DAY TO DAY METRICS BUSINESS MEMO

AUGUST 10TH FEEDBACK

DAY TO DAY METRICS

1) Describes the use of metrics in the scenario to support operations measurements, including examples of how managers can use the provided metrics in their day-to-day work to support operations and employees. NOT MASTERED!!!!!

7/29/21- What are at least two examples of how managers can use the provided metrics in their day-to-day work to support operations and employees? Please refer to the project Directions and for help refer to the learning resource Application of Business Metrics.

2) Describes the key elements of a useful metric that successfully measures the intended performance. NOT MASTERED!!!!!!

7/29/21 - Can you identify and describes each key elements of a useful metric? Please refer to the project Directions and for help refer to the learning resource Key Elements of a Metric more specifically Reading: Metrics: How to Improve Key Business Results, Chapter 1.

3) Discusses the importance of alignment of metrics across departments, specifically highlighting the use of cross-departmental metrics for informing overall organizational performance. NOT MASTERED!!!!!

7/29/21 - What is the importance of alignment of metrics across departments? How will cross-departmental metrics inform overall organizational performance? Which metrics are important to align across financial department? Which metrics are important to align across customer service and sales department? Which metrics are important to align across human resource department? Which metrics are important to align across quality assurance department? Which metrics are important to align across production department? Please refer to the project Directions and for help refer to the learning resource Measuring and Aligning Performances.

4) Clearly conveys meaning with correct grammar, sentence structure, and spelling; shows understanding of audience and purpose. NOT MASTERED!!!!!

7/29/21 - This criteria is reviewed per submission.