BHW3D

1. Self-awareness - This is your ability to read your own emotions accurately to know how your actions or lack thereof affect others.

2. Self-management - This is your ability to control or regulate your emotions and act with integrity.

3. Social-awareness - Gives you the ability to understand the needs of others and show empathy towards them.

4. Relationship management - this is your ability to communicate clearly and convincingly, reduce conflict and build strong bonds.

· How has your emotional intelligence, or lack of emotional intelligence, positively or negatively impacted your professional or personal relationships?

· Choose ONE of the components of EI and explain how it contributes to job satisfaction.