there were many movements for this fight for dignity, the most

well-known is The Civil Rights Movement, which is a century long history,

rooted largely in Southern Black communities. This struggle was against the

legally mandated structures of White supremacy.18 The movement was

mobilized and sustained with the mass protests of the 1960s. But, as important

as this movement was, it would not have happened if the slaves had not mounted

revolutions that forced the issue of freedom and then the issue of equal

treatment. The slave revolutions started when they got off the boat and did not

end until freedom was proclamated.19

Slave Revolutions

Slave revolutions took place because the African people never lost sight of their

heritage or their freedom. They did not choose to immigrate here or leave their

bountiful continent, which is one of the richest continents in the world. Africa also

the first known civilization to man was years ahead (as it relates to intelligence

and structure) of many other continents of the world. These great African ancient

civilizations that the slaves came from were just as splendid and glorious as any

on the face of the earth. These Africans came from greatness and were forced to

leave it and would not be satisfied until they were free again.

While some history books and television shows would like to make you

think that Africans were savages out in the wild--naked, hungry and illiterate--this

is not the true picture of Africans at all. If we were to buy this image, it would

make the enslavement of these people in the U.S. seem more like a favor than

the brutality that it was. It would seem that there was no reason for the Africans

to fight back and if there are no historical accounts of these people fighting back,

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then maybe people will believe there was some value to slavery in America.

But the truth is there was no value to slavery except to those White slave

owners who amassed a fortune from the free labor. According to the 1860 U.S.

census, nearly four million slaves were held in a total population of just over 12

million in the 15 states in which slavery was legal.20 Of all free persons in the 15

slave states, 393,967 people (8%) held slaves.21 The majority of slaves were held by

planters, defined by historians as those who held 20 or more slaves.

So, from the time that the first African was captured until completion of the

Emancipation, slaves struck out against the institution in one way or another.

Actually, many Africans rebelled even before making it to the ship. Reports show

that many Africans committed suicide before they would be taken from their

homeland.22 "Many more committed suicide while crossing the Atlantic. Some

others revolted and/or plotted revolt during the voyage. Once subjected to American

slavery, many Africans ran away, some found refuge with the Native Americans.

Others lived in maroon camps."23

Runaways who banded together or who had joined with the Native Americans

occupied these maroons. Their existence was fragile and although maroon

communities provided a haven for the runaways, it was also an opportunity for new

alliances or for flight to thinly populated lands where new life could be made. As the

European conquest expanded it became harder for slaves to find anywhere to

escape to. But, they never stopped looking for safe havens or stopped fighting for

their freedom.

Herbert Aptheker, a famous historian and author, has recorded hundreds of

insurrections. Many slave revolts in America were small and ineffective because the

slaves did not have access to weapons or resources to fight against the

plantation owners who had access to money and weapons.24 However, three

insurrections in particular chilled Southern hearts. These were led by Gabriel

Prosser, Denmark Vesey, and Nat Turner and occurred within the short span

between 1800 and 1831.25 In the spring of 1800, Gabriel, slave of Thomas H.

Prosser, a 24 year old man who stood six feet two inches tall began laying plans

for a slave revolt that would enlist between 2,000 and 50,000 slaves and field

hands.26 People of all races participated. The plan also enlisted the aid of such

resident aliens as the radical Frenchman Charles Quersey and the probably German

Alexander Bedeenhurst, and Lucas, a non-Black worker.27 Gabriel envisioned the

conspiracy as the promised realization of the American Revolution, the struggle of

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oppressed workers of all races as well as slaves against the

“merchants”. This was not a war on race but on class.

At this time there were many oppressed white workers who were

indentured servants, not free or able to take advantage of capitalism. Gabriel

committed his followers (the oppressed) to his vision. They planned and organized

for several months where they were able to assemble weapons. They collected

clubs, swords, and other crude weapons. On the day of the insurrection, Gabriel

and his followers had some bad luck--a severe storm hit Virginia which wiped out

many roads and bridges.28 There plans were then delayed. This delay hurt them

though as word had gotten out about what was occurring.

After several masters on plantation knew of the details, they got the

government of the United States involved. The government took swift action and

26 of the 35 organizers including Gabriel were hung, and the other nine were

transported to Louisiana.29 In September 1800, during the first weeks of the trials

of Gabriel’s comrades, the slaves of South Carolina were staging an uprising as

well.

In Charleston, some 20 years before these trials of Gabriel’s, a slave

named Denmark Vesey won $1,500 in a lottery with which he purchased his

freedom.30 During the following years he worked as a carpenter. Originally from

the island of St. Thomas, Denmark had been enslaved for a time in Haiti (around

1781).31 While Denmark could have been satisfied with his own freedom, he was

not. He was knew that others were enslaved and he could not just do nothing

about this so he created a plan for an insurrection.32 According to Author Norman

Freedman, "he and other freedmen collected two hundred pike heads and

bayonets as well as three hundred daggers to use in the revolt, but, before the

plans could be put into motion in 1882, a slave informed on them."33

Most of the members of Denmark's group were from the “African Church”

(the secessionist Methodist Episcopal Church). Over a hundred arrest were made,

including four whites who had encouraged the project, and several other leaders

including Denmark were executed.34

Some additional slave insurrections and conspiracies (these are just of few of the

many) are discussed below35: In 1826, the people of Newbern, being informed

that forty slaves were assembled in a swamp, surrounded it, and killed the

whole party. Other citizens were discomforted in Hillsboro and Tarboro in North

Carolina by these types of uprisings.

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 In August of 1839, Joseph Cinque led an African revolt on the slave ship

Amistad with 53 Africans aboard, killing the captain: “the vessel was then

captured by a United States vessel and brought to Connecticut.” “Defended

before the Supreme Court by former President John Quincy Adams, and were

awarded their freedom.” This was the basis for the American Film, Amistad.

 On November 7, 1841 the slave ship Creole of Richmond, Virginia was

transporting slaves to New Orleans; the crew mutinied and took her to

Nassau, British West Indies. “The slaves were freed and Great Britain refused

indemnity.”

Gabriel, Denmark, and their countless predecessors had been intelligent,

cunning, rhetorical, and powerful Black figures, but in 1831 a truly

charismatic leader emerged from the slave social order—Nat Turner. While

Gabriel was a resistance leader, Denmark a preacher, Nat Turner was a prophet.

Nat’s warrant came from God and the Holy Spirit. Nat’s African born parents read

the marks on his head and breast as confirming that the child was a prophet who

would be able to recount tales of events before they occurred as well as tell

the future.36 His grandmother told him that he would never be of any use to

anyone as a slave. Nat proved these things to be true because as a child he had

a thirst for knowledge and could give insight into things as a child. Nat soon

knew that he was destined for great things.

Several years before an 1831 rebellion, Nat began to experience visions

and inner voices.37 He used these visions and inner voices to assemble slaves

basing their plans on what was to occur—their eventual freedom. On August 22,

sixty to eighty slaves and free Blacks rose up to join Nat.37 For two days they

ravaged Southampton, killing some fifty-five adults and children of the

slave- holding classes. ''Nat eluded capture for almost two months. While he

was at large, a panic seized large parts of Virginia, North Carolina and Maryland .

. . The panic rolled over a large part of the South. It was the barking of a

dog that betrayed Nat. When he was finally captured, guns fired all over

Southampton County. At his trial he pleaded not guilty, saying that he did not

FEEL guilty. Nat Turner was found guilty and sentenced to hang until he was

“dead! dead! dead!”38

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There is documented evidence of conspiracies throughout the entire

duration of chattel slavery. Few actually realized fruition, since most were

discovered or betrayed by scared and or loyal servants. Moreover, there were

plenty of individual acts of rebellion, including a refusal to work hard, poisoning,

arson, killings, and the breaking of tools, faking sickness, and escape (e.g. the

Underground Railroad”). Native Americans often aided the slaves, and for various

reasons, including retribution and conviction, some Whites too.

It is no doubt that during this time slave insurrections and the fear of

their occurrence created great a need for alarm among the White general

population. Because of this fear, they built shelters so they could escape if

necessary, slept with guns and even a number of them had heart attacks which

caused their death.

Due to this fear and the physical strength of the slaves the plantation

owners had to seek various methods for trying to control the slaves. They often

would use poor Whites to catch the slaves once they had run. They created slave

patrols, which were enlisted groups who could enforce laws against the slaves.39

state militias. Slave patrols were often equipped with guns and whips and would

exert brutal and racially motivated control.40 Militias were organized to handle

revolts. White preachers were used to instill docility and the acceptance of the lot

of slavery. Many bible verses were twisted to say that being Black was a curse

and slavery was an accepted manner to handle these cursed people (many

churches still preach that being black was a curse). They also told their

congregations that if slaves were obedient, they would be rewarded in the

hereafter.

Even with these resurrections and control methods those in the south did

not want the news of what was going on to get back to the white populace. They

censored reports and distorted just how amenable the slaves were to slavery.

They did not want Whites outside of their areas and foreigners to learn of the

warlike environment that had been created due to the Africans fighting back. They

still felt that they could get the "Negroes" under control.41

Slaves and the American Revolution

While this unrest between slaves and their owners continued, the U.S. found

themselves fighting the American Revolution for the same thing—freedom.

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During this time of war, do you think the Africans stopped their fight?

Would you (as a slave) have helped the U.S. fight for freedom? Did you read

about the slaves’ role during the American Revolution? If you heard of nothing

regarding the slaves during the American Revolution was it because they just

quietly sat back and watched?

Well, despite what you may have heard or not heard, Africans played a

significant role in the American Revolution. They fought on the opposition’s side in

many roles because they were promised their freedom by the opposition. Those

who did not fight in the war, continued to stage slave uprisings. Therefore, the

American Revolution was not a solitary insurrection but several simultaneous

upheavals. Yet, according to author and historian Cedric Johnson, in his book on

slavery and the constitution, he notes few historians or others portray the Revolution

preferring instead to follow George Bancroft (another historian) in staging the

Revolution as a “culminating event” that transformed a complex colonial society

“into a comfortable, democratic nineteenth-century society that was, after all,

good enough for everyone.”41 The American Revolution was hardly anything of the

kind, for it bequeathed civil rights on what Linda Grant DePauw, professor of

history at George Washington University, estimates to be only 15 percent of the

population, leaving poorer colonists, the slaves, all women, and Native Americans

to the mercies of a few.42

This limited freedom was not what most Americans fought for—the poor

whites, the Blacks, and the Native Americans possessed a radically different mission.

There were also many uprisings that occurred before this time that forged the

American Revolution. Many of these uprisings were that of Blacks (the enslaved and

the free). This war of the Blacks, frequently allied with Native Americans and

sometimes abolitionist colonials, provided the occasion for the liberation of what

some estimate to be one hundred thousand slaves, a fifth of the Black population.43

This constituted the largest emancipation of slaves in the Americas prior to the

Haitian Revolution. But many historians have treated these events as though they

did not happen because they are not recounted in many American history books.

Willie Lynch & Slavery

As the slaves fought back and died as punishment, the White slave owners

continually sought out ways to keep control without losing their free labor. One

example was the “Willie Lynch Chip.” The “Willie Lynch Chip” was a controversial

letter that some say did not exist, but if it did not exist it certainly was a system

that was used to control slaves whether Willie Lynch was the author or not.

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Whether you accept that the Willie Lynch speech existed or not--isn't the issue

(the method of control is). Kenneth Stampp in his important work on slavery in

the American South, The Peculiar Institution (1956), uses the historical records to

outline the five rules for making a slave44:

1. Maintain strict discipline. 2. Instill belief of personal inferiority. 3. Develop awe of master’s power (instill fear).

4. Accept master’s standards of “good conduct.”

5. Develop a habit of perfect dependence.

The Willie Lynch speech follows these same rules of thumb. Willie Lynch

Chip was named for a White slave owner named William “Willie” Lynch, who

supposedly, in a speech delivered on the banks of the James River in 1712, said

there were many ways to maintain control over Black slaves.45 His strategy of 287

years ago is still being used, in the view of many. The city Lynchburg, VA is

named after this man's brother John Lynch. The word lynching was coined

because of their family's practice of beating, tarring, feathering and hanging his

Black victims coined as "Lynch law."46

A replica of the speech given in 1717 by William Lynch follows below47:

Gentlemen:

I greet you here on the banks of the James River in the year of our Lord

1712. First, I shall thank you, the gentlemen of the Colony of Virginia, for

bringing me here. I am here to help you solve your problems with slaves.

Your invitation reached me on my modest plantation in the West Indies

where I have experimented with some of the newest and still the oldest

methods for control of slaves. Ancient Rome would envy us if my program

is implemented.

As our boat sailed south on the James River, named for our illustrious king,

whose version of the Bible we cherish, I saw enough to know that your

problem is not unique. While Rome used cords of wood as crosses for

standing human bodies along its old highways in great numbers, you are

here using the tree and rope on occasion.

I caught a whiff of a dead slave hanging from a tree a couple of miles

back. You are not only losing valuable stock by hangings, you are having

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uprisings, slaves are running away, your crops are sometimes left in the field too

long for maximum profit, you suffer occasional fires, your animals are killed.

Gentlemen, you know what your problems are; I do not need to elaborate. I am not

here to enumerate your problems. I am here to introduce you to a method of

solving them.

In my bag I have a foolproof method for controlling your black slaves. I

guarantee that if installed correctly it will control the slaves for at least 300 years.

My method is simple and members of your family or any overseer can use it. I

have outlined a number of differences among the slaves, and I take these differences

and make them bigger. I use fear, distrust and envy for control purposes. These

methods have worked on my modest plantation in the West Indies and will work

throughout the South. Take this simple list of differences, think about them. On top

of my list “age” but it is there only because it starts with “a”, the second is

“color” (or shade); there is intelligence, size, sex, size of plantation, status of

plantation, attitude of owner, whether the slave lives in the valley or on a hill, east,

west, north, south, has fine hair or coarse hair, or is tall or short.

Now that you have a list of differences, I shall give you an outline of action,

but before that, I shall assure you that distrust is stronger than trust, and envy

is stronger than adulation, respect, or admiration. The Black slave after receiving

this indoctrination shall carry on and will become self-refueling and self-generating

for hundreds of years, maybe thousands.

Don’t forget you must pit the old black vs. the young Black and the young Black

male vs. the old Black male. You must use the dark skin slave vs. the light skin

slave. You must also have your white servants and overseers distrust all Blacks, but

it is necessary they trust and depend on us. They must love and respect and trust

ONLY us.

Gentlemen, these kits are your control; use them. Have your wives and children

use them, never miss an opportunity. My plan is guaranteed, and the good thing

about this plan is that if used intensely for one year, the slaves themselves will

remain perpetually distrustful.

Thank you, gentlemen.

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It is believed that Willie’s message or this type of system was passed

around the South as an effective way of handling Black slaves. These new types of

control worked through violence but also through a divide and conquer

philosophy. Many White slave owners embraced this thinking in order to control

their possessions (the slaves) and increase their profit.48

Cotton was the largest imported product during this time period and if the

plantation owners did not have the slaves to pick the cotton and work for free

they would lose a tremendous amount of money. Can you imagine having

hundreds of workers who worked for free, were fed the scraps that your family

would not eat, that you spent no amount of money on to take care and could work

from sun up to sun down. Many families became wealthy as a result of this free

labor. Additionally, the United States became a prosperous country on the backs

of slaves.49 These slave owners would do what they could to keep this free labor

as long as possible. But, despite this huge incentive to keep control of slaves,

slavery did not last.

The slaves ran, utilized the Underground Railroad, and fought for their

freedom. This freedom was gained through their bravery, ability to survive the

cruelest circumstances, intelligence to learn this new land and language through

the desire to be as physically free as they were in their minds. But, in an

environment where the slaves were against slave owners who had everything to

lose if slavery was abolished, this was not a fight of all Whites against Blacks.

Sure, Willie Lynch taught many White minds to distrust Blacks, a distrust that we

still see today. But, there were other Whites who knew that slavery was an

inhumane institution and they worked with the Africans to abolish it.

White & Black Abolitionists

By the 1840s those associated with the abolitionist movement had gained

strength in American life. Abolitionists made slavery a moral issue and used the

political process of citizen protest and actions to increase pressure for change.

Though the abolitionist movement did not cause the Civil War, it clearly defined its

moral principles.

The very first abolitionist demonstration in America took place in 1688. A

group of brave Quakers gathered in Germantown, Pennsylvania, to voice their

religious objections to the slave trade.50 At first, few free Whites paid much

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attention to the Quakers' calls for an end to slavery. But, eventually those men

and women of all races who participated in the abolitionist movement made their

case through speeches, pamphlets, and journals. In these spoken and written

words by individuals such as William Lloyd Garrison, Frederick Douglass, and

Angelina Grimke Weld they captured the moral passion of their cause.

Many when they think of slavery see blacks verse whites. But, when you

note that oppressed whites joined in the fight against slave owners (the merchants),

that whites risked their own freedom in order to teach blacks the American

language (a language very different from their native tongue), that whites

joined forces to become abolitionist as well as walk alongs ide blacks during the

civil war—this African American experience cannot be blamed on “whites” as a

group because not all whites bought into what was occurring to blacks in

America.

The first abolitionist organization on record, the American Colonization

Society, was founded in 1816 and focused on gradual emancipation by individual

slaveowners.51 Once the slaves were freed, some thought it best that they be

returned to Africa. William Lloyd Garrison, a White man and reformer from Boston,

directly challenged the claims of this mindset. He felt that such an approach was

racist and focused more on returning slaves than on ending slavery.52 He also

challenged the central writers of the U.S. Constitution because it was the document

that granted freedom to all.

On January 1, 1831 he published the first issue of The Liberator, which

became one of the leading antislavery journals in the U.S.53 In a church basement;

he organized a new abolitionist group, the New England Anti-Slavery society that

included Blacks and Whites. In 1833, he and 62 others established the American

Anti-Slavery society. This organization became what many referred to as “militant in

their views” because they started threatening all slave owners.54

Abolitionists used different tactics to persuade the nation to end slavery.

The primary method was the moral appeal to do the right thing and to convince

Christians that slavery was a sin. Other abolitionists used more direct methods

such as bringing anti-slave petitions before Congress and by forming alternative

political parties. Another approach was to boycott goods made by slave labor

hoping this economic method would be felt through loss of profits.

Mob violence was following abolitionists wherever they took their message.

When William Garrison wrote an editorial attacking mob violence for The Liberator,

Amgelina Grimke, a White Quaker, wrote a private heartfelt

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response in support of Garrison but hesitated to send it.55 After a few days she

mailed it and without permission, Garrison published it in his paper. Many

abolitionists believe that it forwarded the movement immensely, but it forced

Angelina and her sister Sarah to repudiate the letter and remain Quakers in good

standing or embrace the abolitionist movement.56

They decided to embrace the abolitionist movement and were met with

the same violence that Garrison had spoken of in his letter. Many abolitionists

welcomed them as women because as southern women they knew first hand of

the horrors of slavery. The Grimke sisters helped the cause because they reached

an untouched segment of society—southerners and women. Yet while they were

welcomed by some abolitionists, some did not welcome them as they felt they

were abandoning their God given role as women.57 They came to understand that

their sex would be used against them as another way of attacking the anti-slavery

movement—as would be the case for thousands of women to come. The Grimke

sisters became loyal feminists because they realized that if they did not create an

environment in which women could operate, they would not be effective in the

fight against slavery.

Furthermore, Angelina became the first American women to address the

state legislature on behalf of slavery and women’s rights.58 Sarah Grimke

addressed slavery but also addressed it from a woman’s perspective. She also did

a review of the bible to understand how it related to women. Through her study of

the bible she offered one of the most coherent arguments for woman’s equality of

all races yet written by a woman in Letters on the Equality of the Sexes.59 She

identified and characterized the difference between sex and gender taking race

and class into consideration. She tied the subordination of women both to

educational deprivation and sexual oppression. She identified white males,

individually and as a group, as having benefited from the subordination of women.

These women worked twofold as they saw the connection between slavery of

Africans and subordination of women.

These types of issues of course added to the complexity of the abolitionist

movement. But there was a much further complicated issue that was addressed

by Black abolitionist Frederick Douglass. Douglass and other Black abolitionists

sharpened the view even more: they called attention to the effects of slavery and

discrimination felt by Blacks.60 This was different because White abolitionists

tended to see slavery and freedom as absolute moral opposites, while African

Americans knew that there were degrees of freedom. Many of the Black

abolitionist experienced discrimination from some of their White abolitionist

colleagues. The White abolitionist refused to hire Blacks. Due to this difference

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and Douglass speaking out against this discrimination, there was friction between

Douglass and Garrison and they went their separate ways.61

While there were many issues that the abolitionists brought forth by

addressing slavery, each had a different commitment to their view. But, despite

their differences, both Black and White and male and female abolitionists agreed

more than they disagreed and generally worked together. They supported each

other’s publications, worked together fighting discrimination as well as slavery,

and united in defending themselves against attacks of people who regarded them as

dangerous fanatics.

Jim Crow Laws

Once slavery was abolished, it was clear that the slaves were not the only ones

who had been exposed to Willie Lynch’s brainwashing methods. The White servants

and family members of these slave owners had also been brought into Willie’s

ways of thinking, the distrust and fear of blacks that he so advocated still existed.

Plus, there was still an air of White supremacy. Many Whites still felt that Blacks

were inherently inferior and to supported this belief sought rationalization through

religion and science—as some still attempt to do today.62 During the 1880’s, the

U.S. Supreme Court was inclined to agree with the White supremacists

judgment and began to strike down the foundations of the post-Civil War

reconstruction.63 It declared that the Civil Rights Act of 1875 was unconstitutional.

There were also many attempts made to keep Blacks and Whites separate. In

1896, the Supreme Court legitimized the principle of “separate but equal” in its

ruling Plessy v. Ferguson. The high court ruling led to an explosion of “Jim Crow

Laws” named after Jim Crow a Black character in minstrel shows. From the 1880s

until the 1960s, a majority of American states and cities enforced segregation

through these Jim Crow Laws. The following pages give some examples of Jim

Crow laws from various states and are taken from

www.eastridgehigh.org/academics/departments/english_languageArts/documents /Jim_Crow_Webquest.doc

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Jim Crow Laws from Varying States

Nurses No person or corporation shall require any White female nurse to nurse in wards of rooms in hospitals, either public or private, in which

Negro men are placed.

Buses All passenger stations in this state operated by any motor

transportation company shall have separate waiting rooms or space and separate tickets windows for the White and Colored races.

Restaurants It shall be unlawful to conduct a restaurant or other place for the serving of food in the city, at which White and Colored people are

served in the same room, unless such White and Colored persons are effectually separated by a solid partition extending from the floor upward

to an instance of seven feet or higher, and unless a separate entrance from the street is provided for each compartment.

Pool and Billiard Rooms It shall be unlawful for a Negro and White person to play together or in company with each other at any game of

pool or billiards.

Toilet Facilities, Male Every employer of White or Negro males shall provide for such White or Negro males reasonably accessible and separate

toilet facilities.

Intermarriage the marriage of a person of Caucasian blood with a Negro, Mongolian, Malay, or Hindu shall be null and void.

Theaters Every person…operating . . . any public hall, theater, opera house, motion picture show or any place of public entertainment or public

assemblage which is attended by both White and Colored persons shall separate the White race and the Colored race and shall set apart and designate… certain seats therein to be occupied by White persons and a

portion thereof, or certain seats therein to be occupied by Colored persons.

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Railroads the conductors or managers on all such railroads shall have power, and are hereby required, to assign to each White or Colored passenger his or her respective car, coach or compartment. If the passenger

fails to disclose his race, the conductor and managers, acting in good faith, shall be the sole judges of his race.

Wine and Beer All persons licensed to conduct the business of selling beer or wine . . . shall serve either White people exclusively or Colored people

exclusively and shall not sell to the two races within the same room at any time.

Reform Schools The children of White and Colored races committed to the

houses of reform shall be kept entirely separate from each other. Circus Tickets All circuses, shows, and tent exhibitions, to which the

attendance of . . . more than one race is invited or expected to attend shall provide for the convenience of its patrons not less than two ticket offices

with individual ticket takers and receivers, and in the case of outside tent performances, the said ticket offices shall not be less than twenty-five (25) feet apart.

Housing Any person . . . who shall rent any part of any such building to a Negro person or a Negro family when such building is already in whole or in part in occupancy by a White person or White family, or vice versa when the

building is in occupancy by a Negro person or Negro family, shall be guilty of a misdemeanor and on conviction thereof shall be punished by a fine of

not less than twenty-five ($25.00) nor more than one hundred ($100.00) dollars or be imprisoned not less than 10, or more than 60 days, or both such fine and imprisonment in the discretion of the court.

The Blind The board of trustees shall . . . maintain a separate building ... on

separate ground for the admission, care, instruction, and support of all blind persons of the Colored or Black race.

Intermarriage All marriages between a White person and a Negro, or

between a White person and a person of Negro descent, to the third

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generation, inclusive, or between a White person and a member of the

Malay race; or between the Negro and a member of the Malay race**; or between a person of Negro descent to the third generation, inclusive and a

member of the Malay race, are forever prohibited, and shall be void.

**The Malays are the race of people who inhabit the Malay Peninsula (what is

today Peninsular Malaysia) and portions of adjacent islands of Southeast Asia,

including the east coast of Sumatra, the coast of Borneo, and smaller islands that

lie between these areas.

Education Separate schools shall be maintained for the children of the White and Colored races.

Promotion of Equality Any person . . . who shall be guilty of printing, publishing or circulating printed, typewritten or written matter urging or

presenting for public acceptance or general information, arguments or suggestions in favor of social equality or of intermarriage between Whites

and Negroes, shall be guilty of a misdemeanor and subject to a fine of not exceeding five hundred ($500.00) dollars or imprisonment not exceeding six (6) months or both.

Intermarriage The marriage of a white person with a Negro or mulatto or

person, who shall have one-eighth or more of Negro blood, shall be unlawful and void.

Hospital Entrance There shall be maintained by the governing authorities of every hospital maintained by the state for the treatment of White and

Colored patients separate entrances for White and Colored patients and visitors, and such entrances shall be used by the race only for which they are prepared.

Prisons The warden shall see that the White convicts shall have separate

apartments for both eating and sleeping from the Negro convicts.

Education Separate free schools shall be established for the education of

children of African descent; and it shall be unlawful for any Colored child to attend any White school, or any white child to attend a Colored school.

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Intermarriage All marriages between . . . White persons and Negroes or

White persons and Mongolians . . . are prohibited and declared absolutely void . . . No person having one-eighth part or more of Negro blood shall be

permitted to marry any White person, nor shall any White person be permitted to marry any Negro or person having one-eighth part or more Negro blood.

Education Separate rooms [shall] be provided for the teaching of pupils of

African descent, and [when] said rooms are so provided such pupils may not be admitted to the school rooms occupied and used by pupils of Caucasian or other descent.

Textbooks Books shall not be interchangeable between the White and

Colored schools, but shall continue to be used by the race first using them. Libraries The state librarian is directed to fit up and maintain a separate

place for the use of the Colored people who may come to the library for the purpose of reading books or periodicals

Militia The White and Colored militia shall be separately enrolled, and shall never be compelled to serve in the same organization. No organization

of Colored troops shall be permitted where White troops are available, and while White troops are permitted to be organized, Colored troops shall be

under the command of White officers. Intermarriage All marriages between a White person and a Negro, or

between a white person and a person of Negro descent to the fourth generation inclusive, are hereby forever prohibited.

Cohabitation Any Negro man and White woman, or any White man and Negro woman, who are not married to each other, who shall habitually live in

and occupy in the nighttime the same room shall each be punished by imprisonment not exceeding twelve (12) months, or by fine not exceeding

five hundred ($500.00) dollars.

Education The schools for White children and the schools for Negro children shall be conducted separately.

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Juvenile Delinquents There shall be separate buildings, not nearer than

one-fourth mile to each other, one for White boys and one for Negro boys. White boys and Negro boys shall not, in any manner, be associated

together or work together.

Mental Hospitals. The Board of Control shall see that proper and distinct

apartments are arranged for said patients, so that in no case shall Negroes and White persons be together.

Barbers No Colored barber shall server as a barber [to] White women or

girls.

Burial The officer in charge shall not bury, or allow to be buried, any Colored persons upon ground set apart or used for the burial of White

persons.

Restaurants All persons licensed to conduct a restaurant, shall serve

either White people exclusively or Colored people exclusively and shall not sell to the two races within the same room or serve the two races

anywhere under the same license.

Amateur Baseball It shall be unlawful for any amateur White baseball team to play baseball on any vacant lot or baseball diamond within two

blocks of a playground devoted to the Negro race, and it shall be unlawful for any amateur Colored baseball team to play baseball in any vacant lot or baseball diamond within two blocks of any playground devoted to the

White race.

Parks It shall be unlawful for Colored people to frequent any park owned or maintained by the city for the benefit, use and enjoyment of White

persons . . . and unlawful for any White person to frequent any park owned or maintained by the city for the use and benefit of Colored persons.

Transportation The . . . Utilities Commission . . . is empowered and directed to require the establishment of separate waiting rooms at all

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stations for the White and Colored races.

Teaching Any instructor who shall teach in any school, college, or institution where members of the White and Colored race are received and enrolled as

pupils for instruction shall be deemed guilty of a misdemeanor, and upon conviction thereof, shall be fined in any sum not less than ten dollars

($10.00) nor more than fifty dollars ($50.00) for each offense. Fishing, Boating, and Bathing The [Conservation] Commission shall have

the right to make segregation of the White and Colored races as to the exercise of rights of fishing, boating, and bathing.

Mining The baths and lockers for the Negroes shall be separated from the

White race, but may be in the same building. Telephone Booths The Corporation Commission is hereby vested with

power and authority to require telephone companies . . . to maintain separate booths for White and Colored patrons when there is a demand for

such separate booths. That the Corporation Commission shall determine the necessity for said separate booths only upon complaint of the people in the town and vicinity to be served after due hearing as now provided by law in

other complaints filed with the Corporation Commission.

Lunch Counters No persons, firms, or corporations, who or which furnish meals to passengers at station restaurants or station eating houses, in

times limited by common carriers of said passengers, shall furnish said meals to White and Colored passengers in the same room, or at the same

table, or at the same counter.

Child Custody It shall be unlawful for any parent, relative, or other white person in this State, having the control of custody of any White child, by right of guardianship, natural or acquired, or otherwise, to dispose of, give or

surrender such white child permanently into the custody, control, maintenance, or support, of a Negro.

Libraries Any White person of such county may use the county free

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library under the rules and regulations prescribed by the commissioner’s

court and may be entitled to all the privileges thereof. Said court shallmake proper provision for the Negroes of said county to be served

through separate branch or branches of the county free library, which shall be administered by [a] custodian of the Negro race under the supervision of the county librarian.

So, what does this mean regarding the Treatment of Blacks Today?

Race is a real part of black people’s lives—so much so that it keeps them guessing

about why they are being treated a certain way when situations occur. “Is it

because I’m black or is it me?” “Was that an insult because I am black or just

because…?”

As people, we might not be aware of it every day but it only takes a look,

a word, an inappropriate action, or an overt denial of basic rights or privileges to

make race present, felt, and therefore real.

These are burdens of the past that still affect many today and can

become an everyday experience for Blacks. Race and inequality has been the

cause that has united Blacks (despite attempts to divide and conquer); fighting

for the promise of mutual respect and a level playing field of economic

opportunity. The struggle for many Blacks or Blacks as a group continues because

after hundreds of years of mistreatment, forty years of equal rights laws and a

Black President (President Barack Obama) it just is not enough to level the

playing field and keep blacks from wondering “is it just me or is it because I am

black.”

Despite having a Black man as the President of the U.S. it still has not

changed the mind of some that see Black men (young and old) as violent and

criminal acting—a force to be protected against.

Many blacks are just a few generations removed from their slave

ancestors, so would slavery still bother them? Would confederacy symbolism and

nooses that represent lynching’s still bother them? Would words utilized during

slavery (like boy, colored people, fetch this) still bother them? The answer in

many cases is yes--as for many blacks the wounds are still open and have not

healed.

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But who should be responsible for this healing? Whites? This would make a

complex problem seem simple. Majority of whites did not benefit from slavery, did

not participate in slavery and have not directly done an injustice to blacks.

So then how does healing occur?

A start would be a serious apology for the brutal treatment of Africans in this

country. This actually has begun when Rep. Steve Cohen, a Democrat from

Tennessee, drafted the resolution and presented it to the House on July 29, 2008

indicating in his speech that a total of 120 lawmakers, including two Republicans,

co-sponsored the resolution, Cohen said.64

In February, the Senate apologized for atrocities committed against Native

Americans, and the body apologized in 2005 for standing by during a lynching

campaign against African Americans throughout much of the past century. Twenty

years ago, Congress apologized for interning Japanese Americans in concentration

camps during World War II.65

While an apology for slavery has long been an issue for African Americans it

is often stated that this apology was prolonged because of the issue of reparations.

There has yet been any type of reparation and the apology continues as Iowa

Democratic Senator Tom Harkin sponsored a resolution that passed on June 17,

2009 that "acknowledges the fundamental injustice, cruelty, brutality and

inhumanity of slavery," and "apologizes to African Americans on behalf of the people

of the United States for the wrongs committed against them and their ancestors

who suffered under slavery and Jim Crow Laws."66

So now what?

 Reparations (repayment for all the hundreds of years of free labor that corporations and land owners had)?

 More laws and policies to stop racial profiling, an unfair criminal system targeted

towards Blacks (read the sentencing project found on www.google.com) and

enforcement of workplace policies that would level the playing field forcing equal

treatment?

 History books in the K-12 curriculum that teaches the real story about people

of color in the country?

 Media that is not focused on black violence which always makes the headline aside

from other group's violence?

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You think about what would it take. Most certainly an attack on

Affirmative Action (the policy that seeks to level the playing the field) is probably

not the answer. Politicians and big business (those) who have directly benefited

from slavery have to recognize that America would not be the “powerhouse” it is

today without those hundreds of years of free labor. So now that that was all

done, do you just walk away and say oh well we, the U.S. are (in some eyes)

okay now?

Unfortunately, still today you can find that “race” an obvious difference

among people—perpetuates itself in many negative ways. Are there those who are

afraid of Blacks because they have been portrayed as violent even though they

were the ones taking the lynching’s and not giving them? Is it not the case that

blacks still disproportionately live separate from their suburban counterparts

where acceptance and integration in certain neighborhoods is occurring very

slowly? Is it not the case that Blacks get racially profiled when it comes to crimes,

jobs, driving, and voting opportunities? The list could continue but you get the

point.

There is still another disparaging fact—despite all of this oppression against

blacks in this country, Blacks have and continue to make significant contributions

to our U.S. society; yet, this has not been included in American history. Black

history month is when you learn about African American contributions but you

learn very little about the Black scientists, doctors and inventors (areas that are

perceived as only for the intellectual best). We learn instead that blacks

contributed when it benefited themselves during the Civil Rights Era. We hear

about black athletes and entertainers. But is this all that Blacks in America have

and continue to do? If you don’t know the real answer then that is unfortunate. If

we are to continue in our quest for valuing diversity, it is not only

necessary to understand the past and the struggles of different groups in our

society, but it is just as important to understand each group’s contributions.

Otherwise, we wonder: why do “these people” deserve the respect and equal

treatment they are always demanding.

Concluding Thoughts

Restoration of the rich history that slavery and segregation severed seems

necessary if we are to understand why yet still today we are addressing various

plights from social to systematic racism faced by blacks. Few would argue against

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the fact that nearly four decades of employment law have made a significant

change to the face of the American workplace. But, after hundreds of years of

racism toward Blacks, equal opportunity is not yet a realism for African Americans.

End of Chapter Questions

1. What is meant by chattel slavery? Why was slavery in America more brutal than other

slave institutions?

2. In what manner did the slaves fight back against slavery?

3. How does the Willie Lynch speech still impact blacks and whites today?

4. Is equal opportunity a reality today for blacks, why or why not?

5. Is the following a true or false statement: All whites were in favor of slavery, explain your answer.

6. What does the following:  racial profiling (targeting individuals for suspicion of crime or wrong

doing based on the individual's race),

 current (2014/2015) police brutality or killing by police of unarmed Black men,

 racial disparities (unequal care due to race) in health care according to the 2010 National Healthcare Disparities Report

Have to do with stereotypes and prejudices toward blacks and how can this create

unequal treatment of Blacks in the workplace?

Internet Exercise

Using the Internet, go to

http://inventors.about.com/od/blackinventors/a/black_inventors.htm or to the following

site to look at a more extensive list of black inventors

http://inventors.about.com/library/blblackinventors.htm or go to www.google.com and

type: black inventors

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 Now list eight to nine of the inventions that would change how you interact in

your life.

 Now answer the following question: Blacks seem to be highlighted when it

comes to sports and entertainment or civil rights—what is your view on

sharing these important scientific contributions to U.S. society, how can this

cultural knowledge (area of knowledge and contribution perceived as only for

the intellectual best) change or enhance one’s view of Blacks? How could it

help Black children? How could it help non-Black children?

End of Chapter Exercise

Read the following known facts:

A. Eight thousand years ago, people in present-day Zaire developed their own numeration system, as did Yoruba people in what is now Nigeria. The Yoruba system was based on

units of 20 (instead of 10) and required an impressive amount of subtraction to identify

different numbers. Scholars have praised this system, as it required much abstract

reasoning.

B. More than 35,000 years ago, Black Egyptians scripted textbooks about math that included division and multiplication of fractions and geometric formulas to calculate the

area and volume of shapes. Distances and angles were calculated, algebraic equations

were solved and mathematically based predictions were made of the size of floods of the

Nile.

C. Before the European invasion of Africa, medicine in what is now Egypt, Nigeria and South Africa, etc. was more advanced than medicine in Europe. Medical procedures

performed in ancient Africa before they were performed in Europe:

 vaccination,

 autopsy,

 limb traction and

 broken bone setting,

 bullet removal,

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 brain surgery,

 skin grafting,

 filling of dental cavities,

 installation of false teeth,

 Caesarean section,

 anesthesia and tissue cauterization

 surgeries under antiseptic conditions universally when this concept was only emerging in Europe

D. The picture that has been shown as it relates to people in the continent of Africa or go to google and choose “images” not “web” then type: pictures starving children in Africa

Now answer the following five questions:

1. By only seeing the picture in (D) as it relates to Africans, what association would people make about those who currently or come from the continent or 54 countries of Africa?

2. What does knowing the “real” facts about Africa say about the skills and intellect of many of the ancestors of Blacks in America?

3. Some people say that slavery did Blacks a favor because they were uncivilized people, yet this is not accurate of many of the countries of Africa now or past days…what arguments can

you make against this belief based on the facts in a-c above.

4. In the first few chapters, we state that knowing cultural history is important, how does what you learned in the chapter about the fight of blacks for equality, the skills and talents of

Africans/blacks go against the stereotypes that are still very prevalent toward Blacks

today.

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5. If someone was raised to believe that Blacks were inferior (due to slave status etc.) as a

people or just violent or ignorant, how does just knowing this small amount information in

the exercise among the many other facts found at:

http://atlantablackstar.com/2013/12/07/10-african-kings-and-queens-whose-stories-must-be-

told-on-film/5/ and http://www.africanlegends.info/ and http://www.greatblackheroes.com/

regarding the history of Africans or contributions of Blacks change that perspective

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References

1. Henderson, G. (1994). Cultural Diversity in the Workplace: Issues and Strategies.

Westport, Connecticut: Praegar Publishing.

2. U.S. Census Bureau. (n.d.). African Americans by the Numbers. Retrieved from http://www.infoplease.com/spot/bhmcensus1.html

3. Ibid.

4. Burnside, M. (n.d.).Marooned: Africans in the Americas 1500 - 1750. Mel Fisher Museum. Retrieved from http://www.kislakfoundation.org/millennium- exhibit/author1.htm

5. Ibid.

6. Davis, R. C. (2009). White Slavery in the Mediterranean, the Barbary Coast and Italy, 1500- 1800. New York, NY: Palgrave Macmillan Ltd.

7. Klein, H. S. (1999). The Atlantic slave trade. New York: Cambridge University Press.

8. Ibid.

9. Ibid.

10. Thorton, J. (1997, November). The business of slavery. New York Times Book Review, 11.

11. Burnside, M. (n.d.). Marooned: Africans in the Americas 1500 - 1750. Mel Fisher Museum. Retrieved from http://www.kislakfoundation.org/millennium- exhibit/author1.htm

12. Wood, P. (1974). Black Majority. New York: Random House.

13. Ibid.

14. Burnside, M. (n.d.). Marooned: Africans in the Americas 1500 - 1750. Mel Fisher Museum. Retrieved from http://www.kislakfoundation.org/millennium- exhibit/author1.htm

15. Ibid.

16. Thomas, H. (1997). The slave trade: the story of the Atlantic slave trade, 1440- 1870. New York: Simon & Schuster.

17. Howard, T. (1971). Black voyage: eyewitness accounts of the Atlantic slave trade. Boston: Little, Brown.

Managing Workplace Diversity | Chapter Seven: Understanding the African American/Black Experience

215

18. Bennett, L., Jr. (1966). Before the Mayflower: a history of the Negro in America, 1619-1964. Baltimore: Penguin Books.

19. Ibid.

20. 1860 Census Results. (n.d.). The Civil War Home Page. Retrieved from http://www.civil- war.net/pages/1860_census.html

21. American Civil War Census Data. (n.d.). Retrieved from http://www.civil- war.net/census.asp?census=Total

22. Howard, T. (1971). Black voyage: eyewitness accounts of the Atlantic slave trade. Boston: Little, Brown.

23. Dixon, L., Hynes, G. & Nelson, C. G. (n.d.). A Black Perspective of American History. Retrieved from http://www.duboislc.org/BlackPerspective/BlackPerspectivePart3.html

24. Aptheker, H. (1983). American Negro Slave Revolts. New York: International Publishers.

25. Genovese, E. D. (1992). From Rebellion to Revolution: Afro-American Slave Revolts in the Making of the Modern World. Baton Rouge: Louisiana State University Press.

26. Aptheker, H. (1983). American Negro Slave Revolts. New York: International Publishers.

27. Ibid.

28. Genovese, E. D. (1992). From Rebellion to Revolution: Afro-American Slave Revolts in the Making of the Modern World. Baton Rouge: Louisiana State University Press.

29. Ibid.

30. Wood, P. H. (1974). Black Majority: Negroes in Colonial South Carolina from 1670 through the Stono Rebellion. New York: Knopf.

31. Ibid.

32. Coombs, N. (1972). The Immigrant Heritage of America. New York: Twayne Press.

33. Ibid.

34. Ibid.

35. Katz, W. L. (1990). Breaking the Chains: African-American Slave Resistance. New York: Macmillan.

36. Ibid.

37. Robinson, C. J. (1997). Black Movements in America. New York: Routledge.

38. Oates, S. B. (1975). The Fires of Jubilee: Nat Turner's Fierce Rebellion. New York: Harper and Row.

Managing Workplace Diversity | Chapter Seven: Understanding the African American/Black Experience

216

39. Genovese, E. D. (1992). From Rebellion to Revolution: Afro-American Slave Revolts in the Making of the Modern World. Baton Rouge: Louisiana State University Press.

40. Ibid.

41. Johnson, C. (2007). Revolutionaries to race leaders; Black power and the making of African American politics. Minnesota: University of Minnesota Press.

42. Bennett, L., Jr. (1966). Before the Mayflower: a history of the Negro in America, 1619-1964. Baltimore: Penguin Books.

43. Ibid.

44. Stampp, K. (1989). The Peculiar Institution: Slavery in the Ante-Bellum South. London: Vintage Publishing.

45. Slave Chronicles. (2004, July). The Willie Lynch Letter and The Destruction of Black Unity. Black Wallstreet.

46. Wells, I. B. (1893). Lynch law. Retrieved from http://www.historyisaweapon.com/defcon1/wellslynchlaw.html

47. Slave Chronicles. (2004, July). The Willie Lynch Letter and The Destruction of Black Unity. Black Wallstreet.

48. Ibid.

49. Ibid.

50. The Northern Abolitionist Movement. (2005-2006). American Civil War Reference Library. New York: Thomson Learning, Inc.

51. Sisterhood and Slavery: Transatlantic Antislavery and Women's Rights. (2001). Retrieved from http://www.yale.edu/glc/conference/civin.pdf

52. Means and Ends in American Abolitionism. (1969). New York: Pantheon Books.

53. Ibid.

54. McPherson, J. M. (1964). The Struggle for Equality. Princeton, N.J.: Princeton University Press.

55. Lerner, G. (1971). The Grimké Sisters from South Carolina. New York: Schocken Books.

56. Ibid.

57. Ibid.

58. Ibid.

59. Ibid.

Managing Workplace Diversity | Chapter Seven: Understanding the African American/Black Experience

217

60. Taylor, K. H. (1996). Black Abolitionists and Freedom Fighters. West Bloomfield: Oliver Press.

61. Means and Ends in American Abolitionism. (1969). New York: Pantheon Books.

62. Jentz, J. B. (1977). Artisans, Evangelicals, and the City: A Social History of the Labor and Abolitionist Movements in Jacksonian New York. City University of New York: Ph.D. dissertation.

63. Franklin, J. H. & Moss, A. A. Jr. (1988). From slavery to freedom: a history of Negro Americans. New York: Knopf.

64. Fears, D. (2008, July 30). The Washington Post. Retrieved from: http://www.washingtonpost.com/wp-dyn/content/article/2008/07/29/AR2008072902279.htm

65. Ibid.

66. Hannah, D. C. (2009, June 19). Congress Apologizes for Slavery. Retrieved from: http://www.diversityinc.public/5995.efm

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Chapter Eight: Understanding the Asian American & Latino Experience

A wise man makes his own decisions an ignorant man follows

the public opinion.

Chinese Proverb

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UNDERSTANDING THE ASIAN AMERICAN AND LATINO MIGRATION EXPERIENCE

Chapter Objectives

After reading this chapter, you should be able to:

 understand why the Chinese, Japanese and Filipino migrate(d) to the United States.

 identify laws that halted immigration and enacted

mistreatment against the Chinese, Japanese and Filipino.

 recognize why the Mexicans, Puerto Ricans and Cubans migrate(d) to the United States.

 comprehend discriminatory actions against the Mexicans,

Puerto Ricans and Cubans.

 describe why some in the United States wanted the Asian

and Latino populations in America and why some did not.

 apply what is learned to immigration issues and the concept of cheap labor in today’s workplace.

Chapter Eight

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ASIAN AMERICAN MIGRATION EXPERIENCE Who are Asian Americans?

Chinese, Japanese, Filipinos, Koreans, Vietnamese, Cambodians, ethnic Lao, Hmong,

Thai, Samoans, Tongans, & Asian Indian are just a few of the ethnicities that are

considered Asian American. Chinese, Filipinos, Japanese, Asian Indians, Koreans,

and the Vietnamese constitute nearly 90% of all Asian Americans.

Many would also like to add Hawaiians, Samoans, & Guamanians to the above list

however they should not be added, as they are Pacific Islanders. Pacific Islanders

make up smaller numbers as compared to the population of Asian Americans in the

United States and therefore will not be discussed.

Each Asian American group is very distinct with its own history, language and

culture. The ancestral tongues of Asian Americans range from Tagalog to

Japanese to Hindu to Korean. They also practice various religions such as: Hinduism,

Buddhism, Jainism, Taoism and Roman Catholicism just to name a few. Any person

of Asian descent, either native or foreign born, living in the U.S. is considered

Asian American. But, many of Asian descent still identify strongly with their country

of origin. They may often be more likely to refer to themselves as Japanese or

Chinese American, etc… rather than just Asian American.

Many of Asian descent as well as other immigrants come to the U.S.

seeking relief from their communistic economic systems and dictatorial leadership. In

many communistic countries the government has control of all the land, labor and

capital (money). They can therefore make it very difficult for the average citizen

to have any freedom or wealth. In a communistic country those in rule could

decide to take 90% of the wealth and divide it amongst 2% of the population and

the other 98% of the country could live in extreme poverty. The people who leave

these countries and migrate to the United States are often in search of the many

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freedoms and individual wealth that the U.S. has to offer.

CHINESE AMERICANS

The first significant immigration to America came about in the 1850s when gold

was found in California. The Californians didn’t seem to mind when more than

80,000 fortune seekers from every corner of the globe descended on the gold

mines.1 The Chinese (mainly men) were among these seekers whom California

rolled out the welcome mat for.

While the Chinese may have come for gold, the U.S. wanted them here

because they needed cheap labor to work in the fields, factories and on the

railroads.2 The word got out and more Chinese men came to assist the U.S. in

building up its country. As the population of California continued to increase, by

1852, 10% of the 250,000 people were Chinese.3 But, now they weren’t

welcomed. Some whites were becoming furious at their arrival as they felt they

were a threat for their employment.4 There were soon cries like, “California for

Americans” that were heard across the state.5

The government, however, refused to pass laws forbidding foreigners to

mine, nor did the government limit immigration. This outraged many Whites

because they were not only mad about the Chinese participation but also

considered the Native Americans and Mexicans who lived in California foreigners

as well.6 Never mind the fact that the both the Native Americans and Mexicans

lived in California and elsewhere in the U.S. centuries before the arrival of White

settlers.

In these days of the California Gold Rush, the young American Republic

was pursuing a dream of “Manifest Destiny.”7 That is, stretching its borders in

every direction for the free development of multiplying millions. America needed

strong, reliable workers and they found them in the Chinese. The Chinese were

also in abundance and would work for minimal wages. Therefore, the government

did not want them to leave.8

Some whites in Congress, however, didn’t just want to use the Asian

Americans for cheap labor they wanted to secure citizenship rights for them by

amending the Naturalization Law of 1790.9 This Law specified that only “whites”

were eligible for naturalized citizenship. However, this only received one-third of

Congress’ support and the fight against the Chinese did not end here.

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Another very detrimental act towards the Chinese was passed. The Chinese

Exclusion Act of 1882 was a victory for those who wanted to rid the U.S. of Chinese

immigrants. This Act was the first and only immigration law in American

History to target a specific nationality as it prohibited the Chinese from entering

the U.S.10

At the time of the Act there were 70,000 documented Chinese men and

fewer than 4,000 Chinese women in the U.S.11 These numbers posed a serious

problem for the Chinese bachelors, because there were so few Chinese women

and most non-Chinese women shunned their company. Furthermore, many of

these men only wanted Chinese women because they did not want to jeopardize the

ethnic purity of their lineage.

But over time, as the Chinese men assimilated to American life these aliens

did marry American women who were citizens. They themselves were then able to

achieve citizenship. But, the government felt that America’s Anglo-Saxon way of life

was in jeopardy and so they then passed the Draconian Cable Act in 1922.12 This

act punished American women for marrying these Chinese men. Their punishment

was a loss of U.S. citizenship. This act was fought and repealed in 1936, but until

then American women stayed clear of Chinese men.13

But those angry Whites with power did not stop there, there were other

acts passed that were similar to the Cable Act, such as the Exclusion Act. The

Chinese Exclusion Act was a United States federal law signed by President Chester A.

Arthur on May 6, 1882. It was one of the most significant restrictions on free

immigration in U.S. history, prohibiting all immigration of Chinese laborers.14 By

1943, the Exclusion Act was finally repealed and a statue was put into place that was

to be completely colorblind. However, this new law only allowed an annual quota

of 105 for naturalization (citizen by oath).15 This law did not alleviate the obvious

racism that had been targeted towards the Chinese. For example, if there was a

Chinese born in Canada they still fell into this category of naturalization, but if a

person of European ancestry was born in Canada they could enter as a non-quota

immigrant despite the fact that both of these individuals would have been Canadian

citizens.

So even though the Chinese came for freedom and wealth once here they

struggled for equality and dignity. Yet despite all these setbacks, there were still

many Chinese Americans who contributed significantly to American history. The

construction of the Central Pacific Railroad line was a feat accomplished mainly by

the Chinese. Of the 10,000 laborers in the Central Pacific, 9000 were Chinese.16

They worked extremely hard, clearing trees, blasting rocks with explosions,

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shoveling and carting away debris and laying tracks. A thousand of these Chinese

workers lost their lives in this endeavor.17

But, when the railroad was done and the golden spike was driven to

commemorate the momentous occasion, no Chinese were present. Despite their

significant contributions, the Chinese had been purposely left out of the

ceremonies as well as from the “famous” photograph of Americans who drove the

golden spike.18 As if this wasn’t enough, to add insult to injury, the Central Pacific

then laid-off almost all of the Chinese.

Rather than return home to a government controlled impover i shed

China, these now unemployed Chinese gathered in San Francisco where they

joined with other Chinese ex-miners in the manufacturing fields. San Francisco,

the 9th leading manufacturing city in America, may have not acquired this title

had it not been for the Chinese. The Chinese were in low paying jobs in these

manufacturing companies and even when they did the same work as Whites,

their wages were less. This hostility exhibi ted toward the Chinese was not

only discriminatory (according to today’s laws) but also raci st.

While every culture or ethnicity has the premise to be racist, in

understanding racism, an important variable to understand is the presence of

power. It is the power to enforce the “prejudgment” of superiority or inferiority

that leads to racism. Author Judy Katz in studying “White” racism wrote, “Racism

is perpetuated by Whites through their conscious and/or unconscious support of a

climate and institutions that are founded on racist policies and practices.”19 The

racial prejudice of these White people (those at the top of the wealth pyramid who

have power) coupled with their political, economic, and social power allows them

to be able to enforce discriminatory practices on every level of life.

Racism can make it very difficult it’s victims to achieve success, but it

does not prevent success. In this climate of racism, the Chinese have

continued to aid the U.S. For instance, the horticulturalist Ah Bing developed in

Oregon the popular Bing Cherry and in Florida Lue Gim Gong bred oranges that

were resistant to frost, thus enabling Florida’s nascent citrus industry to get off

the ground. In 1957, Tsung-dao Lee and Chen-nin Yang were awarded the

prestigious Nobel Prize in physics for breaking the conservation-of-parity law.20

The Chinese also advanced their community, for example in 1852 in San

Francisco the first Chinese theater was established in a building brought from

China; then in 1854, to advance their own interest San Francisco’s first

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Chinese Newspaper was published.21 A few years later an organization was formed

known as the Chinese Consolidated Benevolent Association which arbitrated on

behalf of the Chinese, their social welfare and community interests.22

During this time of racial discourse directed toward the Chinese, it did not

prevent the Chinese from fighting for their rights. In one such case Yick Wo, who

was convicted of operating a laundry without a license, took his case to the

Supreme Court and they found that “the law was administered with an evil eye” to

drive Chinese out of business; the law was struck down as discriminatory and this

was a key case in defining the 14th Amendment.23

JAPANESE AMERICANS

In the 1880s the Japanese government lifted its ban on emigration. Thousands of

Japanese, mostly from the countryside, came to Hawaii and later to the United

States.24 They came as many other immigrants did, because of the prospect of a

brighter financial future. But, their difference was that while they came to work hard

and save money, they also planned to return home. They were planning on being

sojourners, that is, travelers. They just wanted to come, live and work for a while in

this country.

As the Japanese came to the U.S., the Japanese government strictly supervised who

came in order to protect their honor sending only healthy, strong and relatively well

educated Japanese.25 Many of these Japanese who came were from the rural areas

of their country and they brought a wealth of agricultural skills. They utilized

these skills in the U.S. and were successful farmers. But, the Japanese weren’t

comfortable working other’s land. They wanted farm ownership for themselves. So,

they started pooling their money to make this happen. Even though they owned less

than 2% of all farmland in California, White landowners in the western states began

to fear Japanese competition.26 They had so much fear that they used their power to

cause Congress to pass the Alien Land Act.27

The Alien Land Act of 1913 prohibited ownership of property by “aliens ineligible

to citizenship” which due to the Naturalization Act included the Japanese.28 But, the

Japanese attempted to find a loophole in the law. They started purchasing land

in the name of their children who were American citizens.29 But, to keep the

Japanese from being successful Congress then amended the Alien Act to exclude

purchase of land by minors. This completely eliminated the Japanese from farm

ownership.

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Around the time of the Alien Land Act hatred toward the Japanese was

widespread. Not only weren’t they ineligible for citizenship and barred from

owning land, but they often experienced the same Jim Crow like hostilities that

were enforced on Blacks.30 The Japanese were routinely segregated by Whites and

refused service in barbershops, grocery stores, hotels and restaurants.

Roosevelt, president at the time, was worried that this treatment of the

Japanese in the U.S. would get back to Japan and cause international chaos.

Therefore, Roosevelt signed a Gentlemen’s Agreement with Japan.31 This

agreement halted Japanese immigration and legislation was designed to reduce

the harassment of the Japanese. The agreement also allowed immigration of the

parents, wives and children of the 90% male U.S. Japanese population.32

This last immigration arrangement angered the White exclusionists (Whites

who felt access to America should be only for Europeans) as the immigration of

these men’s family were more than many thought would come. Therefore,

Congress appealing to the White male voting population passed the

Immigration Act of 1924.33 This Act prohibited foreigners ineligible for U.S.

citizenship—by definition all Asians—from coming to American shores.

With all of this turmoil the Japanese Americans were experiencing, when

the attack at Pearl Harbor occurred it just made it worse for the Japanese.

Roosevelt had signed the Executive Order 9066. This order authorized and

structured the relocation and internment of nearly 120,000 Japanese women, men

and children.34 Executive Order 9066 imparted a large dose of legitimacy to the

wartime hysteria and racism rampant in America.35

Americans bought the propaganda they were fed about how the Japanese

Americans on the West Coast were enemy aliens loyal to Japan. The U.S. public

supported the government in its assault against Japanese Americans. Newspaper

columnists commonly called Japanese Americans the following: nips, japs, and

yellow vermin.36 This just incited others into the hatred of the Japanese. However,

the thing to remember is that this was not the first exhibition of hatred toward the

Japanese. The war was seemingly a more ‘valid’ reason to incite hatred.

FILIPINO AMERICANS

While the Philippines are an Asian country, some think due to its name that it is

not. Confused because it has a Spanish name taken from Philip II, does not make

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it any less “Asian.” While Japan and China have contributed to the shaping of the

history of the Philippines, the country has also been impacted by Spain and later the

United States. Despite the Filipinos resistance to foreign domination, the U.S. went

there and enacted many of its ways of living. It setup a democratic

government and American style schools, which enforced usage of the English

language. The schools also taught American history and values instead of teaching

Philippine history. This introduction to America inspired many to immigrate to

America.

When the Filipinos arrived many were already accustomed to American

culture. Because Americans wanted the Filipinos to come to America, Filipinos

were exempt from the discriminatory legislation that virtually halted all Asian

immigration for a period of time.37 But just like the Chinese and Japanese aliens in

America, Filipinos did not have the right to vote, own land or attain U.S.

citizenship.

When the Filipinos arrived in the U.S. many were men. But, unlike their

Japanese and Chinese counterparts who either weren’t comfortable around American

women or wanted to preserve their lineage, the Filipinos had neither concern. In the

absence of Filipino women, many married White women. At the time, however, anti-

miscegenation laws only barred marriages between Whites and persons of African

or Mongolian blood.38 But, even though the marriages between Filipinos and Whites

were allowable by law many still received harassment. The Caucasian women were

often called “nigger lovers.”39 They called them this because of the brown skin tone

of the Filipinos.

While this harassment dampened the experience of the Filipino immigrants,

what really hurt them was the Great Depression. The Great Depression was a bad

time for all, but it was even worse for people of color who were already being

discriminated against. Desperate from the shortage of jobs across the country,

racists blamed their misfortunes on these immigrants of color.40 There was also

rioting against Filipinos on the Pacific Coast. In October 1929, in White River

Valley, Washington, some White farm workers fought Filipino workers because the

latter worked for less pay. By the summer of 1930 anti- Filipino activities had

spread to Idaho and Utah.41

In addition, there were many attempts to exclude Filipinos from the

mainland. Congressman Richard Welch of California introduced a bill with this aim.

He received support from the states of Oregon and Washington, from labor

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unions, and from groups concerned about the ethnic composition of the United

States population.

But despite this turmoil, the American government started making deals

with the Philippines that was presented as a win-win that is, a win for the U.S as well as the Philippines. In 1932, the Cutting-Hare Bill passed which was the

culmination of these dealings. Then in 1934, there was the Tydings-McDuffie Act.

These acts were a triumph for those who wanted to end Filipino immigration.

The act stated that the Philippine Islands would become independent after

a transition period of 15 years. The U.S was to provide assistance during those 15

years of commonwealth status, in exchange for an annual quota set at 50

immigrants to the mainland, U.S.42 This also called for separate regulations for

immigration to Hawaii. Filipinos in Hawaii were restricted from moving from

Hawaii to the U.S. and they were reclassified as aliens rather than nationals. After

successful lobbying, the Hawaiian Sugar Planter’s Association convinced Congress

to allot additional spaces for Filipino immigrants to Hawaii, where cheap labor was

needed.43

The Tydings-McDuffie Act of 1934 still restricted immigration and it wasn’t

until The Immigration Act of 1965 which liberalized immigration from Asia did

Filipino immigration pick back up.44 While the previous immigrants were laborers,

these new immigrants were White-collar professionals. But, many still couldn’t

meet stringent U.S. certification requirements.45 For example, dentists from the

Philippines were forced to work as dental aides in the U.S., unless they underwent

more training. What was strange about this is that the U.S. set up the school

systems in the Philippines and therefore it would be assumed that their quality of

education wouldn’t be questioned. But, was the quality of education the issue or

more the issue of keeping these well-paying jobs for those American’s or

immigrants who were more favored?

Furthermore, these new Filipino immigrants brought their wives who were

educated as well. These women often worked outside the home in one of the

few fields open to women, nursing.46 Because many American women weren’t

really working outside the home this opened this opportunity to the Filipino

women and this economic opportunity helped the Filipinos preserve their heritage

in America.

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LATINO/HISPANIC MIGRATION EXPERIENCE

Who makes up the Hispanic/Latino population?

The term “Hispanic” is often used to refer to people of the Latin culture but

according to the dictionary “Hispanic” only refers to the language, people and

culture of Spain.47 The term “Hispanic” is therefore not representative of all Latin

ethnicities, such as: Africans of Cuba and Puerto Rico as well as Indians of

Central America. It is therefore necessary to extend this definition to include people

who live in the U.S. who came or whose ancestors came—not just from Spain—

but from other Spanish-speaking countries around the world. Many will refer to

this grouping of people as Latinos. Insisting that Latinos not only includes the

above groups but also those from other Latin areas like the Dominican Republic, El

Salvador, and Nicaragua. But, because the U.S. government recognizes Hispanic

rather than Latino the terms are often used interchangeably.

As we discuss Latinos/Hispanics in the United States, a group that is

estimated at 44.3 million (not including the 3.9 million residents of Puerto Rico) as of

2006 they constitute at least 15 percent of the nation's total population. They

have become the nation's largest ethnic or race minority group. We will focus

on the three largest of this ethnicity, which are: Mexican Americans, Puerto Rican

Americans and Cuban Americans.48

Like many Americans, Latinos are the product of immigration from an old

world to a new one. Yet they are unique. Through their history, Latinos bring

together three great cultures: African, Native-American and European which

explains their variation in color—from the light skin color of Jennifer Lopez (famous

entertainer) to the darker skin color of Sammy Sosa (famous baseball star) both

of whom consider themselves Latino.

The African influence of Latinos began through the first Africans who crossed

the narrow Strait of Gibralter to the Iberian Peninsula in 2000 B.C.49 These

Iberians lived in Libya, Algeria and Morocco and they built their own villages and

planted crops.50 One thousand years later, they mixed with newcomers, the Celts, to

create a new culture and about 500 B.C., a powerful city-state in northern Africa,

Carthage, began to send armies and colonists across the Mediterranean to the

Iberian Peninsula.51 There, the Carthaginians created colonies that lasted almost

300 years that i s, until the Roman Empire moved in to take control.

Then in 711 A.D., a group of African Muslims invaded this Iberian Peninsula

and forced the mixed European culture northward toward the Pyrenees. For the

next 800 or so years, these Moors, as they became known, shaped the culture of

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the Iberian Peninsula.52 Their mark can still be seen in the Mosques, gardens, and

paved streets of Spanish cities.

In the late 1400s, Spain joined Portugal in the African slave trade.53 This

type of slavery was similar to the slavery that existed in a few countries in Africa.

A person was enslaved for a time period and was required to work; however, once

this period ended the slaves assumed all rights as free citizens. Over the next few

centuries, Spain relied on the labor of Africans to build its empire in the New

World. In Spanish America, Spain’s African heritage joined with the heritage of

slaved Africans. This heritage was passed on through the years to other Hispanic

Americans.

The second cultural influence was from the Native Americans. About 7000

B.C. some ancient Native Americans turned from hunting and gathering to

farming for food. Over the next 5000 years, farming brought these groups

together and a village culture grew. By 1200 B.C., the Olmec culture had been

founded.54

Elsewhere in the Americas other Native American civilizations grew and

prospered. Among some of the most important were the Incas of Peru and the

Pueblo culture of the American Southwest.55 Others lived in South America, the

Caribbean, and the American Southeast. These cultures influenced the Spaniards

and Africans who traveled to the New World after 1492. This Native American

heritage has also been passed on through Latinos/Hispanic Americans.

Beginning in 1492, there were the Spanish conquests that again brought

together these different cultures. Christopher Columbus, born in Italy, but working

for the Spaniards, sought new routes to the rich lands of Japan and China. But in

1492, he startled onto a different continent. In this growing of the Spanish

empire—the Old World—Europeans and Africans came together and mixed with

the New World—Native Americans.56 These people of Spanish America created

many of the cultures and traditions that we now view in the U.S. among Hispanic

Americans.

The movement of Latinos to the Americas began at the start of the 20th

century that found Cuba, Puerto Rico, and Mexico in turmoil. Spain’s archaic rule

of its Caribbean possessions was challenged successfully in 1898. The U.S. went

into these countries trying to clean up what they considered to be neglect and

mismanagement of these countries’ resources.57

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Hispanic Colonial History According to the contributors of “AmericaUSA”, out of the 50 U.S. states Hispanics

explored and colonized at least 31 of the present states in the United States.58

Spanish speaking America's far-reaching influence, and contributions, continues

throughout the U.S. today. Spanish was spoken in the majority of the present

states in our country from the early 1900's to the present, during which time

English and Spanish have shared the status of dual languages in the present

USA. In 1776 when the Declaration of Independence was signed, it was a toss up

between several languages. Even though Spanish continued to be the collective

language of the majority in the "U.S." at the time of the American Revolution

it was not selected as the nation’s language.59

When new immigrants from Spanish speaking countries assimilate, they

assimilate into the USA Spanish speaking community, which has been in existence

collectively for 500 years. There are two collective (dual languages) throughout

the present USA- Spanish and English. Within the Spanish and English languages,

which are spoken collectively in the USA, there are also thousands of Indigenous

Tribes, each with their own distinct languages. As the following facts illustrate,

the Spanish language was/is not only confined to the American southwest, but is

spread throughout the present USA. When it comes to pioneers, one fact was that

these Spanish speaking people were very instrumental in spreading the Hispanic

culture and the Spanish language; from Alabama, Alaska, Arkansas, Arizona,

California (which is a Spanish word), Florida (a Spanish word meaning flowery) and

Georgia which were traditionally Spanish speaking from the early 1500 as they

colonized by the Hispanics.60

Also, during the 1500's, 1600's, 1700's the influence was provided to the

United States through the Hispanics: Presidios (forts), Missions were established; in

1598 they created the 1st Cattlemen's Organization; in 1776's American Revolution

the Hispanics or Spanish speaking people from New Mexico collected funds and

fought British soldiers on behalf of the United States and 500,000 Hispanics

fought in WWII.61

Mexicans in America

While Mexicans occupied a n d l i v e d i n western North America during manifest

destiny, there was a time period in history that brought immigrant Mexicans to

America. Dictator Porfiria Diaz, who had ruled for 30 years, had left lower classes

poor and much of the country’s wealth was in the hands of a few Mexicans and

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foreigners.62 In 1910, this situation in Mexico got worse. The bloody Mexican

Revolution that lasted several years made life unbearable for most. As Cuba,

Puerto Rico and Mexico continued to experience the harsh life of many dictatorial

rulers along with the remains of the war, these people began to head North in

hopes of finding a better life in the U.S.

Based on the history of Mexico and many other countries (including the

U.S.), it is easy to see how greed and the desire for wealth have caused those in

power to do undeserving acts to humans. For those who can migrate to the U.S.

they believe they will be able to escape the poor conditions of their homelands.

The railroads enabled masses of Mexicans to reach the U. S. Once in the

U.S., the railway also employed many of these immigrants. However, most

Mexicans in the U.S. worked as constructions workers, watchmen, in agriculture

or mining. Many of these occupations isolated Mexican Americans from the rest of

the American population—creating separate Spanish speaking communities.63 This

separation also did nothing to increase the “American” education of the Mexican

workers and their children. There was no access to schools in these remote

locations, and because many of the children worked alongside their parents, this

made formal “American” education and adaptation to the English language

nonexistent for them. It was also during this era, that Mexican Americans

developed the stereotype of being uneducated agricultural field hands.64 This

stereotype has existed for many decades.

This massive movement of people from Mexico to the U.S. was not

intended to be a permanent emigration. Many came to stay for a season or for a

few years to accumulate money as the wages were three to four times better than

in Mexico. But, as circumstance would have it, many did not return back to

Mexico. Like other groups of transient workers, labor contractors recruited these

non-English speaking agricultural Mexican laborers. They worked in gangs under

the contractor’s direction and total control. While these Mexicans were working,

they still were very poor and lived under such primitive conditions that it shocked

other Americans.65 This poverty that they had to accept, along with their folk

culture, race and work patterns set them apart culturally. But not all were set

apart as the lighter complexioned, acculturated and middle class portion of the

Mexican-American population was more easily accepted.66 They often could speak

English and could therefore blend into the White society (melt into the pot).

But, as more Mexicans arrived there was increased prejudice felt from

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some of the Anglo-community. The result of this prejudice impacted the Mexican

community in many ways. By the 1940s, the Mexican children, many who were

born U.S. citizens, had grown dissatisfied with the bad housing, bad schools and bad

jobs. To deal with their feelings of mistreatment, they formed gangs.67 These gangs

were largely concentrated in Los Angeles (LA) where there was a large Mexican

population.

The Pachucos, one of these gangs, emphasized the difference in their

culture and the rest of White society.68 They dressed differently, wearing zoot

suits consisting of high wasted baggy pants and long suit coats with very broad

shoulders. These young people needed a way to express their feelings of frustration

and bitterness, which is what they did through their clothing and hairstyles.

However, the LA police saw these gangs as more than just rebellious

teenagers. They believed the Pachucos were a threat to public order. Also, at this

time in LA, military men were on leave and also felt that these young men were

“Un-American” and needed to be taught a lesson.69 What began as street fights,

turned into major race riots. Many say this was the ugliest mob action since the

coolie (Chinese) race riots of the 1870s.

The race riots continued until the Mexican Ambassador in Washington asked

the U.S. State Department to help stop the violence. U.S. Government officials

stopped the riots by removing the military men.70 While many Mexican Americans

weren’t easily accepted into the Anglo communities due to their differences, Mexican

Americans still held strong to their own culture.

The family is central in Mexican American culture.71 Family breakups are

much less common among Mexican Americans than other immigrant groups. Spanish

is also the language that is still spoken in more than half of Mexican American

homes.72 Language choices of all Latinos and proficiency in English have in recent

years become ideological issues, rather than simply pragmatic questions related to

functioning in an English speaking country.

Some believe that these families should use English more. But, many

others in this debate don’t see the value in this—even non-Latino intellectuals see

this issue as an attempt to stigmatize Spanish as “inferior.” But, what makes one

language better than another? People who believe this about Spanish should

remember that Spanish as well as the 300 or so Native tongues were spoken on

this continent long before English became the “first language” of the United States.

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Columbus and the Spaniards

What do the following people/groups have in common that is related to the Latino

experience:

 Puerto Rico

 Christopher Columbus

 Cuba

 Native Americans

 Blacks

The Crusades were responsible for bringing to Europe imported treasures that

were coveted.74 An alternate route was needed. Christopher Columbus devised a

plan to reach the East by traveling west. The British decided to back Columbus,

but it was too late, Spain had already signed an agreement with Columbus.75

With profit being the motivating factor of the journey, Columbus was

unsuccessful. He sailed within twenty miles of the Mayan ruins and was just hairs

from the pearl fisheries in Columbia.76 His journeys did take him to both Puerto

Rico and Cuba. Claimed by the Spanish, the islands were subsequently settled by

people obsessed by the Three G’s—Gold, Glory, and Gospel.77 Neither Cuba nor

Puerto Rico was initially as profitable as Mexico and certain parts of South

America. In order to gain the most from these possessions agriculture was to be

developed. The Spanish tradition of not sullying one’s hands led to the use of

“Indians” as laborers. To better facilitate this aim Queen Isabella issued an order

on December 20, 1503.78 In the document she compelled the governors of the

possessions to ‘compel and force’ the Indians to do the labor.79 Subsequently,

literally millions of Indians were worked to death.

"A Bartolomé de la Casas (1474-1566), a Dominican monk,

was appalled at the treatment the Spaniards bestowed on the

Indians. He crusaded for the natives, pled their case to

King Ferdinand (1515), wrote the Historia de las India, and

was appointed the ‘Protector of the Indians.’ In his role as

the latter, he suggested something he would regret for the

rest of his life. He proposed that instead of Indians, Black

slaves be used in the mines and plantations. African slaves

were then imported in 1518. There emerged in the possessions

a very rigid caste system. (Many Indians also had one.) The

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Spanish class system was triangular. At the top were the

Peninsulares, those born on the Iberian Peninsula. They were

the only ones who could hold top administrative positions. Next

were the Criollos, sons and daughters of Europeans born in the

possessions. They had status, gained wealth, but had no

administrative power. Constituting the

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lower echelons were the Mestizos, half Indian half European; the

Mulattos, half black half European; the Indians, the Negroes, and

the Sambos, half black half Indian."80

America had designs on its southern neighbors for much of the nineteenth

century. Jefferson saw them as Spanish daggers; the South saw them as potential

slave states (slavery was abolished in Spain in 1870). Nothing really came of it

until William Randolph Hearst went to New York, bought a newspaper, The

Journal, and began a circulation war with his competitor, Joseph Pulitzer. Taking

on the cause of the Cuban revolutionaries, he and his battalion of ‘literary

mercenaries,’ the Yellow Journalists, began an all-out effort to rally support for a

war. Americans were also quite concerned over their investments involving sugar.

In 1898 when the Maine was sunk, either accidentally or deliberately, the U.S.

went to war with Spain. The “Splendid Little War,” or “Hearst’s Little War” was

over quickly, cost few lives to the U.S., and reunited a nation that had not been

cohesive since the Civil War. Spain had lost its entire empire. Spanish influence

declined, relegating her to the position of a defeated mother. This marked the

beginning of U.S. intervention in the islands. Cuba was granted independence

under U.S. supervision. Puerto Rico became a possession of the U.S.

Puerto Ricans and America

Puerto Rico has had a relationship with the United States since the early 1900s

when the United States starting intervening in the island. Why would the U.S.

intervene on behalf of Puerto Rico? Some would say that it’s Puerto Rico’s prime

location. It would seem easy for enemies of the United States to take up location

there if it is not controlled by the United States.

But for whatever the reason, the United States passed several legislative

acts regarding Puerto Rico. The acts concluded with Puerto Rico being a

possession of the United States and not a state as it had once desired.81 While

Puerto Rico is a possession and not a state the acts created a provision that

provides U.S. citizenship to Puerto Ricans who live in Puerto Rico. But as citizens

they do not pay federal income tax. Puerto Rico is also not provided the same

services that would be offered through an income tax system. Puerto Rico was

issued a Bill of Rights and a governor who is selected through the United States

political process in Washington but this was later overturned.82

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The governance and support of Puerto Rico through the United States has

been strong and weak throughout the years. This strength of the Puerto Rican

economy versus the United States economy has contributed to the waves or

downfalls of Puerto Ricans migrating to the United States.83 Since 1930, many

Puerto Ricans in the U.S. have lived in New York City. The water access of New

York (it being a port city) and boat travel created this access to migration.84

Puerto Ricans, like the Irish and many other migrants to this country came

from environments that provided little or no access to formal education, limited

exposure to U.S. language and culture. Like many others who have Spanish as

their first language, Spanish is spoken in the homes of most Puerto Ricans. These

language and cultural issues have become a complication in the life of Puerto

Ricans living in the U.S.85

Color (for the darker skinned Puerto Ricans) is also an additional complication

in an already difficult situation.86 Individual color differences remain socially

significant in a group that extends from pure Caucasian to pure African American.

Studies show that those Puerto Ricans who have attained middle class status have

tended to be lighter in skin color and may identify themselves as white in order to

gain the unspoken privileges that many Whites in the U.S. have.87

Cuba Just like Puerto Rico, the United States has maintained some control over Cuba

since the early 1900s until the 1950s. This control extended to the United States

having power to intervene as it related to Cuba's independence.87 However, the U.S.

did not exert much influence over Fulgencio Batista's regime allowing what called

inhumane treatment to take place in this country.

Cuba has been no stranger to dictatorships, which like many countries who

operate under these conditions pass poverty unto its citizens. Some chose to stay in

their homeland and live under these conditions while others have sought a better life

elsewhere.88 This is what brought many of the well-educated upper and middle class

Cubans to America.

At the time they arrived, Miami was in decline and welcomed the Cuban

refugees with open arms. These well-educated Cubans started new businesses and

brought this once crumbling city back to life. Before long, Cuban Americans in Miami

had higher average incomes than non-Latino Whites. They had created 18,000 new

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businesses many small and family run.89 These new business

ventures brought large investments from Latin American business people who had

barely noticed Miami before.

By 1980, the next wave of refugees arrived to find Miami a bilingual

community. These refugees arrived but were considered “social problems” in

Cuba, some were even criminals.90 Many had maintained this criminal lifestyle in

order to survive the communistic dictatorial regime in Cuba. Cuba was having a

difficult time supporting its citizens due to agricultural losses. So what better way

to cut your cost than to get rid of some of your troubled citizen’s?

Exclusionists in the Anglo/white community were not happy with the new

Cubans arrival. But, Florida’s Cuban community assisted these new Cubans in

American living and finding jobs. Still, not all made successful transitions. Many of

the Cubans were discouraged due to the bitterness and despair that life in

America offered them. What we must remember, though, is that these new

refugees had never experienced personal freedom. They had been told all their

lives what to do, what they could have and how to do things. Arriving in a country

where motivation and discipline are the keys to success was a true culture shock.

However, the Cubans because of their education and wealth were able to

gain influence in the United States. They used this power to create the

Torricelli Bill which was signed by President Bush to express what many

considered an expression of the outrage of the treatment of their people in Cuba.

This bill showed the power of the Cubans in America as it banned trade with Cuba

by the United States and prohibited ships docking in U.S. ports if they had visited

Cuba.91 This bill however was not supported by the United Nations.

Other Legislation Affecting the Latino Population

Californians passed a measure designed to keep undocumented immigrants from

receiving state-funded social services, including welfare and non-emergency

treatment. It also forced undocumented schoolchildren out of California schools. A

federal court order kept this law from passing, but there was an increase

in discrimination to the Latinos in California.92

The North American Free Trade Agreement (NAFTA) was another piece of

legislation that has impacted the Latino population. This agreement allowed

Canada, Mexico and the to eliminate all tariffs between them till 2009. This was

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238

a step towards an American common market, but there were Northern Mexican

farmers who protested this by marches and sit-ins. They knew as small farmers it

would be difficult to compete against this new competition.

Concluding Thoughts

There is a central theme to this chapter—Asians and Latino/Hispanics migrated to

this country in search of opportunity, a better life or to assist their government.

Once here they faced racism from exclusionist whites who felt they did not belong.

The fear of “these” immigrants taking jobs forced congress to enact laws that

stifled these groups participation in American society. Just as the Native Americans

gave America “free land”, the Africans provided “free labor”, poor whites

provided “cheap labor” through indentured servitude, the Asians and Hispanic/Latino

population provided more “cheap labor” as they were exploited work groups. Yet,

despite this ill treatment it was still better in the United States for Asians and Latinos

than in their home countries due to the dictatorial governments and the

impoverished living conditions. While these groups just like many others have

contributed significant accomplishments to American society— their recognition is

just swept away. They are often not even recognized today as “full” citizens—just

immigrants. But aren’t most people in America immigrants?

End of Chapter Questions

1. Why did the Chinese, Japanese and Filipino each migrate to the United States? How were they each treated once here?

2. How did the Cable Act impact the Chinese and their migration?

3. How did the Chinese participate in the construction of the U.S. Railroad and how were they rewarded (if at all)?

4. A. What is the Alien Land Act? B. What racial group did it impact the most?

C. Why was it enacted?

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239

5. What is the Naturalization Act of 1790 and how did this impact non-white immigrants?

6. Why were the Filipinos encouraged to come to the U.S.?

7. Why did the Mexicans, Puerto Ricans and first group of Cubans migrate to the United States?

8. Why were the Cubans treated better than other Latino groups?

9. How has laws against Asian Americans and Latinos impacted their migration to the U.S.? Has it been fair and equitable?

10. What does cheap labor have to do with migration experiences of the Asian Americans and Latino/Hispanic groups?

Internet Exercise

Part A. Use the internet to find out about the stereotype of Asian Americans being the model minority?

Search Key Words: model minority Asian Americans

Now answer the following questions?

1. What is the Model Minority Stereotype? 2. How can this impact Asian Americans in the workplace 3. Despite being seemingly positive, how is this a harmful stereotype?

Part B.

Go to http://learn.latpro.com/hispanic-culture-at-work/ or if this link does not work go to google

and search: Hispanic/Latino culture at work.

1. Summarize what the article stated in one paragraph. 2. Provide three tips that as a manager you could utilize in the workplace

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End of Chapter Exercise

Immigration

Some companies want to hire individuals with a unique set of talents and skills that

state they can’t find in American applicants for their jobs. They look outside the

country for individuals with those skills, and help them obtain working visas.

Diversity takes on a new dimension in the workplace when it involves bringing in

people who may be unfamiliar with life in the United States. It can cause friction

among employees, and it can spur creative new ideas that improve a company.

Anger

Some Americans do not agree with bringing in immigrants to work in U.S.

companies. They feel that qualified, unemployed Americans could fill those positions

and that the immigrants work for lower wages. The lower wages offered to

immigrants could be seen to suppress wages for similar positions staffed by

Americans. Diversity in the workplace brought about through immigration can be a

difficult subject for some companies’ managements to tackle. Continued use of

diversity training and open communication with employees about companies’ reasons

for hiring immigrants may help alleviate the problem.

After reading about immigration laws and understanding how cheap labor and skills

of those who provided cheap and free labor helped to build the U.S., what is your

viewpoint on this workplace employment perspective? (Don’t just say…I agree or

don’t agree—please support your answer).

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References

1. Ping, C. (1963). Chinese Labor in California. Madison, Wisconsin: State Historical Society of Wisconsin for the Dept. of History, University of Wisconsin.

2. Chu, G. (1970, March). Chinatowns in the Delta: The Chinese in the Sacramento- San Joaquin Delta, 1870-1960. California Historical Society, Quarterly 49:1, 21-37.

3. Ping, C. (1963). Chinese Labor in California. Madison, Wisconsin: State Historical Society of Wisconsin for the Dept. of History, University of Wisconsin.

4. Ibid.

5. Alien Americans: a study of race relations. (n.d.). Retrieved from http://www.archive.org/stream/alienamericansst00schrrich/alienamericansst00schrrich_d jvu.txt

6. Ibid.

7. Horsman, R. (1981). Race and Manifest Destiny: Origins of American Racial Anglo-

Saxonism. Cambridge, Massachusetts: Harvard University Press.

8. Coolidge, M. R. (1909). Chinese Immigration. New York: Henry Holt.

9. Ibid.

10. Coolidge, M. R. (1909). Chinese Immigration. New York: Henry Holt.

11. Ibid.

12. Ibid.

13. Ibid.

14. Coolidge, M. R. (1909). Chinese Immigration. New York: Henry Holt.

15. Chinn, Thomas W., editor. (1969). A History of the Chinese in California. San Francisco: Chinese Historical Society of America.

16. Central Pacific Railroad Photographic History Museum. (n.d.). Retrieved from

http://cprr.org/Museum/Chinese.html

17. Ibid.

18. Ibid.

Managing Workplace Diversity | Chapter Eight: Understanding the Asian American & Latino Experience

242

19. Katz, J. H. (2003). White Awareness: Handbook for Anti-Racism Training. Oklahoma: University of Oklahoma Press.

20. Commission on Asian American Pacific Affairs. (n.d.). Retrieved from http://www.capaa.wa.gov/community/history.shtml

21. Ibid.

22. Ibid.

23. Ibid.

24. Ichihashi, Y. (1969). Japanese in the United States: A Critical Study of the Problems of the Japanese Immigrants and their Children. Stanford: Stanford University Press.

25. Ito, K. (1973). Issei: A History of Japanese Immigrants in North America. Seattle: Executive Committee for the Publication of Issei.

26. Ibid.

27. U.S Supreme Court Oyama v. California [332 U.S. 633 (1948) ] [332 U.S. 633 , 634]. Retrieved from: http://caselaw.lp.findlaw.com/scripts/getcase.pl?court=us&vol=332&invol=633

28. Ibid.

29. Higgs, R. (1978, March). Landless by Law--Japanese Immigrants in California Agriculture to 1941. Journal of Economic History, 38(1), 205-26.

30. Ito, H. (1966). Japan's Outcastes in the United States. Berkeley: University of California Press, pp. 200-21.

31. Hata, D. T. (1978). 'Undesirables': Early Immigrants and the Anti-Japanese

Movement in San Francisco, 1892-1893: Prelude to Exclusion. New York: Arno Press.

32. Ibid.

33. Chuman, F. F. (1976). The Bamboo People: The Law and Japanese-Americans. Del Mar, CA: Publisher's Inc.

34. Taylor, S. C. & Kitano, H. H. L. (1986). Japanese Americans: From Relocation to Redress. Salt Lake City: University of Utah Press.

35. Ibid.

36. Prisoners Without Trial: Japanese Americans in World War II. (1993). New York: Hill and Wang.

37. Constantino, R. (1975). A History of the Philippines: from the Spanish colonization

to the Second World War. New York: Monthly Review Press.

Managing Workplace Diversity | Chapter Eight: Understanding the Asian American & Latino Experience

243

38. Grunder, G. A., & Livezey, W. E. (1951). The Philippines and the United States. Norman: University of Oklahoma Press.

39. Walker, S. (1994). Hate Speech: The History of an American Controversy. Lincoln, NE: University of Nebraska Press.

40. Pau Hana: Plantation Life and Labor in Hawaii, 1835-1920. (1983). Honolulu: University of Hawaii Press.

41. Ibid.

42. Ninkovich, F. (2001). The United States and Imperialism. Malden, Massuchesetts: Blackwell.

43. Ibid.

44. Ibid.

45. Ibid.

47. Online Encyclopedia. Retrieved from: http://www.fact-archive.com/encyclopedia/Hispanic

48. U.S. Census Bureau. Retrieved from: http://www.census.gov/Press- Release/www/releases/archives/facts_for_features_special_editions/010327.html

49. Handlin, O. (1959). The Newcomers: Negroes and Puerto Ricans in a Changing Metropolis. Garden City, NY: Doubleday.

50. Brett, M. & Fentress, E. (1996). The Berbers. Cambridge, MA: Blackwell Publishers.

51. Ibid.

52. Hoyt, R. S. & Chodorow, S. (1976). Europe in the Middle Ages. Boston: Houghton Mifflin Harcourt.

53. Ibid.

54. Ibid.

55. Galens, J., Sheets, A., Young, Robyn V. & Vecoli, R. J. (1995). Gale Encyclopedia of Multicultural America. Detroit: Gale.

56. Ibid.

Managing Workplace Diversity | Chapter Eight: Understanding the Asian American & Latino Experience

244

57. Kanellos, N. & Esteva-Febregat, C. (1993). Handbook of Hispanic Cultures in the United States. Houston: Arte Publico.

58. Ibid.

59. Ibid.

60. Republican National Hispanic Alliance. (n.d.). Retrieved from http://www.rnhacentralflorida.org/information.html.

61. Hispanic Contributions State by State. (1996). Hispanic America USA. Retrieved from http://www.neta.com/~1stbooks/colony9.htm

62. Meier, M. S. (1981). Dictionary of Mexican American History. Westport:

Greenwood.

63. Ibid.

64. Ibid.

65. Meier, M. & Ribera, F. (1993). Mexican Americans/American Mexicans: From Conquistadors to Chicanos. New York, NY: Hill and Wang.

66. Ibid.

67. Daniels, R. & Olin, S. C. Jr. (1972). Racism in California: A Reader in the History of Oppression. New York: Macmillian.

68. Bookrags. Pachucos. Retrieved from: http://www.bookrags.com/history/pachucos- sjpc-04/

69. Ibid.

70. Mazón, M. (1984). The Zoot Suit Riots. Austin, University of Texas Press.

71. History of the Mexican Family. (n.d.). Retrieved from: http://family.jrank.org/pages/1163/Mexico-History-Mexican-Family.html

72. U.S. Census Bureau. (n.d.). Retrieved from: http://www.census.gov/Press- Release/www/releases/archives/facts_for_features_special_editions/010327.html

73. Simon, J. & Riley-Smith, C. (2002). The Oxford History of the Crusades. Oxford: Oxford University Press.

74. Ibid.

Managing Workplace Diversity | Chapter Eight: Understanding the Asian American & Latino Experience

245

75. Ibid. 76. Wagenheim, O, J. & Wagenheim, K. (2002). The Puerto Ricans: A Documentary History. Princeton, NJ : Markus Wiener Publishers.

77. Ibid.

78. Ibid.

79. Ibid.

80. Coughlin, A. (1989). The Heritage of Puerto Rico and Cuba. Connecticut: Yale New-Haven Teacher Institute. Retrieved from: http://www.yale.edu/ynhti/curriculum/units/1989/3/89.03.02.x.html

81. Ibid.

82. Ibid.

83. Sowell, T. (1997). Ethnic America: A History. Ashland, Oregon: Blackstone Audio Books.

84. Ibid

85. Ibid

86. Schaefer, R. T. (2006). Racial and Ethnic Groups. New Jersey: Prentice-Hall. Retrieved from http://studentoffortune.com/cgi/getfile/8574/5643/eth125_week1_reading1.pdf

87. Coughlin, A. (1989). The Heritage of Puerto Rico and Cuba. Connecticut: Yale New-Haven Teacher Institute. Retrieved from: http://www.yale.edu/ynhti/curriculum/units/1989/3/89.03.02.x.html

88. Ibid.

89. Chabran, R. & Chabran, R. (1995). The Latino Encyclopedia. New York: Marshall Cavendish.

90. Ibid.

91. Ibid.

92. Texas Conservative Coalition Research Institute. (n.d.). Retrieved from http://www.txccri.org/publications/Illegal_Immigration_Task_Force_Report.pdf

Managing Workplace Diversity | Chapter Nine: Understanding Religious Freedom & Work 246

Chapter Nine: Understanding Religious Freedom & Work

“Religion is like a pair of shoes.....Find one that fits for you, but don't make me

wear your shoes.”

George Carlin

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UNDERSTANDING RELIGIOUS FREEDOM AND WORK

Chapter Objectives

After reading this chapter, you should be able to:

 understand various beliefs of the largest U.S. religions.

 know the practices of other religions that exist in the U.S.

 describe religious accommodation.

 identify various components of religions that may require accommodation in the workplace.

 respect religious difference.

Chapter Nine

Managing Workplace Diversity | Chapter Nine: Understanding Religious Freedom & Work 248

The worlds three largest religions in order by size are: Christianity, Islam and

Buddhism. We will discuss these groups as well as a few others to get a better

understanding of the commonly practiced religions in U.S. society.

Christianity

Christians in America

Christians follow the teachings of Jesus Christ and his apostles.1 Jesus is the

Greek name for Yeshua where Yeshua has a hebrew meaning of salvation from

despair, depression, hate, feeling empty inside, and death--you will never be

alone again, but happy and fulfilled.2 Yeshua of Nazareth was the name that was

given to Jesus Christ when he was a child. The second part of his name, Christ is

Greek and it means "the Messiah" or the "anointed one."3

Yeshua was a Jewish itinerant preacher who was born circa 4 to 7 BCE

where BCE means "before the common era" (= Christian "BC" notation).4 He was

executed by the Roman occupying authorities in Palestine, perhaps on Friday, 30-

APR-7 CE (i.e. in the spring of the year 30) where CE means "of the common era" (=

Christian "AD" notation).5 Most Christians regard him as the Son of God. They

further believe that he is God, the second person in the Trinity (the Trinity

consists of the Father, Son and Holy Spirit; three separate persons, all eternal, all

omnipresent, who form a single, unified deity).

Most Christians believe that Jesus co-existed with God before the creation of

the world, was born of a virgin, was resurrected three days after his death, and later

ascended to Heaven. They believe in one God, prayer, in paying tithes and /or

giving to the poor. Some believe in fasting as a ritual or for spiritual cleansing.

They also attend services in a church (their holy place) on Saturday; Sunday and

various other days of the week depending on the Christian denomination.

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Christians have a holy book often referred to as the Bible. However, there

are many versions of the Bible (over 50 in English alone). The most common

differences is that some leave out entire verses or books, others disagree on

whether Jesus should be called God's servant or God's Son.6 Two of the more

common English versions are the King James Version and the new International

Version.

Of the common versions, the books of the Bible is divided into two parts:

the 46 Books of the Old Testament primarily sourced from the Tanakh (with some

variations), and the 27 Books of the New Testament containing books originally

written primarily in Greek.7 Some versions of the Christian Bible have a separate

section for the books not considered by the publisher as canonical (of Canon law

which is an internal ecclesiastical law governing the Roman Catholic Church, the

Eastern Orthodox churches, and the Anglican Communion of churches).

Christian Holidays

A celebrated holiday of many Christians is Christmas. Christmas is a holiday that

celebrates the birth of Jesus Christ. It has been a federal U.S. holiday since June

26, 1870 which means school systems and many workplaces in the U.S. celebrate

this day as an official holiday. According to the History of Christmas, it indicates

that:

"In the early 17th century, a wave of religious reform changed the

way Christmas was celebrated in Europe. When Oliver Cromwell

and his Puritan forces took over England in 1645, they vowed to rid

England of decadence and, as part of their effort, cancelled

Christmas. By popular demand, Charles II was restored to the

throne and, with him, came the return of the popular holiday. The

pilgrims, English separatists that came to America in 1620, were

even more orthodox in their Puritan beliefs than Cromwell. As a

result, Christmas was not a holiday in early America. From 1659 to

1681, the celebration of Christmas was actually outlawed in

Boston. Anyone exhibiting the Christmas spirit was fined five

shillings. By contrast, in the Jamestown settlement, Captain John

Smith reported that Christmas was enjoyed by all and passed

without incident."8

Christmas is celebrated in many manners in the U.S. From trees being

purchased and decorated, homes being lit with lights, big family dinners with

Turkey to gifts that can be opened on Christmas Eve or Christmas Day brought to

kids by Santa Claus.

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While many Christians celebrate Christmas in the above manner, some

Christians believe that Christians should not observe Christmas at all.9 Some object

to the commercialism of the holiday; others object to its origins. But those that

celebrate this holiday celebrate Jesus’ birth on December 25th. Some also

celebrate Jesus’ resurrection (when Jesus' comes back from the dead to save all

sinners) in April and call this Easter. Easter, however, is not a federal holiday.

Church History

'The followers of Yeshua formed the Jewish Christian movement, centered in

Jerusalem, after his death. They regarded themselves as a reform movement

within Judaism; they continued to sacrifice at the temple, circumcise their male

children, follow Jewish kosher food laws, etc. Saul of Tarsus, originally a persecutor

of the Jewish Christians, reported having a vision of the risen Christ. Adopting the

new name of Paul, he became the greatest theologian of the early Christian

movement. His writings, along with those of the author(s) of the Gospel of John,

provided much of the theological foundation for Christianity, as we know it according

to Christian history.10

This Christian religion was documented as a legitimate religion in 313 CE

and the authority of the church converged among the five bishops or patriarchs

located in Alexandria, Antioch, Constantinople, Jerusalem and Rome.11 However,

because Islam's religious power was spreading throughout the Middle East in the 7th

century the power of the Christian base changed to Constantinople and Rome.12

These two Christian centers gradually grew apart in belief, and practice. In 1054

CE, a split was formalized between the Roman Catholic and Eastern Orthodox

churches; it remains in effect today.

The splitting of the Christian religion did not stop there as in the 16th

century the Protestant g roup was split within the western church which later

split into thousands of individual denominations and groups of denominations. 13

Current Status of Christianity

About 33% of the world's population regard themselves as Christian with Catholics

being the largest group with at least 1.1 billion adherents.15 This number has been

dropping very slowly in recent years, mainly due to16:

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 An increase in non-theists, such as Agnostics, Atheists, Humanists, etc.

 An increase in the numbers of followers of minority religions, largely

caused by immigration.

 The emergence of new spiritual/religious movements like New Age,

Wicca and other Neopagan religions.

However, there are over 1,000 Christian groups in North America alone;

each has their own set of beliefs, policies and practices. Like individual politicians,

Christians can be classified as conservative, mainline and liberal. Within each faith

group there can also exists a wide range of opinions where individual members

may hold a wide range of religious beliefs.

Christian denominations include but are not limited to: Orthodox/Eastern

Christian, Conservative Protestant, Liberal Protestant, African Indigenous Sects,

Pentecostal, Anglican, Assemblies of God, Jehovah's Witness, Latter Day Saints,

New Thought--Unity, Christian Science, Friends (Quakers). Of these groups, many

within each group tend to view the Christian world in terms of "us". e.g. "there is

my denomination, and then there are all the other faith groups that consider

themselves to be Christian."17 This could cause one denomination (a conservative

Christian group) to believe they are the "true" faith and therefore denounce the

validity of another Christian group that may be more liberal in their approach to

Christianity.

Some of the differences among the three categories of Christianity are:

• Fundamentalists and other Evangelical Christians believe in order for

someone to be a "real" Christian they must be saved. You must profess

your belief in Jesus and live according to the principles of the Bible.18

• Mainline Christians are more wide-ranging in who they accept as Christian.

If you believe in the teachings of Jesus Christ whether saved or not, then

you are a Christian.19

• Liberal Christians are even more open to who is a Christian and they often

have no set doctrine or set of beliefs that must be followed. However, this

does not preclude them from having common beliefs with conservative or mainline

Christians. They are liberal in the sense that they often interpret the scripture

without any preconceived notions but use it to apply to life today.20

The most common method of arranging Christian denominations is from the

most conservative to the most liberal. Unfortunately, not everyone agrees on the

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specific order. In 1979, author D.R. Hodge created a list that sorts Christian

denominations from the most conservative to the most liberal according to the

doctrine of the denominations at the time, the list is as follows21:

• Assemblies of God (the most conservative)

• Seventh-Day Adventist

• Church of Jesus Christ of Latter-Day Saints (Mormons)

• Lutheran Church - Missouri Synod

• Church of the Nazarene

• Southern Baptist Convention

• Churches of Christ

• Presbyterian Church in the United States

• American Baptist Churches in the USA

• Evangelical Lutheran Church in America

• Christian Church (Disciples of Christ)

• United Presbyterian Church in the United States of America

• United Methodist Church

• Episcopal Church

• United Church of Christ (the most liberal)

A Prime Belief: Life After Death

Christian beliefs about one's destination after death vary greatly. Many conservative

Protestant Christians believe that people are born and remain sinful; they will end

up being eternally punished in Hell unless they are “saved” by trusting Jesus as Lord

and Savior. Roman Catholics believe that salvation comes from God, and is

channeled through church sacraments to sinful, repentant persons. Most people, at

death, go to Purgatory, which is type of temporary Hell; a few go directly to Heaven;

others go permanently to Hell. Religious liberals, on the other hand, generally

interpret Hell symbolically, not as an actual place. They reject the concept of a loving

God creating a place of eternal torment.

Islam

An Introduction to Islam

The second most popular religion is Islam. It is growing and is expected to

become the dominant religion of the world during this century.22 The word “Islam”

in Arabic language means “submission” & “peace.”23 Religious followers of Islam are

referred to as Muslims. A Muslim is a person who submits to the will of Allah (which

is the name for God in Arabic language) and finds therein peace.24 The Masjid

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(Mosque) is the Muslims place of worship and found all around the world.

Islam is derived from the Arabic word “salaam” meaning peace. Islam

originated with the teachings of Muhammad in the 7th century. Muslims believe

Muhammad is the final of all religious prophets (beginning with Abraham) and

that the Qu'ran, which is the Islamic scripture, was revealed to him by God.25

Who are the Muslims?

There are two major sects of Muslims throughout the world--Sunni and Shiite

where about 92% of world's Muslims are Sunni and another 6% are Shiite leaving

a very small percentage amongst the following groups: Sufi, Wahhabi, Maliki,

Deobandi, the U.S.-based Nation of Islam (previously known as "Black Muslims"),

and Ahmadiyya.26 Shiites are found in Iran and Azerbaijan where they make

up over 70% of each country's population. Shiites are also the majority in Iraq

and are the second largest group in Lebanon. They also have a minority of

followers in Yemen, Pakistan and Turkey.

Sunnis on the other hand are the majority in all other Muslim countries

and they represent the majority of Muslims in non-Muslim countries like China and

the continent of Africa. One of the major differences between the two sects

(Sunnis and Shiites) is their definition or interpretation of the Sunnah and the

Hadith.28 The Hadith is the recorded practice and teachings of Prophet

Mohammad which were early regarded as his Sunnah, meaning ‘path’ or

‘way.’29 These traditions became powerful symbols for the Islamic religion,

models of right belief and practice.

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World's Major Branches of Islam Taken From the CIA World Fact Book on Religion27

Islam claims about 22.5% of the World's Population

Branch Number of Adherents

Sunni 1,140,000,000

Shiite 220,000,000

Ahmadiyya 10,000,000

Druze 450,000

It is estimated that there are over 1.5 billion Muslims around the world.30

There is almost no country on earth without some groups of Muslims, and in such

countries as Pakistan, Saudi Arabia or Turkey, the populations are almost wholly

Muslim. Islam is also perhaps the fastest growing religion on the North American

continent.31 Most people however equate the term Muslims with Arabs. While

many Arabs are Muslims, not all Muslims are Arabs. This confusion may come

because its scriptures or holy book, the Holy Qur'an, must be recited in original

Arabic form.

Muslims represent many races and socioeconomic classes. Due to the

popularity of the Islamic faith in the United States some cities are rethinking the

religious holidays that they offer as days off. For instance, the western Detroit

suburb of Dearborn, Michigan has been a magnet for immigrants from the Middle

East for decades and has one of the nation’s largest concentrations of Arabs as

they makeup one third of the population.32

This city also serves as a cultural and religious center for an estimated

300,000 members of the Arab-American community in southeastern Michigan.33 The

two major holidays that these cities with a large Arab-American population is

considering as celebrated city holidays are Eid al-Fitr, which marks the end of the

month long fast of Ramadan. The other holiday is Eid al-Adha, which marks the

annual completion of the pilgrimage to Mecca. The dates of these holidays change

every year because they are determined by a lunar calendar.

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Key Islamic Concepts*

In order to understand Islam, it is necessary to know the meaning of certain key

terms and the identity of some proper names. Most of them are in the Arabic

language, and there is often no equivalent in English or in other tongues.

*The concepts below are copied with permission from the website: Islam Answering found at http://www.islamanswering.com/subpage.php?s=cat_open&cid=4634

Allah

The true name for the creator of the Universe is called Allah.34 He is merciful, the

Beneficent, the Knowledgeable, the Protector, the Mighty, the God, the Provider,

the Exalted, the Lord, the All-Knowing, the All-Hearing, the All-Seeing, the

Magnificent, the Wise, the Loving, the First, the Last, and the Eternal. The Qur'an

(the Muslims holy book) mentions 99 beautiful names for Allah through which

Muslims do recognize Him, and His responsibilities for the whole Universe.35

Many people ask why the term "Allah" is used instead of "God" and assume

its use implies that Muslims worship a separate God. There is only ONE GOD - a

belief held by followers of each of the three main world religions: Islam,

Christianity and Judaism.

Allah is the Supreme Being, the one and only God. Allah is the same God

as is worshipped by the Jews and Christians, and Arabic-speaking Christians also

use this name when referring to God.

Ayah

The Arabic meaning of Ayah is a miracle and a sign. The Qur'an is considered to be a miracle itself. Each verse or sentence is called an Ayah or a miracle. The plural of Ayah is called Ayat, which means miracles.

Azan

The call for the daily prayers are called Azan. The person who calls the Azan is

called a Mu'azzin. A Mu'azzin calls the Azan five times a day before Muslims so as

to perform their daily Salah (Prayer).

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Birth

Muslims believe that people are born free of sin. It is only after they reach the age of

puberty and it is only after they commit sins that they are to be charged for their

mistakes. No one is responsible for or can take the responsibility for the sins of

others. However, the door of forgiveness through true repentance is always open.

Festivities

Other than the two general feasts, there are few festivities that Muslims do enjoy. These are related to different activities or functions. Some of these activities are:

Aqiqah: It is a dinner reception to be made after a child is born. Relatives, friends, and neighbors are invited for such an occasion.

Walimah: It is a dinner reception to be made after a marriage is consummated. It is

offered by the parents and/or by the married couple. Friends, relatives, and

neighbors are also invited.

Islam

Islam is an Arabic word the root of which is Silm and Salam. It means among

others: peace, greeting, salutation, obedience, loyalty, allegiance, and submission to

the will of the Creator of the Universe. It is asserted by many that Islam is the last

and final religion to all mankind and to all generations irrespective of color, race,

nationality, ethnic background, language, or social position. It is incorrect and

objectionable to call Muslims Muhammadans, as Muhammad is not worshipped in the

way Christians worship Christ.

Jihad

It is an Arabic word the root of which is Jahada, which means to strive for a better

way of life. The nouns are Juhd, Mujahid, Jihad, and Ijtihad. The other meanings

are: endeavor, strain, exertion, effort, diligence, fighting to defend one's life, land,

and religion. This word has been in frequent use in the Western press over the

past several years, explained to mean a holy war. As a matter of fact the term

"holy war" was coined in Europe during the Crusades, meaning the war against

Muslims.

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Jihad is not a war to force the faith on others, as many people think of it.

It should never be interpreted as a way of compulsion of the belief on others,

since there is an explicit verse in the Qur'an that says: “There is no compulsion in

religion" Al-Qur'an: Al-Baqarah (2:256). Jihad is not a defensive war only, but a

war against any unjust regime. If such a regime exists, a war is to be waged

against the leaders, but not against the people of that country. People should be

freed from the unjust regimes and influences so that they can freely choose to

believe in Allah. Not only in peace but also in war Islam prohibits terrorism,

kidnapping, and hijacking, when carried against civilians. Whoever commits such

violations is considered a murderer in Islam, and is to be punished by the Islamic

state. During wars, Islam prohibits Muslim soldiers from harming civilians,

women, children, elderly, and the religious men like priests and rabies. It also

prohibits cutting down trees and destroying civilian constructions. The term may

be used for/by Muslims as well as non-Muslims.

Muhammad (s.a.w.)

The last and the final prophet and messenger of Allah to all mankind is called

Muhammad (s.a.w.) and at the age of forty he received the message of Islam

from Allah through angel Gabriel (Jibril). He was the last of a line of prophets like

Nuh (Noah), Ibrahim (Abraham), Musa (Moses), and Isa (Jesus).

Muslim(s)

Also spelled Moslem is based on the same Arabic root as Islam (s-l-m) and means

one who submits to God, that is, a believer in Islam. Any person who believes in

the creed and the teachings of Islam is called a Muslim. More than one billion

Muslims are found in different parts of the world. They are not to be confused

with Arabs, as Arabs may include Christians, agnostics, or other non-Muslims.

Some Commonly Asked Questions about Muslims

Question: How do Muslims view death?

Muslims like Jews and Christians believe that there is life after death, believing

that this life prepares us for this life after death. Basic articles of faith include: the

Day of Judgment, resurrection, Heaven and Hell.35 When a Muslim dies, the burial

occurs very quickly if at all possible the same day. The body is prepared by being

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washed, usually by a family member, wrapped in a clean white cloth, and buried

with a simple prayer.36

Question: Do Christianity and Islam have different origins?

“No. Together with Judaism, they go back to the patriarch Abraham, and their three

prophets are directly descended from his sons Muhammad from the eldest, Ishmael,

and Moses and Jesus from Isaac. Abraham established the settlement which today

is the city of Makkah (Mecca), and built the Ka'abah towards which all Muslims turn

when they pray. In fact, Christians and Jews are thus afforded a special,

protected place in Islamic tradition and are known as "People of the Book."37

Question: Islam is a monolithic religion that does not allow debate or discussion on

matters of faith. True or False?

False. There is more than one sect of Muslims due to different interpretations of

Islamic law and unlike Catholicism there is no final doctrinal authority or

pastor/clergy.38

What are some Muslim Customs?

 SALAT (Prayer): “Performing daily prayers is an act of communication

between humans and God. Five daily prayers are considered a duty for all

Muslims, and on these occasions preparations in ritual purity are required. The

prayers must be said while facing in the direction of Mecca. The congregational

prayer of Friday afternoon is compulsory and must be said in the Mosque,

Muslim’s place of worship. There is a sermon and then the prayers are said in

uniform rows.”39

 ZAKAT (Alms): Before the month of Muharram, the first month of the Islamic

calendar Muslims are required to give 2.5% of wealth and assets to those who

are less fortunate.40 This is a yearly obligation. Giving the Zakat is considered

an act of worship because it is a form of giving thanks to God for the means of

material well-being one has acquired.41

 SAWM OR SIYAM (Fasting): Another form of offering thanks to God is

fasting. It is required of all Muslims to fast during the ninth month of the

Islamic calendar, Ramadan. During this month, Muslims refrain from food and

drink during daylight however this does not apply to all Muslims as exceptions

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are made to those who are elderly, ill, insane, pregnant and nursing women, and

travelers. 42 But, they are to make up for this lost time at a later date. Many

children complete the fast but is not absolutely required.43

More about Ramadan

Ramadan is a very important celebration of the Islamic faith. The Month of

Ramadan is when it is believed the Holy Qur'an "was sent down from heaven,

guidance unto men, a declaration of direction, and a means of Salvation."44

This fast is an opportunity for Muslims to focus more on their faith and

worship rather than the daily issues of life. During this month of fasting,

Muslims do not eat or drink anything from true dawn until sunset.45 Other

restraints are placed on the life of Muslims during the fast such as no smoking or

sexual relations. At the end of the day the fast is broken with prayer and a

meal called the iftar.46 Fasting is meant to teach patience, sacrifice and humility.

“Ramaḍān is a time to fast for the sake of Allah, and to offer more prayer

than usual. Muslims also believed through good actions, they get rewarded twice

than they normally can achieve. During Ramaḍān, Muslims ask forgiveness for

past sins, pray for guidance and help in refraining from everyday evils, and try to

purify themselves through self-restraint and good deeds.”47

According to the Holy Qur'an:

One may eat and drink at any time during the night "until you can plainly

distinguish a white thread from a black thread by the daylight: then keep the fast

until night."4

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The good that is acquired through the fast can be destroyed by five things49:

 the telling of a lie  slander  denouncing someone behind his back  a false oath  greed or covetousness

These are considered offensive at all times, but are most offensive during

the Fast of Ramadan.

During Ramadan, in addition to the five daily prayers, there is the Taraweeh

prayer (Night Prayer) that is said—some Muslims will pray all night. it is common for

Muslims to go to the Mosque and spend many hours praying and studying the

Qur'an.50

When the fast ends (the first day of the month of Shawwal) a holiday called

Id-al-Fitr begins that lasts for three days. During this holiday some city fairs are

held, family and friends gather to pray and gifts are exchanged celebrating the

end of the Fast of Ramadan.

It is important to have a “true” understanding of the Islamic faith since

Islam is the fastest growing religion in the world. It is also important to note that

Muslims have made an impact on the evolution of American society. Historically,

Muslims have made major contributions in the humanities, the sciences, art etc.

They explored North America 300 years before the “discovery” of the New World by

Christopher Columbus. They used the Mississippi river as their access route to and

from the continent’s interior.

Muslims in America Here are a few glimpses of Muslim life in American History as told by Fareed

Numan (December 1992)51:

In 1178, a Chinese document known as the Sung Document recorded the voyages

of Muslim sailors to a land known as Mu-Lan-Pi (America).

In 1312, African Muslims from Mandinga arrive in the Gulf of Mexico and explore the

American interior via the Mississippi River.

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In 1513, Piri Reis completes his first world map, including the Americas, after

researching maps from all over the world. The map is unsurpassed in its

practicality and artistry.

In 1530, African slaves arrive in America. Many of these slaves were sent to

Mexico, Cuba, and South America. During the slave trade more than 10 million

Africans were uprooted from their homes. More than 30 percent of these were

Muslims.

In 1839, Sayyid Sa’id, ruler of Oman, orders his ship The Sultana to set sail for

America on a trade mission. The Sultana touched port in New York. Although the

voyage was not a commercial success, it marked the point of successful friendly

relations between the two countries that continue to this day.

In 1893, Muslim immigrants from the Arab provinces of the Ottoman Empire,

Syria, Lebanon, Jordan, etc. arrive in North America. They are mainly Turks,

Kurds, Albanians, and Arabs.

In 1915, Albanian Muslims build a Masjid in Maine and establish an Islamic

association. By, 1919, they had established another Masjid in Connecticut. Theirs

was one of the first associations for Muslims in the U.S.

In 1933, The Nation of Islam, one of the significant organizations in

American Muslim history is founded. It is responsible for converting a high

number of African Americans to Islam.

In 1952, Muslims in the Armed Services sue the federal government in order

to be allowed to identify themselves as Muslims. Until then, Islam was not

recognized as a legitimate religion.

Jews in America

Before we discuss the plight of Jews in America, we must have a clear

understanding of what it means to be Jew. Many people think of Jews as a race,

but if you look at the U.S. Census data you will not find Jewish under the same

category as Blacks, Whites, Asian or Native American because there is a Jewish

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faith not a race of Jews. A common ancestry or biological distinction is what

makes up a race of people and this does not apply to Jews. There have been Jews of

every racial group. The famous African American novelist Walter Mosley and the

famous African American entertainers Sammy Davis, Jr. and Lisa Bonet are

Jewish.52

Some also think of Jews as a nationality but, Jews are not central to

Israel as Judaism can be found all over the world. People of many different

nationalities are Jewish and part of this religious group.53

So, if anyone can be Jewish how does one join?

Many Jews become a part of this religious movement not because of

anything they have done but through birth. If your mother is Jewish then you are

Jewish and this affiliation stays with you all of your life even if you don't follow the

religious practices--you would just be considered a non-religious Jew or secular

Jew.54

Another way to become Jewish is by a conversion process. According to the

website by Rabbi Celso Cukierkorn, "The rituals of conversion will formally mark your

acceptance of your new Jewish identity and your commitment to Judaism. But the

work of creating Jewish memories for yourself, of shaping the Jewish human

being that you will become, is a much more subtle and long-term process."55

The conversion process has been a very important element of Judaism. But,

over the years the different Jewish denominations of Orthodox, Conservative and

Reform have disagreed about the content of the conversion process.56 However, one

adaptation of the various denominations of the 20th century regarding who is a Jew

is that children of Jewish fathers, as well as adopted children, don’t have to be

converted but are accepted as Jews.57

Jewish Immigrants

Now let’s address the immigrant Jews that came to the United States. According to

author Thomas Sowell, "this immigrant generation of Eastern European Jews

flooded into the lower east side of Manhattan at the same time as the massive

influx of Italian immigrants; helping to create one of the most crowded communities

known to the United States. Unlike the German Jews before them, the eastern

European immigrant Jews could not readily spread out across the nation or even

across the city. Their observance of the Saturday Sabbath often

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prevented them from access to certain types of jobs. Factories often operated on

Saturdays, the Sabbath—observed by Orthodox Jews. In addition, their language

differences also made it difficult for them to work or live among other Americans,

as did their need for kosher food and a synagogue."58

The German Jews and Europeans Jews (who arrived later) had many

differences in culture. The German Jews who were more reformed in their

interpretation of the Torah (the Jewish Holy book) allowed them to fit into

mainstream America. However, the European Jews were required to follow the

customs of their ancestors, and did not regard themselves as having the option of

what beliefs to follow.59 The differences between the German Jews culture and

mainstream America which were mainly Christians caused anti-Semitism in the

U.S. to grow at unprecedented proportions in the last quarter of the 19th century

with the mass arrival of these eastern European Jews.60 This anti-Semitism

affected all Jews in America not just the European Jews and a result the German

Jews lost their privilege of social clubs, posh hotels, and other benefits and honors

now denied them because they were Jewish.61

Soon, employment opportunities were closed to the Jews just as was

closed to the Irish, free Blacks and Native Americans.62

Religious discrimination has therefore had its place in American society, so

much so that the Civil Rights Act of 1964 Title VII prohibits religious

discrimination. But even with religious discrimination being illegal, there are still

many ways in which those who celebrate different holidays and customs are

forced to make a choice between their religion and their job. Still today, many U.S. companies celebrate religious holidays and days off based upon Christianity.

Synagogues, Shuls and Temples

The Jewish religious place of worship is called a synagogue (called this by many

conservative Jews) and it operates as a social center where Jewish prayer takes

place, study and education of Judaism occurs, and where social work and

charitable events happen. However, there are actually different terms utilized for

this Jewish place of worship. Yiddish term of "shul" is what Orthodox and

Chasidim Jews call it because it focuses on the synagogue's role as a place of

study. This term can however, be unfamiliar to some modern Jews.63

Reformed Jews use the word "temple or The Temple," which focuses on

the synagogue's role as a meeting place.64 But, be aware that "temple" can

offend some traditional Jews because according to this group it does not denote

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the full usage of this place of worship.65 Last, Beit k'nesset meaning house of

assembly is the Hebrew term for synagogue. According to the website, Judaism

101, the word "synagogue" is the best bet, because everyone knows what it

means.66

How are Synagogues structured?

There is a board of directors made up of members of the church that run the

synagogue who do not answer to a central authority. While there are central

organizations for the various movements of Judaism, the individual synagogues do

not report to these organizations. The board has the important role of managing the

synagogue's activities as well as hiring the rabbi, which in Hebrew means

"teacher."67

Rabbis can perform weddings but not to ordain the wedding just to make

sure the civil law is followed. A rabbi more importantly provides leadership, guidance

and education to the membership. However, a synagogue can exist without a

rabbi where necessary religious services can be performed by synagogue members.68

When it comes to “ offering” in the Christian religion, w h e r e a collection

plate or offering box takes money that members pay voluntarily in a Synagogue,

members often pay annual dues (not an offering) to finance the synagogues

operation. Members can also purchase reserved seats for services on Rosh Hashanah

and Yom Kippur (two Jewish holidays) or purchase memorial plaques or provide

voluntary donations which go towards the operation of the Synagogue.69

Worship at a Synagogue is also open to anyone. But, if you plan to worship or

study regularly there then it is expected that you should cover your share of the

synagogue's cost. The synagogue plays an important role in lives of Jews as it meets

the educational, social and emotional needs of this religious community.

Jewish Beliefs Bar or Bat Mitzvah

Bar Mitzvah is term utilized most often in Orthodox congregations and Bat Mitzvah in

non-Orthodox congregations.70 Bar and Bat Mitzvah is the coming of age where youth

now become responsible for their actions and for boys this occurs at age 13 and age

12 for girls. Since girls typically mature physically and mentally earlier than boys

their Bar and Bat Mitzvah occurs one year earlier.71

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According to Jewish tradition, puberty which is occurring at this time

means that boys and girls becoming bar and bat mitzvah, must now become

morally aware of their actions and have a better understanding of the world and

the people they want to be as participants in the world. Also, it is understood that

these young people now can channel their energy to do good for others rather

than submit to the natural desire of putting self first.72

Shabbat

The Shabbat is seventh day of the Jewish week and a day of rest in Judaism.

Shabbat is observed from sundown Friday until the appearance of three stars in

the sky on Saturday night. Depending on the time of sunset at the various

locations this exact time could change from week to week.73 Some Jews who

celebrate the Sabbath would not be allowed to work from Sunset till Sundown on

Saturday.

Jewish Calendar, Festivals and Holidays

The Jewish calendar must keep up with the civil year so festivals occur at the

"correct" time therefore the Jewish calendar has 12 months. The Jewish calendar

runs according to the Moon, rather than the Sun, as the civil calendar does. Each

Jewish month has either 29 or 30 days and every Jewish year is about 11 days

shorter than a civil year.74

Jewish festivals are celebrated on fixed dates. In order to do this, the

calendar has leap years, with an extra month of Adar in January-February. The

normal month of Adar (February-March) is then called Adar 2 and there are seven

leap years every 19 years.75 There is a celebration, Rosh Chodesh, for the

beginning of each month.

The Jewish New Year, Rosh Hashanah, is on 1 and 2 Tishrei (September-

October).76 Yom Kippur, which is a 25-hour fast and a very formal festival, is on

10 Tishrei and the first ten days of Tishrei, which includes two festivals are known

as the Ten Days of Penitence.77

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To understand the basic aspects of Jewish beliefs you would need to read the

Torah, which means teaching. The Torah (Jewish holy book) is the written word

that explains how Jews should act, think and feel about life, and it contains over 613

commandments. The Torah is divided into two parts: the Written Torah called the

Tenakh and the Oral Torah, which is the explanation of the written Torah that is

passed down verbally from generation to generation.78 After the destruction of the

Temple in Jerusalem, it was decided the Oral Torah should be written down so it

would not be forgotten. The Mishnah is the written outline of the Oral Torah.79

Whether you are Jewish, Christian, Muslim, Hindu, Buddhist, etc. religion is a

personal matter. At th is point, you may be wondering why do I need to

know these detai l s about the various rel ig ions ? So I ask, how do

you respect another person 's rel ig ion in the workplace i f you know

nothing about i t? Religion is often passed down through our family beliefs and

culture which means we typically only know about the religion that we practice. If

you are agnostic, a person who believes that they cannot have true knowledge

about the existence of God (but does not deny that God might exist) or an atheist,

a person who denies the existence of God, then you may know little about religion.

Lack of exposure to another's religion or the various religious beliefs that exist can

create a workplace where religious discrimination occurs simply from lack of

knowledge. Cultural knowledge as it applies to religion is key to allowing religious

freedom in the workplace.

Buddhism More than 300 Million people in the world today are practicing Buddhism. Buddhism

has spread throughout Asia from its homeland in India. It has had a significant

and lasting impact on India, China, Japan, Korea, Thailand, Tibet and other Asian

nations.80 Buddhism, however, is not confined solely to Asia. In the past century, it

has won admirers and followers in Europe and the United States. Indeed, a large

majority of people in one of the states of the U.S., Hawaii, are Buddhists.82

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Definition of Buddhism

Buddhism is a path to spiritual discovery. Its founder Siddhartha Gautama, looked

at the human condition, much as a doctor does and he found disease, decay and

death.83 He fully realized that joy and pleasure existed as well, but he recognized

that those qualities did not last. All things in life were transient or temporary. So

even in joy, the awareness of impermanence and death caused suffering.84

Siddhartha Gautama left his parents, lovely wife, and a child in Kapila

Palace at the age of 29.85 He denounced the luxurious life of the kingdom and

became a monk with a homeless life. After six years of practice, he attained

Enlightenment under a Bodhi tree, and then He became the Sakyamuni Buddha;

he is the only historical Buddha, The Buddha that revealed the truth.86

Because of his Indian background, Siddhartha did not believe that death

was a final release from suffering.87 For in Indian religious tradition, the cycle of

birth, death and rebirth goes on endlessly.88 To solve and understand this problem

of suffering, Siddhartha practiced severe self-denial and meditation. Once he

gained “the answer or insight” he became known as the Buddha. This title means

“the enlightened” or “the awakened.”89

This truth is said to have both universality and adequacy. Buddhist believe

that the Buddha's teachings that were revealed 2,000 years ago still apply to

current daily life or the teachings would not be true.90 If the Buddha's teachings

that can be applied in only one location were not adequate in other locations, the

teachings would not be true, either; because the Buddha Dharma is universal and

adequate, Buddhists have respected the teachings.91

Since the truth is universal and adequate, Buddhist believe that the truth

that the Sakyamuni Buddha has revealed must have existed even before His

Enlightenment, just as gravity must have existed before Newton discovered it.92

Buddhists believe that if the truth existed for millions, billions, trillions, or an

infinite number of years ago, then many different Buddhas must have taught the

truth in the past. A scripture of the religion says there were seven past Buddhas;

Amida Buddha of the Nembutsu Sect is one of them; Dainichi Buddha of the

Shingon Sect is also one of the seven past Buddhas; Amida Buddha lives in the far

west, and Dainichi Buddha lives throughout the universe; only Sakyamuni Buddha

lives in this world, where we live.93

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In Buddhism, the eternal past and future is imagined because there is no

beginning and no end in time.94 Since the Buddha Dharma is universal and adequate,

a Buddha shall teach the same truth in the future and that Buddha is in the Tushita

Heaven now as he is only Buddha in the future so far.95 But there should be

more Buddhas because time is limitless. The future Buddha is practicing Buddha's

teachings in heaven now. He is not a Buddha yet, therefore he is called Bodhisattva

Maitreya.96 In a broad sense all that believe are Bodhisattvas because everyone

seeks Enlightenment and has the desire to try to help others. Therefore everyone is

a candidate to be a Buddha.

Like Christ and Muhammad, the founders of Christianity and Islam, the

Buddha never wrote down his teachings. His disciples memorized his words, and

their followers carried on the oral tradition. The first comprehensive written record of

the Buddha’s doctrine was not compiled until 500 years after his death.97

Buddhist Practices The practice of Buddhism does not, strictly speaking, require a temple (place of

worship) or the intercession of a monk. Anyone can follow the teachings of Buddhism

in his or her daily life. The temples provide a refuge for those who wish to devote

themselves more deeply to the teachings of the Buddha.98 Members of the Sangha

(an organized assembly of Buddhist monks), however, are frequently called on to

participate in ceremonies marking important events in people’s lives— birth,

marriage, and death.99

It should be noted though that Buddhist customs vary from country to country.

The study of Buddhism and its different forms are as follows:

 East Asian Buddhism - by Country Chinese

 Korean Japanese

 East Asian - by Type Nichiren

 Pure Land Shingon Tendai Zen

 South and Southeast Asian Theravada

Vietnamese

 Tibet and the Himalayas Tibetan

 Buddhist Schools of Thought Madhyamaka

 Yogâcâra

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Buddhist Religious Observances

Buddhists are not required to attend regular services at a temple, as Christians

attend church on various days of the week or Jews go to the synagogue on

Saturday. Nor do Buddhists have specified daily times of prayer as Muslims.

However, in Theravada Buddhism (one type of Buddhism), devout laypeople may

observe a “Sabbath” called the Uposatha. This falls on the 1st, 8th, 15th, and 23rd

days of the lunar month.100

The faithful bring offerings to the temple on these days. Some may

observe the day by remaining in seclusion to meditate, and use the temple for

this purpose. Others may listen to religious sermons. On these days, the monks at

the temple usually organize special rites that can include music, processions, and

even fireworks displays.101

During the monsoon season that comes at differing times from June to

October in Southeast Asia, Buddhists observe a time of penitence that is the

equivalent of Christian Lent (the period preceding Easter that in the Christian

Church is devoted to some type of fasting).102 During the approximately three-

month season, monks observe stricter religious duties. Lay people increase their

donations to the Sangha, an organized assembly of Buddhist monks. They

accumulate merit by meditating and listening to sutras which are scripture

containing the teachings of Buddha.

This tradition may be the oldest one of the religion. For it dates from the

time when Buddha himself, along with his disciples, wandered through

northeastern India preaching the Dharma (the ultimate law or doctrine taught by

Buddha.) The rainy season, which in the nations of Southeast Asia is severe,

required that the Buddha and his followers seek a place of refuge while it

lasted.103

The monsoon season is also the time for another important religious

observance, called the vassa, or rain-retreat. This is the time when young people

may choose to enter the Sangha, also in most Buddhist countries it is also

common for adult males to enter the Sangha temporarily at this time to

accumulate merit for themselves.104

Buddhism and God

When Buddhists use the word God, the word has nothing in common with God—

the Creator of the Christian, Jewish or Islamic faith.105 Buddhist do not

believe that gods are supernatural but instead Buddhists believe that the

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supreme law of cause and effect governs all.103 The existence of this absolute and

ultimate law is proven over and over again with every new discovery of

science. But, since everything that occurs in life cannot be explained through

science, it is these unexplainable forces that Buddhists refer to as “gods.”

Buddhist gods do not hold a controlling position like that of the monotheistic

all powering God.106 On the contrary, Buddhist gods come out of life itself. They do

not punish and they do not give deliverance. They respond to the sound of the

ultimate law of the universe, Nam-Myoho-Renge-Kyo.107 These “gods” are at the

service of everyone who embraces the Gohonzon and its practices. This is a

mandala, a symbolic representation of the ideal state of Buddhahood, or

enlightenment, in which all the tendencies and impulses of life--from the most

debased to the most noble--function in harmony toward happiness and creativity.

The Gohonzon is not an "idol" or "god" to be supplicated or appeased but a means

for reflection and a catalyst for inner change.108

Buddhism and Prayer "Buddhist prayer may be thought of as a focused expression of the same sentiments

of yearning, commitment and appreciation as of other religions. It is, however,

distinguished by the fact that Buddhism locates the divine within the life of the

individual practitioner. The purpose of Buddhist prayer is to awaken the innate inner capacities of strength, courage and wisdom rather than to petition external forces."109

Buddhist prayer is essentially the process by which a person’s intensely

felt desires and sufferings are transformed into compassion and wisdom. In this

sense, it inevitably involves self-reflection, including a sometimes-painful

confrontation with the person’s own deeply rooted destructive tendencies. To

quote Nichiren Daishonin, "Your practice of the Buddhist teachings will not relieve

you of the sufferings of birth and death in the least, unless you perceive the true

nature of your life." (The Major Writings of Nichiren Daishonin, "On Attaining

Buddhahood in this Lifetime," page 3.)110

Buddhism: Dharma and Reincarnation

Dharma is the principle of righteousness. It is the principle of holiness. It is also

the principle of unity whereby followers learn to be selfless by thinking of others

first, being respectful of parents and elders, following divine law, and creating

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mental, emotional and physical non-injury to all beings.

Rebirth or reincarnation as it is often called is the doctrine that indicates

when a person dies the new person could come back as identical to or totally

different from the old person. Reincarnation is one of the central tenets of Tibetan

Buddhism. Reincarnation is often misunderstood as Buddhism does not teach that

the soul is reincarnated but that the energy produced by the mental and physical

activities of a being that has died creates a new mental and physical energy.111

However, in Tibet as elsewhere, mainly of "the elite" understood the

views of the philosophers to mean the following as it relates to rebirth: "all

aggregates are impermanent; no 'ego' exists in the person, nor in anything,"

remain attached to the more simple belief in an undefined entity traveling from

world to world, assuming various forms.112

Hinduism

Hinduism is India's indigenous religious and cultural system, followed today by

nearly one billion adherents, mostly in India, but with large populations in many

other countries. Hinduism is referred to as Sanatana Dharma, "eternal religion,"

and Vaidika Dharma, "religion of the Vedas."113 Hinduism encompasses a

broad spectrum of philosophies ranging from pluralistic theism to absolute

monism. It is a family of myriad faiths with four primary denominations: Saivism,

Vaishnavism, Shaktism and Smartism.114 These four share the same culture and

belief in karma, dharma, reincarnation, temple worship etc. even though they

each have such very different views that they could be considered their own

religion.115

This type of separatism allowed new religious traditions to form and among

these were Jainism, Buddhism and Sikhism. These religions while similar in

cultural values still operate under different prisms.

Just like Christianity, Islam and Buddhism, Hinduism has no central

headquarters. Hinduism is basically a 5000-year-old faith. It has had many

founders in the past and various teaching lineages headed by a pontiff (a title

given to a religious leader). Hinduism's nearly three million swamis, gurus and

sadhus work tirelessly within and upon themselves and then, when ready,

serve others, leading them from darkness into light, from death to immortality.116

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Unlike some other religions where you are born into them or accepted unto

them (by being saved or accepting the faith) that does not necessarily apply to

Hinduism. Hinduism is more than just a "religion" it is a way of life, a culture, both

religious and secular.117 Hindus don't see religion as one component or a separate

system in their life, instead it encompasses all of life. Hindus can have this view

because Hinduism in its practice accepts all forms of beliefs. There is not just one

way of practicing this religion and lifestyle. Those who choose to live according to

the basic beliefs and values are then Hindus.

Sri K. Navaratnam of Sri Lanka, devotee of Paramaguru Siva Yogaswami for

some 40 years, in his book Studies in Hinduism quotes from the book, Introduction

to the Study of the Hindu Doctrines, "Hindus are those who adhere to the Hindu

tradition, on the understanding that they are duly qualified to do so really

effectively, and not simply in an exterior and illusory way; non-Hindus, on the

contrary, are those who, for any reason whatsoever, do not participate in the

tradition in question."118 Sri K. Navaratnam enumerates a set of basic beliefs held by

Hindus119:

1. A belief in the existence of God.

2. A belief in the existence of a soul separate from the body.

3. A belief in the existence of the finitizing principle known as avidya or maya.

4. A belief in the principle of matter--prakriti or maya. A belief in the theory of

karma and reincarnation.

5. A belief in the indispensable guidance of a guru to guide the spiritual

aspirant towards God Realization.

6. A belief in moksha, or liberation, as the goal of human existence.

7. A belief in the indispensable necessity of temple worship...in religious life.

8. A belief in graded forms of religious practices, both internal and external,

until one realizes God.

9. A belief in ahimsa as the greatest dharma or virtue.

10. A belief in mental and physical purity as indispensable factors for spiritual

progress.

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Virtuous living, dharma: Living a life of duty and good conduct by being selfless

and thinking of others first. It is being also respectful of parents, elders and

swamis, following divine law, especially ahimsa, mental, emotional and physical

non-injury to all beings. Thus they resolve karmas.

Pilgrimage, tirthayatra: At least once a year worldly and secular activities are set

aside for time with God at temples or locations near or far.

Rites of passage, samskara: Observance and celebration of the rites of birth,

name-giving, head-shaving, first feeding, ear-piercing, first learning, coming of

age, marriage and death.

Wicca

Wicca is one of about 17 unrelated activities with more than 500,000 followers,

which has been called Witchcraft.121 Religious conservatives often link Witchcraft

to Satanism, which relates Satan worship and Satanic Ritual Abuse. The problem

here is that the single word "Witchcraft" has so many unrelated meanings. But, if

you have never heard of Wicca you be asking is Wicca a religion?

According to the Civil rights Act of 1964, Title VII requires employers to

accommodate only those religious beliefs that are “sincerely held.”122 If Wicca is

not considered a bona fide religion, then it has no legal protection. Some say yes

it is a bona fide religion and others say no. However, through a Michigan court

case it was determined that Wicca was indeed a religion in this States

consideration. The case was brought in 1983 in the U.S. District Court in Michigan

and it was found that three employees of a prison had restricted an inmate in the

performance of his Wiccan rituals. The court found that this "deprived him of his

First Amendment right to freely exercise his religion and his Fourteenth

Amendment right to equal protection of the laws."123

Wicca is seen as a controversial religion to some based, in part, on ancient,

northern European Pagan beliefs in a fertility Goddess and her consort, a horned

God.124 Although the religion is a modern creation, some of its sources pre-date

the Christian era by many centuries. Most Wiccans do not believe that their

religion is a direct, continuous descendent of this earlier religion. They see it as a

modern reconstruction.125

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Author Joanna Hautin-Mayer in When is a Celt not a Celt? who takes a

peek into the Neopagan views of history, has written:

"We know tragically little about the actual religious expressions of the ancient Celts.

We have a few myths and legends, but very little archeological evidence to support

our theories. We have no written records of their actual forms of worship, and the

accounts of their culture and beliefs written by their contemporaries are often

highly biased and of questionable historical worth."126

The above is part of the reason that Wicca is seen as a recently created

Neopagan religion. The various branches of Wicca can be traced back to Gardnerian

Witchcraft, which was founded in the United Kingdom during the late 1940s.127

Wicca is based on the symbols, seasonal days of celebration, beliefs and deities of

ancient Celtic society though. Added to this material were Masonic and ceremonial

magical components from recent centuries. In this respect, it is a religion whose

roots go back almost three millennia to the formation of Celtic society circa 800

BCE.128

A follower of Wicca is called a Wiccan. In the U.S., Canada and Europe and

especially among the teen population, Wicca and Neopagan types of religions are

experiencing continued growth. Since Wicca does not encourage autocracy,

paternalism, sexism, homophobia, nor is it a religion that promotes insensitivity to

the environment it is popular among the young who are more sensitive to these

issues.129 Many North Americans of European decent, who are keen to discover

their ancestral heritage, are also being attracted to this religion.

Wiccans generally consider themselves to be Witches, Neopagans, and

Pagans. However, not all Witches, Neopagans and Pagans are Wiccans. The terms

Witch, Neopagan and Pagan can also refer to followers of many other faith

traditions. Because of religious propaganda dating from the late Middle Ages,

Wicca has often been incorrectly associated with Satanism.

Among those who research religion, it appears that Wicca became a religious

movement in the 1950s in England. Wicca is currently one of the largest of the

minority religions in the United States with estimates of membership at

750,000.130 This estimate makes Wicca about the 5th largest organized religion in the

United States, behind Christianity, Islam, Judaism, and Hinduism.

Because of the controversy or myths surrounding this religion many Wiccans

hide their religious beliefs and practices. Those who allow their faith to be known

publicly are often heavily persecuted in North America.131 Many physical assaults,

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arson, and economic attacks are reported yearly. There have even been

shootings, one public mass stoning and a lynching in recent years.132

Some people believe that if others knew of the connection of this religion

to Christianity that it would be better accepted. The first missionary to the Celts

may have been St. Paul as he sought converts to Christianity in the Pagan Celtic

land of Galatia (now part of Turkey) as recorded in his Epistle to the Galatians of

the Christian Scriptures (New Testament).133 Later Missionaries and the Roman

army gradually spread Christianity across Europe, easily converting the rulers and

the Druidic priesthood, but having less success in bringing the common folk to the

new religion.

A religious day celebrated by Wiccans is the day of Halloween. The

Halloween season of OCT-31 to NOV-2 each year is unique. It includes a

Neopagan Sabbat, Samhain, which is usually celebrated on or near the evening

of October 31.134 It was originally a celebration of the final harvest of the growing

season among the ancient Celts. According to research, the Celts believed that

during this time of the year friends and relatives who were deceased would come

back with souls resembling an animal--likely a black cat. This i s where the

symbol of the black cat became associated with Halloween.135

Also during the Samhain which was a fire festival where bonfires were lit

on hills in honor of the Gods, Celts would go door to door to gather food that they

would offer to their Gods.136 Thus, possibly creating the Halloween tradition of

going "trick or treating."

Once the fires were put out at the fire festival the Celts would often feel

afraid to walk in the dark due to any looming evil spirits. So instead they would

try to scare the evil spirits themselves by dressing up in costumes.137 The embers

they held at the fires would also have carvings in them to scare the evil spirits.

Children continue to dress up today in various costumes and pumpkins get carved

instead of embers. These Halloween traditions are followed by many (not just

Wiccans) who allow their children to trick or treat and participate in Halloween

festivities.

Wiccan Beliefs

According to Wicca Philosophy the Universe is created and maintained by the

balance of the Divine Feminine and Divine Masculine principles...

o Yin and Yang,

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o Sacred Dark and Divine Light,

o receptivity and activity,

o matter and energy,

o union and individuation . . . .

In other words, many Wiccans perceive the Universe in terms of a balanced duality

... qualities that move into the world, and qualities that are outside of manifestation.

These qualities are often manifested as gender -- and not only in Wicca -- but are

themselves entirely independent of physical form. It is convenient to call one of

these qualities "God/male" and one "Goddess/female."

Not because Wiccans believe they are male and female but because in society we're

designed -- and trained -- to think in terms of gender.

Despite the issue of gender, Wiccans celebrate the sexual polarity in nature, and

view the female as equal to the male. Some even view the female as superior in

some respects, but in general male/female balance is an important concept in

Wiccan belief.

Wicca represents an ancient religion of love for life and nature. Wicca is an

irrepressible religion because it stimulates the intellect, promotes a simple, practical

way of life and, most importantly, is emotionally satisfying according to its followers.

The main tenet of Wicca is the "Wiccan Rede" which states "And it harm none, do as

ye will" and the Wicca law states that:

"All good that a person does to another returns three fold in this life; harm is also

returned three fold."138

It is this main belief that prevents Wiccans from doing harm to themselves or to

others, or attempting to manipulate others, or taking harmful drugs, etc. Thus,

many activities that have been attributed to Wiccans, from the laying of curses to

conducting love spells, are strictly forbidden to them.

The following are other general beliefs of most Wiccans139:

 Everyone has the divine (or goddess) within.  A creative force exists in the universe, called "The One" or "The All."

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 The Goddess and the God represent the female and male aspects of the

All.  Divine forces or nature spirits are invoked in rituals.

 The Goddess, as either a symbol or a real entity, is the focus of worship.

 Nature and the earth are sacred manifestations of the Goddess.

 Everyone has his or her own spiritual path to follow.

 Rituals and celebrations are linked to the seasons and moon phases.

 One should develop natural gifts for divination or occult magic (often

spelled 'magick' by occultists.)

 Meditation, visualization, invocation (calling on forces or gods/goddesses),

chanting, burning candles and special rituals trigger a sense of the

mystical, thus reinforcing the core belief system.

Wicca is also a religion of the natural grounded in the earth where it is

believed that all living things like planets, humans, animals, plants, rocks and

even stars have a spirit.140 Sexuality is valued, and regarded as a gift of the

Goddess and God, to be engaged in with joy and responsibility, and without

manipulation.

Why learn about various religions?

After reading about all the religions in this chapter, no one would expect you to be

an expert on these different religions or all the other religions that exist. However,

what is important to know is that while there are many similarities amongst

religions there are also differences that make each religion unique. These

differences subsist of how many times the religious must pray, if at all; to the day

of worship they observe, if at all; to whether they tithe (pay a percentage of

their earnings), fast, take up an offering or pay a fee. Since the Civil Rights Act

of 1964 protects against discrimination based upon religion as well as requires

accommodation of certain religious beliefs—it is important to be familiar with

especially the largest religions in the United States. If you know very little about

the various religions, how do you, as a manager, protect a person’s rights or

provide religious accommodation as required by law?

Religious Accommodation

It is up to the employer to determine when and if a religious accommodation is

necessary as the employer cannot arbitrarily make the decision to "not"

accommodate an employee. The first step is to determine if it is a sincerely

held religious belief.

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So, what is a sincerely held religious belief?

 A belief required of a recognized religious organization or

 Religious practices not just of an organized or recognized religion but, is not a

political, cultural or heritage belief. It must be based upon a religious practice.

 It is also not the person's preference but what is required by the religion.

How should the request be made by the employee?

The employee must clearly explain why an accommodation is needed indicating what

religious belief would be broken or not adhered to. The following are some causes for

a religious accommodation141:

 An employee needs their weekly Sabbath day off for religious observance.

The Sabbath day is a holy day and there is no working on this day.

 An employee may need a particular day off each year for a religious holiday.  An employee may be required to attend a religious pilgrimage and they have

no vacation time.

 An employee may need to wear religious dress or maintain a certain physical appearance (not cutting facial hair) as a requirement of their religion.

 An employee may need to have a place to pray because a number of daily

prayers are required and this will occur during work time.

Now once the sincerely held belief has been requested and established then there

are a number of things that can be done to accommodate. For an employee who

needs time off or can't work on Saturdays due to the Sabbath they can take an

unpaid day, swap shifts or days with an employee, switch an off day or have flexible

scheduling (work Sunday instead of Saturday or work Christmas instead of their

religious holiday) and they could even be allowed to just work Monday through

Thursday for those who have to observe a Friday-night Sabbath.142

You could also allow for voluntary assignment substitutions, lateral transfers

to other departments or positions in the company, use of lunch or breaks in

exchange for early departure or prayer time.

After reading the above, you may now be thinking: do I have to provide the

accommodation to the employees' specific request?

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No. The employer can accommodate but not necessarily to the specific

"desires" of the employee. For instance in the case of the employee who can’t cut

his facial hair, the employer could indicate that according to safety standards a

beard must be a certain length and covered thereby allowing the beard but with

specific requirements. In another instance, let's say the employer has a test

scheduled for a Sabbath day but the employee would like to take it instead on the

following Monday. If the same test or training is being given at another location

on another day other than the Sabbath but not on the Monday the employee may

be required to take it elsewhere--say on the following Wednesday not Monday. In

addition, the employee may be required to use personal time to take the test or

training.143

Now, your next thought could be: how does an employer allow for such things

when there is a union mandated seniority system for job assignments etc. Do I

have to accommodate every sincerely held belief?

No. If the employer can prove that by allowing the belief to be

accommodated it creates an undue hardship then the employer does not have to

accommodate. But, what constitutes an undue hardship?

This answer is not so "cut or dry" as there is not a concrete definition of

undue hardship, but it was determined by the United States Supreme Court that a

company does not have to incur more than "minimal" costs to accommodate an

employees' religious belief.144 For example, if time off is needed to participate in a

religious holiday this does not have to be paid time off--the United States

Supreme Court indicated that a reasonable accommodation is nonpaid leave for a

religious observance unless all other leaves in the company are paid.145 This would

mean the only unpaid leave was for religious observance, then this would not be

fair. Other issues that can indicate undue hardship is seniority violation based

upon union contracts as well as paying extra or overtime pay to accommodate.

Now, what if someone makes up a religion where they indicate that this religion

does not allow them to work when it's raining outside?

The employer can deny the accommodation if it is not a sincerely held

belief.146 However, the worst mistake you can make as an employer is to assume

that i t is not a bona fide religion or sincerely held belief. Instead it is

important (when unknown) to research the religion or belief. Some religions have

beliefs unlike your own, making them seem fictitious--but just because you think

they are fictitious does not mean that they are. Always do your homework

before saying no. Talk with your company's human resource department or

lawyer to make sure you are doing everything possible to try to accommodate the

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employee--don't just say no.

Concluding Thoughts

Based upon the religious diversity in the U.S. it is critical for managers and

employees alike to understand the religious differences of others so that they can

work effectively, respect others beliefs and help to de-escalate potentially explosive

situations that can occur from lack of understanding.

There are many different religious practices of the diverse communities that

are represented in the workplace. There may be specific prayer times of

Muslims; Sikhs may be required to wear five holy items (including a small dagger);

and some Hindus cannot shake the hands of strangers, particularly members of the

opposite sex. While it is not possible to know all of the religious customs of various

groups, it is possible to be open-minded so as to respect religious difference.

End of Chapter Questions

1. What are some basic beliefs of Christians, Muslims and Jews?

2. What are three things that are common amongst Christians, Muslims and Jews?

3. What are two significant holidays of each of the following religions: a. Christianity

b. Islam

c. Judaism

4. How does the Buddhist view of God differ from some other religions?

5. What is dharma and karma as practiced by Buddhist or Hindus?

6. What practices of Wiccans and Hindus might require a religious accommodation?

7. What are ways of showing cultural sensitivity to Muslims during Ramadan and Jews during Shabbat?

8. What is an agnostic or atheist?

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9. What are four examples of religious accommodation that can be made for an employee?

Internet Exercise

So that you do not have to self-identify what religion you practice, pick a religion

other than the one discussed in the text or one that you practice (if any). Find

information on this chosen religion using the Internet or the library searching world

religions. Summarize the key beliefs about the religion and how it is similar or

dissimilar to other religions that you have read about.

The religion I am researching is

End of Chapter Exercise

Do I Accommodate?

Case One:

I am a truck driver and have been on "light duty" for the past several weeks. Last week

my supervisor told me to take one of the office girls to the bank to make a company

deposit. The other employees made crude remarks about her and me. I then refused to

take her. I explained to my supervisor that I felt it would be inappropriate for me

(being married) to take her because of my religious beliefs. After yelling and swearing

at me in front of the other employees he told me to go home without the overtime pay.

Then he told another employee (with less seniority) to take her, which he did.

Was I wrong to say no? Was he wrong to send me home?

Case Two:

Mary Tiano sued her employer Dillard Department Stores for failure to make reasonable

accommodation of her religious beliefs. Tiano was a top sales person for many years

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and a devout Roman Catholic. In late August of 1988, she learned of a pilgrimage to

Medjugorje, Yugoslavia taking place between October 17 and October 26. Several

people have claimed that visions of the Virgin Mary appeared to them in Medjugorje,

although the Catholic Church has not designated Medjugorje an official pilgrimage site

of the Church. Tiano testified that on August 22, 1988, she had a "calling from

God" to attend this pilgrimage. Tiano requested an unpaid leave of absence to attend.

Dillard's vacation policy prohibited employees from taking leave between October and

December, the store’s busy holiday season. As a result, Tiano's request was denied.

She went anyway, and when she returned to work she was informed that she had

voluntarily resigned and would not be offered reemployment. Was Dillard’s correct?

What rights did Tiano have?

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6. Ibid.

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11. Ibid.

12. Ibid.

13. Ibid.

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17. Ibid.

18. Religions of the World: Christianity. Retrieved from: http://www.gkindia.com/worldreligions/christianity.htm

19. Ibid.

20. Liberal Christianity. Retrieved from: http://www.Liberal_Christianity

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islam.org/begin/intro/rizvi.html

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33. Ibid.

34. Islam Answering. (n.d.). Retrieved from: http://www.islamanswering.com/subpage.php?s=cat_open&cid=46 35. The Islamic Affairs Department, The Embassy of Saudi Arabia. (1989). Understanding Islam and the Muslims. Washington DC: The Islamic Texts Society.

36. Ibid.

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38. The Progress Report. (n.d.). Retrieved from: http://www.progress.org/islam01.htm

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40. Abu Qhodda, A. (n.d.). What is Zakât? Retrieved from: http://www.zpub.com/aaa/zakat-def.html

41. Ibid.

42. Khalifa, R. (2000). Quran, Hadith, And Islam. New York State: University Unity.

43. Ibid.

44. Ibid.

45. Ibid.

46. Ibid.

47. Ibid.

48. Khalifa, R. (2000). Quran, Hadith, And Islam. New York State: University Unity.

49. Ibid.

50. Ibid.

51. Numan, F. (1992). American Muslim History. Retrieved from: http://www.islam101.com/selections/muslim_us_hist.html

52. Sacchi, P. (1990). Jewish Apocalyptic and its History. England: Sheffield Academic Press Ltd.

53. Ibid.

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54. Cukierkorn, R. C. (n.d.). Conversion to Judaism. Retrieved from: http://www.convertingtojudaism.com/Choosing-Judaism.htm

55. Ibid.

56. Ibid.

57. Sowell, T. (1983). Ethnic America: A History. New York, NY: Basic Books.

58. Kotkin, J. (1993). Tribes: How Race, Religion, and Identity Determine Success in the New Global Economy. New York, NY: Random House.

59. Sowell, T. (1983). Ethnic America: A History. New York, NY: Basic Books.

60. Ibid.

61. Ibid.

62. Rich, T. R. (n.d.). Judaism 101. Retrieved from: http://www.jewfaq.org/shul.htm

63. Ibid.

64. Ibid.

65. Ibid.

66. Steinberg, Rabbi M.. (1975). Basic Judaism. Florida: HBJ Publishing.

67. Ibid.

68. Ibid.

69. Ibid.

70. Smith, J. Z. (1995). The HarperCollins dictionary of religion. San Francisco: Harper San Francisco.

71. Ibid.

72. Smart, N. (1999). Atlas of the World's Religions. USA: Oxford University Press.

73. Ibid.

Managing Workplace Diversity | Chapter Nine: Understanding Religious Freedom & Work 287

74. Sharma, M. S. (2001). Encyclopaedic dictionary of religion and ethics. New Delhi: Mohit Publications.

75. Ibid.

76. Ibid.

77. Smart, N. (1999). Atlas of the World's Religions. USA: Oxford University Press.

78. Ibid.

79. Ibid.

80. Sharma, M. S. (2001). Encyclopaedic dictionary of religion and ethics. New Delhi: Mohit Publications.

81. Ibid.

82. Fischer-Schreiber, I. (1989). The encyclopedia of Eastern philosophy and religion: Buddhism, Hinduism, Taoism, Zen / Buddhism & Taoism. Boston: Shambhala.

83. Ibid.

84. Dhammanada, K. Sri. (n.d.). What Buddhists Believe. Retrieved from: http://www.buddhanet.net/pdf_file/whatbelieve.pdf

85. Ibid.

86. Fischer-Schreiber, I. (1989). The encyclopedia of Eastern philosophy and religion: Buddhism, Hinduism, Taoism, Zen / Buddhism & Taoism. Boston: Shambhala.

87. Ibid.

88. Ibid.

89. Prebish, C. S. (1999). Luminous Passage: The Practice and Study of Buddhism in America. California: University of California Press.

90. Ibid.

71. Ibid.

72. The different forms of Buddhism. (n.d.). Retrieved from: http://www.findingdulcinea.com/guides/Religion-and-Spirituality/Buddhism.pg_00.html

73. Ibid.

Managing Workplace Diversity | Chapter Nine: Understanding Religious Freedom & Work 288

74. Ibid.

75. Hagen, S. (1998). Buddhism: Plain and Simple. New York: Broadway Publishing.

76. Ibid.

77. Ibid.

78. Gyatso, G. K. (1992). Introduction to Buddhism. New York: Tharpa Publications.

79. Ibid.

80. Ibid.

81. Soka Gakkai International. (2001). Retrieved from: http://www.sgi.org/prayer.html

82. Daishonin, N. (n.d.). On Attaining Buddhahood in this Lifetime. Retrieved from: http://www.sgilibrary.org/view.php?page=3

83. Rebirth (Buddhism). Retrieved from: http://www.Rebirth_(Buddhism)

84. Ibid.

85. Smart, N. (1999). Atlas of the World's Religions. USA: Oxford University Press.

86. Subramuniyaswami, S. S. (2000). How to Become a (Better)Hindu. India:

Himalayan Academy.

87. Ibid.

88. Ibid.

89. How to become a Hindu. (n.d.). Retrieved from: http://www.himalayanacademy.com/resources/pamphlets/BecomeHindu.html

90. Ibid.

91. Ibid.

92. Subramuniyaswami, S. S. (2000). How to Become a (Better)Hindu. India:

Himalayan Academy.

Managing Workplace Diversity | Chapter Nine: Understanding Religious Freedom & Work 289

93. List of Jews in the African diaspora. Retrieved from: http://wiki/List_of_Jews_in_the_African_diaspora 94. Ibid.

95. Smith, J. Z. (1995). The HarperCollins dictionary of religion. San Francisco: Harper San Francisco.

96. Ibid.

97. Ibid.

98. Ibid.

99. Sanders, J. A. (2005). Torah and Canon. Eugene, Oregon: Cascade Books.

100. Ibid.

101. Lewis, J. R. (1998). The encyclopedia of cults, sects, and new religions. Amherst, N.Y.: Prometheus Books.

102. EEOC Compliance Manual. (n.d.). Retrieved from: http://www.eeoc.gov/policy/docs/religion.html#_ftn35

103. Robinson, B.A. (n.d.). Is Wicca a Religion. Retrieved from: http://www.religioustolerance.org/wic_rel.htm

104. Basic Wicca. (1999). Retrieved from: http://www.journey1.org/basicj2.htm

105. Ibid.

106. Joanna Hautin-Mayer, J. (n.d.). When is a Celt not a Celt. Retrieved from: http://www.cyberwitch.com/wychwood/library/WhenIsACeltNotACelt.htm

107. Encyclopedia. (n.d.). Retrieved from: http://encyclopedia.kids.net.au/page/ne/Neopaganism

108. Ibid.

109. Robinson, B.A. (n.d.). Teens and Wiccan. Retrieved from: http://www.jesus-is- savior.com/False%20Religions/Wicca%20&%20Witchcraft/teens_and_wicca.htm

110. Retrieved from: http://www.wiqued.com/Wicca.htm

111. King, E. (n.d.). Wicca/Paganism. Retrieved from: http://www.masonicinfo.com/wicca.htm

112. Ibid.

Managing Workplace Diversity | Chapter Nine: Understanding Religious Freedom & Work 290

113. Lewis, J. R. (1998). The encyclopedia of cults, sects, and new religions. Amherst, N.Y.: Prometheus Books.

114. A & E Television Networks. (n.d.). Retrieved from: http://www.history.com/content/halloween/real-story-of-halloween

115. Ibid.

116. Ibid.

117. Ibid.

118. Lewis, J. R. (1998). The encyclopedia of cults, sects, and new religions. Amherst, N.Y.: Prometheus Books.

119. Ibid.

120. Ibid.

121. Anti Defamation League. (n.d.). Religious Accommodation. Retrieved from: http://www.adl.org/religious_freedom/resource_kit/religion_workplace.asp

122. Ibid.

123. Ibid.

124. Ibid.

125. Ibid

126. Ibid.

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 291

Chapter Ten: Understanding the Disabled

“I do not have a disability, I have a gift!

Others may see it as a disability, but I see it as a challenge. This challenge is a gift

because I have to become stronger to get around it, and smarter to figure out how to

use it; others should be so lucky.”

Shane E. Bryan

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 292

UNDERSTANDING THE DISABLED

Chapter Objectives

After reading this chapter, you should be able to:

 understand what a disability is.

 explain the myths regarding individuals with

disabilities.

 identify what the ADA says about mental

impairment.

 describe the cultural differences between

various impairments.

 Learn what types of reasonable

accommodations should be provided for

individuals with disabilities.

 provide tools and tips for addressing numerous disabilities including cancer and HIV.

Chapter Ten

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 293

In 1954, the U.S. Supreme Court ruled that “separate” was not “equal” in the

education of African American children. However, it took twenty more years to do

the same for children with disabilities. In 1975, the Free Education for All

Handicapped Children Act was enacted. It stated that children with disabilities

must be taught in “the least restrictive environment possible.”1 Previously these

children could only be taught at home or in restrictive separate environments.

But, of course laws don’t change people’s mindsets right away. In 1990,

many children were still being regulated to special “resource rooms” rather than

being integrated into regular classrooms. Should having a disability restrict you

from the same opportunities as others?

What is a disability?

The most frequently applied framework of disability comes from Nagi (1969). Nagi

concept of disability is that it is the difficulty associated with performing socially

expected activities such as work for pay, and this definition explicitly recognizes

the interaction of the environment and pathologies/impairments to cause

disabilities.2 The Americans with Disabilities Act (ADA) rests upon the Nagi

framework and recognizes that improvements in the environment (access to

public transportation, workplace accommodations, etc.) can reduce disadvantages

associated with disability and thus improve the inclusion of all people.

First of all, a disability is a condition of impairment, physical or mental,

having an objective aspect that can usually be described by a physician. This

physical or mental condition limits a person’s activities or functioning.3 Although

all people with physical disabilities are not handicapped, there is a tendency for

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 294

others to think of them as being handicapped. Disabilities are really just deficiencies

but some individuals look down on people who have them.

In addition, a disability is not an interchangeable term for handicap. The

term handicapped should only be used when legally specifying life processes or

social activities ADVERSELY affect a person’s functioning.4 A handicap is the

cumulative result of obstacles, which a disability interposes between the individual

and his/her maximum function level. Also, an individual can be handicapped in

certain aspects of functioning and, at the same time, be fully functional in many

others. Therefore a person may have a handicap, but is not himself or herself

“handicapped.” Therefore, we do not use the term handicapped to refer to individuals

with disabilities.

But, even with this change in terminology, there are still common myths

associated with individuals that have disabilities as described below.

COMMON MYTHS

Myth: Workers with disabilities are not able to perform their jobs.

Fact: When a person applies for a job they should meet the requirements in

order to do the job, so if someone who has a disability is hired then they must

possess the necessary skills to accomplish the job with or without a reasonable

accommodation. A Dupont Corporation study showed that 92 percent of their

workers with disabilities were rated average or above average, compared with the 91

percent for the workers who did not have disabilities.5

While there are a number of studies that document the credibility of

employees with disabilities, none are more extensive than the longitudinal studies

done by the E.I. DuPont Company. The DuPont Company did its original study in

1973 and then followed with another in 1981. The 1981 study ("Equal to the Task")

covered 2,745 employees w i t h d i s a b i l i t i e s working for the company that

year. In four categories (Safety, Performance of Job Duties, Attendance, and Job

Stability/Turnover), employees with disabilities equaled or outdid their non-impaired

co- workers.6

Furthermore, Robert B. Reich, a U.S. Secretary of Labor, has encouraged

management and labor to make the necessary adjustments to train and retrain

the most highly motivated people in our country; such adjustments Reich believes

would include hiring one of the best-educated and most highly trained minority

groups in the United States, persons with disabilities.7

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 295

Myth: Workers with disabilities are absent from their jobs a lot due to their

problems.

Fact: Employees with disabilities are very much aware of the difficulty of finding

work and they often work hard to maintain a good record. ITT discovered that the

workers with disabilities in their Corinth plant had fewer absences than their co-

workers without disabilities, and many other employers site the same outcome.8

Myth: Companies will have to spend a fortune to accommodate disabled workers

with disabilities.

Fact: The expenditures that most companies would have to make to

accommodate workers with disabilities are minimal in comparison to their annual

profits. Many smaller companies could receive assistance through the

government.9

Myth: An on the job accident that, when added to a worker’s prior disability,

results in permanent total disability will make the company liable for permanent

total liability.

Fact: The second injury fund that all states have assumes responsibility of

compensation to people with physical disabilities that become totally disabled

through industrial accidents allocating to the employer’s expense only the single

injury sustained at their company.10

The above facts prove that employing individuals with disabilities causes

no “real” hardship to the companies that employ them. Rather these workers often become valuable employees due to their work ethics. Even still, this group

has an unemployment rate three times larger than the unemployment rate of non- institutionalized civilians aged 18-64 who do not report a work limiting health

problem or disability.11

Despite this outrageous unemployment rate, the following laws have

caused gains to be made that improve the quality of life for people with

disabilities:

 In 1956, Disability Insurance became a part of the Social Security Act.

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 296

 The Rehabilitation Act of 1973 stated that no otherwise qualified individual with a

handicap shall solely by reason of his handicap be excluded from participation in

any program or activity receiving federal financial assistance. It also

established the following: Interagency Committee on Handicapped Employees

which annually reviews the adequacy of federal hiring, placement and job

advancement of persons with disabilities; Architectural and Transportation

Barriers Compliance Board which monitors the construction of new federal

buildings and remodeling of old federal buildings to ensure accessibility for

those with physical disabilities; Affirmative Action Requirement (recruiting,

hiring, rates of pay, apprenticeship, etc.) for those companies doing business

with the federal government for more than $2,500.12

 The 1990 American with Disabilities Act (ADA) eliminated discrimination against

individuals with disabilities. It permits reasonable accommodation to be made for

those with disabilities. It is important to note that in this act they no longer used

the term “handicapped worker” but replaced it with individuals with a disability.

Title II of this act provides public services for any qualified individual with a

disability; Title III includes public accommodations and services operated by

private entities whereas Title IV includes telecommunications. The ADA makes it

unlawful to discriminate in all employment practices such as14:

 recruitment

 pay

 hiring

 firing

 promotion

 job assignments

 training

 leave

 lay-off

 benefits

 all other employment related activities.

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 297

 it prohibits an employer from retaliating against an applicant or employee for asserting his rights under the ADA. The Act also makes it unlawful to

discriminate against an applicant or employee, whether disabled or not,

because of the individual's family, business, social or other relationship or

association with an individual with a disability.

Reasonable Accommodation

The term reasonable accommodation is defined by Title 29 of the Code of Federal

Regulations, Part 163014:

(1) Modifications or adjustments to a job application process that enable a

qualified applicant with a disability to be considered for the position such qualified

applicant desires; or

(2) modifications or adjustments to the work environment, or to the manner or

circumstances under which the position held or desired is customarily performed,

that enable a qualified individual with a disability to perform the essential

functions of that position; or

(3) modifications or adjustments that enable an employee with a disability to

enjoy equal benefits and privileges of employment as are enjoyed by its other

similarly situated employees without disabilities.

Reasonable accommodation may include but is not limited to: (1) Making existing

facilities used by employees ready accessible; and (2) job restructuring.

Reasonable accommodation may also include but is not limited to, making

existing facilities used by employees readily accessible to and usable by persons

with disabilities, such as: job restructuring; modification of work schedules;

providing additional unpaid leaves; reassignment to a vacant position; acquiring

or modifying equipment or devices; adjusting or modifying examinations, training

materials, or policies; and providing qualified readers or interpreters.15

An employer is required to make a reasonable accommodation to a

qualified individual with a disability unless doing so would impose an undue

hardship on the operation of the employer’s business. Undue hardship means an

action that requires significant expense when considered in relation to factors

such as a business’ size, financial resources, and the nature and structure of its

operation.

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 298

Workplace Assistance for Specific Disabilities

Mental Impairment in the Workplace

According to report written by the U.S. Surgeon General, mental impairment can

affect any worker at any time in the workplace because an impairment is just a

deviation from normal development, structure or function. The report indicated that

"one of every two Americans alive today will suffer from a mental illness at some

point in their lifetime."16 But mental illness, unlike a physical illness or ailment has a

negative connotation with it. In a USA Today article, it indicated that the age group

of 15 to 44 has the highest number of people with mental impairments, that is,

working teens and adults.17

When it comes to mental impairment in the workplace, the ADA covers

workers with a mental illness as long as their illness meets the definition of a

disability. However, there are conditions that are not within the definition of a

disability and some are as follows: kleptomania, pyromania, exhibitionism,

voyeurism, other sexual behavior disorders, and psychoactive substance use

disorders resulting from current illegal drug use; as well as common personality

traits like poor judgment, a quick temper, or irritability, so long as the traits are

not a symptom of a protected mental impairment.18

The ADA can provide what is and what is not included as mental impairment,

but there are also some general work practices that should be adhered to when

working with persons with these conditions. Just like with sexism, racism or any

other ism when dealing with persons with a mental impairment avoid

generalizations, stereotypes and degrading the individual as this can not only be

considered harassment but may prevent the employee from feeling comfortable

asking for any necessary accommodation.

Also, if you find there is workplace problems always ask “any” employee if

they are able to perform the essential duties of the job.19 If the employee cannot

perform the essential duties of the job then an accommodation may be needed.

Any impairment at this time would need to be disclosed and validated by a

medical professional, in order for the accommodation to be made. Furthermore, if

the employee seems to have a non-work related issue that they want to discuss

with management-refer them to the appropriate employee assistance program or

professional. Managers are not qualified to heal or discuss any non-work related

problems of an employee.

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Adults with learning disabilities in the Workplace

Let's start by saying that learning disabilities have nothing to do with intelligence.

Learning disabilities are instead complications that impact the brain's capacity to

accept, manage, scrutinize, or gather information. Having these types of

difficulties can affect "how" a person learns or how quickly they can process

information. Children and adults with learning disabilities often learn differently

than the mainstream.

So, what does this mean for adults with learning disabilities in the

workplace? It means that if work procedures have been created for the

mainstream someone with a learning disability may have some difficulty with the

process. But, this just means an adjustment needs to be made which is an

accommodation. It is important to remember when dealing with these issues in

the workplace that where one person has a weakness that person also has an

alternating strength. It therefore becomes just a matter of tapping into the

strengths and accommodating any resulting weakness that affects the person's

ability to earn a living.

Learning disabilities can also be diagnosed by a medical professional and

therefore must be taken seriously in the workplace. But even with a medical

diagnosis adults with learning disabilities face various issues in the workplace. One

such issue is lack of understanding and support. There are also managers or

employees who may make negative assumptions about the adults’ ability or

manner of doing tasks. Both of these issues could affect the person with a

learning disabilities capability to be promoted. Also, depending on the type of

learning disability this worker has they could be forced into low-paying jobs. All

of these instances could create low self esteem for the employee, where really all

that was needed was some type of assistive technology, equipment or change in

work procedure to support their learning impairment.20

While adults may struggle with their learning disabilities, they should be

given the opportunity to excel in the workplace just like any other person.

Management must be supportive and provide the necessary accommodation(s).

Hearing Impairment in the Workplace

A hearing impairment or hearing loss is a full or partial decrease in the ability

to detect or understand sounds which can be caused by a wide range of

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 300

biological and environmental factors, as loss of hearing can happen to any organism

that perceives sound.21 If there is an insensitivity to sound this is

often referred to as a hearing impairment but there are varying degrees of severity.

Hearing loss is therefore categorized by its severity and by the age of

onset and this simply means that hearing loss at age 2 as opposed to age 42 will be

a difference occurrence.22 There is also an opportunity for the loss to be one sided

or on both sides which affects the severity of the loss as well.

What Is the Difference Between a Deaf and a Hard of Hearing Person?

Individuals w i t h h e a r i n g i m p a i r m e n t s are often referred to as deaf or

hard of hearing. According to the National Association of the Deaf "the deaf and

hard of hearing community is very diverse, differing greatly on the cause and

degree of hearing loss, age at the onset, educational background, communication

methods, and how they feel about their hearing loss. How a person "labels"

themselves in terms of their hearing loss is personal and may reflect identification

with the deaf community or merely how their hearing loss affects their ability to

communicate. They can either be deaf (lower case “d”) which often means they

are unable to hear well enough to rely on their hearing whereas Deaf (capital

“D”), or hard of hearing refers to a particular group of people who utilize the

American Sign Language (ASL)."23

Many people who are Deaf function bilingually and are able to utilize both ASL

and the written English language as sign languages do not have written forms.24

Cross Cultural Differences

People who are Deaf often communicate in a visual way. In addition to ASL, rules of

behavior include visual strategies for attention-getting such as touching, waving,

vibration or light signaling. Eye contact, body language and facial expression are all

keys to effective communication. Communication discourse is direct and to the point,

and written English may also seem terse and abbreviated by standards of hearing

people.

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The following are examples of how a person who is D/deaf activities could

be misinterpreted by someone who is not familiar with D/deaf culture25:

Example A:

A construction worker who is D/deaf seems angry as he is putting away

his tool because he is very noisy and has a stern look on his face. But

what this may mean is that he is just not aware of his noise level and that

he is concentrating or thinking and not aware of how his facial expression

appears to others.

Example B:

You are leaving a classroom and the person in front of you slams the door

in your face as you are walking out. However, this individual who is D/deaf

did not hear your footsteps behind them and were not aware that

someone else was leaving.

Example C:

As the manager, you are giving an employee who is D/deaf work

instructions. She frowns and seems disinterested in the instructions. As

the manager, you take the nonverbal expressions to mean something

negative when merely the employee who is D/deaf is focusing on what is

being told and thinking about it intently.

"This “frown” of concentration is often misinterpreted as disagreement or

annoyance, when it is actually a common element of communication in

D/deaf culture. Hard of hearing people also commonly frown when

listening, an indicator of the enormous amount of energy required to

communicate when you have a hearing loss."

Facial expressions in someone who is D/deaf does not always mean what

we think it may mean. Also, behaving loudly does not mean the D/deaf person

is rude. That is why, when we deal with difference in the workplace--don't make

negative assumptions. If you are going to assume, assume the best scenario—

that is give the person the benefit of the doubt. You could also, in a polite

fashion, ask the "why" so that you have the facts before making the wrong

assumption.

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Managing Other Workplace Issues

On the Job with Cancer

For most people, work is a healthy part of life. Continuing to work during cancer

treatment or returning to work after time has been taken off can make a person

feel healthier and more productive. Working may give a person something to focus

on besides their illness and can help an employee feel more in control while keeping

them connected to people who care about them.26

Whether a person is returning to work after time off or continuing to work

during a cancer treatment, these employees likely face some obstacles at their

workplace. It is important that the cancer patient address these situations:

Decide who needs to know about the cancer

A cancer patient needs to decide whether they want their co-workers to know

about the cancer and, if so, how open will they want to be. There's no right or

wrong approach. They may want their supervisor to tell the co-workers about the

cancer, or the employee may choose to do it themselves. It is important that the

employee does what is comfortable for them and know their options. Actually they

may choose not to tell anyone about the cancer if they’re a private person. But,

for practical reasons, it may make sense for them to tell their supervisor or

human resources representative so they can receive reasonable accommodations as

needed.27

On the Job with HIV

During the early years of the HIV epidemic, returning to work after diagnosis just

didn't happen. Because there were no early detection HIV tests, people were

diagnosed only after they presented the gravest of opportunistic infections. People

were too sick to work and sadly died soon after diagnosis. Today, early diagnosis and

the advent of powerful HIV drugs mean people are living long, healthy and

productive lives. After diagnosis, many HIV positive men and women continue to

work.28 For those too sick to work when diagnosed, HIV medications will get them

back to health and back to work. While going back to work is a positive thing for

many people, the workplace and employee must be aware of some things in order to

make their return a positive experience.

Does the HIV employee have to inform their employer of their HIV Diagnosis?

Whether or not an employee discloses their HIV status to the employer is entirely up

to them. They are under no legal obligation to disclose their HIV status that is

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 303

in most cases they don’t because HIV is not transmitted by casual contact.29 So

they are under no risk to their fellow employees (again in most cases).

Does casual contact with an HIV infected employee put others at risk?

Like every rule, there are some exceptions. For one, if an HIV infected employee

works in a job that could expose others to their blood or bodily fluids, there

should be some consultation with a local HIV advocacy group to help determine if

telling the employer is necessary.30 Some people that say an HIV infected

employee has a moral obligation to tell their employer. Again, because casual

contact is not a risk factor for transmitting HIV, there is no moral obligation to tell

anyone in the workplace.31 However, if being HIV infected makes it difficult to

perform some expected duties (too fatigued to restock shelves for instance), the

employee will need to notify their employer in order to receive reasonable

accommodation.

What if the employee needs special accommodations in order to work?

In an article by Registered Nurse, Mark Cichocki states that, "in September 1994,

Sidney Abbott visited the office of dentist Dr. Randon Bragdon. This routine visit

would spark a controversy that would eventually involve the United States

Supreme Court. On that day, Dr. Bragdon refused to fill Ms. Abbott's simple cavity

because Ms. Abbott admitted to being HIV positive."32 After four years of legal

debate, the Supreme Court ruled that The Americans with Disabilities Act (ADA)

did include people living with HIV. So, she was discriminated against. The

dentist just needed to make a reasonable accommodation such as wearing

latex gloves f o r h i s p r o t e c t i o n . Since this case, providers and

employers by law have to make reasonable accommodations for their patients

and employees, including those living and working with HIV.

The reasonable accommodations that must be made for any other

disability must also be made for those with HIV or AIDS. However, the employee

must seek the accommodation and of course medical documentation must

disclose their HIV status. Once disclosure is made, this information must be kept

in strict confidence according to the law.

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Nine Facts about HIV Infection and AIDS:

1. AIDS stands for Acquired Immune Deficiency Syndrome, a condition in which

the body's immune system is destroyed. While there are treatments that help

people survive some of the diseases they get as a result of losing their immunity,

there is no cure for AIDS.

2. AIDS is caused by infection with the Human Immunodeficiency Virus, or HIV.

Infection with HIV is completely preventable. Prevent HIV infection and you will

prevent AIDS.

3. HIV is spread through contact with blood, semen, vaginal fluids, and breast

milk. This contact comes primarily through sexual relations and sharing needles

when using illegal drugs.

4. When it comes to HIV infection, it doesn't matter who you are, it matters what

you do. Make choices that are healthy.

5. HIV is not spread through casual contact. Shaking hands, hugging, sharing rest

rooms, equipment, food utensils, and drinking fountains will not transmit HIV.

6. Medical tests detect antibodies to HIV. These antibodies are in the bloodstream,

and are an attempt of the immune system to eliminate the virus. Antibodies are

generally detectable six to 12 weeks after infection with HIV. When antibodies are

present in someone's blood, that person is said to be "HIV-positive."

7. Most HIV-positive people live normal, active lives for years after infection.

While everyone who is HIV-positive will not necessarily develop AIDS, many have.

For some HIV-positive people, symptoms serious enough to constitute an AIDS

diagnosis begin to appear eight to ten years after infection.

8. While many people associate the AIDS epidemic in America with gay men, (and

while the first wave of the epidemic primarily centered in the gay community), the

epidemic continues to affect all groups. Infections among women and adolescents

are increasingly the fastest of all population groups.

9. Assessing and taking responsibility for sexual behavior and educating one’s self

about HIV and AIDS is key to protection from a HIV infection. When dealing with

exposed blood of another ALWAYS have a safety kit available which includes latex

gloves and wear them.

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HIV/AIDS and the Workplace Law

The following entire section is copied with permission from the U.S. Department of

Justice Civil Rights Division Disability Rights Section Questions and Answers

regarding THE AMERICANS WITH DISABILITIES ACT AND PERSONS WITH

HIV/AIDS:33

Are people with HIV or AIDS protected by the ADA?

Yes. An individual is considered to have a "disability" if he or she has a physical

or mental impairment that substantially limits one or more major life activities,

has a record of such an impairment, or is regarded as having such an

impairment. Persons with HIV disease, both symptomatic and asymptomatic,

have physical impairments that substantially limit one or more major life activities

and are, therefore, protected by the law.

Persons who are discriminated against because they are regarded as being

HIV-positive are also protected. For example, a person who was fired on the

basis of a rumor that he had AIDS, even if he did not, would be protected by the

law.

Moreover, the ADA protects persons who are discriminated against because

they have a known association or relationship with an individual who is HIV-

positive. For example, the ADA would protect an HIV-negative woman who was

denied a job because her roommate had AIDS.

Does an employer always have to provide a needed reasonable accommodation?

An employer is not required to make an accommodation if it would impose an

undue hardship on the operation of the business. An undue hardship is an action

that requires "significant difficulty or expense" in relation to the size of the

employer, the resources available, and the nature of the operation.

Determination as to whether a particular accommodation poses an undue

hardship must be made on a case-by-case basis.

Customer or co-worker attitudes are not relevant. The potential loss of

customers or co-workers because an employee has HIV/AIDS does not constitute

an undue hardship.

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An employer is not required to provide an employee’s first choice of accommodation.

The employer is, however, required to provide an effective accommodation, i.e., an

accommodation that meets the individual’s needs.

HIV/Aids Reasonable Accommodation Examples

- An HIV-positive accountant required two hours off,

bimonthly, for visits to his doctor. He was permitted to take

longer lunch breaks and to make up the time by working later on

those days.

- A supermarket check-out clerk with AIDS had difficulty

standing for long periods of time. Her employer provided her

with a stool so that she could sit down at the cash register when

necessary.

- A secretary with AIDS needed to take frequent rest

breaks during her work day. Her boss allowed her to take as many breaks as she needed throughout the day, so long as she completed her work before going home each evening.

- A machine operator required time off from work during

his hospitalization with pneumocystis carinii pneumonia. He had

already used up all his sick leave. His employer allowed him to

either take leave without pay, or to use his accrued vacation

leave.

- An HIV-positive computer programmer suffered bouts

of nausea caused by his medication. His employer allowed him to

work at home on those days that he found it too difficult to come

into the office. His employer provided him with the equipment (computer, modem, fax machine, etc.) necessary for him to work at home.

- An HIV-positive newspaper editor who tired easily from

walking began to use an electric scooter to get around. His

employer installed a ramp at the entrance to the building in

which the editor worked so that the editor could use his scooter

at the office.

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When is an employer required to make a reasonable accommodation?

An employer is only required to accommodate a "known" disability of a qualified

applicant or employee. Thus, it is the employee’s responsibility to tell the

employer that he or she needs a reasonable accommodation. If the employee

does not want to disclose that he or she has HIV or AIDS, it may be sufficient for

the employee to say that he or she has an illness or disability covered by the ADA,

that the illness or disability causes certain problems with work, and that the

employee wants a reasonable accommodation. However, an employer can require

medical documentation of the employee’s disability and the limitations resulting

from that disability.

What if an employer has concerns about an applicant’s ability to do the

job in the future?

Employers cannot choose not to hire a qualified person now because they fear the

worker will become too ill to work in the future. The hiring decision must be

based on how well the individual can perform now. In addition, employers cannot

decide “not to hire” qualified people with HIV or AIDS because they are afraid of

higher medical insurance costs, worker’s compensation costs, or absenteeism.

Can an employer consider health and safety when deciding whether to

hire an applicant or retain an employee who has HIV/AIDS?

Yes, but only under limited circumstances. The ADA permits employers to

establish qualification standards that will exclude individuals who pose a direct

threat -- i.e., a significant risk of substantial harm -- to the health or safety of the

individual or of others, if that risk cannot be eliminated or reduced below the level

of a "direct threat" by reasonable accommodation. However, an employer may

not simply assume that a threat exists; the employer must establish through

objective, medically supportable methods that there is a significant risk that

substantial harm could occur in the workplace. By requiring employers to make

individualized judgments based on reliable medical or other objective evidence --

rather than on generalizations, ignorance, fear, patronizing attitudes, or

stereotypes -- the ADA recognizes the need to balance the interests of people with

disabilities against the legitimate interests of employers in maintaining a safe

workplace.

Transmission of HIV will rarely be a legitimate "direct threat" issue. It is

medically established that HIV can only be transmitted by sexual contact with an

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infected individual, exposure to infected blood or blood products, or perinatal from

an infected mother to infant during pregnancy, birth, or breast feeding. HIV cannot

be transmitted by casual contact. Thus, there is little possibility that HIV could ever

be transmitted in the workplace.

For example:

- A superintendent may believe that there is a risk of employing an individual

with HIV disease as a schoolteacher. However, there is little or no likelihood of a

direct exchange of body fluids between the teacher and her students, and thus,

employing this person would not pose a direct threat.

- A restaurant owner may believe that there is a risk of employing an

individual with HIV disease as a cook, waiter or waitress, or dishwasher, because the

employee might transmit the disease through the handling of food. However, HIV

and AIDS are specifically not included on the Centers for Disease Control and

Prevention ("CDC") list of infectious and communicable diseases that are transmitted

through the handling of food; thus, there is little or no likelihood that employing

persons with HIV/AIDS in food handling positions would pose a risk of transmitting

HIV.

- A fire chief may believe that an HIV-infected firefighter may pose a risk to

others when performing mouth-to-mouth resuscitation. However, current medical

evidence indicates that HIV cannot be transmitted by the exchange of saliva. Thus,

there is little or no likelihood that an HIV-infected firefighter would pose a risk to

others.

Having HIV or AIDS, however, might impair an individual’s ability to perform

certain functions of a job, thus causing the individual to pose a direct threat to the

health or safety of the individual or others.

For example:

- A worker who operates heavy machinery and who has been suffering from

dizzy spells caused by the medication he is taking might pose a direct threat to his

or someone else’s safety. If no reasonable accommodation is available (e.g., an

open position to which the employee could be reassigned), the employer would

not violate the ADA by laying the worker off.

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 309

- An airline pilot who is experiencing bouts of dementia would pose a direct threat

to herself and her passenger’s safety. It would not violate the ADA if the airline

prohibited her from flying.

As noted above, the direct threat assessment must be an individualized

assessment. Any blanket exclusion -- for example, refusing to hire persons with

HIV/AIDS because of the attendant health risks -- would probably violate the ADA

as a matter of law.

When can an employer inquire into an applicant’s or employee’s HIV

status?

An employer may not ask or require a job applicant to take a medical examination

before making a job offer. It cannot make any pre-offer inquiry about a disability

or the nature or severity of a disability. An employer may, however, ask

questions about the ability to perform specific job functions. Thus, for example,

the owner of an outdoor cafe could not ask an individual with KS lesions who was

applying for the position of a waiter whether the applicant had AIDS. The owner

could, however, ask the applicant whether he can be in the sun for extended

periods of time.

An employer may condition a job offer on the satisfactory result of a post-

offer medical examination or medical inquiry if this is required of all entering

employees in the same job category. However, if an individual is not hired

because a post-offer medical examination or inquiry reveals a disability, the

reason(s) for not hiring must be job-related and consistent with business

necessity. HIV-positive status alone, without some accompanying complication

(e.g., dementia, loss of vision, etc.) can almost never be the basis for a refusal to

hire after a post-offer medical examination.

After a person starts work, a medical examination or inquiry of an

employee must be job-related and consistent with business necessity. Employers

may conduct employee medical examinations where there is evidence of a job

performance or safety problem, when examinations are required by other Federal

laws, when examinations are necessary to determine current "fitness" to perform

a particular job, and/or where voluntary examinations are part of employee health

programs. For example, an employer could not ask an employee who had lesions

on his face or who had recently lost a significant amount of weight, but whose job

performance had not changed in any way, whether the employee had AIDS. An

employer could, however, require an employee who was experiencing frequent

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 310

dizzy spells, and whose work was suffering as a result, to undergo a medical

examination.

What obligations does an employer/supervisor have if an employee

discloses his or her HIV status?

The ADA requires that medical information be kept confidential. This information

must be kept apart from general personnel files as a separate, confidential medical

record available only under limited conditions.

What obligations does an employer have to provide health insurance to

employees with HIV/AIDS?

The ADA prohibits employers from discriminating on the basis of disability in the

provision of health insurance to their employees and/or from entering into contracts

with health insurance companies that discriminate on the basis of disability.

Insurance distinctions that are not based on disability, however, and that are applied

equally to all insured employees, do not discriminate on the basis of disability and

do not violate the ADA.

Thus, for example, blanket pre-existing condition clauses that exclude from

the coverage of a health insurance plan the treatment of all physical conditions

that predate an individual’s eligibility for benefits are not distinctions based on

disability and do not violate the ADA. A pre-existing condition clause that excluded

only the treatment of HIV-related conditions, however, is a disability- based

distinction and would likely violate the ADA.

Similarly, a health insurance plan that capped benefits for the treatment of all

physical conditions at $50,000 per year does not make disability-based distinctions

and does not violate the ADA. A plan that capped benefits for the treatment of

all physical conditions, except AIDS, at $50,000 per year, and capped the treatment

for AIDS-related conditions at $10,000 per year does distinguish on the basis of

disability and probably violates the ADA.

Concluding Thoughts According to recent studies, the number of employees with disabilities will increase.

The current generation of Americans with disabilities is well prepared to be tapped for the job market and able to provide an added solution for the labor shortages that can face American business.

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 311

People with disabilities are the nation's largest minority crossing all racial,

gender, educational, socioeconomic, and organizational lines. They are also one of

few minority groups that any person can join at any time. If you do not currently

have a disability, according to researchers in the field you have about a 20%

chance of becoming disabled at some point during your work life.

Companies that include people with disabilities in their diversity programs

increase their competitive advantage. People with disabilities add to the variety of

viewpoints needed to be successful and bring effective solutions to today's

business challenges. The American economy is made stronger when all segments

of the population are included in the workforce and in the customer base.

End of Chapter Questions

1. What is considered a disability? Is this the same definition for handicapped?

2. What are three myths and the facts that counter the myths surrounding people with

disabilities?

3. When is an employer required to make an accommodation?

4. What are four examples of reasonable accommodations that can be made for persons

with disabilities?

5. Learning disabilities is a form of mental impairment, what are forms of learning

disabilities and why should these individuals be given equal employment

opportunities?

6. What are some tips that could be utilized to interview a hard of hearing applicant?

7. Why is it beneficial for an employee with a terminal illness to work and what benefit

is this for the workplace?

8. Does an HIV employee have to disclose their status? How does a company handle the

confidentiality of a person who has disclosed they have HIV?

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 312

9. Does casual contact with an HIV infected employee put others at risk?

10. Can you fire an employee who has HIV or AIDS because your customers

have a negative attitude toward their employment, why or why not?

Internet Exercise

Part A: Using the Internet go to www.eeoc.gov then find information on disability

discrimination. Go to the “Questions and Answers Series” and chose a topic.

Summarize the information you found and how it relates to the chapter information.

End of Chapter Exercise

Complete Parts A, B & C.

Part A: Famous Persons with Disabilities

Directions: Go to www.google.com and type in the five famous person’s name below and

the word “disability” or type “famous disabled persons” or go to

http://www.tampagov.net/dept_Mayor/Mayors_Alliance/famous_persons/ AND in the

space following each name indicate the disability of the following “important”

people in society.

1. CRUISE TOM, 1962-present has

.

2. BELL Alexander Graham, 1847-1922 was

.

3. TUBMAN Harriet, 1820-1913 was

.

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 313

4. ROOSEVELT Franklin Delano, 1882-1945 had .

5. WALTERS Barbara, 1931-present has .

Part B: Famous Persons with Disabilities

Now answer the following questions:

(1) How did the above famous person’s disability affect their success? (2) What does this say about the disabled in the workplace?

Part C: Famous Persons with Disabilities

Directions: Read the following scenario and answer the questions that follow.

Scenario

Let’s assume as the manager you know that a worker has missed some days due to his

HIV infection. Now he is asking you for a promotion (he has made you aware of his

condition/illness). The days he missed occurred over a year ago and since that time he

has doubled his production. His disease is not debilitating but the job he is applying

for is a high stress position. Please answer the following questions regarding this

scenario:

1. Do you recommend him for promotion, why or why not? 2. You know that in this new position he will be working on a team, if you

recommend him should you or can you tell the other teammates of his

condition?

3. If you decided that this critical issue of contagious disease was worth educating your workplace through training, would you include all contagious

diseases or just focus on HIV training?

4. What type of reasonable accommodations would be allowable if ever needed

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 314

References

1. Rabasca, L. (November 1999). Knocking down societal barriers for people with disabilities. APA Monitor, 1, 29.

2. Cornell University. (n.d.). Disability Statistics. Retrieved from: http://www.ilr.cornell.edu/edi/DisabilityStatistics/issues.cfm

3. Pope, A. M. & Tarlov, A. R. (1991). Disability in America: Toward a National Agenda for Prevention. Washington DC: Institute of Medicine.

4. Academic American Encyclopedia. (1994). Handicapped Persons.

5. Disbility Mentoring Day. (n.d.). Retrieved from: http://www.dmd- aapd.org/toolkit/downloads/AppendixA_2006.doc

6. Ibid.

7. The Reemployment and Training Act of 1994: hearing of the Committee on Labor and Human Resources, United States Senate, One Hundred Third Congress, second session. (1994, March 16). Retrieved from: http://www.archive.org/stream/reemploymenttrai00unit/reemploymenttrai00unit_djvu.t xt

8. Chima, F. O. (2001). Employee Assistance and Human Resource Collaboration for Improving Employment and Disabilities Status. Employee Assistance Quarterly, 17(3), 79-94.

9. Pope, A. M. & Tarlov, A. R. (1991). Disability in America: Toward a National Agenda for Prevention. Washington DC: Institute of Medicine.

10. State of New Jersey. (n.d.). Worker's Compensation Law. Retrieved from: lwd.dol.state.nj.us/labor/forms_pdfs/wc/MSWord/wc_law.doc

11. Cornell University. (n.d.). Disability Statistics. Retrieved from: http://www.ilr.cornell.edu/edi/DisabilityStatistics/issues.cfm

12. Jette, A. M., & Badley, E. (2000). Conceptual issues in the measurement of work disability. Washington, DC: National Academy Press.

13. The U.S. Equal Employment Opportunity Commission. (n.d.). Retrieved from http://www.eeoc.gov/facts/ada17.html

14. U.S. Department of Treasury. (n.d.). Reasonable Accommodation. Retrieved from:

Managing Workplace Diversity | Chapter Ten: Understanding the Disabled 315

http://www.ttb.gov/eeo/reasonable_accomodation.shtml

15. Ibid.

16. Sonnenberg, S. P. (2000, June). Mental Disabilities in the Workplace. Workforce.

17. Armour, S. (2006, August). Mental Illness on the Job. USA TODAY.

18. Sonnenberg, S. P. (2000, June). Mental Disabilities in the Workplace. Workforce.

19. Ibid.

20. Logsdon, A. (n.d.). Learning Disabled Adults-Learning Disabled Adults in the Workplace. Retrieved from: http://learningdisabilities.about.com/od/careerissues/p/LDAdultsatwork.htm

21. Hearing Impairment. Retrieved from: http://www.wiki/Deafness

22. Ibid.

23. National Association of the Deaf. (n.d.). Retrieved from: http://www.nad.org/site/pp.asp?c=foINKQMBF&b=180410

24. The Canadian Hearing Society. (2003). Retrieved from: https://www.canadianhearingsociety.com/info/es/deaf.html

25. Ibid.

26. Roberts, E. (1995). Prophet of Independence. Berkeley: Center for Independent Living.

27. Young, J. (1997). Equality of Opportunity: The Making of the Americans With Disabilities Act. Washington D.C.: National Council on Disability.

28. Annan, K. A. (n.d.). Living in a World with HIV and Aids. United Nations Paper.

29. Ibid.

30. Ibid.

31. Ibid.

32. Cichocki, M. (2007). Is HIV a Disability? Retrieved from: http://aids.about.com/od/legalissues/a/disability.htm

33. U.S. Department of Justice. (n.d.). Questions and Answers: The Americans with Disabilities Act

and Persons with HIV/AIDS. Retrieved from: http://www.ada.gov/pubs/hivqanda.txt

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 316

Chapter Eleven: Affirmative Action

Smooth seas do not make skillful sailors.

From an old African proverb

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 317

AFFIRMATIVE ACTION

Chapter Objectives

After reading this chapter, you should be able to:

 define Affirmative Action.

 explain the common myths surrounding Affirmative Action.

 rationalize why it is necessary to right the wrongs of the

past rather than just ignore them.

 describe ways to implement Affirmative Action initiatives that opens the door for those who have been or are excluded.

 understand how unconscious bias can impact workplace hiring,

training and promotion opportunities.

 determine why preferences are not just associated

with Affirmative Action.

 comprehend the difference between competition/hiring choices and reverse discrimination.

Chapter Eleven

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 318

AFFIRMATIVE ACTION

Affirmative Action is a set of public policies and initiatives designed to help eliminate

past and present discrimination based on race, color, religion, sex, or national

origin.1 Affirmative action seeks to include those who have been formerly excluded

and it covers recruitment, hiring, promotion and training policies. Much of what

many people know about affirmative action is based on emotions, myths and not the

real definition of affirmative action.2

Myths, the stories that often guide our lives, can be so deeply ingrained

that we seldom consciously think of them. They are unconsciously inherited from our

ancestors, our culture, and our society. Unfiltered, unproved, and unexamined,

these collective beliefs are accepted without question and many times are used to

justify unsound attitudes and practices. The media, in all formats, often presents

biased information on Affirmative Action which helps to make this policy one of the

most misunderstood of all times.3 But despite all the controversy, affirmative action

would not be in existence if civil rights were a reality for all people of the U.S.

It strikes me as strange that in the U.S. where there has been over

hundreds of years of slavery, Willie Lynch values, Jim Crow Laws and stereotypes,

laws against migration and equal treatment, that people would think that after only

several decades of affirmative action and enforcement of civil rights laws that the

U.S. workplace would be an equal playing ground. As historian Roger Wilkins has

pointed out, Blacks have a 375-year history on this continent: 245 involving slavery,

100 involving legalized discrimination, and only 30 o r m o r e involving

anything else.4 Change takes time and does not happen on its own.

Originally, civil rights programs were enacted to help African Americans

become full citizens of the United States (remember slaves were not considered

human--just property). The Thirteenth Amendment to the Constitution made

slavery illegal; the Fourteenth Amendment guarantees equal protection under the

law; the Fifteenth Amendment forbids racial discrimination in access to voting.

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 319

The 1866 Civil Rights Act guarantees every citizen "the same right to make and

enforce contracts ... as is enjoyed by White citizens ..."5

The first time the actual term "affirmative action" was first used was in the

1965 Executive Order 11246 that was issued by President Lyndon Johnson. This

executive order required federal contractors to "take affirmative action to ensure

that applicants are employed and that employees are treated during employment,

without regard to their race, creed (beliefs that are not religious), color, or

national origin." and in 1967 President Johnson included women in this order.6

Affirmative Action requires measures that are in align with cultural

competence. Just “valuing diversity” without regard to action is not enough.

Companies have to decide where they will fall on the continuum of competence.

Continuum of Competence

Individuals and organizations can measure their competence on a continuum

developed by James Mason (1993). There are five progressive steps in his

continuum.

S T E P O N E : C U L T U R A L D E S T R U C T I V E N E S S

Cultural destructiveness is the first step and is the least effective toward

addressing cultural competence. Cultural destructiveness occurs when an

organization and its employees are exhibiting attitudes, policies and practices

that don't value diversity purposefully.7

STEP TWO: INCAPACITY

After cultural destructiveness there is incapacity. Incapacity occurs when an

organization and its employees are not intentionally devaluing diversity but

instead has a system that does not promote, respect or reflect the diversity

of its organization.8 This seems easier to fix than cultural destructiveness because

it requires fixing the organizational system rather than fixing individuals or

organizations with prejudiced disposition.

STEP THREE: BLINDNESS

the third level in the continuum of competence is blindness. Often times people

believe that if I "don't see color" or "don't see difference" then I am not being

biased.9 But, how do you ignore a component of a person that makes them

who they are? How do you ignore systems that have not been created equally?

Ignoring what is broke won't get it fixed. Ignoring someone who is abusive does

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 320

not make them less abusive, just like ignoring race won’t make racism go away

it just means you are ignoring the problem. Blindness or turning a blind eye to

something just perpetuates the status quo whatever that is.

STEP FOUR: PROACTIVE

The next level of pre-competence is more about individuals and organizations being

more proactive as it relates to cultural competence. They a re n o t reac t i ng t o

d i s c r im ina t i on i n t he workp l a ce bu t i n s t ead these organizations are

recognizing that cultural differences exist and efforts must be made to improve

equality in the workplace.10

STEP FIVE: COMPETENCE

The last stage and most effective stage is competence. This is not just the

acceptance and respect of cultural differences but there is an exhibition of

attitudes, policies and programs that actively work toward managing a diverse

workforce.

Affirmative action can assist with cultural competency. However, before

implementation of Affirmative Action initiatives occur the myths regarding this

program of workplace goals must be addressed.

MYTHS AND FACTS

In recent years, affirmative action has been debated more intensely than at any

other time in its 40+ year history.11 Yet many people and corporations support

affirmative action and what it attempts to accomplish despite any imperfections

that its interpretation as a policy may have. Whatever opinion you have or don’t

have, it is important that you base your view of Affirmative Action on facts not

myths or propaganda. Here are some of the most popular myths about affirmative

action, along with a brief commentary on each one.

Myth 1: Affirmative action mainly benefits Blacks.

Affirmative Action benefits many groups such as Blacks, Asian-Americans, Latinos,

Veterans and Women of all races. Actually, the largest beneficiary of Affirmative

action is not Blacks but Caucasian women. Breaking the glass ceiling in many male

dominated professions, has been one of the highest priorities of the workplace as it

relates to affirmative action initiatives.12 When people assume that Affirmative

Action only affects Blacks, they often provide conscious or unconscious support to

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 321

initiatives that seek to shut down affirmative action efforts. "Affirmative action

program initiatives have included everything from English as a Second

Language Programs, breast cancer screenings for women, mentoring systems for

nontraditional jobs, after school programs for magnet schools, and programs that

provide incentives of support to Asian-owned businesses ran by veterans.

In short, there are countless initiatives across the country that use race and

gender to address the unwarranted obstacles confronted by the beneficiaries of

affirmative action."13

Myth 2: A large percentage of White workers will lose out if affirmative

action is continued.

This myth is often based in fear. If the argument utilized against Affirmative

Action is fear of loss-how easy is it to produce anger toward a program that seeks

to redress the wrongs of workplace inequality. Fear is an emotion and emotions

are not always correct. So, let's address the facts. Understanding that amongst

racial discrimination Blacks have suffered the longest and continue an upward fight

toward equality, so according to the U.S. Commerce Department a few years

ago, there were 1.3 million unemployed Black civilians and 112 million employed

White civilians. Even if every unemployed Black worker in the United States were

to oust a White employee this would only affect 1% of Whites.14

If managers tell employees that they were displaced because they had to

hire a person of color or hire a woman then this could incite anger--when it is

never that simple. First of all, remember anyone that a company hires must be

qualified. Affirmative Action does not support the hiring of nonqualified workers.

Yet, oftentimes someone will say the woman or person of color weren't the best

qualified. But in someone's mind they have a definition of the "best qualified"

which could be someone they feel more comfortable with.

But, what is best qualified? It is subjective at best. If someone meets the

job description or job advertisement then they are qualified. If a qualified women

or person of color is chosen over a qualified white male, to say that someone of

color "had to be hired" is inappropriate unless there is a sense of entitlement.

Instead let's just say that competition was in effect and a qualified person was

hired.

This losing out to someone of color or women is not according to the

research the major reasons for job loss among White men. Job loss among Whites

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 322

and in particular white males has a lot more to do with factory relocations,

computerization and automation, downsizing, and outsourcing (sending jobs

overseas).15 It is unfortunate that some managers attribute job loss to Affirmative

Action—using affirmative action as a scapegoat in this manner is a cop out.

Myth 3: Reverse discrimination is the result of Affirmative Action.

Studies of reverse discrimination lawsuits show that there are more gender- related

complaints (men saying they were discriminated against because of their gender)

than race-related complaints.16 In a third study (as cited in Reskin, 1998), less than

1% of the reverse discrimination EEOC complaints filed in 1994 were deemed

credible.17 Has this statistic changed much in the last 20 years? Surprisingly “No.”

These studies suggest that relatively few reverse discrimination court cases and

EEOC complaints have legal merit.

The belief that the majority of white males are said to be victims of

reverse discrimination is in itself a misuse of the word reverse discrimination. The

concept when used in its broadest meaning suggests widespread victimization.

Some writers and authors still use the language reverse discrimination and

affirmative action interchangeably. In a thoughtful retrospective on affirmative

action, Charles Fried, former Solicitor General in the second Reagan administration,

uses the concepts of 'affirmative action' or 'preferential treatment' throughout the

article and as he makes the argument that there should be time limits on

affirmative action at the end of the article, he slips in another phrase: "But if 'all

deliberate speed' was fast enough for desegregation, then surely nothing speedier is

required for phasing out reverse discrimination."18 Using these terms interchangeably

infers that they are one in the same—when they are not.

Reverse discrimination only occurs when someone who does not meet the

job requirements/job description is hired over someone who does. If the job says we

prefer three years of work experience and a person of color is hired who has two

years over a white male who has ten--this is not reverse discrimination. Maybe that

person with two years had some much needed work qualities than the person with

ten. The number of years of work experience was a preference not a requirement.

Having the most experience, highest score etc. does not equate to being the best

person for the job.

But, if the job ad said requires three years of work experience and they hire

a person of color who has two years over a white male that has ten years—this

would be reverse discrimination because the person they hired did not meet the

basic required qualifications.

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 323

Why Affirmative Action?

There have been various equal protection laws passed to make discrimination

illegal. Laws are great but they only work when enforced.

How do you get a workforce that may be accustomed to employees of the same

sex, race and work ethics to integrate their workforce with people who are

different? These maybe people who they don’t know individually but as a

group they don’t value, trust or just don’t associate with.

In addition, think about all of the subliminal messages that have been fed into

individual minds regarding stereotypes—this alone can create unconscious bias

which results in a homogenous workplace. It is unfortunate that policies have to

be written that say “let’s level the playing field,” let’s get rid of the hidden and

written policies and beliefs that keep the workforce (especially higher paying

careers and management positions) still segregated. But, to let change happen on

its own is like telling an alcoholic to just stop drinking—doesn’t work in most

cases.

Commonly held assumptions about Affirmative Action

Affirmative Action lower standards

The only way Affirmative Action can lower standards is when the company doing

the hiring does not require the new employees to meet the standards. Why?

Because they themselves are trying to take a shortcut. This is not Affirmative

Action causing them to do this but the company blaming Affirmative Action and

not putting forth the “right” effort. This often happens when companies need to

diversify or hire a “token” but are less concerned about hiring the right

multicultural person with the appropriate skills for the job, focusing instead on

hiring a person of the right color or sex with no regard to qualifications.

This is not what Affirmative Action stands for. Affirmative Action seeks to

include classes of people who have historically been excluded. These hiring

standards need not be lowered to accomplish this goal. For instance, assume

there is a position available and the job required an Associate’s Degree, and a

score of at least 70 out of 100, lowering the standards would mean hiring

someone without an Associate’s Degree. However, it would not be lowering the

standards by hiring someone with a score of 75 over someone with a score of

90, as they both meet the standard. Most qualified has nothing to do with

discrimination—as “most qualified” is a very subjective standard as stated earlier.

What is most qualified to me may be different for you. Either you are qualified

according to the standards set forth or you are not.

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 324

Quotas and Affirmative Action go hand in hand

No, a quota implies a fixed number and sometimes does not indicate qualified in the

legal definition. For this reason, quota has a negative connotation. But, Affirmative

Action focuses on goals instead of quotas for two reasons: (1) goals imply

something to strive for and are based on the needs of the organization and the

marketplace we serve, (2) quotas once reached can then be abandoned,

whereas goals can often be exceeded and continued.19

An Affirmative Action Analogy

At this point, before we get into any further discussion about affirmative action, let

me tell you a story I read in a fiction book, Always, authored by Timmothy B.

McCann. In it he illustrates what affirmative action is really about. This story can

explain it better than any definition I can give you. The character in the book is

describing his views as he debates a political opponent on issues, he gives the

following response when asked about affirmative action:

I am sure you would agree that historically people of color in this country have been

disadvantaged in many ways. Let’s look at sports since the World Series just ended.

In baseball you have one player from one team facing nine from the opposition on

the field. Now, the batter must earn his way on base. If he hits the ball and does

not make it to first, he’s out. Point-blank, end of discussion. But if by chance there

is a tie . . .” And then I paused and looked at my opponent. If there is a tie,

Representative Edwards, since it was nine players on the field against one in

baseball, the batter is viewed as being disadvantaged and the tie goes to the

runner. The affirmative action laws as they are written will not—and I repeat this

because this is often overlooked—will not give anything to anyone who has not

earned it. But if there is a tie between two applicants in terms of qualifications,

what it does give is an opportunity for women and people of color to simply stay in

the game.”20

A tie in the case of affirmative action in the workplace means they both met

the qualifications. Maybe you still aren’t convinced of the worth of affirmative action

or that affirmative action is only about leveling the playing field for qualified

candidates. So, let me say this—affirmative action does work. It has produced

opportunities for jobs, education, and training for tens of thousands of people of

color, white women, poor and working class White men along with others who have

been excluded or not represented in the workplace. Although not often enforced

strongly, affirmative action programs have broken down long-standing barriers

based on the persistent and ongoing discrimination that people in our society faces.21

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 325

Other forms of Affirmative Action

According to author Paul Kivel, head of the organization “White Guys for

Affirmative Action”, Affirmative Action for White males is an old tradition in

American society. Kivel indicates that veteran preferences, alumni preferences,

homeowner preferences in the form of home mortgage deductions, student

deferments during the Vietnam war, and hundreds of millions of dollars of

subsidies for manufacturers, farmers, mining and logging companies, including a

$300 billion bailout of the Savings & Loan industry are all forms of affirmative

action for White men.22 These are preferences—so why aren’t they challenged or

questioned?

Affirmative Action & Self-fulfilling Prophecies

The other issue that we must consider is that Affirmative Action is and has

been necessary because there are still many elements in the workplace that

create opportunities based on bias. People and organizations alike still have myths

and stereotypes that they associate with groups of people. They believe these

myths and create bias through self-fulfilling prophecies.

Now, let me explain how a self-fulfilling prophecy works. We belief

something to be true, so we treat the person this way, then they respond the way

we thought they would and then our belief is confirmed. For example, let’s

assume (only for the sake of this example) that I believe anyone reading this

book is stupid since they don’t already know this information. So, when I use this

text to teach a class, I won’t waste my time trying to teach stupid people.

Instead, I discuss my travels and other issues that are not related to this text.

Again, remember I am treating the students like they are stupid and can’t

learn. So then, I give a 30-page essay exam based upon all the collected theories

that went into the development of this book. After all, if you were smart you

would know this material. How many students would pass the test? That’s right,

very few. Why wouldn’t they pass? Well it wouldn’t be because they were stupid

it would be because I treated them like they were and did not give them a chance

to learn. I biased the process.

But guess what; since they did not pass the test what am I going to think?

You guessed it, that they were stupid just as I thought. Mind you, my thinking has

nothing to do with truth or knowledge but the fact that I thought something and

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 326

acted on it and then got my belief confirmed. Therefore, when you create a self-

fulfilling prophecy you create your own reality. Can this be dangerous in the minds of

people with power? Yes.

Furthermore, bias is created by unfair systems. You may think that most

aspects of today’s society are fair. But, what you have to understand is that many

systems are still very biased.23/24 If you have never experienced discrimination or

unfair work policies then you really might not understand. But, just common

systems, such as college entrance exams are not fair. Would you think it

unreasonable if I told you that the SAT/ACT Test is one of these?25 SAT testing

and getting high SAT scores has been an issue coming into this century especially

where those students who get the high SAT scores get passed over. They then feel

they are being discriminated against.26 So, many people argue, sue and fight these

types of issues that they have so little information about.

What if you knew that the author of the SAT developed this instrument to

confirm his suspicions that people of color were intellectually inferior? Therefore, this

author developed questions based on this racist premise. Then students of color

take these tests and don’t do well because the questions are not based on

intelligence but are based on privilege and lifestyle. For instance, if they ask a

simple question like: dressing is to ranch as flower is to ? Just in my own

culture I would think the answer was something that had nothing to do with a

flower since dressing (something I eat at Thanksgiving that others call stuffing has

nothing to do with the flavor Ranch). Now you may be of a different culture and

understand dressing to mean a type of sauce you put on a salad so ranch is a type—

this totally changes the answer that you chose. Who gets this right—the one

whose culture it reflects? Does this mean I am stupid—no it just means that

according to my culture we utilize terminology differently.

According to an article written by DiversityInc, students of color generally

score higher on the harder questions of the SAT/ACT and poorer on the easier

questions.27 Why? One rationale is because the harder questions are not as easy to

bias as is the simple questions. Now when these students don’t pass because the

test was not created for them to pass, it has confirmed this author’s suspicions. So

then is this really a test that should determine who gets admitted to college, when it

creates a self-fulfilling prophecy based upon the authors’ bias?

Now, let’s take this a step further—let’s say this racist author states to the

proper people that he wrote a bogus test. He realizes that what he did was wrong

and then wants people to know his intentions. But, the people who now author

this test for whatever reason still choose not to change the test. Now how would you

feel about the SAT if this were true?

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 327

If they changed the test, would you then think they were changing it

(making it easier) in favor people of color to lessen the standards or to right a

wrong?

Do you think the authors of the SAT would come out and tell you this truth

or lead you to believe that the victim (students of color) are the ones at fault?

Would you believe that the students were “too stupid” too pass?

Do you think that if this were true the SAT administrators would come out

and say “No, you are wrong, this really was a test based on racist misconceptions

and we are now realizing that we were wrong to use this test”?

Can you imagine the lawsuits? So, when something like this happens it is

often the victims that get blamed and no one in the general public gets the truth.

Well, let me tell you that all of this is a true story regarding the SAT and its

author. The author, Carl Campbell Brigham, based the test on racial superiority.

He later recanted the test as bogus and his comments were presented in an

article in the New York Times.28 But, still this test is utilized in its created format

even though many understand the background of this test. Do you think there are

more instances like this that you don’t even know about? My point is—are there a

lot of instruments in society that create disadvantage and advantage?

When you begin to think that life is simple and unbiased and equal,

remember that in the history of the U.S., nothing has ever been that simple and

has not been in the favor of a lot of people for a long time.

Because of the isms, prejudices, and superiority issues that have prefaced

our society since the arrival of the Pilgrims—we should know that systems in

society are not going to be as fair as they seem. If you work in an area that is not

multicultural, don’t accept the excuse that there are no people of color or women

who can do the job; don’t accept the excuse that they don’t test well; when your

job makes the effort to change the test, don’t be angry thinking that they have

lowered the standards--understand that we have a long way to go until we have

systems free of bias. There are so many hidden biases that unless you have done

a substantial amount of research these biases just would not be obvious to the

common person.

But even though hidden bias is not obvious there is one way to tell if a

system or company is free of bias or to tell where they are on the competence

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 328

continuum: look at the people that make-up your employee and

management base.29

 Are all or majority of your employees of color in janitorial/housekeeping or low-level staff positions?

 Are all or majority of the women in management positions located in the

human resource department?

 Are all or majority of the women in the organization support staff

administrative assistants/secretaries—no managers.

 Are all or majority of the teachers or bank workers female and all or

majority of the principals or loan officers male?

This is not to say that janitorial, human resource, secretarial positions, etc. are

bad jobs, but they are positions that have been traditional areas for certain

groups of people. If the diversity of an organization is represented in this manner

this may not equate to equal opportunity. The doors are not being opened, at

least not to all positions. So how do you open the door?

Confronting a Decision

With this model in mind, what are some of the key questions we might bring to

framing and addressing questions of diversity?

How does this model have an impact on our decision-making?

How does it address the sub-optimal patterns of thinking described earlier in this

note? [See Exhibit 2 for a checklist of questions that reveals when we are falling

victim to the reasoning "traps" described earlier, and that suggests alternate

responses to the same decision, based on the model above.]

Let's take a look at an example of the different ways we can approach the same

issue, depending upon what types of reasoning frameworks we are using. We will

take up an example that is frequently raised as a diversity dilemma and pose it in

the words we are likely to hear:

If you have two candidates for a job—a member of the majority identity group in

your organization (let's say a white man) and a member of a group "under

represented" in your organization (let's say a white woman)—and the man is

seemingly “more” qualified, whom do you hire?

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Some of the responses to this question we are likely to hear or offer ourselves

include:

You always have to hire the "more qualified candidate." If you don't,

you are putting the effectiveness, perhaps even the survival, of the

organization in jeopardy.

This confident assertion of "who is best qualified" serves to disguise any number

of prior choices and unconscious assumptions. It asserts as unambiguous an

evaluation that is often sublimely subjective. It assumes clarity about what

constitutes qualification for this job, when that conclusion itself is also often based

upon tradition rather than science. And it begs the question of whether decision

makers are able to perceive the relative qualifications of the candidates

objectively, denying the impacts of stereotyping, historical oppression, and the

documented perceptual effects when individuals make judgments about members

of a group other than their own.

This argument also illustrates the tendency to analyze and argue only one

side of an oversimplified dichotomy. Has the respondent asked him or

herself, "in this case, what are the potential positive impacts of hiring the

woman, and what are the potential negative impacts of hiring the man?"

If you don't hire the man, you are trying to right past injustices with

current ones. You are trying to counteract discrimination with

another form of discrimination, for the only thing working against the

man is his gender.

Aside from continuing to repeat the assumptions about qualification noted

above, this argument illustrates concerns about our tendency to

oversimplify events into either/or choices and to ignore unstated data. For

example, the argument takes as an assumption that in any other situation, the

only data considered in making a hiring or promotion decision is this unexplained

criteria of "qualification." It ignores the fact that such decisions always involve

weighing a number of considerations, such as seniority against targeted

experience, depth of expertise against breadth, familiarity with the project against

outside experience, and a candidate who brings significant experience in areas

that are already represented in the project team against a candidate who brings

less experience but in an unrepresented area. Might gender be just another set of

criteria in this mix?

This argument also reflects a version of Shelby Steele's "seeing for innocence,"

way of thinking where somehow "being qualified" is equated with having a right

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 330

to a particular job and not getting that job is seen as a form of undeserved

punishment. Thus, the male candidate's "innocence" is implied, while the female

candidate is therefore "guilty" of obtaining a job unfairly. As noted above, this

formulation contains all sorts of blurred distinctions and unconscious assumptions,

but nevertheless carries an emotional weight that feeds a divisive "us against them"

perspective on this dilemma.

Finally this argument (reminiscent of pareto optimality) blurs individual perspectives,

experience and accountability with group perspectives, experience and

accountability. It asserts that accumulated injustices toward and by groups in the

past are being paid for with an individual injustice in the present, ignoring the fact

that discrimination was and is always an individual and a group experience. We can address discrimination effectively only if we address it at both levels. This

realization does not necessarily suggest that either candidate should be hired in this

case; it merely suggests that the fact that both individuals and groups are affected

by any actions taken is unavoidable.

If you hire the man, you are passing up the opportunity to begin to

make a change in the demographic mix of the department/organization—

a change that will be necessary in order to attract and best support other

women and minority members in the firm.

This argument, like the first one we examined, illustrates the tendency to analyze

and argue only one side of an oversimplified dichotomy...only it is a different side. It

ignores the importance of trying to make a decision that will

result in a successful hire, regardless of gender, not only for the firm's benefit but

also for the benefit of the other women and minorities in the firm now and to come.

Additionally this argument, and the dilemma itself, beg the question of why we are

concerned with "representation" in the first place. There are legal arguments, moral

arguments and "business" arguments that may underlie this concern [See Managerial

Effectiveness and Diversity: Organizational Choices, HBS No. 395-020, for a

discussion of these arguments, or "motivations."] However, if

organizational decision makers do not adequately think through this question, their

judgments risk superficiality, cynicism and self-contradiction -- or at least

accusations of the same.

If you hire the man, you will demonstrate that the organization is not

really interested in "diversity."

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 331

Once again, this argument raises only one side of an oversimplified

dichotomy; it ignores other data about the company's policies and actions around

diversity. The more sophisticated argument might be that "if you hire the man,

the organization will appear to not really be interested in 'diversity.'" This

argument suggests something about the kind of consistency and trust the

organization needs to build in order to be free to make difficult decisions as it sees

fit.

If you hire the woman, you are not doing her any service for she will

experience negative reinforcement around her performance.

This argument illustrates our readiness to interpret evidence about an employee's

performance in ways that support prior conclusions, what researcher Gilovich refers

to as our "talent for ad hoc explanation." This tendency can result in self-

fulfilling prophecies.

If you hire the "less qualified candidate," you are not doing other

women any service for you are reinforcing the perception that their

successes may be based on identity rather than merit.

The problem with this argument is that it ignores the fact that this

perception can be caused by decisions to hire a woman or "minority" candidate,

regardless of their qualifications. It also embodies an unstated and unexamined

assumption that other hiring decisions are always based purely on objective

qualifications, that this is the desired state of affairs, and that we can and do

know what these objective qualifications are. "Merit" in this statement is an

instance of using terminology to defend your position.

However, this argument does surface the importance of thinking through

and communicating decision criteria clearly. Differing perceptions ought to be

respected, considered and addressed, but they ought not be a source of tyranny

for they always cut both ways.

The point of these observations is not to suggest that any or all of these

responses are necessarily wrong, but rather to suggest that each of them is

incomplete. The original dilemma, as posed, asks for an either/or choice, when

the real take-away from such a decision is the learning, the relationship and the

process created by communicating about it. Ultimately there will be times

when the hiring decision will go one way and times when it will go the other, for

good reasons, but the test of the decision-making process is whether all parties

can keep talking and working together afterward toward shared goals of which

diversity should be one of them.

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 332

Implementing Affirmative Action

Even organizations with the best intentions may not accurately implement

affirmative action without a plan. In an affirmative plan, there should be an

assessment of the workplace, recruitment goals, and training opportunities that

are free of bias. This ensures that those groups formerly excluded will have an

open door through which to enter. This often requires different tactics to reach

diverse groups.

See the sample affirmative action plan below:

*taken from with permission from: http://www.jobs.bpa.gov/How_To_Apply/disabledaction.cfm

INTRODUCTION

In accordance with Title 5, of the Code of Federal Regulations, Part 720, subpart C – Disabled Veterans Affirmative

Action Program (DVAAP), Bonneville Power Administration is required to develop an annual DVAAP Action Plan.

COMPONENTS OF THE PLAN

1. Statement of agency policy regarding the employment and advancement of disabled veterans

2. The name and title of the official assigned overall responsibility for the development and implementation of the plan

3. An assessment of the current status of disabled veteran employment within the agency (with emphasis on those veterans who are 30 percent or more disabled). (Note: see attachment 1 “FY04 Veteran's Employment Status Report”

for details).

4. A description of recruitment methods which will be used to seek out disabled veteran applicants, including special steps to be taken to recruit veterans who are 30 percent or more disabled

5. FY Goals:

 Continue to build partnerships. We will continue to pursue partnerships within BPA, with other organizations,

and in the local community to support Disabled Veterans programs and the hiring of veterans in the Federal

Service. We will seek new ways to communicate employment information, and to provide resources to support

Veterans in BPA's workforce.

Table 1: SAMPLE AFFIRMATIVE ACTION PLAN (for disabled veterans)*

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 333

 Continue to maintain the “Applicant Supply File” for 30% or more disabled Veterans and

refer applications for consideration on open vacancies as appropriate.

 We will also be distributing appropriate vacancies to the following military Transitional

Assistance Program (TAP) contacts.

6. A description of how the agency will provide or improve internal advancement opportunities for disabled veterans:

 Career Services Workshops and training for: “Understanding the Application Process”,

“Resume Writing”, “and Development of KSA's”, and “How to prepare for an interview.”

 BPA encourages all employees, including disabled veterans, to complete an individual development plan

with their manager, which is used to identify training needs necessary to be successful in their current

position, and in possible future advancement opportunities.

 Individual Career counseling and application coaching.

 Attend workshops focusing on: Career Transition, Active Retirement, or Entrepreneurship in addition to

receiving one-on-one career counseling.

In addition to having a plan, there are additional efforts that are required if an

organization wants to have a diverse workforce. This effort starts first with

recruiting.

Recruitment (Opening the door for all applicants)

Using word of mouth to spread information about employment opportunities while

it may be cheap to the organization is not recommended in securing equal

opportunity. Why? People will talk to who they know and if the organization using

word of mouth is not diverse then assuming that birds of a feather flock together

then what may result is a homogeneous workforce--not diversity. Advertising is

the more likely vehicle that should be utilized to inform the public of a job opening

or opportunity because it can spread across communities. But, even advertising

through traditional channels like the Internet and large-scale job boards may

not target everyone in the community.30

To attract a diverse grouping of recruits you must do more. Advertise in

ethnic/culture specific publications or organizations whose readership/members

represent diverse groups or whose readership/members attracts a multicultural

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 334

population. Diversity Recruitment advertising also serves two purposes: it attracts a

diverse pool of applicants and it sends a message that the organization cares about

diversity.31

Additional Suggestions & Tips

1. Create internship and co-op opportunities for members of diverse groups.

Recruit from schools that have diverse student bodies such as women

colleges and HBCUs (historically black colleges and universities) and Native

American Colleges).

2. Emphasize competency-based credentials rather than past experience

because some groups have not had the access to comply with the

experience requirements.32

3. Require qualifications that are necessary and not just historical, such as

stating that you need to lift 40 pounds when that really is not a

requirement—it is just what has been mandated historically.33

4. Review your own beliefs and attitudes about the positions that you are filling

and the populations that you are targeting so that your own bias is not

found in the job description or interviewing process.

5. Nurture relationships with groups and organizations that accommodate the

needs of people of color, women, various religious groups and the disabled.

6. Interview utilizing a group made up of diverse individuals (have a hiring

committee) if possible so that there are a range of opinions in the interview

process even if you have to bring in outsiders from an ethnic or female

specific community organization.

7. Make sure your company has a workplace climate that is welcoming to all

people regardless of background. If not, then those you work so hard to hire

won't stay if they find a non-supportive environment.

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 335

8. Make sure employees and managers alike have gone through diversity

training so they are aware of the benefits as well as challenges of

managing a diverse workforce.

9. Make sure everyone has equal access to training opportunities and that

the same training materials and standards are being distributed to all

employees.

After reading the above, you may be wondering: Despite what has been said this

sounds like preferential treatment and it seems unfair in some cases?

What about preferences?

Preferences to those formerly excluded: people of color, women, veterans, etc. is

sometimes a part of providing inclusion to an opportunity that was formerly

closed. Colleges give preferences (other than racial) to all kinds of students—

children of alumni, veterans, athletes, musicians, etc., so race/ethnicity

preferences are just one more consideration in the effort to craft a diverse, well-

rounded workforce and in the case of schools a well-rounded class. So, what's the

problem-legally, morally, politically, or otherwise when it comes especially to

preferences?

It seems that when it comes to anything but racial preferences there isn’t a

problem. Where is the outcry against legacy preferences? Many private schools

have a huge affirmative action program for the daughters and sons (and other

relatives) of their alumni known as “legacy preference.”34 Even though it has been

argued that this type of preference builds institutional loyalty for many private

schools (not just colleges but even private high schools) does this make it okay?

If you were part of a group who were never permitted to attend in the

past then this disadvantage continues as these people will never be in a position

to receive the alumni/legacy preference. The problem with this is that you can

read about individuals speaking out against affirmative action (as was such the

situation with The University of Michigan case in 2003) when they felt it benefitted

students/people of color but very rarely do you hear groups or individuals argue

against legacy preference. It would seem that the complaint (no matter who it is

from) should be against all preferences—not just the ones that deal with race.

What do you think?

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 336

Concluding Thoughts Affirmative action programs are just one method to right the wrongs of the past. It

allows those doors that were formerly closed to now be open. Will this method

rectify all past discrimination—of course not. The problem is just not that simple.

But, it is a program that sets goals, recognizes that some in America have had

advantages over others and recognizes that laws alone won’t change mindsets or

biased systems. Most Fortune 500 companies support Affirmative Action initiatives.

Many managers will be responsible for implementation of the program objectives—

therefore it makes sense to know what it is, what it does and who it really

benefits. If we can get past scarcity thinking (believing that if someone gains

someone else loses) and know that there is enough for all—then maybe we

can get closer to a workplace that is inviting to the qualified who want to participate.

End of Chapter Questions

1. What is Affirmative Action?

2. Who has been Affirmative Action’s largest beneficiary? Why do think this group over others has benefitted more by affirmative action?

3. What does quotas have to do with Affirmative Action?

4. What is the difference between competition and reverse discrimination?

5. What are two myths and corresponding facts that address commonly held beliefs about affirmative action?

6. What is the worst stage in the continuum of competence, why? What is the best stage, why?

7. Explain how the baseball analogy presented in the chapter by Timmothy McCann relates to affirmative action.

8. Why does Affirmative Action expand recruiting and training techniques? What are some of these recruiting techniques?

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 337

9. Why do you think Fortune 500 companies support and implement Affirmative Action policies?

Internet Exercise

In this exercise, you will be required to take the project implicit association test. Project Implicit is a non-profit organization and international collaborative

network of researchers investigating implicit social cognition - thoughts and

feelings outside of conscious awareness and control. Project Implicit is the

product of a team of scientists whose research produced new ways of

understanding attitudes, stereotypes and other hidden biases that influence

perception, judgment, and action.

Project Implicit translates that academic research into practical applications for

addressing diversity, improving decision-making, and increasing the likelihood

that practices are aligned with personal and organizational values.

Project Implicit was founded in 1998 by three scientists - Tony Greenwald

(University of Washington), Mahzarin Banaji (Harvard University), and Brian Nosek

(University of Virginia).

Go to https://implicit.harvard.edu/implicit/selectatest.html or go to google and type: project

implicit select a test. Now take the race, age and any sex implicit test by clicking on the test.

Print or copy and paste your results.

Now share your test results. Explain how having unknown biases can perpetuate

discrimination in the workplace and why this is an argument in support of affirmative action.

End of Chapter Exercise

Creating an Affirmative Action Plan

Using Table 1: Sample Affirmative Action Plan create an affirmative action for the following

objective: To hire more women of all races for your engineering firm that is currently 97%

males. Include the following in your plan:

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 338

 Four specific goals

 Recruitment plan using tips from the chapter

 Plan for providing internal advancement opportunities

 Plan for creating an inclusive work environment

Managing Workplace Diversity | Chapter Eleven: Affirmative Action 339

References

1. Kahlenberg, R. D. (1996). The remedy: class, race, and affirmative action. New York: BasicBooks.

2. Goldberg, D. T. (1991). Anatomy of Racism. Minneapolis, MN: University of Minnesota Press.

3. SFSU Public Affairs Press Release. (n.d.). The Affirmative Action Debate- Is the Media Getting it Right? Retrieved from: http://www.sfsu.edu/~news/prsrelea/fy98/092.htm

4. Wilkins, R. (May 1995). Racism has its privileges: The case for affirmative action. The Nation, pp. 409-410, 412, 414-416.

5. Sykes, M. (August 1995). The Origins of Affirmative Action. Retrieved from: http://www.now.org/nnt/08-95/affirmhs.html

6. Goldberg, D. T. (1991). Anatomy of Racism. Minneapolis, MN: University of Minnesota Press.

7. Mason, J. L. (1993). Cultural competence self-assessment questionnaire. Portland, Oregon: Portland State University, Multi-cultural Initiative Project.

8. Ibid.

9. Ibid.

10. Ibid.

11. Pious, S. (2003). Understanding Prejudice and Discrimination. Journal of Social Issues, 52, 25-31

12. Bacchi, C. L. (1996). The Politics of Affirmative Action: 'Women', Equality and Category Politics. London: Sage.

13. African American Policy Forum. (n.d.). Retrieved from: http://aapf.org/tool_to_speak_out/focus/myth-5-affirmative-action-is-an-african-american- entitlement-program/

14. Ibid.

15. Pious, S. (2003). Understanding Prejudice and Discrimination. Journal of Social Issues, 52, 25-31

16. Pincus, F. L. (2003). Reverse discrimination. Boulder, CO: Lynne Rienner Publishers.

17. Burstein, P. (1991). "Reverse discrimination" cases in federal courts: Legal mobilization by a countermovement. Sociological Quarterly, 32, 511-528.

18. Fried, C. (September/October 1999). Uneasy preferences: Affirmative action, in retrospect. The American Prospect, pp. 50-56.

19. Hill, T. E., Jr. (1995). The message of affirmative action. New York: Routledge.

20. McCann, T. B. (2000). Always. New York: Harper Perennial.

21. Curry, G. (1996). The affirmative action debate. Reading, Mass.: Addison-Wesley.

22. Kivel, P. (1998, November 15). Affirmative Action, Immigration & Welfare: Confronting Racism in 1998. In Motion Magazine.

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 340

23. Black, H. (1963). The truth about college entrance exams and other standardized tests. New York: Hart Pub. Co.

24. Barker, P & Pelavin, S. H. (1976). Issues of reliability and directional bias in standardized achievement tests: the case of MAT 70. Santa Monica: Rand Corporation.

25. Brigham, C. C. (1923). A Study of American Intelligence. Princeton, New Jersey: Princeton University Press.

26. Black, H. (1963). The truth about college entrance exams and other standardized tests. New York: Hart Pub. Co.

27. Cole, Y. (April 2007). Why the SATS are Failing America. DiversityInc, 37-42.

28. Selecting College Material. (1976, April 4). New York Times, E7.

29. Williams, P. (1991). The Alchemy of Race and Rights. Cambridge, MA: Harvard UP.

30. Recruiting News. (n.d.). Retrieved from: http://www.recruitersnetwork.com/news/2006/3.22.htm

31. Ibid.

32. Resource Handbook for Diversity Recruitment in the Fields of Engineering and Architecture. (n.d.). Retrieved from: http://www.sandiego.gov/eoc/pdf/recruithandbook.pdf

33. Ibid.

34. Danneberg, M. (2008, August 20). Opposing view: Ban legacy preferences. USA Today, 3.

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 341

Chapter Twelve: Managing Diversity Strategies

It's no measure of health to be well adjusted to a

profoundly sick society.

Krishnamarti

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 342

MANAGING DIVERSITY STRATEGIES

Chapter Objectives

After reading this chapter, you should be able to:

 understand what managing diversity means to the workplace.

 clarify managing diversity strategies.

 describe mentoring programs.

 determine how to handle diversity training.

 understand cultural audits and diversity councils.

 learn appropriate workplace terminology.

Chapter Twelve

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 343

While, Affirmative Action focuses on opening the doors to organizations that

formerly had their doors closed (either purposely or otherwise) does this mean

the job of handling diversity is done? Oftentimes no. It is not enough to just get

people in the door. The work atmosphere needs to be inclusive and offer support

and opportunities for advancement. To really realize equal opportunity, we have

to have an environment that manages diversity. Managing Diversity promotes fair

and just work practices and policies that create equal opportunity in the

workplace.1

Managing Diversity involves making sure there is an equal chance to

progress through the company based on the systems in place. R. Roosevelt

Thomas, Jr. the author and educator who created the concept of "managing

diversity" indicated in Beyond Race and Gender that companies need to go

beyond simple recognition of cultural diversity to active diversity management:

"Managing diversity is a comprehensive managerial process for developing an

environment that works for all employees."2 Thomas indicated that diversity

management must not be viewed as "an us/them kind of problem to be solved but

as a resource to be managed."3

Managing Diversity can involve changing the system of promotion and

recognition to making sure the workplace culture is inclusive. Completing these

types of objectives would require some if not all of the following actions:

 Leaders and managers who lead by example. Managers who show through

attitude, policies and practice that they value diversity establishing this

basis for the rest of the organization.

 Designing a corporate environment that is inclusive. Old values based upon

the good ole boy network may not take into account the diversity of the

workforce where issues of access, work and family, and creativity become

essential components of the environment.

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 Creation of nondiscrimination, non-retaliation and anti-harassment

policies that strictly forbid discrimination and harassment in all forms.

These policies need to have specific instructions defining what is not

tolerated and what occurs when the policy is violated in accordance

with any union or company contracts.4

 Formation of company policies that are written and carefully explained

to employees so that they understand the policy and ramifications

involved. This type of information can be included in employee

manuals, mission statements, and other written communications.5

 Requiring diversity training for the various levels in the organizations

(management and employees alike).

 Building company goals and strategic plans that are aligned with

diversity initiatives and tied to rewards and promotion.

 Providing systematic and careful evaluations where expectations were

known by the employee in advance. Making sure that evaluations carry

with them the opportunity to reward those who have met their

goals, including any diversity initiatives. Those who have not been

successful in meeting previously stated goals and objectives would

be provided any necessary training.

 Making sure managers handle conflicts in a timely fashion by using

the following model:

One: Listen with respect and openness.

Two: Look at the situation from the other

person’s perspective.

Three: Let the other person hear an explanation

of your perspective.

Four: Recognize similarities and differences.

Five: Acknowledge any cultural differences.

Six: Look for common ground.

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Seven: Recommend action and be creative.

Eight: Determine what adaptations each person in the

conflict is willing to make to find a satisfactory

alternative.

Nine: Negotiate an agreement.

Managing Diversity Strategies

In order to manage diversity it becomes important that workplace programs not

only address the above suggestions but also concentrate on specific retention

efforts.

Retention Suggestions & Tips

1. Change often won't occur from the bottom up. Therefore, to make sure

diversity initiatives through recruiting, promoting, training and retaining

employees from various backgrounds occur it is absolutely essential that

senior management demonstrate a commitment to these objectives.

Senior management should set strategic and long-term goals that

promote diversity.5 These goals should translate to company policies and

initiatives.

2. Create "formal" mentoring programs.6

3. Make sure all employees have access to career development and training

opportunities. Access what your management and "power" positions look

like? Is there diversity? Don't overlook people of color and women when

training and promotion opportunities are made available.6 When there are

"known career paths" necessary to moving into upper management make

sure there is a diverse group walking this path.

4. Evaluations must be objective not subjective. Document employees’

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 346

contributions, strengths and weaknesses with written standards. Utilize this

information for evaluation, creating a formal process for performance and

promotion decisions. Allow an evaluating group/team to make performance and

promotion recommendations so bias errors are reduced.7

5. Conduct cultural audits and exit interviews so the organization is constantly

aware of the cultural climate of the organization. This will assist management with

determining what they are doing right and wrong as it relates to diversity. Always

provide cultural audit feedback and communicate to employees/managers any

changes that need to be made as a result of the various analysis of the

organization.8 Provide a timeline for change.

6. Allow employees to make lateral moves.9 This provides management exposure to

employees and employees get access to the various corporate decision-makers. This

also assists with dismissing stereotypical positions.10

7. Create support groups and other sponsored employee networks that will

eliminate the isolation that many non-majority employees feel by being part of a

minority group.11

8. Create diversity councils that will continuously address issues of diversity and

report to senior management.12 These types of groups made up of employees

and managers with everyone holding equal status can get to the root of issues

that may not make it through the communication channels. The council can also be

utilized to find ways to highlight all the progress the organization is making in terms

of diversity as this may get missed as well.

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TOOLS FOR MANAGING DIVERSITY

The following section will address and explain some of the various tools that can

be utilized to "manage diversity", these include:

 Mentoring  Diversity Training

 Cultural Audits

 Diversity Councils

 Appropriate Workplace Terminology

Mentoring: A Model that Works

Formal Mentoring

Mentoring is typically a relationship between two individuals in which a wiser,

more experienced person teaches a less knowledgeable individual. Formal

mentoring is mentoring that has been initiated and supported by a third party;

someone other than the mentor and protégé or mentee, such as the organization

for which the mentor and protégé work.13 Typically organizations that formalize

mentoring do the following:

 set program goals

 select mentors and protégés/mentees

 extensively train mentors and protégés/mentees for program effectiveness.

Why formal mentoring? A formal mentoring program can help ease turnover

troubles by providing workers from varied backgrounds with information on the

company's climate, unwritten values, norms, and career opportunities.14

Informal Mentoring

This type of mentoring is the development of relationships between individuals

without organizational structure and interventions. Informal mentoring is the

natural coming together of a mentor or protégé/mentee to meet each other’s

needs. This works easier when people have a common base--culture, beliefs,

hobbies etc. that makes it effortless to make that type of natural connection.15

However, natural connections won't work for everyone in the organization. If

you are part of the non-majority people may not take the time to get to know the

person to determine if they have hobbies, beliefs, etc. in common. Furthermore, if

they don’t have these things in common the ease at which an informal mentoring

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relationship would have won’t exist and therefore typically won’t get established.

Informal mentoring relationships that exist between people who have things in

common tend to work against diversity. To tell someone who already does not see

their culture at work or does not feel a part of the workplace environment to find a

mentor is putting the responsibility on the wrong person. Therefore, formal

mentoring is recommended over informal mentoring.

Coaching

Often confused with mentoring, coaching is a process that occurs when a person

views and critiques another at work and offers ways to improve his or her practice.

Although a mentor does some coaching, it is just one role of the relationship,

whereas, coaching can be done by peers or even by a manager of an employee.

Of the three programs, the most effective has proven to be formal mentoring.

While these programs can be designed for anyone, it is an important ingredient in

the success of people of color, the disabled and women in the workplace.16 Entrance

into a new job or position can bring about unique challenges in itself, but when you

add being a “minority” in a culturally different workplace you add a whole

different set of issues. Having a structured mentorship program can address these

issues and help the employee make the transition easier.

Mentoring can be a dynamic, reciprocal relationship in a work environment between

an advanced career incumbent (mentor) and a beginner (protégé) aimed at

promoting the career development of both. For the protégé, the object of

mentoring is the achievement of an identity transformation, a movement from the

status of understudy to that of self-directing colleague. For the mentor, the

relationship is a vehicle for being able to give back as well as enhance your

relationship building skills.

What are the stages to mentoring?

Phillips (1977) studied mentoring in the world of business surveying and interviewed

women managers.16 Phillips’ research described six phases of mentoring: invitation,

sparkle, development, disillusionment, parting and transformation:17

 Invitation stage occurs when the mentor invites the protégé to participate in

a mentoring relationship.  Sparkle stage, the mentor and protégé try to please each other.

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 Development stage, the mentor shares the most information with the protégé.

 Disillusionment phase involves the beginning of the end of the relationship—the protégé begins to see mentoring as unnecessary.

 Parting stage is literally the breakup of the relationship.  Transformation, the final stage involves a redefinition of the

relationship, where the protégé is seen as an equal.

How do you ensure a successful mentoring program?

Train, Train and Train

It is important that both mentors and protégés train in order to understand the

relationship dynamics, responsibilities and goals of the program.18 Each person

needs to make a solid commitment with clear expectations of each other. They

must understand that any long lasting relationship is built upon trust and this

should be the backbone of the relationship. This can all be conveyed at the

training session so the relationship is able to get off to a good start. If there are

going to be cultural or gender differences within any of the pairs this needs to be

addressed in some type of “sensitivity” training. It is important to understand

differences so that we can start where we are and build upon that, to get to some

common goals.

What can be learned from mentoring?

Bova and Phillips (1984) conducted surveys and interviews to determine what

kinds of things protégés learned from their mentors and how they learned them.19

These results illustrate why mentoring is critically important in developing

individuals. The following is a summary of what the protégés learned20:

 risk-taking behaviors,

 communication skills,

 survival in the organization,

 skills in their profession,

 respect for people,

 ways to set high standards and not compromise them,

 how to be good listeners,

 how to get along with all kinds of people,

 leadership qualities and what it means to be a professional.

In summary, formal mentorship programs result in several benefits for

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both the mentor and protégé, but more importantly it greatly benefits the

organization in making sure they get the best out of each employee. Through

mentoring, protégés acquire skills and knowledge that enable them to cope with

various unwritten responsibilities in the organization that often revolve around the

corporate culture. Mentors themselves, having learned the systems and culture, can

be rejuvenated as they teach newcomers the tricks of the trade.

Diversity Training

Today, there is no question that diversity training can be of vital importance to

the business strategy of corporations and organizations. Diversity training if

conducted correctly can improve customer satisfaction, workplace productivity and

reduce legal exposure. When an organization improves how they handle

diversity it improves how employees relate to customers and each other, it also can

help management understand the legal implications of the 1964 Civil Rights Acts.

Organizations that don't make diversity a focus can be out performed by

diversity-focused organizations and experience higher levels of employee

dissatisfaction, higher turnover rates and lower productivity.

Organizations without wide-ranging diversity training and anti- discrimination and

harassment policies are in a more risky state when faced with a harassment or

discrimination lawsuit.

Conducting Diversity Training

Although diversity training can provide some substantial benefits, anyone who

has ever attempted to conduct diversity training in organizations of any size

know they will encounter a "review." No matter how good the material, how

engaging the exercises, how skilled the group process techniques, there is one

obstacle even the most experienced and skilled facilitator cannot overcome... the

unexamined negative reactions to the message.21

All an organization requires to become jittery about diversity intervention is to see a

few bad evaluations or reviews, or listen to a few apocryphal stories, and diversity

training can become the nucleus of all things negative with a half- life lasting

sometimes several years. Often, the resolution is to avoid confronting anything,

which smacks of diversity, or at least to insure the next facilitator does nothing to

disturb the fragile dispositions of future trainees.22

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When it comes to training, society issues and one's own experiences can

work against attempts to teach value and respect for people's differences. The

co-conspirators include23:

1. Inherited Social Systems which unfairly advantage some, and limit others;

2. Individuals who are reluctant to explore diversity issues;

3. Organizations who are unclear about diversity goals, and

4. Diversity professionals who have not prepared clients to engage in a

process capable of achieving significant and abiding outcomes.

Below, are a few thoughts about the above in hopes of expanding access to

diversity issues:

For one, there are many inequitable systems that have advantaged some

and disadvantaged others. However, those in training while not the perpetrators

of these societal ills they must understand that this does not preclude them from

being part of the solution to solve these ills. The challenge is to get people to

choose responsibility over guilt, to seek healing over shame, and to engage in a

process capable of producing cooperation instead of conflict.

When individuals are confronted with their own involvement in refusing to

challenge blatant systemic inequities, some may feel that those who claim to be

victims just need to get over it and get on with today. However, perpetuating the

status quo won't bring about change and this must be stressed with diversity

training participants.

Secondly, when individuals refuse to explore diversity goals they rarely

realize that successful diversity initiatives affect the company's bottom-line.

Therefore when diversity training addresses the "business case" and the

profitability of successfully managing a diverse workforce, it refutes the belief that

diversity should just be ignored.

Also, on an ethical level the question which should be asked is: What does

it say about individuals who, when exposed to ideas which propose fairness ...

inclusion ... and the creation of new systems to replace biased and unfair ones ...

can only manage the response that "it was a waste of time?" Further, what does it

say about the character of an organization that would allow such responses to

derail further exploration of these critical issues?

When top management makes it clear that they are committed to diversity

by the creation of policies, programs and strategic goals it sends the message that

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diversity must not be ignored. Therefore, potential clients and diversity specialists

must assess the strategies they will employ within the limitations of time, budget,

and like considerations. One area that should never be compromised, however, is

the integrity of either party to commit to the pursuit of clear diversity values and

goals.24 Working from a common understanding ensures the best chance for success.

Successful programs rooted in integrity, compassion, and confidences are more than

possible, but they come about by design, not by accident.

When designing diversity training, there are two commonly utilized diversity training

techniques; they are role-playing and experiential learning. In these types of

training, you can for example have participants take on the roles of someone

different and provide them with a set of scenarios where they must respond and

act as their new identity. For example , you can have someone spend the day

with an artificial disability. These types of training can provide invaluable insight that

provides real-life situations, challenges and solutions while reviewing Human

Resource policies, looking at career development issues, promotion procedures,

leadership development opportunities, and other business practices.

Managing Diversity strategies like diversity training is a good step in the right direction when it comes to workplace difference.25 The following programs work to make sure individuals easily adapt to the organization and its system. These programs can be implemented either through very structured programming or

informal structures.

Cultural Audits

How do you recognize if a human relations problem is present in your department or

area? What are the perceived barriers to enhanced working relationships? What

are people in your department/area proud of, and why? These questions are

addressed by conducting an internal cultural audit, with information provided by

surveys and individual and focus group interviews.

A cultural audit is an assessment of the work climate of an organization or

department, providing a current "snapshot" of the area. The purpose of the audit

is to describe the overall working environment, identify the unwritten "norms" and

rules governing employee interactions and workplace practices, determine possible

barriers to effective work practices and communication, and make

recommendations to address identified problems.26 Race, gender, and class issues

are also often examined.

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The objectives of an audit are to:

 Determine an organization's "climate,"

 Establish how the current status of each department aligns with the

company's vision,  Provide a baseline for future comparisons.

Individual interviews with persons representing a "vertical slice" of the

total organization population can be conducted. These individual assessments,

along with the survey used to get a snapshot of the organization as well as group

interview data help to provide a corroborative balance of the organizations

cultural climate.

Data from the survey, along with group and individual interviews, are

compiled and analyzed. The results are then presented to Senior Staff, and

Organizational Development and/or Training representatives. They must then

determine how to communicate the results and corresponding actions to all

employees, as well as to determine if any training is necessary. The appropriate

staff must then ensure the proper customization of any training program. After

delivering the training, the findings are documented and recommendations to the

organization in a formal, written report are developed.

The Cultural Audit is an ideal tool to measure program effectiveness. The

Cultural Audit is the key to answering the frustrating question, "Where do we go

from here?"27 Since audit data clearly pinpoints and quantifies general population

and group-specific issues, the process of developing a viable strategic plan for

diversity and other types of training is made much easier.

People need to be both empowered and motivated in order for real change

to take place. That is, you need to achieve a situation where all of management

and staff are both able and willing to change. "A Cultural Audit will in itself

facilitate change - 'if you measure it, you change it'. A very powerful form of

measurement is to obtain customer feedback on the service provided - this

provides a significant motivation for change across all levels of management and

staff."28

Diversity Councils

An employee diversity council is a group of people joined by a common interest

and a vision in which employee differences are accepted and valued. A diversity

council usually consists of 10 to 24 employees from various organizational levels

and groups. White men--especially senior white men--need to be included.30

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The effectiveness of diversity councils varies considerably from organization

to organization, and there is no consistent approach to making them work. The

effective use and application of a diversity council strategy is one of the critical

challenges and opportunities facing organizations. However, with careful planning

and implementation process diversity councils can be a welcoming unit to the

diversity process.29

Diversity Councils Work as a team to:

1. review data from cultural audits, 2. create a diversity plan, 3. offer ideas and recommendations, 4. implement agreed upon changes, and recognize and track progress. Activities

may include:

 orientation and training programs,

 career development systems, mentor programs, and internal job

fairs,

 policy development,

 lunch discussion or feedback sessions,

 recruitment and retention programs.

A diversity council can provide a way to reinforce justice and reverence

for diversity by "walking the talk." Diversity councils also provide an opportunity for

continuous learning about diversity that should contribute to the cultural competence

of the organization by enhancing attitudes and behavior, team and workforce

development, and strategic planning as it impacts diversity.

Strategies, policies and work groups like diversity councils are important

tools in aiding to manage diversity. But these are without value if people in the

workplace aren’t able to communicate with each other effectively. Sometimes we

can offend others without even meaning to, simply because we utilize inappropriate

terminology.

Politically Correct and Incorrect Workplace Terminology

It is very important to incorporate understanding and respect of differences in the

workplace—as tolerance is not a concept that is always learned early on. But,

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there are very simple ways to acquire this skill. One such way is by being aware

of the language we accept as part of our corporate culture. Making sure we use

the most politically correct terminology in addressing individuals in the workplace

shows respect to others. In having an understanding of cultural knowledge you

can begin to understand why some terminology is offensive due to the history

associated with the word.

The following terms should therefore be examined as either politically

correct and appropriate to use or not politically correct and inappropriate to use in the workplace:

African (politically correct term)

These are the people who currently migrate from the continent of Africa. Africa is

often mislabeled as a country when it is a continent full of various countries.

Africa, the second largest continent in the world in both physical size and

population, has for the most part been "under" taught, marginalized and often

grossly misrepresented in our classrooms as well as in our media and popular

culture. There is no such language as “African.” Africa is the home to many

languages and dialects.

African American (politically correct term)

These are Americans of primarily African descent. Sometimes used

interchangeably with “black” (a preferred term of some because not every brown

person is of African descent.) Both of these terms, like other racial descriptors,

are adjectives as in “a black person,” not nouns as in “a black.” Objectionable

terms are “colored,” “Negro,” “Negroes,” “nigger—in any form is not acceptable by

use by anybody,” “pickaninny,” “spade,” “giggaboo.”

American Indian (politically correct term)

These are the native people of America. Sometimes called “Native American”—the

more appropriate term. Some object to the universal classification of “Indian” in

favor of tribal designations, such as Cherokee, Cheyenne, Hopi, etc. Others

consider “Indian” a misnomer dating back to when Columbus landed in America,

mistook his location to be India, and designated the natives “Indian.”

Anglo (politically correct term)

These are people of Anglican descent. Sometimes used interchangeably with

“white.”

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Articulate (NOT a politically correct term)

Sometimes this expression is used to describe people of color and is often seen as a

compliment when really it is derogatory. It means the person had the unanticipated

ability to express oneself verbally. Why assume certain people would not be

articulate and then get surprised when they are.

Asian American (politically correct term)

It is the preferred term for describing Americans of Asian descent. Not

interchangeable with “Asian.” Objectionable terms are “chink,” “coolies,” “gook,”

“nip,” “slant,” “slant-eye,” “chinaman,” “china doll,” “dragon lady.”

Banana (NOT a politically correct term)

It is an offensive term referring to Asian Americans who are considered to have

abandoned their culture. Other similar terms: “Oreo” for Black Americans, “coconut”

for Mexican Americans.

Bisexual (politically correct term)

This is a person who is attracted to members of both sexes. Objectionable term is

“bi.”

Boy (NOT a politically correct term for males age 18 and over)

An offensive term used to refer to Black men, those over the age of 18. This is a

reference to times of slavery when black men were not addressed in terms of

respect.

Buck (NOT a politically correct term)

This is an offensive term used to describe an American Indian or African American

male.

Caucasian (politically correct term)

It is the classification of a race of people. Used interchangeably with “white” this

applies to some light skinned Hispanics as well.

Chief (NOT a politically correct term)

This is offensive when used to describe an American Indian.

Cracker (NOT a politically correct term)

A term of offense used to refer to low-income white people.

Flip (NOT a politically correct term)

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It is a racial slur referring to Filipinos and Filipino Americans.

F.O.B. (NOT a politically correct term)

This is an acronym for “fresh off the boat,” a derogatory term for immigrants.

Hispanic (politically correct term)

This is people of Latin American or Spanish descent. This does not include

everyone who speaks Spanish. A term that is more inclusive and interchangeable

with Hispanic is Latino.

Homosexual (politically correct term)

This is a person who is sexually attracted to members of his/her own sex.

Objectionable terms are “Faggot,” “Fruit,” “homo.”

JAP (NOT a politically correct term)

This is an objectionable term applied to Jewish women, stands for Jewish

American Princess.

Jew Down (NOT a politically correct term)

An offensive term used to suggest bartering for a lower price.

Oriental (NOT a politically correct term when used to describe people)

This should be used to refer only to objects such as art and rugs. Most activists

consider this term to be outdated and dislike it because it was imposed on them

for easy classification by whites. Instead, use the terms Asian American, Chinese

American, etc.

Person with Disability (politically correct term)

This is a preferred term along with mentally or physically challenged.

Objectionable terms are cripple, handicapped.

Raghead/Towelhead (NOT a politically correct term)

This is a derogatory term used to describe Sikhs, referring to the custom of

wearing turbans.

Speech/Hearing Impaired has been replaced by Hard of Hearing

(politically correct term)

This is the preferred term as opposed to using the objectionable term “deaf and

dumb.”

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Uncle (NOT a politically correct term)

This is offensive when used as a substitute for Mr. in addressing a black man. This is

a reference to times of slavery when black men were not addressed in terms of

respect.

Senior Citizen (politically correct term)

This refers to people over the age of 65 or an elderly person who is retired.

Objectionable terms are codger, geezer, old fart, old fogy.

Whigger (NOT a politically correct term)

This is a derogatory term that refers to white people who act black in other words a

“white nigger.”

White Trash (NOT a politically correct term)

This is a derogatory term for whites, usually used to refer to those in low-income

brackets.

Woman (politically correct term)

This is the term that should be used to refer to an adult female (over the age of

17). Objectionable terms are babe, bimbo, broad, chick, girl, gal, sweetie, dear,

honey, wench.

Remember the saying: Sticks and stones will break my bones but words will never

hurt me? Well, words do hurt and often are used to demean another. The

derogatory terms described above should not be of use in the workplace. If you

are not sure what to call a person, the easiest thing to do is ask them. Using

appropriate terminology can help to effectively address workplace diversity.

Concluding Thoughts

Organizational culture can be defined as "a system of informal rules about how

people should behave most of the time." These rules--or values--can involve "the

way we do things," "how people dress and interact," "taken-for-granted points of

view," "workplace humor," and "what happens at lunchtime." A commitment to

strengthen cultural diversity can grow out of a vision of equality, a sense of social

responsibility, valuing the role of diversity in nature and in life, or legal mandates.

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In summary, we want to make sure that the corporate or organizational

culture values differences, creates open doors for all to participate in the

workplace, embraces practices and procedures like diversity training, cultural

audits, mentoring and diversity councils to make sure policies and procedures

work for everyone. This helps to eliminate a revolving door, low employee morale

or lawsuits that can occur when a workplace is not providing equality and access.

End of Chapter Questions

1. How does Managing Diversity as a tool to help with workplace equality differ

from Affirmative Action?

2. Should companies have a zero tolerance policy when it comes to offensive workplace terminology and symbol usage like nooses (reference to slavery) and

swastikas (infamous Nazi symbol)?

3. Under what corporate conditions would a Mentorship Program benefit the organization?

4. Why is formal mentoring better than informal mentoring?

5. What are five of the nine suggestions for handling conflict that you would find useful? (please state why you chose these)

6. What are the benefits to providing diversity training in the workplace (according to the text)?

7. Why would a company conduct a cultural audit and have a diversity council?

8. Under the section, “Politically Correct & Incorrect Workplace Terminology” choose five words that you have heard used or used yourself but that you now

know are politically incorrect.

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 360

Internet Exercise

Go to www.google.com and type in “mentoring tips” and choose an article on workplace

mentoring. Summarize this article along with answering why and how mentoring can work in

organizations. Provide the Internet address for your article as proof of your search.

End of Chapter Exercise

Part A: What is your opinion?

We have talked about cultural competency in the workplace as the goal for workplace

diversity. As a reminder cultural competence is defined as a set of congruent behaviors,

attitudes, and policies that come together in a system, agency, or among professionals and

enables that system, agency, or those professionals to work effectively in cross-cultural

situations.

Read or listen to the following article below and explain whether or not you feel what is

being done lends itself to cultural competency in that state, if you agree state why and if

you don’t agree state why: a. http://www.usatoday.com/story/news/politics/2015/07/09/south-carolina-house-

confederate-flag/29901255/

b. or go to: www.google.com and type south caroling takes down the confederate flag

Part B: Take the Posttest

Directions: Answer questions 1-13 utilizing your “best” guess. Now compare your

answers to the Pretest you took in chapter one. State what answers changed and why.

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 361

Directions: Each question is True/False, please answer accordingly.

1. Thanksgiving is a celebration that everyone enjoys. Native-Americans especially enjoy this holiday because of the peace it represented to their community.

2. Gay and lesbian people are a threat to the workplace and have few leaders who have contributed to our society.

3. African-Americans even though they started as slaves in this country now have equal opportunity.

4. Disabled employees can be a liability to a company due to missed work time.

5. Caucasian men are accepted in Corporate America because being white and male are the only requirements needed to belong to the “old boys network.”

6. For every job that a man can do, there is a woman able to do the same job.

7. Most people on welfare (a government transfer system where tax payer dollars are given to the poor for housing etc.) are Black and Hispanic women who live off the

system forever.

8. Arabs come to this country and are given government subsidies (free money that is not to be paid back) this is why they are able to buy their own companies.

9. Asian-Americans have always been privileged minorities because of their higher intelligence and because they do not suffer from discrimination or illiteracy in

any capacity.

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 362

10. Hispanics are the poorest minority because they are lazy immigrants.

11. Cultural knowledge of various groups is not necessary to preventing discrimination in the workplace.

12. I believe that most people are treated fairly in the workplace and history plays no factor in how people treat each other.

13. It is not necessary to have diversity training in the workplace as most people understand diversity and its implications.

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 363

References

1. Thomas, R. R. (1996). Redefining Diversity. New York: Amacom.

2. Thomas, R. R. (1991). Beyond Race and Gender: Unleashing the Power of Your Total Workforce by Managing Diversity. Atlanta, GA: American Institute for Managing Diversity.

3. Ibid.

4. Curtice, J. (2005). Want to motivate your employees? Keep your company safe and you will. Handbook of Business Strategy, 6(1), 205-208.

5. Loden, M. & Rosener, J. B. (1991). Workforce America!: Managing Employee Diversity as a Vital Resource. Columbus, OH: Irwin Professional Publishing.

6. Larkins, D. (2000). Issues of recruitment and retention. Lincoln: University of Nebraska: People of Color in Predominantly White Institutions-Fifth Annual National Conference.

7. Ibid.

8. Loden, M. (1995). Implementing Diversity. Columbus, OH: Irwin.

9. Larkins, D. (2000). Issues of recruitment and retention. Lincoln: University of Nebraska: People of Color in Predominantly White Institutions-Fifth Annual National Conference.

10. Ibid.

11. Ibd.

12. Gardenswartz, L. & Rowe, A. (1995). Diverse Teams at Work: Capitalizing on the Power of Diversity. Columbus, OH: Irwin Professional Publishing.

13. Burke, R. J. & McKeen, C. A. (1990). Mentoring in Organizations: Implications for Women. Journal of Business Ethics, 9.

14. Ibid.

15. Foster, J., & Cross, J. (1988, April). Workforce Diversity and Business. Training and Development Journal.

16. Lee, J. H. & Nolan, R. E. (1998, December). The relationship between mentoring and the career advancement of women administrators in cooperative extension. Journal of Career Development, 25(1), 3-13.

17. Portner, H. (2005). Teacher mentoring and induction: the state of the art and beyond. Thousand Oaks, CA: Corwin Press.

Managing Workplace Diversity | Chapter Twelve: Managing Diversity Strategies 364

18. USDA Career Intern Mentoring Handbook. Retrieved from: http://www.da.usda.gov/employ/MentorProtegeHandbook.pdf

19. Bova, B. M. & Phillips, R. R. (1984). Mentoring as a Learning Experience for Adults. Journal of Teacher Education, 35(3), 16-20.

20. Ibid.

21. Delatte, A.P., & Baytos, L. (1993). Eight Guidelines for Successful Diversity Training. Training, 30, 55-60.

22. Karp, H.B., & Sutton, N. (1993). Where the Diversity Training Goes Wrong. Training, 30, 30-34.

23. Ibid.

24. Ibid.

25. Ghiselin, B. W. (1995). Work Teams and Diversity. Center for Creative Leadership.

26. Gallos, J. (1994, January/February). Competitive advantage through managing diversity.

Franchising World, 26(1).

27. Wagner, C. & Madsen-Copas, P. (2002, Summer). An audit of the culture starts with two handy tools. Journal of Staff Development, 42-53.

28. Ibid.

29. Etsy, K., Griffin, R. & Hirsch, M. S. (1995). Workplace Diversity. Holbrook, MA: Adams Media Corporation.

30. Tuohy, J. (2002, December). Setting the Bar….Diversity Leadership Practices. VPA Diversity Council Handbook.

Managing Workplace Diversity | Journal 365

Journal

Evaluation - the only reliable road to knowledge.

Mohandas Karamchand Gandhi

Managing Workplace Diversity | Journal 366

Diversity Journal

This Diversity Journal is a place to express all your inner thoughts and feelings

concerning the deep and somewhat controversial subject matter that relates to

diversity in the workplace. The goal of this writing assignment is for you to begin to

understand yourself through writing. You can then move closer to knowing who you

are and what adjustments you may need to make in order to better value diversity.

Your feelings, your breakthroughs, your desires — record them all here. Discover

yourself.

Journaling as you complete this course can help you with:

1. Understanding your own feelings about the issues discussed and connect you to why you feel as you do. 2. Provide you with an opportunity to release the stress you might feel as we discuss the various topics. Putting your thoughts on paper, can take them off your heart and mind.

3. Journaling can help you address issues that you may feel angry about and help you get to a place of forgiveness and healing. 4. Connecting with your inner thoughts, no matter what they are as we address these controversial topics, can provide you with insight and peace. Also, providing you an opportunity to see how your own perspectives may change as we move through the topics presented in the text.

General Directions are to write out your response to the statements that correlate with each chapter. The amount of detail will vary depending upon your writing style and views. Please utilize complete sentences to translate your thoughts.

Managing Workplace Diversity | Journal 367

Chapter One Thinking Journal Topic:

Think about two positive messages you have been told through-out your life or

when you were a kid or two positive things you believe about yourself. Now

indicate below how these messages have manifest themselves in your life.

How does thinking negative instead of positive impact you when you encounter

someone different than yourself?

Chapter Two Thinking Journal Topic:

How do you change your own ways of thinking to positively impact dealing with

diversity.

Chapter Three Thinking Journal Topic:

You were born an Intersexed person. This is the state of a person whose sex

chromosomes, genitalia and/or secondary sex characteristics are determined to be

neither exclusively male nor female. A person with intersex may have biological

characteristics of both the male and female sexes. At the age of five your parents

changed your biological sex to what you have determined as an adult to be the

wrong gender. What do you do?

Chapter Four Thinking Journal Topic:

Patriotism, Loyalty To Country, And Political Involvement: We believe that we are

to be good citizens. This means we are loyal to our nation: we are to support our

Armed Forces, law enforcement officials, and we should participate in the political

process. We live in a free country but we must all be loyal and not question

authority in order to be patriotic. What is your viewpoint on these statements?

Managing Workplace Diversity | Journal 368

Chapter Five Thinking Journal Topic:

What is your viewpoint regarding the issues women in the workplace often face.

Chapter Six Thinking Journal Topic:

What is your thoughts regarding organizations and school systems that feel they

have the right to utilize stereotypical mascots.

Chapter Seven Thinking Journal Topic: What are your thoughts on Blacks & Whites uniting during slavery?

Chapter Eight Thinking Journal Topic:

What is your viewpoint on the issues of immigration that caused the creation of

laws that banned equal opportunity to nonwhite immigrants and h o w d o e s

t h i s r e l a t e t o the issues of immigration today?

Chapter Nine Thinking Journal Topic: Religious Freedom and what does this mean in the United States workplace.

Chapter Ten Thinking Journal Topic:

You have just learned that you have HIV. Now indicate how you would want to be treated at work/school by your supervisor/colleagues/peers.

Managing Workplace Diversity | Journal 369

Chapter Eleven Thinking Journal Topic:

Is racism a disorder: Can extreme bias be an illness? Can extreme forms

of racism, homophobia and other prejudices be addressed by a

psychiatrist in the course of therapy because some patients are disabled

by these beliefs?

State why you believe this way and if you do not believe this way

indicate what your belief is regarding the issue.

Chapter Twelve Thinking Journal Topic:

After reading this chapter, indicate what tool you would utilize in the

workplace or indicate what topic(s) in the text touched you most.

Managing Workplace Diversity | Index 370

Index 1

1918 Codification of Alien Enemy Act of 1798 .............................................................. 118

1924 Citizenship Acts .................................................... 179

A

abolitionist ............................................. 210, 214, 216, 218

ADA 47, 48, 57, 339, 340, 345, 346, 347, 354, 357, 359, 361, 362, 364

ADEA 32, 44, 45, 46, 47, 57, 66

Affirmative Action1, 17, 18, 86, 88, 91, 114, 127, 143, 164, 233, 345, 372, 373, 374, 375, 376, 377,

378, 379, 380, 381, 382, 389, 393, 394, 395, 396, 397, 400, 418

affirmative action plan .................................................. 389 African Americans ............................................................ 8 African- American .............................................. 10, 15, 198 Age Discrimination .......................................................... 44 Age Discrimination in Employment Act

of 1967 ................................................. 31, 32, 44 AGEISM 65 Alien Land Act of 1913 .............................................. 253 American Revolution100, 196, 205, 208, 209, 210, 258, 259 Americans With Disabilities Act of 1990 ......................... 32 Anthony Carnevale ......................................................... 18 Anti-fat bias .................................................................... 62 Arabs 24, 34, 103, 105, 287, 292,

298, 420 Asian 1, 6, 7, 8, 10, 11, 12, 15, 24,

30, 57, 109, 110, 138, 144, 164, 245, 246, 248, 250, 254, 267, 271, 298, 305, 307, 308, 377, 415, 416, 421

assimilation .............................................. 13, 109, 111, 179 attitude 2, 6, 7, 8, 11, 20, 173, 182,

212, 366, 400

B

Baby Boomers ...................................................... 67, 68, 69, 99 Bar or Bat Mitzvah ..................................................................... 302 BENAZIR BHUTTO OF PAKISTAN ................................................ 157 Buddhism 248, 280, 304, 305, 306, 307, 308,

309, 310, 311, 332, 333, 334

Buddhists 9, 305, 306, 308, 309, 332

C

Cable Act 250, 266 Canadian-Americans ................................................................... 99 Carl Campbell Brigham ............................................................. 384 chattel slavery 196, 208, 234 Chinese Exclusion Act ................................................................ 250 Christianity 112, 173, 175, 280, 282, 283, 289,

294, 300, 306, 311, 315, 323, 326, 328 Christians 9, 11, 88, 103, 173, 199, 216, 280,

281, 282, 283, 284, 285, 289, 291, 292, 293, 294, 300, 308, 323, 326 Christmas 281, 282, 320, 326 Christopher Columbus........ 102, 169, 170, 173, 258, 261, 262, 296 Civil Rights Movement ............................................................. 203 Civil Service Reform Act of 1978 ................................................. 54 CLASSISM 84

Coca-Cola 13, 14, 22 color discrimination ........................................................ 32, 34, 56 Communism 90 Concrete Ceiling 144, 165 Continuum of Competence ....................................................... 375 CORAZON AQUINO OF THE PHILIPPINES ................................... 160 Cuba 90, 256, 258, 259, 261, 262, 263,

264, 265, 277, 298

cultural audits .............................................. 399, 404, 412, 418 Cultural Awareness ..................................................................... 19 Cultural Competence ................................................................... 20 cultural knowledge.............................. 19, 20, 21, 22, 56, 235, 414

Managing Workplace Diversity | Index 371

Cultural Sensitivity ...................................................................... 20 Cutting-Hare Bill 255

D

Deaf 350, 371 Dharma 305, 306, 309, 310, 311 Dianah Worman 3 Discrimination 31, 32, 30, 34, 36, 38, 41, 43, 44, 47,

54, 55, 58, 63, 66, 76, 82, 112, 149, 150, 396 diversity councils. ...................................................................... 399

diversity training .. 25, 268, 392, 399, 402, 408, 409, 410, 418, 421 Dukes v. Wal-Mart Stores, Inc ............................................. 14, 22 Dutch-Americans 100

E

Easter 282, 308 economic pyramid ...................................................................... 87 EEO Laws 32, 59 EEOC 11, 29, 30, 32, 34, 37, 38, 41, 46, 149,

151, 335, 378 ELLEN JOHNSON-SIRLEAF OF LIBERIA........................................ 155 Employment Non-Discrimination Act ......................................... 55 Equal Employment Opportunity Commission .... 21, 30, 32, 37, 41, 50, 59, 369 Equal Pay Act 31, 32, 48, 49, 50, 146, 147, 150 Equal Pay Act of 1963 .............................................. 31, 32, 48, 146 Europeans Jews 300 Executive Order 11478 ............................................................... 54

F

Filipinos 248, 254, 255, 256, 267, 416 Frank Outlaw 6 French-Americans ....................................................................... 99

G

Gabriel 205, 206, 292 gay 16, 12, 16, 38, 56, 72, 76, 77, 81, 83,

93, 94, 89, 108, 111, 355 gays 12, 54, 74, 76, 83

Gender identity 37 Generation X 67, 68, 69 Generation Y 67, 68, 69 Generational Characteristics ....................................................... 68 German Jews 300 German-Americans ..................................................... 99, 100, 123 glass ceiling 143, 144, 145, 160, 377 GOLDA MEIR OF ISRAEL............................................................. 158

H

Hall v. Leus Construction Company ............................................. 39 Halloween 316 handicap 342, 345 Hard of Hearing Person .............................................................. 350 Hearing Impairment .......................................................... 349, 371 Hinduism 248, 311, 315, 332

Hindus 9, 311, 322, 323 Hispanic 6, 8, 9, 10, 11, 15, 21, 24, 30, 109,

110, 140, 141, 144, 256, 257, 258, 259, 266, 267, 268, 273, 275, 416,

420

HIV 339, 352, 353, 354, 355, 356, 357, 358, 359, 361, 362, 364, 366, 367, 368, 371, 427

Holly Sklar 85 Hostile Environment .............................................................. 39, 40

I

Immigration Reform and Control Act of 1986 ............................. 36

impairment 47, 339, 340, 347, 348, 349, 350, 357, 365

Indentured servitude ................................................................ 105

Indian Mascots..................................................... 180, 181, 194 indigenous 169, 172, 178, 180, 186, 191, 311 INDIRA GANDHI OF INDIA ......................................................... 155 Individual with a Disability .......................................................... 47 infidels 173, 176 Irish 95, 99, 102, 114, 116, 118, 123, 264,

300 Islam 280, 282, 285, 287, 289, 291, 292,

294, 296, 298, 306, 311, 315, 323, 328, 329, 330

Italian-Americans .............................................................. 102, 123

Managing Workplace Diversity | Index 372

J

Japanese 9, 118, 119, 182, 231, 246, 248, 252, 253, 254,

266, 271, 272, 307 Jewish American Princess ................................................. 136, 416

Jews 9, 11, 108, 182, 289, 293, 294, 298, 299, 300, 301, 302, 303, 304, 308, 323, 335

Jihad 291, 292

Jim Crow Laws ...................................... 196, 220, 221, 231, 374 Juan Garrido 199 Judaism 282, 289, 294, 299, 301, 302, 303,

315, 323, 331

K

Karen Messing 134 karma 311, 313, 323

L

learning disabilities ............................................................ 349, 365 lesbian 16, 23, 38, 56, 72, 73, 76, 77, 83, 93,

94, 111, 420 lesbians 12, 54, 72, 74, 76, 81, 83 Lewis Maltby 63 LGBTQ 61, 72, 77, 94

M

managing change ................................................................... 2, 4, 6 Manifest Destiny 177, 249, 269 MARGARET THATCHER OF BRITAIN .......................................... 158 Maya Angelou 21, 27 MELTING POT 12 Mental Impairment................................................................... 347 mentoring 146, 377, 399, 403, 405, 406, 407,

408, 418, 419, 422, 423 Mexicans 246, 249, 259, 260, 267, 275 Middle-Eastern 103 monolithic 294 Morgan Stanley 19 Muslim Customs 294

Muslims 9, 88, 96, 199, 257, 285, 286, 287, 289, 291, 292,

293, 294, 295, 296, 298, 308, 322, 323, 330

N

Nat Turner 205, 206, 207, 240 Native American Contributions ................................................. 184 Native American houses .......................................................... 170 Native American Myths ............................................................. 178 Native American tribes .............................................................. 170 Native-Americans ............................................................ 8, 23, 420 Net Worth 87, 95 North American Free Trade Agreement .................................... 266

O

Obesity 6 Older Workers Benefit Protection Act of 1990 ........................... 46 Oliver Hill 114

P

Pachucos 260, 261, 275

Paul Kivel 86, 115, 381 Pay equity 153 Paycheck Fairness Act .......................................................... 52, 54 Penal Laws 114, 116 Pilgrims 97, 174, 175, 177, 193, 384 Polish-Americans 102 Preferences 392 Pregnancy Discrimination ........................................................... 41 prejudice 11, 13, 14, 22, 27, 62, 63, 251, 260 Price Waterhouse v. Hopkins ...................................................... 37 protected class 37, 39, 40, 55, 56, 63 Puerto Ricans 246, 263, 264, 267, 273, 277 Puritans 97, 98, 174, 175, 193

Q

Quakers 100, 114, 215, 216, 218, 283 Qualified Individual with a Disability ........................................... 47 QUEEN HATSHEPSUT OF EGYPT ................................................ 157 Queer & Questioning............................................................. 72, 77 Quid Pro Quo 39 Qur'an 287, 289, 292, 295, 296

Managing Workplace Diversity | Index 373

R

Race & Color 30 Ramadan 287, 295, 296, 323 Reasonable Accommodation ............................... 48, 346, 358, 369 Rehabilitation Act of 1973 ........................................................ 345 reincarnation 310, 311, 313

Religion 9, 278, 304, 326, 328, 331, 333, 335 Religious Accommodation ................................................. 319, 337 Religious Discrimination ............................................................. 43 reverse discrimination ....................................................... 378, 379 Rosh Hashanah 302, 303

S

Same Sex Marriage ..................................................................... 75

savages 169, 173, 174, 176, 204 self-awareness 20, 21 Self-esteem 9 self-worth 7, 8 Sex discrimination .................................................................. 36, 58 sexual harassment ..................................... 38, 39, 41, 56, 141, 150 Sexual Harassment ................................................................ 38, 41

sexual orientation4, 11, 30, 37, 54, 55, 56, 61, 73, 74, 75, 76, 77, 78, 81, 83, 94 Sexual Orientation ..................................................... 54, 73, 76, 89

Shabbat 303, 323 Shiite 285, 287 Siddhartha Gautama ................................................................. 305 slave institution 202, 203 slave revolutions 196, 203 Socialism 90 stereotypes 11, 16, 19, 22, 30, 38, 56, 62, 66, 71,

73, 82, 85, 88, 130, 136, 137, 138, 140, 141, 144, 145, 160, 178, 180, 234, 237, 347, 359, 374, 379, 382, 394

Stereotypes 11, 76, 136, 137, 164 Sunnis 286 Susan Carol Stone ....................................................................... 18

synagogue 300, 301, 302, 308

T

Texaco 13, 14, 22

Thanksgiving 23, 136, 177, 187, 190, 193, 383, 420 The Dawes Act 178 The Indian Reorganization Act .................................................. 179 Thomas Roosevelt ....................................................................... 17 Title VII of the Civil Rights Act of 1964 ..... 29, 30, 31, 32, 30, 37, 42, 52, 56, 150

Torah 300, 304, 335 TOSSED SALAD 12 Traditionalists 67, 69 transgendered 11, 78, 81, 83, 93 TRANSGENDERISM ...................................................................... 78 Transitioning 79 transsexuals 78, 79, 82, 95 Tydings-McDuffie Act ....................................................... 255, 256

U

Underground Railroad ....................................................... 208, 214 Undue Hardship 48 Unwelcome Conduct ................................................................... 38

V

Valuing Differences ............................................................... 17, 18

valuing diversity ......... 3, 4, 13, 17, 2, 16, 18, 22, 181, 233, 375 Valuing diversity 4, 13, 17, 18 Veretto v. U.S. Postal Service ...................................................... 37 VIOLETA CHAMORRO OF NICARAGUA ...................................... 158

W

Wal-Mart 14 Wartime Violation of Italian American Civil Liberties

Act ................................................................. 119 Weight bias 62 White exclusionists ................................................................... 253 Wicca 283, 313, 314, 315, 316, 317, 318,

335, 336 Wiccans 314, 315, 316, 317, 323 Willie Lynch 196, 210, 211, 214, 220, 234, 242,

374 Willie Lynch Speech ................................................................... 196 WILMA MANKILLER OF THE CHEROKEE NATION ....................... 157 workplace terminology ..................................................... 399, 418