The impact of IMF on global trade

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BABS_INTERNATIONAL_BUSINESS.pptx

International Business

Overview of International Business and Globalization

WHY DO BUSINESSES GO OVERSEAS?

HOW DO BUSINESSES GO OVERSEAS?

WHERE DO BUSINESSES GO ?

COUNTRY ANALYSIS

BECAUSE COMPANIES SELDOM HAVE SUFFICIENT RESOURCES TO EXPLOIT ALL OPPORTUNITIES, TWO MAJOR CONSIDERATIONS FACING MANAGERS ARE

WHICH MARKETS TO SERVE AND

WHERE TO LOCATE THE PRODUCTION TO SERVE THOSE MARKETS.

SCANNING TECHNIQUES AID MANAGERS IN CONSIDERING ALTERNATIVES THAT MIGHT OTHERWISE BE

OVERLOOKED.

Because each company has unique competitive capabilities and

objectives, the factors affecting the choice of operating location

will be different for each.

GLOBALIZATION?

GLOBALIZATION

refers to the widening set of interdependent relationships among people from different parts of a world that happens to be divided into nations

Belgium is renowned for its chocolate, but

a Belgian Neuhaus bonbon includes ingredients from the Ivory Coast, Philippines, Ecuador and Venezuela

Because Apple ships its iPhones from China, they appear to be Chinese products, but less than 4 percent of their value is created in China

HOW DOES INTERNATIONAL BUSINESS FIT IN?

Globalization enables us to get

MORE VARIETY,

BETTER QUALITY, OR

LOWER PRICES.

All of these connections between supplies and markets result from the activities of INTERNATIONAL BUSINESS,

INTERNATIONAL BUSINESS,

defined as all commercial transactions,

including sales, investments, and transportation, that take place between …

TWO OR MORE COUNTRIES.

WHY SHOULD YOU STUDY INTERNATIONAL BUSINESS?

MANY COMPANIES MAY FIND IT

DIFFICULT TO SURVIVE

BY RELYING SOLELY ON

DOMESTIC MARKETS.

THE GREATEST ADVANTAGE OF GOING INTERNATIONAL IS THAT FIRMS CAN GAIN

NEW CUSTOMERS

When China joined the World Trade Organization in 2001, that country AGREED TO RESPECT COPYRIGHT PROTECTIONS

Former U.S. Trade Representative Susan Schwab says,

“This is more than a handbag here or a logo item there; it is often

THEFT ON A GRAND SCALE.”

JOINT VENTURES AND PARTNERSHIPS BETWEEN DOMESTIC AND FOREIGN FIRMS ARE BECOMING

THE RULE

Goodyear battles Michelin, Bridgestone/Firestone

“A GLOBAL STRATEGY” INCLUDES

DESIGNING,

PRODUCING, AND

MARKETING PRODUCTS WITH GLOBAL NEEDS IN MIND,

INSTEAD OF CONSIDERING INDIVIDUAL COUNTRIES ALONE.

MONITORING GLOBALIZATION

IN ONE’S INDUSTRY IS ANIMPORTANT STRATEGIC-MANAGEMENT ACTIVITY

BUT…

… BUT

KNOWING HOW TO USE THAT INFORMATION FOR ONE’S COMPETITIVE ADVANTAGE IS EVEN MORE IMPORTANT.

TO COMPETE SUCCESSFULLY IN WORLD MARKETS,

managers must obtain a better knowledge of historical, cultural, and religious forces that MOTIVATE AND

DRIVE PEOPLE

In Japan, business relations operate within the context of Wa, which stresses group harmony and social cohesion

In China, business behavior revolves around guanxi

In South Korea, activities involve concern for inhwa, or harmony based on respect of hierarchical relationships, including obedience to authority

U.S. managers have a LOW TOLERANCE FOR SILENCE, whereas

Asian managers view extended periods of SILENCE AS IMPORTANT for ORGANIZING AND EVALUATING ONE’S THOUGHTS

In marketing, for example,

Japanese managers strive to achieve “EVERLASTING CUSTOMERS,”

whereas many Americans strive to make

A ONETIME SALE

Americans refer to

“HOURLY EMPLOYEES,”

whereas many Japanese companies still refer to “LIFETIME EMPLOYEES.”

“THE SYSTEM DRIVES YOU; YOU CANNOT FIGHT THE SYSTEM OR CULTURE,”

"MOST OF US FEAR CHANGE. TODAY CHANGE IS NORMAL. FOR STRATEGISTS AND MANAGERS TODAY, THERE IS

NO CHOICE BUT TO CHANGE."

In today’s business environment, more than in any preceding era,

THE ONLY CONSTANT IS CHANGE.

Successful organizations effectively manage change, continuously adapting their

BUREAUCRACIES,

STRATEGIES,

SYSTEMS,

PRODUCTS, AND CULTURES TO …

… TO SURVIVE THE

SHOCKS AND PROSPER FROM THE FORCES FROM THE COMPETITION

E-COMMERCE AND GLOBALIZATION

are external changes that are

“TRANSFORMING”

BUSINESS AND SOCIETY TODAY

EVERYBODY IS COMPETING WITH EVERYONE ELSE FOR THE CUSTOMERS’ MONEY.”

“ALL STRATEGISTS HAVE TO BE

CHIEF LEARNING OFFICERS.

We are in an extended period of CHANGE.

STRIKE THE ENEMY WHEN HE IS IN DISORDER.

AVOID THE ENEMY WHEN HE IS STRONGER.

If he is arrogant, try to encourage his egotism.

If enemy troops are well prepared after reorganization, try to wear them down.

If they are united, try to sow dissension among them.

ATTACK THE ENEMY WHERE HE IS UNPREPARED, AND

APPEAR WHERE YOU ARE

NOT EXPECTED.

THESE ARE THE

KEYS TO VICTORY FOR A STRATEGIST.

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FACTORS IN INCREASED GLOBALIZATION

1. Increase in and application of technology

2. Liberalization of cross-border trade and resource movements

3. Development of services that support international business

4. Growth of consumer pressures

5. Increase in global competition

6. Changes in political situations and government policies

7. Expansion of cross-national cooperation

INCREASE IN AND APPLICATION OF TECHNOLOGY :

Success would have been unlikely without the innovations and products from a variety of countries: a super-flexible fiber optics communications cable from Japan, and a special cell phone from South Korea

LIBERALIZATION OF CROSS-BORDER TRADE AND RESOURCE MOVEMENTS :

To protect its own industries, every country restricts the movement across its borders of not only goods and

services but also the resources—workers, capital, tools, and so on—needed to produce them

SERVICES THAT SUPPORT INTERNATIONAL BUSINESS :

When Nike sells sportswear to a French soccer team, a bank in France collects payment in euros from the soccer team when the shipment arrives at French customs (probably from somewhere in Asia) and pays Nike in U.S. dollars through a U.S. bank.

GROWTH IN CONSUMER PRESSURES:

More consumers know more today about products and

services available in other countries, can afford to buy them, and want the greater variety in quality, price, and characteristics that access to them offers.

INCREASE IN GLOBAL COMPETITION :

Many new companies locate in

areas with numerous competitors and suppliers, a situation known as

CLUSTERING OR AGGLOMERATION

CHANGES IN POLITICAL SITUATIONS AND GOVERNMENT POLICIES:

Governments seem more willing to support programs, such as improving airport and seaport facilities to foster speed and cost efficiencies for delivering goods internationally

EXPANSION OF CROSS-NATIONAL COOPERATION:

Companies don’t want to be at a disadvantage when operating internationally, so they petition their governments to act on their behalf.

EXPANSION OF CROSS-NATIONAL COOPERATION:

Multinational Problem Solving :

For instance, trains between Italy and Sweden must

change locomotives three or four times because of different national systems

THE COSTS OF GLOBALIZATION

WHY COMPANIES

ENGAGE IN INTERNATIONAL

BUSINESS?

Reasons for engaging in international business:

• Expanding sales

• Acquiring resources

• Reducing risk

Volkswagen (Germany), Ericsson (Sweden), IBM

(United States), Michelin (France), Nestlé (Switzerland), and Sony (Japan)—

derive more than half their

SALES OUTSIDE THEIR HOME COUNTRIES.

Most automobile manufacturers, for example, hire design companies in northern Italy to help with styling.

Many companies establish foreign R&D facilities to tap additional scientific resources.

They also LEARN while operating abroad, and they ACQUIRE product knowledge for entering new markets at home, such as what PepsiCo is doing in order to enter the fast-growth U.S. yogurt market.

By operating in Japan, for instance, Procter & Gamble (P&G) delayed foreign expansion on the

part of potential Japanese rivals by slowing their amassment of resources needed to enter

into other international markets where P&G was active.

MODES OF OPERATIONS IN INTERNATIONAL

BUSINESS

SERVICES

constitute the fastest growth sector in international trade and take many forms.

Tourism and Transportation

Williams sisters, Venus and Serena, and

some U.S. tennis fans take Air France from the United States to Paris for the French Open tennis tournament.

Their tickets on Air France and travel expenses in France are SERVICE EXPORTS for France and service imports for the United States.

Obviously, then, tourism and transportation are important sources of revenue for airlines, shipping companies, travel agencies, and hotels.

Service Performance

On an international level, for example, companies may pay fees for engineering services rendered as so-called

TURNKEY OPERATIONS,

which are construction projects performed under contract and transferred to owners when they’re

operational.

Asset Use

When one company allows another to use its assets—such as trademarks, patents, copyrights, or expertise—under contracts known as LICENSING AGREEMENTS, they

receive earnings called ROYALTIES.

27 MAY 2019

WHY INTERNATIONAL BUSINESS DIFFERS

FROM DOMESTIC BUSINESS

Physical factors (such as a country’s geography or demography)

Social factors (such as its politics, law, culture, and economy)

Competitive factors (such as the number and strength of a company’s suppliers, customers,

and rival firms)

THE COMPETITIVE ENVIRONMENT

Products compete by means of COST OR DIFFERENTIATION

STRATEGIES

International Business : Culture

International business, of course, involves people from different national

cultures, which affects every business function — managing a workforce, marketing and

transporting output, purchasing supplies, dealing with regulators, securing funds.

In international business, the major problems of CULTURAL COLLISION arise under two conditions:

When a company implements practices that are less effective than intended

When a company’s employees encounter distress because of difficulty in accepting or adjusting to foreign behaviors

The Saudis, meanwhile, had less compulsion

to wrap things up; they regarded time spent in small talk at a café as a means to identify good business partners. They also put dealings with friends ahead of business dealings, a

situation typical in a

RELATIONSHIP-FOCUS (RF) CULTURE.

Countries with a

DEAL-FOCUS (DF) CULTURE,

where people are primarily task-oriented.

Some people seem to have an innate ability to say and do the

RIGHT THING AT THE

RIGHT TIME,

while others offend unintentionally or seem ignorant

The AVERAGE Scandinavian may be uncomfortable with bargaining,

but assuming that an IKEA buyer from Sweden doesn’t expect to bargain on prices could be a GRAVE MISTAKE

NATION

provides a workable definition of culture because similarity among people is both

a cause and effect of national boundaries.

Some people (probably a growing number) are BICULTURAL OR MULTICULTURAL,

meaning that they have internalized more than one national culture. This occurs because

They hold dual or multiple nationalities, have parents from another country, or have lived

Abroad at an impressionable age.

HOW CULTURES FORM AND CHANGE

Examining this evolution explains

HOW A CULTURE COMES TO ACCEPT (OR REJECT)

certain BUSINESS PRACTICES

The important thing here is

CHANGE,

which may result from either choice or imposition.

Change by imposition—sometimes called CULTURAL IMPERIALISM—

involves imposing certain elements from an alien culture, such as a forced change in laws by an occupying country that, over time, becomes part of the subject culture.

When the change results in mixing cultural elements, we have

CREOLIZATION

In the United States, the popularity of Mexican tortillas led to U.S. innovations in their use, such as tortilla chips and burritos.

Why English Travels So Well

English-speaking countries account for a third of the world’s production, much more than any other language group—

explaining why English is the world’s most IMPORTANT SECOND LANGUAGE.

Religion as a Cultural Stabilizer

McDonald’s serves neither beef nor pork in India to keep from offending its Hindu or Muslim populations.

El Al, the Israeli national airline, does not fly on Saturday, the Jewish Sabbath

RELIGION HAS AN IMPACT

ON ALMOST EVERY BUSINESS FUNCTION

In predominantly Muslim countries, for example, Friday is a day of worship, whereas in Turkey (a secular Muslim country that adheres to the Christian work calendar to keep in step with European business activity) it is a

WORKDAY

SOCIAL STRATIFICATION

dictates a person’s class, status, and financial rewards within that culture.

In business, this practice may entail ranking members of managerial groups more highly than production group members

Japan stresses cooperation over competition in the workplace more than the United States does, companies in Japan generally place

MORE WEIGHT ON SENIORITY

for employee promotion, thus favoring older employees

Some cultures place more value on leisure time than others.

They push for working shorter hours, take more holidays and vacations, and generally

spend more time and money on leisure activities.

The French had 30 days mandated vacation; Americans had none.

The French also spent more time per day

eating and sleeping than Americans.47

Where trust is high, business costs tend to be lower because managers spend less time fussing

over every possible contingency and monitoring every action for compliance and

MORE TIME PRODUCING, SELLING, AND INNOVATING

LOW CONTEXT CULTURES

Businesspeople will spend little time on small

talk and tend to get to the point.

HIGH-CONTEXT CULTURES

They tend to follow these patterns in written communications as well, even in emails,

and take them into account in international litigation

Japan is a high-context culture in which subordinates understand superiors’ INDIRECT INSTRUCTIONS,

Japanese managers have been challenged in conveying work expectations to their low-context United Kingdom subordinates, who expect more explicit explanations

IN MONOCHRONIC CULTURES

people may prefer to work sequentially, such as finishing transactions with one customer before dealing with another

POLYCHRONIC PEOPLE

are more comfortable when working simultaneously on a variety of tasks, such as dealing immediately with multiple customers who need service

Potential misconceptions when

MONOCHRONIC BUSINESSPEOPLE

see their polychronic counterparts as uninterested in doing business with them because they don’t bother to give them their undivided attention.

Cultures in which people focus more on

details than on abstract principles are said to be PRAGMATIC.

In a culture of PRAGMATISTS

(as in the United States), labor negotiations tend to focus on well-defined issues—say, hourly pay increases for a specific bargaining unit

In an IDEALIST CULTURE

(as in Argentina), labor disputes tend to blur the focus on specific demands as workers tend to rely first on mass action, such as general strikes or political activities, to publicize basic principles.

Communications

Poor translations, however, can cause commercial DISPUTES

Silent Language

yellow cabs in the United States and

black ones in the United Kingdom

In the United States pink is used to denote femininity, while in Japan it denotes masculinity

United Airlines’ promotion of a new

Passenger service in Hong Kong is an example of an effort that backfired because of color.

Why?

It handed out white carnations to its best customers, but Hong Kong residents give white carnations in sympathy for a death in the family.

DISTANCE :

In the United States people customarily

maintain a higher distance between each other than is typical in Mexico or elsewhere

in Latin America.

TIME AND PUNCTUALITY :

U.S. businesspeople usually arrive early for business appointments, a few minutes late for dinner at someone’s home, and a bit later still for large social gatherings

BODY LANGUAGE

A Greek, Turk, or Bulgarian may indicate “yes” with a sideways movement of the head that

could be construed as “no” in the United States and much of Europe

Dealing with

Cultural Differences

When staying overnight in Jeddah, Western female flight attendants can wear types of clothing publicly that local women cannot.80 In other instances, local citizens may actually feel their cultures are being mocked when foreigners bend over backward to make adjustments, such

as dressing in local traditional garb

HOST CULTURES DO NOT ALWAYS EXPECT FOREIGNERS TO ADJUST TO THEM.

For instance, the United Kingdom is

culturally close to the United States while China

IS CULTURALLY DISTANT

Disney had much more success in opening a theme park in Japan than in France, even though France is culturally closer to the United States.

Why?

France was very concerned about its separate identity, especially vis-à-vis the United States—encroachment of American English words into the French language, fast-food restaurants’ threat to customary long lunches with traditional cuisine, U.S. companies’ acquisition of French firms considered focal to French distinctiveness.

The Japanese were more

receptive to Disney because (1) both Japanese children and adults perceived Mickey Mouse

as a wholesome, nonthreatening figure, (2) the Japanese had a tradition of buying souvenirs

on family excursions, and (3) Disney’s reputation for super-cleanliness and smiling faces fit

well with Japanese preferences for harmony and order.

The French, in contrast, knew Mickey

Mouse only as a comic-book conniver who’d been reformulated for the French market. They

regarded Disney souvenirs as tacky and policies requiring personnel to dress uniformly and

smile mindlessly as violations of personal dignity

Ability To Adjust: Culture Shock

In fact, some people experience

REVERSE CULTURE SHOCK

when they go back home, having become partial to aspects of life abroad that are not options back home.

Company And Management Orientations

Strategies For Instituting Change

1. VALUE SYSTEMS

In Eritrea, for example, people eat less seafood than those in many other countries, despite having suffered several periods of agricultural famine while boasting a long coastline rich in seafood.

One reason is ECONOMIC.

Because much of the population has traditionally not been

able to afford the ice and refrigeration to prevent seafood spoilage, many adults have never developed a taste for seafood

SEMINAR:

Does International Business Lead to Cultural Imperialism?

2. Cost-Benefit Analysis of Change

When U.S.-based Cummins Engine wanted to improve employee commitment in its Mexican plant, it succeeded by shutting down one day a year so workers could observe a religious holiday. On that day, Cummins hosts a celebration for employees and families at a cost that is much less than the benefits it has gained from IMPROVED PERFORMANCE.

3. Learning Abroad

The merger between Renault and Nissan brought complementary strengths together.

Renault brought its better financial management (typical of French firms) to Nissan. Meanwhile, Renault is learning more about Nissan’s (and Japanese companies’) ability to have functional groups work together to meet a common company objective.

International Business : Governmental and Legal Systems

The goal of the

POLITICAL SYSTEM

is integrating the diverse elements of a society.

Individualism versus Collectivism

Individualism

champions the primacy of the rights and role of the individual.

Collectivism

refers to the primacy of the

rights and role of the group.

Countries with an individualistic

orientation, such as Australia, Canada, Netherlands, New Zealand, the United States, and the United Kingdom, shape their marketplace with the idea of

laissez-faire.

Literally meaning,

“LEAVE IT ALONE,”

a laissez-faire approach holds that the government should not interfere in business affairs

Today, we see collectivism in a range of countries, including Argentina, China, Vietnam, Japan, South Korea, Egypt, Brazil, Taiwan, and Mexico.

Business decisions are made by the group for

the benefit of the group

Japan is a high-context culture in which subordinates understand superiors’ INDIRECT INSTRUCTIONS,

Japanese managers have been challenged in conveying work expectations to their low-context United Kingdom subordinates, who expect more explicit explanations

International Business : Economic Systems and Market Methods

New Markets, New Perspectives

Managers

TRACK CHANGES,

EVALUATING EVENTS and

TRENDS to spot opportunities and preempt difficulties.

“THE FORCES DRIVING GLOBALIZATION”

explained how an economic environment responds to technology, trade, competition, consumer attitudes, and cross-border

relationships.

CONNECTIONS, CHANGE, AND CONSEQUENCES

Globalization CONNECTS countries.

Choice in one has CONSEQUENCE

in others.

SO COMPANIES

MONITOR CHANGES

IN COUNTRIES WHERE IMPROVING MACRO TRENDS OR REVISED POLICIES OPEN MARKETS OR STRENGTHEN COMPETITORS

ECONOMIC FREEDOM

holds that one has the

RIGHT TO

work, produce, consume, save, and invest in the way that one prefers.

Driving change was the fact that nations with

FREE MARKETS CONSISTENTLY OUTPERFORMED UNFREE COUNTRIES

Managers watch key events to gauge the CONTEST between ECONOMIC FREEDOM AND

STATE CONTROL.

These include how the government

• Regulates The Economy

• Protects Property Rights

• Sets Fiscal And Monetary Policies

• Enforces Antitrust Regulation

THREE TYPES OF ECONOMIC SYSTEMS:

THE MARKET,

MIXED, AND

COMMAND ECONOMIES

An economic system whereby individuals, rather than the government, make most decisions is a

1. MARKET ECONOMY.

Eg. Hong Kong, Singapore, Australia, Switzerland, Canada, and the United States, for instance, grants people the economic freedom to decide where to work, what to do and for how long, how to spend or save money

2. COMMAND ECONOMY

in which the government owns and controls resources, taking on the authority to decide what products to make, in what quantity, at what price, and in what way.

For example, in a market economy, if

the government wants computers, it collects taxes and buys computers at market prices from

privately held companies

3. A MIXED ECONOMY

is a system in which economic decisions are principally market driven and ownership is largely private, but the government intervenes, from a little to a lot, in allocating resources

For example, U.S. President Obama reasoned that it is the government’s responsibility to make “strategic decisions about strategic industries”

SOCIALISM

Advocates regulating economic activity with an eye toward

social equality and fair distribution of wealth

Gross National Income (GNI)

Gross National Product (GNP)

Gross Domestic Product (GDP)

Both Samsung and Sony TVs made in South Korea contribute to South Korea’s GDP, but TVs made in Japan by Samsung do not.

SUSTAINABLE DEVELOPMENT proponents encourage interpreting economic activity in terms of its capacity to “meet the needs of the present without compromising the ability of FUTURE GENERATIONS

to meet their own needs

Happynomics

calls for moving “from the concept of financial prosperity to the idea of emotional prosperity.

Eg. Bhutan, for instance, calls for making its citizens happier, not richer, every year; goals include the happiness of society, people’s satisfaction with their lives, and national wellbeing independent of monetary achievement

INFLATION

measures the increase

in the cost of living.

The Base of the Pyramid

is the largest, but poorest, socioeconomic group in the world.

The BALANCE OF PAYMENTS (BOP) is a system of recording all of a country’s economic transactions with the rest of the world.

International Business : Trade and Factor Mobility Theory

Trade theory helps managers and government policymakers focus on these questions:

• What products should we import and export?

• How much should we trade?

• With whom should we trade?

According to MERCANTILISM,

countries should export more

than they import.

NEOMERCANTILISM

A country may aim for increased employment by setting economic policies that encourage its companies to produce in excess of the demand at home and send the surplus abroad

This theory of

ABSOLUTE ADVANTAGE

holds that different countries produce some goods more efficiently than others, and questions why the citizens of any country should have to buy domestically produced goods when they can buy them more cheaply from abroad.

Smith reasoned that unrestricted trade would lead a country to specialize in those products that gave it a COMPETITIVE ADVANTAGE.

Its resources would shift to the EFFICIENT INDUSTRIES because it could not compete in the

INEFFICIENT ONES.

Through specialization, it could increase its efficiency for

THREE REASONS:

1. Labor could become more skilled by repeating the same tasks.

2. Labor would not lose time in switching production from one kind of product to another.

3. Long production runs would provide incentives for developing more effective working methods.

A COUNTRY’S

NATURAL ADVANTAGE

in creating a product or service comes from climatic conditions, access to certain natural resources, or availability of certain labor forces.

Eg. Costa Rica’s climate and soil support the production of bananas, pineapples, and coffee

Countries that are competitive in manufactured

goods have an

ACQUIRED ADVANTAGE,

usually in either product or process technology

Eg. For example, Denmark exports silver

tableware, not because there are rich Danish silver mines but because Danish companies have developed distinctive products.

Free trade will bring

• Specialization.

• Greater efficiency.

• Higher global output.

COMPARATIVE ADVANTAGE

says that global efficiency gains may still result from trade if a country specializes

in what it can produce most efficiently

Nontradable Goods

—products and services

(haircuts, retail grocery distribution, etc.) that are seldom practical to export because of high

transportation costs—are produced in every country

Most large countries (such as Brazil, China, India, the United States, and Russia) import much less of their consumption needs and export much less of their production output than do small nations (such as Uruguay, Belgium,

and Taiwan).

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WITH WHOM DO COUNTRIES TRADE?

COUNTRY-SIMILARITY THEORY,

which says that companies create new products

in response to market conditions in their home market.

Specialization and Acquired Advantage :

Germany, is traditionally strong in machinery and equipment

Bangladesh has succeeded in exporting shirts, trousers, and hats, but not bed linens or footballs, which

Pakistan has successfully exported

Product Differentiation

For instance, both Boeing from the United States and Airbus from Europe produce

The Effects of Cultural Similarity :

ease in doing business in countries that are culturally similar to home, such as those that speak a common language.

Eg. France’s colonial history in Africa has given Air France an edge in serving the continent’s international air passenger markets

The Effects of Distance :

Wine exports from Australia can reach the United Kingdom (UK) by container ship for about the same cost as wine exports shipped overland to the UK from southern France

According to the PLC theory of trade, the production location for many products moves from one country to another depending on the STAGE IN THE PRODUCT’S LIFE CYCLE.

THE DIAMOND OF NATIONAL COMPETITIVE ADVANTAGE

is a theory showing four features as important for competitive superiority:

Demand Conditions; Factor Conditions; Related And Supporting Industries; And Firm Strategy, Structure, And Rivalry

Limitations of the Diamond of National Advantage Theory

1st Limitation : The existence of the four favorable conditions does NOT GUARANTEE THAT AN INDUSTRY WILL DEVELOP IN A GIVEN LOCALE.

Eg. Conditions in Switzerland would seem to have favored success if companies in that country had become players in the personal computer industry.

However, Swiss companies

PREFERRED TO PROTECT THEIR GLOBAL POSITIONS

in such product lines as watches and scientific instruments rather than downsize innovation efforts in those industries by moving their highly skilled people into developing a new industry

WHY PRODUCTION FACTORS MOVE

CAPITAL AND LABOR

move internationally to

Gain more income.

Flee adverse political situations.

Historical mass immigration, Australia, Canada, and the United States would have greatly

REDUCED POPULATIONS TODAY

Many immigrants brought human capital

with them, thus adding to the base of skills that enabled those countries to be

NEWLY COMPETITIVE

in an array of products

What Happens When People Move?

A situation known as a BRAIN DRAIN

The Relationship Between Trade And Factor Mobility

SUBSTITUTION :

eg. China with the highest population and little available unfarmed land. About 400 thousand Chinese are now working on Russian farms, and much of the output is shipped to China

6. International Business : Trade Protectionism

Collectively, governmental restrictions and support to influence international trade competitiveness are known as

PROTECTIONISM.

Economic Rationales for Governmental Intervention

Fighting Unemployment

INFANT-INDUSTRY ARGUMENT,

holds that a government should shield an emerging industry from foreign competition by guaranteeing it a large share of the domestic market until it can compete on its own

Automobile production in Malaysia, the protected industries

REMAIN INEFFICIENT

even after years of government aid

Developing An Industrial Base

Surplus Workers

For example, although millions of Chinese have moved to cities to find jobs, many have NOT PROSPERED THROUGH THE MOVE

IF IMPORT RESTRICTIONS KEEP OUT FOREIGN-MADE GOODS,

foreign companies may invest to produce in the restricted area.

How Many Bananas Country A Must Sell To Country B To Purchase One Refrigerator From Country B—is Referred To As

Terms Of Trade

Taiwan and South Korea, have achieved rapid economic growth by promoting the development of industries

with export potential, an approach known as

EXPORT-LED DEVELOPMENT.

Economic Relationships With Other Countries

DEPRECIATING OR DEVALUING

its currency, which makes basically all of its products cheaper in relation to foreign products

Companies and industries often use the

COMPARABLE ACCESS ARGUMENT,

which holds that they are entitled to the same access to foreign markets as foreign industries and companies have to theirs.

Eg. For instance, the U.S. government permits foreign financial service firms to operate in the United States, but only if their home governments allow U.S. financial service firms equivalent market access.

Eg. Russia and Argentina have pursued this strategy(Price-Control Objectives) by limiting exports of food products; India has limited cotton exports to increase supplies for its textile industry

COMPANIES MAY DUMP PRODUCTS

to introduce them and build a market abroad—essentially, a low price encourages consumers to sample the foreign brand—after which they can charge a high enough price to make a profit.

Noneconomic Rationales for Government Intervention

In protecting essential industries, countries must

• Determine which ones are essential.

• Consider costs and alternatives.

• Consider political and economic consequences.

The rationale is to

WEAKEN THE FOREIGN COUNTRY’S ECONOMY

by decreasing its earnings from foreign sales or limiting its access to needed products so that it amends the externally unpopular policies

Eg. In the case of sanctions on Iran, the United States not only penalizes U.S. companies that do business with Iran, but it also bars non-U.S. companies from the U.S. marketplace if they do business there.

A tariff (also called a duty),

the most common type of trade control, is a tax levied on a good shipped internationally

Tariffs collected by the exporting country are called

EXPORT TARIFFS;

if they’re collected by a country through which the goods pass, they’re TRANSIT TARIFFS;

if they’re collected by importing countries, they’re

IMPORT TARIFFS.

Nontariff Barriers:

Direct Price Influences

Subsidies

are a form of direct assistance to companies to boost competitiveness

Valuation Problems

Whether Marvel’s X-Men Wolverines were toys or dolls, and whether sport utility vehicles—such as the Suzuki Samurai and the Land Rover—were cars or trucks. Because of a much higher U.S.

tariff on trucks than on automobiles, Ford imported autos from Turkey and then removed the rear seats and replaced the rear windows with solid metal in order to turn them into trucks.

Nontariff Barriers: Quantity Controls

The quota is the most common type of quantitative import or export restriction, limiting the quantity of a product that can be imported or exported in a given time frame, typically per year

specific type of quota that prohibits all trade is an EMBARGO.

As with quotas, countries or groups of countries may place embargoes on either imports or exports, on whole categories of products regardless of origin or destination, on specific products with

specific countries, or on all products with given countries

THROUGH “BUY LOCAL” LAWS

Government purchases give preference to domestically made goods.

Governments sometimes legislate a percentage of domestic content

Automobile production in Malaysia, the protected industries

REMAIN INEFFICIENT

even after years of government aid

ARBITRARY STANDARDS?

U.S. publicity about contaminated Chinese foods, China upped its rejection of foodstuffs from the United States, citing contamination with drugs

Some countries require that potential importers or exporters secure GOVERNMENTAL PERMISSION (an import or export license) before transacting trade.

A company may have to submit samples to government authorities to obtain such a license

Administrative Delays :

Intentional delays may occur not only to protect domestic producers, but also for political reasons.

Japanese companies reported such delays in China after Japan and China clashed over ownership of islands in the East China Sea

Reciprocal Requirements :

For instance, Thailand has bought military equipment from China and Russia in exchange for dried fruit and frozen chickens

Governments may prohibit private companies, foreign or domestic, in some sectors because they feel the services should not be

SOLD FOR PROFIT.

Eg. India has also excluded foreign multi-brand retailers because of the disruption they might cause to local retail establishments

When facing import competition, companies can

Move abroad.

Seek other market niches.

Make domestic output competitive.

Try to get protection.

7. International Business : Economic Integration and Cooperation

ECONOMIC INTEGRATION

is a term used to describe the political and monetary agreements among nations and world regions in which preference is given to member countries

There are three major ways to approach such agreements:

Global integration —Countries from all over the world decide to cooperate through the World Trade Organization (WTO)

Bilateral integration —Two countries decide to cooperate more closely together, usually in the form of tariff reductions

Regional integration —A group of countries located in the same geographic proximity decide to cooperate, as with the European Union

STATIC EFFECTS

are the shifting of resources from inefficient to efficient companies as trade barriers fall.

DYNAMIC EFFECTS

are the overall growth in the market and the impact on a company caused by expanding production and by its ability to achieve greater ECONOMIES OF SCALE.

Antitrust investigations were also levied against Google based on complaints of other companies, including Microsoft, ironically, complaining that Google was using its market power to

BLOCK COMPETING SEARCH ENGINES

8. International Business : Markets for Foreign Exchange page 339 22 Nov 2018

17. International Business : Global Marketing

Companies must decide on their target markets, which may include segments that exist in more than one country.

Why Firms Alter Products

LEGAL FACTORS

are usually related to safety or health protection.

Examination of

CULTURAL DIFFERENCES

may pinpoint possible problem areas.

Eg. International food marketers substantially alter ingredients (especially fat, sodium, and sugar) to fit local tastes and requirements, such as Kellogg’s All- Bran bar having three times as much salt in the United States as in Mexico

PERSONAL INCOMES AND INFRASTRUCTURES

affect product demand.

Eg. In Peru, Unilever sells deodorants in aerosol cans to more affluent consumers and small containers of cream sachet to those with lower incomes

Eg. The washing machine models Whirlpool sells in remote areas of India have rat guards to protect hoses

Governmental price controls may

Set minimum or maximum prices.

Prohibit certain competitive pricing practices.

Consumers in some countries simply like certain products more and are willing to pay

more for them.

Eg. A seafood company would sell few sea urchins or tuna eyeballs in the United

States at any price, but it can export them to Japan, where they are considered delicacies.

A SKIMMING STRATEGY —charging a high price for a new product by aiming first at consumers willing to pay that much, then progressively lowering the price to sell to other consumers

A PENETRATION STRATEGY —introducing a product at a low price to induce a maximum number of consumers to try it

A COST-PLUS STRATEGY —pricing at a desired margin over cost

THE GRAY MARKET, or product diversion, is the selling and handling of goods through unofficial distributors

Promotion may be categorized as PUSH, which uses direct selling techniques, or PULL, which relies on mass media.

Most companies use combinations of BOTH.

ADVANTAGES OF STANDARDIZED ADVERTISING INCLUDE

• Some cost savings,

• Better quality at the local level,

• A common image globally,

• Rapid entry into different countries.

Using the same brand name globally is hampered by

• Language differences

• Acquisitions

Coca-Cola tries to use global branding wherever possible but discovered that the word diet in Diet Coke had a connotation of illness in Germany and Italy.

The brand is now called Coca-Cola Light

outside the United States.

Coca-Cola is pronounced Ke-kou-ke-le

in Mandarin Chinese and means “tasty” and “fun.”

Tide became Tai-zi in Mandarin, which

means “gets rid of dirt.

Branding :

In the United States, the brand names Xerox and Kleenex are nearly synonymous with copiers and facial tissue

Many products and markets lend themselves to this sort of

GRADUAL DEVELOPMENT.

For example, many foreign companies enter the Chinese market by first going to Beijing, Shanghai, and Guanghou, then to provincial capitals

Distributors choose which companies and products to

handle. Companies

• May need to give incentives,

• May use successful products as bait for new ones,

• Must convince distributors that product and company

are viable.

The growth in online availability creates new distributional opportunities and challenges in selling globally over the Internet.

Companies must decide on their target markets, which may include segments that exist in more than one country.

18. International Business : Global Production and Supply Chains

Most companies agree that effective supply-chain management is one of their

MOST IMPORTANT TOOLS

IN REDUCING COSTS AND BOOSTING REVENUE

“Western culture would eventually engulf and absorb all other culture”

Bertrand Russell

By adopting a Western approach, Japan, Singapore, Hong Kong, Taiwan, South Korea have moved from being among the poorest to the wealthiest.

Apple illustrates dimensions

of these supply-chain networks that link suppliers with

MANUFACTURERS AND CUSTOMERS.

EFFECTIVELY MANAGING A SUPPLY Chain Is As Important For Services As It Is For MANUFACTURING.

WHAT IS SUPPLY-CHAIN MANAGEMENT?

The SUPPLY CHAIN is the network that links together the different aspects of the

VALUE CHAIN AND COORDINATES MATERIALS, INFORMATION, AND …

… AND

FUNDS FROM THE INITIAL RAW-MATERIAL SUPPLIER TO THE

ULTIMATE CUSTOMER

SUPPLY CHAIN MANAGEMENT INTEGRATES

SUPPLY AND DEMAND MANAGEMENT WITHIN AND ACROSS COMPANIES

SUPPLY-CHAIN MANAGEMENT

refers to activities in the value chain that occur outside the company, whereas…

… whereas OPERATIONS MANAGEMENT (also known as logistics management) often refers to INTERNAL ACTIVITIES.

For example, Toyota assembles parts into a car. The assembly is part of the operations of the company, and the supply chain gets the parts to the factory and

the final product to consumers worldwide.

Suppliers can be part of the company’s ORGANIZATIONAL STRUCTURE,

such as in a VERTICALLY INTEGRATED COMPANY, or they can be INDEPENDENT OF IT.

DIRECT SUPPLIERS, IN FACT, HAVE THEIR

OWN NETWORKS.

For example, Foxconn, a contract manufacturer for Apple, has its own network of suppliers used in the manufacturing of Apple products in its factories in China

Apple set up manufacturing facilities in China because of

LOCATION-SPECIFIC ADVANTAGES

(notably, cheap labor and associated costs), choosing to enter the country through an agreement with Foxconn, its future contract manufacturer.

This allowed Apple to focus on its

FIRM-SPECIFIC ASSETS

(innovation, product development, and marketing)

and thus move away from VERTICAL INTEGRATION to become more effective by giving up more of the elements of the value chain to Foxconn.

Most MNEs have excelled in their ability to manage their supply-chain networks

Examples exist all over the world, such as Apple (U.S.), Tesco (UK), Samsung (Korea), Nokia (Finland), Toyota (Japan), H&M (Sweden), and Zara (Spain).

Some of the toys in McDonald’s Happy Meals or Burger King meals are also SUBCONTRACTED

to a Hong Kong-based manufacturer

FACTORS IN SUPPLY CHAIN STRATEGY

The success of a global operations strategy depends on four key factors:

COMPATIBILITY,

CONFIGURATION,

COORDINATION, AND

CONTROL

EFFICIENCY/COST STRATEGIES:

MNEs have established operations in lower-cost emerging markets—a type of FDI known as

OFFSHORE MANUFACTURING

TOTAL COST ANALYSIS :

Nike decided to employ a small contractor in San Francisco to produce some of its made-to-order goods—despite the $15-per-hour rates that were 20 times those of contractors in China—because the overhead costs, such as managing the flow of goods

DEPENDABILITY STRATEGIES :

Dell Computer to locate plants closer to customers rather than only in low-wage areas. When a longer supply chain risks late deliveries of components or finished goods, shortening the distance can improve dependability.

INNOVATION AND QUALITY STRATEGIES :

Dell Computer to locate plants closer to customers rather than only in low-wage areas. When a longer supply chain risks late deliveries of components or finished goods, shortening the distance can improve dependability.

THE BOTTOM LINE IS:

THE EFFECTIVENESS

OF A COMPANY’S GLOBAL SUPPLY CHAIN STRATEGY DEPENDS ON A

GOOD NETWORK OF CONTACTS.

FLEXIBILITY STRATEGIES :

It may not be possible to create all products in one location and ship them around the world.

Wall’s of Unilever, for example, makes ice cream in China, so it is able to develop products that are unique to the Chinese market as well as produce such global brands as the Magnum Bar and the Cornetto

Wall’s has found that it can produce some of its global brands during the winter when demand is down and ship them to South Africa and Australia during their summer, enabling the use of excess production facilities and reducing costs in markets outside China

CHANGES IN STRATEGY :

When Apple realized it had to control costs to remain competitive, it changed from being a vertically-integrated company to one that relied on contract manufacturers for managing the flow of materials and the Manufacture of hardware

Luggage manufacturer Samsonite is among the companies that have found it more COST EFFECTIVE to manufacture products in China—and not just for the Chinese market, but for export to the rest of the world as well

SOURCING is the process of obtaining a supply of inputs (raw materials and parts) for production

WHY GLOBAL SOURCING?

To reduce costs through cheaper labor, laxer work rules, and lower land and facilities costs

To improve quality

To increase exposure to worldwide technology

To improve the delivery-of-supplies process

VERTICAL INTEGRATION

occurs when a company owns the entire supplier network, eg. Apple before it began to outsource to suppliers and use contract manufacturers.

Japanese keiretsus are

groups of independent companies that work together to manage the flow of goods and services along the entire value chain.

Toyota’s

highly coordinated supplier network is among the most successful and well known of the Japanese Keiretsus

Sourcing strategies in the global context:

• Assign domestic buyers for foreign purchasing

• Use foreign subsidiaries or business agents

• Establish international purchasing offices

• Assign the responsibility for global sourcing to a specific business unit or units

• Integrate and coordinate worldwide sourcing

Quality now refers to

ZERO DEFECTS,

an idea perfected by Japanese manufacturers who refuse

to tolerate flaws of any kind.

LEAN MANUFACTURING,

the process of reducing waste in all areas of the supply chain

This concept was popularized by the Japanese, especially Toyota, and has been “COPIED” OR EMULATED WORLDWIDE.

The Japanese approach is known as

TOTAL QUALITY MANAGEMENT (TQM),

a process that stresses three principles:

Customer Satisfaction,

Continuous Improvement, And

Employee Involvement.

SIX SIGMA

—a quality control system aimed at eliminating defects, slashing product cycle

times, and cutting costs across the board.

International Organization for Standardization (ISO)

ISO 9000—a global set of

quality standards intended to

promote quality at every level

of an organization.

ISO 14000—a quality standard

concerned with environmental

management.

Foreign trade zones (FTZs)

— special locations for storing domestic and imported inventory in order to avoid paying duties until the inventory is used in production or sold.

19. International Business : Global Accounting and Financial Management

The role of the

COMPANY CONTROLLER

is critical to providing useful and timely information to management and external stakeholders

Major reporting issues:

• Language

• Currency

• Type of statements

• Financial statement format

MEASUREMENT means how companies value assets, including inventory and fixed assets, whereas …

DISCLOSURE refers to how and what information companies provide and discuss in their annual and interim reports for external financial data users.

Secrecy and transparency refer to the degree to which corporations disclose information to the public.

Optimism and conservatism refer to the degree of caution companies display in valuing assets and recognizing income.

The process of restating foreign-currency financial statements into U.S. dollars is

called translation. The combination of all of these translated financial statements into one is consolidation

For example, one of Coca-Cola’s largest operations outside the United States is in

Japan. Its primary economic environment is Japan, and its functional currency is the Japanese

yen. The FASB identifies several factors that can help management determine the functional

currency: cash flows, sales prices, sales market data, expenses, financing, and transactions

with other entities within the corporate group. So if, say, the cash flows and expenses are

primarily in the foreign operation’s currency, that is the functional currency; if they are in the

parent’s currency, that is the functional currency.

International Financial Issues

Methods of Capital Budgeting

payback period of a project, or the number of years required to recover the initial investment made

Net Present Value - The required rate of return is the rate the company must get from the project to justify the cost of raising the initial investment or at least maintaining the value of its common stock. If the NPV is positive, the project is also considered positive. If the NPV is negative, the company should not enter into the project.

Internal Rate of Return - the rate that equates the present value of future cash flows with the present value of the initial investment—and compare it with the required rate of return

FORWARD CONTRACTS (agreeing to exchange currency at a future date),

OPTIONS (agreeing to the right to trade currency at a later date), and futures

CONTRACTS (agreeing to trade currency at a particular price on a specific date).

MULTILATERAL NETTING

—the process of coordinating cash inflows and outflows among the subsidiaries so that only net cash is transferred, reducing transaction costs.

ECONOMIC EXPOSURE

(OPERATING EXPOSURE),

is the potential for change in expected cash flows that arises from the pricing of products, the sourcing and cost of inputs, and the location of investments.

PRICING STRATEGIES HAVE BOTH IMMEDIATE AND LONG-TERM EFFECTS ON CASH FLOWS

LEAD STRATEGY

means either collecting foreign-currency receivables before they are due when the foreign currency is expected to weaken, or paying foreign- currency payables before they are due when it is expected to strengthen.

LAG STRATEGY,

a company either delays collection of foreign-currency receivables if that currency is expected to strengthen, or delays payables when it is expected to weaken

20. International Business : Global Management of Human Resources

Human resource management (HRM)

an organization’s most valued assets— ITS PEOPLE.

HRM is more difficult for

the MNE than its domestic

counterpart due to

• Environmental differences,

• Strategic contingencies,

• Organizational challenges.

In Malaysia, for instance, foreign engineers cannot work on building projects

unless the hiring company demonstrates to the Malaysian Board of Engineers that a native

engineer cannot do the job

MNEs use expatriates for various reasons, including

• Filling a skills gap in the local market,

• Transferring competencies to coordinate activities,

• Executive development.

COMMUTER ASSIGNMENTS

post an executive across different cultural or national borders for a short span; in an extreme case, it comprises the workweek, with the expat returning home to family and personal life for the weekend.

FLEXPATRIATES, executives who run the commuter cycle for a longer span

CHANGING MARKETS,

GROWING COST CONSCIOUSNESS,

AND EVOLVING STRATEGIES

ARE RESETTING NOTIONS OF WHO IS AN EXPATRIATE—NOW, WE SEE GROWING INTEREST IN THE YOUNG, THE OLD, AND THE RESTLESS.

Well-educated executives from emerging economies—so-called

REVERSE-EXPATS

— are sent straight to the RICHER COUNTRIES to accelerate their development, spending anywhere from a few weeks to a year in an operational unit

LOCALIZATION

is the process whereby an expatriate retains the foreign assignment but accepts the status of a local

hire and, correspondingly, the lower host-location salary.

Eg. IBM’s “Project Match” adds an interesting twist to localization, offering terminated employees in the United States the option to move to a local unit in India, China, Brazil, Nigeria, Russia, or other developing country provided the candidate has been a

“SATISFACTORY PERFORMER” AND IS

“WILLING TO WORK ON LOCAL TERMS AND CONDITIONS

Staffing Frameworks in the MNE

The ETHNOCENTRIC framework fills key management positions with

HOME-COUNTRY NATIONALS.

The POLYCENTRIC FRAMEWORK fills eg. staffing operating units, from headquarters to foreign subsidiaries, draws from the LOCAL ENVIRONMENT —

Chinese run the China operations, Mexicans run the Mexico operations

The POLYCENTRIC FRAMEWORK

eg. Johnson & Johnson (J & J), which applies the polycentric framework

The GEOCENTRIC FRAMEWORK

Managing in many places requires a willingness to accept good ideas no matter where they come from—which means having a global attitude

ADAPTIVENESS

refers to a person’s potential for

Self-maintenance and personal resourcefulness,

Interpreting the immediate environment,

Developing productive workplace relationships.

IN THE WEST,

“EVERYTHING IS TRANSPARENT”.

If you want to obtain a license to do

something, you don’t need to spend money bribing an official or hiring a go-between