assignment 8

Running head: TRAINING AND DEVELOPMENT 1

TRAINING AND DEVELOPMENT 8

Employee Training and Development

Training and Development

Introduction

Employee training and development involves equipping the employees with new skills and improving on their skills to increase their performance. This process helps the employees increase their contribution to the organization, increase their self-esteem and give them new competencies. Training helps employees strengthen the skills they need to improve while development puts employees at a higher level where they all have similar knowledge and skills to handle their tasks. Through the process, an organization improves its performance through improved procedures and processes, and the organization gets a competitive advantage. This paper is a development of a training exercise that will assist an organization to improve its performance.

Training Goal

This training exercise will include equipping employees with more information technology skills and knowledge of cybersecurity. The goal of this training exercise is to assist the organization to have better processes, improve employee skills, ensure more secure transactions and acquire a higher competitive advantage (Azulay, 2012). Training ensures that all employees improve their skills and get new skills, which help them perform their tasks better. Higher employee performance and productivity lead to efficient and effective organizational processes and procedures. The organization also attains higher levels of productivity and performance. It also gives employees confidence in the organization and helps build their self-esteem.

Employee training on cybersecurity equips them with important skills while using the organization’s system to avoid attacks and cybercrime. Securing the company systems ensures that sensitive data is protected and the organization systems are safe from any potential attacks. It is important is preventing costs of repairing attacked systems and at times ransom that some attackers demand. Therefore, this training will increase system safety and reduce unnecessary costs for the organization. Through training and development, employee performance is improved thus higher organizational productivity. Increased productivity gives an organization an advantage over others thus; it becomes more competitive in the market (Azulay, 2012).

Changed Processes and Procedures

The training exercise will change some processes and procedures such as higher automation of the business process and employees will be required to check for any threats before using company systems. The procedure for using company devices such as laptops, computers, and tablets will be changed. After the training, the employees will be required to check for potential threats as they use the different company devices and network. They must check for antivirus to avoid loss of sensitive company data, and in case of any suspicious messages or emails, employees will have to consult with information technology specialists before opening the emails to read.

The training will see some major changes in the business processes. Most changes will be in the finance and accounts departments where the financial transactions will be automated. The accounting department will use quick books to balance the accounts while the finance department will use computers to do invoicing and prepare the different financial documents. The business will also use information technology to communicate and transact with clients to improve service delivery to customers. Therefore, the change in business procedures and processes will aim at improving the business processes and serving the business customers more effectively (Moskowitz & Dawsonera., 2008).

Training Strategies and Actions

The training strategies for the exercise will include mentoring, coaching, online training and the use of mobile apps. Mentoring is the process where an organization uses higher experienced employees to assist the junior employees to improve their skills and performance. It is an important strategy, which makes the trainee comfortable, as the training is friendly. It assists the employee to grow his overall skill, forming an all-around employee and creating a positive attitude. Coaching is a strategy that involves improving specific skills, which an employee needs to complete a particular task. Coaching involves continuous employee observation where the coach gives feedback about the progress to help the employee improve their skills gradually (Sonnenstuhl & Trice, 2018). The employees will get important skills, which will increase their productivity leading to more effective and efficient business processes.

The training exercise will involve the use of online training programs. Every employee will be required to go through specific training programs about cyber security through the online platform. After completion, they will take a test to examine their level of understanding. This strategy is important as it allows employees to learn at their own pace. The training will be available online for the employees any time they need therefore it will be important as the employees can access it repeatedly which enhances their understanding and skill acquisition (Sonnenstuhl & Trice, 2018). Mobile training apps will be used because they are simpler to use and the employees can access the training anywhere. These strategies are expected to equip the employees with skills that improve their performance. The employees will improve their productivity, which increases business performance.

Organizational Support

The organization will provide support for both employees on training and the new employees. The support will provide an enabling environment for the employees to absorb and get a better understanding, which will easily equip them with additional skills and knowledge. The organization will have training programs that favor all employees on training planned in a way that they do not overburden the trainees. The organization will also facilitate the training processes through the provision of all relevant training materials. During the training, the organization will reduce the amount of work for the employee to give them ample time for learning and development. The new employees will undergo training on company goals and objectives, processes, and procedures for carrying out business. This training is crucial in enabling new employees to get into the company’s way of doing things and interact with the other employees to work as a team (Lawson, 2016).

The organizational support is in line with organizational strengths and weaknesses. Teamwork is part of the organization’s weaknesses. Therefore, encouraging interactive training increases the teamwork, which enables integration among employees. Employee satisfaction is one of the strengths of the organization. Giving the employees ample training and reducing the burden of work and training is part of employee satisfaction. The provision of all training materials ensures that the training is comfortable for employees, which will enable better understanding.

Visual Representation

Training Goal	Training and Development Initiatives	Training and Development Activities	Value of Training and Development
Better organizational processes and competitive advantage.	Improve employee service and ensure higher employee performance.	Mentoring and coaching to improve the level of understanding.	Employee satisfaction and improved performance.
Improve employee skills and ensure safe transactions.	Improve employee skills and knowledge and share ideas.	Online training and use of mobile apps to increase training accessibility.	Better customer services and reduced customer complaints.

Conclusion

The training exercise will focus on improving organizational processes, securing the organization and improving employee skills and knowledge. For effective training and development, the organization will use coaching, mentoring, mobile apps and online training strategies. The strategies will provide first-hand training and allow the employees to learn at their pace. The organization will provide support by availing all training materials, giving an enabling training environment, and develop programs to assimilate new employees. Through this training exercise, the organization will achieve improved employee productivity and performance which results in the improved performance of the organization. The organization will also have a competitive advantage over the competitors due to the improved performance.

References

Azulay, H. (2012). Employee development on a shoestring. Alexandria: ASTD Press.

Lawson, K. (2016). New employee orientation training. Virginia: ATD Press.

Moskowitz, M., & Dawsonera. (2008). A practical guide to training and development: assess, design, deliver, and evaluate. San Francisco: Pfeiffer.

Sonnenstuhl, W. J., & Trice, H. M. (2018). Strategies for employee assistance programs: the crucial balance. New York: ILR Press.

Instructor’s comment

Formatting is off on page 2, visual aid included, procedure after training stated, goals clearly stated, detailed support