Organization Communication

Individual Report

Mid Term Activity Brief

BCO323 Organizational Communication

Professor: Konstantinos Biginas SFHEA, CMgr FCMI | [email protected]

Description Individual Report

The Report contains parts A and B Part A

Part A

1. Critically compare and contrast empathic and critical listening. Please

design a set of guidelines for evaluating speaker’s message but also

note when it would be fitting to withhold judgment.

2. Give examples of four types of nonverbal behavior and summarize

the importance of each in a specific organization or career field.

Part B

1. Explain why language is often a cause of miscommunication across

cultures. What can international managers do to minimize

communication problems that stem from language difference?

2. Provide examples of strategies to overcome common barriers to

effective communication in the contemporary organizational context.

Format This activity must meet the following formatting requirements:

• Font size 12

• Double-spaced

• Harvard Referencing System

• pdf only

• Word Count: 2000

Due date Date: 23rd August 2021 at 14.00h CEST

Weight towards final grade

This activity has a weight of 40% towards the final grade.

Assessment criteria

Credit will be given for evidence of:

• Library/Internet based research. Try to use a mixture of resources - books, articles as well as the internet.

• Understanding of the issues raised by the questions.

• Concise and clear presentation. Acknowledge any quotes, ideas or arguments that are not your own using the Harvard system. Include a list of references.

• Originality and a critical and questioning approach. It is important to be objective and to support statements with evidence.

• A logical structure and well-argued conclusion.

Please see the Rubric below for further details:

Goal(s) The assignment is designed to provide learners the opportunity to

demonstrate their ability to critically compare and contrast empathetic

and critical listening, develop guidelines for evaluating speaker’s

message critically discuss the significance of non-verbal behavior in a

specific organization or career field and explore language as a cause of

miscommunication.

Learning outcomes

• Explain students the role of a of Communication as a corporate function,

• Familiarize students with key theories of and research regarding organizational communication and acculturation and will master tools such as a communication audit, plan and policies,

• Examine communication within an organization as a mirror of organizational culture, based on branding, ran through ethics, and aimed at sustainable integration.

Rubric:

Exceptional 90-100 Good 80-89 Fair 70-79 Marginal fail 60-69

Knowledge & Student demonstrates Student demonstrates Student understands the Student understands the task

Understanding excellent understanding of good understanding of the task and provides minimum and attempts to answer the (20%) key concepts and uses task and mentions some theory and/or some use of question but does not

vocabulary in an entirely relevant concepts and vocabulary. mention key concepts or uses appropriate manner. demonstrates use of the minimum amount of relevant relevant vocabulary. vocabulary.

Application (30%) Student applies fully Student applies mostly Student applies some Student applies little relevant

relevant knowledge from relevant knowledge from relevant knowledge from knowledge from the Organizational Organizational the Organizational Organizational Communication topics Communication the topics Communication topics Communication the topics delivered in class. delivered in class. delivered in class. delivered in class.

Misunderstanding may be Misunderstands are evident. evident.

Critical Thinking Student critically assesses Student critically assesses Student provides some Student makes little or none

(30%) in excellent ways, drawing in good ways, drawing insights but stays on the critical thinking insights, does outstanding conclusions conclusions from relevant surface of the topic. not quote appropriate from relevant authors. authors and references. References may not be authors, and does not relevant. provide valid sources.

Communication Student communicates Student communicates Student communicates Student communicates their

(20%) their ideas extremely their ideas clearly and their ideas with some ideas in a somewhat unclear clearly and concisely, concisely, respecting word clarity and concision. It and unconcise way. Does not respecting word count, count, grammar and may be slightly over or reach or does exceed grammar and spellcheck spellcheck under the wordcount limit. wordcount excessively and Some misspelling errors misspelling errors are may be evident. evident.