Human Resources week 10 dq

In my current assessment and interviewing skills, I have learned that both of the areas require my intervention to further develop, areas of strength that I need to continue developing. One of my key strengths is reflective listening which has played a vital role in how I engage with my clients and has also helped me to engage with clients effectively. I always assure them that I understand their concerns and show genuine desire to hear what they are saying. Another strength is I like using more open-ended questions during the interview because they allow the clients to open up and share their inner feelings and thoughts. Lastly, as Miller and Rollnick (2023) insight, building rapport with the individual is a very important way of making them feel comfortable throughout the session, thus I create a comfortable environment through a good rapport as an opportunity for the individual to share with me their sensitive and personal details.

Despite having various areas of strengths that have played vital for my assessment and professional interview skills, I also have several areas that need further development. First, when conducting interviews, time management is very important and, in most cases, I run short of time, I spend too much time on one particular question or topic which results in limited time for other questions or sometimes I am required to rush the question to make up for the time lost. Similarly, not all interviews go on smoothly, some interviews involve difficult topics such as LGBTQ+, domestic violence, and rape which require a good rapport and confidence. Sometimes I shy off these discussions and for better handling of such discussions in the future, I need to develop my confidence. Thus, by focusing on all the above areas, I will be able to improve my assessment and interview skills which will help me develop in my profession and also handle situations differently from how I have done in the past.

References

Jabr, F. (2016). John A. Microtraining Associates. An introduction to motivational interviewing: Resolving ambivalence and changing behavior. Long - Publications List.  Publicationslist.org,  14(6). [Video]

‌ Miller, W. R., & Rollnick, S. (2023). Motivational interviewing: Helping people change (4th ed.). The Guilford Press. Chapter 1, “The Mind and Heart When Helping” (pp. 3–14)