Interpersonal Communication at Your Workplace

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Diversity; Interpersonal Effectiveness

Learning about and accepting diversity can improve your interpersonal effectiveness and increase your personal and professional opportunities. It also allows you to widen your circle of friends and acquaintances and may even open up new business opportunities by helping you work in or manage diverse work groups.

Learning about diversity can increase your effectiveness at work. It can also help improve your ability to communicate with colleagues and customers or clients who differ from you. This may pave the way for organizational rewards and opportunities. In addition, accepting diversity and honing your skills in this area can enhance your self-awareness. Part of accepting and understanding diversity is the ability to understand and critique your own cultural beliefs and values. This understanding can help inform the choices you make or lead you to new experiences and beliefs.

Represents a scenario on a hypothetical situation. The scenario this module involves is the case of department heads Lyle Jones and Samantha Yoshimura. Their different views on distributing scholarships are preventing the college-wide committee on scholarships from working effectively. Consider your readings from the course textbook, the assigned journal articles, and your own research and how what you have learned could be applied to the scenario. Use what you learn in applying the course readings to this scenario to aid completing your assignments for this module.