Professional Written Communication and Revision

Project #2: Professional Written Communication and Revision

This Project has two parts. You will complete a professionally formatted business letter and email for this assignment. You must complete both the email and the business letter to receive full credit for this project.

Part 1: Professional Business Letter

Scenario:

I recently received a letter in the mail from Dwight Schrute at the Dunder Mifflin Paper Company. Mr. Schrute is the Assistant Regional Manager for the company. He’s interested in selling paper products to faculty members in the College of Business. I’ve never met Dwight Shrute before. This is his first time reaching out to me. I am not his friend or a former client.

Requirements:

Please review, revise and correct the errors in Mr. Shrute's message and improve the overall content of his letter to make it more professional and persuasive. You will have to change and add content to the message to make it more effective.

Your final uploaded assignment should be 1-2 pages in length and in the format of a professional business letter.

For this assignment, you must achieve several important goals:

1. Revise and improve the quality of the content and tone of the message.to make the letter more professional and persuasive. You have to make the letter make sense! Follow the guidelines discussed in the textbook and my lectures for advice on improvements in content and style.

2. Pay close attention to errors in the format, layout and spacing of the letter. Revise the format, layout and spacing, and make sure that the letter is properly formatted when submitted. It should look just as if you were submit a professional business letter.

3. Fix all typos including grammar capitalization, and spelling errors.

4. Revise the bullet points to follow the rules of parallelism. You must demonstrate that you know how to use bullet points effectively and accurately in a professional business letter. Bullet points (in the correct parallel format) must be included in the letter you submit for this assignment.

If you want to do well on this assignment, you must change the existing content and add content to the letter. Don’t just proofread the letter. Review Persuasive Messages (Chapter 10) for techniques on external persuasive messages that will help you with this assignment.

The final assignment must be uploaded to Canvas as a professional business letter (as a 1-2 page document) as a Microsoft Word file. The assignment should look exactly as you want it to look for the client. I am unable to open Mac/Pages documents. Do NOT submit the assignment as a Mac document. Thanks!

Rubric:

1. Professional business-letter format and presentation 10pts

2. Persuasive and rhetorical technique (demonstrates techniques for an external persuasive message.) 10pts

3. Proper use of bullet points (in parallel format) 10 pts

4. Clarity, conciseness, tone and audience-centered approach 10 pts

5. Correct grammar, spelling, capitalization and usage 10 pts

Total PART 1 Points 50 Pts

January 15, 2021

Dwight K. Schrute

Dunder mifflin Paper Company

999 lost way

Arlington, Tx 76010

Dr. Kevin Carr

The University of Texas at Arlington

701 S West St, Arlington, Tx 76010 

Hey Kevin,

I hope that you are having an absolutely stupendous day.

I would really really like to Thank you for taking time out of your day to review my letter

here. I want to sell you my paper from my excelent paper company. All the other paper

company stinks.

 For instance, Dunder Mifflins' paper:

Is the best in the company, 100% of our paper are recycled

· Our employer's offer outstanding service.

· cares more about you than any other company you will meet.

All in all, Dunder Mifflin is the best company you will meet. Thank you for your time and

you better get back to me soon because this deal is gonna be gone tomorrow.

Dwight

PART 2: Professional Email

Scenario:

I recently received this email from Dwight Schrute at Dunder Mifflin Paper Company informing me that the company experienced a data breach. This is an unprofessional email message than needs significant improvements in tone, clarity, structure and style.  Additionally, the message contains several verb errors (tense and passive voice), number usage errors, grammatical errors, spelling errors, sentence errors (run-on, comma splices, etc.), and style errors. You must significantly revise and improve this email message.

Requirements:

Here are some of the things you must do to improve this email:

· Personalize the message more to create a more caring and personal tone.

· Fix several passive-voice sentence constructions to improve the writing style.

· Revise the message strategy to use the direct approach to strengthen the impact.

· Create a bulleted list in parallel structure for any lists of three or more items in this email. This message must be revised to include a bulleted list to improve the structure and presentation.

· Revise message to convey a clear, direct and professional tone.

· Fix all punctuation, grammar and spelling errors.

· Fix spacing errors for clearer and more professional presentation and structure.

· Delete cliches.

· Revise the subject line to be more specific and helpful to the recipient.

· Fix the punctuation errors in the salutation line and the courteous close.

More details and specifics may be added to this email make this message clearer and more helpful. Feel free to add/invent additional details to make this message clearer and more effective.

Rubric

Spelling, grammar, punctuation, usage (including passive-voice corrections) 10 points

Presentation, formatting and approach (including direct approach)                10 points

Message includes a bulleted list properly formatted using parallel structure 10 points

Tone: clear, direct, courteous, audience-centered and professional                10 points

Clarity and Conciseness                                                                                    10 points

TOTAL- Part 2 50 PTS

                                                             TOTAL PROJECT POINTS 100 PTS

 

 

To: [email protected] From: [email protected] Subject: Potential Information

 

Dwight Schrute, Assistant to the Regional Manager Dunder Mifflin Paper Company, Inc. Office: 123-345-5678 | Cell: 123-456-7890

 

Good Afternoon,

The Dunder MIfflin Paper Company recognizes the importance of securing all personal data both internally and shared with are vendors. This is why members of our IT department invests much of its time and resources into creating and managing systems to guard our information. Keeping your personal date secure always will be a dedication and priority of ours.

Today word was received that Dunder Mifflin had a data breech so despite our ongoing efforts to secure personal information stored in our systems and gain assurance our providers are doing the same. At this time we are unclear as to what information and which of our client if any were part of this breach. Please know that we are working tirelessly to determine the magnitude of this potential information breach.

While we wait for further details, we recommend that you and all of your dependents take the following steps Freeze your credit files with the 3 credit reporting agencies contact information provided in the attachment. Changing your user name and password on all accounts is good, Monitor your credit and debit accounts daily. And Watch for phishing scams. Rest assured that this is a big deal, we take this situation exceedinging seriously and will do all within our power to secure your data. In the meantime we are negotiating with Experian weather we will be able to provide a one year minimum of free credit monitoring for all our clients. Once the negotiations are complete you will here instructions for how to redeem this service. All clients are encouraged strongly to take advantage of the free credit monitoring service. Please feel free to give me a ring with any comments or concerns. We’re all in this together. Kind regards D