knowledge management essay

Graduate Program

Assessment Brief

Academic Year 2019-2020

Page | 1

BBA212-ONL01457 KNOWLEDGE MANAGEMENT

MID-TERM ASSIGNMENT

Purpose of the Assignment:

The assignment is designed to provide students the opportunity to demonstrate the skills and knowledge gained from the course to discuss the range of decisions to be taken, examine the information and knowledge needed to ensure effective decision making, assess internal and external sources of information and understanding and suggest recommendations for improvement.

Focusing on a company that you are familiar with, using examples from your own work experience where possible and applying your knowledge on the subject, please attempt answering the following 3 questions:

1. What is the essential information and knowledge required to ensure effective decision making? You need to remember that the challenge for a business is to capture and use information that is relevant and reliable.

2. What are the internal and external sources of information and understanding available for your case company?

3. Suggest ways to improve access to information and knowledge required for effective decision making.

Word Limit: 2,500

Please Note: All questions carry equal marks.

Guidelines:

In your answer to question 1, you need to think about, and give examples of, the different types of information and knowledge needed by your case company in order to ensure effective decision making. The examples of types of information and knowledge you can give may be of different forms that include qualitative (descriptive information), quantitative (statistical data), official and unofficial information, tacit and explicit knowledge etc.

Your answer to question 2 should clearly identify the key sources of information that can help case company. These sources might include internal and external stakeholders of the company, primary and secondary sources of information, team workers and customers. It will be useful to give examples in your answer.

Your answer to question 3 should identify how the quality and quantity of information could be improved. The speed with which information is gathered could be also improved.

REQUIREMENTS

This assignment should answered entirely on one single Word.docx document of 3 to 4 pages (not including the cover or title page, table of contents, bibliography or appendix).

Structure of the Assignment

1. Cover page: The first page must contain the full name of the student, the logo of the school as

well as the name of the course and the name of the professor.

2. Main answers clearly numbered and,

- Use sub-headings as you see fit.

Graduate Program

Assessment Brief

Academic Year 2019-2020

Page | 2

- Use figures, tables, etc. as you see fit.

3. Bibliography: You should use the Harvard Referencing System.

4. Appendix (if needed)

Assessment Criteria.

Credit will be given for evidence of:

• Library/Internet based research. Try to use a mixture of resources - books, articles as well as the

internet.

• Understanding of the issues raised by the question.

• Concise and clear presentation. Acknowledge any quotes, ideas or arguments that are not your

own using the Harvard system. Include a list of references.

• Originality and a critical and questioning approach. It is important to be objective and to support

statements with evidence.

• A logical structure and well-argued conclusion

Marking weight: 40%

SUBMISSION INSTRUCTIONS

The work must be uploaded on the appropriate Turnitin folder created by the course Faculty Member

on Moodle.

The title of the student's submitted file should contain the following information:

– Name of this course

– Name of the Faculty Member / Teacher

– Student's full Name

– Student ID number

– Title of this assignment (Mid-Term / Final)

The time-frame for this assignment is:

Release Date: as of the 2nd week

Submission Deadline: Final due date in the 4th week: At the latest on Sunday 21st June – 23:59

The assignment must be submitted (uploaded into Turnitin) to the link provided by the course Faculty

Member and indicated on the Moodle page of this course.

GRADING CRITERIA

(Grading matrix/rubric next page)

Graduate Program

Assessment Brief

Academic Year 2019-2020

Page | 3

____________________________________________________________________________

Exceptional 90-100 Good 80-89 Fair 70-79 Marginal fail 60-69

Knowledge &

Understanding

(20%)

Student

demonstrates

excellent

understanding of the

task, the key

concepts, applies

theory where useful

or necessary, and

uses vocabulary in an

entirely appropriate

manner.

Student

demonstrates good

understanding of the

task and mentions

some relevant

concepts and

demonstrates use of

the relevant

vocabulary.

Student understands

the task and provides

minimum conceptual

and theoretical

support, and uses

only some of the

relevant vocabulary.

Student understands

the task and attempts

to answer the question

but does not mention

key concepts or uses

minimum amount of

relevant vocabulary.

Application

(30%)

Student applies fully

relevant knowledge

from the topics

delivered in class.

Student applies

mostly relevant

knowledge from the

topics delivered in

class.

Student applies some

relevant knowledge

from the topics

delivered in class.

Misunderstanding

may be evident.

Student applies little

relevant knowledge

from the topics

delivered in class.

Misunderstanding is

evident.

Critical Thinking

(30%)

Student critically

assesses in excellent

ways, drawing

insightful conclusions

based on readings

from relevant

authors. Student also

makes clear and

correct citations and

uses the Harvard

referencing method

correctly.

Student critically

assesses in good

ways, drawing

conclusions from

relevant authors and

references. Student

knows how to use

the Harvard

referencing method

correctly.

Student provides

some insights but

stays on the surface

of the topic.

References may not

be relevant.

Student shows little or

no critical thinking

insights, does not

quote appropriate

authors, and does not

provide valid sources.

Communication

(20%)

Student

communicates their

ideas very well

organized and

extremely clearly and

concisely, respecting

word count, grammar

and spellcheck.

Student

communicates their

ideas in an organized

manner and

concisely, respecting

word count,

grammar and

spellcheck

Student

communicates their

ideas with some

clarity and concision.

It may be slightly

over or under the

wordcount limit.

Some misspelling

errors may be

evident.

Student communicates

their ideas in a

somewhat unclear and

unconcise way. Does

not reach or does

exceed wordcount

excessively and

misspelling errors are

evident.