BCOMM4.01
Write a Block Business Letter from the perspective of company management on the professional scenario provided below:
Saban is a top performing industrial equipment salesperson for D2D. After three years of working with his best client, he receives a text message from Pat (his direct manager) assigning him to a completely different account.
Pat has received complaints that Saban gets all of the good clients and is not a “team player.”
Saban responds to the message and asks for a meeting with Pat to discuss this change. Pat responds with another text message that reads: “Decision final. Everyone needs to get a chance to work with the best accounts so it is fair. Come by the office and pick up your new files.”
Moments later, Saban sends a text message to Karen, his regional manager and Pat’s boss. It simply reads, “We need to talk.”
The block business letter must adhere to the following requirements:
· Content:
· Address the communication issue from the scenario.
· Provide bad news from the company to the recipient.
· Concentrate on the facts of the situation and use either the inductive or deductive approach.
· Assume your recipient has previously requested a review of the situation via email, letter, or personal meeting with management.
· Format:
· Include the proper introductory elements (sender’s address, date, recipient’s address). You may create any details necessary in the introductory elements to complete the assignment.
· Provide an appropriate and professional greeting / salutation.
· Single space paragraphs and double space between paragraphs.
· Limit the letter to one page in length.
· Clarity / Mechanics:
· Focus on clarity, writing mechanics, and professional language/style requirements.
· Run spell/grammar check before submitting.
· Assignments must be submitted through the online course shell only.
· The specific course learning outcomes associated with this assignment are:
· Plan, create, and evaluate professional documents.
· Write clearly, coherently, and persuasively using proper grammar, mechanics, and formatting appropriate to the situation.
· Deliver professional information to various audiences using appropriate tone, style, and format.
· Analyze professional communication examples to assist in revision.