Assignment: Sky High Airlines Safety Manual Final Report Submission
Jeppesen Sanderson, Inc.
Published in the United States of America Jeppesen Sanderson, Inc.
55 Inverness Drive East, Englewood, CO 80112 www.jeppesen.com
All rights reserved. No part of thi6 publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of the publisher.
ISBN-13: 978-0-88487-329-7
ISBN-10: 0-88487-329-3
Library of Congress Cataloging-in-publication number: 91-19g507
JS312627-004
Jeppesen Sanderson, Inc.
55 Inverness Dr. East Englewood, CO 80112-5498 Web Site: www.jeppesen.com Email: Captain tjeppesen.com O Richard H. Wood
All Rights Reserved. Published 1991, 1997, 2003 Printed in the United States of America
A SAMPLE AVIATION SAFETY PROGRAM
This chapter incorporates many of the ideas discussed in earlier chapters. The sample program offered is probably more extensive than any single organization needs. As was stated in the Preface, you build the aviation safety program to suit your organization. You can’t copy the sample directly from this book and expect it to work. This will only help you get started.
PROGRAM DEVELOPMENT
First, you need to make some decisions on what kind of a program you want. Copy this section and use it as a worksheet.
DEVELOPING AN AVIATION SAFETY PROGRAM
AVIATION SAFETY GOALS AND OBJECTIVES
· List the goals and objectives of your aviation safety program.
AVIATION SAFETY POLICY
· List subjects to be covered in your aviation safety policy statement.
MANAGEMENT
· Where will you place the aviation safety department?
» Who will the aviation safety manager report to?
· Will the aviation safety manager be full time or additional duty?
· What staff assistance will be provided?
· Will there be additional duty aviation safety specialists at other levels or locations?
AUTHORITY AND RESPONSIBILITY
· Who, in the organization, will be held responsible for aircraft accident prevention?
· What will be the authority of the aviation safety manager?
· What will be the responsibilities of the aviation safety manager?
200 A Sample Aviation Safety Program
AVIATION SAFETY PROGRAM ELEMENTS
1. INTERNAL REPORTING SYSTEM.
» What events will be reported as incidents?
· Who will be responsible for reporting them?
· What records will be kept?
· Do you need a hazard reporting program?
· How will ii be managed?
· Who will act on the reports?
» What records will be kept?
2. INFORMATION DISTRIBUTION.
· How will critical information be distributed?
· How will routine information be distributed?
3. AVIATION SAFETY COMMITTEE.
· Do you need an aviation safety committee?
· Who will chair it?
· Who will serve on it?
· What is the purpose of the committee?
· How often will it meet?
· What authority will it have?
· What records will be kept?
4. AVIATION SAFETY AUDITS AND INSPECTIONS
· Do you need an aviation safety audit or inspection program?
· What areas?
· How often?
· Who will conduct the inspections?
· What reports will be prepared?
· What action will be taken?
( Cha )
« What records will be kept?
5. SAFETY EDUCATION AND TRAINING.
· Do you need aviation safety training?
· What group(s) should be trained?
· Who conducts thy training?
· What records will be kept?
6. AVIATION SAFETY AWARDS.
· Do you need an aviation safety awards program?
· What will be the award criteria?
· What awards will be given?
7. ACCIDENT INVESTIGATION.
· Do you need a pre-accident plan?
· Who will be responsible for it?
· Who will investigate incidents?
· What reports will be prepared?
· What records will be kept?
8. ANALYSIS.
· Do you need an aviation safety analysis program?
· What do you expect it to do?
9. OTHER PROGRAM ELEMENTS.
· Are there other elements you want in your program such as flight safety meetings, newsletters, participation in professional associations, etc.?
As you can see, the answers to these questions are fundamental to the development of your aviation safety program.
SAMPLE PROGRAM
Here is the aviation safety program for a mythical aviation company, Avsafe Aviation. It generally follows the preceding worksheet. Obviously, this requires some assumptions about
202 A Sample Aviation Safety Program
the size and organization of Avsafe Aviation. Let’s assume that Avsafe Aviation operates about 50 aircraft at various locations and employs about 800 people. The company is run by a President and has Vice Presidents for Flight Operations and Aircraft Maintenance. We will also assume that in scope, the program is limited to aviation safety. That, after all, is the title of the book. Actually, we’re talking about an orderly method of program development; not a specific program. This same method can be applied to a program encompassing other safety activities.
Here’s the sample program.
COVER/TITLE PAGE REVIEW/REVISION RECORD TABLE OF CONTENTS
1. STATEMENT OF POLICY
Avsafe Aviation intends to provide a safe and healthful working environment free of all recognized hazards for its employees. Avsafe Aviation also intends to provide the safest possible aerial transportation to its customers. In pursuing these goals, Avsafe Aviation will maintain an active aviation safety program and all company personnel are expected to participate in the program and take an active role in the identification, reduction and elimination of hazards. This document constitutes the Avsafe Aviation Company Aviation Safety Program.
Signed: , President, Avsafe Aviation
2. ORGANIZATION
The position of Director of Safety (or Aviation Safety Manager) will be a full time position reporting directly to the President. The Vice Presidents for Flight Operations and Aircraft Maintenance will appoint an additional duty aviation safety manager to report directly to them. They will also appoint additional duty aviation safety specialists at each operating location under their control.
3. AUTHORITY AND RESPONSIBILITY
Managers and supervisors at all levels are responsible for accident prevention and the implementation of this program.
The Director of Safety has the authority to:
A. Develop the necessary forms and instructions for implementing the aviation safety program.
( Gha er 20 203 )
B. Require the reporting of any aviation safety-related event.
C. Conduct an investigation of any aviation safety-related event.
D. Conduct aviation safety audits of any Avsafe Aviation operation or facility.
E. Represent Avsafe Aviation regarding aviation safety matters in dealing with government agencies and professional organizations.
F. Approve expenditures of up to XXXX dollars to support the safety program. The Director of Safety is responsible for:
A. Maintenance, review, and revision of this program.
B. Providing timely advicc and assistance on aviation safety maflers to line managers at all levels.
C. Maintaining a reporting system for accidents, incidents and hazards.
D. Distributing aviation safety information.
E. Acting as recorder on aviation safety committees.
F. Conducting regular aviation safety audits.
G. Providing aviation safety training to new personnel.
H. Maintaining an aviation safety awards program.
I. Developing and maintaining a pre-accident plan.
J. Conducting accident and incident investigations.
K. Maintaining an aviation safety analysis program.
L. Submitting an annual budget to support the safety program.
4. REPORTING OF ACCIDENTS, INCIDENTS AND HAZARDS
· ACCIDENTS. All accidental damage to Avsafe Aviation aircraft; injury to Avsafe Aviation personnel or customers resulting from aircraft operation; or damage to non-Avsafe Aviation property or injury to other personnel resulting from Avsafe Aviation operations will be reported to the company control center by telephone. The company control center will notify the appropriate company officials and the Director of Safety.
· INCIDENTS. The following aircraft incidents will be reported to the company control center by radio or telephone: (See Chapter 11 for list.)
204 A Sample Aviation Safety Program
· HAZARDS. Any employee observing a hazardous simation that could affect aviation safety is encouraged to report it to the Director of Safety or to an aviation safety specialist by any available means. The Director of Safety will provide hazard reporting forms which may be used for this purpose. Anonymous reports will be accepted. On receipt of a hazard report, the Director of Safety (or aviation safety specialist) will verify the existence of the hazard, assign a priority to the hazard, and route it to the appropriate line manager for investigation and resolution. Under normal circumstances, the line manager will have ten days to provide the Director of Safety with results of the investigation and action taken or contemplated. The Director of Safety will maintain a log reflectine the status of all hazard reports.
5. DISTRIBUTION OF AVIATION SAFETY INFORMATION
The Director of Safety is responsible for obtaining and distributing pertinent aviation safety information. Critical information will be distributed through the company dispatch system. Non-critical information will be distributed to the additional duty aviation safety specialists with instructions on how it is to be sub-distributed.
6. AVIATION SAFETY COMMITTEES
There will be two aviation safety committees; one in flight operations and one in aircraft maintenance. The committee chairs will be line managers. Both the chair rind the membership will be appointed by the respective vice presidents. The Director of Safety will serve as recorder to both committees and will prepare agendas and minutes in cooperation with the chairs.
The commiRees will meet at the call of the chair, but not less than quarterly. The committees will serve the following purposes:
1. Review the status of current accidents and incidents. Review actions taken.
2. Review status of hazard reports. Review actions taken.
3. Review of aviation safety audit reports. Review and approval of audit response and actions taken.
· NOTE: Each of these items will be reviewed by the most appropriate committee; not both committees.
4. Review and resolution of any aviation safety maners that may be brought before the committee.
The committees may approve, reject, or recommend action on any matter brought before them. Review of the minutes and signature by the appropriate vice president constitutes approval and the minutes then become directive.
( Cha r 20 205 )
Aviation safety committee records will be maintained by the Director of Safety. Agendas and minutes will be destroyed after two years.
7. AVIATION SAFETY AUDITS
Avsafe Aviation will maintain an aviation safety audit program to verify compliance with safety standards and determine the effectiveness of the overall aviation safety program.
Each functional area within flight operations and aircraft maintenance will receive a safety audit at least annually. The audits will be conducted by the Director of Safety using other specialist team members as appropriate. The Director of Safety will maintain checklists to be used during the audits and will make the checklists available through the additional duty aviation safety specialists.
Reports will be prepared and will be routed to the appropriate line manager and vice president. Items requiring action or response will be identified along with the office expected to take
Reports and responses will be reviewed by the appropriate aviation safety committee for adequacy.
Records will be kept by the Director of Safety and only the current audit reports will be retained; although items from previous reports may be extracted for use in the aviation safety analysis system.
Additional duty aviation safety specialists will conduct daily or weekly audits of selected subjects within their areas as appropriate. Reports and records will be as directed by the line manager of that area. Review of the effectiveness of these audits will be conducted during the annual aviation safety audit by the Director of Safety.
8. AVIATION SAFETY TRAINING
The Director of Safety will develop a training program to indoctrinate all new personnel into the company aviation safety program. This training may either be incorporated into eiisting indoctrination programs or given separately by the Director of Safety or the additional duty aviation safety specialists. Records reflecting dates, names and subjects covered will be maintained.
In addition, the Director of Safety will provide aviation safety training to additional duty aviation safety specialists appointed by the vice presidents or line managers.
9. AVIATION SAFETY AWARDS
Individuals who contribute significantly to the company aviation safety program will be recognized. The contribution may be a single act which prevented damage or injury or it may
206 A Sample Aviation Safety Program
be in the form of an investigation, hazard resolution, service on a safety committee or anything that significantly enhances the safety program.
Nominations for the award will be initiated by the line manager in the form of a one page memo to the appropriate vice president. If the vice president agrees, the nomination will be forwarded to the Director of Safety for final review. If the nomination is consistent with intent and purposes of the awards program, the Director of Safety will provide the award to the vice president for presentation to the individual. The Director of Safety will also provide for appropriate company-wide publicity.
10. AIRCRAFT ACCIDENT INVESTIGATION
*.he ' irrrznr. nf.dr.'i; Cyril.4ru'r2nrpmrt.maintain.'a pre-acéiherh Qian as a separate aocumerti from this aviation safety program. This plan will be coordinated with other company disaster control procedures and will be exercised or reviewed at least annually.
In the event of an aircraft accident, the Director of Safety will ensure that the FAA and NTSB are notified and will coordinate company participation in the NTSB investigation. To facilitate this, the Director of Safety will maintain a roster of personnel in both flight operations and aircraft maintenance who are qualified to participate in an investigation.
ln addition, there will always be an infernal company investigation of any aircraft accident and selected aircraft incidents. This investigation serves two purposes: it establishes the facts of the matter and it provides recommendations on what should be done to prevent that accident (or incident) in the future. The person in charge of the investigation will be designated by the President and the investigation team will include the Director of Safety. If there was an NTSB investigation, company personnel participating in that investigation may expect to continue as part of the intemal invesügation.
The company investigation is authorized access to any company records relevant to the accident and can interview any personnel with knowledge of the accident. At the request of the person being interviewed, the results of the interview may be held in confidence and destroyed when the report is completed.
The report will be addressed to the President and will include a summary of the facts and the investigating team’s analysis, conclusions, and recommendations. Dissenting members of the investigating team may prepare a minority report stating their disagreement.
Management of the investigation and preparation of the report will be done through the Director of Safety’s office.
11. AVIATION SAFETY ANALYSIS
The Director of Safety will maintain an analysis system using data derived from company
accident and incident reports. The purpose of the analysis program is to identify trends and
Cha
207
areas requiring management action. Results of the analysis program will be made available to management at least monthly.
12. REVIEW AND REVISION
This aviation safety program document is maintained by the Director of Safety. It will be reviewed annually and suggestions for revision should be forwarded to the Director of Safety.
Signed: , President, Avsafe Aviation
USE OF TI-iE SAMPLE PROGRAM
Although this book is copyrighted, you have the author’s permission to use any portion of the sample program (and the preceding program development worksheet) in any manner that suits your needs. Remember, though, you can’t just copy the program and expect it to work. You have to build ii to suit your organization and your organization has to agree to implement it and make it work.