Management Information Systems

BIS303/03 Management Information Systems

May 2021

COURSE ASSESSMENT (CA)

ASSIGNMENT 1

Instructions:

1. The assessment covers the topics in Unit 1 and Unit 2.

2. The total marks for TMA 1 is 100 and contributes 25% to the total grade.

3. Submit your TMA to the Online Assignment Submission system. Submission of

TMAs in hard copy will not be accepted. Marks will be awarded for quality content

and presentation.

4. Times New Roman 12 pt font should be used for all writing. Answer all questions in

English.

5. Students would be required to attach the TMA Declaration form as the front cover of

their TMA. No duplication of work will be tolerated. Any plagiarism or collusion may

result in disciplinary action to all parties involved.

6. Please check FlexLearn for submission deadline.

Question 1

a. Explain, with appropriate examples, how Information Systems (IS) help businesses:

i. develop customer and supplier intimacy

ii. gain competitive edge

(10 marks)

b. How do you relate the following terms in the context of an information system: data,

information and decision-making.

(20 marks)

Question 2

a. MIS provides a variety of information products to managers.

Discuss the major reporting alternatives provided by MIS to assist managers in

better decision making. Illustrate your answer with examples

(10 marks)

b. Why are some organizations facing difficulties to sustain competitive advantage?

(10 marks)

c. Business processes should be effective, efficient and adaptable. Explain with the

help of examples, the meaning of those terms.

(10 marks)

Question 3

A tuition center located in Penang with 5 teachers, 2 admin assistants and 1 cashier.

Currently all the process of students’ registration, fees payment, class room assignment

and attendance are done manually.

You are appointment to study the current process and would like you to propose a

computerized system for their internal business processes.

a. Provide Context Diagram and DFD level 0 for the processes that have been

identified.

(30 marks)

b. From the situation above, suggest hardware, software and networking requirement

to facilitate the basic information needed for the tuition center.

(10 marks)