Bussiness Proposal Part 1
Running head: BENCHMARK ASSIGNMENT 1
BENCHMARK ASSIGNMENT 7
Benchmark Assignment
Student’s Name
Institutional Affiliation
Benchmark Assignment
Part One: Graphical Representations of Internal measures done by Apple
Figure 1: Environmental Audits
Part Two: External Measures Taken by Apple on Suppliers
Figure 2: Apple’s Audit Report on Cases of Violations in 2017
Part Three: Recommendations
Figure 3: Consumer Perception of Apple's Ethical Image
Recommendations
While Apple has taken various steps to respond to the ethical concerns relating to its supply chain, ethical issues still persist as indicated in the data results. Therefore, the company can employ several strategies to perfect its inner and external ethical environment (McLaverty & McKee, 2016). First, the organization should launch business transformation and change management initiatives. Apple can improve its own ethical climate by promoting radical transformations from the top, too speedily and in frequent ways. In particular, the implementation of programs such as those that seek to avoid conflicts of interest. The selection of the right suppliers who observe ethical policies can be attained by having company leaders who do not have conflict of interest issues.
The second step that the organization can take is to introduce incentive programs to suppliers and employees. The provision of rewards and incentives to award-winning suppliers and corporate members for observing the company’s recommended ethical standards can help to avert possible breach of ethics (McLaverty & McKee, 2016). This is because humans tend to do what they are awarded to do. In light of the above, corporate leaders often receive exemplary rewards for meeting the targets. In some cases, ethical targets must also be introduced into the performance equation. Leaders who have the tendency to award contracts to suppliers who do not observe ethical policies have poor records of being awarded by the organization. For instance, bonus payments and executive share programs are normally premised on short-term business indices, which have the potential to overcome long-term initiatives and success.
Apple should also embrace a proactive strategy when responding to ethical issues. In the past, Apple’s strategy has been strongly reactive. This is evident by the social and environmental activities that it has undertaken to its supply chain (Clarke & Boersma, 2017). The essential company legitimacy is often negotiated via a multifaceted procedure with specific configurations of companies and stakeholders. The organization’s search for legitimacy is often faced with matters related to human and employment rights and activist groups. The company does not give room for stakeholders to express themselves on ethical violations. As a result, the organization is unable to interpret the real ethical issues that it is confronting. This problem can be countered by developing an open and two-way communication channel in which people are able to voice their concerns and the organization’s leaders respond in a timely fashion. Therefore, Apple should work as a listening organization.
Further, the organization should introduce an auditing model that evaluates the conduct of suppliers with respect to its ethical standards and guidelines. Currently, there is a major disparity between Apple’s declared values and standards and the actual ethical behaviors of its suppliers and business partners (Clarke & Boersma, 2017). Like other multinational corporations, Apple scores high-grade in corporate social responsibility standards but is in actuality breaching CSR principles in the behaviors of its suppliers. This is partly attributed to the fact that its social responsibility markers might not behave in a socially responsible way. Ethics auditing can be important in ensuring that all the ethical standards are observed by the organization’s suppliers.
References
Adeyeye, O. J., Adeniji, A. A., Osinbanjo, A. O., & Oludayo, O. O. (2015). Effects of
Workplace Ethics on Employees and Organizational Productivity in Nigeria.
International Conference on African Development Issues (CU-ICADI) 2015: Social and
Economic Models for Development Track
Clarke, T., & Boersma, M. (2017). The governance of global value chains: Unresolved human
rights, environmental and ethical dilemmas in the apple supply chain. Journal of Business
Ethics, 143(1), 111-131.
McLaverty, C., & McKee, A. (2016). What You Can Do to Improve Ethics at Your Company.
Harvard Business Review.
Number of Environmnetal Assessments Done by Apple 2007 2008 2009 2010 2011 2012 39 83 102 127 229 393 Column1 2007 2008 2009 2010 2011 2012 Column2 2007 2008 2009 2010 2011 2012Violaton Rate in 2017 (in a 5-Point Likert Scale)
Violaton Rate in 2017 (out of 5)) Compensaiton Working Hours Prevention of Involuntary Labor Anti-Harrassment Grievance Mechanism 4.4000000000000004 3.9 0.70000000000000029 0.2 0.5 Number of Customers Strongly Disagree Disagree Neutral Agree Strongly Agree 1 3 8 16 12 Column1 Strongly Disagree Disagree Neutral Agree Strongly Agree Column2 Strongly Disagree Disagree Neutral Agree Strongly Agree