project management

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Chapter Chapter 14 14 Project Project ClosureClosure 531531

1. 1. How How does does the the prproject oject closure closure rereview view difdiffer fer from from the the perfperforormance mance measurement measurement contrcontrol ol system system discussed discussed in in Chapter Chapter 13?13?

2. 2. WhaWhat t major major infinforormation mation wwould ould you you eexpect xpect to to find find in in a a project project rreview?eview? 3. 3. WhWhy y is is it it difdifficult ficult to to perform perform a a truly truly independent, independent, objectiobjective ve rereview?view? 4. 4. Comment Comment on on the the follofollowing wing statement: statement: “W“We e cannot cannot affafford ord to to terterminaminate te the the

prproject oject nownow. . WWe e hahave ve alralready eady spent spent more more than than 50 50 perpercent cent ofof the the prproject oject budget.”budget.”

5. 5. WWhhy y should should yyou ou separaseparate te performance performance rereviews views frfrom om pay pay rreviews? eviews? HoHow w do do yyou ou do do this?this?

6.6. AdvAdvocates ocates ofof retr retrospective ospective methodolomethodology gy claim claim there there are are distinguishingdistinguishing characteristics characteristics thathat t increase increase its its value value oover ver past past lessons lessons learned learned methodsmethods. . WWhat hat arare e they? they? How How does does each each characteristic characteristic enhance enhance prproject oject closureclosure andreandreview?view?

Review Review QuestionsQuestions

Lessons Lessons learned, learned, 522522 PerPerfforormance mance revierevieww, , 520520 PrProject oject closureclosure, , 511511

PrProject oject evaluaevaluation, tion, 517517 PrProject oject facilitatorfacilitator, , 524524 RRetrospectietrospectiveve, , 523523

TTeam eam evaluaevaluation, tion, 517517 360-degree 360-degree rrevieweview, , 522522

Key Key TTermserms

1. 1. Consider Consider a a course course that that yyou ou recently recently completed. completed. PPerferfororm m a a reviereview w ofof the the course course (the (the course course reprrepresents esents a a project project and and the the course course syllasyllabus bus reprrepresents esents the the project project plan).plan).

2. 2. Imagine Imagine yyou ou are are conducting conducting a a rereview view ofof the the InternaInternational tional Space Space StationStation prproject. oject. RResearch esearch prpress ess covcoverage erage and and the the Internet Internet to to collect collect infinformation ormation onon the the current current stastatus tus ofof the the prproject. oject. WhaWhat t are are the the successes successes and and failures failures to to dadate? te? WWhat hat fforecasts orecasts wwould ould you you makmake e aabout bout the the completion completion ofof the the project, project, andand whwhy? y? WhaWhat t recommendarecommendations tions would would yyou ou make make to to top top manamanagement gement ofof the the prprogram, ogram, and and wwhhy?y?

3. 3. Interview Interview a a prproject oject manager manager who who wworks orks ffor or an an organizaorganization tion thathat t implements implements multiple multiple prprojectsojects. . Ask Ask the the manager manager whawhat t kind kind ofof closure closure prprocedures ocedures are are used used to to complete complete a a prproject oject and and whether whether lessons lessons learned learned are are used.used.

4. 4. WhaWhat t are are some some ofof the the lessons lessons learned learned frfrom om a a recent recent prproject oject in in yyour our organiza-organiza- tion? tion? WWas as a a retrretrospective ospective done? done? WWhahat t action action plans plans were were generagenerated ted to to imprimprovove e prprocesses ocesses as as a a result result ofof the the project?project?

ExercisesExercises

AnonAnonymousymous, , ““AnnAnnual ual Survey Survey ofof Business Business ImprImproovement vement ArchitectsArchitects,,”” TTorontooronto, , Canada, Canada, in in PM PM NetworNetwork,k, “Delivera “Deliverablesbles,,”” V Vol. ol. 21, 21, NoNo. . 4, 4, April April 2007, 2007, pp. . 18.18. Cochran, Cochran, DD., ., “Finally“Finally, , a a WWaay y to to Completely Completely Measure Measure PrProject oject Manager Manager PerfPerfor-or- mancemance,,”” PM PM NetwNetwork,ork, September September 2000, 2000, pppp. . 75–80.75–80. CookCooke-Dae-Daviesvies, , TT., ., “Project “Project ManaManagement gement Closeout Closeout Management: Management: MorMore e than than Simply Simply SaSaying ying Good Good Bye Bye and and MoMoving ving On,On,”” in in JJ. . Knutson Knutson (Ed.), (Ed.), PrProject oject Manage-Manage- ment ment for for Business Business PrProcessionalsocessionals (Indianapolis (Indianapolis, , IN: IN: JJohn ohn Wiley Wiley and and SonsSons, , 2001), 2001), pppp. . 200–14.200–14.

ReferencesReferences