BGMT - Location and Candidate Selection Report
1/21/2019 Exercise 1 - BMGT 364 6387 Management and Organization Theory (2192)
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Exercise 1
Instruc�ons
BMGT 364 6387 Management and Organiza�on Theory (2192)
Week 2: Exercise 1
This is the first of three exercises that you will be comple�ng.
The exercises represents research and work that is required to complete the three projects.
When asked to do research, your will be using the Internet to assess different areas of planning. It is
important to not over think this work as the informa�on being researched is easily available and is not
complex. You will be specific in the responses provided and will not be using prepared work on the industry.
This is a cri�cal point as the exercise is about you doing the work and not someone else.
Scenarios:
1. Loca�on
In the 20th Century, many organiza�ons focused on goals, cost, and efficiency in produc�on to keep a
business profitable. In today’s business environment, for businesses to remain sustainable a compe��ve
advantage must be maintained either by price, new product ventures, loca�on, innova�on in the marketplace,
etc.
You will begin to put together the process of bringing a new product line into Biotech’s business model to
s�mulate growth in a new product sector, infant formula, while remaining true to the company’s current
Mission “To develop products that are safe, effective, affordable and natural with the customer’s health always their
primary goal.”
This new Infant Formula Division of Biotech will be located in a U.S. loca�on or overseas and the company
intends for it to be a leader in the use of sustainable products using the latest innova�ons for produc�on and
delivery to our global customers.
Consider this informa�on:
Recently, Geraldine Barney Garrett, the granddaughter of Wilford Barney who held the reins of the R&D department
for Biotech Health and Life Products in 1965, retired and Geraldine’s own granddaughter, Melanie Malone, took over
the department. Melanie is quali�ed for the job. She was a Phi Beta Kappa graduate of the University of Maryland
College Park with a double major in Botany and Food Science. She minored in Business Management. She had worked
in the plant in Chicago every summer since High School and had reproduced and revised all her grandmother’s and
great-great grandmother’s recipes. Starting full-time at 22 years of age Melanie got along with everyone in the
department but at 27 Geraldine thought she may be too young to assume the position, but Melanie has shown strong
managerial and leadership qualities since stepping into the role. Melanie wants the company to be a leader in
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innovative ways to be a sustainable company using green technologies as well as friendly to the environment, animals,
and human health.
Maximillian Barney, the President, CEO and Wilford Barney’s grandchild, decided the challenge of deciding on a
location for the new Infant Formula Division as well as the search for a Division Director would fall on Melanie. Since
Melanie is passionate about keeping business focused on all-natural products and developing ecofriendly packaging,
Max felt she would ensure the company would bring in someone who would seek innovative, green, and sustainable
ways to bring Biotech into this new venture effectively, while also ensuring the products are designed, developed,
tested and delivered with the organizations Vision and Mission in mind.
Melanie has contracted a small minority owned consulting �rm, Expert Foods Consultants, to conduct research on the
best location for the new plant that meets Biotech’s expectations. The consultancy �rm is also able to launch the new
products per Melanie’s mandates for green sustainability and innovation. A group has been assembled within the �rm
to decide on a location for the plant. Melanie has narrowed her preferences down to Ohio, United States, Malaysia,
and China and wants the �rm to present the best option to her.
2. Candidate
In week 1 the ques�on, “Who is a manager and what is their job in an organiza�on?” was asked. As Biotech
launches a new product division to design, develop and deliver infant formula globally, the company will need
to bring in someone to manage this division. The desire from Melanie Malone, the head of R&D who has
been tasked with iden�fying the person to lead this new division, is that the new Execu�ve Director for the
Infant Formula Division will be open to new innova�ve ways to develop green and sustainable products that
will not only be popular among the tradi�onal Biotech customer base, but will also be the face of the
organiza�on when marke�ng the products. Partnering with the small consul�ng firm, Expert Foods, Melanie
will be ve�ng three poten�al candidates who will jump right in and begin the development of management
plans that will be used to establish the new division. A senior representa�ve from the firm was on the panel
for the interview, and the transcripts of the interview have been given to the Expert Foods team that is
helping Melanie with her tasking. The new Execu�ve Director will be a Manager of the 21st Century who will
be able to incorporate the values, culture and tradi�ons of Biotech with the values and tradi�ons of the host
na�on employees that will be hired as managers and employees.
In addi�on, the Execu�ve Director will be the face of the marke�ng brand in the beginning and this new
employee will need to be able to mo�vate not only the employee base on these new products but also
mo�vate a new customer base for Biotech on the ‘difference’ Biotech will bring to the infant formula
industry. Currently, the infant formula industry has a lot of well established companies, and a strong entry
will be key to grab market share. Innova�ve and well made products, good marke�ng, and a clear strategy
will be cri�cal to the strong entry, so bringing in a strong director will be key.
Candidates
Sloan Jessie
Sloan has been working as the Deputy Executive Director of the European Division for the last year mainly focused on
helping the Protein and Fitness branch become more environmentally and human friendly. Sloan currently holds a BS
in Chemical Engineering from State College and her MBA from UMUC. Prior to her current position with Biotech Sloan
was a production manager for the New Mexico facility for eleven years and was regarded highly within the employee
ranks as a fair manager who was inclusive in her decision making. This allowed her to keep her employees involved in
the daily operations of the plant and helped foster a cohesive workforce. On her resume she discusses her research in
organic ingredients becoming a major reason for the ascension of Biotech in Europe’s list of environmental and human
1/21/2019 Exercise 1 - BMGT 364 6387 Management and Organization Theory (2192)
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friendly companies. Prior to joining Biotech twelve years ago Sloan spent one year as an intern for a small non-pro�t
company researching the long-term effects of soy based and animal based products imported from Asia. During her
initial screening, Sloan admitted she currently does not have any marketing experience to help be the face of the new
product, but has a strong desire to work on those skills and believes she has the managerial and leadership qualities to
guide the team to success regardless. Sloan stated in her cover letter that though she only has twelve years of
experience she would be a great �t for this executive position not just due to her familiarity of Biotech; their core
values; understanding of their mission and vision; but also her desire to see Biotech become a leader in sustainable
production with a focus on being environmentally and human friendly. Her degree in chemical engineering paired with
the desire stated previously, would also allow her to focus on �nding ways for Biotech to become the leader in quality,
clean infant formula products.
Maddie Cooper
Maddie has spent the past 25 years working or Little Ones Formula, a mid-sized infant formula company currently
operating out of New Jersey, which recently was bought out by a large health food company looking to expand to
formula. The past 2 years Maddie was serving as the Vice President of Operations and Marketing where, according to
her statements in the interview, she was instrumental in helping Little Ones gain a 12% increase year over year in
market share. Before being named as a VP for Little Ones, Maddie worked for 10 years as a Regional Director for Asia
responsible for importing ingredients from Singapore. During her run as a Regional Director she was responsible to
make visits to the production plants in Malaysia and China to ensure compliance to company, federal, and local safety
and production regulations. She credited her success in that role due to her strict management style of ensuring she
was able to be a part of each plants decision making regardless of how small the issue. She did this thru modern
communication channels that allow personnel to work remotely from anywhere in the world. The previous 13 years
with the company were spent rising up the ladder starting with the company in the production line at the New Jersey
plant where the company got its start. During her interview Maddie stated that Biotech should consider getting into
the infant formula industry with less focus on sustainability and green initiatives as it can be a dif�cult industry for
new entrants and just make quality products with animal and soy based milk. Once established the company could
begin to move to being more environmentally and human friendly as well as introducing products like non-GMO
formulas and others. She stated she is an ‘old school’ manager who was able to have success in Asia due to her ‘hands
on’ approach. Maddie stated in her cover letter that she is an experienced executive with a track record of success.
Bentley Hughes
Bentley is the current owner, along with his wife Pam, of Hughes Infant Supplies, focusing on organic infant products,
with over $400M in sales annually. Biotech recently agreed to purchase the company and Bentley is to receive a
position within the organization as part of the purchase agreement; his wife Pam will take over as Director of
Operations for the Biotech’s Personal Health operations. Max has asked Melanie to vet Bentley carefully to see if
maybe this position would be a good �t for his executive level management and leadership skills. Max also believes
that since ‘Bentley can run his own company he should be able to run a new division’. The purchase of the company by
Biotech has a stipulation that Bentley must be provided with a ‘high level’ position within the organization. Seventeen
years ago, prior to starting his company, Bentley was an of�cer in the US Navy working in logistics, and his wife worked
for a local pharmaceutical company. During Melanie’s conversations with Bentley, he admitted that he handled the
operations and �nancial side of the company for many of its initial years and Pam led the marketing campaigns that
helped the company grow exponentially for the �rst few years, and then allowed them to maintain steady growth after
that. However, he believes that since he has been leading Hughes through its growth that he could easily manage
Biotech into a new venture. Bentley spent 10 years in Japan as a Logistics Of�cer with the Navy, which is where he
met his wife who was a Japanese citizen at the time. Bentley believes he has the cultural awareness to be successful in
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Asia or the U.S., and since he is guaranteed a position with the company, he feels this would be the perfect �t and the
remaining interview process for this position should be merely a formality.
Exercise Instruc�ons:
For this exercise, you will act as the group lead from Expert Foods Consultants, assigned to Biotech’s. You
are preparing your research and pu�ng together a document with your ra�onale for the selec�on of the
loca�on and best candidate. Make sure the document clearly provides a heading for the Best Loca�on and
the Best Candidate.
Due Date: Week 2 - Saturday 11:59 p.m. eastern �me.
Best Loca�on
Determine the best loca�on for Biotech’s new manufacturing and distribu�on plant.
Possible loca�ons: Ohio, United States, Malaysia, or China.
1. You will research the three loca�ons to assess the following. In comple�ng the research, you will draw
from various source documents that provide you specific informa�on about the country. You will also use a
wide array of course material. What this means is that external sources are related to the informa�on about
the country and the internal material is used to support your reasoning.
The cost to acquire real estate;
Sustainable/green products;
Access to affordable but knowledgeable labor;
Ease of distribu�on of manufacturing products to the plant;
Ease of distribu�on of products to customers;
Access to innova�ve employees that can create a new product line to gain market share from day one
Other relevant informa�on to determine the best loca�on for the manufacturing/distribu�on plant.
2. Compare and contrast the differences between the three loca�ons;
3. Make a determina�on of the best loca�on suppor�ng your reasoning using both the research and the
course material. Students must use the course material to support the reasoning.
Best Candidate
Determine which candidate Expert Foods Consultants should recommend to Melanie Malone with Biotech.
In comple�ng the research, you will draw from various source documents that provide you specific
informa�on about the country. You will also use a wide array of course material. What this means is that
external sources are related to the informa�on about the country and the internal material is used to support
your reasoning.
Candidates:
Sloan Jessie
Maddie Cooper
Bentley Hughes
1. You will evaluate each of the three candidates considering each candidate’s full body of experience and
how their experience aligns with Melanie’s expecta�ons for the new posi�on as well as how each will lead
within the context of Biotech’s mission and vision.
1/21/2019 Exercise 1 - BMGT 364 6387 Management and Organization Theory (2192)
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2. Make a determina�on of the best candidate suppor�ng your reasoning using both the case scenario facts
and the course material. Students must use the course material to support the reasoning.
How to Set Up the Exercise
Create a Word or Rich Text Format (RTF) document that is in a narra�ve format, which requires a double-
spaced document. Use Arial, 12-point font. You will cite within the document and provide a reference list
on a separate page.
Do not use a ques�on/answer format but using the headings: Best Loca�on and Best Candidate
Provide a �tle page and a reference list on a separate page.
Provide an introductory paragraph, about 3 - 5 sentences for each ques�on. It is important to write concise
and clearly.
Submit the Exercise in the Assignment Folder (The assignment submi�ed to the Assignment Folder will be
considered the student's final product and therefore ready for grading by the instructor. It is incumbent upon
the student to verify the assignment is the correct submission. No excep�ons will be considered by the
instructor).
Comple�ng the Exercise
In order to complete this Exercise, you will want to first read the module, Learn How to Support What You
Write, as this assignment requires you to use the course readings and research to support what you write.
Also,
Read and use the grading rubric while comple�ng the exercise to ensure all requirements are met that
will lead to the highest possible grade.
Third person wri�ng is required. Third person means that there are no words such as “I, me, my, we, or
us” (first person wri�ng), nor is there use of “you or your” (second person wri�ng). If uncertain how to
write in the third person, view this link: h�p://www.quickanddirty�ps.com/educa�on/grammar/first-
second-and-third-person.
Contrac�ons are not used in business wri�ng, so do not use them.
Paraphrase and do not use direct quota�on marks. Paraphrase means you do not use more than four
consecu�ve words from a source document. Instead put a passage from a source document into your
own words and a�ribute the passage to the source document. Not using direct quota�on marks
means that there should be no passages with quota�on marks and instead the source material is
paraphrased as stated above. Note that a reference within a reference list cannot exist without an
associated in-text cita�on and vice versa. You may not use more than four consecu�ve words from a
source document, as doing so would require direct quota�on marks. Changing words from a passage
does not exclude the passage from having quota�on marks. If more than four consecu�ve words are
used from source documents, this material will not be included in the grade and could lead to
allega�ons of academic dishonesty.
You are expected to use the case scenarios and weekly course material to develop the analysis and
support the reasoning. There should be a robust use of the course material along with thorough
analysis of poten�al loca�on informa�on. Material used from a source document must be cited and
referenced. A reference within a reference list cannot exist without an associated in-text cita�on and
vice versa. Changing words from a passage does not exclude the passage from having quota�on
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Task: Submit to complete this assignment Assessment
Exercise 1 7%
marks. If more than four consecu�ve words are used from source documents, this material will not be
included in the grade and could lead to allega�ons of academic dishonesty.
Use in-text cita�ons and provide a reference list that contains the reference associated with each in-
text cita�on.
You may not use books in comple�ng this exercise unless part of the course material. Also, do not use
a dic�onary or Wikipedia.
Provide the page or paragraph number in every in-text cita�on presented. If the eBook does not have
pages, provide the chapter �tle and topic heading. If using a video, provide the minutes and second of
the cited material.
Self-Plagiarism: Self-plagiarism is the act of reusing significant, iden�cal or nearly iden�cal por�ons of one's
own work. You cannot re-use any por�on of a paper or other graded work that was submi�ed to another
class even if you are retaking this course. You also will not reuse any por�on of previously submi�ed work in
this class. A zero will be assigned to the assignment if self-plagiarized. Faculty do not have the discre�on to
accept self-plagiarized work.
Ac�vity Details
1/21/2019 Rubric Assessment - BMGT 364 6387 Management and Organization Theory (2192) - UMUC Learning Management System
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Criteria Above Average Sufficient Developing Needs Improvement Failure
Compare and contrast the three locations
1.19 points
Locations are clearly compared and contrasted breaking the information into whole- to-whole, similarities- to-differences or point- by-point structure using specific examples to illustrate the comparison/differences. Only relevant information is presented. Research and course material is used to support the ideas, reasoning and conclusions.
(1.07 - 1.19)
1.0115 points
Locations are compared and contrasted breaking the information into whole-to-whole, similarities-to- differences or point-by- point structure using specific examples to illustrate the comparison/differences. Only relevant information is presented. Research and course material is used to support the ideas, reasoning and conclusions but needs some development.
(0.952 - 1.06)
0.8925 points
Attempts to compare and contrast locations presenting information that may present some whole-to-whole, similarities-to-differences or point-by-point structureOR uses specific examples provided to illustrate the comparison/differences. Only present irrelevant information is presented. Research and course material is used to support the ideas, reasoning and conclusions but several areas need development.
(0.833 - 0.951)
0.7735 points
Attempts to compare and contrast locations
presenting some information OR uses specific examples to
illustrate the comparison/differences;
some irrelevant information
presentedOR research and course material is not used to support the ideas, reasoning and
conclusions; significant development is needed.
(0.714 - 0.832)
0 points
Little to no attempt
to compare and contrast
locations.
(0 - 0.713)
/ 1.19
Determine the location
1.19 points
Determines the location using the course material and research to support the ideas, reasoning and conclusions made.
(1.07 - 1.19)
1.0115 points
Determines the location using some course material and research to support the ideas, reasoning and conclusions made - some development in either support or reasoning needed to strengthen decision.
(0.952 - 1.06)
0.8925 points
Determines a location using limited course material OR research to support the ideas, reasoning and conclusions made - significant development in either support or reasoning needed to strengthen decision.
(0.833 - 0.951)
0.7735 points
Determines a location using almost no or no
course material OR little research; may present research but does not explain why or how the research is relevant or does not support the ideas, reasoning and
conclusions well; significant development
needed to present sound decision.
(0.714 - 0.832)
0 points
Little to no attempt
todetermine a location.
(0 - 0.713)
/ 1.19
Evaluate the three candidates
1.19 points
Thoroughly and correctly evaluated each of the three candidates
1.0115 points
Correctly evaluated the three candidates considering each candidate’s full body of experience
0.8925 points
Attempted to evaluated the three candidates considering each
0.7735 points
Attempted to evaluate the three candidates
considering each
0 points
Little to no evaluation of
/ 1.19
1/21/2019 Rubric Assessment - BMGT 364 6387 Management and Organization Theory (2192) - UMUC Learning Management System
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considering each candidate’s full body of experience and how their experience aligns with Melanie’s expectations for the new position as well as how each will lead within the context of Biotech’s mission and vision. Only relevant information presented. Research, case scenario facts and course material consistently used to support the ideas, reasoning and conclusions.
(1.07 - 1.19)
and how their experience aligns with Melanie’s expectations for the new position as well as how each will lead within the context of Biotech’s mission and vision. Only relevant information presented. Research, case scenario facts and course material used to support the ideas, reasoning and conclusions but needs some development.
(0.952 - 1.06)
candidate’s experience and how their experience aligns with Melanie’s expectations for the new position as well as how each will lead within the context of Biotech’s mission and vision; irrelevant information presented; research, case scenario facts and course material seldom used to support the ideas, reasoning and conclusions; needs significant development in several areas, or heavy dependence on one resource rather than providing thorough well balanced support.
(0.833 - 0.951)
candidate’s full body of experience and how
their experience aligns with Melanie’s
expectations for the new position as well as how each will lead within the
context of Biotech’s mission and vision; relevant information presented; research,
case scenario facts and course material
occasionally used to support the ideas,
reasoning and conclusions but needs
significant development.
(0.714 - 0.832)
candidates.
(0 - 0.713)
Determine the best candidate
1.19 points
Determines the best candidate using the course material, case scenario facts and research to support the ideas, reasoning and conclusions made.
(1.07 - 1.19)
1.0115 points
Determines the best candidate using some course material, case scenario facts and research to support the ideas, reasoning and conclusions made - some development in either support or reasoning needed to strengthen decision.
(0.952 - 1.06)
0.8925 points
Determines a candidate using limited course material, case scenario facts AND research to support the ideas, reasoning and conclusions made - significant development in either support or reasoning needed to strengthen decision.
(0.833 - 0.951)
0.7735 points
Determines a candidate using almost no or no course material, case scenario facts OR little research; may present research but does not explain why or how the research is relevant or does not support the ideas, reasoning and
conclusions well; significant development
needed to present sound decision.
(0.714 - 0.832)
0 points
Little to no attempt
todetermine a candidate.
(0 - 0.713)
/ 1.19
Research 0.49 points
Thoroughly and correctly researched the requirements set forth in the instructions for all three locations and in consideration of the candidates using a variety of sources to support the analysis and final decision.
0.4165 points
Correctly researched the requirements set forth in the instructions for all three locations and in consideration of the candidates using several sources to support the analysis and final decision but needed
0.3675 points
Attempts to research the requirements set forth in the instructions for all three locations and in consideration of the candidates using several sources to support the analysis and final decisionbut significant
0.3185 points
Incorrectly researched the requirements set forth in the instructions for all three locations and in consideration of the candidates or did not show significant research to support the analysis and final
0 points
Little to no attempt
toresearch the requirements set
forth in the instructions for all
three locations and candidates .
/ 0.49
1/21/2019 Rubric Assessment - BMGT 364 6387 Management and Organization Theory (2192) - UMUC Learning Management System
https://learn.umuc.edu/d2l/lms/competencies/rubric/rubrics_assessment_results.d2l?ou=348372&evalObjectId=758382&evalObjectType=1&userId=160377&viewTypeId=3&rubricId=653892&groupId=0… 3/4
(0.441 - 0.49) some development; not thorough enough.
(0.392 - 0.440)
clarity or development is needed.
(0.343- 0.391)
decision; key information missing.
(3.51 - 4.094)
(0 - 3.50)
Attention to Instructions
0.7 points
The paper contains completion of all
major assignment tasks including
writing the report. The paper also
includes completion of all minor aspects of the assignment
such as third person writing, required use of
course readings, outside sources if
needed, and assignment
format.
(0.63 - 0.7)
0.595 points
The paper contains completion of all major assignment tasks
including writing the report. The paper missed 1 minor aspect of
the assignment such as third person writing, required use of
course readings, outside sources if needed, and
assignment format.
(0.56 - 0.62)
0.525 points
The paper missed 1 major assignment task (including writing the report) or 2 minor aspects of
the assignment.
(0.49 - 0.55)
0.455 points
The paper missed 2 major assignment tasks (including writing the report) or 3 minor aspects of the assignments.
(0.42 - 0.48)
0 points
The paper missed 3 or more major
assignment tasks (including writing the
report) or four or more minor aspects of the assignment.
(0 - 0.41)
/ 0.7
Writing Mechanics
0.7 points
Strictly adheres to standard usage rules of written English using
paragraphs and sentences rather
than bullets, including but not
limited to capitalization,
punctuation, run-on sentences, missing
or extra words, stylistic errors, spelling and
grammatical errors. No contractions or jargon used. 0 to
2 errors noted.
(0.63 - 0.7)
0.595 points
Excellently adheres to standard usage of
mechanics: conventions of written English, including
capitalization, punctuation, and spelling. 3 to 6 errors
noted.
(0.56 - 0.62)
0.525 points
Satisfactorily adheres to standard usage rules of
mechanics: conventions of English, including
capitalization, punctuation, and spelling. 7 to 10 errors
noted.
(0.49 - 0.55)
0.455 points
Minimally adheres to standard usage rules of mechanics: conventions
of written English, including capitalization,
punctuation, and spelling. More than
10 errors found.
(0.42 - 0.48)
0 points
Does not adhere to standard usage rules
of mechanics: conventions of written English
largely incomprehensible; or
errors are too plentiful to count.
(0 – 0.41)
/ 0.7
1/21/2019 Rubric Assessment - BMGT 364 6387 Management and Organization Theory (2192) - UMUC Learning Management System
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Total / 7
Overall Score
Close
APA Style (6th ed.)
0.35 points
1 - 2 APA style or usage errors;
Proper citation of source material is used throughout paper; Reference titles follow APA with only the first
word, the first word after a colon and
proper nouns capitalized.
(0.315 - 0.35)
0.2975 points
Attempts in-text citations and reference list but 3 -
4 APA style errors noted or fails to use APA citations when appropriate 1 - 2
times.
(0.28 - 0.30)
0.2625 points
Attempts in-text citations and reference lists; APA style
errors are noted throughout document; Fails to use APA citations when appropriate 3
times in document.
(0.245 - 0.27)
0.2275 points
Attempts in-text citations and
reference lists; Fails to use APA citation
when appropriate 5 - 6 times; Fails to use APA citations when
appropriate 5 - 6 times in document or presents a total
of 1 - 2 in-text citations and
reference list in a paper when requires
APA citations are needed throughout
the document.
(0.21 – 0.244)
0 points
No attempt at APA style; or
attempts either in-text citations or reference list but omits the other.
(0 – 0.20) / 0.35
Above Average
6.3 points minimum
Sufficient
5.6 points minimum
Developing
4.9 points minimum
Needs Improvement
4.2 points minimum
Failure
0 points minimum
Biotech Health and Life Products
Company Profile
Welcome to Biotech!
The assessment projects for this class will examine different facets of the leadership of
Biotech Health and Life Products, Inc. You will be exploring leadership within Biotech
with the driving question of “what skills does a Biotech leader need to lead the company
now and in the future?”
History
Wilford Barney was a young apprentice working for Peter Ulan, owner of a small apothecary shop in Yonkers, New York. During his apprenticeship, Barney created a general energy elixir that was based on a home remedy of his mother’s back in Ireland. The elixir was produced specifically for many of Ulan’s special customers. Made of all natural ingredients the elixir provided B12 and other vitamins to promote a healthy immune system. The energy boost was noticeable after only a week’s use. The reputation of the elixir grew.
In 1922, Barney took over Ulan’s apothecary shop renaming the business, Barney’s Apothecary. At that time, Barney decided to bottle his elixir and sell the formula to everyone rather than selected customers. Barney also gave bottles of the elixir to local peddlers who sold the product along with their wares receiving a commission on each bottle they sold. By 1929, the product was well known in Yonkers. Encouraged by the success in Yonkers Barney decided to branch out to New York City.
In 1932, Barney built a small manufacturing plant near the store where he mixed and bottled the elixir for sale. By 1934, Barney expanded sales by putting the elixir in a quarter of the apothecary shops in New York City. Sales were booming and customers inquired about other products that Barney’s had.
In 1936, Barney started a new product called Night Relief, another of his mother’s recipes. This product offered relief from night sweats and anxiety caused by menopausal symptoms or nerves. When this product proved a “secret success” with the ladies, Barney decided to bring his mother, Irene, from Ireland, and put her to work making new natural products. With his mother’s help, Barney grew the business into a small but successful manufacturer of natural “life products”. Barney coined “life products” because the products tracked natural life events in the human body and attempted to improve the customer’s discomfort in dealing with them.
The name of the company was changed to Barney’s Elixir and Life Products. The business continued to grow and with his mother’s death in 1938 the company had a gross revenue of $178,000 a year. The depression took a toll on company profits but people
still needed the boosts to their health and were able to afford Barney’s products as opposed to the medicine offered by doctors and hospitals. During World War II the company supplied the troops with a natural caffeine (Stay Clear) product that would keep soldiers awake for long periods of time and heighten their mental alertness. Government contracts derived from Stay Clear boosted the revenue of the company considerably and ushered in a new wave of interest of natural products.
By 1950 Barney turned over the reins of the daily operations of the business to his children but remained on the Board of his family owned company. By this time, the company had expanded its manufacturing plants and sales nationally to include Detroit, Michigan, Los Lunas, New Mexico, Chicago, Illinois and Atlanta, Georgia. The revenue of the company was now close to 2.5 million dollars.
In the 1960’s the social climate in America had changed and pharmaceutical companies took on greater importance in the treatment of people’s health. The discovery of new drugs and better health care shifted the confidence in the American perspective away from natural products to traditional western medicine. Although the counter culture of America still supported natural supplements, popularity for Barney’s products waned.
In 1965, Wilford’s granddaughter, Geraldine, took over the Research and Development Department (R&D) after receiving a degree in chemistry from Harvard. She had been trained as a child by her grandmother, Wilford’s mother, and knew how the recipes should look. However, she had new ideas and with the approach of the 1970’s, was ready to join the “Anjolie perfume commercial” lifestyle depiction of a 70’s women that “they could bring home the bacon and fry it up too.”
Due to the downturn in sales by 1970, the company turned to other countries for its sales base. Starting in Germany and other European countries where natural products are highly credible, Barney began to license the sale of the company’s products to local manufacturers. The name recognition grew and by the 1980’s the company was grossing over 4 million dollars in gross sales. The company moved to overseas operations and manufactured in Germany. Wilford Barney died in 1981 shortly after seeing his first grandchild, Maximillian Barney, take over the President’s positon of the company.
Studying the trends in the 1990’s about the resurgence of natural health products “Max” as he liked to be called, decided it was time for Barney’s to focus on the new interest in homeopathic and natural products especially at home in America where sales were static. In 1996, Max, wanting to get a sleeker and more modern feel to the company’s products changed the company name and logo. No longer was Barney’s a mom and pop operation but is an international business. Barney’s Elixir and Life Products was now Biotech Health and Life Products. While the products would continue to show the old Barney logo, for name recognition the new logo would take prominence on the packaging.
By 2000 the company was grossing about 1.1 billion in sales with an increase in market share. By 2012, Biotech had a 20% market share of the supplement business with
Approximately $25 billion in sales. The company is interested in expanding into infant formula.
. Currently sales for the company are at $45 billion. Maximillian Barney is still President and CEO. The stock is still held by the family and all senior management positions are held by family members.
Current Company Vision: To help provide everyone with the healthiest life possible in the most natural of ways.
Current Mission: To develop products that are safe, effective, affordable and natural with the customer’s health always their primary goal.
Current Fact Sheet
Headquarters Yonkers, New York Worldwide web address www.biotechlife.com President Maximillian Barney 2016 Gross Sales US$ 45 billion Employees 38,000 in 6 countries worldwide
Manufacturer Operations
United States Battle Creek, Michigan, Albuquerque, New Mexico,
Elkton, Maryland, Peoria, Illinois and Atlanta, Georgia
Europe England, France, Netherlands
Asia Sapporo, Japan
South and Central America and Caribbean Salvador, Brazil
Canada Product
Lines
Major Competitors
Calgary, Canada
Protein and Fitness; Personal Care, Vitamins and Food Supplements, Infant Formula (Pending)
Protein and Fitness-GNC,
Personal Care- Nestle Skin Care- Galderma, SA; Glaxo, Merke, General Mills.
Vitamins and Food Supplements- GNC, Natures Plus, Natrol, Nature’s Way, Nature’s Bounty, Hain Celestial Group, Inc, Schiff Nutrition International, Nestle
Current Business Philosophy
Biotech has determined its long-term goal planning pattern should be no longer than three years. Three years seems more flexible than the seven year planning pattern previously used as change in the business climate is making it imperative to be more flexible. The need for innovation and competitive advantage ideas are the main focus for the next two years along with the company’s commitment to becoming a triple bottom line company. Sustainability both for profit and planet is foremost in the minds of the leadership. The development of a triple bottom line company is in the best interest of the company because of the need to keep a strong natural product image link to the community and the desire for the company to be socially responsible. Protection of the suppliers and control over product quality is critical to the development of a sound “life product.”
Current Growth Plans Business and Sales Biotech is looking to expand and is exploring the opening of a new manufacturing, sales, and distribution facility in the next year. Currently, products are sold through t h e U S a n d i t s European division but there is a great demand for its current product in Malaysia and China as well as in the United States. It was decided by senior leadership to explore a potential manufacturing and sales presence in these three areas, which would potentially increase sales and would fall under the control of a new Executive Director. As in keeping with the all-natural products, the company wants to bring a greener footprint to its new facility going beyond what many competitors have in place. This as an opportunity to gain market share; and introduce a new product line. This effort would provide a good test case for new products that would position Biotech as a leaders in innovative technology. Product Development Biotech is looking to develop an infant food line. The company has recently expanded and is now interested in pursuing infant formula.
Current Eco Sustainability Commitments Currently, Biotech has current commitments to build housing for several communities in Brazil and India where natural pharmaceutical ingredients are produced. The program reflects the company’s strong commitment to making the company a triple bottom line company by the year 2021.
Innovation and Adaptability
Development of organizational structure and culture changes are being made to introduce more collaborative decision making as well as bringing the divisions closer together in the area of shared resources and communication. The emphasis is to encourage the exchange of ideas, create an environment that fosters new ideas and makes change easier in implementation of initiatives. Biotech is concerned that the stateside organization is driving the other overseas divisions and that new ideas are being encouraged because of the cultural differences in staff. Customer innovation
workshops run by the various divisions have highlighted that R&D in Europe and Australia see differences in consumer preferences from US consumer preferences, and Biotech would like to incorporate this knowledge in its future facility. It is believed that US controlled resources are ignoring these product preferences and are thus impeding overseas sales. Corporate leaders are trying to examine how to answer this cultural gap.
Current Corporate Culture Being a family owned business, Barney’s new image has made the family a little less cohesive since it seeks to be a sleeker less clan like organization. Still the family leaders are committed to keeping the family history as a symbol for the company. It is believed that the family cultural connection gives support to collaborative decision making something the Company has been successful in promoting throughout the organization. It is also seen by the owners that their family and employees makes up the company’s customers. The family wants to encourage a customer centric culture, one that allows employees to see everything through the perspective of the customer and to make decisions with the customer’s view always paramount. Furthermore, there would be a companywide accountability to the customer in all departments. The owner wants a workforce that gives an extraordinary customer experience in every product it makes.
Current Organizational Structure
This company has a geographical division structure. However, within each division is a functional structure with production and sales at the hub. R&D, HR, IT and Finance have small staff in each division whose primary job is to liaison with headquarters to implement the decisions made by them.
Above all the Divisions is the President and CEO Maximillian Barney Housed in headquarters is the R&D, HR, IT, and Finance Divisions
Executive
Director North American Division
Executive Director European Division
Executive Director New Div i s ion (Infant Formula)
Executive
Director South America Division
- Exercise 1 - BMGT 364 6387 Management and Organization Theory (2192)
- Exercise 1 - Rubric Assessment