Benchmark - Enterprise Resource Planning (ERP) as a Business Solution

Assessment Description

This assignment allows students to look at a problem from a managerial perspective, and see how a technical solution supports the business needs of the organization.

You are the IT manager at XYZ Company, and you notice that the business is lacking efficiency. Reports are being completed manually, information is not well transferred throughout the departments, the business is having trouble keeping up with its order volume, and customer satisfaction is faltering as a result.

Outline how your solution would address the common issues of identity management associated with ERP implementation, specifically single authentication, automatic trust, and managing full access rights. Then, using Figure 8.4 from the textbook, construct a formal business case for an ERP system. Analyze the effectiveness and efficiency gained with departmental cooperation. Then, present an effective case to efficiently input, transfer, communicate, and display company data.

This assignment requires the use of at least two additional scholarly research sources published within the last 5 years. Include at least one in-text citation from each cited source.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Rubric Criteria

Solution Outline (B)

10 points

Completed Formal Business Case

5 points

Analyze the Effectiveness and Efficiency Gained with Departmental Cooperation (B)

10 points

Present an Effective Case to Efficiently Input, Transfer, Communicate, and Display Company Data (B)

10 points

Sources

5 points

Argument Logic and Construction

5 points

Language Use and Audience Awareness (includes sentence construction, word choice, etc.)

2.5 points

Mechanics of Writing (includes spelling, punctuation, grammar, and language use)

2.5 points

Total50 points