Leadership Development Plan Reflection

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BA 308 Leadership & Communication

Hybrid Course Syllabus Spring, 2019

CRN Credits

36093 4

Instructors

Team* Instructor Email** Office Hours Location

A-D Eric Boggs [email protected] Tues. 2pm-4pm 208B Peterson

1-4 Nicole Wilson [email protected] Mon. 10am-12pm 422 Lillis

*Friday Week 1 you will be assigned to a team.

Table of Contents To quickly find the information you need, press your Ctrl key and click the topic.

Questions & Office Hours ................................................................................................................ 2

What You Should Know About Hybrid Classes ............................................................................. 2

Required Books and Materials........................................................................................................ 3

Canvas Learning Management System ....................................................................................... 3

Course Description ........................................................................................................................... 3

Course Outcomes ............................................................................................................................ 3

Learning Objectives ......................................................................................................................... 4

Course Topics ................................................................................................................................... 5

Where This Course Fits for You ........................................................................................................ 5

Class Format ..................................................................................................................................... 6

How This Course Works .................................................................................................................... 6

Professionalism .................................................................................................................................. 7

Preparation ....................................................................................................................................... 7

Important Dates: Mandatory Attendance ............................................................................... 7

Attendance ..................................................................................................................................... 7

Class Cancellation ........................................................................................................................... 8

Illness Policy ....................................................................................................................................... 8

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Student Engagement Inventory ..................................................................................................... 8

Deliverables & Late Work Policy..................................................................................................... 9

How Your Grade Will Be Determined ............................................................................................ 9

Grading Scale ................................................................................................................................ 10

Incomplete Policy .......................................................................................................................... 11

Lundquist College of Business Emergency Preparedness ........................................................ 11

Braddock Tutoring Center ............................................................................................................ 11

Professional Conduct and Academic Honesty ......................................................................... 11

Access and Inclusion for Students with Disabilities .................................................................... 12

Tentative Course Schedule .......................................................................................................... 13

Questions & Office Hours If you have general course questions, please post them on the “Hey, Eric & Nicole”

discussion board. For example, please post questions about course material on the “Hey,

Eric & Nicole discussion board.” If you have a question that relates to your grade, or

something of a personal nature, please use email to communicate with your designated

instructor.

Please expect a response on either the discussion board or via email wthin 24 hours. I

check the site and my email frequently and may get back to you sooner, but if you expect

24 hours, you will not be disappointed.

I also have in-person office hours listed above. Please come! I encourage you to make full

use of my office hours. Office hours are intended to help you with any questions you may

have after lectures, reviewing materials, and attempting assignments. I am also available

by appointment. Please send me an email, and we can set up a time to meet!

What You Should Know About Hybrid Classes Canvas will be used to distribute course materials, complete course requirements, and

communicate. I will send out frequent announcements through Canvas. Please ensure your

Canvas message receipt preferences are set to “immediately.”

The material in the hybrid BA308 class is the same as that in the fully face-to-face classes,

with the only exception that in-class discussions and presentations will be occurring online.

Quizzes, exams, and individual assignments are extremely similar in format and difficulty.

Hybrid classes require more discipline by students than regular classes given the necessity of

mastering the material primarily from the readings and related sources (both offline and

online). To succeed in a hybrid course, you must be extremely motivated and well

organized.

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Required Books and Materials  BA 308 Business Leadership and Communication Course Packet by Boggs, Chinn,

Kalnbach, Severson, Stolle, & Wilson. (Note: You do not need the manila envelop on

sale at the bookstore.)

 Supplementary readings, videos, and questionnaires will also be posted on Canvas.

Canvas Learning Management System This course will be conducted, in part, through the Canvas website and therefore it will be

used to distribute course materials, complete course requirements and communicate. You

will use your “uoregon.edu” email account user name (Duck ID) and password to sign in. If

you need technical help, the Computing Center Tech Desk in the Computing Center (near

Chiles) (541 346-HELP) can assist with browser problems or logins.

Course Description Personal leadership and communication skills. Focuses on self-awareness for leading,

persuading, and working with others; effective business writing and speaking; and team

development. You may not receive credit for both BA 308 and BA 308H.

Course Outcomes Leadership Development:

 Increase self-awareness

 Develop the personal skills to effectively lead and work with others in organizations

 Improve your professional behaviors (initiative, responsibility, and accountability)

Communication Skills:

 Improve your ability to communicate with others through writing, public speaking,

teamwork, interpersonal and intercultural relations, and conflict resolution

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Learning Objectives You will demonstrate your ability to achieve the course outcomes by:

 Producing persuasive and reflective documents

 Building a persuasive story around a core message and structuring a persuasive

presentation to maintain the audience’s attention

 Assessing a business problem through researching its significance, causes, current

attempts to address, and barriers

 Collecting, analyzing, and synthesizing primary and secondary data

 Iteratively developing and prototyping potential solutions using convergent and

divergent processes in a business proposal project

 Working with diverse teams to build relationships among team members and

improve the team’s performance

 Effectively giving and receiving verbal and written feedback

 Demonstrate an understanding of the leadership models of The Five Practices of

Exemplary Leadership and Emotional Intelligence through weekly personal

leadership development reflection posts

 Assessing the impact of your leadership behaviors on others

 Demonstrate an understanding of professionalism by exhibiting punctuality,

participation, respect for others, preparation, initiative, and motivation in the course

environment and in self-evaluation reflection

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Course Topics

Week Topics

1

Rhetorical triangle; business writing; document construction, 5 Practices of

Exemplary Leadership, personal reflection, professionalism

2

Stages of team development, team agreements, working with diverse teams,

goal setting, Design Thinking

3 Idea generation and development, and individual persuasive writing

4

Rhetorical triangle, developing a story, presentation structure, presentation

delivery, situation analysis

5

Presentation delivery, team writing, long-form business documents, ideation

and solution development through Design Thinking, creative and critical

thinking

6 Giving and receiving feedback, professionalism, emotional intelligence

7

Individual writing, rhetorical triangle, short-form business documents, team

writing, long-form business documents, critical thinking

8 Individual writing, rhetorical triangle, short-form business documents,

9 Persuasive presentations, slide design, individual writing

10

Persuasive presentations and writing, giving and receiving feedback, goal

setting, personal reflection, individual short-form business writing

Where This Course Fits for You  This course does not satisfy a group or multicultural requirement.

 This course satisfies an upper division core requirement for the Business Administration

and Accounting majors.

 This course is a prerequisite for MGMT 311, MKTG 311, and BA 453.

 The following courses are pre-requisites for this course (C- or better): BA 101, WR 121,

and WR 122 or 123.

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Class Format This course is akin to a corporate leadership workshop. We will practice applying new

leadership behaviors using simulations and activities which will require you to step outside of

your comfort zone. The emphasis is on skill-based learning, feedback, interaction and class

participation. Accordingly, attendance and motivation to learn are critical for meeting

course objectives. Do not expect a traditional lecture class.

This course will require you to do more than show-up, but be present, challenge yourself,

expand your comfort zone and work to change (challenge, expand, deepen) your

understanding of leadership AND your leadership behavior.

Accordingly, attendance and motivation to learn are critical for meeting course objectives.

I will present content and ultimately your learning is contingent upon your engagement with

the concepts, putting them into action and learning from instructor and peer feedback.

You must attend each class, arrive on time, be prepared for discussions by having

completed the day’s assignment ahead of time, and actively participate in class and small

group discussions. In addition, we will all work to establish the climate of trust and mutual

respect essential for a true learning community, adhering at all times to the LCB Code of

Professional Business Conduct .

How This Course Works

This course is designed to be different. It weaves business writing skills, leadership

development and business problem solving skills into a fast-paced, interactive experience

that will challenge you.

You will work on individual and group assignments on this course. You will have individual

writing assignments on that focus on your personal leadership development and persuasive

writing skills as you reflect on personal experience and leadership behaviors.

Your group assignments will focus on finding a problem, analyzing the situation and

developing a solution that aims to solve that problem. As a team you will present your

findings to the class during Week 5 and Week 10. You will also apply your business writing

skills to create a written proposal reflecting your findings and solutions.

While you will have time to work on these projects in class, we will also spending time

developing leadership skills and team behaviors through activities, scenarios and reflection

on individual and team performance. These are designed to be engaging, inclusive and

based on research of team development. The objective is to assist your team in developing

strategies to perform well on your group assignments.

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Professionalism The Lundquist College of Business is interested not only in increasing your technical expertise

in business. We want to help you become professionals.

Think of “professionalism” as a collection of behaviors that your boss would expect from you

in a job. In any job, positive attitude, respect for others, initiative, and responsibility are vital.

This course will have the same expectations.

You will be graded on attendance, prompt arrival, active participation in class and in virtual

activiities, and professional conduct in the course, including your body language in class

and your electronic communications. You will submit a self-assessment (please see Week 1

Module in Canvas) at the end of the term, and I will adjust points up or down based on

peer comments and my own observations.

If you are ever unclear as to what would be the professional thing to do in a given situation,

please ask. Saying “I didn’t know that was unprofessional” is not a valid excuse.

Preparation You will need to spend enough time with assigned readings in order to add value to in-class

and online discussions. I expect you to arrive at class prepared to deeply reflect on

assigned readings. For example, I expect you to be able to draw connections between

course concepts and assigned readings and to connect readings to your personal

experiences. When homework includes surveys or questionnaires, I expect you to come to

class with the questionnaires completely filled out and scored.

Important Dates: Mandatory Attendance All face-to-face classes are mandatory. There will be no excused absences during the

following mandatory classes: Friday Week 1; Friday Week 2; Friday Week 5; Friday Week 6;

Friday Week 10. If you cannot attend all of these mandatory class periods, you must take

an alternate section of this course.

Attendance You are expected to be on time and attend every class. Tardiness will result in point

deductions from your professionalism grade: 5 points for any late arrival.

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Class Cancellation In the event that class will be canceled, at least 1 hour prior to the beginning of class, I will

post an announcement on Canvas and send an e-mail to all enrolled Canvas users

Illness Policy If you have a severe respiratory or flu-like illness you must avoid attending class until you are

without fever for 24 hours without the aid of fever-reducing medication.If you have

absences related to severe respiratory or flu-like illness you will be given the opportunity to

make-up your assignments and class content without penalty.It is your responsibility to notify

the instructor, in advance, when absent due to influenza.

Student Engagement Inventory

Educational

activity

Hours student

engaged Explanatory comments

Course attendance 20 Five ( x four hours each) mandatory in-person class

sessions.

Assigned readings

and videos

30 Includes text, videos, instructor videos, and

instructor notes.

Team projects 35 An essential component to learning the

material. This is hands on engagement with

the material and required for success.

Online engagement 15 Specifically short answer discussion boards

and reviewing feedback from instructor,

asking questions, reading/replying to other

students’ questions.

Quizzes, Writing

Assignments, and

Exams

20 This time allotment assumes you are prepared

for the assessment, having completed the

assigned readings etc. The final exam will take

significantly longer if you are unprepared.

Total Hours Engaged 120

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Deliverables & Late Work Policy Unless specified, all deliverables will be due at the start of class. Late submissions will not be

examined and will be given zero points unless you have made prior arrangements with me.

Specific and detailed assignment instructions will be posted on Canvas.

I reserve the right to adjust a student’s team points up or down based on peer comments

and my own observations as well as to grant additional individual points, beyond those

given for professionalism, to students whose participation influenced the class is especially

positive ways or who went “above and beyond” in their pursuit of course objectives.

How Your Grade Will Be Determined The Lundquist College of Business has adopted grading standards to ensure consistent

student evaluations. The average GPA for class should fall within a range of 2.6-3.2. Some of

you may be encountering these grading standards for the first time. Remember that

everyone in this class has met the rigorous GPA requirements to be admitted as a business

major, and therefore getting an A in business major courses could be much more difficult

than in previous classes. As in the professional business world, receiving a top rating (A)

requires exceptionally and consistently high performance.

There are 825 points possible in this course. Course deliverables and their approximate

contribution to final course grades are:

Individual Deliverables Points

Student Information Sheet 5

Professionalism 50

Quizzes (5 x 40 points each) 200

Writing Assignments (4 x 30 points each) 120

Personal Leadership Development Reflection Posts (9 x 5 points each) 45

Presentation Skills: Business Proposal 50

Final Exam 100

Total Individual Work (69% of grade) 570

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Team Proposal Points

Team Agreement 15

Team Research Plan 15

Situation Analysis Presentation 30

First Draft of Proposal 20

Proposal Peer Review 10

Final Draft of Proposal 50

Presentation Video Upload and Peer Review 15

Final Presentation (team grade) 100

Total Team Proposal (31% of grade) 255

Grading Scale Here is an outline of the letter grade criteria in this course. I round up anything .50 and

higher.

Percentage for the Course Letter Grade

98-100% A+

94-97% A

90-93% A-

87-89% B+

84-86% B

80-83% B-

77-79% C+

74-76% C

70-73% C-

65-69% D

Below 65% F

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Incomplete Policy Per the Registrar: “An incomplete may be issued when the quality of work is satisfactory, but

some minor yet essential requirement has not been completed, for reasons acceptable to

the instructor. Faculty and students should develop a contract outlining the requirements

and specific deadlines for making up the incomplete. Contracts should be filed in the

departmental office through which the course is taught.”

Lundquist College of Business Emergency Preparedness The telephone contact in case of an emergency is always 911. However, if you have a

another type of situation that perhaps you feel doesn’t constitute a 911 circumstance (e.g.

a distressed or angry student, something is going on outside your classroom or anything else

along those lines, please contact 346-2919 (on campus/classroom direct 6-2919)), this is the

UO dispatch for assistance.

For detailed information on emergency preparedness, please visit Lundquist’s emergency

preparedness page.

Braddock Tutoring Center The Braddock Tutoring Center offers free tutoring on a drop-in basis. More information is

availed at the Braddock Tutoring Center website.

Professional Conduct and Academic Honesty We are all responsible for making sure this class is lively and stimulating. Much of the learning

in this course will come from in-class discussions. We will all work to establish the climate of

trust and mutual respect essential for a true learning community.

This course will be conducted according to the standards specified in LCB’s Code of

Professional Business Conduct. You are expected to be familiar with the Code.

All assignments in this course are to be completed independently unless otherwise noted.

Academic dishonesty in any form observed or suspected by the instructor, graders, or fellow

students will not be tolerated. It is the official policy of the University of Oregon that all acts

of alleged academic dishonesty by students be reported to the director of Student Judicial

Affairs in the Office of Student Life (346-1141).

Plagiarism will not be tolerated. Please be sure to read this posted information on plagiarism

to ensure there are no misunderstandings.

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Access and Inclusion for Students with Disabilities The University of Oregon is working to create inclusive learning environments. Please notify

me if there are aspects of the instruction or design of this course that result in disability-

related barriers to your participation. You are also encouraged to contact the Accessible

Education Center in 360 Oregon Hall at 541-346-1155.

I reserve the right to change any of this information due to unforeseen circumstances or to

better meet the goals of the coruse.

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Tentative Course Schedule CP = Course Packet

Cv = Canvas

HC= Hard Copy

Week Assigned Readings and Videos

Due Wednesday

by 11:59pm

Friday 8am-12pm In-

Person Class

1

 Read: How to Get the Most out of College (Cv)

 Read: Contemporary Managerial Writing (CP)

 Read: “Draw an Effective Leader” (Cv)

 Read: Five Practices of Exemplary Leadership (Cv)

 Read: Personal Leadership Development Plan (Cv)

 Read: Writitng Assignment #1 Instructions

 Watch: Business Wriing Part 1

 Watch: Mike Sims Memo

 Watch: Writing Assignment #1 Overview

 Watch: Five Practices Overview

 Watch: PLD Reflection Overview

 Week 1 PLD Post

 Student Info

Sheet

MANDATORY

ATTENDANCE

 Professionalism

 Leadership

 Form Teams

 Team Activity

 Team Agreement

 Project Introduction

 Writing Assignment #1

Due (2HCs & Cv)

 Quiz #1

2

 Read: Developing Teams and Teamwork (Cv)

 Read: Creating High Performing Teams (CP)

 Read: Team Roles Commentary (CP)

 Read: What Google Learned From Its Quest to Build the

Perfect Team (Cv)

 Read: Pioneers, Drivers, Integrators, & Guardians (Cv)

 Read: How Nike Became a Fashion Powerhouse (Cv)

 Read: Design Challenge Business Proposal Docs (Cv)

 Read: Writing Assignment #2 Documents (Cv)

 Read: Sample Behaviors for Each of the 5 Practices (Cv)

 Watch: Effective Teams + Stages of Group

Development

 Watch: How Google Builds the Perfect Team

 Watch: The Leadership Challenge Overview

 Complete Team Roles Questionnaire (CP)

 Complete SLPI Self-Assessment and Scoresheet (Cv)

 Week 2 PLD Post

 Team

Agreement Due

(Cv)

 Faculty Liaison

Emails Instructor

MANDATORY

ATTENDANCE

 Writing Workshop

 Design Thinking

 Business Proposal

 Writing Assignment #2

Instructions

 Situation Analysis

Introduction

 Quiz #2

3

 Review: Managerial Writing (CP)

 Read: Simple Writing” (Cv)

 Week 3 PLD Post

 Team Research

Plan

 Writing

Assignment #2

(Cv)

4

 Read: Made to Stick (Cv)

 Read: How to Pitch an Idea (Cv)

 Read: Situation Analysis Documents (Cv)

 Watch: Made to Stick

 Watch: Presenting Skills and Tips

 Watch: Presentation Visuals

 Week 4 PLD Post

5

 Review Sample Proposals (Cv)

 Read: How to Brainstorm Like a Googler (Cv)

 Read: Ladder of Inference (CP)

 Read: Advocacy & Inquiry (CP)

 Watch: Nordstrom Innovation Lab Video (Cv)

 Week 5 PLD Post MANDATORY

ATTENDANCE

 Situation Analysis

Presentations

 Professionalism Check-In

 Prep for Team

Feedback

 Bring 2 Audience

Response Forms

 Brainstorming &

Prototyping Solutions

 Quiz #3

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Week Assigned Readings and Videos

Due Wednesday

by 11:59pm

Friday 8am-12pm In-

Person Class

6

 Read: Emotional Intelligence (CP)

 Read: Daniel Goleman: What Makes a Leader (Cv)

 Watch: Daniel Golement on Emotional Intelligence

 Complete EI Questionnaire (CP)

 Week 6 PLD Post

 Mid-Quarter

Peer

Evaluations

MANDATORY

ATTENDANCE

 Team Feedback

 Introduce Writing

Assignments #3 and #4

 Proposal First Draft Due

by 8am (Cv)

 Quiz #4

7

 Review: Managerial Writing (CP

 Read: Switch, Chapter 1 (Cv)

 Watch: Switch

 Watch: Business Writing Part 2

 Provide Proposal Feedback to Partner Team by 11:59pm

Monday

 Week 7 PLD Post

 Writing

Assignment #3

8

 Review: Sample Proposals (Cv)

 Review: Managerial Writing (CP)

 Upload Team Presentation Video by 11:59pm Friday

 Week 8 PLD Post

 Proposal Final

Draft

9

 Watch: Amy Cuddy TED Talk

 Watch: Presenting Skills & Tips

 Watch: Presentation Visuals

 Watch: Final Presentations

 Provide Presentation Feedback to Partner Team by

11:59pm Monday

 Week 9 PLD Post

 Writing

Assignment #4

10

 End of Quarter

Peer

Evaluations

MANDATORY

ATTENDANCE

 Final Presentations

 Bring 2 Audience

Response Forms

 Professionalism Points

Due

 Quiz #5

Finals  Final Exam Due Tuesday of Finals Week at Noon